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Virus Scan for StepShot

The Easiest Way to Document Procedures

StepShot is an intuitive and powerful utility that lets you create detailed step-by-step procedure guides and manuals quickly and easily.

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Bkav (v 1.3.0.8876) Clean 4/15/2017
MicroWorld-eScan (v 12.0.250.0) Clean 4/16/2017
nProtect (v 2017-04-15.02) Clean 4/15/2017
CMC (v 1.1.0.977) Clean 4/15/2017
CAT-QuickHeal (v 14.00) Clean 4/15/2017
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Malwarebytes (v 2.1.1.1115) Clean 4/15/2017
VIPRE (v 57398) Clean 4/16/2017
SUPERAntiSpyware (v 5.6.0.1032) Clean 4/15/2017
TheHacker (v 6.8.0.5.1429) Clean 4/12/2017
K7GW (v 10.9.23033) Clean 4/15/2017
K7AntiVirus (v 10.9.23033) Clean 4/15/2017
Baidu (v 1.0.0.2) Clean 4/14/2017
Cyren (v 5.4.30.7) Clean 4/15/2017
Symantec (v 1.2.1.0) Clean 4/15/2017
ESET-NOD32 (v 15261) Clean 4/15/2017
TrendMicro-HouseCall (v 9.900.0.1004) Clean 4/15/2017
Avast (v 8.0.1489.320) Clean 4/15/2017
ClamAV (v 0.99.2.0) Clean 4/15/2017
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BitDefender (v 7.2) Clean 4/15/2017
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Comodo (v 26920) Clean 4/15/2017
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Zillya (v 2.0.0.3256) Clean 4/14/2017
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Emsisoft (v 4.0.0.834) Clean 4/15/2017
F-Prot (v 4.7.1.166) Clean 4/16/2017
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AVware (v 1.5.0.42) Clean 4/10/2017
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Rising (v 28.0.0.1) Clean 4/15/2017
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What are people saying about StepShot

MK This looked promising. I write manuals based on walk-throughs of 3D CAD models. This could help plan procedures whilst capturing step-by-step screenshots from the model. Or so I thought.
"Press start trial button to start using the application!" it begins. But the "Start trial" button does nothing. You need to click one of the other buttons shown and then okay after this to get to a screen asking you to select another button to start.
Then when I try to capture anything, it crashes with "StepShot.UI has stopped working". I use Windows 7, fully updated.
Anyway, a promising idea - so I'm off to see if some other developer does something similar.
Nov 20 2010 at 7:23pm Copy Link
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Oleksandr Reminnyi Dear M K.
We are glad to see that you like the application idea. This is the main reason why we decided to start its development.
As for this screen:
"Press start trial button to start using the application!"
It is the limitation in the demo version. This is a little bit annoying, but it wont be shown after license is bought.

Our application is sertified to work with Windows 7. So this message is also disturbing us very much:
"Then when I try to capture anything, it crashes with "StepShot.UI has stopped working". I use Windows 7, fully updated."
We would like to know if this is a problem that occurs every time you start? Please, try reinstalling the app.
We will be waiting for your response.
In case of any problems with your desktop, you'll receive a direct manager, who will contact you and get to know what is the problem.
This is the first year the StepShot is on the market. So you are geting the lifetime updates in case of any problems inside this version.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 20 2010 at 9:50pm Copy Link
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MK Okay - I originally tried it on a netbook (Windows 7 32 bit) and it fell over.
But I've re-tried it on my desktop (Windows 7 64 bit) and it all works fine, and I like it very much.
Three questions:
1. The Alt+PrntScrn is used to capture the active window. If the active window has a drop-down menu you also want to capture, hitting the Alt key will cause the menu to disappear. Is there a way around this?
2. Is there a way of re-ordering the History Line? If I have 3 entries on the History Line called A,B,C, can I re-arrange them to be B,A,C or whatever?
3. Is there a way of copying an entry on the History Line and pasting it as a new entry elsewhere on the History Line?
Nov 20 2010 at 11:05pm Copy Link
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Oleksandr Reminnyi Dear M K.
We are glad that you like it.
There are several possibilities to capture dropdown.
1. Use PrtScrn hotkey and then select the region with the dropdown.
2. Switch to Active Window Capture mode (or full screen capture mode) and then do the needed procedure. This will capture your every mouse click. You should hold Ctrl btn during recording in order not to to capture concreate screen.
Items reordering and duplication are now in the development stage, as the where requested by a few other customers, but not available in latest version. As we said, if you buy the product we will provide you with updates, that will include needed functions.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 20 2010 at 11:19pm Copy Link
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Stephane M Hello,

Could you clarify the policy?
It says "Product purchase allows use for 1 month.", I guess it is a typo.
And it also says no discounts to future versions, is that correct?

Thank you.
Nov 22 2010 at 4:44pm Copy Link
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Oleksandr Reminnyi Dear Stephane M.
If you buy our software during first year distribution
1. You'll get all the lifetime updates for this application. So you don't need discount for future versions.
2. 1 month is the trial period for the application.
Please, tell me where did you find this: "Product purchase allows use for 1 month."?

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 22 2010 at 6:40pm Copy Link
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Stephane M Thank you Oleksandr!

The "Product purchase allows use for 1 month." statement is on this board on the top right under the "I want this" and "Download" buttons where you can see details about the product like platforms, policy, links, ...

I think it would have been good to mention the terms of the lifetime license in this policy. The policy as described on this board does not seem to reflect the current policy for your software or it is not clear.

Thanks.
Nov 23 2010 at 12:10am Copy Link
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Oleksandr Reminnyi Dear Stephane M.
Thank you.
It must be some misunderstanding. I'll provide the bitsdujour team with update.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 23 2010 at 12:25am Copy Link
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S B This looks like a very nice application.

I like the direct simple way that StepShot captures, edits, and prepares/publishes a "user story" as actually implemented. This is what great documentation--and especially "quick start" documents--are built upon.

For software under development, StepShot will also capture user's mistakes and false starts in a much more compact way than, say, Camtasia Studio's screen recording (though Camtasia is a wonderful product).

May I suggest adding the ability to capture and display a timestamp (and time differences, too) with each captured image to be used in evaluating the speed and pace of the user's experience. (a periodic screen capture would help, too)

There is a good video on the site: stepshot.net/help.

I'm just a little concerned about the app's stability, but I hope that with more users and the professionalism of its developers the reported problems will disappear.

-- -- --
The stated BDJ Policy *really* needs correcting. As written, it sounds problematic for me. As stated on the StepShot site, stepshot.net/buy, the license is good:

"Personal license. In practice it essentially means that you ("you" as in the individual end-user of the software, but not as an entity) can use StepShot after buying the key, and applying it on one or more of the computers you use at home, school and/or work.
Please note that the Personal License only applies to you as an individual."

Also, thank you Mr Oleksandr Reminnyi for your responsiveness and candor--it's a mark of professionalism.

I'm looking forward to purchasing at least one license.
Nov 24 2010 at 1:43pm Copy Link
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Edwin Yip Hi, I downloaded the trial by clicking on the download button on the upper right corner, but my eset smart security reports "Win32/Kryptik.HGA" trojan.
Nov 24 2010 at 5:16pm Copy Link
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Oleksandr Reminnyi Dear S B
Thank you for your nice words!
As for the licensing, there are some restrictions in the bitsdojour framework. As I said earlier, if you buy the product on its first promotion year (till the end of 2010), you'll the get lifetime updates. This is true for this app version (that can be called Standart, because Professional version is also planned. But any way, even on update to Professional we will be able to afford pretty discounts for our customers).
As for suggestions - yes, we are trying to make the same as requested by our customers.
http://stepshot.net/roadmap/ - here is the info about future features. Add new or vote for some other!

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 24 2010 at 6:13pm Copy Link
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Oleksandr Reminnyi Dear Edwin Yip
Thank you for your update.
Yes, this issue is known at the second but I quarantee that there are no any viruses inside. The question is how msi installer package is placed inside exe package. This issue is not reported by most other antiviruses.
We can handle this problem two ways:
1. Disable ESET during installation (not really user friendly)
2. Download msi package from our site directly http://www.stepshot.net/d...epShot.msi
The msi is the same installer. But most distributing sites prefer exe installers, so that is why we had to pack our msi into exe.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 24 2010 at 6:20pm Copy Link
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s b I'm nor sure that I'm happy with/trust your processing company, "PayPro Global" in Ukraine.

I just purchased a license. The processing company, PayPro Global, has a weak SSL (my utility says it is "not secure" and "should not be used to exchange sensitive information") (they do have a current Thawte certificate, but their server does not support secure TLS renegotiation). Further, I couldn't find their privacy policy, and how they will be using and protecting personal information.

They apparently had a problem with my phone number, so someone called me at nearly 10PM my time so they could approve the order. (they'd already sent me two emails)

The brusque woman who called ("I need to know if you placed an order!") was very reluctant to identify herself and her company, and would not identify her city (only "Ukraine").

