ALL NEW GoodSync 9 Mac and PC Software with a 50% off Discount Coupon Code - Easy, Fast, and Reliable File Sync and Backup Software!

winton guy does this version have AES encryption yet? if not when will it be incorporated and will it be in version 9?

Feb 18 at 1:25am

Tim John Can it be used to sync Outlook 2007 on 2 PCs (1 x laptop and 1 x desktop)? Thanks in advance!

Feb 18 at 9:12am

Bjondc I'm confused. This *seems* to promote itself as a way to keep multiple computers in the same house synced/coordinated with each other -- but you either need to make mulitiple purchases &/or become a network engineer. The "website" link at the top doesn't offer *any* information (the ""so much more" link at the *bottom* of the description verbiage is better -- but leads to pages of more confusion for the less expert among us) and I'm having trouble finding anything about reduced-rate-mulitiple licenses (referred to in older comments). It is also unclear if you need to be on-line (with the internet) to do the syncing between computers on the same in-home wifi network.

I'd be interested in a product like this but not if it's going to be more work than doing it manually (sneakernet; direct-connect).

Feb 18 at 2:52pm

Tore Hoyem Besides looking a bit more user friendly, does GoodSync offer any functionality that is not found in 'rsync' (in it's various incarnations)?

Feb 19 at 3:14am

Merle One Hi,
Is the discount also valid for an upgrade from V8 to V9 ?

Feb 20 at 4:02am

Greg Brown Merle One Hi,
Is the discount also valid for an upgrade from V8 to V9 ?

From their website:

If you purchased GoodSync after to November 1, 2010 you are entitled to a free upgrade to GoodSync 9. All others are entitled to discounted upgrades to GoodSync 9, starting at $19.95 per license.

Feb 20 at 5:00am

VLM I would appreciate clarification about one point, please. The write-up, above, states

"GoodSync 9 features the all new GoodSync Connect, which allows users to connect two or more computers directly, in a peer-to-peer style, without using intermediate servers to store files (online storage services). ... Simply setup a GoodSync Connect account, link each computer to the same account, and use GoodSync Connect to seamlessly connect your computers."

Where does the GoodSync Connect account itself exist? In other words, is the whole operation TRULY free from the need for any outside server? Thank you very much.

Feb 20 at 5:42am

Siber Systems Hi Merle and Greg,

Merle- you can purchase GS9 here for half off, which is even less than our normal discount rate for upgrades from V8 to V9 ($19.95 normally for the desktop license). This is an exclusive discount that we are offering to Bits Du Jour customers.

Michelle
Siber Systems

Feb 20 at 5:54am

Siber Systems Tim John- Yes that is correct.

Feb 20 at 5:58am

Siber Systems VLM- Yes it is free from the need of any outside server.

Feb 20 at 6:00am

Siber Systems Tore Hoyem, thank you for your question. There are many back up and file synchronization services, but we are only concerned with the details of our own software products. My best suggestion would be to go to each site and compare the features of each. Thank you again!

Feb 20 at 6:05am

Siber Systems Blair, here are a few links that should help you out more:

http://www.goodsync.com/h...ks/connect
http://www.goodsync.com/h...nc-connect
http://www.goodsync.com/h...nse-policy

Feb 20 at 6:08am

VLM Thank you for your response!

Regarding Tim John's question about syncing Outlook on multiple systems (or similar applications of the software), will this work, even when Outlook is open/running? (i.e., the data files are open)

Feb 20 at 6:13am

Bjondc It *appears*, then, that if I have two computers (e.g. at home) that use the same wifi router to access the internet but are not otherwise "connected" to each other, that I would need only one license -- *unless* you mean by "the same network" that they are already connected to each other. (The only time my computers have been "connected to each other" is when I've set them up with a physical transfer cable -- old fashioned but IT WORKS!)

There is no server involved here! (I have not figured out how to set up a "network" no matter how "easy" it is supposed to be -- things keep not-working-out and it's not worth the aggro to pursue it.)

