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Understanding and dealing with difficult behaviours in the workplace can be one of the most difficult and upsetting challenges we may face. There's no doubt that as individuals we have behavior that reflects our character. It might be our unique sense of humor or our love of high adventure. It may also be our fear of the unknown or our ability to work with other individuals effectively. No matter our unique characteristics, it is human nature to experience frustration, irritation or disappointment when we do not understand what we are expected to perform. The challenge is to learn how to manage these behaviours and responses in a productive and satisfying way so that we can get on with doing our jobs. If you're working in an environment that experiences battle or one where your colleague is having issues with someone else, it can be easy to lose sight of the fact that you are also having to manage a different part of yourself as well. As a result, many individuals report feeling frustrated and overwhelmed by their own behaviour and thoughts. Some of them try to ignore the problem and concentrate on turning the matter into a conversation about something else. This won't resolve the problem, it might even make it worse! Ignoring difficult behaviours or blind spots is among the first steps to dealing with difficult individuals. It allows you time to decide whether to address the behavior or turn the matter over to another individual or team. If you're going to tackle your colleague's behaviour, you need to do it with sensitivity and without blaming, pointing the finger or branding them as bad. It is important to acknowledge their behavior and how it affects you as an individual. When you do this, you're not just helping resolve the issue but also helping yourself feel better too. There are two essential blind spots when dealing with difficult behaviours or blind spots: The first step to dealing with difficult behaviours or blind spots is high conflict management training. The majority of us have experienced situations where we had been powerless against our difficult boss or colleague. In fact, if you think about it, that's exactly what it is: a helplessness based on fear and vulnerability. High conflict means that you are caught between a rock and a hard place and trying to navigate during that battle without proper training and support is practically impossible. But if you make the decision to try and tackle a difficult behaviour problem with the wrong mindset, you can allow it to be absolutely devastating. The last thing you want to be is the proverbial'reaper' - ready, willing and able, but not able to meet your potential because you are fearful of what you might unleash. High conflict, when managed properly, can be a source of lifelong learning, but when handled incorrectly, it can also cause a lot of personal and professional challenges and suffering. Fortunately, there is a psychological safety net available to help you cope with difficult people, behaviors and situations. This safety net is known as the psychological safety net. The emotional safety net is coaching designed to help you deal with difficult interpersonal situations by giving you the skills you will need to break through those barriers that keep you contained, safe and out of harm's way. These abilities come in the form of coping strategies, counter-intuitive solutions and counter-intuitive thoughts. For example, when faced with a difficult person or situation, a lot people will head straight to your negative thoughts. We'll tell ourselves that the other person is wrong, or our actions aren't'right' or that we do not have any power over the circumstance. But this in itself is an extremely emotionally risky strategy - by confronting with the thoughts, you're effectively choosing to confront and control the situation as opposed to let it take charge and dominate you. The emotional safety net works in the same style, only it applies to conflict and behavior problems as opposed to conflict and behavior itself. Think about the classic scene from G. K. Chesterton's"The Last Paradise": the beautiful, powerful and aristocratic Queen Amidst all the downtrodden people, sitting on the throne (a metaphor for peace) is faced with two bullies. One is a much bigger and stronger man, completely out-matched and ready to take her down a path of power and prestige. Another boy is a much more diminutive and bashful man, almost defeated; but he too has the resolve and the ability to bring down the most powerful woman in all of Europe. And both of them will understand what power and prestige actually mean in the face of hardship - learning how to face and deal with the difference between what is expected and what can actually be, without the continuous and ongoing fear of failure that stops so many people from getting where they wish to go. The beauty of this procedure is that it does not depend on any type of special-ism, academic qualification or advanced education. In actuality, it relies on you. It is about recognising yourself through your own experiences and then taking action. When you start with self-assessment along with a description of your own feelings and behavior, you have just started the process of dealing with difficult behaviour and challenging situations - rather than continuing in the vein of trying to correct something which just does not exist.
Member since: Sunday, January 31, 2021
Website: https://www.paramounttraining.com.au/training/taking-initiative/
Company: dealing with difficult behaviours
