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Virus Scan for Flame Painter 3

Create Amazing Original Artwork with Flame Brushes

Flame Painter 3 is a paint application that lets you create original artwork featuring fantastic light effects and backgrounds, all created with flame brushes.

Our virus scan reports this download is 100% Clean Free Download

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Bkav (v 1.3.0.6379) Clean 5/8/2015
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F-Prot (v 4.7.1.166) Clean 5/9/2015
Symantec (v 20141.2.0.56) Clean 5/9/2015
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Emsisoft (v 3.0.0.600) Clean 5/9/2015
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Zoner (v 1.0) Clean 5/7/2015
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Website Malware/Phishing Scan - Escape Motions

We've scanned escapemotions.com using a variety of antivirus software and can bring you the following results.

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What are people saying about Flame Painter 3

Software Guy To get a better feel for the creative capabilities of Flame Painter you might want to scroll through the 12 pages in their gallery which is located here:
http://www.escapemotions..../index.php

Some more conventional creative cuties include this
http://www.escapemotions....php?id=234
and this
http://www.escapemotions.....php?id=91
May 12 2013 at 5:11am Copy Link
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Judi Podgurski WOW !! This is a fantastic little program, and I can hardly wait to get the full version ! It has a 'feel' that is quite unique, and produces a look like the big box program does. As many different adjustments as ones heart could desire too. Many thanks to Bits'du jour for bringing this great little program to my attention !!
May 12 2013 at 10:03am Copy Link
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marko ifebo Bonjour et merci.
S'agit-il de la versipon coçmplète ?
May 12 2013 at 11:23pm Copy Link
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Louis Gedo I would also like to know about the upgrade conditions to version 2 since it is just about to be released in 1 week. Thank you.
May 13 2013 at 5:54am Copy Link
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Gabriel Zastawnik Hey. I am the user of the previous version and I also would like to know what is a) upgrade price for existing users b) what will happen if I buy the current version and on 21st of May you will release new version of your software.

ps. If anyone does not have this program yet - it is worth to buy it even in full price (although it is always better to buy it with 50% discount thanks to BDJ) :)
May 13 2013 at 7:54am Copy Link
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Harry Stadman I would like to know as well. But this is an amzing tool for the designer.
May 13 2013 at 8:49am Copy Link
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Valentin3D @marko ifebo

Oui c'est la version complète, vendue sur leur site à 19.99.
Vous pouvez aussi télécharger des brosses supplémentaires gratuites.
May 14 2013 at 2:18am Copy Link
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Louis H This is the vendor's response, on their Facebook page, to the question about upgrading for Version 2.....

*******************************

Dear XXXXXX, thanks a lot for purchasing Flame Painter. We are planning to sell new version 2.0 separately (all the "minor" version updates are free, but major versions (well, this was the first one after nearly 3 years will be paid. This new verison included some 9 months of development and whole software was redeveloped from scratch, thus we need to sell it separately. However, we plan to have special offer for all of our customers who purchased version 1.x - both for Flame Painter 2.0 and for our future programs. Please check our Facebook page or blogs on our web site on May 21st to catch that offer. Regards, Jozef.

********************************

However the vendor handles the upgrade to V2, I plan on picking up V1 here on BDJ. We are talking about $10, and I would have paid full price if I had learned about this without a chance to get the BDJ discount. Sure... I would like to get V2 for free, but it sounds as if there has been a lot of work put into rebuilding the thing from the ground up and I'll simply choose to consider the $10 for V1 as a way of supporting the developers of a program I really like and wish I had known about sooner.

May 14 2013 at 3:53am Copy Link
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Harry Stadman I read on the blog that they will provide an upgrade path...Probably reduced price for existing users...

"Peter Blaskovic tom • 2 days ago -
Hello Tom, We believe that all our users which bought a 1.x version will get a fair treatment and we plan to give everyone who purchased it a special offer. Please keep track of our FB page as well as our newsletter and blog to not miss it. Of course if for any reason you are not satisfied with Flame Painter you can still obtain a full refund."
May 14 2013 at 5:05am Copy Link
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terri mertz this demo version looks sooooo kewl!!!!!!!!!!!! love it!!!!!!!!!!!!
May 14 2013 at 8:26am Copy Link
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Peter Blaskovic - Escape Motions Dear all,

sorry for late reply. Definitely we plan to offer significant discount to all owners of Flame Painter 1.x.

We prepared this promotion in order to give you a chance to either try cheaper version of our software, and if you like it, we are preparing 15 USD discount for all Bits du Jour customers, which means you can get double package of 1.x and 2.0 versions of Flame Painter at the price below Flame Painter 2.0 price alone.

Best regards,
Jozef
Escape Motions - May 14 2013 at 8:49am Copy Link
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terri mertz Sounds like a wonderful offer to me!!
May 14 2013 at 9:06am Copy Link
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Louis H Thank you, Peter, for the clarification. Count me in when this deal goes live. I am having a LOT of fun playing around with the demo.
May 14 2013 at 6:04pm Copy Link
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terri mertz Roger that!!!
May 14 2013 at 6:52pm Copy Link
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Software Guy Definitely recommend that you give the trial demo version a try. The program is small in size and loads quickly. In the demo/trial you can't save or print but everything else works. It is fun, but definitely has a learning curve. It is easy to set the gradient colors, and easy to adjust the sliders to learn their effect. Fortunately they have provided a 'clear artwork' button under the tools tab - especially useful to get the initial feel of the program. And the chaos slider seems to make strokes unpredictably variable.
Some of the effects are also perfect for highlighting photos with color, or light, or simply to draw attention. Recommend that you give it a try.
May 14 2013 at 8:00pm Copy Link
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Stefan Hauber Haven't tried it (yet), but it looks like a very interesting program and the discount of 50% always seems to be a good reason to consider buying a nice program now, like: now or never.

