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Enjoy a Complete Backup Solution for PCs and Laptops

AOMEI Backupper Professional is a complete backup solution for your PCs and laptops, featuring backup/restore/clone of systems, disks, files, and partitions.

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What are people saying about AOMEI Backupper Pro

Amit I would like to purchase the license, but does it have both differential and incremental imaging ? and all features error free of both differential and incremental. I have seen lot of praise of the software but want to get clarified on these two.

Also, can anyone guide me to know (I am new to both differential and incr), which imaging is best and more commonly used - differential, or is incremental more commonly used by people. I would like to keep the total disk usage of harddrive low, (only image diff or incr every few days, say four) and a full backup every fortnight/monthly. The backup time to make image/performance when imaging are not a concern as imaging would be done every four days only, and that too not a full image, but only either of smaller ones.
Thanks bitsters and Aomei too.
Aug 22 2015 at 12:23am Copy Link
Ian Sample This is the Professional version and it does both differential and incremental imaging and it can merge backup images which may be useful .
Aug 22 2015 at 12:55am Copy Link
S G I have used Aomei Backupper and it is very good.

However, I would recommend the paid version of this, since the free version being offered here is can only be installed on the day of the offer.

Imaging software must often be installed again if you have a crash and actually need to use the software.

Seems like a poor choice of terms for the promotion.
Aug 22 2015 at 2:23am Copy Link
YURY KUZMIN AOMEI Backupper Professional is one of the best backup programs. Constantly give free promotions. And to make localization to any language can any newcomer. Just a text file en.txt to do the translation, and throw in a folder with the replacement.
Aug 22 2015 at 5:19am Copy Link
Frank User S.G. Yes that limiting of use to day of install is deal breaker. I mean really, what if drive installed to gets banged and reinstalled says Sorry. Left with good backups and no delivery method. Has to be free to use anytime w/ serial.
For now sticking with free Macrium Reflect.
Just curious if Aomei also requires making a DVD/USB boot for recovery?
Aug 22 2015 at 7:46am Copy Link
Jeff Titamer I hope this goes on sale when I get paid again but that's not until the 3rd.
Aug 22 2015 at 11:45am Copy Link
Frank User Yury thank you. Will be giving Aomei Backupper Pro a shot. Certainly covers my main concern!
Aug 22 2015 at 6:11pm Copy Link
William Todd I haven't used Backupper much, but from what I've seen it's a respectable product offering some features which others don't (especially in its free version). I'm not sure the concerns expressed here are very valid, since 1) the free version actually covers most of what the Pro version does and in particular can restore backup images made by the Pro version and 2) both versions allow you to create bootable CDs, DVDs, or thumb drives which also support most of the features of the Pro version (i.e., you really don't have to worry all that much about not being able to reinstall the Pro version should you lose it).
Aug 22 2015 at 9:12pm Copy Link
Amit Thanks Ian Sample. But can anyone clear to me the little difference between differential and incremental, and which is best for the scenario as i have said before, backing a full image every month orso and little adding to that by incremental or differential. Then the which these of is preferred ? And most used for occupying lesser harddrive for backups. Schedule being same - every 4 days and then full only every month or likewise. Thanks for guidance.
Aug 23 2015 at 12:09am Copy Link
TESS273 @Amit,

Which is better between Incre and Diff is hard to say. Both of them are useful in some cases and it's up to you.

The difference between Incre and Diff is,

Data(A) --- Initial Backup(1)
Data(B) is added. So Data is A+B. --- Backup(2)/// Both of them are same quad ad hoc.
Data(C) is added. So Data is A+B+C --- Backup(3)

The base backup of Differential is INITIAL Backup.
The base backup of Incremental is PREVIOUS Backup.

Second backup data is B.
If the third backup is Diff, backup data is B+C.
If the third backup is Incre backup data is C.

Data(D) is added. Backup.
You can answer the difference now? :p

The difference between two has relevance to recovery, too.

In case of recovery Data(D),
although Differential Backup need (1)(4) backup, Incremental Backup needs (1)(2)(3)(4) all of them.
Aug 23 2015 at 1:48am Copy Link
YURY KUZMIN Can't answer the question. I have a problem with the translation.
Aug 23 2015 at 4:24am Copy Link
Frank User Amit for me I tried both diff & incremental initially. After awhile I'd forget the diffs between them & found they took a while to run. So for Macrium Reflect I just do the full deal - disk image (boot partition & C:) to D:
Goes fast to do that, bit longer to restore if needed. Doing a simple flash Create within Win 10 every other day rarely will need to re-install a full Image made weekly.
Maybe just me but I ran a test Image of AOMEI and it started off saying 16 mins to backup my 160 SSD boot drive. Then it got to only 13% done and saying 3 mins left. Well screw this I said & cancelled out.
It does include method to create a Restore boot DVD, USB type that most of these use (Macrium included).
fwiw years ago I used Macrium to move entire hard drive to new SSD and that went prefect. No matter what use get a routine and plan for disaster. Cloud helps but be sure can also rebuild in a hurry locally. Redoing Win 10 x64 doesn't look like fun with all the pushed updates.
Aug 23 2015 at 8:18am Copy Link
S G William Todd-

Possibly the free version can allow you to restore the "free" professional backup files, but the point of these programs is usually to create a regular process and follow it.

If you plan to just backup using the "free" professional here today, then have a problem and restore with the true free product, you may have the following issues:

a) It may not work and that is a lousy time to find that out. The rule is always restore with the same program and version for the most probable success chance.

b) It may work, but you no longer have the "free" pro version on your system. So you may now have to deal with a new backup process, since free version may not have the features you planned to use.

My opinion is to either use the paid pro version (so you get the features and it is repeatable) or just go with the normally free version.

Just my 2 cents.
Aug 23 2015 at 11:14am Copy Link
William Todd I was responding specifically to the suggestions here that inability to reinstall the giveaway Pro version could leave you up the creek when you needed to perform a restore. Not only does the ability to create a bootable CD/DVD/flash drive eliminate that issue but the suggestion that the 'Standard' (free) version (which I regularly obtain along with the Pro version when taking advantage of these giveaways) would be incompatible with the same version of the Pro product seems far-fetched to me. In any event, it's easy enough to avoid that issue by using the Standard version for your backups as in fact the Standard (free) version is sufficient for most needs. Have you actually checked the differences between it and the Pro version? Unless you're committed to a process based on command-line procedures or performing image merges as part of the process rather than only on an occasional basis there really isn't much.

