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Virus Scan for VideoProc Converter

Edit, Convert, and Resize 4K Videos, DVDs, and Music

VideoProc Converter is all you need to edit, adjust, convert, and resize 4K video, DVDs, and music, with full power of hardware acceleration at your side.

Our virus scan reports this download is 100% Clean Free Download

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What are people saying about VideoProc Converter

Jean Pilier Link for download don't work !
Apr 2 2019 at 12:32am Copy Link
John Link worked OK for me, but the file doesn't - I get a msg. that it cannot be installed in a blue box. :/

Does this require 64-bit and/or Windows 10???

I'm on Windows 8.1 (since PC doesn't support 10), and it's in 32-bit, as it crashed the Windows installer trying to do 64-bit.
Apr 2 2019 at 12:38am Copy Link
G. Calamita This s the version is not compatible with Windows 10 64 bit when you try to install it an error message states it.
Apr 2 2019 at 12:50am Copy Link
David Alexander same here thought maybe links were wrong way round so tried both pc and mac and both give the blue box saying "PC doesn't support"

I am running Windows 10 64 bit
Apr 2 2019 at 1:17am Copy Link
bahag hari dowbloaded but its O bytes because its ZERO amount too??? doesn't work
Apr 2 2019 at 2:11am Copy Link
Slawek User Bullshit not work w/ w10 64b
Apr 2 2019 at 2:15am Copy Link
David Alexander if go to the official site of Videoproc and click free download Slawek User does work i have on my laptop,

have to get license key from here does work as installed on my laptop
Apr 2 2019 at 2:19am Copy Link
John As David Alexander said, download it from:

Install it, then use the registration key that you got from BDJ in email, and use that email address, too.

This works fine for me when the 32-bit one failed on Windows 8.1 for me...

I don't know if this will do the trick on 64-bit PC's/Windows 64-bit, but give it a try!
Apr 2 2019 at 2:27am Copy Link
David Alexander Thank you John User
works on my 64 bit windows 10 laptop
Apr 2 2019 at 2:28am Copy Link
bahag hari Got it many thanks!
It works on windows 10...
Apr 2 2019 at 2:33am Copy Link
Constantin Florea Apologies about the issue with the installer. It should work now. For easier reference here is the direct link to the installer:
BitsDuJour Admin - Apr 2 2019 at 2:59am Copy Link
Jean Pilier No change for me (8.1 x64).
First attempt : unknown error.
Second :... nothing but not registered!
Apr 2 2019 at 3:00am Copy Link
Molly_Digiarty Dear users

We're so sorry for the inconvenience that caused.There may be something wrong with the download link. Now I'm contacting with bitsdujour and trying to solve the problem as soon as possible.

Here is our official site:

And for windows user, please download VideoProc from
Besides, it is available for Windows 7, Windows 8/8.1, Windows 10. Both 32-bit and 64-bit systems are supported

For Mac user, please download VideoProc from
Besides, it is available for Mac OS X Snow Leopard, Lion, Mountain Lion, Mavericks, Yosemite, El Capitan, macOS Sierra, macOS High Sierra, macOS Mojave (10.14)

Sorry again. The problem will be solved soon. Hope you guys can enjoy VideoProc.
Digiarty Software, Inc. - Apr 2 2019 at 3:01am Copy Link
Jean Pilier Could finally register the product !
Thank you Molly & Constantin.
Apr 2 2019 at 4:08am Copy Link
Rudi Steberl The Fine Print: License activation isn't required:

Does the bought registered version also need no challange/respond activation ?
I have no internet connection on my computer where it should be installed, so I need a full installer and register procedure without any problems.

kind regards, Rudi
Apr 2 2019 at 4:33am Copy Link
Russ Moore Won't allow a custom installation path. Keeps saying path doesn't exist. But it does.
Apr 2 2019 at 4:55am Copy Link
D Tess When I register i get an error "E-mail and registration code verification failed with error code 221."

When I run the software after clicking Done, the program offers to let me buy it. When I cancel that box, settings shows it is registered.

