Knowledge Base

Intelligent Help-Desk Software

Anyone who has provided technical support to users knows that problems rarely happen once. Time and again, the same old questions and complaints rear their ugly heads. Remembering the problems is easy, but what about the solutions?

Most tech-support knowledge databases are expensive, unwieldy things that slow you down more than help you. Knowledge Base was created to provide users with an intuitive and painless knowledge base experience. As you enter a query, it's powerful embedded VectorSpace DataBase (VSDB) finds related problems and relevant solutions, in real-time. Simple fast, and ready to go... Knowledge Base is exactly what you need.

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Platforms: Windows 98, Me, 2000, 2003, XP

Just enter the text of any problem, question, or recurring issue. Then enter the text of the solution. From that point forward you'll have the solution right at your fingertips!
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