But... BDJ always offers the newest versions. Technically this might also be true for this one today, but in only a few days the bought version turns to become an old version and even if v1 might be a good program, using it will always bring the thought with it: 'this or that might be much easier or perhaps even better looking with v2'. So if I like v1 I will nearly be forced to buy v2...

And considering, that v2 is an upgrade, (1) I can't give away my old v1 to another person (2) I suppose, it will have all the features v1 has (and some more), so there is nearly no advantage owning v1 and v2 (against just owning v2). Please correct me, if I am wrong...
So it makes (for me) because of the learning curve, not really sense to use v1 before upgrading to v2. (And for just checking it out, I can use the trial too.)

So, assuming I like v1, and I am buying v2 later, the real discount is about $5 (15$ minus the payed 10$ today), which would result in a discount of 25% if the price of v2 is again 20$, 16,7% if it's 30$ and 12,5% if it's 40$. Btw.: Can you tell us concretely what the price for v2 will be?

Of course, this is better than nothing, but far away from the discount of 50%. Thanks to the user-queries above these facts are clarified now.

I really hope this is no strategy-road much vendors will go: Selling their, only still a short-time actual. products at a discounted price to get the buyers on the hook. Luckily it's often the opposite: E.g. RevoUninstaller created a new version a quiet short time ago and offers it now at BDJ for 50%. Surely this one will be the actual version for many months now.

Again: I am not arguing about the product or it's price. Just about the strategy.
May 14 2013 at 8:35pm Copy Link
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Peter Blaskovic - Escape Motions Dear Stefan and all,

thank you for your comment - here I would like to point out that v2 is not just an upgrade, but completely new software redeveloped from scratch, basically we spent last 9 months working in parallel on both 2.0 and upgrading 1.x to 1.7. Flame Painter 1.7 actually includes a lot of features we originally wanted to include only in Flame Painter 2.0.

Regarding 2.0 pricing - there will be 2 separate version of Flame Painter 2.0 with personal costing 29.90 USD and available with 15 USD discount for all 1.x buyers, with additional 5 USD voucher for customers buying recently, i.e., Bits du Jour customers will get the upgrade for 10 USD only, still reaching 33% discount on Flame Painter 2.0.

The same will go for professional version where the discount is from 59.90 to 29.90, i.e., BdJ customers will still get a 33% discount.

At the same time - Flame Painter 1.7 is fully featured program giving fun to thousands of users and we are sure you will enjoy it even in case you won't upgrade to the new version.
Escape Motions - May 14 2013 at 11:24pm Copy Link
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Stefan Hauber
Thanks, Peter, for your answers, especially for the concrete prices.

Do you already have a comparison chart between 1.x and 2.0 Std and 2.0 Pro (or if not, can you point out the differences between 2.0 Std and Pro)? (And: Is there something in 1.x, which is not inside 2.0 Standard?)

" >> v2 is not just an upgrade, but completely new software"

When buying today, am I allowed to give away the just bought version to another person, when buying the new 2.x version for a discounted price, when it comes out?
May 15 2013 at 1:08am Copy Link
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Peter Blaskovic - Escape Motions Dear Stefan, you can find comparison between these 2 versions at our blog: http://www.escapemotions.com/blog.php
Escape Motions - May 15 2013 at 1:30am Copy Link
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Michelle Bereza Hi..just went through purchase process, got message to click and download but license key was blank - paid by paypal but didn't see the pay now screen - help? thanks
May 15 2013 at 2:40am Copy Link
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Peter Blaskovic - Escape Motions Hi Michelle,

can you please send us an email at "support (at) escapemotions.com" explaining the situation - at the end of the promotion (by tomorrow) we will check whether the payment went through and will send you registration key by email.

If the payment did not go through, we will inform you and still give you a chance to get Flame Painter for the discounted price from the deal, don't worry!
Escape Motions - May 15 2013 at 2:50am Copy Link
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Heather Beechey Same happened to me as Michelle above. Going to install and see what happens :)
May 15 2013 at 2:54am Copy Link
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Peter Blaskovic - Escape Motions Michelle, Heather,

I checked your payments and both went through, sorry for issue.

Please send us an email at "support (at) escapemotions.com" and we will send you your registration keys asap. Sorry for inconvenience.
Escape Motions - May 15 2013 at 2:58am Copy Link
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Peter Blaskovic - Escape Motions Dear all,

if you will encounter the same problem (it seems our registration key generating engine was not working for few minutes which affected ca. 5 of you), please send us an email at "support (at) escapemotions.com" from your email you used as ID and we will send you your registration key immediately.

Once again, sorry for inconvenience. We are of course tracking each registration details and if your payment went through, we will send you your registration details asap.
Escape Motions - May 15 2013 at 3:04am Copy Link
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Heather Beechey Thanks Peter, great customer service :)
May 15 2013 at 3:06am Copy Link
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Louis H The more I read up on the soon to be released Version 2, the happier I am that BDJ has helped to make folks aware of this wonderful, creative, and fun program.

According to the vendor's blog, they are working on developing a plugin for PS and other graphic editor. Very nice.

It can be used on all of your computers.... just not at the same time.

and then in the FAQs, I found this....

- If you lost your computer, be happy your family and friends are healthy, it's more important than lost computer. And we can still send you your installation file and Registration Key :).

I like the vendor's attitude, view of life, and understanding that stuff happens beyond one's control, and having to worry about getting a new installation file and registration key should not have to be even a low priority source of stress.

So thank you, to both the developer for offering and BDJ for arranging this one!
May 15 2013 at 5:12am Copy Link
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Peter Blaskovic - Escape Motions Dear Louis,

thank you very much for kind words! I really hope you will have a lot of fun with Flame Painter.

We love this project - actually Escape motions is still more a group of friends than standard company - even though we have now full team of 7 people who worked on Flame Painter 2.0 (some just part time), all of us know most of the others for some 10-15 years since childhood. And we would love to have such a relationship also with Flame Painter users :)

Well, we need to sell our product to survive :), but more important is still to have fun for both us and you :)

Thanks once again and hope to see your paintings in the Flame gallery!