I hope they are giving you a great rate, though things my not be different where you are, may I suggest that for at least North American sales you use a better company which is also more familiar with our culture.
Nov 27 2010 at 5:23pm Copy Link
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Oleksandr Reminnyi Dear S B
This is really strange.
As I know PayPro Global is based in Canada, and we had no problems with selling through this distributor before. I think this was miss understanding related to our company (as Ukrainian location) and their location.
Thank you for your info. The way they processed your order this time is unacceptable. We'll consider new distributor as soon as possible.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 27 2010 at 6:23pm Copy Link
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Oleksandr Reminnyi Dear S B
Here is some info about your personal information protection (I received this info from their support). You should not worry about your personal data.
Policy: https://www.payproglobal....Policy.pdf

PayPro is compliant with PCI Security Standard and audited daily for required security.
PayPro is PCI DSS Certified (Payment Card Industry Data Security Standard). PCI DSS is the most important security standard for the card payment industry. All transactions are made using a SSL connection (128 bytes) provided by Thawte (Thawte SSL Certificate). The data sent from your browser to PayPro servers is always encrypted. PayPro servers are certified McAfee Secure and scanned daily by ScanAlert for known vulnerabilities.
PayPro never stores your customer's credit card information, nor shares it with any third parties.
PayPro system is highly protected against brute force password attacks as it accepts only private key connections.
Shot Solutions - Nov 27 2010 at 6:36pm Copy Link
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DrTeeth Why do people put so much store in privacy policies? It is like listening to a politician...they could be lying and you cannot prove otherwise...until it's too late. Do you think a criminal site would he honest?
Nov 27 2010 at 10:27pm Copy Link
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Oleksandr Reminnyi Dear Guy Simmons
It's the question of principle. The company that is woried about its authority will always follow its policies, because it's the way how they gain new customers. We would not sell our product through PayPro if we would not be sure in their responsibility.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 27 2010 at 11:15pm Copy Link
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DrTeeth @ Oleksandr

I was not criticising you and I am sorry it came out that way. I do not read privacy policies as they are useless. A criminal company would have a very good policy I'm sure. I make my own enquiries.

Going OT so I cannot post more on this topic here.
Nov 28 2010 at 1:04am Copy Link
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Carlos Oliveros I bought a license.

Thanks

Regards
Nov 28 2010 at 1:27am Copy Link
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Oleksandr Reminnyi Dear Carlos Oliveros
Thank you for your choise.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 28 2010 at 1:32am Copy Link
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Roger Thomasson Folks, Paypro Global is a very legitimate payment processing company that we've worked with personally.
BitsDuJour Admin - Nov 28 2010 at 2:09am Copy Link
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Roger Thomasson @ Guy

I wouldn't say that a privacy policy is useless by any means. After all, it's a legally binding acknowledgement of corporate liability that leaves the door wide open for lawsuits if that trust is in fact breached :-)
BitsDuJour Admin - Nov 28 2010 at 2:15am Copy Link
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DrTeeth @ Roger

a) Only if a company is legit - it could be a front for criminal activity
b) What chance does an individual have of suing a foreign company in a company's jurisdiction? I'd have enough trouble suing a UK company (that's where I live). It would be impossible/impractical to do that for a foreign entity.
Nov 28 2010 at 2:23am Copy Link
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Roger Thomasson @ Guy

All very valid points which I would never dispute :-)

My point is simply that for a legitimate company wishing to do legitimate business, the privacy policy carries very real legal weight.

For my part (as a consumer), I'd rather have them in place than not!

-r
BitsDuJour Admin - Nov 28 2010 at 2:35am Copy Link
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Patrick J. Just to be sure, by ordering the today BDJ offer we get *all* upcoming versions (1.x, 2.x, ...) for free?
Nov 28 2010 at 4:59am Copy Link
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Oleksandr Reminnyi Dear Patrick J.
Answer to your question is yes:
As I said earlier, if you buy the product on its first promotion year (till the end of 2010), you'll get the lifetime updates. This is true for this app version (that can be called Standart, because Professional version is also planned. But any way, even on update to Professional we will be able to afford pretty discounts for our customers).

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 28 2010 at 5:36am Copy Link
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_*_ Hello,
I am likely one of the few people that is not quite understanding how to use the software, but is it a must to use screen captures to use this software?

Also, I use Snagit to take screen captures and the editing software built into it to modify images.

Could I use captures from sources such as Snagit?

I like the idea of making help documents for people I know on how to use a program, but I am just not sure how to start in your software.

Thanks for any help you can offer.
Nov 28 2010 at 7:38am Copy Link
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Oleksandr Reminnyi Dear M B
Sorry, but at the second we do not support integration with outer applications. The idea was to build in all the functions together in order to create the simple manual(So you capture-edit-add text -export to Word). Watch quick start video here: http://stepshot.net/help/
Otherwise, if you want to paste the screens from outer application maybe you should consider only Snagit + Word (adding annotations in the word directly).
Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Nov 28 2010 at 7:48am Copy Link
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Jaap Aap I don't quite understand your product policies. Can this really only be used for 12 months? Statements like "Product purchase allows use for 12 months" and "Support for 24 months" don't make much sense together.
Apr 25 2011 at 10:08pm Copy Link
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Oleksandr Reminnyi Hello dear Bitsdujour visitors.
I'm very glad to promote StepShot here again.
Please, ask your questions if something is unclear.

Dear Jaap Aap,
I agree for sure that this does not make sense and I'll clarify that as following:
1. This promotion was supposed to sell the product with 12 months license/support. Because of this misunderstanding I'll extend the time period to 18 months.
2. Free minor and major upgrades.
I'll contact Bitsdujour for updating this information.

Don't worry, we will think about suitable plan for you when you will need to extend the license.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Apr 26 2011 at 8:09am Copy Link
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Oleksandr Reminnyi Dear Bitsdujour visitors!

I'm happy to say that StepShot 1.0.3.43 is now available with Download link on this page.
It includes some improvements and also Quick Start Wizard, that will help to understand the application functionality for new users.

Follow us on Twitter @ShotSolutions to get news about updates and promotions!

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Apr 27 2011 at 2:31pm Copy Link
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Oleksandr Reminnyi Dear Bitsdujour visitors!

Due to a number of requests related to limiting the StepShot license usage, the license policy has been changed for this promotion (both for Site and Personal license).

- Indefinite use for current version;
- Free upgrade to next major version and following minor versions;
- Discount for next updates - 30%.

We are glad that you are interested in our product!

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Apr 28 2011 at 2:56am Copy Link
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Charlie N The product looks nice and easy. My question is can you export or auto attach to an email as a PDF file?

This would get around different word processors, platforms, and expedite disctribution for me.
Apr 29 2011 at 2:41am Copy Link
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Oleksandr Reminnyi Dear Charlie N.

Not yet unfortunately. We definitely have plans for this but I cannot give you the exact dates.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Apr 29 2011 at 5:27am Copy Link
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Charlie N OK, thanks. I can work around it with the Word export by opening it and doibng a Save As a PDF. A few extra steps but good to know it's under consderation.
Apr 29 2011 at 5:42am Copy Link
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Oleksandr Reminnyi Dear Charlie N.

The bits license is more correct.
The license you've received is really lifetime.
The thing is we could quickly change the terms, but couldn't do that with licensing framework.
Sorry about that.
The information about each customer is stored in the DB, so be sure next licensing info will be followed:

- Indefinite use for current version;
- Free upgrade to next major version and following minor versions;
- Discount for next updates - 30%.

Best regards,
Oleksandr Reminnyi
StepShot Team
Shot Solutions - Apr 29 2011 at 10:21am Copy Link
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Charlie N Thanks for that clarification. I think it's a good product!
Apr 29 2011 at 10:57am Copy Link
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Tazzie When is the next version coming out? This seems cool and I am tempted to download and try, but I am a bit turned off by the large discount followed by no discounts on upgrades.
Sep 4 2011 at 1:19am Copy Link
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Oleksandr Reminnyi Hello, Tazzie!
Next release - not sooner than after New year.
Large discount is to increase the customers database, there is no idea to take your money for updates.
All the minor updates and fixes are free.
Upgrades store will be for sure available. So, if you will already have license - I assure you will have discount. There will be discount about 30%, but as far as it's far from now (the latest release 2.0 occurred only 4 days ago), I wasn't ready to add info about future update policies.
And also, I'm stable with StepShot on BDJ, so be sure you'll be able to get next version discount back here!
And also pay attention, that this license is lifetime. So, you'll be able to use StepShot 2.x for life!
At the second it's the best quick guide software proposal on the market with such a huge discount!
Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 4 2011 at 1:50am Copy Link
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Genie au Travail Very interesting software !
Sep 4 2011 at 7:41am Copy Link
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Oleksandr Reminnyi Thanks, Genie!
My main goal was to make it comfortable for my own use. I achieved that. Hope you will like this application either.
Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 4 2011 at 9:49am Copy Link
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Tazzie @ Oleksandr ... thanks for your response! I am thinking that there may be more use for me in your program than I realize. Thanks to your generous discount, I will try this to see if it is something I can use ... I am always teaching or showing someone how to do something on the computer!
Sep 4 2011 at 11:19pm Copy Link
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Oleksandr Reminnyi Tazzie, in this case this application is definitely for you.
For me there are two main aspects:
1. It is my default screen capturing program, as I can edit and share images to online (before that I used to capture and edit images, and drop it to recepients via Skype). Now it's all-in-one.
2. And then, process recording. For each person who writes guides with screenshots - that's a must have piece of software. And if somebody writes guides without screenshots - she should update to StepShot and write those guides with screenshots via StepShot now :).
Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 4 2011 at 11:38pm Copy Link
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bvssunnydale Hi, I was just wondering how the license works. I have a home, work, and laptop cpu. Is the license for a single install or for a single user? or something else. Thanks.
Sep 5 2011 at 3:38am Copy Link
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Oleksandr Reminnyi Dear Wm Shore!
As you could see in policy - activate on any laptop/PC/virtual machine that you use. It belongs to person, not to the CPU.
http://stepshot.net/buy - here are details that are related to license usage.