(Apologies if this double-posts: I had NoScript enabled on the first try and wasn't sure that it had made it.)
Aug 23 2015 at 2:39pm Copy Link
John Tour I use Aomei, Easeus & others on different portable drives for full backup & they're all quite good. I always make/use a boot CD & let it run overnight.
But (slightly off topic) I can't boot from CD/USB for about a month. Don't even see the opening splash screen offering boot menu, setup etc. Anyone have any ideas?
Aug 24 2015 at 5:45am Copy Link
Peter User @John Tour: Go in the BIOS!
Aug 24 2015 at 7:58am Copy Link
John Tour @Peter User: Thanks, but with no splash screen, I see nothing but black until the windows spinning wait logo starts. I even tried pressing esc, F2, F8, F10 right after power on, but then the screen stays black with do disc activity & I have to reboot. Scanned with several AV programs, but clean.
Aug 24 2015 at 9:36am Copy Link
Amit Thanks alot for information that all yoou provided.
Aug 24 2015 at 10:37pm Copy Link
William Todd Partition your drive before installing WIndows (not leaving any unpartitioned space at the start of the disk), set the partition in which you wish to install Windows to be the 'active' partition (the one that gets booted), then during installation tell Windows to install itself there (or possibly elsewhere if you're setting up a multi-boot system, but it doesn't sound as if you are).
Aug 25 2015 at 2:05am Copy Link
Peter User @John Tour: Try to press the "delete"-key after switching on! No manual to look for the command?
Aug 25 2015 at 4:48am Copy Link
jorge User sometimes it's the escape key that works. make sure you press it before the windows splash screen and make sure to enable booting via USB as your first priority in the Bios.

if you're still not sure which button will boot into the Bios, simply do a Google search for your computer models manufacture name along with how to boot into bios.

example: How to boot "Dell Inspiron 530s into bios?"
Aug 25 2015 at 5:28am Copy Link
Rich Weitz receiving error message: "runtime error... out of string range"
Aug 25 2015 at 5:55am Copy Link
Piotr Kowalski Runtime Error (at31:984) out of string range
Aug 25 2015 at 6:03am Copy Link
Christopher J. Spilker Hi,

I am not receiving the receipt nor activation code. Found and corrected an erroneous spelling of my e-mail name and re-requested the receipt and activation code.

Still have not received it after several attempts.

Can you help me with this?

Thank you.

Christopher J.
Aug 25 2015 at 6:25am Copy Link
Terry Lee Christopher J. Spilker say;

"I am not receiving the receipt nor activation code. Found and corrected an erroneous spelling of my e-mail name and re-requested the receipt and activation code.
Still have not received it after several attempts."

This is very typical situation in here. To me has taken place similarly very often!
Aug 25 2015 at 7:54am Copy Link
Constantin Florea @Christopher J. Spilker, I have identified your purchase. It was made using an email address which had an extra "o" in it, so instead of christopher..... the incorrect email address was: christoopher.......

This usually happens when you want to participate in a BitsDuJour promotion which requires to be signed in and you type your email address incorrectly. If you would first login and then participate in the promotion, the issue will not happen. Going forward I suggest logging out of the account associated with the christoopher....... email address and then login again using the account associated with the christopher....... email address:

Also, I migrated all purchases from the account associated with the incorrect email address to the account associated with the correct email address and then I have resent you the receipt email.
BitsDuJour Admin - Aug 25 2015 at 8:06am Copy Link
Jeff Titamer Can I get the discount when I get paid on the Third of September?
Aug 25 2015 at 8:58am Copy Link
Matt D´mon I have Windows 8 and to create the Windows PE I have to download a Windows ADK 2GB+ ISO image! That shouldn´t be necessary, especially when other products, like Acronis, can make an ISO without downloading anything else.
Is the Linux one the same thing?
Aug 25 2015 at 10:13am Copy Link
William Todd We certainly didn't have to download anything significant to create Backupper 2.x WinPE disks on our Win8 systems, but my vague recollection is that some systems don't include all the necessary components and that those are the ones where you need to download the Win ADK. So: have you actually verified that Acronis will do this in your current Win8 environment and that AOMEI will not?
Aug 25 2015 at 10:27am Copy Link
Christopher J. Spilker Constantin Florea,

Thank you for repairing my account and moving over my purchases. Very much appreciated.

My account now seems in order and I have received the receipt you sent and registered AOMEI Backupper Professional from today.

The timely and quick response is a good testament to your organization.

Kind regards,
Christopher J. Spilker
Aug 25 2015 at 12:17pm Copy Link
BDrJ Thanks to Constantin & Aomei :-)
Just perfect!
Aug 25 2015 at 1:18pm Copy Link
R Master I purchased this in the previous version the last go-round here at Bits du Jour, and never used it. Then last week, I bought an SSD to replace my slower hard drive and the migration software that came with the SSD did not work, giving me a dll error after 4 different install attempts.

I went to my disk tools toolbox, saw the Aomei shortcut and started it up. First try, it worked on my backup HDD and also on the SSD. Gotta love that. I usually do not give glowing reviews, but $19 to avoid HDD and partition hell is a no-brainer.

Giving credit where credit is due, it works and was simple and intuitive. I'm even going to upgrade the version I've got to be ready for the next time. If Aomei Backup is as good as their partition program, it will be worth the money.
Aug 25 2015 at 1:29pm Copy Link
BitBucket @ S.G. and Frank User.

The software allows you to create either a WinPE or a Linux based recovery disk at time of installation, and you should do this with ANY recovery software!

So your complaints about this being "install today only" making the program useless are wrong.

Quote from website: "Make Windows PE & Linux bootable CD/DVD or USB flash drive. It can be useful to recover if your computer cannot boot. Support manually add additional drivers when create Windows PE bootable media."

The website say the program allows you to restore to dissimilar hardware which is interesting if true. I'm not sure if the Linux restore disk can do that.
Aug 25 2015 at 2:45pm Copy Link
S G BitBucket-

Even with pre-environment disk already made, software under these conditions often require re-registration once the system is restored. That is something you wont be able to do.

I have not tried with this version of the software, so I may be wrong, but it seems like a red flag to me.

By the way, I do not think the program is useless with this limitation... just that the free version, which seems like it has most of the features, would be preferable if you do not want to spend any money. It seems using the free version is a smarter bet to make sure you can restore and resume your life if a problem requires this programs usage.

True, it may work as you say... although I doubt it would restore to dissimilar hardware and work properly.
Aug 25 2015 at 2:57pm Copy Link
MBe @Constantin
I have bought Pro with Lifetime UG for 2 PCs, but I get the wrong email with only one Licence Key:

"Make sure to input the registration info exactly as it is shown below
You must install/register the software while the promotion is active, and cannot do so afterwards. Upgrades to future versions of the software will require additional payment. Installing a new version may overwrite the existing version and invalidate your license key."

