According to Wikipedia:
Business Process Mapping refers to activities involved in defining exactly what a business entity does, who is responsible, to what standard a process should be completed and how the success of a business process can be determined.
Graham Process Maps tell a story -- they tell the reader WHAT is going on; WHAT items (forms, documents, databases,etc) are used and WHAT happens to each item. For each item, they identify WHO is doing the work and WHERE the work is being done.
The work is laid out in sequence to show WHEN any particular task occurs relative to others. The symbols call attention to value-added work, non-value-added work, work inspections (controls), movement of work from one location to another and Delays (when nothing is happening).
In a nutshell, no other mapping technique provides the level of transparency, the level of decision-making support, the level of analysis support, and the level of training support.
Graham Process Mapping was the first software product developed specifically for documenting business processes... it was launched all the way back in 1990! This Starter Edition was introduced just a couple of months ago, and is compiled from the same code as the Professional Edition.
The competitors are many, but none offer the level of detail provided by Graham Process Mapping.
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