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Virus Scan for Hard Disk Sentinel Professional

Detect Hard Drive Issues Before Catastrophe Strikes

Hard Disk Sentinel Professional gives you a complete overview of your hard drive's health, so you can spot potential problems before they result in an irrecoverable data catastrophe.

Our virus scan reports this download is 100% Clean Free Download

Download Virus Scan - Hard Disk Sentinel Professional

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus ProgramResultScan Date
Bkav (v 1.3.0.9367) Clean 11/7/2017
MicroWorld-eScan (v 14.0.297.0) Clean 11/7/2017
nProtect (v 2017-11-07.02) Clean 11/7/2017
CMC (v 1.1.0.977) Clean 11/4/2017
CAT-QuickHeal (v 14.00) Clean 11/7/2017
McAfee (v 6.0.6.653) Clean 11/7/2017
Cylance (v 2.3.1.101) Clean 11/7/2017
VIPRE (v 62282) Clean 11/7/2017
SUPERAntiSpyware (v 5.6.0.1032) Clean 11/7/2017
TheHacker (v 6.8.0.5.2121) Clean 11/2/2017
BitDefender (v 7.2) Clean 11/7/2017
K7GW (v 10.30.25175) Clean 11/7/2017
K7AntiVirus (v 10.30.25175) Clean 11/7/2017
Arcabit (v 1.0.0.827) Clean 11/7/2017
TrendMicro (v 9.862.0.1074) Clean 11/7/2017
Baidu (v 1.0.0.2) Suspicious Win32.Trojan.WisdomEyes.16070401.9500.9825 11/7/2017
Cyren (v 5.4.30.7) Clean 11/7/2017
Symantec (v 1.4.0.0) Clean 11/7/2017
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TrendMicro-HouseCall (v 9.950.0.1006) Clean 11/7/2017
Avast (v 17.7.3660.0) Clean 11/7/2017
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Alibaba (v 1.0) Clean 9/11/2017
NANO-Antivirus (v 1.0.100.19905) Clean 11/7/2017
AegisLab (v 4.2) Clean 11/7/2017
Rising (v 25.0.0.1) Clean 11/7/2017
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Antiy-AVL (v 3.0.0.1) Clean 11/3/2017
Kingsoft (v 2013.8.14.323) Clean 11/7/2017
Microsoft (v 1.1.14306.0) Clean 11/7/2017
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ZoneAlarm (v 1.0) Clean 11/7/2017
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AVware (v 1.5.0.42) Clean 11/7/2017
MAX (v 2017.6.26.1) Clean 11/7/2017
VBA32 (v 3.12.26.4) Clean 11/4/2017
Malwarebytes (v 2.1.1.1115) Clean 11/7/2017
WhiteArmor (v ) Clean 11/4/2017
Zoner (v 1.0) Clean 11/7/2017
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Yandex (v 5.5.1.3) Clean 11/7/2017
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Fortinet (v 5.4.247.0) Clean 11/7/2017
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Website Malware/Phishing Scan - H.D.S. Hungary

We've scanned hdsentinel.com using a variety of antivirus software and can bring you the following results.

Virus ProgramResult
CLEAN MX Clean site
Rising Clean site
OpenPhish Clean site
VX Vault Clean site
ZDB Zeus Clean site
AutoShun Unrated site
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PhishLabs Unrated site
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MalwareDomainList Clean site
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FraudScore Clean site
Kaspersky Clean site
BitDefender Clean site
Opera Clean site
Certly Clean site
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C-SIRT Clean site
CyberCrime Clean site
Websense ThreatSeeker Clean site
MalwarePatrol Clean site
Webutation Clean site
Trustwave Clean site
Web Security Guard Clean site
ADMINUSLabs Clean site
Malwarebytes hpHosts Clean site
Dr.Web Clean site
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Emsisoft Clean site
Malc0de Database Clean site
SpyEyeTracker Clean site
malwares.com URL checker Clean site
Phishtank Clean site
CloudStat Clean site
Malwared Clean site
Avira Clean site
StopBadware Unrated site
Antiy-AVL Clean site
SCUMWARE.org Clean site
FraudSense Clean site
Comodo Site Inspector Clean site
Malekal Clean site
ESET Clean site
Sophos Unrated site
Yandex Safebrowsing Clean site
Spam404 Clean site
Nucleon Clean site
Malware Domain Blocklist Clean site
Blueliv Clean site
Netcraft Unrated site
PalevoTracker Clean site
CRDF Clean site
ThreatHive Clean site
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URLQuery Unrated site
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Hard Disk Sentinel Professional Virus Scan Report
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What are people saying about Hard Disk Sentinel Professional

Keith Norton I'm trying this out on a several of my machines and so far I am impressed. The software has spotted some issues on some of my hard-drives and also thinks all my hard disks are running a bit warm. I'm going to install a fan or two and see what it thinks then. I might wind up going with the Enterprise edition they list on the website and install it on everything. It looks like the pricing is pretty reasonable.
Aug 11 2010 at 2:58pm Copy Link
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Mark W Does this support NAS drives?
Aug 15 2010 at 1:05am Copy Link
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Janos Mathe Thanks for your question.
No, only locally connected IDE/SATA/SCSI/SAS/USB drives are supported.
NAS enclosures do not provide direct access to the hard disk(s) under their control, so drive health, temperature about NAS drives are not displayed.
H.D.S. Hungary - Aug 15 2010 at 8:33pm Copy Link
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Mitch Kite This is a must have utility!  I started using this utility about 2 years ago when I got my new computer.  After about 1.5 years, the software alerted me that my hard drive was failing and I should make a back up of the drive immediately. I did make a successful backup and then watched as my drive deteriorated over the next week or so.  In the end, the drive was bad and was replaced under warranty.  So, I installed the new drive, restored my backup and I was back in business.  It was great that Hard Disk Sentinel gave me advanced warning of the drive going bad so I could take appropriate action and maintain the integrity of my data.
Aug 16 2010 at 4:48am Copy Link
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Mitch B hello janos, when license xfer, will this affect the 5 install limit?
Aug 16 2010 at 6:58pm Copy Link
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Janos Mathe Hello Mitch,
You can transfer your license to new system(s) as many times you wish if you previously removed the software from the old system. The install limit just prevents the use of the same license on too much systems at the same time.
H.D.S. Hungary - Aug 16 2010 at 11:48pm Copy Link
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Mitch B thanks janos, that makes sense and gives plenty of room for mistakes and pc crashes, a userfriendly hw-limitation sort of.

sentinel spotted a wearout on my backup drive and i'm running a little hot as keith, works great with my ssd to, nice program
Aug 17 2010 at 2:33am Copy Link
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Mike G Looks like an excellent utility. Works great on my work PC.  Unfortunately, Hard Disk Sentinel can't report information on my home PC which is running two RAID-1 arrays (one array is Intel X25-M G2 SSD) on Intel's 3400 SATA RAID controller using their Rapid Storage Technology driver. This is the fault of the RST driver which does not pass through SMART and other information from individual drives when in RAID mode. Probably nothing any hard disk utility can do about that. Looks like a per-computer license which is logical for this type of software, but it's cost-prohibitive when you have 2 or 3 and consider how many single-purpose utilities we end up buying. This pertains to any per-computer license, not just Hard Disk Sentinel. Per-user license is more affordable. Or at least have some kind of 3-pack/family-pack type of deal. Anyway, with the BDJ discount, I can at least get one copy of this impressive disk monitoring tool. :)
Aug 18 2010 at 12:25am Copy Link
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Alan yes some sort of a Family Pack or Home license sure would be nice.
I have my desktop which has 3 External USB drives, to that is my main concern, but I also have a powerful laptop for running VM's, etc, a laptop to use for development and my wife has a laptop, so basically 4 computers. If there was a Home License like SunbeltSoftware has for their Vipre antivirus, where I pay more than for a single license, but I can put it on all my computers that I own, that would be perfect.
I will try to at least get one copy for my desktop because I do believe it's running hot but will want to confirm it.
Alan
Aug 18 2010 at 1:54am Copy Link
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Janos Mathe Mike: you are correct, the detection is blocked by the RAID controller. It does not have a required function which would allow software (for example Hard Disk Sentinel) to access disks one-by-one and detect disk status information - that's why no health, temperature is displayed.
I try everything to add support for RAID controllers (many of them are already supported as listed on the webpage) but this depends on the manufacturer also. Of course if somehow possible, I'd immediately add support for Intel RAID controllers as well.
H.D.S. Hungary - Aug 18 2010 at 3:44am Copy Link
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Janos Mathe Mike, Alan: Thanks for your suggestion about the Family / Home license package, it sounds interesting, I'll surely consider this option :)
H.D.S. Hungary - Aug 18 2010 at 3:47am Copy Link
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Bud Gallagher I would be interested in obtaining this software but only when you have a Vipre type licensing system. I always have between 7-10 computers running in my house
Aug 18 2010 at 4:52am Copy Link
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Keith Norton They do have "Volume Discount Prices" listed on the purchase page. At the 10 computer point, the 50% discount brings the cost down to $10 per machine. That's what I did. The website also has Enterprise licensing available for multiple machines.
Aug 18 2010 at 5:32am Copy Link
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Mike G Janos, many of us join you in pleading with Intel for drive metrics and SSD TRIM support for RAID through their RST driver. At least they recently stated intentions to support TRIM in RAID mode. That will be a happy day for all of us!

If HDS decides to offer a family/home multi-pack someday, I hope you will have another sale on BDJ and consider those of us who purchase today. :)
Aug 18 2010 at 5:39am Copy Link
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Alan @Keith,
That would make it $62.50 for 5 licenses, which isn't too bad.
I will decide later today what I want to do.
Thanks,
Alan
Aug 18 2010 at 5:40am Copy Link
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Janos Mathe Mike: I agree - it would be excellent if Intel RAID drivers would allow the use of any ATA command (like TRIM, detection of S.M.A.R.T. information, use self-test and management functions, etc.) on the disks.
Today it is common that non-RAID drivers are also blocking some disk management commands (for example Acoustic Management feature).

A new such listing depends on BDJ also :)
H.D.S. Hungary - Aug 18 2010 at 6:42am Copy Link
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Janos Mathe As requested, the Hard Disk Sentinel Professional Family license is now available with big discount, just on BDJ, for 24 hours. Do not miss the new offer!

http://www.bitsdujour.com...af=504931/
H.D.S. Hungary - Mar 4 2011 at 8:13pm Copy Link
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Janos Mathe Important note about hardware compatibility: the current version of the software supports more RAID controllers to detect HDD / SSD status information connected to these RAID controllers.
This includes (for example but not limited to) Intel Matrix controllers as it was asked by many users (a driver update may be required).
H.D.S. Hungary - Mar 4 2011 at 8:14pm Copy Link
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Brian W. Janos, so this page's deal is for a single license for $28.00 is that correct?
I asked on the other page but I will ask here again. For the 50% off one day sale, is there a limit on the total number of deals that will be available? Is it going to sell out? or will you sell as many as there are people willing?

I ask for two reasons: The first reason is I would like to maybe get (2) - sets of 5 licenses.

The second reason is to ask: Do you want this publicized around the web? Or is this more a reward for those on your email list?
Mar 5 2011 at 1:46pm Copy Link
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Janos Mathe Yes, this page is for the single license (license for 1 computer).

On March 10, the other deal is a better choice as you can get Family license for almost the same price :-)

There is no limit for the available licenses, and the offer is available for everybody around the web on 10 March 2011.
H.D.S. Hungary - Mar 5 2011 at 8:57pm Copy Link
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Stop Spam My user account I normally log in as is a limited user account (LUA). Running the software as a service does not provide a GUI. Is there any solution to allow the software to automatically startup and run with a GUI under a LUA?

Tks
Mar 6 2011 at 8:53pm Copy Link
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Janos Mathe Starting with Windows Vista, Microsoft stopped supporting interactive services, that's why in service mode the GUI is available only under NT4, Win2000, WinXP and Win2003.

The workaround for this is under construction and it will be available in a later version of Hard Disk Sentinel.

At the moment, a good option is to enable the WebStatus feature (Configuration - Integration - WebStatus) and then you may access disk status information in any web browser.
H.D.S. Hungary - Mar 6 2011 at 9:02pm Copy Link
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Stop Spam Unfortunately when I try to enable the WebStatus for evaluation a message appears saying that the software must be registered.

I hope the workaround is released soon!
Mar 6 2011 at 11:44pm Copy Link
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Janos Mathe Yes, the WebStatus function is available only in the registered version.