Pls send correct 2 Licences with Lifetime Upgrade to me, thanks.
Aug 25 2015 at 3:03pm Copy Link
Frederick Mills I find a contradiction in the following fine print statements:

a) AOMEI Backupper Professional is licensed per computer, and not per user.
b) Each license allows installation on all owned computers, and AOMEI Backupper Professional may be used at exactly the same time on each of them.
c)Transfer of a license to another owned computer is not allowed.

I own 3 computers, b) tells me I only need 1 license. a) and c) tell me I need multiple license. Which is correct?

Please advise as quickly as possible.
Aug 25 2015 at 5:30pm Copy Link
conceptualclarity Which version is this?
Aug 25 2015 at 9:10pm Copy Link
Quill Pen Great... it made me REMOVE my old Aomei, then during install I get this cryptic and USELESS error message:

Runtime Error (at 24:984):
Out of string range.

So, now with 12 minutes left, I no longer have my ORIGINAL v2 and I can't install V3.

I see I'm not the only one who got the error.
Thanks a bunch AOMEI for nothing!
Aug 25 2015 at 11:50pm Copy Link
conceptualclarity @ Quill Pen: It's still on for another day.

I see the version is 3.1.
Aug 26 2015 at 12:26am Copy Link
A Salam Quill Pen, I had the same thing on two computers, Runtime Error....Out of string range. This is very serious problem, which prevented my computer from starting. The same steps, the installer removed the old Aomei Backupper 2.5, when started to install this package it ran into the error. I am really surprised that AOMEI ignored the 3 complaints above concerning this serious issue without any comment??? Any Response AOMEI?? Thanks
Aug 26 2015 at 12:44am Copy Link
Northern sp. z o.o. AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) at a 60% discount = SOLD OUT :(
Aug 26 2015 at 12:52am Copy Link
Peter User @Quill Pen & A Salam: If nothing helps look if you have a system-restore-point to turn back and save your old version.
In the future: Make a system-restore-point before you install a new program. Very important at all if it will delete/overwrite an older version...
Aug 26 2015 at 12:59am Copy Link
conceptualclarity How much was that lifetime offer before it ran out?
Aug 26 2015 at 1:01am Copy Link
Quill Pen Thankew, Conceptual. I was still on when the clock struck midnight and saw that they've left the offer stand for another day. Sadly, it doesn't help. I downloaded the upgrade software AND the License Key arrived promptly to my email, but the install fails.

So, we have at least 3 complaints about the same ERROR and no answer, yet. At least two of us have had our older version that worked destroyed. Kinda not fair. I only have a limited window of opportunity today, so I hope they can resolve and respond soon.

I haven't visited here in a while but I see Constantine and crew finally seem to have worked out the "blank order page" bug, so I did a happy dance... only to lose a decent program to a cryptic error. Back to being an unhappy camper. grrrrrrrrr
Aug 26 2015 at 1:03am Copy Link
Jacek I have bought also AOMEI Backupper Professional with Lifetime Upgrade for 2 PCs, but I get the wrong email with only one Licence Key:

"Make sure to input the registration info exactly as it is shown below
You must install/register the software while the promotion is active, and cannot do so afterwards. Upgrades to future versions of the software will require additional payment. Installing a new version may overwrite the existing version and invalidate your license key."

Please send correct 2 Licences with Lifetime Upgrade to me.
Aug 26 2015 at 1:26am Copy Link
LAE Does the Free Upgrade for Life (the PAID 60% discounted option) come with a Fee Upgrade? ;)

Today's promotion includes the following:
AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) ($19.60)

'Free Lifetime Upgrade' -

Received email with serials (I purchased 2 set of licenses for 4 desktops)

This comment: "Upgrades to future versions of the software will require additional payment."

So which is it? I'm confused. Is the 'require additional payment' meant for the FREE Pro version when the next one is released (soon too, hence the promo). ?

I suspect that this is so for the free Pro version in any case.

Thank you for your reply.
Aug 26 2015 at 1:28am Copy Link
Peter User @Quill Pen: Sorry, I can not confirm. Years ago (Vista) it was a problem and worked often not - but since W 7 I had never a problem with it... What´s your system/settings?
Aug 26 2015 at 1:30am Copy Link
Constantin Florea If you have purchased the AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) version then that version has Free Lifetime Upgrades and can be installed on 2 PCs. The receipt email which you received for your purchase of AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs), includes the license conditions which apply to the giveaway version but that is because of an issue within our system which we intend to fix.
BitsDuJour Admin - Aug 26 2015 at 1:48am Copy Link
Robert Crombie If any of you are using this program for image backups (as distinct from file backups), and you are using "differential and incremental. backups", here is my advice - Don't do it

Use 'KISS' and just do frequent image backups, preferably to alternate 3.5" external drives. By alternating the drive each night, you are covered if one of them dies (and they do die).

If I had an image, and someone offered to pay me to mess with my images by doing "differential and incremental backups". I would refuse.

Thanks Aomei for the nice giveaway,
PS I tried making a PE image in my XP Pro, and it failed with "Process failed" message. (I already have AIK installed)
I followed the instructions to read the FAQ, and it suggested using
AOMEI PE Builder 1.5 FREE
I will explore using that.
PPS Even those not having my problem, should check that program out, as it looks very interesting
Aug 26 2015 at 1:59am Copy Link
A Salam @Peter User & Quill Pen: Thank you Peter User, I was lucky, the computer would not start and system restore took over and fixed the problem, now both of my computers work very well, but the old version of AOEMI Backupper 2.5 did not recover fully, it was missing language folder and few other features, I was able to restore it back by using Shadow Explorer to get the missing folders and files, which worked very well until now. No answer still from AOMEI, a very respectable company but this issue would make it very difficult in the future to use their software if it is not resolved. I have Win 7 Pro in one, the other is Win 7 Home Premium. Thanks again
Aug 26 2015 at 2:26am Copy Link
Peter User @Robert Crombie: I also became "process failed" when I tried to make a PE on USB-stick. Then I made my stick "bootready" (active) and it worked fine...
I only have a german instruction for that - look in Google for USB Stick active...
Aug 26 2015 at 6:23am Copy Link
Laurie User FWIW successfully installed and registered on system running Windows 7 Pro 64 bit.

Program uninstalled freeware version and then installed Pro. Has picked up that I had existing AOMEI backups that I did with the freeware version and cataloged them.

