XtraBuild Designer

VLM Does this application run in conjunction with MySQL, SQL Server, or the like, or does it have its own proprietary engine? If its own engine, then will it run up on the web, or only locally?

May 19 2013 at 1:11pm Copy Link

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Luis De Almeida Just installed the trial version and my ESET-NOD32 reports a virus during installation and aborts. Cannot install.
"A variant of MSIL/Packed.Confuser.G Trojan".
Where do I go from here?
If it is a false positive, can we have proof of that?

May 19 2013 at 1:34pm Copy Link

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Manuela Chifor Hi VLM.

XtraBuild does not store data in a proprietary database. At this moment XtraBuild works with 4 different well known database types: MS Access, SQLite, MS-SQL and MySQL.

For exemple, our own website xtrabuild.com loads data from a SQL database which is managed by a project built with XtraBuild Designer.

Ardeal Soft - May 19 2013 at 1:42pm Copy Link

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Manuela Chifor Hi Luis,

Absolutely, it is a false positive. XtraBuild was tested by many download websites. You can read detailed logs here: http://www.dodownload.com...igner.html

XtraBuild was also tested by BitsDujour, whose politics is to accept only clean software: http://www.bitsdujour.com...virus-scan

You can use it without having to worry about it.

Ardeal Soft - May 19 2013 at 1:50pm Copy Link

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VLM Manuela Chifor - Thank you, that's great! Most Linux-based hosting services support MySQL, as I'm sure you are aware.

So can I use your product to create the whole setup locally, then upload that setup to the hosting site?

May 19 2013 at 3:40pm Copy Link

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Manuela Chifor Hi VLM. XtraBuild Designer is a Windows Desktop application which allows you to build and run XtraBuild Projects. These projects are small, secure files that contain the description of the application (database structure, forms, icons, menus, reports, etc.). After you created the project, you can push the project (using “Update Database” command from RibbonBar) to any empty database to update de database structure according to the project description.

It’s up to you to store the database on Linux or Windows and to consume data through php scripts, .net or any other way you prefer.
Please keep in mind that XtraBuild Designer and XtraBuild Runtime recognizes the database structure only if it was created with XtraBuild Designer. It has no sense to connect with XtraBuild to a database created by another application. In fact, anytime you “Update Database”, you adjust database to be synchronized with the project. So you can do it on the fly, after you make any changes on the project.

Ardeal Soft - May 19 2013 at 4:29pm Copy Link

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Roberto We need XtraBuild Runtime to use/deploy the job done with the Designer?

May 20 2013 at 12:47am Copy Link

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umike 1) I hear from Cristian that this offer is a 1 year license free . Can I still use the software after 1 year?

2) I am confused about your products. Do you have a comparison chart for Designer and Runtime? If not, could you tell me when to buy Designer and when to buy Runtime?

May 20 2013 at 1:16am Copy Link

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Manuela Chifor Hi Roberto,

If you use the project(s) on the same computer where XtraBuild Designer is installed, you do not need a Runtime. XtraBuild Designer can run any project created with it, using the RUN command from the main Ribbonbar.

If you want to distribute and/or sell your projects created with XtraBuild Designer on several computers, then you have to install XtraBuild Runtime on each computer.

Ardeal Soft - May 20 2013 at 1:20am Copy Link

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Manuela Chifor Hi umike,

1. “One year license free” simply means that you will no longer be issued any product updates after one year, but you can continue to use XtraBuild Designer as long as you wish. Please visit our Licensing Questions page for more details about licensing: http://xtrabuild.com/index.aspx?Page=77

2. XtraBuild Runtime runs projects created with Designer. Use XtraBuild Runtime if:

a) You want to distribute/sell projects to customers and you don’t want to allow them to change your projects.

b) You need to offer User Management features for those you are using your project, allowing an administrator to set up roles, security policies, password policies and profiles for the users.

Use XtraBuild Designer to create/modify projects and run them for yourself.

Ardeal Soft - May 20 2013 at 2:14am Copy Link

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Ted Browne Is it possible to design the database in windows and then run it as a stand alone application on mobile devices such as android and iOS?

May 20 2013 at 7:24am Copy Link

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Manuela Chifor Hi Ted,

Current edition of XtraBuild Designer allows you to create and run applications only on Windows desktop. We are working on an edition that will be able to create web applications, but this will be launched in about 10-12 months. These applications will run in android and iOS browsers too.

Ardeal Soft - May 20 2013 at 7:48am Copy Link

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VLM Manuela Chifor - Thank you for your detailed response. I realize that the promotion is ended, but I would like to continue just a bit, if you are willing.

When you write " anytime you “Update Database”, you adjust database to be synchronized with the project", do you mean that the CONTENT (data) are updated from local project to online installation (one way)? Or do you mean that only the structure and rules etc. are updated? Or something else?

Thanks!

May 20 2013 at 9:01am Copy Link

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Manuela Chifor Hi VLM, The promotion was not ended! In fact, it didn’t start yet. You will be notified by BitsDujour on your email address.

You as a developer, do not manage your customers data (CONTENT), most probably you work on test databases - locally, until you finish your project.

When you “update database” from Designer two things happen in the database you are connected to:
1. The structure of the database is updated, according to the project description.
2. The project itself (about 1MB) is placed in the database.

When a user connects to the database with a Runtime, it will load the project on the fly and build RibbonBar, forms, reports, charts according to the project. You, as a developer, modify your project on your development station, in Designer, and update your project in your 100s customers’ database. This way, each user will always use the latest version of the project updated by you.

If the user does not allow you to connect to his database to update the latest version of the project, he can update it himself, from Runtime, if you provide him the project and he has Administrator Rights in Runtime. Please read more on “How it works” section on: http://xtrabuild.com/index.aspx?Page=4

Ardeal Soft - May 20 2013 at 9:35am Copy Link

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Alexander Deliyannis This seems like an incredible offer, to the extent that I am wondering if there's a catch! In particular, it is great that you rely on popular database frameworks. Anyway, I can understand that some people (myself included) will want to invest in the runtime in order to share their applications, and I hope that this works out well for you :-) I have a few questions which relate to a potential long term investment in this tool:

- Can someone build multi-user applications to be run on a Windows Server? (I understand that the clients will need runtimes)

- What is your policy on upgrades for the Designer for the Bits du Jour purchases? The Fine Print notes that "additional payment" will be required, which is fine, but does this mean 30%, 50% or 100% of the full price? (I read that the Runtime licenses have lifetime support which is excellent)

May 20 2013 at 9:53am Copy Link

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Manuela Chifor Hi Alexander,

1. XtraBuild Designer was designed from the beginning in a unique way that does not copy any other software builder on the market. But to launch a software that proposes "something else" even if this means progress, it's not always easy to assimilate by those it is addressed to.

We launched this promotion because we wanted to provide as many developers the chance to learn a new way of working, without making investments. As soon as developers understand that XtraBuild is a money making tool, we all will be happy. :)

2. Multi-user - of course. Running a windows server application - not necessary. A Runtime can be compared to a web browser, with the difference that the Runtime does not load web pages, but projects that run on desktop. In fact, a Runtime is able to load multiple projects simultaneously, even from different databases. The number of users who can access the same database is limited only by the performance of the database server, because the same version of the project runs on each user’s computer in memory.

3. Every free license of XtraBuild Designer we offer within this promotion is under the same licensing terms as the purchased licenses. “One year license free” simply means that you will no longer be issued any product updates after one year, but you can continue to use XtraBuild Designer as long as you wish. After the 12 month period you can pay about 40% of original price for a new subscription.

Please visit our Licensing Questions page for more details about licensing terms: http://xtrabuild.com/index.aspx?Page=77

Ardeal Soft - May 20 2013 at 11:28am Copy Link

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Daniel . Just a question, am I correct that we can't reinstall after the 7 days?

Thankyou :)

May 20 2013 at 5:23pm Copy Link

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Manuela Chifor Hi Daniel,

You have to activate your license in max. 7 days after it was sent to you by BitsDuJour. After your first activation you may reinstall (and re-activate) your software anytime.

