Ray User

I’m Ray Whilliams, a researcher specializing in the processes and tools that define outstanding customer experiences. I focus on areas like Voice of the Customer (VoC), customer journey maps, and CX metrics that drive brand success. Partnering with JKCP allows me to dive deeper into creating meaningful and impactful customer interactions.

Member since: Friday, January 31, 2025

Website: https://jkcp.com/