I did notice that it requires internet access as part of the install as my firewall asked me for permission, don't know if that is why others are having problems.
Aug 26 2015 at 6:38am Copy Link
g hudak Registration code received via email does not work...."invalide code"..What should I do?
Aug 26 2015 at 6:52am Copy Link
Merle One Installed over a 2.x version (Pro also) on a XP 32bits PC, it won't launch VSS or the proprietary snapshot system. But on Win 7 & 8.1 it works fine.
Aug 26 2015 at 7:13am Copy Link
Constantin Florea @g hudak, I have just contacted the vendor regarding the issue you mention.
BitsDuJour Admin - Aug 26 2015 at 8:11am Copy Link
Robert Crombie Because I could not create WinPE ISO in XP, I attempted to do that in w10 32bit
(That PC was W7 Pro 32bit, which was recently upgraded to W10 Pro 32bit)
When I attempt to create the WinPE in that W10 machine Aomei insists that the AIK is not present.
I downloaded the AIK,and installed it again.
However Aomei insists it is not present.
Probable cause is the AIK I am installing is for W7 ?
I cannot find an AIK for Win10

Aug 26 2015 at 10:26am Copy Link
Rob User Hello, interesting watching the video tutorial.

A tip to the video producer, if you are going to narrate a tutorial video, it is much less distracting when you use none-vocal backing tracks, the voice over trying to explain how to use this software is almost lost behind the backing track vocals that you have chosen.

The backing track is also too loud, turn it down and use an instrumental !

I trust you have copyright clearance to use the track 'Thank You' by Dido?

YouTube are usually pretty good at whipping peoples ass for using copyrighted material to enhance a video without permission.

As they say, no such thing as a free lunch........
Aug 26 2015 at 11:17am Copy Link
Michael Winbush I'm still waiting to get the email telling me the code needed to validate the software. I downloaded it over 4 hours ago and still haven't received the confirmation.
Aug 26 2015 at 12:22pm Copy Link
Constantin Florea @Michael Winbush, I just resent you the receipt email.
BitsDuJour Admin - Aug 26 2015 at 12:25pm Copy Link
Kenneth Lantier Got a confirmation email for the transaction from bitsdujour paid using 19.60 paypal account but nothing is showing up as a transaction.
So how do I confirm this as being purchased so I do not double buy.
Aug 26 2015 at 1:06pm Copy Link
Amir Gol I'm also getting that "Out of string range" and also after uninstalling an older version.
Aug 26 2015 at 2:06pm Copy Link
Jackie Kerouac I'm also getting the "Out of string range" error message. I tried to uninstall version 2.5, I managed to do it... in part. Then I tried to install v 3.1, it didn't allow me to do it.

Upon trying to uninstall v 2.5, I got an error message that the file was used by another program, which is not true. I used Lasso to locate the culprit but couldn't find it. Even trying to manually erased the 2.5 folder didn't work.

I shut my computer, and upon re-opening it, I got a VERY rare message from Win 8.1 PRO, that my system was corrupted, and I had to repair it. A good thing I had previously installed Paragon Rescue Kit, otherwise I would had to go back to factory reinstall, and loose all my programs.

As much as I would love to install Backupper 3.1, it's not worth the trouble to do so, especially that no one from the company responded to the error message that many experienced here.

I'll try to find a better program... any suggestions from you guys and gals?
Aug 26 2015 at 2:35pm Copy Link
Constantin Florea @Kenneth Lantier, I checked and I cannot find a payment from you for the Lifetime upgrades version.
BitsDuJour Admin - Aug 26 2015 at 3:02pm Copy Link
BitBucket It does state in the requirements that it will delete old versions. I suggest deleting your previous version using the old version's uninstall facility, then reboot and try to install the 3.1 version.

That worked for me and got rid of the "string" error.
Aug 26 2015 at 4:25pm Copy Link
Amir Gol I just got the same problem as Jackie had: Not only had the installation failed after removing the older version of the program - that, while inconvenient, I can accept - but when I tried to reboot my computer afterward, Windows was unable to load! Now this is inexcusable. Something is very wrong here.

Good thing I had a recent restore point available.
Aug 26 2015 at 4:31pm Copy Link
Rich Weitz After the failed attempted installation Windows 8.1 Pro could not find the boot information and demanded the original disks to reinstall
Aug 26 2015 at 5:14pm Copy Link
AOMEI Technology @g hudak Please conform the license spelled correct, I have checked this on our back-stage, and confirm that it's valid.

If you still failed to install, then please send email to our customer service team with screenshot, they will get back to you within 24 hours.
AOMEI Technology Co., Limited - Aug 26 2015 at 7:05pm Copy Link
A Salam @ BitBucket, Amir Gol, Peter User & Quill Pen: Thank you all for your help, I am confirming that problem solved as follow:
Uninstall first the old version using the uninstall program that comes with it. Restart your computer, use the downloaded program to install Version 3.1. It worked fine with one computer and I will try the other now. Please make sure to create a restore point before you do it, just in case.
A word to the AOMEI: You have a good name, you design good software and we are grateful for your offer, but when your software damages the same computer it suppose to save while installed leaves us with a very bad image about the company, especially that our calls for help went unanswered, while you were responding to registration issues, this was unfair and damaging to your image and makes us very careful trying any new programs you offer. I hope someone would acknowledge this issue confirming that it was not intentional, for the protection of your good image.
Aug 26 2015 at 9:50pm Copy Link
Atalay Tan I can't buy AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs), it says the registration limit has been exceeded.
Aug 26 2015 at 10:14pm Copy Link
Patrocle Misu Try to backup in win7 64bit and get this error: "Failed to enable VSS" code: 4140
Aug 26 2015 at 10:17pm Copy Link
Constantin Florea @Atalay Tan, I am sorry about the issue. We had to upload a new set of codes, please try purchasing again, it will work this time.
BitsDuJour Admin - Aug 26 2015 at 10:21pm Copy Link
Atalay Tan @Constantin Florea, thank you I successfully purchased.
Aug 26 2015 at 10:29pm Copy Link
A Salam Finally, the new version has been installed in both computers, NO PROBLEMS.
Thanks everyone, BitsDuJour and AOMEI (I hope they respond sometimes).
Aug 26 2015 at 10:33pm Copy Link
Ivor User Hi, I signed up and downloaded this a few days ago and never received my activation email. Is this now useless or can you resend? Thanks
Aug 27 2015 at 2:36am Copy Link
Constantin Florea @Ivor User, I've just resent you the receipt at your Hotmail account because that's the account you used to participate in the promotion.
BitsDuJour Admin - Aug 27 2015 at 4:28am Copy Link
LAE Constantin Florea said:
"If you have purchased the AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) version then that version has Free Lifetime Upgrades and can be installed on 2 PCs..."

I thnak you veyr much for the reply and cleififed details, Constantin.

Aug 27 2015 at 1:03pm Copy Link
Ross User I have my 1T hard drive partitioned and found that backupper didn't display the drive map properly, cutting off come partitions. But on the ones I could see it's very good.

I also strongly recommend their one-click recovery. It saved me this morning when even restoring a Paragon backup failed. Three cheers for AOMEI!
Nov 12 2015 at 6:41pm Copy Link
William Green So what's the deal? The email I received said Pro version + free lifetime upgrade for 2 PCs - $34.30. I click the link and it says $39. I then click the Buy link and it says $49.