Please check www.hdsentinel.com regularly or subscribe to the newsletter at the bottom of that page to be notified about the updates. This way you'll receive information as soon as that version will be available.
H.D.S. Hungary - Mar 7 2011 at 5:07am Copy Link
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SoftCollector Great software at a great price! The Developer is as responsive as any I have come across. Do not miss your chance to own HD Sentinel Pro.
Sep 30 2011 at 6:47am Copy Link
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_*_ Will this software format (low level format as well) hard drives?
Thank you
Sep 30 2011 at 1:09pm Copy Link
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Janos Mathe Yes of course: please check Disk - Surface Test - Reinitialise Disk Surface.

(if I want to be more precise, this function is even more powerful, a simpler version of this test is usually (incorrectly) called as low level format by other tools.)
H.D.S. Hungary - Oct 1 2011 at 7:35am Copy Link
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Janos Mathe SoftCollector: Thanks :-) Please just let me know if I can help somehow.
H.D.S. Hungary - Oct 1 2011 at 7:36am Copy Link
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Adrian Williams I've just compared Ashampoo HDD control 2 (on offer today at $12) and Hard Disk sentinel pro. Both software packges produce completely different results. Ashampoo's system gives me a 97% health, 100% performance, HD Sentinel gives me a 100% performance, 60% health. Which do I believe, and why so different ?
Drilling down using HDSP I got to :-
"150 errors occured during data transfer. This may indicate problem of the device or with data/power cables. It is recommended to examine and replace the cables if possible.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
Problems occurred between the communication of the disk and the host 36610 times.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there"

The drive has run 13078 hours and has started 1304 times so I'm now unsure whether to replace the drive or go with ashampoo's 97% OK figure.

Would anyone like to comment ?
Oct 1 2011 at 7:45am Copy Link
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Janos Mathe Thanks for your message and question.

Basically, as you may see, all software are based on the S.M.A.R.T. (self-monitoring) values reported by the drive.
These contain status information about different sensors built into the drive (both current values and ever measured).

Different software calculate health differently based on these attributes.
Most software uses the relation between the "value" and the "threshold" fields for the attributes to measure how "good" an attribute is (and shows a health value based on that).

Researches showed that this method is wrong.
It is not able to show the _real_ number of problems and not
able to predict failures as in most cases, it displays far better status than should. (if you are interested in further details, please check http://www.hdsentinel.com/smart
and check the example at the bottom: the failed disk seemed perfect in other software).

This is why the development of Hard Disk Sentinel was started.

Personally I'd only trust a software which can tell (by the text description) what kind of problems found or why the health is 100%, 97%, 60% or so (what kind of problems found
or not found).

I suspect this is the case: maybe the other software noticed some errors but not properly identified all issues. 97% seems very high in my opinion, knowing that the text description
contains numerous problems.

Hard Disk Sentinel offers numerous test functions to verify if the disk status is stable and/or if there are any furhter problems with the drive. If the drive status is stable, you may continue using it - with constant monitoring and using a software which is sensitive enough to report any new (even minor) problems, allowing to perform a backup (it is even possible to configure Hard Disk Sentinel to perform automatic backup upon that).

Please check http://www.hdsentinel.com/faq.php#tests for more information about the recommended steps in this situation.

If you can use "Report" menu "Send test report to developer" option in Hard Disk Sentinel, I can check the complete status of the disk drive and may advise based on that.
H.D.S. Hungary - Oct 1 2011 at 8:06am Copy Link
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Adrian Williams Janos
Wow, That was quick. Comprehensive explanation (nice bit of cutting and pasting from the website :)
I've sent you a test report as suggested. I look forward to your comments.
Oct 1 2011 at 9:31am Copy Link
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Janos Mathe Hi Adrian,
No, it was cut&paste TO the website: I wrote the answer to you and then immediately added that to the F.A.Q. section as I'm sure this information may help other users also :-)
Thanks for the report, I'll examine it and answer soon!
H.D.S. Hungary - Oct 1 2011 at 9:35am Copy Link
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_*_ I have a question about installing on more than 1 computer. My main system is where I would install the program, but if my main system dies (which it did recently, and still is dead until Monday), would I be able to install it on my laptop and then uninstall from the laptop once the main system is up and running again?

I hope that made some sense! :o)
Oct 1 2011 at 11:17am Copy Link
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Janos Mathe Yes of course, you can move the license to any other computer (desktop, laptop, server, netbook) any time. Just make sure the license is used on 1 PC at any time.

This is possible both as you wrote (temporarily) and upon complete system upgrade.
H.D.S. Hungary - Oct 1 2011 at 11:27am Copy Link
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SoftCollector I would not trust what Ashampoo tells you. They are a good software company, meaning that they produce a number of titles in a wide range of subjects (applications), well above the average level, but never quite excelling at anything. I own several of their products and have been upgrading for years, but I finally stopped, because they never fix bugs and I just grew tired.
Oct 1 2011 at 11:38am Copy Link
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Adrian Williams @softcollector. A Valid comment about ashampoo. Good value but not always the most comprehensive/accurate.

@Janos.
I can't fault the support. Janos has sent me a response to the report I sent him. This included advice and the offer of further assistance. I'll be buying the software as he' earned my $17.50 already. Thanks again Janos. Also, the addition to the website FAQ was a good touch.
Oct 1 2011 at 2:20pm Copy Link
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SoftCollector @Adrian Williams

True. I have witnessed software developers do nicely on BDJ and some did indeed amazingly well by being attentive to customer questions and suggestions. I have also seen very many fail by being curt, impolite or simply MIA.

From my personal experience Janos has been among the most responsive developers and he well deserves his good standing.

Basically, there are several HDD programs worth noting: Spintrite, HDD Regenerator, HDD Sentinel and Active@ Disk Monitor Pro. The first two have grown into some (deserved or not) cult status, partially based on their demands to do some kind of low format magic (it could indeed be useful to fix errors under DOS), and the last one I do like, but it has no USB drive support.

HDD Sentinel has at its disposal the substantial knowledge of its creator, a mass of statistical information (to make predictions) and a wide range of tools. The only thing you cannot do with it is check and 'fix' errors on your active Windows partition (under DOS) and hopefully Janos will add that in the future.

I would also freshen up the interface and change the icon, but these are really small things when you consider the wealth of functions under the hood - and Janos's energy and willingness to help.

These are all the right ingredients for success in this line of business.

Way to go, Janos!
Oct 1 2011 at 2:36pm Copy Link
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_*_ Thank you for the responses; now it is just a matter of waiting until the sale.
Oct 1 2011 at 5:39pm Copy Link
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Roberto im using hddlife3, but now im evaluating hard disk sentinel.
this one looks more featured, but its eating 1% cpu and 24mb memory (hddlife scores 0% cpu, 3mb memory).

its not important diference, but im a software lover and my system ends with many apps in background.

anybody tryed both? thanks!
Oct 2 2011 at 2:15am Copy Link
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Janos Mathe The higher RAM/CPU usage is mostly caused by the real-time performance monitoring function. This requires the use of Windows performance counters and using and accessing these objects are a bit resource intensive (made that way by Microsoft).
Hihger CPU usually happens on systems with many hard disk drives, in most cases the usage is under 1% even on older systems.

Also HDSentinel uses more detailed databases, statistics, hardware support - which may require more memory.
However, it has an intelligent memory-management function to cache its database, statistics but automatically adjust memory usage as required. For example, on a P3-733 with 256 MB memory and single hard disk (using XP pro SP3) it uses only 3.9 MB memory and less than 1% CPU, after 2.5 weeks of uptime.
(please check http://www.hdsentinel.com/hds_mem.gif , columns are: CPU usage%, total CPU time under 17 days, current RAM usage, highest (peak) RAM usage).
H.D.S. Hungary - Oct 2 2011 at 2:52am Copy Link
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Frank Stephens This is terrific software, excellent and very responsive developer, highly recommended. The ability to display S.M.A.R.T. information from RAID drives is wonderful. Has the most accurate and well-interpreted S.M.A.R.T. information of any utility I've used.

Adrian Williams, it's highly likely that you have a bad data cable, those are common. I recommend buying an SATA III grade cable with metal clips on both ends. I replaced all of my data cables with OKGear SATA III (6 Gbps) cables from Newegg, excellent price and service, and you can choose exactly what lengths, colors, and connectors you want. Use different search terms, many searches on Newegg don't yield complete results (common problem when different keywords are used), and study the descriptions very carefully.

Roberto Porcar, HD Sentinel uses almost no resources on my system, but I do have a quad-core CPU. Janos Mathe has an excellent understanding of how Windows actually works, and convinced me that HD Sentinel places a very low load on Windows. I had turned off or not used some features in HD Sentinel until he convinced me that it wouldn't have any impact on Windows, and it hasn't.
Oct 3 2011 at 12:33am Copy Link
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Adrian Williams Thanks Frank for the advice - I'll order a new cable.
Oct 3 2011 at 12:43am Copy Link
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Roberto thanks for your comment Frank. I'll buy my copy today.
Oct 3 2011 at 12:49am Copy Link
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Janos Mathe @Frank: Thanks for your kind words!

You are absolutely correct about the SATA cables: it is highly recommended to use such cables as they provide much better connection and much less problems compared to "standard" cables as they sometimes even do not fit properly and cause lots of problems.
H.D.S. Hungary - Oct 3 2011 at 1:01am Copy Link
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mnazmi hi,

Thanks for deal. HDS supports SSD , I wonder that HDS always check SSD , does this occation is creating any porblem.
According to someone constantly writing and reading have problems for SSD
Oct 3 2011 at 2:17am Copy Link
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Janos Mathe Hi,
Yes, Hard Disk Sentinel checks and monitors the status of SSDs also, not only hard disks.

There are no problems or compatibility issues with that but if you prefer, please use Report - Send test report to developer option so I can check and advise.
H.D.S. Hungary - Oct 3 2011 at 2:26am Copy Link
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mnazmi hi,

Thanks your reply.I haven't install my SSD yet. But I wonder that HDS check SSD constantly this cocation is reduce the life of SSD ?
Oct 3 2011 at 2:48am Copy Link
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Frank Stephens M.Nazmi Özmilli, when HDS queries your SSD for S.M.A.R.T. status, that's a read, not a write operation, so that doesn't impact your SSD. Generally, your SSD will be used for your system volume, so programs like HDS will be installed there and will write their data there. The frequency and amount of data is too small to impact your SSD in any kind of noticeable way. People worry about SSD lifespan too much. The neat thing about HDS is that you can easily monitor your SSD's remaining lifespan. Mine sees very heavy use, and from the slow decline in remaining lifespan (about 10% per year), it should last a decade (far longer than the useful lifespan of my computer), and I'll have plenty of warning.
Oct 3 2011 at 3:06am Copy Link
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mnazmi hi,
thanks Frank Stephens, I'm new for SSD and wondering that things.
Oct 3 2011 at 3:13am Copy Link
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Robert Edwards 1) I have MS Windows Home Server. Will it work in this?

2) I carry 2 USB Flash drives. Will it work on these?
Oct 3 2011 at 5:55am Copy Link
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Janos Mathe 1) Yes, Hard Disk Sentinel should work with MS Windows Home Server also.

2) USB Flash drives, memory cards (except some CF cards), mobile devices do not provide status information, so their health and temperature level will not be displayed. However, the Disk menu Surface test functions can be used to diagnose these devices as well to verify and repair problems with them.

Please download the trial version to verify the compatibility with your system. If you use the Report - Send test report to developer option, I can check the storage configuration and advise.
H.D.S. Hungary - Oct 3 2011 at 6:02am Copy Link
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Eddie Tex Janos, the positive feedback on your product is impressive. What do you recommend for those of us who often troubleshoot other people's PCs and would like this type of utility to be able to measure the health of their drives?

It doesn't appear that HDSP can run in portable mode, can it?
Oct 3 2011 at 6:35am Copy Link
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Janos Mathe Thanks for your kindness!

The portable mode is under construction and it will be released in the near future - as it was asked by several users.

That can be copied onto a pendrive and launched from that to diagnose the drives in the system - without installation first and without saving any information/statistics/settings to the system (saving everything to the pendrive instead).

Of course existing users of HDSPro can also move to that version (using their license on the portable edition instead of the installed version on a specific system).
H.D.S. Hungary - Oct 3 2011 at 6:49am Copy Link
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Robert Edwards Do you have a multi-use license. One that I can leave install and one I can carry on a USB (portable version) flash drive.
Oct 3 2011 at 7:31am Copy Link
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VLM Janos, just writing to clarify your last statement. I assume that you mean that people, who purchase HD Sentinel Pro today, will be able to purchase an upgrade to the portable version when it becomes available ... and that you do NOT mean to say that this upgrade will be free for those who purchase today.