Excepting the term that you have to complete the first activation in 7 days, every free license of XtraBuild Designer we offer within this promotion is under the same licensing terms as the purchased licenses.

Ardeal Soft - May 20 2013 at 10:08pm Copy Link

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Ota C Manuela,

Your answers are so fast/precise, I'm already looking forward to using XtraBuild Designer!

:-)

Thx for the promo.

May 21 2013 at 8:50am Copy Link

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Manuela Chifor Hi Ota, I’m glad to hear that. Thanks.

Thank you all for your questions and comments and I invite you to write to us more. Your questions are very useful for all users. I invite you also to install the application in trial mode until you get the free license key, to start learning the program and share your experience with us.

Tell us if you had installation or licensing issues. Tell us if the way XtraBuild works can be easily understand or should we provide more information about a particular topic. Tell us what you do like and what you don’t. Any information will help us deliver you a better product.

Thank you all.

Ardeal Soft - May 21 2013 at 9:37am Copy Link

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Ota C I just realised, there actually is a question I have:

Have your users experienced any issues while running XtraBuild Designer on VirtualBox and Parallels 8?

May 21 2013 at 9:41am Copy Link

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Manuela Chifor Ota,

100% working properly on Virtual Box; not tested yet on Parallels 8. The main requirement for XtraBuild Designer is .NET 4 and a Windows OS. It should work fine on Parallels 8 too.

Ardeal Soft - May 21 2013 at 9:48am Copy Link

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Ota C Thanks for your fast answer.

May 21 2013 at 9:52am Copy Link

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Manuela Chifor Ota, you’re welcome!

Ardeal Soft - May 21 2013 at 9:55am Copy Link

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Software Seeker I have a question regarding your licensing policy for the runtime module: is this per developer? I.e., if I am a single developer, do I need to buy a single license and can distribute the runtime indefinitely? Or would I need to buy a separate license for each database application I want to distribute/sell? Thanks for your reply.

May 21 2013 at 11:23am Copy Link

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Manuela Chifor Hi Software Seeker,

If you build one or more applications/projects for a specific customer, these will all run in a single Runtime, so you do not need more Runtimes on the same user’s station, but you need one Runtime license/station, which the most likely you're gonna buy and you will include in the price of the product.

Runtime licenses never expire and include lifetime technical support and lifetime updates. To minimize your costs you can buy a number of Runtime licenses obtaining discounts of up to 80%, and install 30-days trial licenses allowing your customers to test your applications.

Our prices: http://xtrabuild.com/index.aspx?Page=71

Ardeal Soft - May 21 2013 at 12:36pm Copy Link

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Daniel . Hi there,

Thankyou for your answer, my other question is, we can move it from one computer to another correct?

Also something else that I would like to see, I would love to be able to install this product and activate it offline, as some of us do all our coding on a computer that is not connected to the internet.

Thankyou

PS I can't wait for this to come live :)

May 21 2013 at 4:37pm Copy Link

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Manuela Chifor Hi Daniel,

Thank you for your questions. I’m sorry for my late answers to you; it is because of the time zone difference.

1. You can install a license only on a single computer, but you can move the license to another computer whenever needed.

2. When activating online our products on customers computers, vital parts of the application are installed, that are needed for the applications to work. After activation, the application no longer needs an online connection; it tries to connect to the server just to check if there is a new version. I'm sorry, but for security reasons, we do not plan to change this licensing way.

Ardeal Soft - May 21 2013 at 11:42pm Copy Link

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Danny This is a one time license?

When one want to reinstall this license is unusable?

May 22 2013 at 12:16am Copy Link

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Manuela Chifor Hi Danny, please read the above post. You can reinstall your license anytime you need.

Ardeal Soft - May 22 2013 at 12:19am Copy Link

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Danny So the idea is to make the obtained license is valid within 7 days?

May 22 2013 at 12:29am Copy Link

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Manuela Chifor Yes, you are right Danny.

Ardeal Soft - May 22 2013 at 12:31am Copy Link

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Danny @Manuela Chifor,

Thank you for your quick replies!

That is now clear to me!

May 22 2013 at 12:51am Copy Link

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Manuela Chifor You're welcome, Danny!

Ardeal Soft - May 22 2013 at 12:54am Copy Link

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Manuela Chifor As you may have already noticed, our website and licensing server is down at the moment due to a technical problem related to high volume traffic.

We apologize for that and are working hard to get it back up again as soon as we can. If you have any questions please contact us at support

xtrabuild.com

Ardeal Soft - May 22 2013 at 1:47am Copy Link

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Manuela Chifor The licensing system is up now. We are working to start the website.

Thank you for your patience.

Ardeal Soft - May 22 2013 at 2:11am Copy Link

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Woo Lee Hi,

can I use this promo for work projects?

Thanks!

May 22 2013 at 2:14am Copy Link

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Gilbert DIMEGLIO Le programme ne démarre même pas
Installé sous Windows 8 Pro
J'ai réinstallé en mode compatibilité Windows 7.
Le résultat est de même

May 22 2013 at 2:58am Copy Link

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Manuela Chifor Hi Lee,
Yes, you can use the created projects on your own computer or you can sell and install them on your customers’ computers, where you can run these projects with XtraBuild Runtimes.

Ardeal Soft - May 22 2013 at 3:01am Copy Link

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Manuela Chifor Hi Gilbert,

XtraBuild Designer work well on Windows 8, most probably something went wrong during the installation.
Please visit http://www.xtrabuild.com/...x?Page=394 and check if the files that can be seen there are installed on your computer.

Ardeal Soft - May 22 2013 at 3:03am Copy Link

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Oliver Roehrer I have win8 (64bit). After Installation, the Program crashes immediately. I checked the folders as you posted. The "XtraBuild Designer" in ProgramData is missing. I uninstalled and reinstalled. Still the same.

May 22 2013 at 3:18am Copy Link

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Manuela Chifor Oliver and Gilbert,

Were you logged as Administrator when you installed the application? Please log in, install and run as Administrator, in order to eliminate possible user limits.

Please check if in the folder C:\ProgramData\XtraBuild the user “Everyone” has full rights. If not, please allow full control for the user “Everyone”.

Ardeal Soft - May 22 2013 at 3:33am Copy Link

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Joerg Bingemer Hi,

immedialtly crashs on startup on Win 7 x64 with:

Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: designer.exe
Problemsignatur 02: 1.3.1.3
Problemsignatur 03: 51823eae
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.0.0.0
Problemsignatur 06: 50484bd7
Problemsignatur 07: 4235
Problemsignatur 08: 55
Problemsignatur 09: System.ArgumentOutOfRange
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Checked C:\ProgramData\XtraBuild, user everyone has full access.

May 22 2013 at 3:38am Copy Link

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Andre Meester I have installed the program, but it won't run! Doubleclicking in the icon gives no response. What do I do wrong?
(Windows 8 - x64)

May 22 2013 at 3:51am Copy Link

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Andre Meester Info aAdded to my question:
- I was logged in as administrator when installing the software and in the folder C:\programdata\xtrabuild Everybody has full rights.
Still no response ....

May 22 2013 at 4:01am Copy Link

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Manuela Chifor Dear Customers,

Due to a very, very high number of requested licenses we are working hard to keep our servers online and functional. We’ll answer every support request as soon as we can.

Thank you for your understanding; we assure you that all those who received licenses will be able to activate them in time. If it is necessary, we will extend the 7 days limit for activation.

Please send your support requests to support

xtrabuild.com, with “Run issue” in the subject line.

XtraBuild works well on Windows XP, 7 x86, 7 x64, Windows 8. If it does not start it simply means that there is a local issue on your station that we’ll try to solve as soon as the promotion is ended.

Please notify us and be patience until we can solve every request.
Thank you all for your high interest in XtraBuild Designer!