When I close the program and open it up again, I have to do all of the above again as it states that it is a Trial.
Apr 2 2019 at 8:56am Copy Link
bob trout Due to someone hacking my email account associated with Bitsdujour it is currently locked out. How can I get the registration code sent to my alternative email account? Thank you.
Apr 2 2019 at 4:28pm Copy Link
Constantin Florea @bob trout, Please contact us at regarding your issue.
BitsDuJour Admin - Apr 2 2019 at 4:30pm Copy Link
John Bob, you will likely by now need to register a new email address here on BDJ, then sign-up for this offer on that address.
Apr 2 2019 at 4:31pm Copy Link
bob trout I tried that but for some reason it said I already ordered the software and won't let me again. Does it know my IP address?
Apr 2 2019 at 4:44pm Copy Link
bob User All's good now with my 2nd account. Cross browser issue kept the download from working, closed it and now I have the registration code. Thanks.
Apr 2 2019 at 5:16pm Copy Link
Ghoch User How about a choice of where to install and not on a Window's C:/ drive (or did I miss the question?) 147 Mb of C:/ space I'd rather on a different partition. .
Apr 2 2019 at 11:56pm Copy Link
M Ott Hello,
This program is also in German or only in Dutch.
Many Thanks
Apr 3 2019 at 12:23am Copy Link
Russ Moore I had the same problem as Ghock User. Tried to install on my D: and it said it didn't exist. I install all programs there but this one wouldn't. So for me, can't install.
Apr 3 2019 at 5:01am Copy Link
Robert Crombie I installed into W10 Pro 32bit
It runs OK (mind you have not attempted to anything with it)

I doubt that I have a proper/real video card, but my video display is fine for normal windows display (and playing videos on YouTube).
After installing your program, I get the message that there is no supportable hardware on my computer.
Will I still be able to use your program ?
Or at least some parts of it ?

Apr 3 2019 at 6:05am Copy Link
Molly_Digiarty Sure, you can use our program. There is a special technology called Level-3 Hardware Acceleration, and if your pc has the supportable hardware, the operational speed will be faster. To know more, please click: But don't worry, it has no effect on the use of VideoProc.
Digiarty Software, Inc. - Apr 3 2019 at 7:51pm Copy Link
Robert Crombie Thanks Molly_Digiarty,
For taking the time to reply, and reassure me,
Apr 4 2019 at 3:02am Copy Link
Stefan Hauber Can VP include all the scenes with a certain person in it (or e.g. a person wearing a yellow shirt would be sufficent)?
Jul 11 2019 at 11:31pm Copy Link
Vashta Can software be reinstalled on new pc if current pc dies or gets a virus?
Jul 13 2019 at 11:13am Copy Link
kevin buccinna Can this software edit, adjust, convert and resize SD and HD video or just 4K video?
Jul 14 2019 at 4:09am Copy Link
Dax User I downloaded and installed VideoProc and upon registering it received an onscreen message offering me a LifeTime Upgrade which include "continuously improved features."

QUESTION: Hhave the feature/functions or quality of the program and/or its output been degraded for this "free" version?
Jul 14 2019 at 8:07am Copy Link
Max Ho I also noticed that when the program first ran, it offered an upgrade with "improved features" and more features.

Is this free version a light, limited, feature-degraded version?
Jul 14 2019 at 10:29am Copy Link
Cathie User I downloaded and installed VideoProc but didn't get an email with the license number to activate it. I checked my Spam folder too. I have also asked for the email to be resent multiple times but didn't see any email.
Jul 15 2019 at 3:31am Copy Link
Constantin Florea @Cathie User, I noticed you participated in this promotion using a wrong email address. Basically when you typed yahoo, you added an extra "l" and the email address was: instead of I transferred your purchase to the correct account and resent you the receipt email for your purchase.

Since you may still be logged in with the incorrect account, please log out and login again with the correct account. The correct account has the "bonliu5" username.
BitsDuJour Admin - Jul 15 2019 at 3:34am Copy Link
Linton User I've found when using the programs 'editing' feature, that video content can only be edited (cut/joined) to within a few seconds of the desired cut point.

