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Virus Scan for Tenorshare Windows Boot Genius

Boot Any Unbootable Desktop or Laptop PC

Tenorshare Windows Boot Genius lets you boot a desktop or laptop computer from a CD or USB device, diagnosing and repairing whatever is giving you a blue screen.

Our virus scan reports this download is 100% Clean Free Download

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What are people saying about Tenorshare Windows Boot Genius

MBe Is this the same licence as sold on your Homepage for 3 PCs and free lifetime updates?
Jan 4 2015 at 1:05am Copy Link
3
John Gallagher I downloaded the trial version of Tenorshare Windows Boot Genius v3.0.0.1 and I installed it & I tried it & I successfully burned the boot DVD, so I purchased the deal and downloaded from the link sent to me via email. The file was named windowsbootgenius244.exe !!??? That seemed to indicate I wasn't getting what I paid for, v3.0.0.1. After I installed the licensed version, I burned onto a DVD and checked all the Boot DVD file versions which all showed modified dates earlier than 2013!!! then I checked the installed program folder and again everything pre-dated 2013. Then I opened the iso file in the installed program folder and all the files pre-dated 2013 again. finally I checked the version of the installed executable "Tenorshare Windows Boot Genius.exe" and under properties details the info was: version 2.0.0.1, product version 2.0, date modified 12/10/2012. I went back and re-installed the trial version, and found that on the iso file, the file named windows.wim date stamp is 2014-08-04 and on the licensed version the date stamp is 2012-12-10, so it looks like a very old version is being delivered from the link for the purchased version. Can you explain this discrepancy between what you advertised and what you delivered?
Jan 4 2015 at 4:32am Copy Link
3
M Lohnen Do not buy!
Wrong version when purchased! Version 2.44 and here it says version v3.0.0.1!!
Refund please!
Jan 4 2015 at 4:44am Copy Link
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Faisal Humayun Confirmed irregular version.
BDJ download links to : WindowsBootGenius244.exe
Installed copy version: http://snap.ashampoo.com/pucLjaXJ
Jan 4 2015 at 6:11am Copy Link
2
Tomas Barth I have a computer with a black screen and impossible to start after a registry clean up. Can this software solve that problem for me? I dont understand how it is supposed to be used. Can I install it on another computer and create a startup CD that I can use on my "dead" computer? Or does it require that the software is installed on the computer with the problem? Which is impossible, as it will not start up.
Thanks for clarifying.
Jan 4 2015 at 6:31am Copy Link
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IT User Same here order id 15 min before the post of John, and NOT HAPPY!!
Two option Send out a mail with a current download of full refund
in 24 hours
Jan 4 2015 at 6:34am Copy Link
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Louis H @ Tomas Barth...

From the Vendor's website..

To set up the repair disk......

"This is a compulsory step before you enter WinPE. This step is operated on another workable computer."

Step 1: Insert a CD/DVD disk into the CD-ROM drive or connect USB Flash Drive into a USB port on computer.

Step 2: This software will locate the ISO file and check your CD/DVD-Writer or USB automatically. If the burning software can't find them, please specify them manually.

Step 3: Click "Burn" to start burning.

Step 4: Insert the newly burned bootable disk to the computer that won't boot. And set BIOS to boot computer from CD/DVD/USB.


http://www.tenorshare.com...-boot.html

So from this I understand that you create your repair disk on any working computer and then use it on the one that will not start. You DO have to be able to access the bios, however, in order to set it to boot from a DVD/CD or USB drive.

The Vendor's info for that is found here.....

http://www.tenorshare.com...d-usb.html

Hope that helps.
Jan 4 2015 at 6:42am Copy Link
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Constantin Florea Apologies about the issue. We have already contacted the vendor to help us fix it. As soon as we get the latest unlocked installer version, we will update it into the promotion setup and then we will resend the receipt emails to all the purchasing customers. The receipt emails which we will resend, will contain the latest version of the application.
BitsDuJour Admin - Jan 4 2015 at 6:50am Copy Link
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Sandro Perotti I was going to purchase... thank God I read the comments first.
Any comments from the developer?
Please confirm when it's 100% fixed.
Jan 4 2015 at 6:57am Copy Link
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Louis H Thank you, Constantin.

I know I have been one, in the past, who let my temper get the best of me when there was a problem with a program offered here. What I have learned over the years is that you all ALWAYS make good on any problems that arise. (I do admit that there are still times when my temper seeks to be the voice that responds, but hopefully I am doing a better job of getting it to stop and think a bit more before speaking.) ;-)

Thanks go out to the staff at BDJ.

May 2015 be a kind and profitable year for all of you.
Jan 4 2015 at 7:04am Copy Link
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MBe Hello Constantin, is this right, are there no updates in the future for this licence?
The Receipt Mail has no Serial Number. The licence that Tenorshare sales on their Homepage is with lifetime updates. Please clarify, thank you
Jan 4 2015 at 7:48am Copy Link
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IT User @ M Be
Please read THE FINE PRINT
Upgrades to future versions of the software will require additional payment. Installing a new version may overwrite the existing version and invalidate your license key.
Jan 4 2015 at 10:39am Copy Link
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MBe @ IT User, in the past, often The Fine Print was not correct and an update has followed...
Jan 4 2015 at 11:30am Copy Link
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IT User @ M Be, In the past there was a war going on in my country, please live NOW and not in the past! (FINAL reaction from me sorry for little flaming form here)
Jan 4 2015 at 12:26pm Copy Link
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MBe @ Constantin Florea, can you please answer to my question and not anymore these kidding comments? Thanks
Jan 4 2015 at 12:48pm Copy Link
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Constantin Florea @M Be - I am sorry for the delay. I have contacted the vendor regarding the upgrades issue as well. I am sure the vendor will help clear out these two issues.

