TimeTrade surveyed 5,444 consumers on their retail shopping behavior. TimeTrade also surveyed 100 senior-level decision makers in retail, asking about their plans for customer experience. The research reveals that consumers still look to the in-store experience to make final purchasing decisions, except now their expectation for customer service is set even higher.
Physical retail isn’t going anywhere – instead it must evolve with the demand of consumers. Retailers that can combine the digital and physical experience, instead of viewing them as two separate entities, will better connect with customers, and create a deeper sense of loyalty. Read the analyst report to view the results.
Review Written by Constantin Florea
Prices are subject to vendor's pricing and may change
Frequently Bought Together
If you love this, you might also like...
Mac & PC
Restoration & Remediation
Restoration & Remediation magazine is a unique, all-inclusive resource for reaching professionals engaged in water damage and structural drying
- Your discount coupon code will be applied to your purchase when you click the 'Buy Now' button.
- BitsDuJour downloads use a discount coupon code that comes direct from the software vendor, so you'll always get the latest version of the software app sold under the same terms as a regular sale, just at a great promotional price.
- Prices do not necessarily include taxes, which will vary by country.