Ardeal Soft - May 22 2013 at 4:03am Copy Link

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Oliver Roehrer Were you logged as Administrator when you installed the application?
Yes, the Account is an AdminAccount.
Everyone has Full Control on C:\ProgramData\XtraBuild

Ther are two relevant entries in the eventlog:

****
Name der fehlerhaften Anwendung: Designer.exe, Version: 1.0.0.0, Zeitstempel: 0x51823eae
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.2.9200.16451, Zeitstempel: 0x50988950
Ausnahmecode: 0xe0434352
Fehleroffset: 0x00014b32
ID des fehlerhaften Prozesses: 0x970
Startzeit der fehlerhaften Anwendung: 0x01ce56dc655912c9
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\XtraBuild Designer\Designer.exe
Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\KERNELBASE.dll
Berichtskennung: a34295b5-c2cf-11e2-bfc8-20cf30a925f9
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
****

and

***
Anwendung: Designer.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.TypeInitializationException
Stapel:
bei System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
bei System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
bei System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
bei DynamicClass.(System.Object, System.Object, System.Object[])
bei ????????.????????(System.Object, System.Object, System.Object[])
bei CompressShell.????????(System.String[])
****

May 22 2013 at 4:09am Copy Link

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Manuela Chifor Thank you Oliver.

Ardeal Soft - May 22 2013 at 4:15am Copy Link

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Joe Haynes I will try to activate later, as of now the activation server is not activating my license. I keep getting an error message.
6:49am est usa 5-22-13.

Thanks.

May 22 2013 at 4:50am Copy Link

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Manuela Chifor Joe, please try again now.

Ardeal Soft - May 22 2013 at 4:53am Copy Link

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J C trying to register the license at 31.171.245.90 - not pingable on the internet... what gives?

May 22 2013 at 4:57am Copy Link

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Max Kommer I just downloaded the offer ffrom BitsDuJour.
After installing, the program won't run. Details of the error message:
Probleemhandtekening:
Gebeurtenisnaam van probleem: CLR20r3
Probleemhandtekening 01: designer.exe
Probleemhandtekening 02: 1.3.1.3
Probleemhandtekening 03: 51823eae
Probleemhandtekening 04: mscorlib
Probleemhandtekening 05: 4.0.0.0
Probleemhandtekening 06: 50484bd7
Probleemhandtekening 07: 4235
Probleemhandtekening 08: 55
Probleemhandtekening 09: System.ArgumentOutOfRange
Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789

May 22 2013 at 4:57am Copy Link

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Manuela Chifor Hi J C,
Please disable your firewall untill you activate your license.

Ardeal Soft - May 22 2013 at 4:59am Copy Link

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Florin Ghita Hi,

When I try to activate I get the following error:

The application cannot connect to the licensing server. Please verify if you have internet connection and your firewall allows connections to the following addresses: 31.171.245.90;

I hope you will fix soon this problem.

Thank you!

May 22 2013 at 5:27am Copy Link

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Manuela Chifor Hi Florin,

Please try again now, it should work now.

Ardeal Soft - May 22 2013 at 5:30am Copy Link

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M Lohnen Software just doesn't work. Tried on 2 different machines, every time it crashes..

I just downloaded the offer ffrom BitsDuJour.
After installing, the program won't run. Details of the error message:
Probleemhandtekening:
Gebeurtenisnaam van probleem: CLR20r3
Probleemhandtekening 01: designer.exe
Probleemhandtekening 02: 1.3.1.3
Probleemhandtekening 03: 51823eae
Probleemhandtekening 04: mscorlib
Probleemhandtekening 05: 4.0.0.0
Probleemhandtekening 06: 50484bd7
Probleemhandtekening 07: 4235
Probleemhandtekening 08: 55
Probleemhandtekening 09: System.ArgumentOutOfRange
Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789

May 22 2013 at 5:37am Copy Link

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Manuela Chifor Hi Florin,

If you didn’t succeed please disable your firewall until the activation is made.

Ardeal Soft - May 22 2013 at 5:37am Copy Link

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Oliver Roehrer Deactivating the Firewall did not help the immediate crashing after starting the Software ;)

May 22 2013 at 5:49am Copy Link

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Manuela Chifor Hi M Lohnen,

Please read the abeve posts. We are working hard to solve every request

Ardeal Soft - May 22 2013 at 5:50am Copy Link

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diego nassetti Hi,
just installed, no errors during installation, but the program does not start when clicking on the link icon; tried also with "run as administrator", no result and no message, please help (did aldo uninstall - reinstall, same result)
thanks in advance

May 22 2013 at 6:14am Copy Link

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Manuela Chifor Dear Customers,

Until now, we have several hundreds of successful activations. A small percent of you reported issues related to running the application. We are working hard to support this promotion and to ensure all of you that your XtraBuild Designer license will work correctly. We kindly ask those who have problems to send us an email on support

xtrabuild.com.

On the other hand, we’d like to hear some good experience too, from those who activated their licenses and are running XtraBuild Designer.
Thank you all.

Ardeal Soft - May 22 2013 at 6:25am Copy Link

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Gilbert DIMEGLIO Bonjour Manuela

Effectivement, l'ilnstallation du programme ne créée pas le dossier XtraBuild Designer dans le dossier Program Data.

May 22 2013 at 6:28am Copy Link

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Red Wine If this helps.. I have installed it on W8 with WMC, x32, works fine, no problems.

Thanks for this great software.

May 22 2013 at 6:33am Copy Link

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Manuela Chifor Hi Red Wine.
Thanks, for sharing.

Ardeal Soft - May 22 2013 at 6:37am Copy Link

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M Lohnen Hi,

Just a thought.. does it something have to do with 64 bit installations?
Both systems I tried are 64 bit installations.

May 22 2013 at 6:43am Copy Link

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Mike Murphy I don't seem to be able to download the software. Tried in FireFox and in DownThemAll and it gives a Size mismatch error.

May 22 2013 at 6:45am Copy Link

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Manuela Chifor Hi Mike,
Please try to download directly from our website http://xtrabuild.com/index.aspx?Page=6

The file is over 50MB, in case your browser has size limitation.

Ardeal Soft - May 22 2013 at 6:56am Copy Link

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feral1 Does Designer contain a single Runtime application license or is the purchase of at least one license of RUNTIME needed to "run" the designed application.

May 22 2013 at 7:08am Copy Link

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Ota C Manuela, I have a small issue on my Swedish VM:

-------------------------

Problemhändelsens namn: CLR20r3
Problemsignatur 01: designer.exe
Problemsignatur 02: 1.3.1.3
Problemsignatur 03: 51823eae
Problemsignatur 04: mscorlib
Problemsignatur 05: 4.0.0.0
Problemsignatur 06: 4e181ae3
Problemsignatur 07: 422c
Problemsignatur 08: 55
Problemsignatur 09: System.ArgumentOutOfRange
OS-version: 6.1.7601.2.1.0.256.48
Språkvariant-ID: 1053
Ytterligare information 1: 0a9e
Ytterligare information 2: 0a9e372d3b4ad19135b953a78882e789
Ytterligare information 3: 0a9e
Ytterligare information 4: 0a9e372d3b4ad19135b953a78882e789

Läs vår sekretesspolicy online:
http://go.microsoft.com/f...cid=0x041d

Om sekretesspolicyn online inte är tillgänglig kan du läsa vår sekretesspolicy offline:
C:\Windows\system32\sv-SE\erofflps.txt
--------------------------------

The program was installed without issues but it will not open.

Since I am about to fly out for just over a week, and I only get 7 days to activate it with the SN you guys sent me, could I please ask for an extension until I get to troubleshoot it?

In the worst scenario, I would install it on a brand new PC. Not everything made for PCs works smoothly on my Macs so I might as well grab yet another Gates machine... :-)

May 22 2013 at 7:14am Copy Link

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Manuela Chifor Hi feral1,
Please see the above message I've sent to Roberto.

Ardeal Soft - May 22 2013 at 7:15am Copy Link

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g hudak Do I registrar using the "purchase" or "trial" version selection. It did not work on the "purchase" selection, but I want to be sure I don't get a abbreviated "trial" version.