For this promotion, the vendor sent us an unlocked installer so there is no need for a registration key. That is why the receipt email does not contain a registration key.
BitsDuJour Admin - Jan 4 2015 at 1:17pm Copy Link
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Richard Croner Just purchased the deal, assuming this discrepancy had been fixed. But, alas, it has not. I fully expect this issue to be fixed or I will stop payment due to misrepresentation. Thank you.
Jan 4 2015 at 1:42pm Copy Link
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Louis H @M Be... You are absolutely correct, and not deserving of IT User's ineffective use of humor to minimize your request for clarification.

There are indeed two BIG discrepancies here. Ones which need clarification from the vendor.

Is this actually a SE version of the program. (Which would not be all that bad, from my point of view, as it is a very nice discount from the current price and discount on the vendor's site. Of course it could end up being one of those times where the original price is inflated and the "discount" ends up being an ongoing "extended" discount.)

Nonetheless, on the Vendor's site you are getting a program that can be installed on 3 computers and has Lifetime "updates." Some here know how important that term can be when it comes to future "upgrades." Some vendors do not use the terms interchangeable.

What you end up with sometimes is a "lifetime" update for the program version you purchase, which of course means nothing once the next major version comes out. So it IS very important to get it clear as to what the vendor actually means. And thus it holds importance for folks making the purchase here, at any price, as to what they are exactly purchasing.

It is not simply the ancient past where there have been major discrepancies between the ad copy here at BDJ and what the actual vendor was offering. Anger need not be aimed at BDJ, however, as I have come to understand they are simply posting what the vendor provided them with.

Since one who purchases this, or any other, program, is bound by the terms of the license, it is most appropriate to get clarification BEFORE committing to the agreement.

I have been waiting throughout the day for this clarification. I choose to not purchase this deal without that clarification. I trust the folks at BDJ to be doing all they can to get that clarification for us. The fact that this deal has been on for more than 15 hours and there has been no response from the vendor - while not "proof" of anything - is disheartening.
Jan 4 2015 at 2:57pm Copy Link
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Brian W Purchase via credit card not working for me (says card declined) even though my credit card company says everything with my card is fine. They do not even see the billing request.
Jan 4 2015 at 3:28pm Copy Link
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Jim DeVore Version 2.0.0.1 Build 1887. wasted several DVDs as this version just will no work. If the is not fixed soon will ask for refund. Looks like the vender duped BitsDuJour.
Jan 4 2015 at 5:46pm Copy Link
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Louis H Comments for folks over at Facebook do not instill a lot of hope about this company's customer service. Sad. I'm not willing to go as far, yet, as you, Jim DeVore, but I do think I'll pass. Thanks to BDJ for the effort on their side in trying to make this deal successful.
Jan 4 2015 at 6:35pm Copy Link
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G W This is one of those STAY AWAY applications. The fact the Developers have not commented on here speaks volumes about what their Customer Service must be like. I am so glad I read these comments first. Seriously STAY AWAY from this mob.
Jan 5 2015 at 12:59am Copy Link
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Maureen User The CORRECT version is now available. Just go back to your purchase email and redownlad from there. Thanks BDJ and Tenorshare!
Jan 5 2015 at 4:31am Copy Link
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Anthony Stewart Many Thanks BDJ and Tenorshare
Jan 5 2015 at 5:22am Copy Link
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Constantin Florea We have just resent all receipt emails to all purchasing customers. If you have purchased and did not receive the receipt email yet, you can either ask us to resend it to you (comment here or send an email to notifybitsdujour.com) or you can resend it yourself by logging in your BitsDuJour account and then go to the Purchases page.
BitsDuJour Admin - Jan 5 2015 at 5:39am Copy Link
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Constantin Florea Also, the vendor confirmed that your purchase of Tenorshare Windows Boot Genius comes with lifetime upgrades. This has been updated in The Fine Print tab.

The latest version (which is 3.0.0.1) is included in the receipt email. To download it, please click on the Download button inside the receipt email.
BitsDuJour Admin - Jan 5 2015 at 5:44am Copy Link
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MBe @ Constantin Florea, you did a great work. Now I'm happy, that I have participated in this great deal. I was 95% sure, that the Fine Print was not correct, so I bought a licence without an answer to my first question.
But there are two things I like to ask.
-Where can we download in the future our free lifetime upgrades?
-Is this licence for three PCs, like the licence that Tenorshare sells on their Homepage?
And please don't misunderstand my complaint, that was not against you. It was against childishly comments.
Jan 5 2015 at 10:04am Copy Link
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John Gallagher Constantin Florea, I agree with M Be, nice job! I just used the original email link and downloaded file WindowsBootGenius767.exe, and installed WBG v3.0.0.1 and burned the DVD. I am reluctant to boot into the DVD just to test it at this time, so hopefully it will work if I ever need to recover my system. Finally, if it can really save a corrupted unbootable OS - it's well worth the price paid through BDJ; hopefully I'll never have to test that theory! LOL.

I do have similar questions:

1- How do we get updates (there is no check for update option that I can find when I run the installed program)?