Is this correct?
Oct 3 2011 at 7:33am Copy Link
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Robert Edwards Jonos, I see on your website a family pack. Can we get a discount for that?
Oct 3 2011 at 7:35am Copy Link
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VLM Yes, I like Robert's suggestion. When the portable version is ready, a dual license that allows one local install and one portable install. Just input. :)
Oct 3 2011 at 7:40am Copy Link
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Janos Mathe Robert: for installing on your computer and using the portable on the USB pendrive, you may need to have 2 different licenses.
On the order page, please check "Volume discount prices" as even better price is available from 2 licenses.

Also, yes, you are correct: if you select the Family version, you can install it on up to 5 computers (or use one or more licenses from this pool in the future with the portable version).

There is an offer for this Family version also available at http://www.bitsdujour.com...ly-license
(just it may not be as economic as the current promotion).
H.D.S. Hungary - Oct 3 2011 at 7:45am Copy Link
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Eddie Tex Sold!
Oct 3 2011 at 7:46am Copy Link
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Janos Mathe @The Presiding Emissary for Vibrant Living Ministries and Successors: excuse me for the confusion!

Basically the portable version is not a different product, just the usage (location) of Hard Disk Sentinel Pro is different. It means that you can use a license of Hard Disk Sentinel Pro for the installed version on your computer OR that license on the pendrive with the portable version.
If you prefer both, you'd need 2 licenses or a Family pack (which allows further installations).

Thanks for the tip, that "dual" license sounds as a nice idea, I'm sure it will be available that way also when the portable version is released :-)
H.D.S. Hungary - Oct 3 2011 at 7:48am Copy Link
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VLM :):) Janos. And I'm sure you'll be back here, making sure we all know when the portable version becomes available!
Oct 3 2011 at 7:58am Copy Link
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Janos Mathe Maybe - but it depends on BDJ also ;-)
H.D.S. Hungary - Oct 3 2011 at 8:01am Copy Link
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Janos Mathe Yes, you are correct: if you select the Family pack, you can use one (or more) of those 5 licenses with the portable version.

I know and completely agree you: maybe a portable version can be powerful (to diagnose different systems without installation) but in general, it offers the same functionality as the installed Pro version, so I'm sure it would not be fair to ask higher price.

Also that way the computer(s) have no real-time (constant) monitoring with alerts, automatic backup, scheduled tests, etc... which are also important functions.
Like an antivirus software: it is nice to have a tool to perform a scan/repair when required, but constant protection is also important :-)

To be honest, the licensing part of the portable version was not yet finalised (this is why I did not prefer to say anything about that future version), but I can make sure that if you get a license now for Hard Disk Sentinel Professional - you can use the portable version as well with the license (but then you'd need to remove the license from the the installed version).

So if you require both real time protection (as now) and the portable version (the new feature) you may need to have two licenses.

(maybe if you have other ideas, thoughts, requirements, feel free to write me to infohdsentinel.com :-)
H.D.S. Hungary - Oct 3 2011 at 8:16am Copy Link
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VLM Thanks Janos, for sharing at this time. Other than the dual-license idea already mentioned above, I would add only this: Your approach is very generous. I encourage you to do the business analysis needed to ensure that you remain prosperous in all this. It is very generous of you to offer the same price for the portable as for the installed version, in this one promotion. And I wonder whether it is also the best business choice for you in the long run, even considering the difference WRT real-time monitoring.

Sorry, I don't mean to seem intrusive. This is an area where I have some considerable background and experience. And I just plain like you ... I would like for you to prosper and to enjoy the fruits of your labor. :)
Oct 3 2011 at 8:42am Copy Link
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Janos Mathe Thanks for your thoughts and kind words :-)
Of course, as you may see in the previous comments, I'm open for any ideas, comments, thoughts - even if they are technical or related to other areas like licensing/pricing :-)

Yes, I'm simple and I prefer to keep things simple to help instead of complicating things. This is why originally planned that the portable version should not be a new product (with different licensing, different prices).

(I just sent you an e-mail also!)
H.D.S. Hungary - Oct 3 2011 at 8:54am Copy Link
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VLM Received and responded to, thank you!

I have a question about the product. Does it work over a network? For example, if my computer and my partner’s computer are both on the home network, and if I have HDSentinel installed on my machine only, and if my machine can see her entire computer over the network, or even one entire disk on her computer, then can HDSentinel on my machine monitor that drive on her machine, over the network?
Oct 3 2011 at 9:19am Copy Link
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Janos Mathe Yes, HDSentinel Pro can provide disk status over the network - but only about the system where it is running because only that way can access and read disk status. Then you can get status about the system by using a web browser.

Please check Configuration - Integration - Enable WebStatus option and the help about this function.

So if you have installed on your computer, then you can get disk status information about your computer from the other computer (or even from a mobile phone/PDA/tablet/netbook/etc. running a web browser). That can be secured of course to prevent unauthorized access.

If you prefer to check hard disk status in the computer of your partner, then HDS need to be installed on that computer.
H.D.S. Hungary - Oct 3 2011 at 9:41am Copy Link
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VLM Thank you Janos, that's very clear.

I must be imagining an enterprise edition, where some kernel sits on various machines, each installed kernel monitoring devices on its own machine, where one observer machine sees all, and where exception reporting becomes the norm (on the observer machine).

Or something like that. :)
Oct 3 2011 at 9:49am Copy Link
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Janos Mathe Oh, I see!
There is Hard Disk Sentinel Enterprise Edition available, exactly for this task :-)

Please check:
http://www.hdsentinel.com...rprise.php

You can install on the client computers you plan to monitor remotely and you can have a central management software (the Enterprise Server) which collects and displays status about the remote computers, issues alerts and so.
You can see several images about this central management console at
http://www.hdsentinel.com...creenshots
H.D.S. Hungary - Oct 3 2011 at 9:54am Copy Link
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Techtoysavvy Any idea, ballpark, how long it would take to do a low level reinitialize for a 2TB 7200 drive?
Oct 3 2011 at 11:45am Copy Link
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VLM Yes, Janos, this is exactly what I mean, with one additional idea: Perhaps a small-scale version of the enterprise edition would be useful in homes and small offices, even more so than a family pack. I wonder whether you might consider, perhaps not today of course, but in the future, a Home Edition (or something like that) for 2, 3, 5 licenses of the enterprise edition.
Oct 3 2011 at 12:00pm Copy Link
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Janos Mathe The complete "reinitialise disk status" on a 2TB disk may require at least 3 days (70+ hours) as it uses several overwrite patterns with speical initialisation patterns before erasing the disk contents.
Nice way to verify the stability of the disk before first use :-)

If you prefer a much quicker way to overwrite (clear the disk surface), use Disk - Surface Test - Write test.
Some other software (incorrectly call this or similar function as low level format.
H.D.S. Hungary - Oct 3 2011 at 12:08pm Copy Link
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Janos Mathe @Prasad: Yes of course - just it may require special attention compared to hard disks.

Because of the wear leveling and the spare area of the SSD, a simple overwrite may not be enough as it may leave data fragments inside some memory cells.
But if you use Disk - Surface Test - Reinitialise disk surface, it is absolutely sure that no recoverable data remains in any parts of the SSD.
Alternatively repeated write tests (Disk - Surface Test - Write test) will give the same results.
H.D.S. Hungary - Oct 3 2011 at 12:13pm Copy Link
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Janos Mathe @The Presiding Emissary for Vibrant Living Ministries and Successors:
Thanks for the idea!
In general the Enterprise version was designed for larger networks (10 computers or more) but I agree that it may be useful in home environments also.
That "Home Enterprise" package will be surely considered and may be available in the future.
H.D.S. Hungary - Oct 3 2011 at 12:15pm Copy Link
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Techtoysavvy sorry, I did not make my purpose for erase clear. It is not for security. In the case of SSD, I have an older Intel SSD that does not support TRIM. I periodically take it out of my laptop, image it and reinitialize it. This is done becuase the SSD performance degrades noticably.

The procedure is fast becuase it does not actually erase the drive. However, it is a pain in the neck depending on the utility used. For example, one utility requires a DOS boot and drives must all be set as IDE instead of AHCI. SSDs I have from OCZ use their utility (not Intel) and the OCZ utility is incomptible with later versions of Intel storage drivers so finding a machine to run the utility is an issue. Sorry this is long but I am hoping to make those problems go away and still use older SSDs.
Oct 3 2011 at 12:34pm Copy Link
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Janos Mathe I see, I thought you asked for secure erase to prevent data recovery.

Then I'd suggest Disk - Surface Test - Write test, it is the fastest way to fully erase the SSD (overwrite with 0's to restore the factory state). This works under Windows regardless of the BIOS setting (botj IDE / AHCI mode).
H.D.S. Hungary - Oct 3 2011 at 1:17pm Copy Link
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Janos Mathe Oh, I see the other issue about the 2TB hard disk.
Then the above mentioned Disk - Surface Test - Write test is the perfect option to perform a complete overwrite which should surely clear the marks you mentioned.

You can even use Disk - Surface Test - View to examine the contents of the sectors. With some investigation, maybe you can even find the traces (possibly near the beginning or end of the hard disk, depending on the RAID controller used by Sans Digital).

If you can find them, then you can start this disk test to target the affected area to really quickly clear the marks, without the need of clear the entire drive.

Personally I'd try Disk - Surface Test - Write test but before starting, selecting Configuration (in the window which lists the disk test options) and enable "Butterfly test" only. That would start clearing the beginning and end of the drive and advance to the center. Maybe just after some steps, the marks will be completely removed (without the need of complete overwrite).

However, a complete testing may help to investigate if there is any real problem with the drive.
H.D.S. Hungary - Oct 3 2011 at 1:27pm Copy Link
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SoftCollector Dear Janos,

You have mentioned that DOS fixing of errors has been planned for implementation. Is there a general timeframe for the realization of this feature?

Kind Regards,
SC
Oct 3 2011 at 1:42pm Copy Link
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Techtoysavvy Thanks. I especially like the idea of butterfly write. I suspect the offending portions are near the beginning or end. I will pick up HDS now but I will not try it until the next DISK "failure". I may be able to figure out where they write the data. It must be in some place that the OS can not access. i suspect some good sector is marked bad and the data is stored there. I assume the surface test goes after all sectors, including the ones marked bad.

Also, I will use HDS to test the drive first. One of the drives that was marked bad passed the basic vendor test but died during the erase. In that case, the RAID DAS may have correctly suspected that the drive was near failure.

I should probably test all of my drives before I deploy them :)
Oct 3 2011 at 1:52pm Copy Link
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Janos Mathe @SoftCollector:
Thanks, and excuse me for the delay.
Yes, it is planned (I know, really long time ago) - but not yet possible to tell when it will be available. Due to limited development capacity, it's release is a bit delayed.
Thanks for your understanding and patience.
H.D.S. Hungary - Oct 3 2011 at 2:01pm Copy Link
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Janos Mathe @Prasad Paranjpe:
Yes, most RAID controllers reserve some sectors (usually at the beginning or the end of the drive) and decrease the available capacity with those sectors.
It means that the OS can't see these sectors at all when the drive is used in the RAID array. They're not marked as bad, just software can't access these sectors because the RAID controller uses them to store ithe array control information.

However when you remove it from the control of the RAID controller, these sectors are again available and HDSentinel can access them and can erase/clear them as well to restore the drive to original state (which can be re-used in the RAID if you prefer).

Yes, maybe it is good idea to test the drives before creating the RAID array ;-)
Personally I'd recommend to perform the tests (upon any sign of problems and/or when the drive is first used) described at
http://www.hdsentinel.com/faq.php#tests
to reveal and fix any problems.
H.D.S. Hungary - Oct 3 2011 at 2:09pm Copy Link
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Techtoysavvy As far as the SSD, are you sure? Many people that write about this on the web are confused. I don't think you need to write 0s or 1s to the entire drive. There is some way to do this that is called 'secure erase' but does not necessarily write to the entire drive. As I understand it, SSDs include a command to erase a page and that you don't need to write to each bit. You should just have to march through the pages. I think of this as a low level operation. The other low level operation would be to erase or overwrite the table on the drive that contains all the mappings. Again this would be quite fast.
I have not obtained and read the SSD technical data sheets but I understand that for low level operations they can be quite different that regular hard drives. So I am wondering if you treat and SSD differently at the low level.
Oct 3 2011 at 2:18pm Copy Link
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Janos Mathe Yes, there is a "secure erase" function of the SSDs (also available by most HDDs also, just works differently for HDDs).