May 22 2013 at 7:15am Copy Link

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Mike Murphy OK, I tried your website page and still can't download. It gets to around 99% and then the error. Tried in IE as well and same problem.

May 22 2013 at 7:16am Copy Link

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Manuela Chifor Mike, it's seems that your download is blocked by your antivirus program, which is an absolutely false positive warning. Do you use Eset Nod 32?

Ardeal Soft - May 22 2013 at 7:19am Copy Link

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Manuela Chifor For those who have problems running the application:

XtraBuild Designer saves application data (including license info) in the folder C:\ProgramData.

If you install the application and it does not start, take the steps below:

1. Check if XtraBuild folder exists in the C:\ProgramData. If the folder does not exist means that the user you are logged in does not have sufficient write permissions in c:\ProgramData folder, even if you're logged in with administrator user!

2. To check if you are logged in with a user that has sufficient rights, launch the executable: fupdater.exe located in the application installation folder (C:\Program Files (x86)\XtraBuild Designer or C:\Program Files\XtraBuild Designer) and after that check if XtraBuild folder was created. If not, you absolutely have user rights issues.

FUpdater.exe creates the folder XtraBuild under ProgramData and gives to "everyone" user full access in this folder.

Tell us if you are in this situation to find a solution together.
Thank you

Ardeal Soft - May 22 2013 at 7:26am Copy Link

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Danny To me, there is also a problem: download and install went flawlessly. But starting up doesn't seem to work, it stays away. Probably by my outdated pc system!

May 22 2013 at 7:29am Copy Link

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Mike Murphy Hi Manuela. Yes, I use Eset Nod 32 and I was able to download it by turning off the protection. I also had to do that to install the program. Why is this?

May 22 2013 at 7:29am Copy Link

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Ted Browne When applying the registration code, the button to continue never activates. The only options are to go back or cancel. Please help!

May 22 2013 at 7:30am Copy Link

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Manuela Chifor Hi g hudak,

Your free XtraBuild license does not have any limitation!

In the License Activation wizard you have to choose "Activate a commercial license" and follow the steps described here: http://xtrabuild.com/index.aspx?Page=397

Ardeal Soft - May 22 2013 at 7:34am Copy Link

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Manuela Chifor Mike, sorry for the inconvenience.
We already asked ESET to fix this false positive issue and to remove our applications from their warnings. We are still waiting for their answer. We hope that this will be solved in a few days.

Ardeal Soft - May 22 2013 at 7:38am Copy Link

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diego nassetti the installation has created the folder XtraBuild in ProgramData, as indicated. That folder contains inside a folder called Demo, which contains two folders: Database and Project.
So, it seems - apparently - everything OK, but when I click on the icon the program does not start (for a very short while it appears the windows "wheel" which indicates "wait...", then disappears and the app does non start .
No issue with my AV (GData), I did even scan specifically the installation folder and the installed folder, no messages about viruses)... what can I do?

May 22 2013 at 7:40am Copy Link

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Manuela Chifor Hi Ted,

Please see the Activating a Commercial License page here: http://xtrabuild.com/index.aspx?Page=397

Most probably, when you copy the license and paste it, there are some extra characters that shouldn't be there.

Ardeal Soft - May 22 2013 at 7:41am Copy Link

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Manuela Chifor Diego,

Please try to stop any antivirus or firewal (includind Microsoft) you have, even if they don't show any warning message.

Ardeal Soft - May 22 2013 at 7:48am Copy Link

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diego nassetti stopped everything, but still app does not start.
do you have a different installation package - more verbose! - I can download to re-install it and get some message when launched?

May 22 2013 at 7:59am Copy Link

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Arif Noerman Wow, thanks. Will be playing lots with this giant.

May 22 2013 at 8:02am Copy Link

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Sergio Ferreira Installing with no messages like "Once the installation has started, a progress dialog informs you about the pending installation steps. The installation process might take about 1-2 minute, please be patient until the installer has finished updating your system"

Not working under Windows 7 Home Premium 32 bits.
No error message appears when I try to execute it and the software doesn´t run.
Installation not creating the folder XtraBuild Designer in ProgramData folder. Only the Demo folder.
Created folder XtraBuild Designer in default folder C:\ Program Files. (It´s 32 bits windows version)
Using Administrator acount. Executing like Administrator.
.NET framework 4 installed was previously installed.
The program needs some aditional database softtware?

May 22 2013 at 8:04am Copy Link

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Sergio Ferreira Disabling antivirus and firewall isn´t a good idea for me.
I´ll try to use this software in other oportunity. Thanks anyway.

May 22 2013 at 8:04am Copy Link

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Manuela Chifor Hi Sergio,

You must look for c:\programdata\xtrabuild not c:\programdata\xtrabuild designer as I wrote above.

Disabling firewall could eliminate antivirus related issues. This is a practice we recommend just for tests, not for normal usage. It is your choice.

Ardeal Soft - May 22 2013 at 8:11am Copy Link

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Miet Lissens This program don't run on my pc (windows 7, framework 4.5)

May 22 2013 at 8:12am Copy Link

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Manuela Chifor Hi Miet,
XtraBuild Designer requires .NET 4.0 framework.

Ardeal Soft - May 22 2013 at 8:13am Copy Link

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Manuela Chifor Thanks Arif!

Ardeal Soft - May 22 2013 at 8:13am Copy Link

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Miet Lissens I have installed as administrator (windows 7 64 bit, framework 4.5).
Program does not start.

May 22 2013 at 8:19am Copy Link

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Dirk Richter I was looking forward to try a programming environment of the new generation but as it is not working on a nearly new Windows 8 system (about 2 weeks) and is not even able to start, I have deinstalled it. But the idea was nice. Thank you for that

May 22 2013 at 8:19am Copy Link

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Manuela Chifor Hi Dirk,

Just today we had more than 150 successful activations on windows 8. XtraBuild Designer was tested on Windows 8 and is working fine. There are a only a few issues reported, considering the very high number of total activations we had today. Please send us a message to support

xtrabuild.com and we’ll find a solution together after the promotion day. Thank you

Ardeal Soft - May 22 2013 at 8:32am Copy Link

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Matt D´mon Hi!

I tried installing it on Win7 64 bits and the installation goes fine, but the program does not start. This is the error I get:

Assinatura do problema:
Nome do Evento de Problema: CLR20r3
Assinatura do Problema 01: designer.exe
Assinatura do Problema 02: 1.3.1.3
Assinatura do Problema 03: 51823eae
Assinatura do Problema 04: mscorlib
Assinatura do Problema 05: 4.0.0.0
Assinatura do Problema 06: 50484033
Assinatura do Problema 07: 4236
Assinatura do Problema 08: 55
Assinatura do Problema 09: System.ArgumentOutOfRange
Versão do sistema operacional: 6.1.7601.2.1.0.768.3
Identificação da Localidade: 1046
Informações Adicionais 1: 0a9e
Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789
Informações Adicionais 3: 0a9e
Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789

Any clues on what to do?

Thank you!

May 22 2013 at 8:38am Copy Link

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Max Kommer Hi Manuela, you're doing a great job answering all our questions. But should I understand that Xtrabuild Designer will not work when my version of .NET Framework is higher than 4.0 ?

May 22 2013 at 8:38am Copy Link

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Manuela Chifor To Max and Miet,

As I know, more versions of .NET framework can run simultaneously. At least 3.5 and 4.0 can. I suppose that 4.0 and 4.5 could work in the same time on the same computer, but we did not tested yet. Please read Microsoft specifications related to this subject.

Ardeal Soft - May 22 2013 at 8:45am Copy Link

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Miet Lissens Thanks!
I uninstalled framework 4.5 and installed framework 4 full.
Program works.

May 22 2013 at 9:00am Copy Link

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Manuela Chifor Thank you Miet, this could help other users too.