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 3:43am Copy Link
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David Vaughan Looks good. Do you have any finished samples that I could download to see how the final results will look? PDF or HTML or ?

Thanks, ~Dave
Sep 5 2011 at 4:03am Copy Link
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MK I just bought it.
The license registration process requires online (or email) activation.
The email with the license key implies only one activation is allowed.
How many times can we activate StepShot if "...It belongs to person, not to the CPU"?
Sep 5 2011 at 4:19am Copy Link
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Oleksandr Reminnyi Hi, Dave!
Reasonable question.
Here is what I have created for you in 2 minutes (uploaded to dropbox directly from inside the App): http://dl.dropbox.com/u/3..._29_58.pdf
Also you can see the styles that can be applied for the document in the screenshots section of this BDJ page.
Shot Solutions - Sep 5 2011 at 4:33am Copy Link
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Oleksandr Reminnyi Dear MK!
Thank you for your choice!
The activation times starts from 10 and can be prolonged on your request!
Don't pay attention to that number in your email. It's a template that I unfortunately cannot access.
Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 4:38am Copy Link
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bob roos This is one slick program. I really like the magnifier usage. That is a great idea for making smaller shots of sections of large without having to crop all the time. I had never used the magnifier before. It took some getting used to so it would undock and resize. It doesn't use the usual cursor indication (on Win 7 anyway) of the split arrow for resizing.

I do a lot of testing and StepShot would prove very useful for documenting steps leading to a problem. It could even be running in the background IN CASE there was a problem. Is there a limit to the number of captures?
Sep 5 2011 at 6:56am Copy Link
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MK If I'm recording the screen, how do I minimize the "Recording - Stop" button so that it doesn't show up on the screen shots?

It's a bit ironic that there is no manual or help file for using StepShot ;-)
Sep 5 2011 at 6:58am Copy Link
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No Name If I already have ScreenSteps (http://www.bluemangolearn...reensteps/) what advantages does this software have over that?
Sep 5 2011 at 7:18am Copy Link
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bob roos I am having trouble with the magnifier usage. I thought it captured only the magnifier window on each click, but i can't get it to do that any more. I cleared the history so I can't go back and look.

It seems like we need 3 options (Capture Active, Capture Screen and Capture Magnifier) for session recording. Re-reading the text around the start magnifier, maybe I am mis-understanding?
Sep 5 2011 at 7:22am Copy Link
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Oleksandr Reminnyi @MK - ya, that's true.
Am... I thought video on site is enough :) (FAQ section on www.stepshot.net). Based on my own experience, i never used the help for such applications. At the second there is no possibility to hide the recording stop button except to drag it away from desktop. I'll now write your request down and will add it in next minor update!

@bob roos
Yeah, as far as I'm a software developer, I understand the advance of capturing the screenshots for testing. That is why you have option on the Misc tab - that allows you to limit the number of taken screenshots. So for example, you need to save the last 40 steps. You set this setting, and - 41 screenshot will always delete 1'st one, and you will only have the latest 40 steps in history.
There is no visible limit for taking screenshots. If you have strong PC you are able to take a few thousands of them without significant performance hit. But for me I'd prefer limiting.

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 7:23am Copy Link
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bob roos @mk in Win 7 the stop button doesn't show at all. It is hidden in the system tray on my system. -- Good point about the help. Maybe the author could get a hold of a copy of StepShot and make a tutorial? ;)
Sep 5 2011 at 7:23am Copy Link
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MK @bob roos
I'm using Win 7 x64.
And in all my screenshots in my registered StepShot is a "Recording... Stop... " big red button with a white hand on it.
Sep 5 2011 at 7:34am Copy Link
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Oleksandr Reminnyi @wraith 808
I'm not very familiar with ScreenSteps. What I can guess is that ScreenSteps more for lessons creation, and mine offers such features as software testing (described in previous post), separate screenshots processing (so you can work with it as with screenshots tracking/ editing/ sharing software).

Also there is some difference in pricing. They are my competitors, and due to that fact I respect them. I developed my app without a glimpse on their product, so you should better compare by yourself.

@bob roos
Magnifier is a standard Win application. It's good in case we are capturing full screen or active window and the magnifier is above that window. So the main advantage - it can highlight some points, but is not used as a separate mode.
There is no such mode yet as capture magnifier. Please, if you want to see that developed - add your suggestion to the Suggestions forum on www.StepShot.net.

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 7:37am Copy Link
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Oleksandr Reminnyi @bob roos & MK
You have win 7 but different desktop themes. when aero is enabled, you can see the Stop button on the taken screens, and if disabled - no stop button will appear.
The same is with Magnifier window - it is visible in output only if Aero enabled - this remark can be seen in Magnifier hint.

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 7:40am Copy Link
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bob roos "it can highlight some points, but is not used as a separate mode.
There is no such mode yet as capture magnifier. Please, if you want to see that developed - add your suggestion to the Suggestions forum on www.StepShot.net."

Done. Now everybody should go there and vote for it! :)
Sep 5 2011 at 7:51am Copy Link
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Jeff Easlick Just purchased the program but couldn't find a user manual. Do you have that or some basic tutorials on your website?
Sep 5 2011 at 7:55am Copy Link
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Oleksandr Reminnyi Dear Jeff Easlick!
Q&A section on my website - quick start tutorial. Also tutorial on the main application page. I assure you - I'll record more!
But just didn't have enough time yet - release happened just a few days ago.

@bob roos
Thanks :) Also I suggest you to try crop feature in the image post-processing. So when you click on something on recorded user interface, you are getting not the full screen/window screenshot, but, for example, 300x200 region around cursor. Very handy if you don't need the full screens in output!

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 8:02am Copy Link
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bob roos Will check out crop. I assume I have to crop each image? I looked at the magnifier mode as an "automatic crop" that I could actually set up before I clicked.

Just paid for my copy and recommended it to 3 friends who also do computer instruction.
Sep 5 2011 at 8:12am Copy Link
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Oleksandr Reminnyi @bob roos
Thanks for referring!

The crop option is automatic - each screenshot is cropped after is taken. So you cannot crop one and omit another during one recording session. I hope I answered your question.

Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 8:17am Copy Link
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Jean Sibe Purchased :) Can I somehow remove the "Powered by StepShot" from PDF files? Thanks
Sep 5 2011 at 8:55am Copy Link
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Oleksandr Reminnyi Dear Jean!
Thank you for your choice!
Yeah, it can be removed if you will use some tool like Adobe Acrobat.
It won't violate the license, but I'd prefer if that notice would stay there.
It's the only link to original app in registered version, and I'd say it's not significant.
Regards,
Oleksandr Reminnyi
Shot Solutions - Sep 5 2011 at 9:00am Copy Link
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Jean Sibe Hello Oleksandr, I would be happy to see this an option for registered users.

If not, then setting where I could choose where to put watermark, in the end or beginning of the document.

It's really not an issue, most likely my personal principle how I feel about the software what I have purchased :) I don't like if my AntiVirus software is putting own signature in the end.

Or wouldn't like if every e-mail I wrote, would say "Sent from Outlook 2010" or every document I create, "Created using Word 2010", I think you get the idea :)
Sep 5 2011 at 10:24am Copy Link
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bob roos I don't particularly like the automatic crop because the important areas are not always around the cursor in the same way. Also, how do I know that the size I set up in advance will be OK? And centered around the cursor is not always what I want.

I can crop each image in an external editor, but that is turning out to be a bit of a task for 100 images. How about adding a crop tool to the Edit History Item tool bag? Or did I miss it? The selection lines won't stay on the screen so I don't know what I can do with that (ie copy and paste).
Sep 5 2011 at 10:25am Copy Link
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Oleksandr Reminnyi @bob
There is possibility to get region screenshot. Just hit PrtScr and you are able to select the region on whole your desktop!
It's a standalone capturing, when you are not recording the session.
?ropis yet not there. I'm willing to add it. Unfortunately yet it's not a trivial task.

Regards!
Shot Solutions - Sep 5 2011 at 10:48am Copy Link
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bob roos Screen capture on mouse down vs mouse up.

It appears that SS captures on mouse down. I tried to capture after a scroll to the bottom and I got the start of the scroll where I clicked to grab the slider, but I didn't get the shot at the end (the one I really wanted) when the scroll was complete. I would have to click again to grab that. Now that I know that I will (hopefully always remember to do that).

Might I suggest an option that says if mouse down is not followed by mouse up in .xxx seconds then capture again on mouse up? That will also help illustrate drag and drop and select an area.
Sep 5 2011 at 10:48am Copy Link
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Oleksandr Reminnyi @bob
yeah, please, post your suggestions directly to users forum, it would be easier to track them!
Thanks for your participation!
Shot Solutions - Sep 5 2011 at 10:50am Copy Link
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bob roos BTW, when you implement these ideas, I would be happy to test them for you. I have a really cool tool called StepShot that will enable me to document effects very nicely. :)
Sep 5 2011 at 10:50am Copy Link
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Oleksandr Reminnyi @Jean, I get the point and I'll consider that.

Regards!
Shot Solutions - Sep 5 2011 at 10:51am Copy Link
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Oleksandr Reminnyi @bob
Thanks for your recognition :)!

Regards!
Shot Solutions - Sep 5 2011 at 10:52am Copy Link
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bob roos "yeah, please, post your suggestions directly to users forum, it would be easier to track them!"

