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Nico Westerdale Everyone,

We've spent the weekend moving to a new mail server. Some of you may have experienced a few glitches and a few duplicate emails in the last few days, we apologize for it if that's happened.

The new system should allow us some improved flexibility about what we send, and we're excited about the prospect.

We've begun migrating our Daily Bits traffic over, due to the volume that we send we have to do this over a period of weeks.

In the very unlikely event you find that you have been unsubscribed from Daily Bits please go here to sign up again:
        Aug 4 2013 at 6:02pm
Nico Westerdale The majority of the mail has now been moved over, we should be complete this week.
        Aug 10 2013 at 11:05am
Paul T On the plus side, I've been getting the daily email again for the last few days, after not receiving it for quite a while.

On the minus side, it's all gibberish. Here's just part of the most recent email. BTW, I'm using ATT/Yahoo. This is all in the actual body of the email, not the header.

Date: 11 Aug 2013 08:03:43 +0000
Subject: AwayFind (6 Month License) at BitsDuJour Today
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: base64
X-DynectEmail-Msg-Key: 20130811080343.3DB491FF31mail6-19-ewr


It goes on like that forever...
        Aug 11 2013 at 5:57am
Nico Westerdale Glad that it's started flowing again - but that's not exactly the email we wanted to send!
Let me know if you still get it garbled tonight.
        Aug 12 2013 at 1:44pm
Paul T Nico, it seems to be OK now. No problem with the latest email. It's good to be receiving it again! Good work.

I'll let you know if I receive any more of those crazy garbled emails.
        Aug 13 2013 at 3:52am
Frank Sielna Editor's Note: This comment was moved from the AwayFind (6 Month License) comments board, where it originally appeared.

Plase check your email software/server. Yesterday I got 7 (SEVEN!) identical emails "AwayFind (6 Month License) at BitsDuJour Today" to my single email address.
That sincerely sucks.

Thank you, Frank
        Aug 11 2013 at 11:46pm
Nico Westerdale Apologies for the mail issues - we were doing some work this weekend and we know that several people got duplicate emails.

The issue should be resolved.
        Aug 11 2013 at 11:47pm
DrTeeth Still getting duplicates here Nico.
        Aug 15 2013 at 10:10am
Nico Westerdale That's really weird. Can you check the 'to' email address - are you sure that it's identical in each email? It could be that we have some similar records in there.
        Aug 15 2013 at 10:39am
DrTeeth Hi Nico,

The 'to' address was identical. I had a look at my Outlook rules (a common cause of double emails) and made some changes. Hopefully, that should be it if all is well at your end.

        Aug 15 2013 at 11:55am
Nico Westerdale Taking a look now - thanks for the reply.
        Aug 15 2013 at 12:27pm
Nico Westerdale Dr Teeth - Could you tell me exactly how many minutes apart were the messages?

That would really help. - Thanks
        Aug 15 2013 at 1:00pm
DrTeeth There were sent at the same time, which leads me to believe it could be a reaction between my existing rule (since deleted) and your new server. Tomorrow will tell g.
        Aug 15 2013 at 1:04pm
Nico Westerdale Ok thanks - I'm putting some tracking codes in so if you get duplicates please email them all to me and I can diagnose.

        Aug 15 2013 at 1:07pm
DrTeeth Just sent you the two that were 9 mins apart.
        Aug 16 2013 at 3:12pm
Nico Westerdale Thanks I'll investigate!
        Aug 16 2013 at 4:30pm
DrTeeth Got 2 today that were 2 mins apart. If you need them, let me know.
        Aug 17 2013 at 4:40am
Nico Westerdale OK should be fine tonight
        Aug 17 2013 at 1:15pm
DrTeeth So far, so good. Thanks very much.

        Aug 18 2013 at 5:48am
DrTeeth I did notice that I started getting the emails at my gmail addy since your fix. I cancelled that sub - the gmail ringtone on my Samsung S3 is quite novel and it is a distraction when I am working - my patients usually start laughing.
        Aug 29 2013 at 10:45pm
Roberto you lucky... i only get 5.
        Aug 15 2013 at 2:02am
Nico Westerdale Was that today that you got 5?
        Aug 15 2013 at 10:40am
Nico Westerdale Here's a blog post about our new mail server:
        Aug 23 2013 at 1:20pm
Tortuga Hi Nico :)
I'm glad things are better on your end
But one thing that is rather annoying, is that now all your eMails come from the same address. Meaning, the newsletters, the RegKeys, etc all have the exact same sender :(
I had filters/folders for different types of BdJ correspondence, and all is always neat & clean. Being a "compulsive organizer", that is important !!
But now, that's impossible to do automatically, have to sort everything by hand
I didn't say anything before, hoping it was a temporary glitch during the move ...
Do you suppose something could be done about that?
Crossing fingers ;)
        Aug 24 2013 at 1:43am
Nico Westerdale Tortuga, We've changed the from email address of Daily Bits to match to from address of the other emails. If you're going to organize then your best bet would be to match the patterns in the subject lines.
        Aug 24 2013 at 5:17am
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