Yes, I agree that it is a different command and need to be transferred to the SSD (or hard disk) via special ways (this is what you wrote, that even the DOS tool you tried was not working with AHCI mode, just in IDE mode).
In general, this function can't be used under Windows because the disk controller driver blocks such commands (do not pass to the drive).

So I can confirm that the overwrite I suggested (performed under Windows) is really different from this function - as it just clears the entire SSD.

Can you please use Report - Send test report to developer option? That way I can check the type of your SSD used and specifically examine the possibilities with that model.
H.D.S. Hungary - Oct 3 2011 at 2:29pm Copy Link
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wiseolowl -- I purchased the program last night and already it is showing my perfect backup drive is not so perfect.

Looking at the fact that there are some not so good sectors why cannot these bad or suspect sectors be locked away from the OS and never used again?

Back in the DOS days formats of HDD used to take a considerable time, and I always thought part of the format process was to assess bad sectors and lock them from further usage. Nowadays format programs seem to format in a flash with barely enough time to do anything properly.

So why the concentration on re-initialize the disk surface, would it not be better to lock out the bad or suspect sectors?
Oct 3 2011 at 2:37pm Copy Link
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Eddie Tex Everyone, without question, Janos is one of the most responsive developers I've seen here. If you like this fine product, I encourage you to support it in order to help sustain great developers like him!
Oct 3 2011 at 2:59pm Copy Link
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Claudio Salvio Janos,
Congratulations for a nice piece of software.
The Enterprise Edition (in its two flavors) would be very useful to some of us.
It would be great to see it here on sale at Bits du Jour .
Oct 3 2011 at 3:30pm Copy Link
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Techtoysavvy Just bought and installed HDS. Janos, I sent the report but don't worry about that SSD. That is a new SSD. The one I wanted to secure erase was the Intel X25-M 80G G1. Last time I used the Intel utility but I think technically, Intel does not support this old drive with its toolkit. The OCZ drives I mentioned will be a problem becuase OCZ utilities do not work when Intel storage drivers v10 are installed. I may or may not have a machine with v9 of the drivers installed anymore.

I am impressed with your knowledge of storage. Very professional!

If writing zeros/ones works but just takes longer it makes little difference to me. I hate rebooting into dos and changing back and forth from AHCI to IDE.
Oct 3 2011 at 3:52pm Copy Link
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Frank Stephens Prasad Paranjpe, yes, the Secure Erase command will restore most SSDs to their pristine state, minus wear, in minutes. Unfortunately, there are many unscrupulous software vendors who want to justify their overpriced "erasing" software, when a simple command sequence would do (it's not quite as simple as a single command). On HDDs, Secure Erase can take a long time, HD Sentinel can tell you how long, check Security Mode under the Information tab. Your SSD will support the Secure Erase command, although that doesn't guarantee that it will restore to a pristine minus wear state (most newer SSDs do, but yours is old). There are number of Linux utilities which can do the job via a boot disc, this one looks easy:
http://www.ocztechnologyf...ick-Method
Oct 3 2011 at 4:54pm Copy Link
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Ralph Bressler I purchased the software several hours ago and still did not get an e-mail with an activation code. Why?
Oct 3 2011 at 8:12pm Copy Link
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Janos Mathe @wiseolowl: Thanks for your message.
In general, these bad sectors are never used again.
Exactly as you wrote, they are marked as bad (internally in the hard disk), their contents are moved to the spare area (this is called reallocation) and all further reads and writes are then re-directed to this spare area.
So the original (bad) sector is never accessible again.
This is independent from the OS and the file system.

It means that if your drive reports a relatively low number of such bad sectors, these do not cause problems during the use of the disk. It is then important to verify if the disk status is stable or if (slowly) new and new such sectors (or other problems) reported during the usage of the drive as these may risk data loss.

Please click on the "?" next to text description and check "Bad sectors" topic. Also you may find more information at
http://www.hdsentinel.com/faq.php#health
http://www.hdsentinel.com/faq.php#tests

(if you make sure that the drive is stable and the tests described on the above page shows no errors, you can even acknowledge the reported problems and clear them in Hard Disk Sentinel to remove the reported errors from the text description).
H.D.S. Hungary - Oct 3 2011 at 8:47pm Copy Link
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Janos Mathe @Eddie: Thanks so much for your kind words :-)

@Claudio: Thanks! Yes, maybe one day the Enterprise version will be available here on BDJ also :-)
H.D.S. Hungary - Oct 3 2011 at 8:51pm Copy Link
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Janos Mathe @Prasad: thanks for the report, I'm investigating it and will answer in e-mail.
H.D.S. Hungary - Oct 3 2011 at 8:54pm Copy Link
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Janos Mathe @Frank: thanks for the information!

Basically I agree, that the secure erase command is a standard ATA command which can be relatively easily sent to the hard disk/SSD - but only under DOS, if IDE mode is selected.
With AHCI, things are bit different, I'm still researching about that.

That secure erase function is planned for HDSDOS ( http://www.hdsentinel.com/hdsdos.php ), hopefully it will be available in a future version of that tool also.
H.D.S. Hungary - Oct 3 2011 at 9:00pm Copy Link
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Janos Mathe @Ralph: Sorry for the delay.
Sometimes the processing (at Share-it, they are responsible for the order procedure) may take a bit longer time.
Can you please send some details (name, payment method, e-mail address) in e-mail to info@hdsentinel.com ? That way I can check with Share-it.
H.D.S. Hungary - Oct 3 2011 at 9:04pm Copy Link
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Janos Mathe @Ralph: Thanks for the e-mail, I just sent back an answer.
Excuse me again for the delay at Share-it.
H.D.S. Hungary - Oct 3 2011 at 9:15pm Copy Link
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Fletch Indeed sometimes Share-it injects a delay depending on how you pay and perhaps other factors. They've always been responsive to inquires though and I've never had a delay of over 24 hours. I never hesitate to order via Share-It.
Oct 3 2011 at 9:38pm Copy Link
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Janos Mathe @Ron: yes, in the past years I had no problems with Share-it. They're always reliable, responsive and helpful in all situations.
H.D.S. Hungary - Oct 3 2011 at 9:49pm Copy Link
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Steven Avery Hi Folks,

My compliments to Janos and thanks to informative posters. I went ahead on this one on "general principles". Note that HDS has a web forum, mildly active, .. an additional good sign. In the past I have shied away from these software (it tells me 100% health at the moment) but I made an exception here since this has a nicer comfort level as a long-term keeper.

Bits is doing better lately emphasizing the strong support and niche type of products and reducing the "marketeers first". Whether deliberate or accidental, nice to see.

Steven
Oct 4 2011 at 12:19am Copy Link
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Janos Mathe Dear Friends,

Thank you very much for participating, thanks for your questions and comments! Thanks also for BitsDuJour for the opportunity.

Feel free to contact me at infohdsentinel.com (or by using Riport - Send test report to developer option in HDSentinel) any time if you have any questions or I can help somehow.
H.D.S. Hungary - Oct 4 2011 at 12:43am Copy Link
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Clive Davies I have a Dell Alien computer (not for games but for the capacity to handle large files( up to 2Gbs each) through photoshop.

I have three internal sata drives and four external drives - will your software monitor all of these on an ongoing basis or do you need to select them individually?
Jul 5 2012 at 1:58am Copy Link
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Janos Mathe Hi Clive,

Thanks for your question. Yes, I can confirm Hard Disk Sentinel constantly monitors the status of all drives and immediately let you know any issues with any of the hard disks (including both internal and external drives).

If you prefer, you may use Report - Send test report to developer option even in the trial version any time as then I can check the current situation and can advise.
H.D.S. Hungary - Jul 5 2012 at 8:25am Copy Link
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Cliff Conway I downloaded the trial. Installed. Started the software and thenblue screen of death (Win Vista Ultimate SP2)

Restarted portable now clicking on anything related to HD Sentinel does nothing.

Any ideas?

Thanks in advance,
Nov 2 2012 at 8:27am Copy Link
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Janos Mathe Excuse me for the troubles. However, this sounds interesting as Hard Disk Sentinel should not cause blue screen of death. Do you have any information about the displayed error message on the BSOD? It may point on a driver / device which is not working correctly - or even it is possible that the file system is damaged due to hard disk problem.
It may be required to install/upgrade the chipset drivers to prevent BSOD.

I'm not sure if I understand correctly .... Do you see that the Portable version starts and displays any kind (even limited) information?
The best would be to use Report - Send test report to developer option as then it is possible to investigate the actual situation and then help based on that, for example if there is an issue with a disk, disk controller, driver, etc.

Also you may try to start with /REPORT parameter as described at http://www.hdsentinel.com/faq.php#q10
to have a such report.

If you do not see the software at all after started HDSentinel.exe, please check if it's running in Windows Task Manager and if so, try to stop it and re-start.
Maybe remove USB drive(s), pendrives, card readers (if present) and restart Windows as then it may start better and faster.
H.D.S. Hungary - Nov 2 2012 at 11:27pm Copy Link
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Shay Hardin I am getting a $MFT message and am in need of some partition recovery, etc software. Do you make this as well or can you make a recommendation?
Dec 9 2012 at 10:33am Copy Link
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Janos Mathe Maybe the logical drive (partition) corrupted and this cause that the MFT is not accessible. It can be caused by power loss / forced reset or power off. May I ask what Hard Disk Sentinel displays for this hard disk?
I'm sorry but I can't really help in partition recovery :-(.
H.D.S. Hungary - Dec 11 2012 at 8:47am Copy Link
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Fletch Yesterday was the 2nd time this tool has warned me about a looming disk failure - allowing me to secure my most recent backup and get a replacement running before it was too late. The more disks you have, the more you need this.
May 6 2013 at 6:46pm Copy Link
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Gonzo Awesome and must-have application! This has to be one of the most essential software in every person's computer, considering its usefulness and power.
Where others fail to prematurely detect an issue with a hard drive, HDS works as designed :)
May 7 2013 at 3:04am Copy Link
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Janos Mathe @Ron,
@Gonzo:

Thanks so much for kind words, glad to hear Hard Disk Sentinel Professional helped :-)
H.D.S. Hungary - May 7 2013 at 3:08am Copy Link
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bob roos This saved my tush several times. Glad to have it.

BTW, (a small thing) I was looking to check to see if I had the current version and thought there wasn't a way because it was not under Help. I found the check under File. How about changing/adding a Help menu item to check for updates?
May 7 2013 at 6:17am Copy Link
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Janos Mathe Thanks for your attention and tip!

Yes, the "check for updates" option is available in the File menu. Also you can find this option in Configuration - Update page where it is possible to set up automatic checking + update.

Maybe it can be moved to Help menu (also), thanks for the tip :-)
H.D.S. Hungary - May 7 2013 at 6:32am Copy Link
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Rich OBrien I'm looking forward to the version of Hard Disk Sentinel that can both detect and repair better than chkdsk. Partitions keep disappearing from my hard drives. Chkdsk can't repair the partitions to bring them back. And I haven't found any other software that can. It's crazy that a single binary digit may cause the loss of hundreds of gigabytes of data. The great MiniTool Partition Wizard Pro 7.8 has a Partition Recovery Wizard, but it is the one thing that doesn't work. I'm wishing for a modern version of SpinRite by Gibson Research but which runs from within Windows. SpinRite works great at reviving and extending the life of a hard drive but it hasn't been updated for 7 years and it runs from DOS. SpinRite leaves users guessing about exactly which drives and partitions they are choosing to repair because SpinRite doesn't display the drives and partitions with the familiar names we give them. It could but it doesn't.
May 7 2013 at 1:20pm Copy Link
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Gonzo @Rich,
Although SpinRite should not be discussed here, I thought I'd clarify the following:
SpinRite works at a very low level in the HDD, which can only be achieved under DOS; Windows does not allow working directly with the HDD at such low level. That's why you'll never see SpinRite for Windows.
Also, SpinRite works directly with the HDD, at a level where partitions don't matter (lower level than paritioning), so it will always work with the entire HDD; you cannot choose a specific partition to check/repair.
Finally, due to the above, SpinRite does not really need any update at the moment, although I've read that with bigger hard drives it's becoming useless, due to the way new HDDs are manufactured.
May 7 2013 at 1:27pm Copy Link
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Janos Mathe I can make sure Hard Disk Sentinel is designed _exactly_ for this purpose.
Yes, I can confirm chkdsk simply can't be used to diagnose and repair hard disk problems - as it can diagnose issue with logical drives (partitions) only.
Hard Disk Sentinel has numerous functions to test hard disk, to reveal any kind of _real_ problems with the hard disks and repair them.
I'd recommend to check:
- http://www.hdsentinel.com/faq.php#tests
(about some of the most important tests to be used)
- http://www.hdsentinel.com...ectors.php
(about a very common problem - which can be fixed by Hard Disk Sentinel but causes many troubles especially for chkdsk)
- Help - Hard disk tests topic, which describes the tests, how they can be used, what are their purpose and how they can help.

