Mary Wilson Sorry, I believe that they are out of business as I requested information on a registered product and they refused to answer me. It was just not one e-mail, I sent more than one e-mail requesting help. If they are still in business(which I dought) I would not recommend using there product due to such poor customer service. I wrote them more than one e-mail requesting help. I proved I had a registered product with a copy of an e-mail that they sent me saying I had purchased the product. They refused to send any infomormation or provide me any feed back or answer my questions. .