IOW from what those pages say, I could "install" GS9 on both computers & "connect" them through my wifi using a single license? Does this involve installing "Goodsync Connect"? Is GSC only needed for computers on different networks? connecting over the internet not internal wifi? or what?

I am NOT CLEAR on these questions!

I am glad to see the simple statement in answer to VLM's question of needing to be online -- i.e. that you don't.

Will try re-reading the web-refs again later but otherwise may just have to give up on this.

Feb 20 at 7:05am

Siber Systems Winton Guy,

Where are you looking for the encryption.. i.e. encrypt the files themselves or the transfer of data?

Encryption in Transfer: The communication channel between your computers may be encrypted using SSL, so nobody will be able to snoop in on your transfers.

Michelle
Siber Systems

Feb 20 at 7:32am

VLM I have another question, please, about GoodSync Connect. The write-up, above, emphasizes connections across a LAN. But can one connect home from outside the LAN via the Internet using GoodSync Connect, or otherwise? For example, if I'm traveling and wish to back up my day's work on a machine or network drive back home, can I do that using GoodSync 9?

Also, does GoodSync 9 support backups via remote connections (ftp, http, using ssh)?

Feb 20 at 9:19am

Siber Systems VLM,

It won’t work, Outlook locks it’s Outlook.pst file. We have a full section on this in our FAQS. http://www.goodsync.com/support/faq.

Siber Systems Inc. Vendor - Feb 20 at 10:10am

Siber Systems Hi Blair,

Thank you for your question. You can use a GoodSync Connect account to connect any two non-connected computers. It does not matter if the computers are located in the same house or one here and one on the on the other side of the world. Just install GoodSync 9 on each computer. Connect each computer to the same GoodSync connect account, which you will create during the initial install. And sync the two computers using GoodSync Connect as your peer-to-peer connection. You will need to have a GoodSync license for each computer using GoodSync connect.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 20 at 10:14am

VLM Thanks Michelle. I'm a bit surprised to hear this about the Outlook files, inasmuch as other companies seem to make this work. There is a name for this, I just can't think of it at the moment.

Feb 20 at 10:16am

VLM Does this promotion cover GoodSync2Go, or only Desktop? And is there any substantive difference in functionality between the two? I suppose the advantage of 2Go is that you can move it around from computer to computer, wherever you happen to be, and just connect back home using GoodSync Connect, correct?

Feb 20 at 10:18am

VLM Ummm, when I attempt to purchase 3 licenses, the unit price is 17.95. Is this your intention for today's promotion?

Feb 20 at 10:21am

Jan-Christoph Ihrens Hi,

on "Sep 22 2011 at 1:17pm", it was said that "if users take advantage of this deal they will get an upgrade to version 9 for free when it is released." Well, I bought GoodSync Pro two days later via BDJ, but I didn't get a free update to version 9, and when I installed the current version over the one I had used until then, it turned into a trial version. Re-entering the order ID didn't help.

Today I bought a second license via BDJ and used that one for the time being, but nevertheless I'm still interested in the free upgrade that was promised last time. What do I have to do to get it?

Feb 20 at 10:37am

Siber Systems Hi VLM,

Our checkout cart is actually only charging you $14.95 for the first license, $9.95 for the second license, and $13.95 for the third license. What is actually going on with the pricing at checkout is that it is giving you the first license for the 50% off discount, the next license for $9.95, and the third license for $13.95.

We offer discounts when you purchase additional licenses, but our shopping cart just recalculates to show a "per license" cost. If you look at your discount at checkout it actually takes $51.00 off and you will see that you are actually paying those three amounts instead of $17.95 for each. Look at your actual "TOTAL" amount.

Michelle

Siber Systems Inc. Vendor - Feb 20 at 10:37am

Siber Systems Jan-Christoph Ihrens,

No problem, we can upgrade you for free as long as you purchased GS8 after November 2010. Just send our support team a ticket at http://www.goodsync.com/support and they will get this worked out for you.

Michelle

Siber Systems Inc. Vendor - Feb 20 at 10:38am

Siber Systems VLM,

This promotion is only for GoodSync Desktop or GoodSync for Mac. We do not have any current plans to offer GS2GO on Bits du Jour as a discount at the moment. GS2GO is $10.00 more than the desktop and MAC version as well.