It CANNOT be used to edit video to any exact, specific frame unfortunately.

I'm using v3.3 that I purchased in August or early September.

Hopefully an updated version will, or has already corrected this issue!

Perhaps someone with a newer version can post their experience with the program in this regard as to whether that's the case or not.
Nov 15 2019 at 12:43am Copy Link
Chakotay Chou What is the difference between VideoProc and WinX HD Video Converter Deluxe?
Jan 12 2020 at 4:45am Copy Link
Buster Baloney Can this software convert DVD-9 to DVD-5?
Jan 12 2020 at 4:47am Copy Link
bvssunnydale Hi would this work with non-4K/high-def videos or could I also use this with lower-rez videos? (if it can't work with lower-rez, do you have a product you'd recommend?) Thanks.
Jan 12 2020 at 9:14am Copy Link
Linton User I currently have the v3.3 giveaway copy installed on my desktop pc.

How to I go about updating / installing this newer v3.5?

Can i simply update the program and then enter in this new License Key to re-activate it... or will I need to fully un-install the previous v3.3 copy and then separately install this newer v3.5 Version f the program?

P.S. There are several of us who have asked various questions... please can the Developer try to answer some of our questions?

Many thanks in advance for an answer!
Jan 12 2020 at 11:38am Copy Link
Dierk Sunday, Jan 12, 2020: The VideoProc web connection appears to be down, at least from our area (SE Michigan, USA): When trying to either Remove the existing license for VideoProc OR Activate the new version, the process times out with a message "Connection Closed."

Version 3.5 About page currently shows "Unregistered" and "Invalid License Code."
Note that the Ver 3.5 install DID carry over the Settings from the existing installation. (Video & Music Output Folders and Snapshot Folder - all of which are aimed at "custom" locations.)
Jan 12 2020 at 2:07pm Copy Link
Jeanie Kiser I downloaded ok, but when I placed my email and registration code into the software, I received the following message:

"No supportable hardware on this computer"

I am on a Windows 10 laptop. What happened?
Jan 12 2020 at 4:16pm Copy Link
Molly_Digiarty @Chakotay Chou, Thanks for your questioning. WinX HD Video Converter is a software foucsing on format conversion. for VideoProc, it is more like a complete toolbox, you can edit, convert, download and record your videos in one software. Also, it is also a video processing software which support 4k videos, you can learn more at

Hope you guys can enjoy VideoProc:)
Digiarty Software, Inc. - Jan 12 2020 at 6:43pm Copy Link
Molly_Digiarty @Buster Baloney
Thank you for paying attention to VideoProc. We're so sorry for the inconvenience that VideoProc doesn't support "convert DVD-9 to DVD-5" at the moment. We will feedback your requirements to the development department. And we'll add this feature ASAP in the future upgrade.
Digiarty Software, Inc. - Jan 12 2020 at 6:50pm Copy Link
Molly_Digiarty @Linton User
We are really sorry that the code is only able to activate the program during the giveaway only.

You can keep the full version unless you try to update, remove the license yourself, format/replace the hard drive or reinstall the whole system once you registered the program before the deadline.

And you can also purchase our program to enjoy the free & lifetime updates. Please feel free to contact to know more about purchasing discount:)
Digiarty Software, Inc. - Jan 12 2020 at 6:59pm Copy Link
Molly_Digiarty @Dierk
We're so sorry for the inconvenience, you can check following details to retry:
#1 Could you please close your safety/antivirus software or adjust your router/flitter to have a try?
#2 Could you please install it in your admin account, and run as admin to have a try?
#3 What is your internet connection, do you have other internet connection way to have a try?
#4 Please restart your program or computer to have a try?

Hope this can help you well.

Please feel free to contact if the problem still can't be solved.
Digiarty Software, Inc. - Jan 12 2020 at 7:09pm Copy Link
Molly_Digiarty @bvssunnydale
Sure, VideoProc supposts non-4K/high-def videos and lower-rez videos. You can use VideoProc to edit, convert, resize and adjust those videos at fully accelerated speed.