2 - Is it correct that all the added features such as partition management and file wiping run under the DVD boot OS only? (Since there are no menu selections beyond burn CD/DVD when running the installed program).
Jan 5 2015 at 11:50am Copy Link
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Constantin Florea @M Be and @John Gallagher - I have just forwarded your questions to the vendor. I should be able to get back to you with the answers no later than tomorrow.
BitsDuJour Admin - Jan 5 2015 at 12:02pm Copy Link
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G W Now the version info is now sorted, maybe they could extend or do another special release on BDJ so those that did not get it due to those issues can now get it.
Jan 5 2015 at 3:26pm Copy Link
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Jim DeVore Constantin thank you for taking care of the version problem.
Jan 5 2015 at 5:00pm Copy Link
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Constantin Florea @M Be - Please notice below the answers to your two questions:

Question: Where can we download in the future our free lifetime upgrades?
Vendor's Answer: There is no auto update within software, therefore customers need to contact us and we will provide the latest full version. We recommend customers pay attention to our official website, and contact us when new version is available.

Question: Is this licence for three PCs, like the licence that Tenorshare sells on their Homepage?
Vendor's Answer: Yes, the license purchased allows to install to three computers at most.
BitsDuJour Admin - Jan 6 2015 at 1:58am Copy Link
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Constantin Florea @John Gallagher - Your first question was answered in post above.

Regarding your second question about features available only on DVD: I did send the question to the vendor yesterday but so far I haven't received an answer. I have just resend it again. I will let you know by commenting here.
BitsDuJour Admin - Jan 6 2015 at 2:01am Copy Link
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Constantin Florea @John Gallagher - The vendor confirmed that the answer to your second question is Yes. Here is the question I am referring to:
Is it correct that all the added features such as partition management and file wiping run under the DVD boot OS only? (Since there are no menu selections beyond burn CD/DVD when running the installed program).
BitsDuJour Admin - Jan 6 2015 at 11:05am Copy Link
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John Gallagher Constantin Florea, thanks again. That was a very large bunch of very good customer care.
Jan 6 2015 at 11:21am Copy Link
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MBe Thank you Constantin Florea
Jan 6 2015 at 2:36pm Copy Link
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Amit Hello,

1. I would like to ask if one has Any Data Recovery Pro (tenorshare product), then can it be integrated or combined inside the usb/cd of Tenorshare Windows Boot Genius to do data recovery too of the problematic computer.

2. And secondly I wanted to ask bitsdujour users too VERY IMPORTANTLY, is there a software that can make multiboot cd/dvd images for combining iso of 4-8 different softwares. I know of yumi like utilities on pendrivelinux.com, but they all make multiboot usbs, not multiboot cd/dvds. To tell I already tried magiciso for this purpose of cd/dvds, but it didn't work ok (http://www.magiciso.com/t...bootcd.htm). Magiciso was released last version in 2010 only even to tell about.
ANY HELP will be very appreciated. Thanks.
Jul 3 2015 at 2:23am Copy Link
1
Gde Swart @Amit - What you want is SARDU ( http://www.sarducd.it ) It has been in development for a while and is at version 3.0 RC5. It supports creating multi-boot USB/DVD/CD and now supports EFI boot. I have nothing to do with the developer, but his work is good. The website is very informative on how to integrate the tools you want into the image and format you need and the forum is very active too if you need special help.
Jul 4 2015 at 12:25am Copy Link
1
Noggin The Nog Why is chkdsk not among the tools on the boot disk?
Jul 4 2015 at 2:38am Copy Link
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CodeDog The website says this supports Windows 10, but under "Platforms" above on this page it doesn't mention Windows 10.

Just wondered, is 10 fully supported?
Jul 4 2015 at 4:19am Copy Link
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Alan Feldman Also on the Tenorshare web site is Windows Fix Genius. http://www.tenorshare.com...enius.html It also fixes Windows boot issues so what are the differences between the two programs?
Jul 4 2015 at 7:25am Copy Link
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CodeDog I guess they're not monitoring the conversation...
Jul 4 2015 at 9:07am Copy Link
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Constantin Florea I've just contacted the vendor regarding the comments above.
BitsDuJour Admin - Jul 4 2015 at 9:30am Copy Link
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Bud Gallagher WARNING: I bought this program last January. The first 4 computers I tried it on saw the program fail to boot on three of the computers. The computers would freeze during the boot process. On one computer it did boot to the recovery screen. Multiple emails back & forth with tech support did not help. In the end tech support requested some additional time to fix the problem and solve the problems. It's now over six months and still have not heard anything from them. Today's offered version is the same version I bought in January.

I have also tried the product on several computers owned by other people. The product fails to work about 50% of the time.

I would recommend you pass on this product and think twice about any product that Tenorshare offers
Jul 4 2015 at 10:13am Copy Link
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CodeDog "I've just contacted the vendor regarding the comments above"

Thanks, Constantin...
Jul 4 2015 at 10:23am Copy Link
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Amit Thanks Gde Swart for your advice. All can also check www,pendrivelinux.com, for such similar utilities, though I had not used sardu before.
Jul 4 2015 at 11:39pm Copy Link
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Jeff Titamer Can't install on two different Laptops. I keep getting Error launching installer on both Windows 8.1 and Windows 7. Tried downloading two times. I'm going for a refund based on this and prior comments.
Jul 5 2015 at 12:05am Copy Link
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CodeDog I've used Spotmau Powersuite for years, but as it seems it's no longer in development I've been looking for newer (and similar) alternatives.