Please review the details of GS2GO here for specific information:
http://www.goodsync.com/h...s/portable

Michelle

Siber Systems Inc. Vendor - Feb 20 at 10:45am

Jan-Christoph Ihrens @ Michelle: Argh, sorry, I only saw "November" but didn't realize the year - I was so sure it was 2011... Well, this is quite a grace period! :) Thanks a lot, I'll contact the support team as suggested.

Feb 20 at 10:51am

Siber Systems Jan-Christoph,

Glad I could help! :)

Michelle

Siber Systems Inc. Vendor - Feb 20 at 11:00am

VLM Thanks Michelle, I see the discount now. The presentation does confuse me at first. I tried with 4 licenses, and apparently the 4th license is 17.95. So it's about $6 cheaper to buy 2 licenses, twice, than it is to buy 4 licenses, once. LOL ... I imagine that may not be quite the effect you intend. (And I'm genuinely laughing as I write this. I know how difficult it can be to get all these details just right.)

Wish GS2Go were offered!!! That aside, would you be willing to respond to my ?s about the difference(s) between the 2 versions?

Feb 20 at 11:11am

Emil Kucera Hello,
I have (bought and) installed GS just now, without creating a GoodSync Connect account. All seems to be working ok, as long as I have sharing set on the laptop (GS is on the desktop, my main machine). What, if any advantage is there in having the Connect account? Would it do away with setting the shares? I still could not connect from the laptop without a second licence, or would I, then?
Regards Emil

Feb 20 at 12:27pm

Siber Systems Hi Emil,

GoodSync Connect allows users to connect two computers directly, in a peer-to-peer style, without using intermediate servers that store files.

For more information on GoodSync Connect please read details here: http://www.goodsync.com/h...ks/connect.

If you have any questions, our support team is available 24/7 via support ticket at http://www.goodsync.com/support.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 20 at 12:31pm

Siber Systems Hi VLM,

Thank you for letting us know your confusion, it will help us to better inform our customers at check out in the future.

GoodSync2Go runs from the portable device itself, not on the host computer. Therefore you can install and run GoodSync2Go even when you don't have administrator rights or installing software is prohibited on the host computer.

You only need one license for GoodSync2Go, so you can buy one GoodSync2Go license and keep several computers in sync.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 20 at 12:37pm

Emil Kucera For more information on GoodSync Connect please read details here: http://www.goodsync.com/h...ks/connect.
I read it but still can't quite understand it.
From the statement:
"setup a GoodSync Connect account, install GoodSync 9 on each computer you want to sync, and these computers will be able to talk to each other and perform peer-to-peer synchronization."
it appears that I would need a second licence to take advantage of the increased speed etc. Can you, please, just answer that with a Yes or No?
And a second question: Do I have to be internet-connected to set up the Connect account or is it set locally on the machine? (Please say either "no, you dont, it is set locally", OR "yes you do, it is set at Siber")
Thanks and Regards Emil

Feb 20 at 1:22pm

Siber Systems Hi Emil,

Thank you for your questions. Yes- that is correct, you will need to purchase another license to access GS Connect on another computer. A second license is $9.95 and a third license is $13.95- to give you an idea of additional license pricing.

Yes, in order to set up a GoodSync connect account you do have to be connected to the Internet.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 20 at 2:19pm

VLM Michelle, regarding your last comment to Emil: "Yes, in order to set up a GoodSync connect account you do have to be connected to the Internet," is this because we are using an IP address to establish the direct, P2P connection?

Feb 20 at 4:16pm

VLM Does GoodSync 9 support connections via ftp, http, using ssh?

Feb 20 at 4:18pm

Louis H I've been meaning to purchase GoodSync for years after coming to appreciate Siber Systems other great little program - RoboForm.

Decided to avoid losing out on another great BDJ discount and within 15 minutes had everything up and running and making my life a LOT easier. For the life of me I cannot understand why i took this long to give GoodSync a try.