Done --

Everyone, please remember to vote early and vote often.......
Sep 5 2011 at 11:21am Copy Link
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Oleksandr Reminnyi @bob
No worries. Let's leave this thread for now as it's little bit out of scope. If you have any ideas/updates - contact me directly on contact@stepshot.net or via suggestions forum.

Regards!
Shot Solutions - Sep 5 2011 at 11:37am Copy Link
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Roger Thomasson @ bob roos

"I have a really cool tool called StepShot..."

Laughed out loud at this one :-)

-r
BitsDuJour Admin - Sep 5 2011 at 1:18pm Copy Link
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Charlotte Sinclaire I'm confused -- I don't know what to do with the magnifier or how to use it. But my BIGGER concerns are as folows:

1) The screenshots I'm taking are indistinct (I'm trying to capture some InDesign functions for tutorials in my office; this would be SUCH a big help if it works).

The results exports better to PDF than to RTF (which I then view in Word; I assume you cannot export directly to Word, but only via RTF...?), but I'd prefer RTF over PDF, so that I can control page breaks, add additional notation, etc.

But I can't use the results as they are showing up now because they are such low resolution. I thought you were supposed to be able to set your resolution for captures, but I cannot find any place to do that.

2) I set the # of window captures to 200, just to be on the safe side, while I did my test (not knowing how many clicks I'd need), but sometimes the captures stop at 6, sometimes at 16, sometimes at 10 -- I have no idea why. I've never gotten a complete capture of a complete procedure yet.

Are the above #1 and #2 problems just limits of trying out? The downloaded trial is the Express version. Are there other functions that get unlocked in the full version? Is that what is being sold here in Bits du Jour today? Hope you answer these questions rapidly, as I don't want to miss the op to buy if your answers are encouraging! Thanks much!
Sep 5 2011 at 1:30pm Copy Link
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Oleksandr Reminnyi 1. The screens you are taking do have really good resolution in PDF, HTML, MHT, IMG, but low in RTF. That's the limitation that I unfortunately cannot influence. I can suggest you to export to html and then - copy paste to word for editing. The main exporting format is PDF. Mostly to fight this low resolution problem I added the Magnifier feature.

2. That's really strange. I'd suggest you to enable sound notification on screenshot Settings-Misc- Play sound on screenshot. After that you'll be sure when screen is taken. I think there is some feature miss-usage.

Please, keep me updated with those questions via contactstepshot.net.
Shot Solutions - Sep 5 2011 at 1:51pm Copy Link
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Glen Hilton Oleksandr, unfortunately I've had issues with the StepShot quick access toolbar. StepShot could be quite useful though without a decent Help file its seems a bit hit and miss, trial and error at the moment. In a short test period I was trying to work out if StepShot can save individual tool profiles rather than defaulting to the standard profiles (colours,fill shadows, sizes etc). After adding a few profiles to the quick access toolbar StepShot is crashing in XP3. I think some of these functions need to be explained in a little more detail to avoid possible app error issues. The idea of a user defined tool is great though how is it created and saved so it can be used on the QAT without crashing the app.?.
Sep 5 2011 at 5:20pm Copy Link
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Oleksandr Reminnyi Yeah, Glen, good catch on searching-finding quick access toolbar! I'd say that it's not recommended way to use tools in current version.

I fully understand your concern, and will clear the issues related to that bar in one of the minor updates, along with providing more details in Video or PDF tutorial.

Regards.
Shot Solutions - Sep 5 2011 at 6:02pm Copy Link
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K X I've used the trial version for a bit. I like it. A post from Novermber says something about a Professional version. Is that still planned?

As the only user, am I allowed to install this on my home computer and my work computer with one license?

Please write a help file or tutorial explaining all the features.

Is there a way to create our own cover template? If not, can you add that as a feature?

I created a small document using StepShot demo. Now that I wanted to create a another, different file, I'm confused about how to close the one I was working on and start a new one. I see options for open and save, but not to close what I was working on.

Do I have to clear the history list to start over? I think that's probably what's necessary; it's just not that intuitive.

A help file is very much needed.

Thanks.
Sep 5 2011 at 6:03pm Copy Link
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Oleksandr Reminnyi @K X
--I've used the trial version for a bit. I like it. A post from Novermber says something about a Professional version. Is that still planned?
At the second - no, as far as all the best I'm putting into this one

--As the only user, am I allowed to install this on my home computer and my work computer with one license?
Yes.

--Please write a help file or tutorial explaining all the features.
Agreed. Will add it.

--Is there a way to create our own cover template? If not, can you add that as a feature?
Please, vote for this feature on StepShot suggestions forum. I'm not quite sure yet. Maybe more styles, but not style designer.

-- New session:
Save old session under new name if you need old and new session to be saved under different file names. with the new one, clear it and start adding new screens.

--Help file
Agreed #2
Shot Solutions - Sep 5 2011 at 6:09pm Copy Link
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K X I tried the magnifier button and saw that it launches the Windows magnifier, then I remembered that I don't like the Windows magnifier all that much. (But I never knew you could undock and resize it)

So I launched the magnifier I *do* use, Magnifying Glass Pro (from a previous Bits sale). And it works as bob roos mentioned above: it's a way to crop while you're screen capturing, because what's captured is what was within the borders of the magnifying glass.
Sep 5 2011 at 6:42pm Copy Link
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Jerry S Very slick and should be very helpful. When installing, Norton 360 blocked it saying it had no "reputation". Had to disable Norton for a successful download. Here is the link for getting it whitelisted with Symantec: https://submit.symantec.com/whitelist/. Thanks for making this available on BitsDuJour.
Sep 5 2011 at 10:52pm Copy Link
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Oleksandr Reminnyi Jerry, thanks for your notice!

OMG, so many nice comments!
Thanks for all of them!

Regards!
Shot Solutions - Sep 6 2011 at 12:27am Copy Link
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bob roos @wraith 808 I know this is a little late, but I just looked at ScreenSteps. It looks very powerful and more complicated than I want to deal with. StepShot is so simple to use I think I could teach my grandson (6 yr) to use it in a few minutes.
Sep 6 2011 at 1:46pm Copy Link
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Oleksandr Reminnyi Thanks for your update, @bob!
And glad to say that @wraith 808 is also among my customers now.

Regards!
Shot Solutions - Sep 7 2011 at 2:12am Copy Link
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Oleksandr Reminnyi New updated version - 2.1.11.38 - now includes spellchecker in StepShot! Also region capture is improved to be more accurate!
You can update today!
Shot Solutions - Nov 8 2011 at 12:00am Copy Link
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Michael K Can a single license be installed on both a PC and a laptop at the same time.

Thanks


Michael
Jan 23 2012 at 1:08am Copy Link
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Oleksandr Reminnyi Dear Michael!

Yeah, you might have seen in the Policy - "Transfer of a license to another owned computer is allowed."

Best regards,
Oleksandr Reminnyi
StepShot
Shot Solutions - Jan 23 2012 at 1:27am Copy Link
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Michael K Hi Oleksandr,

Yes I did see the policy statement but "transfer of a license to another owned computer is allowed." does not mean the same as being allowed to install and use the program on a PC and laptop at the same time. It actually implies that it can be installed on a single computer but can be "transferred" to another one if needed as opposed to being able to install it on a laptop and PC concurrently, which is much more convenient and a benefit to the user.

You might want to get a bit of clarification assistance from Roger at Bits to make the policy clearer for the benefit of others who may not see our "conversation".

So, I take it from your response that we will be able to install the program on a PC and laptop at the same time without restriction.

Thanks


Michael
Jan 23 2012 at 3:09am Copy Link
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Eddie Tex Michael K, both the policy and some of the prior comments indicate that this product is "per user" which means you can install it on any machine in which you are the primary user.
Jan 23 2012 at 7:21am Copy Link
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Michael K @Eddie

When a policy says licensed "per user", it does not always follow as you state, that it can be installed on any system where you are the primary user.

In my humble opinion, these questions are best answered by the developer as they are the only one who can provide definitive answers that carry meaningful weight.

Thanks


Michael
Jan 23 2012 at 7:33am Copy Link
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Oleksandr Reminnyi Thank you all for this small debate.
The answer is yes - single user can apply one license on all his workstations.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 23 2012 at 7:51am Copy Link
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Eddie Tex @ Michael K, that's interesting. Do you know of any instance where "per user" does NOT mean that you can at least install on both a desktop and a laptop (which was your original question)? I've never seen that myself.

In any case, it was not only written on the policy tab, but the question was also answered by the developer in the "older comments" section as well.
Jan 23 2012 at 8:44am Copy Link
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Fredrick Hello,

I was hoping to view some well throughout or actual Stepshot sample documents in HTML and PDF formats in order to best understand the capabilities/potential of the software. I was not successful in locating sample output on the Stepshot website; if applicable, could someone please point me in the direction of some solid examples of Stepshot output. Related, I am not a big fan of installing trial software on my computer prior to researching a program and viewing sample output when applicable.