************************
PS: We work on Photoshop plugin, but we still cannot guarantee the good result, so sorry if we won't be able to make it fully featured plugin, but there will definitely be tighter connection as we know a lot of people would use it. However, we will do our best to make it work as well as possible.. :)
Escape Motions - May 15 2013 at 5:22am Copy Link
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Louis H You are welcome, Peter.

As to the Plugin aspect of things......

If it happens great. I will not hold your feet to the fire on that one. Especially in light of the recent changes with Adobe and their decision to focus on a cloud approach. I'd rather have you all focus on the development of the program itself than fret over whether or not it can be fully integrated with PS.

I am spreading the word about Flame Painter to folks I know. Hopefully it will generate a few extra sales.

Thanks again, to all of the team, for their dedication and hard work. I do indeed get the feel from this program that there is more behind it than simply a way to make a living. We all need to earn so we can pay for those things we need and would like to have, but part of what I believe we all need, as well, is a sense of pride in (and to be able to enjoy) the work we do. When you can get paid, pride, and pleasure from your work..... it is a wonderful feeling.

You all deserve to be both proud of the results of your labors and able to make enough money to reward those labors. (It sounds as if the pleasure has been there all along. Even if there were times when some aspect or other of misbehaving code had you all feeling like screaming.)

Here's to the success of Flame Painter 2.0!!!
May 15 2013 at 6:14am Copy Link
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Peter Blaskovic - Escape Motions Louis, thank you!

I sent your post to the rest of the team as it is amazing when one of you guys really appreciates Flame Painter and also team's work!

Have a good day and enjoy Flame Painter 1.7 for the time being, but also Flame Painter 2.0 soon!
Escape Motions - May 15 2013 at 6:56am Copy Link
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Harry Stadman I for sure would love a photoshop plug-in. This way we/i don't have to go out of the editor to do some editing and come back again. Then we can do the edits in the editor.

For now, this version and version 2 will do until the photoshop plug-in comes out!
May 15 2013 at 7:45am Copy Link
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Peter Blaskovic - Escape Motions Dear Harry,

definitely - you can get upgrade also to Flame Painter 2.0 pro edition with 50% discount, i.e., for 30 USD.

Enjoy 1.7 for the time being and check out our web site http://www.escapemotions....mepainter/ in few days for the demo of new version

and thank you for the support!
Escape Motions - May 15 2013 at 7:54am Copy Link
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Harry Stadman Thanks for the information and keep up the good work!
May 15 2013 at 11:00am Copy Link
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Chris Hi Peter Blaskovic,

I found your program a long time ago as I love playing with graphics. I got the email you sent out to your customers and am wondering what sort of discount you will give us full price customers such as myself.

As I already own this software, it seems unfair to offer new customers a bigger discount on the new version 2.

Thanks.....
May 15 2013 at 11:00am Copy Link
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Louis H I may get into trouble here, but it really is not unusual for a vendor to only offer an extra discount to those who came on board within a short time of buying the previous version.

While I certainly like, and currently enjoy, the opportunity to buy a "Lifetime" license for a program, I do not expect every vendor to cut me the same deal as people who purchased the version right before a new upgrade.

Peter has already made it clear what the discount will be for previous users, Chris, to upgrade to Version 2. The extra discount is going to be for those who came on board since April.

If I had learned about this program a long time ago, or even within the last week, and did not have chance to pick it up here at BDJ at a discount, I would paid full price for it. And I would pay whatever the developer decided to charge as the upgrade price.

Yes, those of us who are only now purchasing the program are indeed getting a killer deal and discount, but that is how deals go. I have paid a lot more for some of the programs I use than others who happened to make a purchase during a promotion. I have missed many discounts. And more often than not, I am a day late for many deals. If it is a program that I know I will use a lot, I will go ahead and pick it up, deal or no deal. If it is something I would like to have, but don't actively need, I may indeed put off making a purchase.

One recent deal was for the Complete suite of Nik Software. I almost paid the former full price of nearly $500 but decided I did not actually need the programs and could wait until the next Thanksgiving or Christmas sales they normally have. Well, low and behold, Google decides to buy Nik and came out with the entire suite for PS AND LR for $150. I lucked out for that one, but there are many who had, in years past, paid the full price. that is they way it goes sometimes. (And I have been on their end as well.)

Whatever Peter and Escape Motions decides to do is up to them, but I wonder if being charged an extra $5 dollars for all the time you have been able to enjoy the program is truly all that unfair.
May 15 2013 at 12:28pm Copy Link
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Eustace Phenackertiban I'm convinced! I downloaded the demo, tried it out, then checked the Web site and read up on existing and coming features. Purchased today, and one thing I should mention is that when you get the initial registration screen (on first startup), it does not put an icon in Windows' task bar. This makes it difficult to flip back and forth to copy/paste one's registration code and email address into the required fields. Also, it would have been nice if the full installation detected and offered to remove the demo installation before installing. Just sayin'... ;-)

Anyway, those are minor issues with the install process that you can address. I'm really enjoying learning the program, and can't wait to try integrating some creations with Photoshop CS6. Really looking forward to version 2.0, as well!
May 15 2013 at 1:06pm Copy Link
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marko ifebo Vous ne faites pas le paiement par Paypal.
Dommage, je m'apprétais à acheter la version 2.

You do not pay by PayPal.
Too bad, I was going to buy the version 2.
May 15 2013 at 1:36pm Copy Link
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Peter Blaskovic - Escape Motions Dear Marko, actually you can definitely pay by Paypal.

At the "payment method" in 2checkout, you have to click "Paypal" above the place where you put in the credit card number and then hit the button "Continue to paypal".