Also if you're interested, I'd suggest checking Support - Knowledge Base - Hard Disk Cases section (directly at http://www.hdsentinel.com..._cases.php ) for most common hard disk problems and how it is possible to avoid them, investigate and improve the situation by Hard Disk Sentinel.
H.D.S. Hungary - May 7 2013 at 1:32pm Copy Link
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Janos Mathe @Gonzo: I need to tell that the hard disk testing functions of Hard Disk Sentinel work exactly the same way: they work at the lowest possible level.

Disk - Short self test / Extended self test are manufacturer-based hardware self tests, running "inside" the hard disk to check the most important components.

Disk - Surface test has different functions (simple Read test, Write test, Write + Read (verify), Refresh disk surface, Reinitialise disk surface) working directly with the hard disk surface. These do not rely on the actual partitions, this is why they can work even on un-partitioned hard disks and hard disks with partitions unavailable for Windows (eg. Linux partitons).

Please check the Help - Hard disk tests section for more details about specific tests. These measure transfer speed, verify retry count and the complete hard disk working parameters to point on any possible problems - and fix them.

I'd mention Reinitialise disk surface test - which is the most effective way to repair a hard disk as it:

"Overwrites the disk surface with special initialization pattern to restore the sectors to default (empty) status and reads back sector contents, to verify if they are accessible and consistent. Forces the analysis of any weak sectors and verifies any hidden problems and fixes them by reallocation of bad sectors (this is drive regeneration).

Enables better use of the disk as after the test the spare area will be used instead of any problematic sectors.
Very intensive and time-consuming test, especially if the level (the number of overwrite cycles) is set to higher value.

The simple version of this test is usually (incorrectly) called as low level format by other tools."
H.D.S. Hungary - May 7 2013 at 1:41pm Copy Link
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bob roos "I'd mention Reinitialise disk surface test - which is the most effective way to repair a hard disk as it:

"Overwrites the disk surface with special initialization pattern to restore the sectors to default (empty) status and reads back sector contents, to verify if they are accessible and consistent."

Reinitialize... with special initialization pattern sounds like it will destroy current data. Is this the case? Of course one should always backup first....
May 7 2013 at 1:51pm Copy Link
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Janos Mathe Yes, the "Reinitialise disk surface" test is a destructve one - so backup is required :-)

There are other non-destructive tests also available of course.
H.D.S. Hungary - May 7 2013 at 2:20pm Copy Link
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Janos Mathe Modern/bigger hard disks even require special attention. 4kbyte sectors, drives over 2 TB in capacity (and we need to mention SSDs) all require special attention and special methods to diagnose / test / repair.

These are available in Hard Disk Sentinel of course, plus it checks and reports possible compatibility troubles, for example if using the hard disk controller / USB adapter with a such high capacity hard disk may cause problems (see the warning message images at http://www.hdsentinel.com...ion420.php )
H.D.S. Hungary - May 7 2013 at 2:24pm Copy Link
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bob roos "Yes, the "Reinitialise disk surface" test is a destructve one - so backup is required :-)"

Please mention this strongly in your discussion of this option. I was not sure because there is another product S******E :) that does a read before trying to initialize/test a sector and then puts the data back supposedly refreshed.

I was pleasantly surprised at how much the program and its capabilities has grown. I remember the early days..... Glad to see the portable version even though I am moving out of repairing systems.
May 7 2013 at 2:43pm Copy Link
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Janos Mathe Of course - various WARNINGs displayed before using any kind of destructive testing.

In Hard Disk Sentinel, it is also recommended to use the safer methods to diagnose and repair the hard disk - and use the mentioned function only as a last chance.

This is same as when someone (incorrectly) says he'd use "low level format" on the hard disk.

Thanks, yes, our mission is to constantly add new features and compatible hardware to Hard Disk Sentinel to make it more and more usable :-) Because of the lifetime license, this allows using Hard Disk Sentinel with newer systems/hard disks/SSDs without problems.
H.D.S. Hungary - May 7 2013 at 2:52pm Copy Link
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Janos Mathe The "proper" (recommended) way to diagnose any problems is described in Support - Frequently Asked Questions:

http://www.hdsentinel.com/faq.php#tests
( Hard disk health is low or recently changed or I just installed a new (used) hard disk. How can I perform a deep analysis? )

and

http://www.hdsentinel.com..._drive.php
( How to repair hard disk drive? How to eliminate displayed hard disk problems? )
H.D.S. Hungary - May 7 2013 at 2:54pm Copy Link
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bob roos @Janos. Thank you for staying up late (almost 1am there I think) to answer our questions. It really is a great product and this is a great opportunity to get it.
May 7 2013 at 3:47pm Copy Link
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Janos Mathe Yes, midnight passed here then :-)
Me thanks too, I try my best to help in all possible ways ;-)
H.D.S. Hungary - May 7 2013 at 11:34pm Copy Link
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VLM Is a family license available today?
May 8 2013 at 12:24am Copy Link
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Janos Mathe In general periodically BitsDuJour selects one product to be offered in their promotion. "Hard Disk Sentinel Professional Family license" was previously offered at BDJ, this time they selected the "Hard Disk Sentinel Professional" (1 PC) license.

However, because of the amount of requests received, I'm sure there would be no problem if we extend the offer for "Hard Disk Sentinel Professional Family license" today, to get lifetime license for Hard Disk Sentinel Professional Family license (to protect up to 5 computers) with 50 % discount.

So if you are interested in that version, please use the following link:
https://secure.element5.c...ON1=HDSPH5
H.D.S. Hungary - May 8 2013 at 12:44am Copy Link
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Wild Wizard I Have Been Using This For Over A Year Now, And Its An INVALUABLE Tool For Any.ALL Systems ! Mr Mathe Is Quick To Resolve Any Issues/Questions, You Don't Need To Wait For Days on End, His Customer Service Is The Best I Have EVER Had..
Saved Me On One Occasion / Would Have LOST 1+TB Without This Software

It Will Monitor The HDD's Temp, And Alert You When Threshold Is Reached And Will Do A "Panic" Back-Up" To Another HDD If You Set That Up. Many Tests Non-Destructive/And Destructive Are In The Program.. I Trust This Software 110% On 3 Different Machines With A Total Of 14 HDD's ( Some External Some Internal).....Gives Great Info On SSD's Also..Will Even Email The Days Tests On Your Preset Intervals, I Have The Email Sent Once A Day So I Know The Systems Are Safe And Running Well ...Family Pack Is Best Value 4 Computers And A Portable Version @ $31.25 For LIFETIME Of Protection You Cannot Go Wrong With This Program ....I Use The Portable Version All The Time, VERY Handy To Have !!

Many Many More Feature Sets AWESOME All The Way !

Take Care All,
Blessings,
~~Wild Wizard~~
May 8 2013 at 2:51am Copy Link
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Tortuga Hi Janos :)
Just wanted to ask if you could direct me to good «video» tutorials for HDS. I already bought a Family License
I searched (I really did!!) but only found promo videos, or cracks, or weird stuff. Nothing useful at all :(
On your site I found a "Link to video review" but it's a dead link
I'm not a geek, so need all the help I can get.
I already found several good written reviews, but a video would be more helpful. TIA
Peace
May 8 2013 at 2:02pm Copy Link
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Janos Mathe Hi Tortuga,

Thanks for your message and question !

To be honest, video tutorial is not yet available for Hard Disk Sentinel - this is why you could not find one...
Sorry for that, maybe such will be available in the future!

In general, for quick start, I'd recommend to

- check the text description and health values reported for your hard disks / SSDs and follow if they report problems/recommendations, especially for backup

- use test methods in Disk menu to reveal and fix possible problems as described at
http://www.hdsentinel.com/faq.php#tests
and
http://www.hdsentinel.com..._drive.php

- after verifying that the status of the hard disks are safe, there are no new problems, it may be good idea to configure alerts to be notified about any kind of possible new problems. Please check Configuration - Alerts and E-mail configuration where it is possible to set up which event(s) you prefer to be notified and specify e-mail settings for that.

- for different, special problems and situations and how to avoid them, I'd recommend to check Support - Knowledge base - Hard disk cases ( http://www.hdsentinel.com..._cases.php )

- for further options (for example configure backup, remote management, adjusting hard disk-specific features, inspecting statistics, etc...) the Help of Hard Disk Sentinel can guide.

Any time if you encounter any problem or just have a question, please use Report menu - Send test report to developer option, then it is possible to check the actual situation and advise about the best steps.
H.D.S. Hungary - May 8 2013 at 9:18pm Copy Link
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Janos Mathe Thanks for your attention also about the existing video materials! Good to know that there are lots of hm... unofficial stuff are there ;-)

I checked the URL for the "video review" and it seems working. Maybe you can try this direct link:
http://www.softoxi.com/ha...shots.html

Maybe it can help ...
H.D.S. Hungary - May 8 2013 at 9:20pm Copy Link
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VLM Thanks for the unofficial "Quick Start" guide, Janos!
May 8 2013 at 9:39pm Copy Link
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Janos Mathe Not really a video - but maybe give some hints for start :-)
H.D.S. Hungary - May 8 2013 at 10:15pm Copy Link
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Tortuga Hi again Janos :)
Many thanks for the link !!
Darn, I clicked on all those links earlier ...
Now, how did I managed to not see it ... !!? *sigh*
Old brain playing tricks on me again :*)
Peace
May 9 2013 at 1:45am Copy Link
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Janos Mathe Thanks, the most important that it's working :-)
H.D.S. Hungary - May 9 2013 at 1:54am Copy Link
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Janos Mathe Thanks for everybody participating and thanks for BitsDuJour for the opportunity !!
Of course if I can help in any ways - feel free to contact directly at infohdsentinel.com
H.D.S. Hungary - May 9 2013 at 1:56am Copy Link
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Marcelo Spera This promo is for one computer only? 2? 3? How many computers?
Nov 15 2013 at 4:29am Copy Link
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Janos Mathe Each computer requires a license for Hard Disk Sentinel Professional.
So if you'd require to use on 1 computer, you can select 1 license.
If you plan to use on 2 computer, you can select 2 licenses and so.
This would even gives additional discounts, the total price of 2 licenses is less than ordering 2 x 1 licenses.

The license is lifetime: it can be used for unlimited time (never expires) and all updates for future versions (4.50, 4.60, 5.00, 6.00, etc...) are free.
H.D.S. Hungary - Nov 15 2013 at 10:05pm Copy Link
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Chris Roy Jackson Will an option for the Professional FAMILY License be available today ???
(I already have one... I just thought that OTHER Wise people may be interested!)
I wouldn't be without it on any of my computers.
The SINGLE computer license (shown above is also a great Deal !!
Nov 18 2013 at 1:45am Copy Link
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Janos Mathe Hi Chris,
Thanks for your message and question.
Originally today planned for the single (1 PC) license but yes, it is possible to extend the offer for Hard Disk Sentinel Pro Family license as well.
So if you prefer to have it with same 50% discount, you can use the following link to initiate the secure transaction:

https://secure.element5.c...ON1=HDSPH5

Thanks for your kind words, glad to hear the software is useful ;-)
H.D.S. Hungary - Nov 18 2013 at 5:45am Copy Link
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VLM It's really nice of you to offer the family license today, thank you!
Nov 18 2013 at 3:43pm Copy Link
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Nico Westerdale Great News! H.D.S. Hungary has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Nov 19 2013 at 12:11am Copy Link
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Nelson Carvalho Na option to upgrade from Hard Disk Sentinel Standard Edition ?
Nov 19 2013 at 1:56am Copy Link
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Janos Mathe Thanks for your message.

Yes, it is possible to upgrade your Hard Disk Sentinel (standard version)
to Hard Disk Sentinel Professional (1 PC license) or even to Professional Family license.

The cost of the upgrade from your Standard Edition to Professional license is
EUR 10 (or USD $12), the difference between the retail price of these versions.

I can confirm that it is also a lifetime license: can be used
without limitations (no annual subscription costs) and all updates are free.

If it can be interesting, just feel free to send an e-mail to infohdsentinel.com about the update. Make sure to include your existing Standard version license code as well.