Very satisfied. Meets my needs better than any other sync program I've tried.

Feb 20 at 5:15pm

Bjondc I continue to be confused. Apparently even though this is designed to be used on more than one computer you need a license for the 2nd (& beyond) computer. Is there any way that the program can be used with only one license?

You say you need to be on-line to set up the "connect" account -- but not to do the syncing?

I think this is too complicated for me! Can't tell how many licenses I'd really need (minor in the $ category but *annoying* that it's so obscure) or if I could use it as I'd want to (not necessarily on-line during sync.)

For HOME use marketing it should be somewhat clearer!

Feb 20 at 5:30pm

winton guy I'm looking for encryption in files.
Will that be happening?

Also are channels to amazon etc using SSL?

Feb 20 at 6:38pm

Nigel Blumenthal Blair, as a satisfied user of GoodSync v8, I'll try to explain a bit: I think the new capabilities are a little confusing for you. If you have two or more computers at your house, and they are on an internal network, whether or not you are connected to the internet, you only need one licence for the machine on which you're running GoodSync. You can sync between two computers at one time, in either direction, ie if GS is installed on Machine A, and you have files on that machine and Machine B and Machine C, you install GS on Machine A and sync its files with those on Machine B, and then as a separate job you can sync its files with those on Machine C. In both cases you can choose which files to sync, or to ignore at your choice. Since you can transfer the licence to another owned computer, I suspect you could also uninstall from m/c A and reinstall on m/c C to sync it with machine B if you wanted to.

I find it very useful for email files, work files, client information, and especially photos. Unfortunately I bought mine just before the cutoff date for the free upgrade, so I'll have to pay for mine, but it's a great product.

Hope this helps.

Feb 20 at 7:36pm

Nigel Blumenthal Oh, and I forgot to mention the other reason I find GS so valuable; before GS, I used to simply drag files from one folder to another in Windows Explorer. Unfortunately, when Explorer finds something it doesn't like (can't copy, permissions etc.) it just quits and you've no way of knowing what it has copied and what it hasn't. GS does away with all that; if it can't copy a file it just skips over it and reports at the end of the job. No more half-done copying jobs!

Feb 20 at 7:40pm

VLM Blair, even though I've been asking MANY questions today about v9, I would also report that I am a LONG-time, satisfied user of GoodSync going all the way back to version 4 or 5. From my questions, you can see that v9 has me a bit confused, too! But this is a great product.

I particularly like the ability to sync in both directions. If you have a file in both locations, and if BOTH locations have been updated since the last sync, GoodSync tells you this and enables you to tell it what to do for that file, specifically. Also, you can right-click and open the file (MS Office and some others), delete the file on one side manually, and do various other actions.

As far as I know, you can set up an unlimited number of jobs, some one-directional (true backups), some two-directional (syncs), and then establish a schedule, selection filters, and more for each job independently. Each job appears in the UI in its own tab, each job has its own properties, etc.

GoodSync keeps track of manual changes made in the file system. For example, if you cut a file, several files, or an entire directory that is incorporated in a sync or backup job, GoodSync will record both the cut and the new placement in the UI. And much more.

The UI is surprisingly clear, given all the functionality. I really do wholeheartedly recommend this product. I just am trying to better understand the new v9 features, that's all. And ... I'm guessing that Michelle is asleep at this point, given that she probably lives in the USA eastern time zone, where it's approaching 11 PM.

One more thing ... on occasion, I've had a licensing issue of some sort, and they have ALWAYS given me the benefit of the doubt ... an extra activation here, another there, over the years. I've never abused this kindness, of course ... I wouldn't ... and at the same time, I do appreciate how easy it has been to resolve business issues.

One point of note: If you are looking for a product to back up DATA, this is a great one. If you are looking for a product to make disk images, this product won't do that, to the best of my knowledge. Just a few days ago, there was a discussion here, WRT another product, about the value of maintaining BOTH image backups (e.g., Macrium) AND more frequent and more specialized backups of key data. This product does the latter very, very well. Just a point of clarification.