Hope you can still make in the deal time! If you actually miss it by few hours (as it is already quite late in Europe) - please write us an email at "support (at) escapemotions.com" and we will try to give you a chance to still use this promotion terms.
Escape Motions - May 15 2013 at 2:01pm Copy Link
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marko ifebo Merci Peter J'ai fini par trouver le payment paypal sur votre site et j'ai opté pour la version complète.
Cependant j'ai obtenu la version 1.7 ?
______________________________________________

Thank you Peter I finally found the paypal payment on your site and I opted for the full version.
However I got the 1.7 version ?
May 15 2013 at 2:12pm Copy Link
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Peter Blaskovic - Escape Motions Dear Eustace,

thank you for valuable suggestions! Actually it should work slightly better in version 2.0, while I will put the demo removal into our list of subsequent free upgrades. Thanks once again - great suggestion!
Escape Motions - May 15 2013 at 2:14pm Copy Link
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Peter Blaskovic - Escape Motions Dear Chris,

all Flame Painter 1.x customers are getting the 15 USD discount except of those ones buying it really recently after the update was imminent, who get 5 USD on top of this to make sure they get 2.0 cheaper than full price.

I hope that is fine for you as the benefit for those who bought it longer ago was primarily a chance to enjoy the software (which I believe is the primary purpose of it) for a long time with all the previous updates being free. We have thought for a long time on how to set the discount for various users of 1.x and we hope this is the fair options as it is relatively simple and we really did not want to complicate the offer with various tiers of users. The discount for everyone is quite significant, and especially for Pro version, you will get discount higher than what you paid for the application even though you have already used it for a long time.
Escape Motions - May 15 2013 at 2:19pm Copy Link
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Alexander Deliyannis Peter, I can only say that I had never thought I would want such software, but I just tried it, got hooked and purchased it straight away. This is incredible fun and beauty, and you guys deserve the nobel for artistic mathematics as soon as it is created!
May 15 2013 at 4:42pm Copy Link
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Tazzie Thanks so much for extending the promotion. I didn't realize before that my post went up empty. I may be late to the party, but thankful that I'm not too late for this great deal ;)

I got a bit confused with the pricing, but do appreciate your efforts to provide a more than fair and tempting deal!

This software is unique and interesting, although I'm afraid my significant other might not be as thankful when I spend too much time playing around with it :) Seriously, thanks to BDJ for finding this great program and to all of you for working out a great deal. Now, what kind of deal can you give me for brown-nosing? ;)
May 15 2013 at 8:32pm Copy Link
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Peter Blaskovic - Escape Motions Dear all,

thank you very much for taking part in this promotion (and of course thanks goes also to Bits du Jour to organize this).

I hope you, who purchased Flame Painter, would like it and spend a lot of enjoyable moments with the program. It would be great if you can inspire other Flame Painter users by publishing your pictures in Flame gallery at http://www.escapemotions.com/gallery/

And if you did not manage to get Flame Painter in this promotion, you can still check http://flame.escapemotions.com for the new version Flame Painter 2.0 which is coming online next week, on May 21st
Escape Motions - May 16 2013 at 11:17am Copy Link
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terri mertz I am enchanted with this program!! Do you know yet about how much the newer version will cost?
May 16 2013 at 12:09pm Copy Link
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Peter Blaskovic - Escape Motions Dear Terri,

thank you - I am really glad you like Flame Painter. if you purchased Flame Painter 1.x with this promotion, cost for upgrade is 9.90 USD for Personal and 29.90 USD for Pro version.

Full prices would be 29.90 for Personal and 59.90 USD for Pro version.

You can find more information at http://www.escapemotions.com/blog.php both about new features and pricing.
Escape Motions - May 16 2013 at 12:20pm Copy Link
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marko ifebo Je ne vous cache pas ma déception.
Je n'ai même pas pu lancer le logiciel qui à planté avant même de s'ouvrir.
Je suis sur Windonws 7. Vous disiez sur votre site qu'il était compatible windows 7 pourtant ?
Je me demande si le lien de téléchargement était le bon, parce que le nom contenu dans l'installeur parlait de x86 en rapport avec XP donc plutôt qu'avec Seven.

J'ai acheté la version pro depuis votre site pourtant ?
était-ce vraiment cette version ?
Merci de répondre au plus vite.
____________________________________________

I do not hide my disappointment.
I did not even have to launch the software planted even before opening.
I'm Windonws 7. You said on your website that was compatible windows 7 yet?
I wonder if the download link was good, because the name contained in the installer talked about in connection with XP x86 so rather than seven.

I bought the pro version from your site yet?
Was it really this version?
Thank you to respond quickly.
May 18 2013 at 4:31am Copy Link
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Peter Blaskovic - Escape Motions Dear Marko,

please send us email at "support (at) escapemotions.com" where our support guys will be able to help you with the problem.

Flame Painter is tested on Win 7 and is fully compatible, so I am not sure where is the problem for your specific case. Regarding version which you have - currently for Flame Painter 1.7 we have only one version. Pro version of Flame Painter 2.0 is not available yet and will be released only next week on Tuesday 21st.

Please maybe try once again to download from here: http://www.escapemotions....wnload.php - it requires your ID (email) and registration key which you should have received from us by email.

However, if that does not work, definitely shoot us an email with details (please in English if possible as we do not have French speakers in our team) and we will try to help you as soon as possible.
Escape Motions - May 18 2013 at 4:56am Copy Link
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Lupke Brother "with additional 5 USD voucher for customers buying recently"

well, V2 has been released. Let's wait and see!
May 21 2013 at 11:10am Copy Link
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Peter Blaskovic - Escape Motions Hello Lupke,

we just released Flame Painter 2.0 at our web site http://flame.escapemotions.com. If you have purchased Flame Painter 1.x, you should have received newsletter with discount codes -50% for Pro version (discount from 59.90 to 29.90 USD) and 67% for Personal which already includes 5 USD additional discount (i.e., you can upgrade for 9.90 USD instead of 29.90 USD).

If you haven't received the newsletter, please write us email at "support (at) escapemotions.com".