Ardeal Soft - May 22 2013 at 9:04am Copy Link

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Oliver Roehrer Framework 4.5 is part of Windows 8. So, there is no point in uninstalling it, if you have Win8 ;)

May 22 2013 at 9:11am Copy Link

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Manuela Chifor For those who have problems running the application:

Please check if you have a .NET Framework 4.0 Full, not 4.0 Client installed on your computer.

Thank you

Ardeal Soft - May 22 2013 at 9:11am Copy Link

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Michael Johnsson @Manuela Chifor For those who have problems running the application:

** Partial Quote **

XtraBuild Designer saves application data (including license info) in the folder C:\ProgramData.

If you install the application and it does not start, take the steps below:

1. Check if XtraBuild folder exists in the C:\ProgramData. .....

2. To check if you are logged in with a user that has sufficient rights, launch the executable: ...

FUpdater.exe creates the folder XtraBuild under ProgramData and gives to "everyone" user full access in this folder.

Tell us if you are in this situation to find a solution together.
Thank you

** End Quote **

Folder was there, and it was recreated after a delete with FUpdate. But Desinger.exe only starts ut (not visable, but can be seen in taskmanager), then it shuts down again.

dotnet FrameWork was mentioned. Says 4 here and I got a Swedish Win 7 32 bit.

Turning firewall and antivirus off do not help.

Also tested on my Laptop, same Windows etc as Desktop. Just starts and shuts down. And that do worry me, since this is how some false softwares work. They pretend to be something, then shuts down and you got a virus.

Software uninstalled and deleted. This was not ment to work, at least not for me.

May 22 2013 at 9:13am Copy Link

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Manuela Chifor Hi Oliver,

Did you check if .NET 4.0 full was already installed?

Ardeal Soft - May 22 2013 at 9:16am Copy Link

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Alexander Deliyannis I downloaded, installed, activated and ran the software with no problems earlier today. I am on Windows 7 Professional 32 bit. No time to test anytime soon with the deadlines that I have, but I'm planning to spend good time with this offer, as I wrote earlier. Many thanks to Ardeal Soft and Bits Du Jour for this promotion.

I know many Eastern European software firms that I consider rising stars; Romania in particular seems to host several. Many such firms have terrific developers but lose on the communication side. Not Ardeal. Manuela has impressed me with her quick and clear replies, and her team with their continuous efforts to provide us with the fruit of their work _for free_. Given the popularity of BdJ across the Atlantic and the time difference, I don't think they'll be getting much sleep today. I hope this promotion puts Ardeal Soft in the spotlight with the likes of A5, 4D etc., and that they'll soon be making loads of money. Seriously.

May 22 2013 at 9:19am Copy Link

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Manuela Chifor Thank you Alexander for your kind words,
We really needed that and really appreciate.

Thanks!

Ardeal Soft - May 22 2013 at 9:27am Copy Link

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Oliver Roehrer Yes, I checked. The Full Framework is installed.

May 22 2013 at 9:27am Copy Link

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Oliver Roehrer BTW: I appreciate your help and your offer here. It's a great deal.

May 22 2013 at 9:40am Copy Link

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Matt D´mon @Manuela

By the way, I have the full 4.0 version installed, and get the error above when try to run the program!

May 22 2013 at 9:47am Copy Link

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Manuela Chifor You are welcome Oliver!

We do our best to make your Designer work. I’m afraid that cannot give you a solution until the promotion ends. We have to dig deeper.

Ardeal Soft - May 22 2013 at 9:52am Copy Link

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Manuela Chifor Matt,

Your error message is very similar to other reported issues. We are sure that in the next days we’ll find a common solution that will solve the problem for you and others too.

Ardeal Soft - May 22 2013 at 9:56am Copy Link

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Ota C I totally agree with Alexander's points.

Manuela rocks and Ardeal Soft is bound to grow like mad!

May 22 2013 at 10:06am Copy Link

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Manuela Chifor Thanks Ota :)

Ardeal Soft - May 22 2013 at 10:11am Copy Link

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Robert Reese Hi Manuela,

I am having the same issue as others.

Windows 7 Professional, x64, SP1, 8GB RAM

I hope the below helps.
Robert~

My error log:
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: designer.exe
Problem Signature 02: 1.3.1.3
Problem Signature 03: 51823eae
Problem Signature 04: mscorlib
Problem Signature 05: 4.0.0.0
Problem Signature 06: 4ba1da6f
Problem Signature 07: 3aa4
Problem Signature 08: 4
Problem Signature 09: System.OutOfMemoryException
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

May 22 2013 at 10:13am Copy Link

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Manuela Chifor Robert,

My computer has the same configuration and XtraBuild Designer is working well on it. Your problem is one of those we will fix in the next days.

Thank you all for your understanding.

Ardeal Soft - May 22 2013 at 10:22am Copy Link

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Mustafa Serif Emsisoft Alert: Trojan.MSIL.Packed.Confuser.AMN (A)

May 22 2013 at 10:46am Copy Link

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diego nassetti GOOD NEWS!
I detail my procedure to help anyone else having my same problem (pls read previous messages).
1 - checked that I had installed .NET Framework 4.0 FULL
2 - found I HAD...
3 - but I wanted to redownload it again from Microsoft
4 - at first run Microsoft asked me whether I wanted to restore the installation
5 - replied OK
6 - .NET 4.0 FULL was restored
7 - tried again to launch XtraBuild Designer
8 - NO SUCCESS...
9 - but I wanted to follow a different approach
10 - so I UNISTALLED all components of .NET 4.0 FULL from my system
11 - did a restart
12 - reinstalled from scratch using the Microsoft file downloaded at point 3
13 - tried to launch XtraBuild Designer: SUCCESS!!!!!!!
thanks to support
in the next days I'll give some test on the application.

Good luck to all still on trouble ...

May 22 2013 at 10:49am Copy Link

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Manuela Chifor Thank you Mustafa.
We'll notify the producer regarding this false positive warning.

Ardeal Soft - May 22 2013 at 10:51am Copy Link

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Manuela Chifor Thanks a lot diego!

Ardeal Soft - May 22 2013 at 10:59am Copy Link

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diego nassetti Thanks to you Manuela, for your infinite patience and good support.
Hope someone else will benefit of my experience.
Have a good night!....

May 22 2013 at 11:09am Copy Link

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Manuela Chifor Thanks Diego, good night to you too. I'll stay here this night.

I'm sure that your effort will help others. It certainly helps us. Sometimes things that should work simply don't, but there is always a reason for that.

Thank you very much!

Ardeal Soft - May 22 2013 at 11:19am Copy Link

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Danny All security turned off, result: nothing, nope, nata! Have immediately thrown out of misery by my pc. A bit crap to get installed without problems, but with the way the security stop would have to put that startup also fails!

May 22 2013 at 11:19am Copy Link

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Manuela Chifor Hi Danny,

Thank you for your time invested in XtraBuild Designer.
Sometimes things that should work simply don't.

Ardeal Soft - May 22 2013 at 11:29am Copy Link

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Manuela Chifor Mustafa,

We just received a confirmation email from Emsisoft that the false-positive detection have been disabled and will no longer occur after the next online update. We are still waiting for the same answer from Eset.

Ardeal Soft - May 22 2013 at 11:32am Copy Link

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Danny @Manuela Chifor,

I know! It's not your software but to my pc system! That is just out of date, this runs on Windows XP, Intel Pentium 4, CPU 2.80 GHz, 2.80 GHz clock speed, working memory 1.00 GB!

May 22 2013 at 11:41am Copy Link

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Manuela Chifor Danny,

On Windows XP, .NET 4.0 Framework requires SP3. Did you check that?

On our download page you will find more about system requirements: http://xtrabuild.com/index.aspx?Page=6

Ardeal Soft - May 22 2013 at 11:50am Copy Link

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Michael Johnsson Thanks diego nassetti

I did as Diego mentioned, removing and reinstalling .net Frameworks seems to have done the trick. The software works fine now.