You can learn more in our official site:

Hope you can enjoy VideoProc:)
Digiarty Software, Inc. - Jan 12 2020 at 7:20pm Copy Link
Molly_Digiarty @Jeanie Kiser
Thanks for your quesioning.You've successfully finished the registration of VideoProc!

"No supportable hardware on this computer" means you can normally use all functions of VideoProc without GPU acceleration. The cause of the problem may be resulted in that your computer's hardware(maily CPU/graphics card) does not support VideoProc's hardware acceleration.

You can check the supporting list at:

Sorry again. Hope this can help you well.
Digiarty Software, Inc. - Jan 12 2020 at 7:35pm Copy Link
John Can not download
Oct 29 2020 at 10:42am Copy Link
G. Calamita No download here too.
Oct 29 2020 at 10:50am Copy Link
John Edge let me download chrome would not. Malwarebytes tries to block site
Oct 29 2020 at 11:05am Copy Link
Richard User Right click the offer and save link as...
I also had to approve the Download in Chrome.
Right (or left?) click on the arrow near the warning.
Oct 29 2020 at 7:04pm Copy Link
Mr Dave Using Chrome, I also had trouble downloading. I found that if I right-click on the download link and then click "Open in new tab" that the download starts and is not blocked by Chrome. Although Chrome is blocking almost everything I download these days (need to click the arrow next to the message and select "keep"), I don't think the issue we're seeing here today is caused by Chrome. No message from Chrome.
Oct 29 2020 at 9:17pm Copy Link
Joel Echelon Download is no problem but it does not accept the registration key. tried uninstalling and reinstalling a new download, error 401 on registration.

uninstalled. useless at 5 min. limitation.
Oct 29 2020 at 10:11pm Copy Link
Molly_Digiarty @Joel Echelon, hi, the giveaway registration key should be sent by email (the email you use to sign in bitsdujour). Please double check your email or even in spam inbox. In addition, giveaway license can unlock full features in VideoProc V3.9 but not support future upgrade. Thanks for the question ;)
Digiarty Software, Inc. - Oct 29 2020 at 10:50pm Copy Link
bob User I haven't received the email with the registration code. I had it sent 3 time and nothing. Is there an issue? Other offers work.
Oct 30 2020 at 10:47am Copy Link
Constantin Florea @bob User, I just sent it to you manually. If you do not receive it, please contact us at with the email address where we should send you the receipt email.
BitsDuJour Admin - Oct 30 2020 at 12:53pm Copy Link
Constantin Florea @bob User, It seems I got an error message back which reads:
Your message wasn't delivered to because the address couldn't be found, or is unable to receive mail

This means that the email address associated to the BitsDuJour account you used to add the above comment, may not correct or has some issues.