Thank you
Escape Motions - May 21 2013 at 11:33am Copy Link
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Lupke Brother @ Peter,

Yes Peter, I got the newsletter 5 minutes after my post :-) Thnkx!
May 21 2013 at 11:50am Copy Link
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Harry Stadman Haven't got any newsletter yet!
May 21 2013 at 12:14pm Copy Link
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Peter Blaskovic - Escape Motions Sounds great Lupke :)

Have a nice day and enjoy Flame! :)
Escape Motions - May 21 2013 at 1:10pm Copy Link
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Harry Stadman Didn't get any newletter yet!
May 21 2013 at 2:25pm Copy Link
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Peter Blaskovic - Escape Motions Dear Harry, can you please write us at "support (at) escapemotions.com"? We will send you that immediately. It may have happened our newsletter went into spam or something - sorry for that.
Escape Motions - May 21 2013 at 2:46pm Copy Link
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Eustace Phenackertiban I got mine, purchased the Pro version, installed it, and entered my registration info provided in the registration Web page that opened, and also duplicated in the email that was sent tome. I got the message "We are sorry, but your registration data seem to be invalid. Please contact supportescapemotions.com for an assistance."

I am posting here because you seem to be monitoring this closely. Please see to whatever is causing your registration server to reject valid registrations.
May 21 2013 at 3:48pm Copy Link
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terri mertz and I just emailed your support team. I also got the same message--invalid registration.
May 21 2013 at 4:02pm Copy Link
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Peter Blaskovic - Escape Motions Dear Terri and Eustace,

standard issue with this is that when copying from email, there is hidden space at the end of registration key, which you need to delete. Please check it out (nearly all registration issues are with this). If you try that and does not work, please send us an email as Terri did.

From now on I am actually closing this thread, please move any further support requests to our support email: "support (at) escapemotions.com".

Thank you very much
Escape Motions - May 22 2013 at 2:56am Copy Link
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Peter Blaskovic - Escape Motions Maybe one lust thing: Terri, I am not sure whether we have email from you (I checked for "Terri" or " Mertz" and we do not have it in our support database). So if you haven't received support from us yet and the above solution with hidden space did not work, please send us an email once again.
Escape Motions - May 22 2013 at 3:04am Copy Link
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terri mertz my email does not show up under either of those you mentioned. I will try once more to deal with the problem as you suggest, then email you with the results and associate my name with the email so you have that in your brain bank. thank you for your attention.
May 22 2013 at 5:28am Copy Link
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Harry Stadman I have things sorted out now and i got the pro version with 50% discount.

Thanks to Peter Blaskovic - Escape Motions for making this new tool!
I especially like the new vector layers, so you can shape the flames any way you like.

Great Tool, get it while discount lasts.

I recommend the pro version for it's versatility...
May 22 2013 at 7:50am Copy Link
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Gde Swart I took advantage of the BDJ deal and upgraded to 2.0 when it was released. They were very upfront and the upgrade deal was very fair. That said, this program is so very cool and fun. Its somewhat addictive once you start playing with it and figure it out. Excellent software, I highly recommend it.
May 29 2013 at 1:53am Copy Link
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terri mertz Now I am confuse. Earlier it was stated that this thread was being removed, and all questions should e directed at support@escapemotions, so that is what I did. I purchased the product the day it was released, but have been unable to use it because it will not allow me to open any images. I have written to the tech support at the support address. but all i have received in return is an email saying that the receiver on their end will not accept the email, and that will keep trying o re-send. Then--nothing. I am in a quandry here. I cannot use the program, and I cannot get anyone a tech support, and this thread has (had) supposedly been closed. HELP!

Thank you
May 29 2013 at 7:00am Copy Link
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Harry Stadman Strange though. I sent them an E-mail about the discount code and they were very friendly and helpfull. Installed the program and absolutely no problems with the program. In fact i like it very much, Especially the vector layers...

Have you tried to un-install and re-install again?

Have you tried to DL the program again and install?

What kind of graphcs card do you have?
May 29 2013 at 7:19am Copy Link
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Louis H Terri...

A couple of questions..

A)Are you on Facebook? If so, you might try contacting them via their Facebook page since the support line appears to not be accepting your email.

B)Does everything else work with the program? From your comments it sounds as if your actual problem is you cannot load in an image to use. Is that correct? In other words, the program loads ok but when you click on the File menu and select OPEN, it does not bring up a file manager to allow you to choose a photo? Or it does, but won't actually load the photo? Or?

(P.S. What system are you using? Mac or PC? (I can't help if it's a MAC. Sorry.))

P.P.S. are you using the same email you registered and/or paid with?
May 29 2013 at 7:26am Copy Link
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Harry Stadman Ah, i see the problem allready(i hope).

You cannot load a picture via the "open" command.

You need to use the "import" command for that!
May 29 2013 at 7:29am Copy Link
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Louis H I load pictures via both, Harry.
May 29 2013 at 7:33am Copy Link
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Peter Blaskovic - Escape Motions Dear Terri,

I am very sorry for that. I do not know why your email was refused. We do not have any email from you (I checked both "terri" and "mertz"). It seems that either the spam filter, or something similar is avoiding you to send it. did you send it to supportescapemotions.com spelled exactly as I wrote it here or any other email? Please try again, or please give me your personal email here and I will try to contact you. Sorry to ask you to leave your email here - that is definitely not the best solution :( Actually other option is to contact us via facebook - please find "Flame Painter" site at https://www.facebook.com/...ge?fref=ts and write us there, or contact my colleague "Jozef Bardik" by personal message - he will take care of it.

For all - I am still checking bitsduyour from time to time to make sure no problem is left behind, but it may happen I will not check it for a long time. That is why I officially closed it. Actually if there will be any problem with support email in the future - you can try to get help also at our facebook page https://www.facebook.com/...ge?fref=ts
Escape Motions - May 29 2013 at 7:34am Copy Link
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terri mertz I am on a Del PC. Painter 1 will still work fine. It will not even load an image, so i have no clue if all else is okay, as I have been dealing with this since day one.