May 22 2013 at 1:10pm Copy Link

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Ashref Punnoli Disabled the firewall, still the activation fails wtih teh message that "application cannot send requests ... "
What to do?

May 22 2013 at 1:11pm Copy Link

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Manuela Chifor Hi Ashref,

If you already disabled your firewall, you should try again.
Please be patience, we do have lots of activations every minute, and our servers are working hard to manage them.

Ardeal Soft - May 22 2013 at 1:17pm Copy Link

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Manuela Chifor As you may have already noticed, our website is suffering at the moment due to high volume traffic.

We apologize for that and are working hard to get it back up again as soon as we can. If you have any questions please contact us at support

xtrabuild.com

Ardeal Soft - May 22 2013 at 1:21pm Copy Link

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Ota C Manuela, I've read all of your points, reinstalled 4.0 full (a few times) but am facing the very same difficulties that most other people described.

I'm about to be asked to switch off my Mac (I'm aboard a plane) so if you decide to feel Christmas-like in about 7-8 days, I'd like to request a delayed activation (SN arrived okay, it's all about being able to enter it into a functioning program).

Thanks again for trying harder than most soft companies out there. Hope you'll get some sleep today! :-)

Ota

May 22 2013 at 1:22pm Copy Link

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Charles Beauchamp Does XtraBuild Designer support multi-value variable use?

May 22 2013 at 1:24pm Copy Link

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Manuela Chifor Ota, no problem. Please contact us when you want to activate your license. Have a nice trip.

Ardeal Soft - May 22 2013 at 1:28pm Copy Link

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Manuela Chifor Michael, I'm really glad that you managed to install the software.
I hope that you'll have a positive experience with XtraBuild Designer.

Ardeal Soft - May 22 2013 at 1:31pm Copy Link

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Charles Beauchamp You have "25 data editors". Is one of them a multi-valued variable data editor? Why do you not have a complete list of your data editors on your website?

May 22 2013 at 1:43pm Copy Link

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Manuela Chifor Hi Charles,

If I understand well your question, this version does not support, but we will implement soon.

Ardeal Soft - May 22 2013 at 1:43pm Copy Link

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Manuela Chifor Charles,
We keep improving our documentation.

Ardeal Soft - May 22 2013 at 1:45pm Copy Link

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Jon Spain Hi, I eventually managed to download a file of size 52,417 Kb. When I tried to install it, Online Armor told me the file was really dangerous so I stopped. That's a bit worrying!

May 22 2013 at 2:25pm Copy Link

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Andreas Schöneck Not able to start the application. I could retrieve the following message from eventlog:

Anwendung: Designer.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.TypeInitializationException
Stapel:
bei System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
bei System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
bei System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
bei DynamicClass.(System.Object, System.Object, System.Object[])
bei ????????.????????(System.Object, System.Object, System.Object[])
bei CompressShell.????????(System.String[])

May 22 2013 at 2:32pm Copy Link

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Manuela Chifor Hi Jon,
We received a confirmation email from Emsisoft that the false-positive detection have been disabled and will no longer occur after the next online update. We are still waiting for the same answer from Eset and Comodo.

Ardeal Soft - May 22 2013 at 2:33pm Copy Link

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Gil Chichester Are you still having issus with your licensing server?
Have been trying to activate off and on all day, but still getting error
Can't connect to server.
Will 31.171.245.90 respond to a Ping?

May 22 2013 at 2:34pm Copy Link

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Manuela Chifor Hello Gil,

We had activations all day long, excepting a few minutes when the server was down.

Your problem could be caused by the firewall on your computer. Please disable your firewall during activation (2-3 minutes) and try again to activate

Ardeal Soft - May 22 2013 at 2:42pm Copy Link

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Barcode Nut Is the reason mine failed to register because I am going thru a proxy server? Is it using the default from IE or do I need to configure it somewhere?

May 22 2013 at 2:51pm Copy Link

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Manuela Chifor Hi Brent,
It is possible.

For all you have activation problems, please check if the following folder exists:

C:\ProgramData\XtraBuild\XtraBuild Designer

If not, most probable you do not have full rights to store the license, even the server provides. In this case you should reinstall application with a user with full rights over c:\ProgramaData.

Ardeal Soft - May 22 2013 at 2:59pm Copy Link

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Manuela Chifor Hi Andreas,

Do you have Windows 8 x64?
Please try to remove and re-install .net 4.0 Framework FULL. This seems to resolve this issue for a few users.

Ardeal Soft - May 22 2013 at 3:10pm Copy Link

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Andreas Schöneck Hi Manuela,
yes, I am running Win 8 x64, so no chance to install or re-install .NET Framework.

May 22 2013 at 3:15pm Copy Link

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Manuela Chifor Andreas,
Can you see the folder C:\ProgramData\XtraBuild\XtraBuild Designer?

Ardeal Soft - May 22 2013 at 3:20pm Copy Link

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Barcode Nut I was able to access http://31.171.245.90/ just fine in IE. I am a domain admin and I right clicked the install file and did runas administrator and am local admin. My guess your registration app doesn't knows to use IE configured proxy server. It fails on "Connecting to server".

C:\ProgramData\XtraBuild\Demo shows, not XtraBuildDesigner.

Is it possible to send you my computer ID and register it some other way.

May 22 2013 at 3:21pm Copy Link

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Manuela Chifor Andreas, you are Right related to Windows 8.

We investigated; you can run applications targeting .NET 4 and 4.5 by default on Windows 8 without installing .NET 4 (which is not allowed)

Ardeal Soft - May 22 2013 at 3:29pm Copy Link

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Manuela Chifor Sorry Barcode,

I cannot provide you a solution right now. Offline activation of XtraBuild Designer is not possible. Please try to activate avoiding proxy. It seems that our licensing server does not deal with it.

Ardeal Soft - May 22 2013 at 3:35pm Copy Link

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Barcode Nut No worries about me. I will take laptop home and install. You must be tired. Thanks for your dedication for being up at 1:40 AM for we Westerners!
-Brent

May 22 2013 at 3:41pm Copy Link

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Manuela Chifor Brent, we are not going home untill the promotion ends. We have a devoted team!

Thank you for your kind words.

Ardeal Soft - May 22 2013 at 3:45pm Copy Link

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Patrick Le Cléach Bonjour,

Installé et réinstallé le logiciel, en vain : il ne se lance pas ! (Windows 7 64 bits)

Merci.

May 22 2013 at 6:57pm Copy Link

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Warren Russell Considering how many problems people seem to be having, I guess it's time for another positive post. :-)

First of all, thank you so much, Ardeal, for this unbelievable free offer of $600 software and for the amazing support you're providing here for free software!

I ordered in the early morning here in the Western US (about 15 hours ago) and I did have trouble licensing the software (I assume due to the heavy load on the server). However, I tried again a few minutes ago and it was licensed without a problem. Although I haven't had a chance to do anything substantial with the software yet, it seems to be running perfectly on 64-bit Windows 7 Home Premium on a 5-year old laptop.

Don't give up, everybody! It works!

May 22 2013 at 6:58pm Copy Link

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Manuela Chifor Patrick,

Please check if the following folder exists:
C:\ProgramData\XtraBuild\

If not, most probable you do not have full rights to store XtraBuild settings. In this case you should reinstall application with a user with full rights over c:\ProgramaData.

Also, please check if .NET 4.0 FULL was installed together with XtraBuild. If it was not, please install it and start the application again.

Daniel Sabau,
Support - Ardeal Soft

Ardeal Soft - May 22 2013 at 7:18pm Copy Link

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Manuela Chifor Hi Warren,

Sorry for all inconveniences and thank you very much for your perseverance. It was a long day for us. We appreciate your kind words.

Thanks again,

Daniel Sabau,
Support - Ardeal Soft

Ardeal Soft - May 22 2013 at 7:31pm Copy Link

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Anthony Myers I am running Win 7 x64 Home Premium HP P6640F AMD Phenom II X4 925 Processor 2.8GHz with 8.0 GB RAM and 1TB Hard Drive

When I installed the program, it ONLY installed the x86 version of the software, NOT the x64 version. I downloaded the software from both BitsDuJour and also your website and got the same error message shown above.

