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NEW: Tell us your Software Suggestions!

Answers to FAQs

Products and Promos

How does this work?
Every day, we'll feature 24 hour discount deals on a Windows program or a web service at a substantial discount. You have until midnight eastern time to get the discounted price.
What if I miss a deal?
Our discounts are available for one day only, if you miss a deal you will not be able to get it later. There are often other discounts in our newsletter, so sign up now. It's free, we'll be very careful of your email address.
Do items "sell out"?
No - everything will be available at the discount until the end of the feature. This means you can try any program before you buy it, and still be sure you'll be able to get the discount until midnight (eastern time).
When does the daily featured item change?
At midnight eastern time. That's 9:00 p.m. Pacific time, 5:00 a.m. in London, 7:00 p.m. in Hawaii, 2:00 p.m. in Tokyo, 4:00 p.m. in Sydney, and 6:00pm in New Zealand at least when Daylight Savings Time is not in effect in the U.S. To help you figure out the time difference, right now it's 17:20 PM eastern time.
What won't you feature?
We won't feature "adult content", or file sharing products or any other programs that violate or help violate copyright laws.
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Buying, Privacy and Safety

If I buy any of the Featured Items, where am I buying them from?
You're buying it from the product's manufacturer. If you buy a copy of Quicken, you're buying it from Intuit. If you buy a copy of eWallet, you're buying it from Ilium Software. This way, you're in their database for support and upgrades, and you know you're buying a legal license for the software, not any kind of gray-market or pirated version.
How safe is shopping at these associated sites?
Very safe. Most of the products' sales are processed by one of the big software transaction managers (RegNow, eSellerate, Plimus, Share*It, etc.), but we also check all vendors before we list their product on our site. While we always suggest people use standard online shopping precautions, we're very comfortable representing any site whose products we feature. We only work with vendors that have reasonable privacy and support policies.
Where do I go if I need customer or technical support, or a refund?
Since we don't handle the actual product sales, we can't give refunds or credits. If you have a problem with a program, please write directly to the program's author. Their URL is always on the feature page. You can also contact recent and upcomming program authors directly on our contact form. If you do have trouble then let us know and we'll help out.
Are the programs featured the most current versions?
Yes! We feature only the current version of any program. And because you're buying the item right from its vendor, you know that it's a legal purchase, not a pirated version.
Can programs be shipped to me (wherever I am)?
If the vendor offers it, yes. It's up to them. If not, or if you don't want to pay for shipping, we always recommend making a backup CD of any installation file you download. Speaking from experience, you'll find at some point that you're glad you have it. Our policy is that everything has to be downloadable, so people anywhere can buy anything we feature. There are some products that also offer copies on CD, and in those cases, they set the policies about where they ship to. But again, everything we feature is downloadable, so shipping never has to be an issue.
Why should I use the store's link, if I'm buying right from the item's vendor?
The discounts are only available from our links, if you buy from the vendor you won't get our discount.
Will the same offers come back?
Many will, but we can't guarantee anything specific.
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General

What's the privacy policy?
In detail, it's here. Briefly, we'll treat all your information with respect, and not sell, give away, lend or abuse your email address. We're every bit as tired of spam as everyone else is, and we're not going to add to it.
Why don't you include your email addresses on this site?
One of the best ways to get a lot of spam is to publish an email address. The more spam we get, the easier it is to lose a real email. If you want to contact us, please use this form. We promise we'll take it every bit as seriously as we'd do with an email.
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Daily Email Subscription

How does the daily email work?
We have either a weekly or a daily email newsletter and we welcome you to join either of them. The weekly newsletter goes out early Monday morning and will have the next seven days of deals and any special offers that we may have, along with site news. The daily notifications go out every evening just past midnight and have just the deal that you can get that day. You can subscribe to either of them, and we'll be careful with your email address.
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Partners

Can I sell my software on this site?
Absolutely! Just fill out this form and we'll get back with you with all the information you need.

If you have a question we haven't answered, by all means send it to us.

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