This product looks promising, but I have a tendency to judge potential support for a product by the author's replies to questions here at BDJ. I know emergencies can come up, but with no reply here after two days I wonder.

This would be a good deal, but I'll wait to see if the author takes time to reply to these questions. Especially after being notified by Constantin...
Jul 5 2015 at 8:39am Copy Link
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Lazar Voin This is based on "Softmau Gold Recovery 2012"; under another name disk sold by:
"Wondershare" and others (China...) . Have more problems than solutions since 2010, the first version I bought 1st!
My 2% ....
Jul 5 2015 at 10:36am Copy Link
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CodeDog Thanks, Lazar, didn't know that. I assume you meant "Spotmau". I've always had pretty good luck with Spotmau over the years, both for personal and client systems. It can't fix everything, of course, but overall it's generally performed well.

If this program is based on that technology I'm already sold, especially for today's price. Would still like to feel better about support and ongoing development, though...
Jul 5 2015 at 10:49am Copy Link
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Noggin The Nog I wonder what the support will be like.

I was able to make a boot disk, but have yet to try it out.
Jul 5 2015 at 11:02am Copy Link
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Arlene Manduca I was ready to buy this Very turned off by the fact they haven't replied. Why throw away $10+ dollars? Sad.
Jul 5 2015 at 8:34pm Copy Link
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Robert Crombie (Anyone having trouble installing, should read my PS on the end of this post)

I purchased this yesterday.
The good news is - it provides a WinPE bootable CD
(To create one yourself can be a hassle, especially in XP. So having one pre-prepared for us is a good thing)
The installer basically gives you a front end for unzipping the 'Installer,,and placing it into your 'Programs' folder. If you then click the entry in your start menu, that will run a small exe -
C:\Program Files\Windows Boot Genius\Tenorshare Windows Boot Genius.exe
That is a tiny front end for burning the ISO (which is in the same folder) to a blank CD
There are also help files stored in that same location for you.
If anyone is having trouble installing the 'Installer' (perhaps because of the excessive security in Win 7, and win 8), READ MY PS.
I have not tested many of the functions, as I would first create an image of my drive, so I can revert back if necessary.
The one thing I have noticed is - I cannot get accesn to the web, nor to my network drives, when the WinPE is running.
Rob
PS Here is a guaranteed simple way to 'Install' the download that you get, and to then create the WinPE CD -
Place your downloaded exe into say c:\Temp
Use your unzipper (say the free 7-zip), to 'extract it here'
Locate this file and run it - 'Tenorshare Windows Boot Genius.exe'
That will display a small form that will offer to create the WinPE CD for you
Jul 5 2015 at 10:41pm Copy Link
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Noggin The Nog For some reason that I have yet to learn, it appears that boot disks for fixing systems generally do not include chkdsk.exe. There is no sign of it in the screen shots for Windows Boot Genius. However, it is included in a BartPE disk, which includes the windows command line console.
Jul 6 2015 at 3:31am Copy Link
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amanda tsai @Amit,
Hi, Amit,
This is Amanda from Tenorshare support team. Per your question, it seems you haven't download Windows Boot Genius. Actually, Windows Boot Genius bundles Any Data Recovery function there. You can find it in Data Recovery option.

Any more further question, please feel free to contact us!

Thanks!
www.tenorshare.com
Tenorshare - Jul 6 2015 at 7:30pm Copy Link
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amanda tsai @Noggin The Nog
Hi, Noggin,

We will add that in our next upgrade. Please keep an eye on our official website.
http://www.tenorshare.com...enius.html

Thanks!
Tenorshare - Jul 6 2015 at 7:32pm Copy Link
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amanda tsai @ Arlene Manduca

Hello, Arlene,

We feel sorry for the late response! Per your case, could you please contact our support team? support@tenorshare.com

They will provide detailed help there.

Thanks very much for your patience and support!
Tenorshare - Jul 6 2015 at 7:35pm Copy Link
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amanda tsai @Jeff Titamer

Hello, Jeff,

Could you please send more detailed information to our support team? support@tenorshare.com

We would like to help you fix the issue soon.

Thanks!
Tenorshare - Jul 6 2015 at 7:39pm Copy Link
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Arlene Manduca Has anyone had this product work for them? Please comment. Thanks!
Jul 7 2015 at 7:58am Copy Link
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Mark Bunner Purchased this on special a few days ago based on it saying it had a registry editor in it. Today, I had need to use it to fix a profile problem. Booted to it and ran the registry editor. The "registry editor" is not a full registry editor. It will not allow you to edit keys as a full registry editor does.

So, it's useless to me. It looks almost identical to Wondershare Liveboot, which suffered the same problem.

Why on earth these companies release products that are supposed to allow you to repair windows without a full registry editor is beyond me.