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: designer.exe
Problem Signature 02: 1.3.1.3
Problem Signature 03: 51823eae
Problem Signature 04: System.Drawing
Problem Signature 05: 4.0.0.0
Problem Signature 06: 5073c7ec
Problem Signature 07: 79e
Problem Signature 08: 6c
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I checked the C:\ProgramData directory and have the following directories inside:

C:\Programdata\XtraBuild
C:\Programdata\XtraBuild\Demo
C:\Programdata\XtraBuild\Demo\Database
C:\Programdata\XtraBuild\Demo\Project

I downloaded Microsoft .NET 4 Framework Full (Web Installer) and repaired the framework.

Still, to no avail, the XtraBuild software IS NOT loading on my system.

May 22 2013 at 9:02pm Copy Link

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Stephen Kreyling XtraBuild Runtime – one license will this allow me to use with all of my projects, or do I have to buy a runtime for each program?

May 22 2013 at 9:03pm Copy Link

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Manuela Chifor Hi Anthony,

Thank you for detailed info.
diego nassetti wrote that restoration of .NET 4.0 FULL does not solved his problem. Please try steps from 10 to 13

** Partial Quote **

diego nassetti GOOD NEWS!
I detail my procedure to help anyone else having my same problem (pls read previous messages).
1 - checked that I had installed .NET Framework 4.0 FULL
2 - found I HAD...
3 - but I wanted to redownload it again from Microsoft
4 - at first run Microsoft asked me whether I wanted to restore the installation
5 - replied OK
6 - .NET 4.0 FULL was restored
7 - tried again to launch XtraBuild Designer
8 - NO SUCCESS...
9 - but I wanted to follow a different approach
10 - so I UNISTALLED all components of .NET 4.0 FULL from my system
11 - did a restart
12 - reinstalled from scratch using the Microsoft file downloaded at point 3
13 - tried to launch XtraBuild Designer: SUCCESS!!!!!!!

** End Quote **

Ardeal Soft - May 22 2013 at 9:15pm Copy Link

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Manuela Chifor Hi Stephen,

If you use the project(s) on the same computer where XtraBuild Designer is installed, you do not need a Runtime. XtraBuild Designer can run any project created with it, using the RUN command from the main Ribbonbar.

If you want to distribute and/or sell your projects created with XtraBuild Designer on several computers, then you have to install XtraBuild Runtime on each computer.

If you build one or more applications/projects for a specific customer, these will all run in a single Runtime, so you do not need more Runtimes on the same user’s station, but you need one Runtime license/station, which the most likely you're gonna buy and you will include in the price of the product.

Runtime licenses never expire and include lifetime technical support and lifetime updates. To minimize your costs you can buy a number of Runtime licenses obtaining discounts of up to 80%, and install 30-days trial licenses allowing your customers to test your applications.

Our prices: http://xtrabuild.com/index.aspx?Page=71

Ardeal Soft - May 22 2013 at 9:22pm Copy Link

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Anthony Myers Manuela,

I followed your guidelines as stated above (items 10-13). I removed Microsoft .NET Framework 4 Full, then rebooted my machine. I re-downloaded the Framework software from the Microsoft website and re-installed the Full Framework software on my machine, then rebooted my system.

Again, the XtraBuild Designer software DID NOT load on my system, so I removed it via the control panel and re-installed the software.

After re-installing the software, AGAIN I get the same error message:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: designer.exe
Problem Signature 02: 1.3.1.3
Problem Signature 03: 51823eae
Problem Signature 04: System.Drawing
Problem Signature 05: 4.0.0.0
Problem Signature 06: 5073c7ec
Problem Signature 07: 79e
Problem Signature 08: 6c
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

And I have the same directories in my C:\Programdata directory:

C:\Programdata\XtraBuild
C:\Programdata\XtraBuild\Demo
C:\Programdata\XtraBuild\Demo\Database
C:\Programdata\XtraBuild\Demo\Project

NOT THE C:\Programdata\Xtrabuild Designer directory

I have even tried running the FUPDATER program with no progress.

May 22 2013 at 10:03pm Copy Link

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Eustace Phenackertiban I have successfully installed and run the application, and find it the most opaque, unclear, difficult to comprehend modeling application I have ever encountered. The so-called documentation is minimal, incomplete, and provides no guidance in the use of the Program, and there is no Help system whatsoever. I have worked with CA CoolPLEX and other advanced 4G modeling systems, and am a Microsoft Certified Professional developer in Visual Basic, and have worked in Visual Studio from VS98 to VS2012, so I am not an idiot. The few video tutorials are completely inadequate, and I have been unable to even create a new table for a test project. Have you no other documentation?

May 22 2013 at 10:49pm Copy Link

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Manuela Chifor Hi Eustace,

Indeed, XtraBuild has a different approach than any other software builder out there and we are proud of our work.

Yes, you are right, the documentation is incomplete - but we are working hard to improve it. If you do not like XtraBuild Designer, please don’t waste your time with it.

Ardeal Soft - May 22 2013 at 11:32pm Copy Link

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Manuela Chifor This promotion is ended.

Thank you all for your time and we apologize for any inconvenience you might have with this product.

The interest for XtraBuild Designer was incredibly high, sometimes overburdening our web servers, licensing and activation servers in the last 24 hours.

Until now, about 30% of licenses were activated. For your convenience and to avoid stressing the activation server in the next days, we decided to extend the 7 days period when you can activate the license, until June 7, 2013, so there's no rush.

Even if it seems high, the number of computers that cannot run XtraBuild Designer is extremely small compared with the number of successful activations.

If you have not yet communicated your problem, please contact us at: support

xtrabuild.com providing us with as many details about your computer configuration and the nature of the issue.

We prepare a list of all those who have informed us - on this page or by email, about having issues installing/activating/running XtraBuild Designer and we will analyze and try to solve each case.

Many thanks to BitsDuJour! Without them and their professionalism this promotion wouldn't be possible.

Ardeal Soft - May 23 2013 at 12:02am Copy Link

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Max Kommer Completely removing and then re-installing Framework 4 did the trick for me. Thanks, Diego Nassetti and Manuela Chifor.

Activtating the license key took just a minute.

I'm now going to try and understand how the program workks.

May 23 2013 at 1:16am Copy Link

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Andre Meester Using Windows 8 gives no opportunity to uninstall Framework 4.as it is part of the OS. So I hope ther will come another silution!
Success Manuela - you did a great job in answering all the mails!

May 23 2013 at 2:06am Copy Link

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Ashref Punnoli Dear Support,
Still I could not install on Windows 8. The http://31.171.245.90/
is getting loaded, however, it cannot be activated, inspite of disabling the Antivirus Softwares.
Your help is highly needed,
Ashref Punnoli

May 23 2013 at 12:37pm Copy Link

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Manuela Chifor Hi Ashref,
Our records shows that your activation went fine. But obviously they didn't. Please allow more time to investigate

Ardeal Soft - May 23 2013 at 12:48pm Copy Link

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Manuela Chifor For all of you who have running issues:

For Windows XP, Vista, 7 - 64/32, in most cases the problems are related to .NET 4. 0 Full Framework. Uninstalling and installing it from Microsoft website solves the problem. For this, please follow this steps (BTW: thanks Diego):

1. Uninstall all components of .NET 4.0 FULL and .NET 4.0 Client from your system
2.. Restart system
3. Install .NET 4.0 Framework from Microsoft website
4. Restart system
5. Try to launch XtraBuild Designer
6. Activate online
7. Please send us a feedback, even if this works for you

Ardeal Soft - May 23 2013 at 12:57pm Copy Link

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Manuela Chifor For all of you who have running issues on Windows 8:

It seems that on some configurations of Windows 8 XtraBuild Designer is unable to run. We couldn't identify a solution yet.