I came to buy but leaving without because it's a crap, misleading promotion.
Jan 28 2016 at 5:48am Copy Link
Constantin Florea @William Green, Apologies about the issue. The deal you mention is a disabled EveryDay deal (since September 2015). The actual issue is that our system which pushes EveryDay deals into the daily deal email does not make a difference between disabled EveryDay deals and active EveryDay deals. We are aware of the issue and have it logged in our Issue Tracker to be fixed.
BitsDuJour Admin - Jan 28 2016 at 6:30am Copy Link
William Green @Constantin Florea It's not just the email clickbait. The top of this page right now displays $39 for Pro version _ free lifetime upgrade for 2 PCs. When I click the Buy button the page I'm directed to says $49.
Jan 28 2016 at 9:17am Copy Link
Constantin Florea @William Green, I am sorry for the confusion regarding this. The correct title of this promotion page should be:
"AOMEI Backupper Pro"
because $39.00 is the price of the product without Lifetime Upgrades.

We currently do not have a discounted promotion for this product. $39.00 is the regular price which is present on the product site.

When we disabled the EveryDay deal, we should have updated the title as well to "AOMEI Backupper Pro" but it seems we missed this.

Again, I want to apologize about all the confusion created in this case.
BitsDuJour Admin - Jan 28 2016 at 10:48am Copy Link
Sandeep User i`m using free one just love it just simple
Jun 23 2016 at 3:27am Copy Link
Randy User Excellent, easy to use backup program: I got a copy of the 'pro' version bundled with another software, Christmas before last, and have used it on at least one of my systems ever since. Their Tech Support is friendly and helpful, as well.
Jun 23 2016 at 6:15am Copy Link
Serious Noize This is excellent software. Is this version 3.1 or 3.2 or the latest version?
Jun 23 2016 at 3:06pm Copy Link
SueW @Serious: top left under the image shows v3.2, and Aomei's website indicates the same version, which is its latest . . .
Jun 23 2016 at 4:55pm Copy Link
Joe Adinolf Can I install the Pro Version over the FREE Version or do I have to uninstall it?
Jun 24 2016 at 12:15am Copy Link
Serious Noize @SueW, Thank You! I didn't see that, I have trouble with my vision and am getting glasses very soon.
Jun 24 2016 at 4:18am Copy Link
Vagner User The Best
Jun 24 2016 at 9:29am Copy Link
david User I like it
Jun 24 2016 at 10:53am Copy Link
Tatjana User Everything's great, Thanks
Jun 24 2016 at 11:40am Copy Link
geo User From the FINE PRINT: 'Transfer of a license to another owned computer is not allowed.'
Does this hold true for the paid version offered here with lifetime upgrades for $19.60?
Can someone from AOMEI reply on this.

Can any one comment on how this compares to the likes of ACRONIS, PARAGON, EASEUS, EASSOS, etc

Thanks in advance!
Jun 25 2016 at 12:39am Copy Link
Jean User After I installed the program worked no more USB port. After uninstalling everything was working normally again.
Jun 25 2016 at 1:26am Copy Link
Toni User The license code is not arriving by e-mail ( and it's not in the spam folder...
Jun 25 2016 at 4:19am Copy Link
Sandeep User thank you
Jun 25 2016 at 5:18am Copy Link
Que La @Toni User, We resent your email, check your inbox and spam folder and you should have it shortly.
BitsDuJour Admin - Jun 25 2016 at 6:53am Copy Link
S G Since this must be installed during the promotion period, the free one may be useless. If your machine fails, and you need a new hard drive, you will need to reload.

I have done this, reloaded the image with Backupper, and the software is no longer registered.

Better to spend the $19.50 for paid solution or use their (or another) free option.
Jun 25 2016 at 7:35am Copy Link
Dmitrij Beliakov to geo User - AOMEI better - test it.
Acronis sometimes not restoring PC from their own backup
Acronis not supports Microsoft Volume Shadow Copy Service, so backup times is realy much slowest. Exsaple - Acronis backup time - 12 hours, AOMEI only 3 hour.

AOMEI not need boot disk if restoring boot partition - Acronis always need booting from USB or CD/DVD

Acronis - horrible interface, AOMEI - nice, compact, userfriendly interface
EASEUS - failed in restoring... test it too
Jun 25 2016 at 11:13am Copy Link
KimY Missing license key. Email Receipt's Yellow box is "blank". Please help.
Jun 25 2016 at 11:17am Copy Link
Dmitrij Beliakov Who need always good backup with AOMEI - change in Backup Options->Intelligent Sector -> settings to Make an Exact Backup (That mean - Sector by Sector)
And if restoring - always check box "Sector By Sector"
Jun 25 2016 at 11:38am Copy Link
S User why not intelligent sector?
Jun 25 2016 at 12:33pm Copy Link
Dmitrij Beliakov to S User

Sometimes intelligent sector backup not restoring you partition like "As Is"
If example you have recommended Microsoft UEFI partition on you notebook
F3 boot menu not works after intelligent sector backup...
If you hdd have simple partitions format - you can make intelligent backup
But if you need real hdd full backup As Is - make Exact Backup (Sector-by-sector) (I test it on my pc)
Jun 25 2016 at 1:06pm Copy Link
John Basalla keep getting message that that signature is corrupt of invalid
Jun 25 2016 at 2:14pm Copy Link
han tuah have tried three times download the program but all got corrupted or invalid files. same problem. looks like cannot meet the 8 hours dateline. HELP HELP
Jun 25 2016 at 3:30pm Copy Link
Constantin Florea @han tuah, Please clear your browser cache and delete the files in the Download folder which your browser uses. Then please try downloading again. Also, please consider trying to use another browser like IE, Chrome, Firefox or Opera.
BitsDuJour Admin - Jun 25 2016 at 3:36pm Copy Link
n robinson Both downloads I tried are corrupt. Really ?.....
Jun 25 2016 at 3:57pm Copy Link
Constantin Florea @n robinson, I just sent you an email.
BitsDuJour Admin - Jun 25 2016 at 3:59pm Copy Link
Serious Noize If I purchase this here would it be any different than purchasing it from AOMEI? And by that I mean, if you purchase it from AOMEI then it says lifetime updates. But what happens if your hard drive crashes and you have to replace it. Even though you are using the same PC with the same MAC Code? Or what happens if you decide to upgrade your PC?

I think the LIFETIME license needs to be better clarified.

Whatever the outcome. AOMEI is the best backup software there is plain and simple. It has saved my Data many times over using the free and giveaway versions in the past.