Thank you.
Jan 24 2012 at 11:24am Copy Link
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Oleksandr Reminnyi Dear Fredrick,
You are right about samples. I've added links to the outputs on the main page of www.StepShot.net site.
Here is a direct link for PDF sample:
http://stepshot.net/downl..._26_12.pdf

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 24 2012 at 11:46pm Copy Link
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Oleksandr Reminnyi Hi all.
There is a minor issue with license generator on my server.
You can make the purchases freely and afterwards I'll send the licenses to everyone directly.
Sorry for this inconvenience.
Also I'll write an update as soon as issue is resolved.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 1:40am Copy Link
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Oleksandr Reminnyi The issue is resolved.
I'll make sure that every license reaches it's buyer. Again, sorry for this inconvenience.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 2:13am Copy Link
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HJ B These comments illustrate why BDJ should have clear definitions of software features that are then displayed as to each offering. Either because of language problems or willful equivocation or amateurism, there end up being repeated dialogs in which readers rightfully seek to nail down features:

1. What are the installation rights?;

2. Is this the current version of this software?

3. What other concurrent versions of this software are there (e.g regular, pro, advanced, etc.?

4. Is there a pdf manual for the software?

5. Is there a known bug list?

6. What operating systems does the vendor certify are compatible?

7. Are program rights lost if the software becomes corrupted or inaccessible due to failure of the computer on which it was originally installed?

8. Are future upgrades offered on par with upgrades of paid version?

9. What benefits, if any, are included as to future upgrades?

10. Is there any point in saving the installation module after installation?
Jan 25 2012 at 2:19am Copy Link
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Roberto when i make a screenshot the mouse cursor fill is transparent. I mean, i can see through it, showing the background of the image.

is this the normal behaviour?

im on xp.
Jan 25 2012 at 3:41am Copy Link
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Oleksandr Reminnyi Dear Roberto,
Yeah, the behavior is expected, as far as we don't wont to hide some information on the screen, we just want to highlight the point.
You can disable adding cursor and highlighting cursor in the Settings - Image Processing panel.
Also I would like to mention that color of highlight is different for right and left mouse clicks (half-transparent yellow vs. half-transparent pink).
Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 3:48am Copy Link
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Oleksandr Reminnyi DISCOUNT FOR SITE LICENSE
Also, today you can get in contact with me and receive good site license discount!

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 4:35am Copy Link
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Rick Przebienda Hi Mr Reminnyi,

I just tried to purchase your product via Paypal and the link seems to be not working, because it would not bring the sales information into Paypal, like it did for my other BDJ transactions. I will try again later on my lunch hour or from home. I am pretty excited about your product.

Rick
Jan 25 2012 at 4:48am Copy Link
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Oleksandr Reminnyi Dear Rick,
I'm glad you like the app, but the sales are processed by one third party provider. Could you please write a direct email to me so we could clarify the issue?

Thank you,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 5:08am Copy Link
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Louis H Can anyone actually using this software post a review of your experiences? I have the trial version but would appreciate hearing from folks who have past experience and can discuss the pros and cons from their work with it over time. Thanks.
Jan 25 2012 at 5:40am Copy Link
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Nico Westerdale @HJ B,

First off, watch your language.. you're skirting a fine line and we like to keep the tone friendly here.

If you take a look around the web you'll quickly realize that our "Policy" section on the right of this page goes way above and beyond what any other download site has to say about exactly what's on offer in terms of the license for the software. About half of your questions are clearly answered in that section.

As I'm sure you know, we always feature the most recent version of software, unless we clearly state otherwise. The operating systems are displayed underneath the "Buy" button.

Your other points about, bug lists, a PDF manual, things like that, crop up very rarely here, and I doubt that information about them would be a deciding factor for anyone. We like to give you all the relevant details to purchase, but similarly we don't want to blind people with minutia, that's why we link to the developer's website. If you would like to see this type of information on our promotions please start a thread in the forum and we'll discuss it, we're always looking to improve what we do.

http://www.bitsdujour.com/forums
BitsDuJour Admin - Jan 25 2012 at 5:48am Copy Link
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bob roos What are the newest things in this release? I have used StepShot to document procedures and have found it very convenient and easy to use. A picture is worth at least a thousand words. Support has been excellent. I recommend StepShot to anyone who has the task of trying to explain to someone how to do something Step By Step.

It is also useful for tracking program bugs. Have you ever had a problem and are not sure how you got there? With StepShot you can set a number of captures and go about your work. When the problem happens you have a map of the steps and a screen shot of the problem. I test software and this has made the problem definition much clearer.
Jan 25 2012 at 6:40am Copy Link
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HJ B @Nico

1. I do not know what your reference to "watch your language" refers to. Nothing I wrote warrants it.

2. More than half of the comments that readers write have to do with effort to clarify software descriptions and claims, and they reflect many other readers who do not write. A standardized spec or disclosure form would save a lot of time.
Jan 25 2012 at 7:09am Copy Link
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Louis H @bob roos... thanks for your input on the software itself. Comments like yours are very helpful to me when deciding even if I want to install a demo in order to explore the software further.

@Nico... fwiw... I have found that in the overwhelming majority (98%) of the offers I am in interested in purchasing, the licensing info provided by BDJ has been more than sufficient for me to decide, at least regarding that aspect, if the program offered is worth further exploration. And in the few cases where it isn't clear to me, I have found the vendors willing to clarify or have been able to clarify for myself by visiting the vendors website.

I know my "standards" for such things may not be as exacting as others, but from one of the folks who spends his time mostly in the "cheap seats" section when it comes to utilization of software, I remain very satisfied with how you all at BDJ have continued to respond and adapt based upon the needs of both vendor and consumer.

And in all the time I have been around, and with all the purchases I have made here, there is only 1 - a SINGLE one - that I list as negative. And that was nothing to do on BDJ's part, but rather on the part of the vendor months after the sale. So keep the offers coming!!!!
Jan 25 2012 at 7:18am Copy Link
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Nico Westerdale Ok guys thanks for the comments on the license terms, but let's keep this thread clear for StepShot. Any further discussion on the subject please add it to this thread here which details what we're asking vendors:

http://www.bitsdujour.com/view/id=14635
BitsDuJour Admin - Jan 25 2012 at 7:28am Copy Link
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Chintan Karnik fyi: There is a built in program in windows that will record each step with a screenshot and place a description for each click.

If someone needs a absolutely free solution that is without bells and whistles ...try this: goto start - Run - type in "problem steps recorder".
Jan 25 2012 at 8:47am Copy Link
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Northern sp. z o.o. Oleksandr - i have two question - can I buy personal license to my company and use software ? (only I - one user)
how much cost is site license - for example to two users ?

Regards
Jan 25 2012 at 9:10am Copy Link
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Oleksandr Reminnyi Dear Chintan Karnik,
StepShot gives you variety of exported formats, reach editing, sharing capabilities, spellchecker & etc, that cannot be said about Problem Steps Recorder.

Dear Arkadiusz Robert,
Feel free to use your license at work if needed. It does not violate the license rules. Site license starts at least from 5 users. Further clarifications should be discussed personally - contactstepshot.net.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 10:12am Copy Link
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David User I was going to purchase via Paypal but the order details did not include the price. It just says, "Paypal Global Order."
Jan 25 2012 at 11:08am Copy Link
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Oleksandr Reminnyi Dear Dave,
I see purchases are done via Pay Pal today with the same frequency as via other methods.
Please, try once more. Otherwise, contact me personally (contactstepshot.net) and we will contact PayPro e-commerce support for assistance.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 25 2012 at 11:19am Copy Link
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TopDog I just purchased using PayPal and had no problem. Downloaded and installed, activated no problems. Please note on the invoice PayPro shows full price then discount and then final price, when you proceed to PayPal you end up paying the discount price.
Jan 25 2012 at 2:40pm Copy Link
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R Brown Is there a known issue when using this on a 32 bit Vista machine? It continues to crash without saving the document; so I've lost everything each time. I've tried uninstalling and re-installing it, no luck.

Also, will there be any updates to the program in the near future? If so, will we receive them?

Thanks!
Jan 25 2012 at 3:12pm Copy Link
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David User Ah. Thanks, R Brown. I have a 32-bit Vista machine. Perhaps I won't get it if you're having issues.
Jan 25 2012 at 4:13pm Copy Link
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bob roos @ official dave -- I just installed it on a 32 bit Vista machine. It had to install .Net 4.0 first, but it installed and runs just fine.

If you want the function at a great price, buy it. I have found the support to be excellent.
Jan 25 2012 at 5:24pm Copy Link
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Matt @ R Brown & Official Dave

I've been using the StepShot demo on both Vista (32-bit) and Win 7 (64-bit) without any issues. I've successfully exported some practice projects in all of the available formats (.pdf, .rtf, .xls, .html, & mht) in both versions of Windows. The results are excellent! I'll be purchasing soon.
Jan 25 2012 at 7:05pm Copy Link
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David User Thank you bob roos and FlyTheAirplane for taking the time to tell me about your experience with StepShot. I purchased the license and have it installed and working perfectly. Thank you again.
Jan 25 2012 at 11:33pm Copy Link
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Nico Westerdale Due to the overwhelming response Shot Solutions has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 26 2012 at 12:00am Copy Link
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Oleksandr Reminnyi Mr. R Brown,
I'm pretty sure that the problem is some configuration issue. Please, contact me directly (contactstepshot.net), and we will make the app work on your machine.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 12:11am Copy Link
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HarBri I have downloaded StepShot 5 times so far, and every time Norton deletes the download claiming that it contains virus WS.Reputation.1

Is there somewhere I can download a version that will not be deleted by Norton?
Jan 26 2012 at 5:20am Copy Link
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Oleksandr Reminnyi Dear Brian!
Be sure there is no virus. The executable is signed with mine trust certificate (Oleksandr Reminnyi), received from Comodo.
The problem is that Northon does not know my installer. I suggest you disabling the Northon. In order to prove that installation contains no viruses - use some public service like VirusTotal for example. Sorry for inconvenience.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 5:35am Copy Link
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HarBri Discovered the reason why Norton use WS.Reputation.1 and then found the "deleted" copies in quarantine. Simply released one of the downloads from Quarantine and have now successfully installed the software.