Feb 20 at 7:50pm

Prasad Paranjpe bought 2 more. Thanks!

Feb 20 at 10:10pm

Nico Westerdale Due to the overwhelming response Siber Systems Inc. has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 21 at 12:00am

bob roos I have GS2GO v8 and it is working fine. I synch/backup to my NAS.

What (in addition to GC_Connect) is the advantage of GS9?

Thanks

Feb 21 at 1:55am

Jakub Chodorowicz Does GoodSync feature file versioning - saving previous versions of files?

Feb 21 at 4:04am

Siber Systems Prasad,

Thank you! I hope that you enjoy your GoodSync licenses.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 5:54am

Siber Systems Thank you Nico! We are happy to be offering this deal for another day! If you need more information about GoodSync9 please check out our Web site at http://www.goodsync.com.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 5:58am

Siber Systems Bob Roos,

We are very happy that you enjoy using your GS2GO V8. We have outlined what is new in Version 9 on our Web site here: http://www.goodsync.com/h.../whats-new.

Now you can select multiple folders to sync (not just one), in one job. Before, in ver 8, it had to be achieved with Filters. Also, with all new block-level sync, GoodSync is faster than ever before. A normal file transfer would send the entire file, even if only small parts of the file have changed. With block-level transfers, only the parts of a file are transferred that differ.

Also, check out all new GoodSync Explorer: http://www.goodsync.com/h...s/explorer.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 6:02am

Siber Systems VLM,

Thank you for your questions. "... is this because we are using an IP address to establish the direct, P2P connection?" Yes, that is correct.

"Does GoodSync 9 support connections via ftp, http, using ssh?" Yes, that is correct as well.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 6:41am

Siber Systems Louis H,

Thank you so much for purchasing GoodSync 9! We are so happy that you are satisfied with GS9 so far. If you need any support we have 24/7 support ticket system on our Web site at http://www.goodsync.com/support. We are also available at 1-877-762-6367 M-F 8AM-8PM EST.

Michelle
SiberSystems

Siber Systems Inc. Vendor - Feb 21 at 7:04am

Siber Systems Nigel,

Thank you for being a valued GoodSync user! We are happy that GoodSync helps make your life easier and gives you peace of mind. This deal on Bits Du Jour gives you an even greater discount than our normal upgrade discount of $19.95. With this deal, you can purchase GS9 for 50% off instead of the normal $19.95 discount upgrade price.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 7:09am

Siber Systems Jakub,

You asked, "Does GoodSync feature file versioning - saving previous versions of files?"

Yes it does.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 7:13am

Zsolt Valaki Speaking the problems too, I have tried GoodSync, but immediately found a difficulty. Client software of my online backup provider changes the time stamp of files on uploading. (there isn't sync feature in that.) When I try to synchronize via webdav by GoodSync, all files is shown as changed because of the time stamp. I wanted to compare by content, so I set "compare by MD5", but there wasn't any option to disable time stamp comparing.:( By the way, the state of checkbox "Compare by MD5" is always cleared automatically, when I enter the option tab.
Total lack of zip (compress and encrypt not by NTFS) support is a painful drawback as well.

Feb 21 at 8:05am

VLM Michelle, from previous:

Jakub: "Does GoodSync feature file versioning - saving previous versions of files?"

You: "Yes it does."

Would you be willing to point to this in documentation?

Feb 21 at 8:19am

Siber Systems VLM,

From the GoodSync manual: Go to, Job-Options-General.
Save deleted/replaced files, multiple version (off by default). If checked, then GoodSync saves a file just before it rewrites or deletes this file. The file is saved to _gsdata_\_history_ folder on the side of the job where the replacement/deletion is about to occur. Timestamp is added to file name before its extension, so that multiple versions of the file can be saved. Directory structure is preserved. This option cannot be used together with 'Save deleted/replaced files, last version only' option.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 8:23am

Siber Systems Hi Zsolt,

Thank you for your question. We do not have that capability. If you have specific support questions please contact our GoodSync support department at http://www.goodsync.com/support via support ticket.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 9:51am

DroidLuvr I guess I'm still confused about licenses. I use RoboForm Pro Everywhere, and their tech support has suggested GoodSync Pro to integrate and save my data profiles to my network as well as to the RoboForm online servers...