Please contact us at with another email address where we could send you the receipt email for this promotion.
BitsDuJour Admin - Oct 30 2020 at 1:18pm Copy Link
Nagaraj Acharya Mangalore Can you send me the right download link, everytime I am facing same download problem.Why don't you people solve the download problem,\. not only me every one who wants to download your software having the same problem. please do something otherwise don't give such offers. later the message comes like this.
it looks like you've already bought VideoProc for Windows v4.1. We're sorry but this promotion is limited to one purchase per person. You can Resend Your Email Receipt if you can't find it
Feb 27 2021 at 5:13am Copy Link
Richard User Download problem is working a little better than recently.
Left Clicking on link (for Windows) did nothing however.
When I right clicked on the same link and selected
save as (in Google Chrome Browser) it then downloaded
as a zip file. Windows10 handles zip files internally/automatically.
Feb 27 2021 at 6:10am Copy Link
Stephen Warkentien The download link does not work for me either. I've left-click, right-click, save-as, but still no success.
Feb 27 2021 at 9:46am Copy Link
Richy Just wanna say a few things re: download of Video Proc...
- received email with link and registration code immediately.
- downloaded; scan zip with Panda Anti-Virus; none found (only 2 files in zip)
- opened program. used the technicolor option on a video from YouTube: unaired pilot episode of The Big Bang Theory w."Katie" (YouTube vid looks washed out and dark).
- transformed in 2m30s; video looks beautiful. tweak video color more with my playback app MPC-BE x64 and now looks good as new.
- so it took 3 minutes to download, scan, and open...
- technicoloring video took nearly 3 minutes.
- I have nothing to complain about this far.
It's a keeper, folks.
Feb 27 2021 at 10:01am Copy Link
darky User looks like there is a security issue that prevents chrome from downloading the file automatically....
Feb 27 2021 at 10:07am Copy Link
Richy darky User: you may be right. I've always been using Firefox and just upgraded yesterday to 86.0 (64b) and it was done in just a few. I never use Chrome for anything; my spare browsers are Brave (kinda clone of Chrome) and Edge (ugh!).
Feb 27 2021 at 10:26am Copy Link
Richard User darky User said "looks like there is a security issue"
In Chrome, in addition to what I said above, I had to manually
approve saving the file with a dropdown box. The default was
to discard or something.
It was a very clear choice, sorry I left that out.
Feb 27 2021 at 11:34am Copy Link
Stephen Warkentien Thank you @Richard User. I was using Chrome. The link worked fine from the Cent browser.
Feb 27 2021 at 11:41am Copy Link
Nico Westerdale Great News! Digiarty Software, Inc. has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 28 2021 at 12:11am Copy Link
Robert User I give up, I have tried to download it several ways nothing works. Now I have a e-mail receipt and serial number and no software to install and use it.
Feb 28 2021 at 12:05pm Copy Link
rob federer download the trial version from the videoproc website and enter your registration code from the BDJ e-mail.
Feb 28 2021 at 12:40pm Copy Link
Robert User Thank you. It worked!
Feb 28 2021 at 7:13pm Copy Link
Alisa Gordon Like people were saying in the older comments from 2019 the download link given after purchase does not go anywhere. There is a link in the confirmation email to download which just brings you to this page.

Thanks to John User for this info: go to and download the free version there and input the licence key that you get in your email.
Jul 8 2021 at 5:17am Copy Link
James User So after entering the email and the registration code, I get error code 221 which says that email and registration code verification failed. Any ideas. I have tried numerous times with the same result.
Jul 8 2021 at 6:04am Copy Link
Constantin Florea @James User, Could you please send us at an email with a screenshot showing the registration information/key you are filling in the registration window as well as the registration error message you get when trying to register?
BitsDuJour Admin - Jul 8 2021 at 6:18am Copy Link
Kyle user I got this app on a previous offer and found it so useful I purchased a full license. I would recommend it to anyone not just for its functionality to download videos but to convert the downloads to music files, and its ability to extract subtitles and the host of other functionality hidden in the toolbox.
Jul 8 2021 at 7:45am Copy Link
Bob Romanzo I too am receiving a fail on the registration code. Error 222
Jul 8 2021 at 2:32pm Copy Link
Constantin Florea @Bob Romanzo, I just contacted the vendor about the issue you mentioned.
BitsDuJour Admin - Jul 8 2021 at 3:24pm Copy Link
Molly_Digiarty @James User, Constantin contacted us about the issue you mentioned, and then we emailed you on how to fix it. Feel free to message us if you have any questions. Thank you for choosing VideoProc.
Digiarty Software, Inc. - Jul 8 2021 at 8:53pm Copy Link
Molly_Digiarty @Bob Romanzo, VideoProc has two versions, one is Windows and the other is macOS, so is the product license. The error 222 occurs when the license does not match your computer OS. Please click "GET IT FOR FREE" on this page, choose the right version and try again. Thank you for choosing VideoProc.
Digiarty Software, Inc. - Jul 8 2021 at 9:12pm Copy Link
Bob Romanzo I received your reply via e-mail. Thank you very much. It works now.
Jul 8 2021 at 10:52pm Copy Link
kevindall Cannot get Windows version to download.
Oct 26 2021 at 1:43am Copy Link
Philippe User unable to download
Oct 26 2021 at 2:49am Copy Link
Heidi-Ann Kennedy-Fourkiller Downloaded fine. Thank you.
Oct 26 2021 at 2:59am Copy Link
Philippe User after receiving an email from the site: it worked thanks
Oct 26 2021 at 3:03am Copy Link
John Goister unable to download.
Oct 26 2021 at 3:08am Copy Link
Molly_Digiarty @kevindall
Seems that downloading is blocked on Chrome. Please copy the download link in the BDJ email, paste it in FireFox to download the file. Let us know if it works.
Digiarty Software, Inc. - Oct 26 2021 at 3:25am Copy Link
Molly_Digiarty @Philippe User
Thanks for letting us know. Enjoy it!
Digiarty Software, Inc. - Oct 26 2021 at 3:40am Copy Link
Miguel User Cant be activated error code 222
Oct 26 2021 at 4:59am Copy Link
Molly_Digiarty @Miguel User, Error code 222 means the license does not match your computer system. Please click "GET IT FOR FREE" and choose the right version and try again.
Digiarty Software, Inc. - Oct 26 2021 at 5:58am Copy Link
John Goister Thank you for the support. Now I can download it.
Oct 26 2021 at 6:04am Copy Link
Molly_Digiarty @John Goister, Glad to hear that. Let us know if you need further support here.
Digiarty Software, Inc. - Oct 26 2021 at 6:12am Copy Link
Heidi-Ann Kennedy-Fourkiller One slight little problem Digiatry. . . If one has an older version (VideoProc) before you renamed (VideoProc Converter) it will leave all the old files/directory. It does not uninstall or overwrite. Just removes some registry files so it doesn't appear in ones start menu. Suggest to all that is installing a newer version to uninstall first, or you will have to go to "program files x86" and find the uninstaller there.
Oct 26 2021 at 6:37am Copy Link
Bruce Brent Molly, I've tried both Chrome and Edge, won't allow a download. Can you send a link that works?