Ps. I just sent information in e-mail about a possible update with all details.
H.D.S. Hungary - Nov 19 2013 at 2:13am Copy Link
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M.Trecksis This program may be a fine piece of software but note that it incorporates an on-line activation scheme whereby you would not have the ability to independently exercise use of the license you would pay for and use the software on any new computers you get without going on-line to the company for activation. This may or may not be a concern to you; however, for many people, such activation schemes, hardware locked activation keys, expirations, etc. etc. are encroaching, limiting, cumbersome and an affront to technological freedom. For the most part and in most categories of software, including this one, people can find excellent freeware, including community monitored open source software, to serve their needs just fine. Computing is emerging as innate as anything once done by individuals prior to computers. We cannot allow restrictions on technology, any more than we can on walking, talking and working with our hands, eyes and brains. I generally say "NO!" to all such software and look to open source / freeware as much as possible.
Nov 19 2013 at 7:55am Copy Link
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Janos Mathe Hi Mebrey,

Thanks so much for your message and words.

While I agree in some points, generally there are many problems with this approach.

First of all, manufacturers do not release information about their devices, hardware and software techniques to public. This means that if we need to develop and support for their techniques (for example to access disk status of special hard disks, SSDs, RAID arrays, external devices and so) we may need specific, closed source code for this purpose.

This way we can be sure that open source tools can never reach the functionality of commercial software - as they simply can't have the required code to access such special information.

Moreover, they may not offer support, custom features, updates and so. Note that by Hard Disk Sentinel, these are all free: personally I feel that it is generous to have all updated versions with improved features, functionality and compatiblity - all for free.

You may also consider that (while I agree that everything on the world should be free) developers need to buy hardware for testing, researching, testing and development. Moreover, they need to pay bills, give food to their family and so. I think developers of any software would be happy to make their work for free - if they'd have also everything in the life for free :-)

But to be more precise: by Hard Disk Sentinel, after one registration and activation, it is possible to any time backup all settings, statistics and registration information to a single file (by using Configuration - Update - Backup Configuration). There it is possible to any time re-load everything, without the need of activation of the server again.

This would give free, full lifetime versions with lifetime free updates (which may even not require further activations). This is (especially for a discounted price) is really a fair option in my opinion.

But if somebody really does not prefer to pay - I can completely understand. This is why we offer real free software as well (Hard Disk Sentinel trial, DOS, Linux tools) and periodically arrange giveaways, where people can get full, lifetime licenses for free (with complete support as well, not a time-limited thing), for example here, on BitsDuJour this happened not soo long ago.
H.D.S. Hungary - Nov 19 2013 at 8:22am Copy Link
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M.Trecksis Thanks also to you for your detailed and informative response.

Of course, I am in strong agreement with your point on the necessity of economic sustenance. No one in their right mind would disagree that everyone deserves to sustain and prosper themselves and their families. That having been said, when it comes to software innate rights, I nevertheless feel strongly in certain positions.

Concerning manufacturers, information and technology is the lifeblood of communication, commerce, the infrastructure and business pervasively. Hardware is the other side of the coin of software. Ideally, there ought not to be anything closed about it either.

Without “special information” open source tools will ultimately replace closed, special, hidden secret code based software. Indeed, the perils of computing are enabled by and can exist only in hidden and in secrecy and not in the light of unified and open computing.

Of course, my comments are foreign to the here and now; nevertheless and IMO, valid and the way of things to come. We’re still novices and assimilating the application of technology. We can only attempt to imagine where things will be, exponentially, in years to come.

The matter of resources for the attendant phases and processes of development, as well as sustenance and rewards for the brilliant people behind it, is a separate issue not to be confused with the ultimate destiny of free and open software. Indeed, those resources would no doubt be provided through various venues – public donations, governments, academia and open research institutions -- all in support of the innateness of computer technology.
If it is in fact possible, after one registration and activation of Hard Disk Sentinel, to capture those settings and any time thereafter reinstall everything on another machine without the need of activation, then my initial reservation would not exist (but my open source sentiments would continue undiminished as an over-arching issue). The process of activation; however, typically involves machine locking with hidden, obfuscated and encrypted registry keys.

Regarding paying for software; that is only a secondary issue for me at present. I play by current rules and derive my sustenance in use of technology. I respect and appreciate what you and other talented developers do. It’s really mind boggling. For example, I recall the days of film photography, development and rendering and compare that with today’s totally eclipsing and facilitating digital capabilities. I pay for, and do so gladly, for every title that I have that presently cannot be found in freeware and/or open source. While I advocate for free and open software, I do not condone piracy!, I just hate to be encumbered by hoops because of the relative minority of people who would pilfer software.

Many of my notions and sentiments are far-reaching and future oriented and perhaps not to be realistically expected anytime soon. Nevertheless; they can come so I just hope, by such posts, to get the ball rolling a little faster. And then there’s the subject of assimilation, balance and integrity of the use of technology in our lives. Something not discussed here, but just as vital or more.

Lastly, your offerings are about as good as it gets, especially if, as you indicate, there is no hardware locking. I wish you much success in your development and prosperity. And I think I will purchase your family edition.

Best,

Mebrey
Nov 19 2013 at 11:18am Copy Link
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Richard Andersen I'm all in for "everything should be free" too, life would be much simpler that way (not much crime for example, for no one would need to steal anything).

But under the current economical system it should be either "all paid" or "all free", IMO. I see the mix of free and paid stuff as a problem - people who create free software for example do a lot of work without being paid for it, commercial developers work hard as well but may have a hard time selling their programs because there are free alternatives.

As for HDD Sentinel it's an excellent program, I'm using on all my computers. And I agree, a program of such a high standard and with such a great support could hardly be free under the current circumstances. So I'm happy to pay for it - and with the lifetime license it's a real bargain IMO, even at full price.
Nov 19 2013 at 9:21pm Copy Link
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Chris Roy Jackson I paid FULL price almost 2 years ago for a Family License and I am MORE than satisfied with the value I continue to receive!!!
Nov 19 2013 at 10:13pm Copy Link
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Nico Westerdale Great News! H.D.S. Hungary has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Nov 20 2013 at 12:11am Copy Link
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VLM Mebrey Treck - I realize that this is getting a bit off topic, but since you've opened the door about all software being free, I'm curious ... what do you do for a living?
Nov 20 2013 at 1:08am Copy Link
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M.Trecksis Information analysis and provision. Prior off-track comments on all being free may not be realistic for all practical purposes here and now. Just an ideal. Back on track, the subject software's quality, usefulness, pricing, licensing and upgrading rights, along with the developer's high level of support and responsiveness, all add up to a very useful tool and a fantastic deal.
Nov 20 2013 at 1:28pm Copy Link
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James Elson First just want to say how wonderful this program is: lets you know your hard drive is starting to fail before it does.

Second, I have a question for Janos.

I have HD Sentinel Pro installed on an XP machine I'm about to retire. To reclaim the activation, do I uninstall it while connected to the internet?
Nov 20 2013 at 9:15pm Copy Link
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Janos Mathe @James: No, I can confirm you do not need to be connected during un-installation.

There is no need to de-activate the license on your computer before moving the license to the new computers: you can any time install and use the license on the new system - if you previously remove the software from the old system (or if that simply can't be used any longer).

Just if moving the license may happen too often / too many times, it may trigger an alert during activation, then I'd suggest to send me the license code (the 15 digit number) and I deactivate on the activation server to prevent any possible problems.

if your existing system is still running, you may use Configuration - Update - Backup configuration to save all settings, statistics, registration and activation details to a single file. Then after the re-installation this file can be load back by Configuration - Update - Restore configuration and then the software will be registered, activated immediately (so there will be no activation required).
This also keeps your statistics, settings, logs of the hard disks - especially useful if you prefer to continue using hard disks/SSDs in the new system and want to have their statistics as well.
H.D.S. Hungary - Nov 20 2013 at 11:59pm Copy Link
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Alexandre Emeriau Hi,
is there an option for the lifetime licence ?
May 29 2014 at 6:00am Copy Link
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Janos Mathe Hi Alexandre,
Generally, the license you can get on BitsDuJour is lifetime: by that, you can use the current version of Hard Disk Sentinel Pro for unlimited time and you can update for all future versions - for free.
So there are absolutely no renewal / subscription / update costs.
H.D.S. Hungary - May 29 2014 at 7:43am Copy Link
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Alexandre Emeriau Thanks Janos. This deal is for use on one computer only, correct ?
May 29 2014 at 7:52am Copy Link
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Janos Mathe Yes, exactly as you wrote: the only limitation is that this license can be used only on 1 computer at any given time.
It can be moved to new computer when required (for example if you replace it in the future) but generally should be active only 1 computer at any given time.

If you prefer to use on more systems (even in home / office, for both personal and business use) you may consider the Hard Disk Sentinel Pro Family version.
This is 100% same - just it can be used on up to 5 computers in any location (home, office).

See: http://www.bitsdujour.com...ly-license
H.D.S. Hungary - May 29 2014 at 7:57am Copy Link
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Alexandre Emeriau thanks, ok so the family licence on this page is lifetime too, right ?
I tried to give it a try by downloading from your website, i got a pc freeze when launching on windows seven 64bits french.
May 29 2014 at 8:08am Copy Link
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Janos Mathe Yes: the Hard Disk Sentinel Professional Family license is also lifetime: both the current latest version and all future versions can be used with it on up to 5 computers.

Excuse me for the troubles, this sounds really interesting.
Generally, there should be no freeze, as the software is safe to start.
If the system freezes, it may be related to a chipset driver which is not 100% working properly and may cause system instability. Alternatively, it is possible that there is a bigger problem in the operation of the hard disk: when the software tries to read its complete status, it may start a reallocation procedure which results that the hard disk (and thus the complete system) may not responding - seems "stuck". Such situation is described at http://www.hdsentinel.com/smart

I'd recommend to try
- download and try the latest beta version ( http://www.hdsentinel.com...p4504b.zip ). New versions (even beta ones) may have improved compatibility in general
- try an older version from the bottom of the Download page ( http://www.hdsentinel.com/download.php )
- open Support -> Driver Zone at www.hdsentinel.com ( http://www.hdsentinel.com/driverzone.php ) and check a recommended driver for your motherboard / chipset. This may increase compatibility
- start Windows by pressing F8 at boot and select "safe mode" and start manually Hard Disk Sentinel that way - to check if it starts then and can access the hard disk status, to verify if it's correct or not.
- try the bootable HDSDOS ( http://www.hdsentinel.com...el_dos.php ) from a CD/pendrive/floppy - at least to get the hard disk status

If any one Windows version starts, I'd suggest to use Report menu -> Send test report to developer option. Then I can check the actual situation and advise.
H.D.S. Hungary - May 29 2014 at 10:33am Copy Link
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Alexandre Emeriau I made another test, this time, it worked but : launching Hard disk sentinel takes an amazing time, i launched it, i made some work, i surf the web, answers emails and some time later, the hard disk sentinel windows comes in... all seemed to work but from time to time, there are these "freeze state" during 40-50 seconds. I tested a computer shutdown and it took so more time than usual. This is disturbing and a blocking situation to buy. Later on, if you have a sooner final release i can test with success, you can email me for me to test and then buy.

Thanks you Janos for all the detailed informations but, i won't dive into all this process. Reason is i bought quite some software, most of them reputed to be good or very good but it's incredible the number of bugs we found in software nowadays, like if bringing new features were so urgent that quality software become just an option... result is : when you bough between 5-10 software, you spend all your time, days and weeks, to debug and feedback instead of using the software and their developers often takes months to resolve the bugs... that's a completely non sense activity, so i gave up tests, debug, feedback... don't take it for you but i'm fed up with nowadays software so now and for me, it has to work fine from the start to buy. Anyway, it would be pleasure to evaluate a new final release which could eventually bring a record capability of what's is going on and send this report to you to find what is eventually going wrong (such as freeze).
May 29 2014 at 11:00am Copy Link
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Janos Mathe Do you use an external enclosure, possible with multiple hard disks configured in RAID?

If not, then it is possible that the software detects something else which may start the detection of such RAID enclosures. In very rare situations, this can be very long procedure and during that, the software seems "frozen", waiting for the response of the device(s).

Such long delay and "freezes" may be related to a bug in the chip of such specific enclosures. Personally I do my best to improve the situation - but if this is true, I'm afraid it does not really depend on me, but may depend on the manufacturer of such chip(s).

If you have the opportunity, I'd just ask to use the Report menu -> Send test report to developer option - as it may help to check what can be wrong and if things can be improved, I can do it quickly.