I have a home network with a total of 5 computers, and 3 connected external USB HDDs that I use these for media and backup. I don't have any one of the PCs set up with server software, just a combo of WinXP Pro and Win7 Home Premium.

How many GoodSync 9 licenses would I need to keep the computers backed up to the HDDs? And would I need the GoodSync2Go for the HDDs??

Thanks!
DroidLuvr

Feb 21 at 12:05pm

R R I still don't understand regarding how many licenses I need. I have two computers. I assume that GS needs to be installed on each. If so, do I need two licenses?

Feb 21 at 12:32pm

Bjondc Hey Droid -- I have a somewhat simpler system (only 2 computers right now & both are W7, no "server" setup, but also several external HDDs that I connect & disconnect as needed for backing up) but the same questions -- how many licenses would I need! *Apparently* one per computer -- but I didn't ask about the external HDDs before.

I'm also still confused as to whether or not you need to be online (on the internet) to do a sync w/in a home network using GSConnect, or if you only need to go online to set up a GSConnect account. Or what.

Feb 21 at 12:33pm

DroidLuvr Hi Blair:

I believe you only need to be connected WITHIN your network after setting up the connect in order to do the sync, but I hope SS will get us an answer to both soon!!

Feb 21 at 12:36pm

Siber Systems Hi everyone,

if computers are connected in one local network you can sync files between them (including external HDs) using shared folders when GoodSync is installed on one of the computers. You must have full access permissions on shared folders, be able to open shared folders, create/copy/delete a file there. Note, that synchronization could be running only from one computer where GoodSync is installed.

If you want to run sync from any computer you have to either install GoodSync on each computer (5 licenses) or use GoodSync2Go installed on any portable drive (1 GoodSync2Go license). GS2Go can be purchased on our Web site at http://www.goodsync.com.

If you want to sync files over the Internet using GoodSync Connect you need a license for each computer with which you want to sync.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 12:53pm

Siber Systems For example,

You can sync files between two computers when GoodSync is installed on one computer if computers are connected in local network. If computers are not connected in a local network then you can sync files between them using GoodSync Connect account via the Internet. If the computers are not connected in a local network then you would need a GS license for each computer that you wish to sync using GS Connect.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 12:57pm

DroidLuvr Thank you, Michelle.

If you don't mind, let me clarify then: if I want each computer to run GoodSync and backup/sync to an external HDD, I could either install on all computers OR install one license of GoodSync2Go on ALL of the USB drives and sync from all computers to those drives?

Feb 21 at 1:14pm

Siber Systems Hi Droid Lyvr,

For your situation there are a few options here:

The first method would be through our GoodSync Connect system.
The second method will be through three licenses of GoodSync2Go 9, you will need to set up a job on each of these devices to synchronize X Folder with Y Folder.
The third will utilize five licenses of GoodSync 9 Desktop and will need to be set up similarly to method two.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 21 at 2:22pm

DroidLuvr Thanks, Michelle...

I have been very happy with RoboForm and am looking forward to trying GoodSync. As I did have a couple of problems with the trial version a while back, I think I will start with a couple of licenses while they are on such a good sale, and then go from there, according to my importance of PC backups!

Feb 21 at 2:47pm

J C I am very appreciative of all the questions and answers in the forgoing.
I will buy the product but am wondering if the GS2GO is a better option because of iits portability.
Does anyone use it?
Also will BDJ be offering savings for GS2GO?

Feb 21 at 4:43pm

bob roos I thought it would be more useful and bought it (GC2GO) a couple of years ago. I ended up using on my desktop and not really using the portability. So with the upgrade I decided to get the desktop version.

Feb 21 at 4:53pm

J C Thanks bob for yr feedback. I got onto site and bought 2 licenses for GS9 anyway. In terms of convenience, very inexpensive. Whilst at checkout I saw the offer for GS2GO which was heavily discounted, so bought that as well. Now I have all the convenience and flexibility to sync my files which until I saw this BDJ offer, was just so time consuming and difficult. Thanks guys, your comments appreciated and thanks Siber Systems for a great offer.

