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Expand All You can also Post on Facebook, and we'll answer it there!

Mark Johnson When adding a comment to a conversation about an item on sale, the screen refreshes (form postback happens) after adding the comment. However, often your new comment does not appear, and you have to actually click the 'Reload this page' icon in the browser to see your comment.
Sometimes this happens, sometimes it doesn't. I have noticed before that some users post twice due to this problem (they don't think their original comment posted).

I don't know if this problem is linked to browser type or not. I have noticed it with FireFox and Chrome.
I notice that user comments are posted immediately (for registered users anyway), so the problem is not comment moderation. It just sometimes does not display new comments immediately after posting them, but forcing a screen refresh causes the new posting to appear.
        Oct 7 2012 at 1:52pm
Nico Westerdale Hi Mark,

What's happening is that the comments are cached and the cache gets refreshed after about 30 seconds or so. It's possible that the new comment isn't appearing in the cache yet. I'll have a look and see if we can make this a little better but still keep the caching.
        Oct 8 2012 at 10:55am
Constantin Florea You are correct, we have noticed this issues as well. Since we do check all comments (even those which are not held back for further moderation), we noticed the number of duplicate comments is low and it happens maybe several times a month. Based on this, so far, we don't consider this issue a problematic one.
        May 10 2018 at 11:19am
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