Oct 26 2021 at 10:17am Copy Link
Damian User I also could not get the windows version to download. instead, I downloaded the trial version from their website, but when entering the registration info I get an error message: Email and registration code verification failed with error code 201.
Oct 26 2021 at 2:41pm Copy Link
Molly_Digiarty @Heidi-Ann Kennedy-Fourkiller
Thanks for your sugesstion. Or try it this way, find the older version (VideoProc) in the start menu and run the uninstaller. The registry files/directory will be removed from "program files x86".
Digiarty Software, Inc. - Oct 26 2021 at 11:17pm Copy Link
Molly_Digiarty @Damian User, error code 201 means the firewall may block the register process. Please add VideoProc Converter as trusted program or close your firewall, and try again. Thanks.
Digiarty Software, Inc. - Oct 26 2021 at 11:26pm Copy Link
John User Unable to download using Chrome; Firefox blocks the download as a "Potential security risk". Any suggestions?
Oct 27 2021 at 2:56am Copy Link
Heidi-Ann Kennedy-Fourkiller @John User. Use a Download Mgr. e.g. IDM
Oct 27 2021 at 3:17am Copy Link
J Scott Looks to be an issue with the download not being from a secure server, so it's being blocked.

I WAS able to get it through Edge, but had to use the link from the email, and then specifically go to the Download list, click on the warning that it was not a secure download, and then click "Keep" and "Save As".

That said, thanks for this giveaway, Molly and Digiarty!
Oct 27 2021 at 3:17am Copy Link
Heidi-Ann Kennedy-Fourkiller @Molly_Digiatry.
First let me say that this is by far the finest Video Converter I have used, and I have tried many. So, Cheers! and will be purchasing the Lifetime License soon.