This was a gift, and is registered under a diff email, which i would rather not disclose her. i will go to FB and check in with them Thanks.
May 29 2013 at 7:38am Copy Link
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Peter Blaskovic - Escape Motions Louis, Harry,

this is amazing :) You actually made my day as you answered Terri sooner than I managed. That is amazing as I am really glad that FP users help each other!

If you want - just write us an email to supportescapemotions.com mentioning I asked you to contact us from Bits du Jour to stay in touch! I really appreciate your help!
Escape Motions - May 29 2013 at 7:38am Copy Link
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Louis H You are welcome, Peter! This is such a fun and amazing program, anything I can do to help others enjoy it is a pleasure on my part.
May 29 2013 at 7:42am Copy Link
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Peter Blaskovic - Escape Motions Dear Terri and all,

if you have actually one of the first copies of Flame Painter for Windows, you may be suffering from error disabling saving of TIFF and JPEG images which it seems on some systems may result in problem with opening image (Terri, please let me know whether this solved your issue). We have included solution in our FAQs: http://www.escapemotions....t.php#q_03

Sorry for the issue - hope this helps. Still - please contact us at facebook or our email address above if you have any other issue.
Escape Motions - May 29 2013 at 7:46am Copy Link
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Louis H Terri... If the program is working, you should be able to automatically start with a blank canvas and paint on it. If it does not even load a blank canvas to start with, you might try (if you have not already done so) uninstalling, downloading a fresh copy, and reinstalling. This is just a suggestion IF you have not already done this.

My copy (on a Dell PC Win & Home Premium) opens with a blank canvas and I can start in painting away. So if you are not even able to do this, it does sound as if the installed program is somehow corrupt.

I am sure the folks on the FB page can suggest other possible options.
May 29 2013 at 7:48am Copy Link
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Harry Stadman You're welcome peter.

Yeah, i noticed i can also load pictures via the open command. I wasn't able to do so in 1.7 i think. I got the pro version now.
But, if you use the import command, you have more options, like you can resize the image. You cannot do that via the open command.
May 29 2013 at 7:51am Copy Link
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Louis H Thank you, Harry. I was so busy enjoying this program I have not gotten around to learning all the options. I did not realize that the Import feature allows for resizing. Thanks!!!
May 29 2013 at 8:15am Copy Link
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Harry Stadman You're welcome. I see you enjoy the program as much as i do.
May 29 2013 at 8:35am Copy Link
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Gde Swart I discovered Flame Painter last year here at BDJ. It is awesome creativity software. Brilliantly simple to use with great results. Now it's under $10? Don't spend a lot of time thinking about it, just get it. It's a blast! After you've played with it for a bit, make sure to check out their YouTube channel for some very helpful tutorials: http://www.youtube.com/escapemotions
Dec 5 2013 at 10:15pm Copy Link
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Roman Malakh I want the PRO :(
Dec 6 2013 at 1:33am Copy Link
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Michael Smart Packer Solutions Me too :)
Dec 6 2013 at 4:08am Copy Link
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Peter Blaskovic - Escape Motions Hello Roman & Michael,

if you find the Pro version more suitable for your needs, in the Personal edition go to "Help" -- "Upgrade to Pro version".
You can apply $30 discount for the Pro version, which is still more convenient for you than buying it for the full price.

In case of any other questions, do not hesitate to contact Flame Painter support at support[at]escapemotions.com

Have a great day!
Veronika
Flame Painter Team
Escape Motions - Dec 6 2013 at 4:29am Copy Link
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singularity I havent heard of this tool before. But Tried the demo and loved it. And purchased it. I will most probably upgrade to pro. Does the discount to pro always works?
Dec 6 2013 at 9:44am Copy Link
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Peter Blaskovic - Escape Motions Hello Chris,

yes, the discount for "Personal to Pro" Upgrade is not time-limited, if this is what you asked :-)

Cheers,
Veronika
Escape Motions - Dec 6 2013 at 10:33am Copy Link
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Ben Paturzo You can also go to their website and order the Pro version for 39, which is easier than buying the personal then upgrading to the pro.

Just beware: last time FP was offered, the great "deal" was for ver 1, which was good for 4 days, when the company released the "new" version 2. Of course, you got a chance to "upgrade" for a "small" fee.

Guys, if you buy this program -- and it IS a fabulous program -- don't be surprised if within a week the "new" will appear, which you will be able to upgrade for a "small" fee.

Kinda shady, no?
Dec 6 2013 at 11:56am Copy Link
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Gde Swart @Ben Paturzo
I remember they were quite upfront that 2.0 was due soon and there would be a discounted price if we wanted to upgrade. Combined, the upgrade was still less than buying 2.0 alone. I would only think it was "shady" if they deactivated the old 1.x and forced the upgrade. What you're describing sounds more like a clearance sale. We got what we paid for with the option to upgrade.
You're right, it is a fabulous program. Personally I'm so enamored with Flame Painter I can't wait to see what the next version offers, but I think Amberlight is where they're focusing their efforts right now. I think the plan is to offer current FP owners a discount on Amberlight when it is released. It looks pretty interesting too.
Dec 6 2013 at 12:59pm Copy Link
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Mustang Any plans for an Android app?
Dec 6 2013 at 1:06pm Copy Link
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Randy Martin Sent you an email as suggested above but no response.
Here it is again.

Can I apply the $30 to the Pro version and run it on my laptop and desktop?

Or do I have to have the personal version to do that?

Can I buy a version of each?