If it can't fully edit registries, it should not have said so in the description.
Jul 7 2015 at 8:48pm Copy Link
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Jeff Titamer Threat Report

small-warning Viruses Threats found: 1
Here is a complete list: (for more information about a specific threat, click on the Threat Name below)

Threat Name: Trojan.Gen.2
Location: http://www.tenorshare.com...vXXXXX.exe

See below for more info.

https://safeweb.norton.co...ce=toolbar
Dec 30 2015 at 9:11pm Copy Link
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W Ma does it have UEFI support?
Jan 16 2016 at 2:09am Copy Link
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larry aronberg OK. I have the .exe file. on computer A. What do I do with it? Do I run it to produce something I transfer to CD to rescue computer B?
Jan 16 2016 at 4:06pm Copy Link
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Nico Westerdale Great News! Tenorshare has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 17 2016 at 12:11am Copy Link
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Rich OBrien Within the last few days, Windows 7 displayed the blue screen of death instead of booting up. I had a Windows Startup Repair CD and it failed to fix the problem. After trying everything I could think of for hours and hours, I had to install Windows over the top of my Windows installation. Suppose I had Tenorshare Windows Boot Genius. Which of the 40 tools would enable me to fix Windows so it would boot up? Is one of the 40 utilities an automatic bootup repair tool?
Jan 17 2016 at 12:52am Copy Link
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Greg Istered Will this SW deal with any AHCI Bios Not Installed error correction? In regtrds to a situation where a Simple Raid 1 config on a Gigabyte Mother board re-starts or does a Windows update and the Bios gets out of joint, where it was running AHCI fine before the reboot.

Hoping.... and thx in advance for any reply.

Best,
Greg
Jan 17 2016 at 6:20am Copy Link
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Joe McCormick Is this program good for only one computer?
Since you burn the repair program to a CD, is it only good for the computer the disk was made on, or can it be used on multiple computers with different versions of Windows?
I have 3 desktop computers and 2 laptops. 2 have windows 10 and the other 3 have Windows 7.
Jan 17 2016 at 8:14am Copy Link
1
Ronald Jurman "And it all starts with you creating a bootable ISO image on a CD, DVD, or USB drive!"

I'm beginning to think that its capabilities are more along the lines of a backup program (but only for boot info and drivers) with some additional diagnostics, that needs to be initially used while the system is still operational (possibly unique to only that computer).

Definitely concerned about the lack of response from the developer.
Jan 17 2016 at 9:32am Copy Link
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Dennis McKay This software hasn't been updated in over a year and doesn't support Windows 10. Just seems like they are trying to milk it for every penny they can get out of it.
Jan 17 2016 at 1:38pm Copy Link
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Peter Ekkerman How old is this particular version?
I already have v3.0.0.1 but Build 1887 from 2014-7-31

Is this a newer Build ?

Reason for asking - Above Build was 1 year before Win 10 was released,

Will support be provided for an update to Win 10 support?
Jan 17 2016 at 2:01pm Copy Link
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amanda tsai @W Ma,

Hello, This is support team from Tenorshare. It is my pleasure to help you here.
For UEFI boot info, you can refer to page link below. It shows you how to boot from CD/DVD with UEFI.
http://www.tenorshare.com...-bios.html
Tenorshare - Jan 17 2016 at 6:01pm Copy Link
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amanda tsai @larry aronberg,

Hi, Larry, You will first make a boot disk in one computer and then use that boot disk to fix the other computer.
Tenorshare - Jan 17 2016 at 6:05pm Copy Link
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amanda tsai @Joe McCormick

Hello, Joe, it can be used for 3 computers at most.Thanks!
Tenorshare - Jan 17 2016 at 6:08pm Copy Link
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amanda tsai @Peter&Dennis,

It supports Windows 10 already. And we are updating it now. The new version will come out soon.

Thanks!
Tenorshare - Jan 17 2016 at 6:10pm Copy Link
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Peter Ekkerman @ amanda tsai

Wow- a whole string of answers.
Thanks very much for your response
Makes me feel better :)

Will this new version be free for today's v3.0.0.1 ?
Jan 17 2016 at 6:25pm Copy Link
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amanda tsai @Peter,
You can get a free update if you have purchased today's version. Thanks!
Tenorshare - Jan 17 2016 at 6:30pm Copy Link
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Bud Gallagher Beware - I bought this program some time ago and it failed to boot 3 out of the first 4 computers I tried it on. Suggest you look elsewhere for a repair boot disk
Aug 18 2016 at 9:53am Copy Link
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amanda tsai @Bud Gallagher,

May i know what error information have you received? Could you send us more detailed information to support@tenorshare.com? We would like to check it and help you fix the issue soon.

Thanks!
Tenorshare - Aug 18 2016 at 8:06pm Copy Link
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Bud Gallagher Been there done that, spent over 2 months emailing back & forth with tech support and never got problem resolved. Was promised a new version when one was released but one was never sent. Finally discovered that a new release was available and requested it. It was sent and still did not work on two of the four (same computers) computers.

Computers booted until desktop cloud background appeared with live mouse but no desktop appeared.

You advertise "Boot Any Unbootable Desktop or Laptop PC" but it didn't boot all of mine.

I still say Buyers beware
Aug 18 2016 at 9:35pm Copy Link
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CodeDog I've always had good luck with this program. One thing to note is that "Boot Any Unbootable Desktop or Laptop PC" can't mean exactly that, if there are hardware or other types of issues with the system that aren't drive related the program probably wouldn't work.

The program is meant to be able to boot a system with drive/OS errors, and for what it's meant to do it works great.

I was hoping this deal meant there was a newer version available, but it's the same version I already have...
Aug 19 2016 at 4:04am Copy Link
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Stefan Hauber What about Win10?