My recommendations would be if you don't have external hard drive : "GET ONE!!!" and make an IMAGE backup with AOMEI Backupper and save it to that external HARD DRIVE and keep that EXTERNAL hard drive DISCONNECTED from your PC. Also spend a few bucks on a USB Flash drive or CD/DVD to make a recovery disc so you can launch the program from boot if needed.

This is really great software, IT WORKS! IT HELPS, IT PROTECTS! Although my questions on purchasing are worse case schenario situations I guess, but when you ask about purchasing a recovery software those type of situations should be address. What if I upgrade my PC one week after purchasing to a new PC?

IF it's hardwired to ONCE PC/HARDRIVE only and can't restore to a new hard drive then I don't consider that a lifetime license.

Just pointing out a few thoughts here, because I am seriously considering purchasing this one because honestly, IT IS THE BEST, using the FREE version or the PRO.

And as for the PRO vs. FREE Versions go, Nothing in the Pro version except the MERGE feature is something I would ever use. But I don't trust MERGED or i ncremential images so even at that it's useless.
Jun 25 2016 at 5:57pm Copy Link
John Tour Always have the same questions:

1. Need to uninstall old version? If I uninstall, and new install fails, I've lost the old program.

2. Leave the old program, install over it what if corrupts?

Jun 25 2016 at 5:58pm Copy Link
Jolie Thatcher @Constantin Florea, I had an issue with my purchase and sent an email reply to my order confirm to describe it. Please check, and sorry for the trouble.
Jun 25 2016 at 6:00pm Copy Link
John Basalla cleared browser still get corrupt or invalid. Tried different browser same problem
Jun 25 2016 at 6:05pm Copy Link
han tuah clear browser , use other browsers still signature corrupted or invalid. also tried the direct web as given also the same problem
Jun 25 2016 at 6:36pm Copy Link
geo User @ Dmitrij Beliakov Thanks for your comments . I will agree 100% with you about ACRONIS (TIH 2010, 2011,2012) All have failed to restore at one time or another after a complete and 100% verified backup. Any opinions on QILING Disk Master Professional? Seems like a good choice also.

@ SOFTWARE VENDOR---- Can you clarify if the lifetime license also offered here can be moved to another machine in the future or if op.system is reinstalled?
What is the process of doing so??
Cannot possibly make a purchase with these questions unanswered. Thanks.
Jun 26 2016 at 12:28am Copy Link
Que La @KimY, We resent your receipt email, check your inbox and spam folder and you should have it shortly.
BitsDuJour Admin - Jun 26 2016 at 12:35am Copy Link
Marq Lim How long does it usually take for the registration code to arrive? It's been half an hour since I asked for it to be resent from the BitsDujour Receipt webpage but it's still not in my inbox or spam folder.
Jun 26 2016 at 1:31am Copy Link
Constantin Florea @Serious Noize, You can purchase the Lifetime license during the BitsDuJour deal for $19.60 down from $49.00.
BitsDuJour Admin - Jun 26 2016 at 1:55am Copy Link
Constantin Florea @Jolie Thatcher, I just replied to your email.
BitsDuJour Admin - Jun 26 2016 at 2:15am Copy Link
Que La @Marq Lim, I have just resent your receipt email, please check your inbox and spam folder and you should have it shortly.
BitsDuJour Admin - Jun 26 2016 at 3:15am Copy Link
Marq Lim @Que La, got it! Thanks!!
Jun 26 2016 at 3:53am Copy Link
Clive Richards AOMEI still do not appear to have fully answered the questions about the lifetime upgrade license reduced from $49.99 to $19.99 which I have just purchased. I have two questions
1) Is this free upgrades to the major upgrade ie 3.xx or does it cover all future upgrades 4.x, 5.x etc. This should be clarified in the description
2) More critical- if I have purchased a full license exactly as if I have paid full price I should be able to re-install on the same 2 PC's should I at some stage reformat discs and re-install everything.

I will say that I have used AOMEI for some time (v2.8) it is an excellent and very efficient programme. I have completly restored my system drive from a disc image at least 10 times now - always successfully. (because I mess about with all sorts of free software my system gets corrupted some times) - I no longer bother to troubleshoot issues - just install the AOMEI image in under 2 hours
The only criticism is that if for any reason the drive letter of your back ups change - eg with external drives, you have to manually lead the programme to the new location - it would be good if it just automatically searched across drives for the latest back up
@geouser I have always found that restoring a system backup, restores the software with license intact. However this only happens if you back up and restore the system drive not just the C:Drive Though this is no help if you decide to perform a completly fresh windows installation, hence my question about the license
Jun 26 2016 at 4:26am Copy Link
Paulo User I have the same general concerns as @Clive Richards.

I purchased the lifetime upgrade license reduced from $49.99 to $19.99.
In the receipt is stated that the software must be installed during the giveaway promotion. Is this so?

As you may notice above there are two options:
"Today's promotion includes the following:
AOMEI Backupper Professional - Paid upgrades and Must be installed during promotion day v3.2 ($0)
AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) v3.2 ($19.60)"
It is assumed that paid option does not need to be installed during promotion days.

As this is a specific software that deals with Backups and Disk imaging, meaning that it is a tool to rescue data lost, my question is this:

Can I reinstall this Program in the need of a full OS reinstall without loosing the right of reuse the license code I bought?
If not so, what is the main advantage of buying a lifetime license if the main licence gets useless in a OS full reinstall scenario?
Jun 26 2016 at 5:47am Copy Link
SoftCollector I purchased the AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs) v3.2 ($19.60) and received the following crazy message:

You must install/register the software while the promotion is active, and cannot do so afterwards. Upgrades to future versions of the software will require additional payment. Installing a new version may overwrite the existing version and invalidate your license key.

This is either a mistake, or the whole thing is a scam. Why must I use the licenses today? Why are future upgrades paid if the ad says Free Lifetime Upgrades?

I have asked for my money back.
Jun 26 2016 at 6:04am Copy Link
Dmitrij Beliakov Paid version have install-time limit? :(
Someone from AOMEI plz comment that fo @Paulo User, @SoftCollector and me
Jun 26 2016 at 6:11am Copy Link
Paulo User Furthermore, seems that the instalation files are the same for both giveaway options:

This is a serious matter, and MUST be clarified!

Asking for my money back is an option. But not the only one.

I shall NOT install the downloaded program during the giveaway promotion.
If the license key becomes useless beyond that time, I certainly open a legal dispute.

And it will not be any good public image neither for AOMEI neither for BitsDuJour, I must say!
Jun 26 2016 at 7:09am Copy Link
Constantin Florea I am sorry about the confusion regarding the paid version. The paid version has lifetime upgrades.

In the receipt email you received for the paid version our system incorrectly added the license policy from The Fine Print tab however that license policy ONLY applies to the giveaway version. This is a known issue in our system and we have it in our Issues Tracker.