For a quick test, you may try to delete DETJM.DLL file from the folder of Hard Disk Sentinel (this is used to communicate with such chips and external enclosure). It is possible that there would be absolutely no delays or problems and things would work immediately as quick as should.

Of course I completely understand and agree if you do not want to spend too much time on it - so I do not ask for longer procedures, just a quick step to check the situation and possibilities on your system.
H.D.S. Hungary - May 29 2014 at 11:15am Copy Link
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Alexandre Emeriau No hdd external enclosure or raid on the pc i'm currently testing but 2 drives as dynamic. 4 hdd drives + 1 ssd in total. The 2 dynamic hdd were not identified by Hard Disk Sentinel at first then strange thing, it identifies them after reboot.
Just a detail : i have an internal enclosure for a removable drive, just sata plugged.
I also have an external optical drive, firewire plugged.
All drivers are up to date, pc bios and ssd firmware too. Things seem to be better since Hard Disk Sentinel detects the 2 dynamic drives, the last little freeze i have is when i go to Configuration\preference, i click ok to exit preferences, here the freeze...

Temperature is not detected on my ssd
May 29 2014 at 12:06pm Copy Link
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Janos Mathe Sounds interesting. Generally, there should be no problem with dynamic disks - because it is not important for Hard Disk Sentinel if the drive is dynamic or not:
Hard Disk Sentinel checks the hard disk status regardless of this.
So it works regardless of partitions, OS and so - detects hard disks even with no partitions at all or partitions not readable under Windows (eg. Linux).

Maybe the hard disk(s) were sleeping due to inactivity and power management - and this caused the delay, as they needed to spin up first in order to get their status.

When you close the Preferences page, yes, there may be a slight delay to apply the changed/modified configuration, but usually it take less than 1 second not only on newer systems but even on older configurations.

Most SSDs have no temperature sensors at all.
This is a (wrong - in my opinion) decision of the manufacturer.
Hard Disk Sentinel knows 1500+ SSD models and would display the temperature - if the SSD has a known working temperature sensor which reports temperature. But this is true only for some SSDs.
H.D.S. Hungary - May 29 2014 at 12:30pm Copy Link
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Alexandre Emeriau Yes, "I'd just ask to use the Report menu -> Send test report to developer option " was one of the first thing i did :)
May 29 2014 at 12:30pm Copy Link
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Janos Mathe > Check now version does nothing, whatever in file menu or in preferences

If you have the most recent version then yes, of course, the "Check for new version now" function does not update the software, just verifies the current software version and display a tray icon hint over its tray icon (the hard disk temperature) that "The current software version is up to date.", confirming the situation.

If there would be a newer (updated) version available then the automatic updater would be started which automatically perform the updates to get the most recent version and using all previously collected status, statistics, logs, settings, registration details and so.
H.D.S. Hungary - May 29 2014 at 12:33pm Copy Link
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Janos Mathe Thanks for the report, yes, now I see the situation.
The problem seems to be related to the detection and accessing the PATA hard disks you have: they responded very slowly for the detection.

Generally, there should be absolutely no issue with IDE/PATA hard disks (they are fully supported by Hard Disk Sentinel of couse).

As I see, they are connected to the JMicron JMB36X controller integrated on the motherboard. While it should work correcty, with some specific driver versions there can be some issues.

Generally, I do not really see the current version of this driver, but if it's not 1.17.62.0, then I'd recommend to update it by installing the http://www.hdsentinel.com...2_whql.zip package.

If this does not help, the issue may be related to the PATA data cable and/or the jumper setting used.
For PATA hard disk it is recommended to use 80-wire standard cable (not round one) and the "longer" end should be connected to the motherboard, the shorter end to the master device and the center connector should be to the slave device.

Also please make sure to not use "cable select" jumper settings, just "master" and "slave" on the drives.

These would help the drives and the controller to utilise the hard disk with maximum performance and stability - otherwise such compatibility issues (and/or performance degradations) may occur, even during normal usage.
H.D.S. Hungary - May 29 2014 at 12:45pm Copy Link
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Alexandre Emeriau "Maybe the hard disk(s) were sleeping due to inactivity and power management - and this caused the delay, as they needed to spin up first in order to get their status. "

Yes, that could be an explanation.

"When you close the Preferences page, yes, there may be a slight delay to apply"

It happens even by not changing a thing or even if you just change the language or systray icons option. Not big deal but noticeable.

"Most SSDs have no temperature sensors at all. "

What manufacturer you advice for that ? OCZ here.

"If you have the most recent version then yes, of course, the "Check for new version now" function does not update the software"

I were just expecting a message confirming it.

"just verifies the current software version and display a tray icon hint over its tray icon"

yes but not visible if you don't personalize the systray for hard disk sentinal by choosing "display icons and notifications". My systray is already full so difficult too add some more icons. I imagine it's not possible to display HD sentinel icons on the second monitor and not the first one, right ?

About preferences, it would be useful the windows to be resizeable, especially for languages different to english and sections where there are columns.

Thanks for the driver, i will try that.
May 29 2014 at 1:04pm Copy Link
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Janos Mathe "It happens even by not changing a thing or even if you just change the language or systray icons option. Not big deal but noticeable."

Yes, then the software performs a complete re-detection (just like at startup - this may take longer time on your system) in addition to apply the changes, for example by adjusting the tray icons, languages, etc.
The re-detection occurs even if no options changed just you close the Preferences window.
In most cases it is very quick (regularly tested even on P3 systems just to confirm that older OSes and systems would run fine), it is interesting why it's so slow on your system. Maybe the driver - or the cable/jumper of the PATA hard disks.


> What manufacturer you advice for that ? OCZ here.

Most Kingston and Samsung SSDs have temperature sensors in general.
If you prefer to have proper models, I can collect some and send in e-mail, just let me know what capacity are you interested?


> I were just expecting a message confirming it.

There is one small message displayed above the tray icon.
See: http://www.hdsentinel.com...o-date.png

> yes but not visible if you don't personalize the systray for
> hard disk sentinal by choosing "display icons and notifications".

Yes, that's true. This is a limitation of newer Windows OSes, but by default Win7 shows the notification (even if the tray icon itself is not visible).

> I imagine it's not possible to display HD sentinel icons
> on the second monitor and not the first one, right ?

No, as I know the systray can't be separated this way.
But there are numerous ways to get hard disk status information on the 2nd monitor, for example:
- enable Status Window (a small window which is displayed always on top with the hard disk status). You can toggle it by the 3rd button in the button bar in Hard Disk Sentinel (a hard disk symbol in a blue border)
- using Windows Sidebar gadget which can show the disk status (enable at Configuration -> Status Window page and also add the Hard Disk Sentinel gadget to sidebar)

> About preferences, it would be useful the windows to be resizeable,
> especially for languages different to english and
> sections where there are columns.

Thanks for the tip, I can confirm that it will be - as already received such request.
H.D.S. Hungary - May 29 2014 at 1:21pm Copy Link
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Janos Mathe > "No JMicron JMB36X SCSI adapter found! setup program will terminate".

Yes, to be honest, I'm not surprised.
It seems (just like Hard Disk Sentinel) the installer also can't access the actual list of hardware devices and their drivers - so it can't confirm that the driver should be installed / updated at all.

Do you have any kind of special system tweaking / "optimizing" software or similar?
That may disabled / modified some Windows features, which may result in this.

Can you open manually the Windows Device Manager and locate the JMicron JMB36X controller, just to check its current driver?
H.D.S. Hungary - May 29 2014 at 1:24pm Copy Link
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Janos Mathe Also a tip, I almost forgot:

- Configuration -> Status window -> Display information on desktop

to show the hard disk status directly on Windows desktop, just you'd need to configure an X,Y coordinates for that.
H.D.S. Hungary - May 29 2014 at 1:33pm Copy Link
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Alexandre Emeriau I continued with mail how i will pollute this space too much :)
May 29 2014 at 1:59pm Copy Link
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Janos Mathe Thanks, I answered in e-mails also.
Anyway, maybe our discussion helped users ;-)
H.D.S. Hungary - May 30 2014 at 12:22am Copy Link
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Lito Bought the Family version of this program and I highly recommend it. If you are paranoid about a HD going bad like I am you need this program. I have it running on Win7 x64, WHS v1 and WHS 2011 boxes and it is worth it. It sends me a daily email of the status of the HDs on my main systems.

And as you can see from the discussion above, the developer is quite responsive :). I had a similar exchange on his forums a while back regarding some intel drivers in the past.

Just for full disclosure, while the program does help detect HD errors and possible failure and has notified me of HDs going bad, it can't detect a drive that will just suddenly die on you for no apparent reason. One of my SSDs a Mushkin Chronos Deluxe, just died on me one day with 0 warning. HD sentinel the day before still said it was at 100%. Nothing could detect it on internal/external ports, USB to SATA connectors, or other PCs. One day it's fine next day dead. So even with this program let me urge you to always backup important data on several different physical drives and devices.
May 30 2014 at 7:00am Copy Link
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Janos Mathe Thanks Lito for your support and your kind words :-)

Yes, there can be situations which are not really predictable.
For example, overvoltages for SSD, mechanical damage (shock) for hard disks are hard to predict - and yes, they may cause sudden failures.
So backup is really important - and Hard Disk Sentinel Pro can also help in this by the automatic backup projects (which can run scheduled or upon any, even minor problem / degradation detected).

Generally, SSDs are new on the market (compared to hard disks) and companies have no long time experiences (I mean many years, even decades). These days sudden failure of SSDs are even more common that for hard disks.
We're working hard to investigate and collect as much information, reports, usage statistics as possible (while drives work of course) - to predict possible problems long time before they lead to data loss.
H.D.S. Hungary - May 30 2014 at 7:58am Copy Link
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Tortuga Hello Janos :)
I hv a problem, I think I made a mess of things :(
Bought HDS Family Pro some time ago. Very happy w the program, by the way! So, as I've been moving all my progs to an external HDD, I put HDS on my ProgFiles of that external. As per HDS alert of 72% failure I bought a new one & moved everything there (thank you!!).
Then I made a bkup, then another and so on, by now ±20+ bkups. It has happened a few times that I left the bkup drive plugged in, got distracted (old age & all that ... sigh!!) and opened a _copy_ of HDS on one of the bkups instead of the one in the 'main' HDD. Bkups are exact copies, they all looked the same!! I've now changed the icon of the bkups, so the visual cue alerts me before I click ... Anyway, I guess I've made this mistake at least 3-4 times. I realize it's not the right one as soon as it deploys, as the new data is absent, so close it immediately, but still ... I'm guessing I have burned through all my licenses! ! Now, I actually want to install HDS on 2 new PCs but don't dare.
What should I do? Can you help? I know it's my mistake, just wondering if it's possible to restore my licenses.
Thank you in advance
Peace
N.B.: All my purchases are made through a dedicated eMail, not this one
May 30 2014 at 10:50pm Copy Link
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Janos Mathe Hi Tortuga,

Thanks for your message, glad to hear Hard Disk Sentinel helped to avoid data loss!

No problems at all, please just drop an e-mail with your license code to infohdsentinel.com and I'll clear the registration counter for the license, so you can continue using it without problems.
H.D.S. Hungary - May 30 2014 at 11:07pm Copy Link
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Tortuga Hello Janus !! :)
Thank You very much for the help. Phew ...
Yes, I will do that. Sorry again
Peace
N.B.: HDS has saved me from catastrophe trice already !!! Me loves this prog!!
May 31 2014 at 1:57am Copy Link
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Brad Weaver This is a terrific program. I'd recommend it for anyone who has important data. A few weeks after I installed it I received my morning statistics report that one of my 3 TB data drives health had dropped. I began monitoring and realized the drive was about to fail. I was able to copy all files off the drive and obtain a replacement before the drive failed completely. I wouldn't run a system now without HDS monitoring the health of my hard drives. I've even installed it on our company production servers and it just adds to my level of peace of mind when I see 100% health reports each day. Thanks for a great product!
May 31 2014 at 5:41am Copy Link
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Gregg Holbert I bought this 6 months ago and it already warned me about one drive nearing failure. I LOVE THIS PRODUCT!!!
May 31 2014 at 11:49am Copy Link
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Tortuga Hello Janus, me again :)
If you don't mind, I have a couple of ideas ... Keep in mind I'm not a geek, and know *nothing* abt tech !!
1. As I said, most of the progs I use are portable, but still, they do hv the option to "Start w Windows". I noticed the option "Load w Windows" is greyed out on HDS. Wd be *REALLY* helpful to also have it for the portable version. Mainly, all these progs are always used on the same PC, so auto-starting will help not to forget to ... well, start it
2. I started fiddling w Preferences & Options, *before* doing a bkup of the Config (.cfg) file. It wd be helpful to hv a "Restore Defaults" for when one has messed up (as, of course, I did ...)
3. On the main window, in the "Information" tab, where there are long sentences, the ends are cut off. There is no way of adjusting the columns, to view the whole text
Hope this helps,
Peace
May 31 2014 at 4:32pm Copy Link
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Sandra Chung I can't recommend this software enough. I had a new-ish 3tb drive that had my pro photography portfolio on it. I started having intermittent write errors (click save on an edited photo once, the error would come up, tried again, it would work so presumed it was just a Windows glitch). Just for giggles, I downloaded HDS and ran it. The drive in question came in at 51% health. I went out and got a 4tb drive, and started shifting things immediately. Took two days to move it from one to the other. Less than 2 hours later, the drive went to 3% health. Had I not downloaded and installed the trial version, I would have lost 7 years worth of work.