It's now 5 hours later, running out of time.
Dec 6 2013 at 1:16pm Copy Link
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Carmen Mazza Ok, so I must be blind. In the Flame Painter program I go to help and then choose upgrade to pro version. I thake me to their site. I see upgrade, click it but there is no pricing for personel to pro upgrade with a $30.00 discount. If I click see pricing all I see is the full price for the pro version for $59.99. Help someone.
Dec 6 2013 at 4:58pm Copy Link
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Randy Martin I see the discount (50% off; $29.99 instead of $59.99) But it says it's only good for 24 hours (which is NOT what it says above. Besides, when I click on the upgrade, nothing happens!!!
Dec 6 2013 at 8:22pm Copy Link
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Bruno Verschraegen Hi, purchased and downloaded, but Windows reports that the publishser cannot be verified (not unusual) while - worse - my Norton Internet Security 2014 flags the downloaded file as unsafe and removed it. Threat name = WS.Reputation1...

Norton allows me to restore the file, which I'll do trusting tht everything will be alright and that it is a rare false positive but would like to be reassured that the e-junkie download link has not been tampered with.
Dec 6 2013 at 10:33pm Copy Link
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Ralph Bressler WS.Reputation1 isn't even a false positive! Norton makes this decision based on the popularity or number of user that have downloaded the file. It is a pain in the neck!
Dec 7 2013 at 12:27am Copy Link
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Peter Blaskovic - Escape Motions @Randy Martin

Dear Randy,

we sent you a reply with a solution ten minutes after we received your support email. I've just sent you another one. Please check your Spam folder as well.

@Bruno Verschraegen

Dear Bruno,

the e-junkie download link is completely save. You can download and install the app without any worries.

@Carmen Mazza
Dear Carmen,

I've just replied to your support email. Please check your Inbox (possibly Spam) folder.

Veronika
Flame Painter Team
Escape Motions - Dec 7 2013 at 1:42am Copy Link
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Richard Andersen I've tried the demo, but it's very slow compared to version 1. Is it supposed to be that?
Dec 7 2013 at 3:02am Copy Link
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Randy Martin Bruno, I was able to download the program as a personal app. Then I got your link view most recent email and followed instructions. Thanks. But FYI, I did not get an email responding to my FIRST question about 2 computers/professional/ buying two versions. Not even in SPAM.
Thanks.
Dec 7 2013 at 8:31am Copy Link
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Mark Johnson I am interested in purchasing this program, but like some others have said here I would most likely be upgrading to the Pro version. I understand that is a $30 upgrade, per the posts here. Somebody stated above that you can directly purchase the pro version on the company's website, but I do not see that, so I'm assuming that upgrading to pro after the $8.99 purchase would be the best option.

However, I am still concerned about that. When I go to your website, I see upgrade options, but that does not include upgrading standard to pro.

Carmen Mazza stated above, "In the Flame Painter program I go to help and then choose upgrade to pro version. I thake me to their site. I see upgrade, click it but there is no pricing for personel to pro upgrade with a $30.00 discount. If I click see pricing all I see is the full price for the pro version for $59.99".

There is no answer given here to the upgrade problem reported by Carmen. It sounds like if you purchase the program and click on 'Help' then 'Upgrade', you go to the same exact upgrade webpage that I am able to see without purchasing the product. I definitely do not see an option there to upgrade from Personal to Pro.

Can you please post here how somebody that purchases the Personal version through this special today can then upgrade to the Pro version? It definitely does not sound as simple as "Buy it, then click on 'Help' - 'Upgrade'".
Dec 7 2013 at 11:53am Copy Link
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Kelly Hamblin I don't have time to try it out, but the price is so good I just purchased it anyway. Hope I will have time to play with it next week some time. I checked out the information and screenshots on the website and I'm sure I haven't wasted my $.
Dec 7 2013 at 12:44pm Copy Link
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Constantin Florea @Mark Johnson - I am sorry for the issue regarding the comment editing. We will fix it as soon as possible.
BitsDuJour Admin - Dec 7 2013 at 1:16pm Copy Link
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Peter Blaskovic - Escape Motions @Mark Johnson

Dear Mark,

when purchasing from BitsDuJour, the Personal version already includes the right "Upgrade to Pro" link which leads to website with all information needed for the Upgrade. We changed this link right before this promotion, so the version purchased before (like Carmen's) does not, unfortunately include this link (we are solving this issue with Carmen via our support email).

The coupon is valid 24 hours only, which means you need to apply the generated discount coupon within 24 hours. Your Pro license is not time-limited.

Thank you for your interest in Flame Painter and I hope you will enjoy all of its features!

Cheers,
Veronika
Escape Motions - Dec 7 2013 at 1:30pm Copy Link
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Ben Paturzo Sorry for the confusion about my comment about the 39 upgrade for ver 2 Pro -- that assumes you already own ver 1. BitsDuJour deleted my response to Gde Swart, so I'm not sure this comment will be allowed.

Again, be warned that this low price is probably just a way for the devs to raise money for Amberlight. I don't think this business model is fair unless the devs are upfront about it.
Dec 7 2013 at 3:32pm Copy Link
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Ralph Bressler I just tried to upgrade to pro and ran into the 24 hour limitation! I was away all day on an emergency and missed the upgrade by about 2 hours! This is the CRAZIEST scheme I have ever seen for upgrading! Other software authors/vendors accept upgrades at just about any time after the purchase. Those people seem to want people to like, use, and pay for the more capable version. I would ask that you provide a way for me to get the $30 upgrade. Thank you.
Dec 7 2013 at 4:09pm Copy Link
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Nico Westerdale Great News! Escape Motions has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Dec 8 2013 at 12:11am Copy Link
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Peter Blaskovic - Escape Motions @Ralph Bressler

Dear Ralph,

The 24-hour limit is ONLY for the discount coupon. The reason is that users might share this discount coupon with others, who are not eligible for the discount. Therefore we change this discount coupon regularly. As a Flame Painter user, you are ALWAYS eligible for $30 upgrade to Pro discount.