Feb 21 at 5:12pm

VLM Michelle,

Great day, great responses!

Just to document, I placed an order yesterday for 2 desktop licenses, then went back today to place another order for 2 desktop and 1 GS2Go license. But your server would not let me place the second order, presumably because I'm paying by MO and the first order is still pending in your system. I wrote to support many hours ago (ticket #80371, order #1202202116) but received no reply. I would appreciate your help resolving this.

Thank you kindly!

Feb 21 at 9:03pm

VLM Michelle,

Great day, great responses ... thank you!

Just to document, I placed an order yesterday for 2 desktop licenses, then went back today to place another order for 2 desktop and 1 GS2Go license. But your server would not let me place the second order, presumably because I'm paying by MO and the first order is still pending in your system. I wrote to support many hours ago (ticket #80371, order #1202202116) but received no reply. I would appreciate your help resolving this.

Thank you kindly!

Feb 21 at 9:05pm

Siber Systems VLM,

I am looking in to your support ticket now, sometimes it can take a day or two for support to respond. It just depends on how many tickets that they have to answer. I will get back to you shortly!

Michelle

Siber Systems Inc. Vendor - Feb 22 at 6:11am

VLM Thank you, thank you!! Have a great day!

Feb 22 at 6:25am

Siber Systems Bob Roos,

I am glad that you find the version that is most useful for you!

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 22 at 6:48am

Siber Systems *Found,

Siber Systems Inc. Vendor - Feb 22 at 6:57am

Siber Systems J C,

You are very welcome, we are happy to offer this great discount for Bits Du Jour customers! Thank you for your purchases!

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 22 at 6:58am

Siber Systems Droid Luvr,

We are so happy that you enjoy RoboForm and have now purchased GoodSync. If you have any support questions on either products please do not hesitate to contact us at our support departments.

RoboForm: http://www.roboform.com/support
GoodSync: http://www.goodsync.com/support

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 22 at 7:06am

VLM Hi Michelle,

Just checking in ... No one has responded yet WRT my order modification. Would you be kind enough to check into the matter? Thanks!

Feb 23 at 8:21am

Siber Systems Hi VLM,

Sometimes it can take a few days depending on the matter at hand. Your ticket was redirected to another supporter on Tuesday. I am going to check in with them and see how it is coming. I apologize for the wait!

Thank you!
Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 23 at 8:24am

VLM Thanks for checking on it, Michelle. I'm just a little surprised, because typically response times are quite good across the board. And I appreciate that!

Feb 23 at 8:42am

Siber Systems VLM,

I'm sending you an e-mail from my email address at Siber. Please be on the lookout!

Thank you!
Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 23 at 8:52am

VLM Hi Michelle, and thank you!

The email has not arrived yet ... OR I accidentally missed it and obliterated it in my spam prefilter. Would you be willing to resend ... I'll be on the lookout, now. :)

Feb 23 at 9:22am

Siber Systems VLM,

I emailed you at your email address that you used to submit the support ticket.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 23 at 11:15am

VLM Hi Michelle, yes, received it via the ticket ... clever!!!

To everyone else, sorry you've had to listen to this bit of administrivia.

Feb 23 at 12:11pm

A S Hi,

Can one expects a similar offer for Roboform/Roboform2GO, here at BitsDuJour, from Siber Systems ?
If no "heavy discount", maybe an attractive upgrade path from old version.
In advance thanks for your input.

Regards,

Feb 24 at 3:44am

Siber Systems A S,

We have not planned a GS2G0 promotion here on Bits yet, but if you are upgrading or buying additional licenses you will receive a discount at checkout on our Web site.

Michelle
Siber Systems

Siber Systems Inc. Vendor - Feb 24 at 10:12am

A S Hi Michelle,

Thanks for the information.
I shall make use of it in due time.

A.S

Feb 24 at 12:30pm

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