I just got the family license version, because I want it on the rest of the computers in the house (2 more desktops and one laptop)
May 31 2014 at 4:52pm Copy Link
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Janos Mathe @Tortuga:

Thanks for the tips and suggestions!

1) Generally, the Portable version is designed to be "portable" in all aspects: it should not save files, modify settings of the current Windows, so should not register itself to start automatically with the system. That's why the "Load with Windows" option is greyed out as you can see.

The "installable" version is designed to start up with the system - and if you prefer to have a dedicated space for storage of statistics/status/logs/settings, you may use Configuration -> Advanced options -> Change folder to store statistics and settings button for that.

Anyway, it is possible that it'll change - as it may allow starting the Portable version also with the system.

2) Thanks, yes, a such button would be useful :-)
Currently, if you prefer to restore settings to defaults, you can do this way:
- completely close Hard Disk Sentinel by File -> Exit
- open the folder where the software installed (eg. C.\Program Filex (x86)\Hard Disk Sentinel) and delete HDSentinel.ini file
After restart of the software, it will automatically open with the default settings, just like if you'd have a clean install.
But a such button can be helpful to make it easier.

3) Thanks, checking and will be adjusted!

Best wishes

Janos
H.D.S. Hungary - May 31 2014 at 9:48pm Copy Link
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Janos Mathe @Sandra:

I'm so happy that you could avoid the disaster: losing data and work of many years would be catastrophic.

Yes, exactly as you saw, most hard disk problems start with some minor issues which we may often think "oh, it's just a glitch, nothing important".
Usually, at that point, the hard disk may have a relatively fair health value (like 51% in your case) - but with further use (even during the backup procedure) further errors may be revealed - which will result in a very fast decrease of health.

That's why it's important to monitor the hard disks, keep track the possible changes and be alerted about any (even minor) problems and decrease in health.
H.D.S. Hungary - May 31 2014 at 9:51pm Copy Link
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Janos Mathe FYI: the promotion offers lifetime license for both the current latest (4.60) version with lifetime free updates to future versions.
H.D.S. Hungary - Mar 16 2015 at 3:02am Copy Link
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Bani Harms how long does it take to get the serial no?
best regards
Mar 16 2015 at 3:48am Copy Link
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Tortuga Hello Mr Mathe :)
Just a quick question, can you tell me if HDS also reads/protects flash drives, or only HDDs? A friend's (new!!!) stick just died yesterday without warning, and all data is gone !!! You can imagine the drama ...
Thank you in advance
Peace
Mar 16 2015 at 3:54am Copy Link
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Janos Mathe @Bani:
the license code should be delivered by BitsDuJour during the transaction, usually very quickly.
Please let me know if you do not receive in the next some hours, I'll check with BDJ.
H.D.S. Hungary - Mar 16 2015 at 3:57am Copy Link
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Janos Mathe @Tortuga:
Yes, I can imagine :-O
This is what we all want to avoid and work hard to prevent this.

In general, pendrives (except some special models, eg. Sandisk Extreme), memory cards (except CF cards with CF-IDE/CF-SATA adapters), mobile phones, tablets, ramdrives and other similar devices do not support self-monitoring function.
It means that for these, only limited information (device name, capacity and basic features) are available, Hard Disk Sentinel can't show temperature, health and further details.

However, Disk menu -> Surface test functions can be used even on a such device to verify and test by read/write tests and use other features (for example to reinitialise surface or to refresh stored data - which is designed exactly for pendrives/memory cards to keep them working and retain the stored information for long time).

Please check the Help -> Hard Disk Tests -> Surface Test for more information.

Also especially because they provide no status information, it is good idea to perform the tests on them before storing important data on it - to reveal any possible problems before using it and if it's failing, it should fail during the test, not when it's full of important data.
H.D.S. Hungary - Mar 16 2015 at 4:02am Copy Link
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Tortuga @Janos :)
Thank you SOOO MUCH for taking the time to explain in detail.
I already bought 2 HDS licenses and we are VERY satisfied !!!!
I talk abt it w *everybody* around !!

I'll be sure to read the help and do the test on my flash drives
And recommend my friend takes advantage of this promo
Peace

N.B.: Indeed, it was a disaster, 4 days of accounting lost, during a deadline :(
Mar 16 2015 at 8:13am Copy Link
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Que La @Bani Harms - We have resent your receipt email, please check your inbox and spam folder.
BitsDuJour Admin - Mar 16 2015 at 6:34pm Copy Link
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Fletch BDJ, FYI, the exchange rate has changed a bit since the last sale. If we're still assuming a 50% discount...

Professional should be $14.97
Professional Family should be $26.50

http://www.hdsentinel.com/store.php
Feb 9 2016 at 12:35pm Copy Link
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Nico Westerdale Great News! H.D.S. Hungary has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 10 2016 at 12:11am Copy Link
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Ricky Rick @ Janos Mathe

Screenshots show temperatures in Celsius - is there a setting to change the temperature readings to Fahrenheit ?

Thanks,
Ricky
Feb 10 2016 at 4:19am Copy Link
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Janos Mathe Yes of course: please check Configuration -> Preferences page.
There is an option called "Temperature Unit" where it is possible to select Fahrenheit instead of Celsius.
H.D.S. Hungary - Feb 10 2016 at 4:33am Copy Link
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Ricky Rick Janos - thank you for the super fassssst reply : )
Feb 10 2016 at 4:51am Copy Link
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Nico Westerdale Great News! H.D.S. Hungary has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 11 2016 at 12:11am Copy Link
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Ricky Rick @Janos Mathe

I went to your website and see there is a Portable version - but it says the Professional version must be ordered also. So - the Portable version can't be bought separately.

1). If I order the Professional version does that automatically allow me to get the Portable version Free?

2). Must the Pro version be installed on my PC in order for the Portable version to operate?

3). If the Portable version is installed on a USB Stick 3.0 - is it the only thing that can be on the USB or can the Portable version reside on the USB Stick along with other files and folders, etc.?

I would prefer the Portable version only. Don't want to install more software on my PC if I don't have to.

Thanks,
Ricky
Feb 11 2016 at 7:16am Copy Link
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Janos Mathe Excuse me for the confusion.

Both the Installed and Portable versions are (in terms of licensing) same:
they are both Professional version: they have 100% same functions, features.

The only difference is how the software deployed (installed OR started from a removable device, eg. pendrive) and started (automaticaly on startup OR manually).

Generally, if you have one license for Hard Disk Sentinel Professional, you can decide if you prefer to use
- with the Installed version (to get real-time protection)
OR
- with the Portable version (to use by a pendrive, without installation to diagnose / fix issues)

If you prefer to have both versions then you'd need to have two different licenses - or the Pro Family license which allows using on up to 5 computers / pendrives (in any combination), for example
- install on 4 computers and use the Portable on 1 pendrive
- install on 3 computers and use the Portable on 2 pendrives
and so.

Because of this, there is no different, separate order option for the Portable version, as if you select to have a Hard Disk Sentinel Professional license, you can decide if you want to use with the installed or the Portable version. But you can't use the same license with both (except if you have a Hard Disk Sentinel Pro Family license).

If you do not require the installed version, simply have a Hard Disk Sentinel Pro license and use with the Portable version.
That Portable version is available as a separate download ( http://www.harddisksentin...rtable.zip ) which you'll need to extract to a (new, empty) folder on your pendrive and launch HDSentinel.exe from that.
Then you can register and activate it with the license.


So to answer your questions:

1) yes: with a Hard Disk Sentinel Professional license, you can immediately use the Portable version.

2) No, you do not need to install the software at all if you prefer to use the Portable version only.

3) Yes of course, the pendrive can have any other files / folders / data in addition to the folder which contains Hard Disk Sentinel Pro Portable.
H.D.S. Hungary - Feb 11 2016 at 7:28am Copy Link
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Neil Tried to purchase but got an error (twice) "Uh-oh, Something isn't working right. We've dispatched our squad of techies to track it down!"
Feb 11 2016 at 8:06am Copy Link
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Roger Rines Hard Disk Sentinel Pro (HDSP) has been in use here for a couple of years. Having it active allowed me to remove a failing disks before the data was unavailable.

When HDSP is active, a user can get real-time disk notices when something on a disk is a problem.

This is true for SSD disk and conventional spinning platters. SSD disk are are my primary operating disk. Spinning platters are where I store my mirror copies of my main disk.

All disk are monitored, and HDSP reporting will display historic graphs of each disk's operating conditions.
Feb 11 2016 at 8:12am Copy Link
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Fletch Even if you have your data backed up, in multiple places like I do - it's still nice to have real time monitoring of the media containing that data. Saved me 2 or 3 times over the years with advanced notice of failures. Once I put it off for a couple of days and needed those backups to recover. So don't ignore those warnings!

I dabble in building WinPE recovery media and the portable version runs just fine in that environment.

4+ years later, bought my 2nd Family License yesterday.
Feb 11 2016 at 9:11am Copy Link
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Constantin Florea @Neil, I am sorry for the issue. I see an entry in your Purchases page for this product which is marked as Pending. Since you got that error you mentioned, please clear your browser cache and try purchasing again. I also suggest using another browser this time (with the browser cache deleted).
BitsDuJour Admin - Feb 11 2016 at 11:14am Copy Link
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Neil @Constantin Florea - that worked, thanks. I think what happened is first I tried to pay via Paypal, but it never successfully redirected me to login to Paypal. So I changed to credit card, and that failed, twice. I cleared the cache on the browser, and this time it let me buy.
Feb 11 2016 at 11:36am Copy Link
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Ricky Rick @ Janos

Thanks a whole lot for the quick and thorough response to my last 3 questions.

I just bought the Pro version and will "Probably" use the Portable version - but who knows - in the future I may buy another license.

Janos - you certainly have proven you really care about your customers and potential customers. That creates TRUST - which in turn CREATES many more SALES!

All the best

Thanks again,
Ricky Rick
Feb 11 2016 at 1:29pm Copy Link
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Gregg Holbert I bought this 3 years ago and it warned me about one drive nearing failure. I LOVE THIS PRODUCT!!!
Oct 5 2016 at 7:46am Copy Link
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Roger Rines Over the last two years, this software has sent an early warning for three disks. I had recommended it to some of my friends who have reported four disks were failing.

Finding a failing disk has allowed me to move data to the new disk without data loss. For the low price of a license, it is one of the few computer bargains that make sense.
Oct 5 2016 at 10:29am Copy Link
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Steven Avery And I have not had any early warnings, the worst was 99% with one puter, usually 100%. And I appreciate the product for peace of mind. Solid, inexpensive. Excellent
Oct 5 2016 at 1:45pm Copy Link
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Tortuga Please people - Get this little gem NOW !!!
Anybody that values their data, should ALWAYS have this installed.
Yet again it saved me from catastrophe. For unknown reasons, mid-December, my 'everyday' HDD went from 100% to 0% in a span of ~few hrs. Yes, I had a bkup, but I wd hv lost the last days of work. I only had time to get everything out before it just died. Had I not had HDS installed ...

I bought this a few years back, this is the 5th time it saved me/my data.
It has paid for itself multo times over. And it's on promo today, so take advantage of the reduced price. I make everybody I know buy it, that is how much I value it!!!
It is the top programme in its category. Read the older comments, if you want to know more.

Peace
N.B.: NO, I don't work for the cie, don't even know them, just really-really like the peace of mind it gives me.
Feb 18 at 8:32pm Copy Link
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Nico Westerdale Great News! H.D.S. Hungary has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 19 at 12:11am Copy Link
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