Cheers,
Veronika
Escape Motions - Dec 8 2013 at 1:18am Copy Link
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Gde Swart @Ralph Bressler
E-mail them and explain what happened. Support has been responsive in my experience. They do want customers to buy their software, they just don't want unused coupon codes floating around.
I wonder if you uninstall Flame Painter and then re-install it, if that would reset the 24 hour upgrade clock? It might be worth trying. If it works, I'd love to hear about it and I'm sure others would to.

@Ben Paturzo
I never saw the reply you wrote, but I'm Sorry if I misunderstood your original post.
Dec 8 2013 at 1:20am Copy Link
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Mark Johnson If I am understanding what Veronika is saying correctly, a registered user of the Personal version is eligible to upgrade to Pro version for $29.99 at any time, not just during the next day or week or month.

Apparently where the upgrade webpage states, "Discount coupon is valid 24 hours" all that means is that a new coupon is generated every 24 hours to prevent coupon-sharing websites from taking advantage of the discount price.

I recommend that EscapeMotions changes the wording on the discount coupon text. It definitely makes users think they only have 24 hours to upgrade the product. Perhaps instead of saying "Discount coupon is valid 24 hours" it could instead say something like "A new discount coupon code is generated daily; this code is valid for 24 hours only".
Dec 8 2013 at 2:20am Copy Link
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H. H. @bdj customer
At this discounted price - and for the personal edition - userfriendly policy (all owned computers) I´d highly recommend buying for people which like creative unconventional paintingk tools. It´s really fun to discover the possibilities and I was glad, that another bdj-user had recommended this nice software, when a similiar software for mac had been offered,alhtough I had paid the non-discounte price.

@developer
I´m also registered user of the pro version, but I´m unhappy with the very strict user- policy, since I´m the only user of the product and do not use it commercially I´d at least wish to be allowed to install it at an owned NB too.

2. perhaps it may be interesting for bdj-customer to tell if they will also get a discounte price for the announced ( 10.12.2013) new product "amberlight".

3. Sorry for asking this, but since I already made bad experiences (hvbing bought software license, but - although licenses were unused - not been ablie to activate software,since the company gave up business and shut down their license server): will you gurantee, that the license server will run permanently - or in case (hopefully not)( your company wouldn´t exist any more - make the software usable with a mastercode or free (the developer of "fflow" has done this,so it was a fair hnandling)

4. suggestion: it woul,d be fine, if the feature of your "sandbox" "magic" - e.g.with choosing own colors, making snapshot of the resulting pcitres,.. would be availabe within another product or as a new piece of software

H.H.
Dec 8 2013 at 9:31am Copy Link
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V M Hi,
I just bought the software and tried downloading it but my Norton removed it before I could even see the installation file. Is there anyway I can download it and install it without turning Norton off?

thanks,
rookie
Dec 8 2013 at 12:46pm Copy Link
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Ralph Bressler What error did Norton give you? I have Norton and had no problem.
Dec 8 2013 at 1:44pm Copy Link
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V M Norton indicated the following:

WS.Reputation.1 is a detection for files that have a low reputation score based on analyzing data from Symantec’s community of users and therefore are likely to be security risks. Detections of this type are based on Symantec’s reputation-based security technology. Because this detection is based on a reputation score, it does not represent a specific class of threat like adware or spyware, but instead applies to all threat categories.

The reputation-based system uses "the wisdom of crowds" (Symantec’s tens of millions of end users) connected to cloud-based intelligence to compute a reputation score for an application, and in the process identify malicious software in an entirely new way beyond traditional signatures and behavior-based detection techniques.

thanks Rookie
Dec 8 2013 at 1:57pm Copy Link
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Ralph Bressler I thought so. I, of course, cannot speak to any real threat posed by software that Norton tags with this "reputation" error. I can say I have NEVER had a problem with software distributed through BDJ which came up with this "error". As the message says it is not based on any specific threat. If everyone had Norton and heeded this message, no new software could ever be developed. You should have been given a chance to ignore this "threat". It is up to you whether or not you want to do so.
Dec 8 2013 at 2:26pm Copy Link
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Bruno Verschraegen @Rookie. Had the same problem (using Norton Internet Security 2014) but at the bottom of the warning screen, there is an option to Restore the file which means Norton then takes the file out of quarantine and then back into the location to where you downloaded it originally. In my case I could also tick a box to prevent NIS to check and remove the file during future security scans.

The WS.Reputation,1 detection is something that does not indicate a virus but low reputation in the sense thatfew Norton users downloaded the file.

I have done the Restore and installed the file. A scan once the programme installed did not reveal anything abnormal.
Dec 8 2013 at 2:45pm Copy Link
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Peter Blaskovic - Escape Motions @Randy Martin: If you are owner of Personal Edition, you can upgrade to Pro version anytime with a discount 30$ (50% off the full price).
The Discount code on a website is for you and works for 24 hours, but you are eligible to upgrade anytime, you just get new discount code.
Escape Motions - Dec 8 2013 at 9:33pm Copy Link
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Peter Blaskovic - Escape Motions @Mark Johnson A new discount coupon code is generated daily, just the code is valid for 24 hours only.
Escape Motions - Dec 8 2013 at 9:42pm Copy Link
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Peter Blaskovic - Escape Motions @H. H. @bdj customer: You can install Personal edition to any of your computers, which are you using and it can be used only for non-commercial projects. Professional edition can be used also for commercial projects but can be installed only on one computer.
2. - Flame Painter users get 50% discount on our new graphic tool Amberlight for the first 2 weeks. Amberlight will be released 10.12.2013 - tomorrow :)
3. - You need to be connected to internet only once, first time when you are registering software, after that you can be offline all the time.
4. - Thank you :) we will think about that.
Escape Motions - Dec 8 2013 at 9:55pm Copy Link
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Peter Blaskovic - Escape Motions @Mark Johnson: Mark, thank you for suggestion, we already changed a text on website so it will be clearer to understand.
Escape Motions - Dec 8 2013 at 10:06pm Copy Link
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