On the other hand, we do have over 150 successfully activations in the last 24 hours, on Windows 8 - 64/32.

If you managed to run XtraBuild Designer on your Windows 8, please let other users know what NET 4.5 version do you have (64/32).

Ardeal Soft - May 23 2013 at 1:10pm Copy Link

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Manuela Chifor I remember you all that we extended the 7 days period while you can activate the license, until June 7, 2013, so there's no rush.

Ardeal Soft - May 23 2013 at 1:12pm Copy Link

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Ashref Punnoli Thanks for updating that: in your records my activation went fine, however, it did not success at my end. Now, waiting for your email to try the next step.

May 24 2013 at 9:34am Copy Link

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Manuela Chifor Hi Ashref,
We created a new license key for you, please check your email

Ardeal Soft - May 24 2013 at 11:39am Copy Link

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Jac A. Hi, today I've activated the software. I started working with it, but I've only able to find SQLite and MSAccess databases, and I work with MySQL and MSSQL.

Since you wrote "At this moment XtraBuild works with 4 different well known database types: MS Access, SQLite, MS-SQL and MySQL" I'm getting crazy how can I access/create those formats.

Thanks!

May 24 2013 at 10:01pm Copy Link

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Manuela Chifor Hi Jac,

At this moment, XtraBuild Designer is able to connect to any existing MS SQL, MySQL database and store data, but is not able to create MS SQL, MySQL databases. So you should create first the database using any management tool available.

Please follow these steps to create an SQL / MySQL database:

2. Create an empty database in Database Server using any management tool available
3. Create a user with full rights over the database. (User must have rights to modify structure of the database)
4. Be sure you can connect to this database with this user

Please follow these steps to connect to an existing SQL database with XtraBuild Designer:

5. Start XtraBuild Designer
6. Open/Create a project
7. On main Ribbon Bar click “OPEN” in database group, a form opens
8. Select SQL Server /MySQL Tab
9. Click the green (+) button in the Grid to create a connection in Designer (on the bottom-left side of the Tab)
10. Enter Connection properties
11. Click “Test connection” button
12. If you see a “Success” message, it means that Designer is able to connect to the database
13. Click “Open Database” to open it
14. Start building/using your project

While your project is still under development, it is easier to work with a local database (SQLite) and connect to SQL Database any time you need to. It is very simple to switch from one database to another working with the same project.

BE CAREFUL: XtraBuild Designer is able to modify a database structure when it opens it, so while you are working with a project you should connect only to a database that is designated to be used as storage for that project.

Daniel Sabau,
Support - Ardeal Soft

Ardeal Soft - May 24 2013 at 10:53pm Copy Link

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Ashref Punnoli Dear Daniel,
I have tried with the second key, but no luck. i am trying on Windows 8 with .net 4.5 machine. Let me know, how to debug step-by-step and proceed.
_ashref

May 25 2013 at 8:09am Copy Link

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Manuela Chifor Hi Ashref,
Please check your email, we already sent you a message.

Daniel

Ardeal Soft - May 25 2013 at 8:20am Copy Link

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Manuela Chifor We cannot reproduce any reported issue on Windows 8 systems related to running (not activating) the application after a successful installation. All our tests made on Windows 8 worked absolutely fine (unfortunately this does not helped us in this case).

Right after windows 8 installation on a clean system, we could install/activate/run XtraBuild Designer in a few minutes.

For all of you who have running issues on Windows 8:
There is an Update for .NET Framework 4.5 for Windows 8, Windows RT and Windows Server 2012 - KB2750149 which resolves incompatibility issues related to Common language runtime (CLR) and Windows Forms among other.

Link for update: http://www.microsoft.com/...x?id=36377

If this update does not help you, it means that there is an incompatibility between XtraBuild Designer and some settings on your system which a new installation of Windows 8 could resolve.

Cristian Chifor
Ardeal Soft

Ardeal Soft - May 25 2013 at 8:59am Copy Link

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Ota C Hi Manuela,

Thanks for that! It's very kind of you.

I'll be back soon and I shall troubleshoot the problems right away, reading all of your answers and following your trobleshooting tips will be my top priority (once I land back home).

Thanks again.

Ota

May 27 2013 at 4:03pm Copy Link

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Juan Perez I have windows 7, 64bits. When running the program (Designer.exe) does nothing.
I tried to run as administrator, reinstalling .Net, etc...

? Ex. event viewer:

? Event 1:
- Nombre de la aplicación con errores: Designer.exe, versión: 1.0.0.0, marca de tiempo: 0x51823eae
- Nombre del módulo con errores: KERNELBASE.dll, versión: 6.1.7601.18015, marca de tiempo: 0x50b83c8a
- Código de excepción: 0xe0434352
- Desplazamiento de errores: 0x0000c41f
- Id. del proceso con errores: 0x2cbc
- Hora de inicio de la aplicación con errores: 0x01ce5c91bb80a910
- Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\XtraBuild Designer\Designer.exe
- Ruta de acceso del módulo con errores: C:\Windows\syswow64\KERNELBASE.dll

? Event 2:
- Aplicación: Designer.exe
- Versión de Framework: v4.0.30319
- Descripción: el proceso terminó debido a una excepción no controlada.
- Información de la excepción: System.TypeInitializationException
- Pila:
en System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
en System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
en System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo)
en DynamicClass.(System.Object, System.Object, System.Object[])
en ????????.????????(System.Object, System.Object, System.Object[])
en CompressShell.????????(System.String[])

Thanks.

May 29 2013 at 10:51am Copy Link

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Manuela Chifor Hello Juan,

Thank you for sending us detailed error logs, this really helps us. It seems that those who have OS in other languages than English (Dutch, German, Hungarian, French, Spanish, etc) encounter running problems.

Our development team works to repair these errors. We’ll let you know when a new build of the program will be available for download.

Ardeal Soft - May 29 2013 at 11:15am Copy Link

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Ota C Hi again Manuela,

Your description of the probable cause sounds like it could be applicable to my case too. Can you please let me know when things look brighter?

I've just landed back home and can finally start the whole process from scratch but if you think the non-English bug could be the culprit, I'll wait until you send me your Go Ahead.

May 30 2013 at 6:38am Copy Link

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Manuela Chifor Hi Ota,

We are going to release today a new version of XtraBuild Designer which should work on these systems too. We’ll post here a message when it is downloadable from our website.

Ardeal Soft - May 30 2013 at 6:55am Copy Link

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Ota C You rock! (Again.)

:-)

May 30 2013 at 7:17am Copy Link

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Manuela Chifor Thanks Ota! It's nice to have you back.

Ardeal Soft - May 30 2013 at 7:20am Copy Link

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Manuela Chifor Dear Customers,

A new version of XtraBuild Designer is available for download from http://www.xtrabuild.com/...spx?Page=6

This version should resolve the issues reported in the above messages. Please install and let us know if this works for you.

Ardeal Soft - May 30 2013 at 8:06am Copy Link

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Ota C Wow, that was fast. Like always!

May 30 2013 at 9:51am Copy Link

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pat lab "This version should resolve the issues reported in the above messages. Please install and let us know if this works for you."
It works !
Merci

Jun 6 2013 at 7:55am Copy Link

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Manuela Chifor I'm glad to hear that.
Thank you, Pat!

Ardeal Soft - Jun 6 2013 at 7:59am Copy Link

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Ashref Punnoli Dear Support,
Thanks it works now,
Ashref Punnoli

Jun 8 2013 at 3:02am Copy Link

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Manuela Chifor Thank you, Ashref!

Daniel Sabau
Support - Ardeal Soft

Ardeal Soft - Jun 8 2013 at 3:11am Copy Link

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Ota C Yeah, it worked. Like you guys said in your latest email, the original SN sent to some users was not complete. This one worked, even on my VMachine.

Thanks.

Ota

Jun 8 2013 at 9:00am Copy Link

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Manuela Chifor Thank you for your feedback, Ota.

Ardeal Soft - Jun 10 2013 at 1:04am Copy Link

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