Just hope I can test it before the deal deadline.

Thanks for your response.
Jan 26 2012 at 5:40am Copy Link
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John Gann I just purchased two licenses and it charged me $48.44 - should be $27.98. What's up?
Jan 26 2012 at 6:52am Copy Link
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Oleksandr Reminnyi Dear John,
that was the discount coupon setting, I've updated it. Any way, the price on your order appeared to be $48.44 before purchase, so you could just skip the payment.

Anyway, I thought we have clarified this item in email.

Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 7:13am Copy Link
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VLM When StepShot captures one (or several) screen images, is each of these stored separately as a distinct file, or are they all collected into a document or framework of some kind?

In other words, if I were to capture a screen using StepShot, would the image, with or without annotation/editing in StepShot, then be available for import into, say, an email, Word file, or the like?

Thanks!
Jan 26 2012 at 9:31am Copy Link
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Oleksandr Reminnyi Dear VLM!

It is available, but without annotations. Just save as separate history file, the folder will contain images. Ctrl+C from the image editor copies into clip image with merged annotations.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 9:47am Copy Link
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John Terdik Is there an option to constrain the capture to an application? Example I want to create a procedure to install application XYZ, when I click I only what windows associated with XYZ I don't want the entire screen.

Also are there any issues with using this on dual monitors?
Jan 26 2012 at 10:37am Copy Link
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Oleksandr Reminnyi Dear John!

1. There is "Active Window Recording" mode.
2. Dual monitors are supported.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 10:42am Copy Link
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VLM Thanks Oleksandr. So just to make sure that I'm very clear on this point, a user cannot use StepShot to

1. Capture image.
2. Annotate image.
3. Save annotated image as image file accessible to other apps.

Is this correct?

Also, does StepShot have an option to capture or not capture movement within the capture area (as mouse movement)?
Jan 26 2012 at 12:47pm Copy Link
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Oleksandr Reminnyi Dear VLM,
A user CAN use StepShot to
1. Capture image(with hotkey or menu bar click).
2. Annotate image (with cozy editor).
3. Save annotated image as image file accessible to other apps (as PNG, JPG, BMP). What I meant is that you will need to do saving for each separate image, not for bulk of those.

Also, does StepShot have an option to capture or not capture movement within the capture area (as mouse movement)?

Mouse moves without clicks are not captured. But you can use the timeout to capture mouse down & up separately for such scenarios as Drag&n&drop. I suggest you to play with the app first... That must clarify most of your questions.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jan 26 2012 at 1:24pm Copy Link
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VLM Ohhhhhhhhhh ... I'm very glad I asked for clarification. Saving the individual images is fine, at least for me, no problem!

Regarding the second item, above, so Step Shot provides a series of still images, so to speak, not moving images/video of any kind. That seems clear. Thank you! There are other apps for that, of course. :)
Jan 26 2012 at 1:40pm Copy Link
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Roxanne Brown Hi Oleksandr Reminnyi,

I will definitely reach out to you. I have it on another machine (a 2nd license) and it works fine (Win7, 64 bit). I don't know why it keeps crashing on the Vista 32 bit - it's when I try to save it.

I think the progam is great and I love it! It has saved me a lot of time and I can't wait to get it working on the Vista machine.

Thanks for responding!
Jan 26 2012 at 4:18pm Copy Link
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Jesus Perez Just bought it. It works GREAT on Win7 64-Bit. I had to Exit out of Snagit first, though. Fine piece of software, Oleksandr!

Question: How can I remove the StepShot logo from the first page and the circular images on the right?
Jan 26 2012 at 7:20pm Copy Link
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VLM Oleksandr, a technical question ... Can the shortcut keys be reassigned? Obviously, they conflict with other applications (such as SnagIt, but by no means ONLY Snagit and other screenshot apps. I realize that I can use HotKeyz or the like to reassign them, but really, IMO you should provide this capability.

Yes?
Jan 26 2012 at 7:28pm Copy Link
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Oleksandr Reminnyi Dear jesus!
Images depends on the template you use. Try different to find the most suitable!

Dear Vlm!
The hotkeys can be set on the first tab of the settings dialog.

Regards!
Shot Solutions - Jan 26 2012 at 9:55pm Copy Link
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VLM Curious ... why would one have to exit from SnagIt first? Conflict of shortcuts? Or otherwise?
Jan 27 2012 at 4:52pm Copy Link
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bob roos @vlm I do it because I am too lazy to assign something other than PrtSc to StepShot for the rare times I want to trigger a screen capture as part of the StepShot sequence. I usually just use the mouse clicks to trigger things and there is no conflict so SnagIt keeps running.

Actually lazy is not the right word. I am afraid that if I assigned a different shortcut key, I would not remember what it was and then would have to look it up. Easier just to kill SnagIt.
Jan 27 2012 at 5:13pm Copy Link
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VLM @Bob Roos - Thanks for clarifying! I just wanted to make sure there isn't some fundamental, known conflict between the 2 apps.
Jan 27 2012 at 6:45pm Copy Link
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Joshua Cearley Does a deal that requires installation during the time period really belong on Bits? There are other well known sites that specialize in this model.
Jun 20 2012 at 3:29am Copy Link
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Oleksandr Reminnyi Generally this request is more like a recommendation. The reg code will be usable afterwards either.
This giveaway has the following limitation: you will always have to activate it ONLINE only. You won't be able to request the activation code using the email support.
Shot Solutions - Jun 20 2012 at 3:49am Copy Link
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Nico Westerdale For full details on the license and installation requirements check out the Policy tab on the right of this page.
BitsDuJour Admin - Jun 20 2012 at 3:54am Copy Link
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Robert S Can the software be used at work or is it only for personal use.
Jun 20 2012 at 7:16am Copy Link
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Oleksandr Reminnyi Very good question. Usage is strictly personal. This comment was expected to be added to the description already. I think it will happen shortly.
Shot Solutions - Jun 20 2012 at 7:28am Copy Link
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Raymond Knapp I want something like this but instead of capturing what I am doing with my screen I want to add pictures and videos and be able to add words to them. Any suggestions or will this work for me? Thanks, Ray
Jun 20 2012 at 12:03pm Copy Link
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Joshua Cearley @Raymond

You will likely need video editing software or screencasting software like Camtasia Studio for producing videos with effects like that. StepShot and a similar program ScreenSteps are for instructional documents.
Jun 20 2012 at 11:28pm Copy Link
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Raymond Knapp Thanks will look into your suggestions.
Jun 21 2012 at 12:00am Copy Link
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D J Pity that the license only will permit personal (non-commercial) use. Why? I don't have really any personal activities in my life that require (quoting from above) "detailed step-by-step procedure guides and manuals. Imagine documenting and editing each step of a procedure until it reads perfectly, then combining it all together and exporting it as a document that's available to everyone!" and then sharing all this detail with friends and/or family. Don't get me wrong, the software would be interesting to take it out for a real road test (commercial [real world business and/or educational institution] use) instead of an easy test drive [personal use] in a parking lot, if you will. Nevertheless, a tip of the hat to the software publishers for making their software available here and the 100% discount
Jun 21 2012 at 10:31am Copy Link
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Arlene Manduca @Oleksandr Reminnyi (responding to Joshua Cearley).

Okeksandr, Do I understand correctly: The free giveaway is for the date specified on Bitsdujour. I download the program from the link and immediately receive an activation/registration code by email. I install the program whenever I wish and insert the code then. If I get free software through bitsdujour, I can't request a registration code from the software developer later. Right?

If I'm right - that's what makes Bitsdujour such a GREAT site and SO much better than any WELL KNOWN giveaway sites. I install the program when I'm ready, a real copy, without being pressured to install it immediately and give comments instantly.

On other giveaway sites you get a PROVISIONAL license. If you roll back your registry to an earlier time (because of driver problems, software conflicts or a virus, the program stops working and will NEVER WORK AGAIN. You cannot reactivate it, or reinstall it. It's a TRIAL copy.

If your hard drive dies, a Bitsdujour program should be able to be installed on your replacement drive with the same activation key.

There are NO games on Bitsdujour. No fake thumbs up, fake reviews, or deleting legitimate comments or problems. Bitsdujour and their software companies never play tricks on users like auto-updating your program so it goes from free to a 30 day trial and then stops working. Other sites DO THAT. That program's data will no longer be viewable or useable. If it's a password protector, etc, you're STUCK.

On Bitsdujour, I've never seen flaky ALPHA programs dishonestly passed off as giveaways to get testers. Who wants free LEPROSY, that trashes your PC?

Thank you Bitsdujour for running such an honorable and legitimate site. I have no affiliation with Bitsdujour. I'm a user and I appreciate them very much. Anyone simply reading posts on other giveaway sites will see many activation problems daily, plus complaints of trashed machines. The other sites use a "wrapper" so you can't install the program EXCEPT during that 24 hour period. That installation "wrapper" damages or corrupts the software install files and causes the problems.
Sincerely,
Arlene Manduca
Jun 21 2012 at 7:13pm Copy Link
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Oleksandr Reminnyi @Arlene Manduca
The sites that provides giveaways are responsible for their activation wrappers, and they are good enough not to corrupt your system.