For all paid products we are selling through our site, we are using the same license policy the vendor is using to sell the products on his site. For products we are giving away the license policy may be different.
BitsDuJour Admin - Jun 26 2016 at 7:59am Copy Link
SoftCollector To Constantin Florea:

Can you, please, post here the REAL policy regarding AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs)? So upgrades are free for all future versions? And no need to install today?

Thank you.
Jun 26 2016 at 8:06am Copy Link
Constantin Florea @SoftCollector, I can confirm that if you will purchase or have purchased "AOMEI Backupper Pro + Free Lifetime Upgrade" through this promotion, then your purchase comes with:
- lifetime upgrades
- no limitation on the registration time-frame.
BitsDuJour Admin - Jun 26 2016 at 8:12am Copy Link
SoftCollector Thank you, Constantine!

There is just one more thing (and this one should be commented by AIOMEI): since transfer to another licensed computer is not allowed, will changing my RAM turn my current machine into "a new computer"?
Jun 26 2016 at 8:17am Copy Link
S G SoftCollector: From my experience with Aomei, adding RAM would NOT make it a new computer.
Jun 26 2016 at 8:21am Copy Link
Larry Kesty I have had this program since version 2 and have had problems with each version. If you create a boot CD and make an image it seems to image everything.
However when in Win 7 and in Windows it does not image everything.
The best way to check is to use the mount function and then compare your mounted copy of your C:\ drive to the real C:\ drive by using Properties..
The Windows mounted version was always 30-35 % less then the real C:\ properties. I have contacted their tech support numerous times but the problem was never fixed.
I still think that VSS (Volume Shadow Copy) is not working correctly in this program.
Like I said- Mount your image made and compare it to the C:\ drive properties.
Jun 26 2016 at 8:21am Copy Link
Constantin Florea @SoftCollector, I have just contacted the vendor by forwarding him your question about the product transfer.
BitsDuJour Admin - Jun 26 2016 at 8:54am Copy Link
Allan Winston John, when I tried to install the Pro version over and old Free version, the install software immediately detected that the old version was present and asked permission to delete the old version. After that deletion was performed by the software, the installation of the new software was routine.
Jun 26 2016 at 9:05am Copy Link
Christopher Bliden Downloaded it several times, including on the AOMEI website [free 30 day trial]. Windows states the installer file is invalid or corrupt. Please send me a valid/uncorrupt installer or a link to download it.
Jun 26 2016 at 9:23am Copy Link
Constantin Florea It seems the validity of the registration information we are using for this giveaway promotion ended prematurely. We have already contacted the vendor to help fix this issue. Until the issue is fixed, we are going to have to disable the giveaway purchase item.
BitsDuJour Admin - Jun 26 2016 at 9:25am Copy Link
Mike Hankins After I installed the program and copy and pasted the registration code, it said the the code was invalid.
Jun 26 2016 at 9:26am Copy Link
Rod A I'm having the same problem as others, downloaded the file, got the corrupt error, emptied cache, rebooted, same error on downloading the file, went to AOMEI website and downloaded the free 30 day trial version of Professional still the corrupt file error, using Windows 10 had the free version previously on prior computer, some files copied over but the old app will not run on the new computer for obvious reasons, wanted to install the new pro and if it works as well as the older freeware version would but a lifetime license however when the install doesn't work not feeling as good about it.
Jun 26 2016 at 9:33am Copy Link
Saw Whet Just downloaded free Pro version and installed. But I get a "Invalid license code" after manually entering or pasting the email code3.

Requested a resend of the code -- didn't work either.
Jun 26 2016 at 9:42am Copy Link
Hoang User I got invalid license code :-(
Jun 26 2016 at 9:57am Copy Link
Greg Newell Registration fails.
Jun 26 2016 at 9:58am Copy Link
James Martin Registration fails.
Jun 26 2016 at 10:25am Copy Link
Shaun Warburton It won't register, says invalid Code? HELP?????
Jun 26 2016 at 10:26am Copy Link
Joe Adinolf The fine print is mighty confusing.

Any chance we could get an email showing what Paying customers get in the way of protection?

Jun 26 2016 at 10:32am Copy Link
Paulo User @Constantin Florea

Thank you for your clarify about the receipts' issues.

The information you stated, related to the selling conditions of 'AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs)' are also clear enough for me, thank you.

Best regards
Jun 26 2016 at 10:56am Copy Link
Kamal Kam sehr schoen danke
Jun 26 2016 at 11:05am Copy Link
Dan Grebinski Que La, stop telling people that you resent their email when you, hopefully, meant that you re-sent their email. There's a big difference.
Jun 26 2016 at 11:24am Copy Link
Masood Khan Registration key is not working. It says that it is expired and I need to u[grade to the full version.