Many of us use secondary Start Menu replacements (Start MenU X) which removed the older version from the start menu, so it doesn't list the old to run the uninstaller. It even was list on my uninstaller (Uninstall Tool). So going to PF86X would be the only way. Anyhow wonderful program indeed.
Oct 27 2021 at 3:17am Copy Link
Constantin Florea We have resent the direct installer URL to all customers reporting an issue with the download process. If you still have issues with the download process, comment here and we will help you.
BitsDuJour Admin - Oct 27 2021 at 3:21am Copy Link
Molly_Digiarty @J Scott, yes that will work, too. Thanks for your feedback. That would definitely help others if they encounter similar issue. Please rest assure this program is safe.
Digiarty Software, Inc. - Oct 27 2021 at 3:28am Copy Link
Molly_Digiarty @Bruce Brent
"Molly, I've tried both Chrome and Edge, won't allow a download. Can you send a link that works?"

BDJ admin has resent the direct install URL. If you need further help, please comment here.
Digiarty Software, Inc. - Oct 27 2021 at 3:40am Copy Link
Bruce Brent Constantin and Molly, thanks for your prompt reply in my/our download issues. Yes, the "right click" worked.

Oct 27 2021 at 6:30am Copy Link
wahid aziz Hi,

Unable to download software using Chrome, Edge and Opera.

Oct 27 2021 at 10:56am Copy Link
Ralph User Not able to download the app.
received the email and registration, but cannot download the software itself.
for windows.
May 10 at 2:03am Copy Link
Constantin Florea @Ralph User, I just sent you an email regarding the issue you mentioned.
BitsDuJour Admin - May 10 at 2:04am Copy Link
Heidi-Ann Kennedy-Fourkiller This is simply the best converter on the market in my opinion.
We use it every single day and never had an issue. Be it for conversion in pre or post production e.g. adjusting size for different required formats.
May 10 at 3:13am Copy Link
Romy User I cannot download the application.
I got an email and registration but cannot download the Windows software itself.
May 10 at 3:17am Copy Link
Constantin Florea @Romy User, I just sent you an email regarding the issue you mentioned.
BitsDuJour Admin - May 10 at 3:23am Copy Link
Ralph User All Good new link and changed browsers, download is fine. Thank you for the help!!
May 10 at 3:38am Copy Link
Maxime User I have received an email and registration code for "VIDEOPROC" software for Windows, but not able to download the software on my computer. Please help. Regards, Max Lanchbury
May 10 at 6:21am Copy Link
Serge Aublet serge
je n'arrive pas a télécharger le programme pourquoi
May 10 at 6:42am Copy Link
Adam P I had a problem with the download link as well. When I changed the address to https I got a warning about the security certificate, and had to tell Chrome to bypass the warning and download anyways, but I finally got the download, and the file installed correctly.
May 10 at 7:30am Copy Link
G. Calamita No download here too, even after having disablled my antivirus.
May 10 at 7:37am Copy Link
Ford Prefect Downloaded, installed and registered no problem.
What are the limits on this giveaway version ?
May 10 at 9:14am Copy Link
Constantin Florea We just finished sending the direct installer URLs to the customers who commented above. If you haven't received the email with the direct installer URLs, please let us know at
BitsDuJour Admin - May 10 at 9:51am Copy Link
Bártfai User I have the usual problem: can't download.
May 11 at 10:37am Copy Link
John You guys should post the correct download link here for all, as this is not downloading, at least for the Windows version.

(FYI, it opens a pop-up window with NO URL, so most browsers just close it it seems, but tried this in one that showed it was given no link to download from.)

Anyway, if you have to give individual links to download it, send me one, please!
May 11 at 1:57pm Copy Link
Constantin Florea @John User, There are two giveaway purchase items available during this promotion, so there are two keys. Are you sure you got the correct key? I am asking because in your first comment above, you mentioned Windows and in your Purchases page here:
I see you purchased the Mac key.
BitsDuJour Admin - May 11 at 2:23pm Copy Link
John Constantin, sorry... My eyes aren't focusing well today, and I may have just clicked the last product link by default (most items have one free link, being the last on the list), and not noticing 2 links, so went back and got the offer for the PC version, and it seems to work fine now.