Just read 'After you purchase Tenorshare Windows Boot Genius, it may be used for 12 months.' In my opinion it's quite seldom, that we really run into an unbootable PC. Perhaps once a year. Bad thing, if this 12 months of usage has just been gone. What happens after these 12 months?
Aug 19 2016 at 7:36am Copy Link
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Joe McCormick Is this program for 1 computer or can it be used on others that I own and use?
I have 5 computers.
Aug 19 2016 at 8:00am Copy Link
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Norwel Gordon Please answer the questions posted by Stefan Hauber and Joe McCormick. Both request information that should be included initially in the "Fine Print" and a prompt reply from Tenorshare might give credibility to this offer.
Aug 19 2016 at 10:25am Copy Link
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CthulhuSaves It *is* in the fine print:

"After you purchase Tenorshare Windows Boot Genius it may be used for 12 months and will not function after that unless you renew your subscription."

As for # of PCs, that's self-explanatory by the nature of the program, ie. there would be no effective limit in that sense, since the PC is simply used to create the boot media, which in turn can be (if all goes well) used on anything.

And to throw my opinion into the mix, yeah, a time limit shouldn't exist on something like this. It's like a car jack sitting in your trunk, it could be years before you actually need it. A major version change should be the demarcation point for repayment.
Aug 19 2016 at 11:19am Copy Link
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Norwel Gordon @ Cthulhu Saves I see nothing in the fine print answering Stefan's very important question "What about Win10?
Nor is the # of PCs self-explanatory For example, Will the EULA allow the purchaser to create AND use both a CD, DVD and USB booting device?

And most alarming: Why no replies to questions from the vendor?
Aug 19 2016 at 3:07pm Copy Link
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Joe McCormick I just checked the older comments where I asked about this 8 months ago, how many computers it can be used on. The answer I got back from Tenorshare support was 3 computers at most. I did not realize that I have already purchased this program. It was the same v3.0.0.1 back then as is offered here today.
Aug 19 2016 at 4:29pm Copy Link
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Robert Crombie If it cannot be used after 12 months, then I am not interested
Aug 19 2016 at 11:43pm Copy Link
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Joe McCormick No replies from Tenorshare doesn't give me a warm fuzzy feeling about their software offer.
Aug 20 2016 at 6:32am Copy Link
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amanda tsai @Joe McCormick,

Sorry for the later response! Because it is weekend.Hope you can understand it.
May i know what is your issue more specifically? Any more further questions about Tenorshare software, please contact support@tenorshare.com

Thanks!
Tenorshare - Aug 21 2016 at 6:32pm Copy Link
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amanda tsai @Stefan & Norwel,
Sorry for the later response! when the registration code expires, you need to subscribe our service again. You can contact our support team for that.support@tenorshare.com. If the problem is caused by our tool, we will offer free subscription and upgrade service.
Thanks!
Tenorshare - Aug 21 2016 at 6:45pm Copy Link
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amanda tsai @CodeDog, Thanks very much for your support! Please keep an eye on our official website, whenever there is any update, you can get a new version there. Thanks!
Tenorshare - Aug 21 2016 at 6:47pm Copy Link
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CthulhuSaves @Norwel Gordon

"I see nothing in the fine print answering Stefan's very important question "What about Win10?"

I didn't comment on that because no such question was posed when I replied, nor do I see it now. He must have edited his post prior to then.

"Nor is the # of PCs self-explanatory For example, Will the EULA allow the purchaser to create AND use both a CD, DVD and USB booting device?"

Again, to my mind that is indeed still self-explanatory. Short of a (rather bizarre) notation denying said options, I would think it logical to assume the answer to be yes. In truth, I can't fathom such an odd limitation existing. It does list CD and USB as options, so DVD would be a given, as well.
Aug 21 2016 at 7:25pm Copy Link
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G W Looks like a rebadged Wondershare Liveboot 2012 .. which is no longer available
Jan 27 2017 at 1:16am Copy Link
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Norwel Gordon The Fine Print says "After you purchase Tenorshare Windows Boot Genius it may be used for 12 months and will not function after that unless you renew your subscription."

What will be the cost to renew after 12 months?
Jan 27 2017 at 7:33am Copy Link
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William W. Geertsema Windows 7 Pro SP1 (Windows 6.7.7601).

I purchased the earlier offer of this program (same version 3.0.0.1) in July 2015, and burned it to CD.
The Windows PE version on the CD is Windows 7 (6.7.7600) without SP1.

The bootable CD is quite versatile, but I have not been able to run Internet Explorer from it; I assume something (registry item, settings, files?) is lacking.

I use the command prompt a lot (being an experienced and hence old-fashioned programmer), and I would have liked to have seen a shortcut to an elevated command prompt on the GUI (together with the shortcuts to System, to Explorer, and to the (not functioning?) Internet Explorer.
To get a workable (and legible) command line:
1) Double-click the Explorer icon
2) Select c:\Windows\System32
3) Select cmd.exe, right-click it, and select "Run as administrator"
4) When the command window appears, make it legible by one of the following commands (yellow on red, or white on black):
color 4E
color 1F

Despite the Internet Explorer problem, I consider the CD (or USB stick) to be useful and worth having at hand.

William W. Geertsema
w.w.geertsemaplanet.nl
Jan 27 2017 at 2:25pm Copy Link
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J S "After you purchase Tenorshare Windows Boot Genius it may be used for 12 months and will not function after that unless you renew your subscription."

And just what is the Renewal Cost(s)?