I uninstalled my previous free version. Installed the new pro version again, But still the same thing. It is not working.
Please help.
Jun 26 2016 at 11:48am Copy Link
owen User The key code I got through email did work.
Jun 26 2016 at 12:54pm Copy Link
geo User Well, I asked twice the question about the license transfer from one pc to another and AOMEI has not bothered to answer it. In my book if a vendor does not have the smarts to participate in these conversations then does not deserve my money or my future loyalty to their BRAND. Maybe I look at it wrong but that's me.
There are many alternatives out there and if you look and wait you always will find a giveaway promo to install and test. I always bought software that I got as a giveaway and proved to be solid and in addition had its author stand behind it in a diligent and professional way. And that is my 2 cents...but no $19.60 !!!!
Jun 26 2016 at 1:51pm Copy Link
Monica User Code does not work if you try this promo, dont waste your time.
Jun 26 2016 at 2:20pm Copy Link
Skip English This appears to be a sham, can you trust a company that does this?
Jun 26 2016 at 2:57pm Copy Link
Constantin Florea @Monica User & @Skip English - It seems the validity of the registration information we are using for this giveaway promotion ended prematurely. We have already contacted the vendor to help fix this issue. Until the issue is fixed, we are going to have to disable the giveaway purchase item.
BitsDuJour Admin - Jun 26 2016 at 3:02pm Copy Link
Que La @Rod A, I sent you an email.
BitsDuJour Admin - Jun 26 2016 at 4:26pm Copy Link
Que La @Mike Hankins, I have just sent you an email.
BitsDuJour Admin - Jun 26 2016 at 4:32pm Copy Link
Clive Richards Thanks BDJ for the response about the paid license not having the restriction of installing the same day - I guessed it was probably an error on your part rather than the company. In answer to those who feel skeptical I can assure you that this is excellent reliable software that I have used for some time. Their support is always good given that they are probably quite a small company. To those of you complaining that they are not responding have you considered that it is Sunday and that most of us don't work on Sundays either. As it turned out the main question was answered by BJD and noting to do with the company
Jun 26 2016 at 4:36pm Copy Link
han tuah hi COnstantin
i just bought the Pro paid version. I download from the receipt page. i still get the signature corrupted or invalid message. Despite the previous instructions all tried out i still have problem getting the program downloaded. Not even a chance to install. can you help. hope it is not affected by the dateline to install before the promotion ends.
thanks in advance.
Jun 26 2016 at 5:15pm Copy Link
Jeremy User I'm getting the invalid license error when trying to register. Requested a new email but the code was the same (and obviously didn't work).
Jun 26 2016 at 6:02pm Copy Link
B Kampa Way too much confusion with getting this one. Hard pass.
Jun 26 2016 at 6:37pm Copy Link
Maz Hi, can I reuse/transfer my license key for the third(and so on) laptop if in case the first and second broke? The fine print stated "Transfer of a license to another owned computer is not allowed." but some of us have more than 2 PCs/laptop.
Jun 26 2016 at 6:46pm Copy Link
hanoorae hanoorae Thank you!
Jun 26 2016 at 7:13pm Copy Link
AOMEI Technology @Paulo User, @SoftCollector, @Dmitrij Beliakov, AOMEI Backupper Pro + Free Lifetime Upgrade (2 PCs). Paid version has no install-time limit, just get the discount price only during the promotion. And upgrades are free for all future versions, 4.x, 5.x etc.
AOMEI Technology Co., Limited - Jun 26 2016 at 8:26pm Copy Link
AOMEI Technology @Saw Whet, @Hoang User @Greg Newell,@James Martin,@Shaun Warburton,
@Masood Khan,@owen User, @Monica User, The licnese issue which are caused by time zone differences have been solved, the dateline has been extended, and it is valid now.
AOMEI Technology Co., Limited - Jun 26 2016 at 8:36pm Copy Link
James Martin Thank you.
Jun 26 2016 at 8:45pm Copy Link
sean kleen I tried to get it but the Free version does not have a link. Only the 19.95. Is there an issue with this item?
Jun 26 2016 at 9:12pm Copy Link
Maz @AOMEI Technology, mind answering my question?
Jun 26 2016 at 9:13pm Copy Link
Allan Winston Having paid the $19.60 for the two-computer license and free lifetime upgrades, I am also curious about Maz' question. It certainly can happen that a computer can die unexpectedly, in which case there would no opportunity to uninstall the software. When the dead computer is replaced, is there a procedure in place to transfer the license to a new computer?
Jun 26 2016 at 10:38pm Copy Link
AOMEI Technology @Maz, @Allan Winston, One Paid license can only be registeded on 2 PCs, you can't transfer the license key for the third(and so on) laptop. If you have more than 2 PCs, then you need buy more licenses.
AOMEI Technology Co., Limited - Jun 26 2016 at 11:12pm Copy Link
Constantin Florea @han tuah, I just sent you an email.
BitsDuJour Admin - Jun 27 2016 at 2:08am Copy Link
Shaun Warburton When is this mess going to be sorted out? I am NOT paying for something that you said was FREE?
Jun 27 2016 at 3:22am Copy Link
Constantin Florea @Shaun Warburton, If you haven't done it already, please try to register the program again. It should work this time.
BitsDuJour Admin - Jun 27 2016 at 3:27am Copy Link
Allan Winston AOMEI Technology, I am very disappointed that you have not made provisions for the inevitable event that a licensed computer will some day die. I have no intention of having more than two working computers active at any given time. Even if your software is not as sophisticated as Norton Security, which allowed me to remove a "seat" for a dead computer, surely this can be handled via email communications with support.
Jun 27 2016 at 5:20am Copy Link
clive User I waas contacted by their support service today (presumably having returned after the weekend) - for those who had concerns their reply should settle any doubts
"Thanks for your support to our software.
For your question:
1), The free lifetime update service cover all future upgrades 4.X, 5.X etc.
2), The license in this activity is exactly as the full price one , and can be registered on 2 PCs. If you have installed the previous version on your computer, the system will automatically unload the old version and install the new version."

Please feel free to let me know if you have any other question or advice.
Have a nice day!

Best regards,
Doris Li
Marketing Department, AOMEI Technology
3F, SOHO Business Port, Chengdu, China

As I suspected all along confusion over license validity was BitsDeJour who included an inaccurate paragraph which should only have applied to the free one.

My opinion as a long time user is a good product backed up with extremely efficient service
Jun 27 2016 at 9:40am Copy Link
Shaun Warburton Could you please send the code again? with all this messing about I have lost it Thanks....
Jun 27 2016 at 11:48am Copy Link
Constantin Florea @Shaun Warburton, I just resent you the receipt email containing the registration code. You can do the same from your Purchases page:

BitsDuJour Admin - Jun 27 2016 at 11:52am Copy Link
Shaun Warburton Thanks a lot But it's still saying invalid code? I give up I really do.
Jun 27 2016 at 12:22pm Copy Link
AOMEI Technology @Allan Winston, Thanks very much for your advice. Our developement team will try to add this feature in the future versions. And you can get resettled registered license from our support team if the CPU of your computer unchanged. Currently our software may considered "a new computer" if you change some components(HDD,SSD etc.) or update operating system. In this case, you can send email to our support team, ( when you need resettled license, included your purchase email and registered code, so we could check out in our background.
AOMEI Technology Co., Limited - Jun 27 2016 at 7:44pm Copy Link
Joe Adinolf Sounds like a confusing process to me.

There has to be an easier way to prevent customer "fraud".
Other companies do it..
Jun 28 2016 at 1:39am Copy Link
Lee User The registration code doesn't work, I tried it yesterda and today still doesn't work. Please help!
Jun 28 2016 at 1:40am Copy Link
Shaun Warburton Well the simple answer is to get another programme to back your files up. There are hundreds out there to choose from and this Company can go the wall. It's obviously rubbish or it would work?
Jun 28 2016 at 5:33am Copy Link
clive User It is a shame that people are having these registration issues as of the several back up solutions I have tried this is one of the best. I think that the problems are at least in part more to do with BdJ and if you bought the paid version I am wondering if they have sent the free code by mistake (the free one will have expired though I think that if you email the software company and explain they will likely send you a code that does work. Unfortunately more and more complex sign up procedures are there because of the number of people who still pirate software through P2P and other places
Jun 28 2016 at 5:57am Copy Link
Kevin Scott invalid code. So now its uninstalled.
Jun 28 2016 at 8:48am Copy Link
Lee User Emailed Aomei support and issue resolved.
Jun 28 2016 at 4:23pm Copy Link
Shaun Warburton Where do you work that one from? Just tried it again and the same result so someone's lying?
Jun 29 2016 at 5:51am Copy Link

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