You will be able to reactivate the software later as far as you have the key.
Shot Solutions - Jun 21 2012 at 10:35pm Copy Link
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windxpham i havenot a key?....100%off.?
Jun 22 2012 at 6:43am Copy Link
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Nico Westerdale Thanks for the post Arlene. Just to clarify we don't "wrap" the download or installer in any way. What we offer is a true 100% off promotion.

Please note the details in the Policy tab over on the right. Some deals require installation and registration on the same day as the promotion and others, such as this one, do not.
BitsDuJour Admin - Jun 22 2012 at 6:48am Copy Link
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Arlene Manduca @Nico Westerdale Thank you SO much for your reply. I must have missed that some of your free programs must be installed ONLY on the give away day to work. I appreciate you bringing that to my attention. Your considerate, full disclosure reply sets you apart from the other "giveaway" sites.
Jun 22 2012 at 11:43am Copy Link
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Oleksandr Reminnyi Hi there!
Unfortunately I cannot guarantee that I'll be available during all the promo. Please, if you have any unanswered questions - feel free to ask them after promo is finished by using my email contact.
One point - there is an issue with region capture on multi-monitor environments. It will be fixed in the shortest term - everyone will be able to update the software very soon with this giveaway license or any other.
Best regards,
Oleksandr Reminnyi
Shot Solutions - Jun 23 2012 at 12:18am Copy Link
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GrandMaster This application is awesome - I have been using it for a while and am glad to see it here! You are very lucky to be getting it now for free, in due time it may well become the best application of this sort ever.
Jun 23 2012 at 1:03am Copy Link
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Aaron H. Is there currently a commercial license discount through this BitsDuJour promotion?
Jun 23 2012 at 1:39am Copy Link
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Oleksandr Reminnyi Great question! Coupon code: ILoveBDJ
30% discount for any package!
10 users site license for less then 200$! Apply here: http://stepshot.net/buy
Best regards,
Oleksandr Reminnyi
Shot Solutions - Jun 23 2012 at 1:49am Copy Link
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Oleksandr Reminnyi If anybody gets an error that installation is not successful - please, verify if previous version was installed. If it was - uninstall it please first.
Sorry for the inconvenience.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jun 23 2012 at 2:34am Copy Link
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Sandro Perotti I had the Express version installed. This one asked me if I wanted to update, I said yes and activated it, but I still see the Express logo, and the version is the same. ???
Jun 23 2012 at 5:34am Copy Link
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Oleksandr Reminnyi You have updated the version, but you still need to activate it. Use the key from the BDJ email to activate the application.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Jun 23 2012 at 5:46am Copy Link
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Sandro Perotti Thank you, as I said, I DID activate it, What I did not do is restart it. Now the Express went away and all's well :)
Jun 23 2012 at 6:03am Copy Link
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internet explorer Is today's version better than StepShot v. 2.2.15.355 a/k/a StepShot 2011, please? Thank you in advance.
Jun 23 2012 at 6:28am Copy Link
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Mario Balzic OK, so I tried this on a older but reliable Windows 2000 Pro laptop (not all of us can afford to keep up with the Jones's), and it told me it needed a newer version of the Windows Installer, and offered to download and install it from Microsoft. Nice touch! It worked like a champ and I proceeded with the install. Then, when I went to RUN the application, I received an error because I do not have the required version of the DOT NET framework installed on this machine. A suggestion: At this point, as with the Windows Installer, you might offer to download the framework and install it from Microsoft just as you did with the Windows Installer. All I got was an Windows error window referring to a missing DLL and a suggestion to reinstall the framework. I did not see anywhere in what I read here that mentioned the framework as a requirement, nor did I see any other specific Windows requirements in fact. You also might want to update the information to reflect what versions of Windows are supported and any other specific requirements such as the DOT NET framework. Had I known the DOT NET framework was required, I would not have attempted to install on this win2k system.

I like the idea of this program, and I can see that I would have a use for it even if it is for personal use only. I can't install it on the machine I am using presently without the DOT NET framework needed, so I will try it out later on my XP desktop which I think does have the framework installed. My question is this: My son visits from time to time and uses one of my computers. Is it within the personal use restriction for me to create an instruction manual for specific local procedures on my machine that my son is using? I have some very specific backup and encryption procedures that I follow which are not obvious and when I am not home, my son might need a tutorial or a refresher on these procedures that I have in place on my computer so he does not inadvertently screw things over... Just wondering...

Thanks for this program offer. From what I've read in the comments, it seems like decent software package... I've downloaded the software and received the activation code in my email, and I'm looking forward to playing with it when I return home in a few days...
Jun 23 2012 at 7:21am Copy Link
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Oleksandr Reminnyi @internet explorer, we are always promoting the latest version. 2.2.15.355 is now the latest.
Shot Solutions - Jun 23 2012 at 7:55am Copy Link
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garrett james I had a quirky install problem in win 7. I installed twice but could not find stepshot in the programs menu, so i used explorer to trace the executable file which is :
C:\Program Files (x86)\StepShot\StepShot.WPF.exe

then i right clicked where i could choose to create a desktop shortuct, pin to start menu or pin to task bar.

Just in case anyone else was having that problem during installation
Jun 23 2012 at 10:38am Copy Link
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Tortuga Hello
It is indeed important that specs & requirements be stated & accurate, so we can figure out if our machines are compatible, PRIOR to installing

»The BdJ's upper right box says the prog needs .net 3.0
»On the dev's site, first article under the "Features" tab, it states it needs .net 4.0
So, which is it??
Or does the requirements change depending on which OS it is being installed? Don't think that is even possible ...
Maybe it changed for v2.2.15.355?

Other than that, this app seems very helpful
Thank you for the great app & great promo
Jun 23 2012 at 4:48pm Copy Link
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Nelson Therrien Thanks for the software... It makes me think a little bit to Dr. Explain (another software sometimes in promotion here.) Though Dr. Explain seems to have more features, it many times more expensive (of course, I'm talking about StepShot's regular price).

StepShot seem to only produce "documentation"(i.e. pdf, html and so on)... If you want a VIDEO software, you can use Camtasia Studio (the software used to record the video to promote StepShot)...

If you're looking for a free software, Jing is made by the same company as Camtasia Studio (Techsmith). It's really similar to Camtasia in terms of screen recording... you just don't have the "editing the video" part.
Jun 23 2012 at 5:16pm Copy Link
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jevvv m Bother - I keep getting the "uh oh something went wrong" page when I go to get the deal.

Any suggestions?

And since there are only 4.5 hours left on this offer I guess I'm going to miss it :(


EDIT: now working - took about half an hour of retrying

Thank you!
Jun 23 2012 at 7:08pm Copy Link
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Nico Westerdale Sorry about that jevvv, we had an intermittent database issue, it's resolved now
BitsDuJour Admin - Jun 23 2012 at 8:42pm Copy Link
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Jerry S I purchased this on a BJD special some time ago. It is an excellent program and extremely useful for documenting problems when you are working with tech support issues, especially when their command of English is limited.
Jun 23 2012 at 10:29pm Copy Link
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Amit Stepshot as a screen capture software - does it have functionality of capturing web pages WITH SCROLLING - ie. capturing long webpages ?

And can we install on all personal computers - all same user personal computers ?
Nov 10 2012 at 10:23pm Copy Link
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Oleksandr Reminnyi No, it does not capture the scrolling windows, And yes, this is a personal license, it is allowed to be installed on any number of the personal PCs that belongs to the same person.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Nov 11 2012 at 2:21am Copy Link
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RichV Hi - two questions:

1. Can I run Stepshot from a USB flash drive?

2. In creating PDF output does it give the ability to have a linked table of contents?

(thanks)
Nov 13 2012 at 4:14am Copy Link
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Oleksandr Reminnyi Hi!
1. Yes, the software can be run from the USB. But you will need to activate it per PC.

2. No, it does not create the table of contents.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Nov 13 2012 at 4:44am Copy Link
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Matt Hi. What is your upgrade/update policy? Thanks.
Nov 13 2012 at 6:52am Copy Link
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Oleksandr Reminnyi Minor updates (2.x versions) - free, Major update after release - discounted for about 30%. No concrete number before release, next release is expected in about half a year.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Nov 13 2012 at 8:43am Copy Link
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Ric 1. How does this compare to SnagIt?
2. Can the images captured be cropped and can a part of the image be cut out or sliced like in SnagIt, etc?
Nov 13 2012 at 10:19am Copy Link
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Cary Adams FWIW I use this frequently to capture webinar slides for later reference. Works sooo easily and keeps things organized. Much, much better than basic screenshot tools.
Nov 13 2012 at 10:21am Copy Link
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Oleksandr Reminnyi This tool is not SnagIt. It can be used like SnagIt, but also can be used for screen recording. You can see the general idea on the video.
Images can be cropped during the recording or edited afterwards. It would be better if you could give it a try.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Nov 13 2012 at 10:26am Copy Link
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Matt @ Olexsandr Reminnyi

You missed my question above...

Hi. What is your upgrade/update policy?

Thanks.
Nov 13 2012 at 10:35am Copy Link
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Oleksandr Reminnyi @zee
Please, look at the message right after your first question.

