G-Recorder Pro

Stephane M Hi,

I already have 2 licenses and I am very happy with it.
I was thinking of buying another license but the policy here does not seem to be what it used to be, which was, I think, free upgrades for life.

The "Buy Now" page on http://g-recorder.com says "for life" as well (above the "Buy Now" button).

I do not remember activation with hardware footprint either.

Is it an error or this is a new policy?

Thanks!

Oct 14 2011 at 12:54am Copy Link

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Michael K Can installing this on my laptop and PC be done on 1 license or do I need to buy 2 licenses?

And can you please clarify if the upgrade policy has changed away from free for life as mentioned by the previous post from Stephane.

Thanks

Michael

Oct 15 2011 at 6:15am Copy Link

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Michael K Can you please say how G Recorder does this:

".... the ability to access your recordings from any Internet-connected computer! "

If you mean through web mail, my emails are cleared off the server as soon as they are collected by by local computer which means they are no longer available over the internet - isn't that the same for everyone?

Or do you mean they are available over the Internet by some other means?

And are Skype desktop sharing and video calls fully recorded as well or just the audio part of the call?

Can the program be installed on a laptop and PC using 1 license or are two separate licenses required?

Thanks

Michael

Oct 16 2011 at 2:22am Copy Link

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G-Recorder Marketing Team Stephane,

Thank you for the compliments :) We are really happy you like G-Recorder. Would you like to join us on Facebook? http://www.facebook.com/grecorder.fans

As for the support policy, we've limited it because we provide G-Recorder with 60% off and that's why we need to cut our costs on technical support.

In any event we believe that all possible challenges can be fixed within one month after installation. So, everybody who buys G-Recorder on BitsDuJour can rest assured that we will help to fight all challenges facing G-Recorder during the most critical time (installation and first month of using it.

Oct 16 2011 at 11:38am Copy Link

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G-Recorder Marketing Team Michael,

You only need one license if you want to use G-Recorder on two different computers. In fact, same G-Recorder license can be used on up to ten different computers. However you will need a separate license for each Skype ID you are using.

As for the upgrades, we've announsed limited upgrade policy to leave our options open. Currently all upgrades (including new features) are free and we plan to keep it free, however this might change in the future.

All critical upgrades (vital for maintaining declared functionality) will remain free in any case.

Oct 16 2011 at 11:50am Copy Link

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G-Recorder Marketing Team Michael,

Of course, if you delete your records from your webmail, they will not be accessible via Internet.

However there is an alternative: you can set G-Recorder to forward your saved calls and chats to a dedicated email address (e.g. Gmail). This will make recordings accessible anytime you are connected to internet.

Most of internet users keep their emails in webmail, so it shoudn't be a problem for the majority of our users.

Oct 16 2011 at 12:00pm Copy Link

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Res Hum Hi,
how about G-mail Phone?

Oct 17 2011 at 12:01pm Copy Link

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D H I have two PCs shared by myself and my wife. How to deal with licensing? I already own one license but it seems to to pick up my wifes calls.

Oct 17 2011 at 12:29pm Copy Link

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G-Recorder Marketing Team Hi Res Hum,

Unfortunately we do not support Gmail Phone.

Oct 17 2011 at 12:56pm Copy Link

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G-Recorder Marketing Team Hi D H,

G-Recorder can be associated only with one Skype ID (though it can be used on up to 10 different computers).

Most likely in your case it's associated with the Skype ID of your wife. Thus you would need to buy a second license in order to make it work with your Skype ID.

Oct 17 2011 at 1:00pm Copy Link

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D H 2 Team: And how to use both licenses on a single machine(s)? If I buy today the second license how to apply?

Oct 17 2011 at 1:07pm Copy Link

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G-Recorder Marketing Team 2 D H

Simply select the "License key" option in G-Recorder tray menu. You will see your wife's Skype ID along with her license key.

Now select your Skype ID from the dropdown menu and enter your new license key.

Oct 17 2011 at 1:25pm Copy Link

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Rick Truell Michael K: You asked "isn't that the same for everyone?"

No, it isn't. Some people use a protocol called IMAP to access e-mail. IMAP was designed with the intent of leaving e-mail on the server, so it could be accessed from multiple places. Thus, it is very much like webmail (although IMAP came first), except that you use an e-mail client to access the messages, instead of a web browser.

Oct 17 2011 at 8:02pm Copy Link

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Rick Truell G-Recorder Marketing Team:

"... forward your saved calls and chats to a dedicated email address (e.g. Gmail). This will make recordings accessible anytime you are connected to internet."

I'm not sure what you mean by "dedicated" in this context, unless you are suggesting an e-mail address that is accessible *only* via webmail. A person would have to look pretty hard to find such an e-maill address, as most e-mail servers that support webmail also support the more standard POP3 and SMTP (and sometimes even the IMAP) protocols as well. Since most people use an e-mail client to access their e-mail (see below), and since e-mail clients use the POP3 protocol to retrieve e-mail, and since the POP3 protocol deletes e-mail from the server once it's retrieved (unless specifically configured otherwise, which is rare), and since Gmail, and even Hotmail and Yahoo!, can be accessed with an e-mail client, using an e-mail address at one of these services won't ensure that recordings will be accessible *anytime* one is connected to the Internet.

"Most of internet users keep their emails in webmail"

No, actually, they don't. *Most* people stupidly use Outlook (or whatever the most recent version is called) to read/store e-mail...why do you think virii spread so quickly throughout the Windows world? Webmail is relatively new on the scene and used by relatively few people. In fact, a lot of people that started using webmail when it first came on the scene have gone back to e-mail clients because that way their e-mail is presented to them in a consistent way, no matter what service they use, while webmail interfaces vary vastly from service to service, and most of them are nearly unusable...unless one is a masochist :-( There are also other reasons why most people don't use webmail, but they're not relevant to the topic.

Oct 17 2011 at 9:06pm Copy Link

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G-Recorder Marketing Team to: Rick Truell

"an e-mail address at one of these services won't ensure that recordings will be accessible *anytime* one is connected to the Internet."

Well, no metter when you store recordings you will not be able to access them after deleting. Same applies to recordings stored in email inbox. I would like to emphasize that we do not guatantine that recordings will be accessible all time, we simply provide such a possibility. If our customer deletes a recording from email inbox, well, it's his/her choise.

By dedicated email address I mean email box at Gmail that will not be used for regular email communication, only for storing calls and chats. This way Michael K will be able to download calls saved to his email box (they will be deleted from server after downloading to email client) and forward calls to his dedicated Gmail inbox and have accessible anytime he wants.

Oct 17 2011 at 9:40pm Copy Link

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