YOU REALLY SHOULD PUBLiSH the SUBSCRiPTiON RENEWAL FEES, UP FRONT (ie Before Purchase), so that the Buyer knows ALL THE Terms & Conditions BEFORE they hand over any monies.

QUESTiON: ... So what if I purchase it and have no need to use it in that 12 months after purchase period? ARE YOU REALLY SAYiNG that basically I'm just going to throw away $10.99 USD (which is a lot more in devalued Australian Dollars) every 12 months if I have no requirement that desperately needs Windows Boot Genius

SCENARiO: 1. USER goes to boot up Windows computer but only gets a repeated B.S.o.D. 52.166 weeks (367 DAYS) after buying today's deal.
2. USER thinks hang on I'll get my Windows Boot Genius cd out to get my PC up and running again.
3. USER discovers that Windows Boot Genius WiLL NOT WORK because the license expired a day ago and will have to pay a License Renewal Subscription FEE although what that Fee is is unknown
4. USER can't get their computer to boot-up/work so the USER is unable to access the internet so that they can make the License Renewal Subscription FEE PAYMENT.

SUGGESTiON: ... If you wan't to be FAiR, how about making the T&C, 12 MONTHS access to WBG from the first time that the LiCENSED USER actually uses the WBG software?????

FiNALLY: ... If you absolutely positively stick to this subscription method, is the first and subsequent RENEWAL FEEs also DiSCOUNTED BY 80% as per the initial purchase or ???

UNTiL I know the answers to my questions/scenarios etc above I'd have to say ... Don't COME THE RAW PRAWN WiTH ME.
Jan 27 2017 at 9:07pm Copy Link
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Nico Westerdale Great News! Tenorshare has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 28 2017 at 12:11am Copy Link
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William W. Geertsema Windows 7 Pro SP1 (Windows 6.7.7601)

In mu comment of January 27, 2:25pm I mentioned that I had not been able to run Internet Explorer from the boot CD produced:
Paging back through earlier comments on this software, I just found the following remark by Robert Crombie (extracted from his extensive comment dated July 5 2015 at 10:41pm):

"The one thing I have noticed is - I cannot get access to the web, nor to my network drives, when the WinPE is running."

I surely would appreciate it -- as will probably Robert Crombie and many others -- if the developer would reply to these posts and address the problem.

William W. Geertsema
w.w.geertsemaplanet.nl
Jan 28 2017 at 9:34am Copy Link
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NorkDorf Any lifetime version?
Sep 20 2017 at 12:38am Copy Link
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amanda tsai yes, there'a lifetime version of this software. You can get the lifetime version here:
https://www.tenorshare.co...enius.html
Tenorshare - Sep 20 2017 at 1:31am Copy Link
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Bud Gallagher Beware - I bought this product several years ago and it failed to boot 4 of the 5 working computers I owned at the time. After many emails back & forth the problems were never resolved. A year or so later, I found out they released a newer version which they sent me after I reminded them of the problems I had with a prior version. This newer version worked on 3 of the same 5 computers. After several more emails I gave up and trashed the software as it did not/would not "Boot Any Unbootable Desktop or Laptop PC" as advertised.
Sep 20 2017 at 10:06am Copy Link
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amanda tsai If you really had a problem with this software, you can contact our support team supporttenorshare.com for help.
Tenorshare - Sep 20 2017 at 6:54pm Copy Link
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Bud Gallagher Been there done that - support was unhelpful as stated above. They sent copies of other products that booted the computer which also didn't work. The most common response from tech support was we could not duplicate the problem.

You still advertise that the product will "Boot Any Unbootable Desktop or Laptop PC". I still have 4 of the computers that were in the original test group and use them every day. I may even still have copies of all the emails with your support team. If you think the new product now works send me a licensed copy and I'll try it again and adjust my comments based on the results of the test.

Until proven otherwise, my warning to beware of this product stands as it does not "Boot Any Unbootable Desktop or Laptop PC" in my experience of using the software.
Sep 20 2017 at 8:01pm Copy Link
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amanda tsai you can leave your email to suooprt@tenorshare, they will give you a new version of this software and you can try it again.
Tenorshare - Sep 20 2017 at 8:12pm Copy Link
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Bud Gallagher I will do that, however the email address you include in the above response suooprttenorshare I think is not a valid email address. Don't you mean supporttenorshare.com.

Is this an example of the unhelpful support I mentioned above?
Sep 20 2017 at 8:29pm Copy Link
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amanda tsai yeah, its supporttenorshare.com. I got your email from BitsDujour and will send the product link to your email.
Tenorshare - Sep 20 2017 at 8:37pm Copy Link
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Bud Gallagher Got it, it's getting late here so I will check it out in the morning
Sep 20 2017 at 8:45pm Copy Link
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geo User @ Bud Gallagher: I am curious to hear how you made out with the newer version they sent you.
Sep 20 2017 at 10:33pm Copy Link
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Luke @amanda tsai,

Platforms: Windows 8.1, 8, 7, Vista, XP (32 and 64 bit), Windows Server 2012 R2, 2008 R2, 2003 R2, 2003

Win 10 64 bits???
Sep 21 2017 at 12:17am Copy Link
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amanda tsai check the info you need from here https://www.tenorshare.co...enius.html
Tenorshare - Sep 21 2017 at 12:28am Copy Link
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mix624 It cannot be used on already crashed or unbootable PC right ?
I must install the software on the working machine before it becomes unbootable ?
Otherwise I would just like to buy and try.
Sep 21 2017 at 2:01am Copy Link
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amanda tsai You need to burn a boot disk in a working computer in order to boot up your crashed computer. Then insert the disk into the inaccessible one to make it workable.
Tenorshare - Sep 21 2017 at 2:15am Copy Link
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Terry User I'm surprised to see some of the comments above. I first purchased Boot Genius a few years ago, and have never had a problem with it. In fact, it's been very helpful on a number of occasions. You just have to understand it's purpose.

