No, the customer isn't always right. Take a look at how you can train your Contact Center Agents to say no without upsetting the customer.
Review Written by Constantin Florea
Prices are subject to vendor's pricing and may change
Frequently Bought Together
If you love this, you might also like...
Mac & PC
Hydrocarbon Processing
Hydrocarbon Processing is the leading magazine providing detailed information to technical and management personnel in petroleum refining, gas processing, petrochemical/chemical and engineering/construction companies throughout the world.
- Your discount coupon code will be applied to your purchase when you click the 'Buy Now' button.
- BitsDuJour downloads use a discount coupon code that comes direct from the software vendor, so you'll always get the latest version of the software app sold under the same terms as a regular sale, just at a great promotional price.
- Prices do not necessarily include taxes, which will vary by country.