Thanks for catching that!
May 11 at 2:40pm Copy Link
mer123 I had an issue with the download too. I use the opera browser and the link didn't work as directed in one of the emails. Then switched browser to edge and it refused stating that the link was unsafe. I bypassed the warning and was able to download. Ugh. I hope this helps others to work out the link issues.
May 11 at 9:40pm Copy Link
Dung User I cannot download the application.
I got an email and registration but cannot download the Windows software itself.
May 11 at 10:57pm Copy Link
Mr Dave Was anyone able to download the Windows file? I clicked the link in the email, took me to a new copy of the BDJ page with a box in the middle that said download would start in a moment, "click here" if it doesn't. Download didn't start after several minutes, so I clicked on "click" and "here", both looped back to the same place. No way to get the download file.

I hope they fix this the next time it's offered, disappointed for now. VideoProc is a great program. I'm confused by the naming, is VideoProc Converter the same program?
Aug 2 at 9:34pm Copy Link
Molly_Digiarty @Mr Dave Can you try Firefox to download this program? It may not work on Chrome-based browsers.

VideoProc was renamed to VideoProc Converter, so yes they are the same program.
Digiarty Software, Inc. - Aug 2 at 11:46pm Copy Link
Mr Dave Thanks for the reply. I don't use firefox, don't even have it installed. I'll try this site again in a few months and see if you support chromium-based browsers.
Aug 2 at 11:51pm Copy Link
Richard George @Molly_Digiarty
I had the same issue as @Mr Dave using my Chrome browser.
I then followed your suggestion to him and tried to download the program using Firefox.

The result?

File not downloaded. Potential security risk.
The file uses an insecure connection.
It may be corrupted or tampered with during the download process.
You may search for an alternative download source or try again later."
Aug 3 at 4:17am Copy Link
Constantin Florea @Richard George, In case of incomplete downloads, I believe the solution is to delete the contents of the folder which the browser uses to download the files and then try downloading the file again.

Our storage servers use http://, that is the reason you receive that message regarding the connection not being secured.

I also sent you an email with the direct installer URLs however in the case of this promotion, you may download the files from the product website if you want, because they are the same with the ones we're using.
BitsDuJour Admin - Aug 3 at 4:24am Copy Link
CthulhuSaves Download working fine on Vivaldi (a chromium browser). I did get the warning page, but just clicked "advanced" and then told it to download anyway. The problem might not be your browser, but corrupt cookies, extensions, etc.

Anywho, I'm curious, the program has an option to download subtitles, too, but it has never worked for me (I've actually used this program for some time). Is this a registration issue?
Aug 3 at 4:28am Copy Link
Molly_Digiarty @CthulhuSaves Thanks for your feedback. We're not sure if we fully understand it, do you mean that when you use the Downloader module, it cannot download external subtitles?
Digiarty Software, Inc. - Aug 3 at 6:51am Copy Link
CthulhuSaves Yes. YouTube, Twitch, --no matter the site, when subs are listed as available to download with the video, and I check the box to get them, it just does nothing. Downloads the video just fine, but no subs.

A lot of videos have a live chat during their premier, and very often that live chat is also listed as available as a sub file, which got me very excited at first. Love that idea. But sadly, nothing ever gets downloaded, even regular subs.

I've been assuming that it was because I was using the free version. That it was probably a paid feature. Is that incorrect?
Aug 3 at 2:35pm Copy Link
Richard George @Constantin Florea. Thank you for your kind assistance. I appreciate your help.
I was able to download from the link you provided, but I don't have the registration code. I'm not that technically adept, so I'll just wait till the next time this offer appears. Thanks!
Aug 3 at 3:34pm Copy Link
Molly_Digiarty @CthulhuSaves Free version supports this. Could you email with the content URL that you want to download with subtitles? So we can test it and better help you. Thanks so much for your feedback.
Digiarty Software, Inc. - Aug 3 at 7:21pm Copy Link
CthulhuSaves Sure, but there isn't one troublesome link. I've been using the free version for quite some time, and have literally tried to download subs on hundreds of YouTube, and dozens of Twitch, videos. It's never worked. Not once. (Multiple computers, as well). I'll send some example links to support, though.
Aug 3 at 9:56pm Copy Link

Our virus scan reports this download is 100% Clean Free Download

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