When you purchase the software, you install it on a working computer. Then you use it to create a boot disk, which you store until you need it. It is not intended to boot a computer with failed hardware, but often your hard drive will become corrupted or your operating system files will do strange things and fail to load. That is when this program shines. If your computer can technically boot up, but your operating system won't load (or does strange things), this can help.

No, I don't work for the company. I just like to support a good product. And for me, this has been a great and very helpful product...
Sep 21 2017 at 7:15am Copy Link
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Bud Gallagher Sorry for the delay in getting back, my expected free morning was overruled by my wife's doctor appointment I knew nothing about. If have read the above threads I had negative comments about Boot Genius. Last night Tenorshare gave me a link to a licensed copy of Boot Genius to retest the product. The 1st time I used the product it failed to boot 4 of my 5 computers. A year plus later they again offered Boot Genius here, again they offered me a new copy of the program, I took it and this time it failed to boot 3 of the same 5 computers.

Last night I downloaded the current version of Boot Genius and created a bootable CD. This AM I tested it on 6 different computers, 4 desktops and 2 laptops. The desktop computers were all assembled my me. The laptops were a Lenono Thinkpad and an Acer Aspire 5732Z.

The 2 laptops and one of the desktops booted into what I would call the Boot Genius desktop and appeared to function as expected as far as moving around the menu system, I did not test any of the features the program offers.

On 2 of the desktops the computers booted a screen that showed a light blue sky background with white clouds in the upper corner of the screen. An active mouse cursor was visible on the screen. After a long delay (60 plus seconds) the Boot Genius desktop displayed. The program then appeared to function as noted in the above notebook discussion.

The 4th desktop booted to the blue sky desktop, the mouse cursor did not display. The only thing displayed was the blue sky. After waiting over 5 minutes nothing changed. The Boot Genius desktop never appeared. I ended up having to turn off the computer.

The 4 desktops used today were also used in my prior tests of Boot Genius. The desktop that failed to boot today also failed in the prior tests.

One thing I noticed is that the boot process appears to be a lot faster and smoother in the current version than it was in prior versions.

In summary, the current version appears to boot much better and faster than the two prior versions I have tried so I will withdraw my beware warning. However, the "Boot Any Unbootable Desktop or Laptop PC" is still not an accurate statement. I think it should be changed to "Boot Most Any Unbootable Desktop or Laptop PC" or better still "Boot Any Unbootable Desktop or Laptop PC except one of Bud's computers"

Thank you Tenorshare for allowing me to reevaluate Boot Genius, it's a much nicer product than the one I originally tried.
Sep 21 2017 at 3:14pm Copy Link
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amanda tsai Glad to see the software helped you.
Tenorshare - Sep 21 2017 at 5:34pm Copy Link
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Jim Green Good evening Amanda Tsai. I purchase the lifetime version here at BitsDuJour few months ago. Where can I go to download the latest version?
Sep 21 2017 at 7:09pm Copy Link
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Jim Upton I have 2 questions about this product.
1> Does it work with Windows 10?
2> Assuming it does work with Win 10 - after you install it on one computer,
can it then be used to repair another computer?.
Apr 24 at 7:12am Copy Link
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NorkDorf Would of bought if it was a lifetime license.....
Apr 26 at 9:38am Copy Link
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Christy Leonard so if you make a repair usb it wil not work after 12 months dose it work on win 10
Apr 26 at 12:37pm Copy Link
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amanda tsai This program works well on Windows 10
Tenorshare - Apr 26 at 6:42pm Copy Link
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Doug Atkinson I would be tempted to buy this but a 12 month "subscription" license is too limiting. This is the type of tool you don't need very often, but when you do you'll be happy to have it - until you find out your subscription expired and you have to buy it all over again. Laptops usually last several years before needing a tool like this, but it does happen (my son had a non-booting laptop issue just this past year). I understand if I don't get updates after a year, but to have a tool like this stop working after a year is not a good license model unless you're a technician who uses a tool like this every week.
Apr 27 at 6:37am Copy Link
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styrobrain @Tenorshare, I agree with what Doug Atkinson and NorkDorf wrote here half a year ago: the lifetime license would be quite attractive. Any plans for another offer on that one?
Nov 9 at 12:54am Copy Link
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Joe User I have a corrupt boot record problem in a windows 10 machine. Will this software fix that problem?
Nov 9 at 3:34am Copy Link
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MrZebulon "After you purchase Tenorshare Windows Boot Genius, it may be used for 12 months."
A deal breaker for me!

Kind regards
Nov 9 at 4:26am Copy Link
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Nico Westerdale Great News! Tenorshare has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Saturday at 12:11am Copy Link
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Joe User Can you answer the question about the corrut boot record problem?
Saturday at 5:43am Copy Link
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Allan User Sorry, but I agree with - "After you purchase Tenorshare Windows Boot Genius, it may be used for 12 months."

A deal breaker for me too.
Saturday at 6:28am Copy Link
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