Best regards,
Oleksandr Reminnyi
Shot Solutions - Nov 13 2012 at 11:02am Copy Link
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Roger Thomasson @zee

The answer is right there, directly following your question!
BitsDuJour Admin - Nov 13 2012 at 11:11am Copy Link
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Matt @ Oleksandr & Roger

I apologize. For some reason it wasn't showing in my browser until now.
Nov 13 2012 at 11:39am Copy Link
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JesusInsideMe Can I open more than 1 stepshot file at same time?, God bless you, bye.
Mar 3 2013 at 9:22pm Copy Link
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Oleksandr Reminnyi No, there is no option two files at the second.
Shot Solutions - Mar 4 2013 at 6:32am Copy Link
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Stephen Kreyling Is this price for version 3 the latest with a year full of updates?
Jun 5 2013 at 5:54pm Copy Link
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Roberto I bought this some time ago:
StepShot Personal 2.x Lifetime License

the "lifetime" is for the v2 only, or i can get updates?
Aug 30 2013 at 7:59am Copy Link
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Oleksandr Reminnyi Dear Roberto,

The lifetime license means all the minor updates and lifetime usage. So that you can still use the previous version without any limitations.

But to use the new version - yep, a new license needed.

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Aug 30 2013 at 8:31am Copy Link
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Charles Bradford Will this run from a USB Flash Drive? Installing software on my work computer is a big problem
Sep 1 2013 at 6:18am Copy Link
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Oleksandr Reminnyi Dear Charles,

Yes, but it will still require an activation on each new computer you will start it.
Also, you will have to copy the exporting templates from the installation package into %YOUR USER FOLDER%\StepShot\Templates

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 1 2013 at 6:36am Copy Link
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Charles Bradford Activation? Does it just look for the computer's name or does it place a cookie or code on the machine? Sorry but it's a Government computer, getting permission to install software is a challenge, but I can work off flash drives. Crazy I know.


Thanks,

CB
Sep 1 2013 at 10:42am Copy Link
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Oleksandr Reminnyi Dear Charles,

Let's go offline with your question, contact me at contactstepshot.net.


-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 1 2013 at 1:38pm Copy Link
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Lupke Brother Bought a new license which is cheaper than upgrading from V2 to V3

Like the new GUI. Good job!
Sep 2 2013 at 2:00am Copy Link
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Stephen Kreyling Will you be putting the dropbox feature back in the software?
Sep 2 2013 at 4:15am Copy Link
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Oleksandr Reminnyi Dear Stephen,

The Dropbox feature is there. Go to the File-Account-Connected Services-Add Services- Dropbox

After adding the service you will be able to use it on your exports.

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 2 2013 at 4:25am Copy Link
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VLM Is eBook export planned?
Sep 2 2013 at 4:30am Copy Link
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Oleksandr Reminnyi Dear VLM,

Thank you for your feature request. Could you please explain a use case for your request?

At the second there are rather large number of eBook formats. StepShot supports custom XML format exporting.
So if eBook format you want is based on XML, only the template customization is needed.

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 2 2013 at 4:37am Copy Link
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zhxiang xie Hi ,

I have try the program and have a problem.
Can I have an option to set the quality of the image captured?
I have capature 3 screens, and the word file is 4.3 MB. Each image file is almost 1.5 MB.

Thanks in advance.

Zh.
Sep 2 2013 at 7:27am Copy Link
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ron r Will there be an option in the future (this version v3.x) where multiple actions on one dialog window are automatically processed in one image?

For example, user clicks on 3 checkboxes, each click gets it's own number indication on the same image in stead of 3 seperate images.
This could make the final document smaller page wise.
Sep 2 2013 at 7:40am Copy Link
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Oleksandr Reminnyi Dear zhxiang xie,

Could you please tell me the resolution of your images? StepShot preserves high quality of the images when exporting, so that if you place a large image into exported document you can zoom in to see all details.
If you don't need the info from full screen screenshot - then try using region recording, it puts cut images into export. That decreases exported document greatly.

Dear Ron,

At the second you can easily achieve this task by pausing the recording and adding annotation only to the first screenshot made for the screen. You can also easily delete all the duplicates.

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 2 2013 at 8:18am Copy Link
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zhxiang xie Hi Oleksandr ,

Thank you.
The problem is due to my resolution - full screen 1920x1080.
It's too large.


Zh
Sep 2 2013 at 8:26am Copy Link
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VLM Oleksandr Reminnyi - Yes, I realize that there are various formats, but I keep seeing one that is simply called "eBook". It's not Kindle or Nook or any of the proprietary formats. To be honest, I'm just learning about this myself. But I think that, more and more, instruction sets and related information will be distributed over various media where PDF and docx may not always be available, and certainly not preferred. Does this help?
Sep 2 2013 at 10:52am Copy Link
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Oleksandr Reminnyi Dear VLM,

Thanks!
There were no such plans, but we will definitely consider it.

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 2 2013 at 11:07am Copy Link
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zhxiang xie Hi Oleksandr,

In StepShot, I can record screenshots with 3 options: full screen, active window and region.
When I use region recording, it records fixed sized screenshots around the mouse cursor.
The region screenshots is depend on the position of mouse cursor.

Is it possible to record region screenshots at a pre-defined position, wherever the mouse cursor goes?
For example, I would like to capature the top-left 1/4 of my screen wherever my mouse cursor goes.
Or is it possible in future versions?

Now for the purpose, I have to record full screen or active window, and cut it to fit my request.

Thanks,
Zhxiang.
Sep 3 2013 at 2:54am Copy Link
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Ingo Reichert I would like to buy this.
Unfortunately, I get the following error message:
"Invalid coupon code"
Sep 3 2013 at 5:06pm Copy Link
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Ralph Fritz Yes, coupon code is not working.. 5 hrs left to go. Bummer!!
Sep 3 2013 at 6:53pm Copy Link
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Oleksandr Reminnyi @Ingo, @Ralph,

The Link and Coupon is back alive! Please hurry up! If you won't succeed to do that within next few hours - please contact me at contact@stepshot.net

-With best regards,
Oleksandr Reminnyi
Shot Solutions - Sep 3 2013 at 9:04pm Copy Link
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bvssunnydale Just would like to confirm that I can install this on multiple cpus so long as I register each one. I would never use the program on more than a single machine at a time. Thanks for your help.
Apr 18 2014 at 11:57am Copy Link
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Steve P Can you link me to some example manuals, PDF's and Online?
Apr 19 2014 at 5:59am Copy Link
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Chandig Just tried to purchase, getting an error when I submit the order
Apr 19 2014 at 4:35pm Copy Link
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Chris @Chandig ~ PayPro will not even attempt to process my order. They won't even send me an email telling me that my purchase didn't go through. I learned from a few past vendors that they will only accept my order if I do a wire transfer. I sent the software developers a contact message yesterday explaining this to them, but haven't heard back from them. I guess I won't be purchasing this program.
Apr 19 2014 at 5:22pm Copy Link
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Harold Morris Ordered yesterday. PayPro cancelled my order this afternoon. Apparently PP expects their customers to sit by the computer on Easter saturday as they sent the following at 930AM:
Dear Harold Morris -While reviewing your order we were unable to reach you on the provided phone number. Please send us a phone number that we can reach you at. We will call you to verify the order and process it promptly.

Kind regards, PayPro Sales

At 530 they sent this: Dear Harold Morris,

Thank you for your recent purchase of StepShot v3 Lifetime. Unfortunately we were not able to process your order for the following reason:
Unable to verify over the phone. Please place a new order at the time you are reachable.
Let us know if you have any questions.

Kind regards, PayPro Sales

After seeing these this evening, my response:
The phone number I provided is accurate, however, due to excessive marketing calls, we do not answer the line unless the calling party identifies themselves. The line has voice mail, but no message was left, so we could not identify as a valid call for future business. We have other lines, but the same applies. There will be no reorder or any business with PayPro.
Apr 19 2014 at 8:14pm Copy Link
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Steve P Hey Mr. Software Developer. You didn't answer my question, and there is only one hour left. I would like to see some example manuals and PDFs. You have 01 hours, 0 minutes, and 0 seconds, and I need to review those examples. Otherwise, I'm out. Also, it looks like you have a problem with PayPro.
Apr 19 2014 at 10:46pm Copy Link
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Harold Morris Seems my issues with PayPro were removed from postings. Too bad, since others are experiencing similar problems. Unfortunate censorship.
Apr 20 2014 at 12:47am Copy Link
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Constantin Florea We've just contacted the vendor as he will be able to help with the purchase issues.
BitsDuJour Admin - Apr 20 2014 at 2:31am Copy Link
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Oleksandr Reminnyi Dear all,
Thank you for participating in this opportunity.
Whoever had troubles purchasing StepShot - you will have another possibility. Send an email to contactstepshot.net.
Your will receive $5 discount additionally to proposed deal - in order to make your experience better with StepShot.
Sorry for all the troubles you had during this two days.

- With best regards,
Oleksandr Reminnyi.
Happy Easter!
Shot Solutions - Apr 20 2014 at 3:42am Copy Link
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Paul joubert When??
Still interested.
Apr 20 2014 at 4:35am Copy Link
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Monte Jones I bought this and have sent an email to contactstepshot.net and have not received a serial number. I have the receipt.
Apr 23 2014 at 11:23am Copy Link
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Oleksandr Reminnyi @Monte,
I've forwarded to you activation details once more.
There is a certain possibility that the previous email got into a spam folder.
Shot Solutions - Apr 23 2014 at 12:47pm Copy Link
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Monte Jones @Oleksandr Thanks. I checked the spam folder again and nothing. The one you forwarded came through though. Ss
Apr 23 2014 at 12:59pm Copy Link
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