Virus Scan for Folder Marker Pro

Steve Palidin Slows down the right-click Windows Explorer shell menu a lot.

At some point, it caused all my desktop icons to re-arrange themselves. VERY annoying. I uninstalled it after that little trick.

Oct 30 2007 at 3:22am Copy Link

0

David Gilmour Vista is not listed as a supported OS on BDJ's page describing Folder Marker Pro. However Vista is listed as supported in the product description on ArcticLine's site. Is Version 3 of Folder Marker Pro what is being offered through BDJ?

Sep 11 2008 at 1:44am Copy Link

0

Roman, ArcticLine Yes, it is version 3.0

ArcticLine Software - Sep 11 2008 at 1:45am Copy Link

0

Van Swofford Tried to buy but it got stuck on the "bank website" page, which never loaded. Had the message "waiting for store.iconico.com" in the browser status line. Had to cancel because if I clicked the link for if the bank site didn't load, it just went around and around in circles back to the same spot. Bummer.

Sep 17 2008 at 11:07am Copy Link

0

gail f Hello--anxious to test this out, when I tried to download the trial it said the files were corrupted...anyone else have this problem? thanks!

Mar 31 2009 at 1:16pm Copy Link

0

ArcticLine Software Try to download with other browser (Mozilla Firefox or Chrome). It happens sometimes, but redownload should help

Apr 1 2009 at 4:10am Copy Link

0

pereh peter Can FM be installed on an USB stick?

Apr 3 2009 at 4:40am Copy Link

0

ArcticLine Software Yes, but it will work with default settings on every new computer

Apr 3 2009 at 8:24am Copy Link

0

Roy Klienwachter I just ordered Folder Maker Pro at a 40% discount $19.40 US and was charged $29.10 Cdn. I think 50% exchange is a little excessive!!

Apr 3 2009 at 1:55pm Copy Link

0

ArcticLine Software Sorry to say, but we don't have influence on exchange rates. Visa/MasterCard decides how much to charge to get original sum in US Dollars/Euro. So the best way to order without extra fees is to pay in US Dollars without exchange

Apr 6 2009 at 10:14pm Copy Link

0

Roy Klienwachter I think some of the difference comes from the product's regular price being listed on Iconic as $34.95 and just over $45. on the Folder Marker Pro site when you go to order it. There is a discrepancy there.

Apr 7 2009 at 2:59am Copy Link

0

ArcticLine Software It's could be. Iconico promoted Standard license ($34.95) price. If you've ordered Desktop + Laptop you pay full $44.95 price.

Apr 7 2009 at 4:06am Copy Link

0

Steve Kunkel I bought the home version a long time ago. It works well on XP and Vista, and is easy on system resources. The down side is that custom icons must be added one at a time and it cumberson to do so.

Jan 23 2010 at 3:55am Copy Link

0

Steve Kunkel Clarification: Adding home-made icons to the FolderMarker library is slow... But using FM to add an icon to a folder is fast and smooth (just right-click).

Jan 23 2010 at 3:58am Copy Link

0

Roman, ArcticLine To add all custom icon together, you can put them to ICL file and copy the file to ICL folder iside the folder, where Folder Marker installed. This will add new tab to Folder Marker.

ArcticLine Software - Jan 23 2010 at 10:52pm Copy Link

0

gail f Sorry, what does this mean? "You can put them to ICL file and copy the file to ICL folder" I do not understand your lingo or what an ICL file is?

Jan 29 2010 at 9:36pm Copy Link

0

Roman, ArcticLine See http://www.google.com/sea...+extension

ICL = Icon Librarty. Special file type where many icons can be stored. To build thia file you need icon editor software

ArcticLine Software - Jan 29 2010 at 10:41pm Copy Link

0

M L After paying; 4 days later still have not receive licence code.

Feb 2 2010 at 10:23am Copy Link

0

Roman, ArcticLine Your key has been sent to you 01/31/2010. Please check your mailbox and SPAM folder

ArcticLine Software - Feb 2 2010 at 11:19am Copy Link

0

Miguel Gomez I want the 40% OFF the Foder Marker Pro asap.

$20.97 as advertised previously.

Please let me know.

Thank you.

May 18 2013 at 4:54am Copy Link

0

opayq opayq I was a regular customer and purchased folder marker pro second time last year with a promise for free upgrades and updates within 1 year. Within a year they released a new version and I was asked to be paid for the upgrade. They did not honor their promise. Fantastic software but bad experience with customer service. Other than that I would recommend the software.

Oct 3 2013 at 3:25pm Copy Link

0

Paul I would like to hear from the developper/vendor about this free upgrade within one year after purchase in relation to what is said in the former mail of opayq opayq.

Oct 4 2013 at 12:05am Copy Link

0

Paul Will there also be a deal for the home edition?

Oct 4 2013 at 12:08am Copy Link

0

Danny Not a pretty experience with the product service! Small half a year ago I bought this Folder Marker Pro. A few weeks ago a new version released, got through email a discount coupon of 55% applicable at least 5 days. I thought for me a free upgrade, because a year has not yet expired. But upgrade did not work! I go to customer service about this problem, I got after 3 days to hear that that license free upgrade for value of 1 year after purchase is not for me. In the meantime my discount coupon 55% expired. I email back to upgrade discount coupon 55%. What I got back?: a discount coupon of 30%! Well, I am really not agree!!!

Sorry, but I experience that just like dirty zone that here (Besides not clearly stated) free upgrade within 6 months of purchase, and at direct purchase on their website: 12 months after the purchase!

Oct 4 2013 at 1:08am Copy Link

0

Paul Must we conclude that the information on the Fine Print tab (Upgrades to future versions of the software will be free for 12 months) isn't reliable ...

Oct 4 2013 at 1:56am Copy Link

0

Bruno Verschraegen Unfortunately some companies/people look at selling only from the provider side, and limit themselves to push the product out and get the money in - full stop - unable to be emphatic and look at the process from the user/client side.

Other companies/people will use their own rules as guidelines from which they will deviate to the benefit of the user if circumstances so suggest (like in Danny's case)

From the experiences described by opayq and especially Danny, it would seem that ArcticLine wants to confine itself to being in the first category - but let's give the benefit of the doubt and see if someone from the vendor comes back to show their good intentions.

I was tempted by this deal but will wait to see further comments.

Oct 4 2013 at 3:19am Copy Link

0

Roman, ArcticLine Thank you everyone for comments. Let me explain the situation with updates.

Starting from version 4.0 we _have changed_ our upgrade policy. For version 2.x and 3.x we have offered free _MINOR_ upgades and no time limits. It means if you bought license for version 3.0, you have free upgrade to version 3.1, 3.2, etc. But upgrade to version 4.x is paid.

Starting from version 4.x we offer free upgrades for 1 year, no matter is it minor upgrade or major upgrade. F.ex. if you buy Folder Marker now and tomorrow we release version 5.0, you will get free upgrade, no matter it is major upgrade, because you have 1 year of free upgrades.

It both cases (for 2.x, 3.x, 4.x buyers) license for bougth version is LIFETIME. It means you can use the old version as long as you wish. You can always download old version from here: http://www.foldermarker.com/old/. The update it is an OPTION, not a must.

***

After we changed our upgrade policy we did:
1) Put the information about policy change to ReadMe file you see when you install the software.
2) Changed information about upgrade policy in our website (so now you see the letest version).
3) Gave free upgrade for those who bought Folder Marker 3.x during last 6 months before policy change, no matter we have the right do NOT do this according to our own upgrade policy.
4) Offered time-limited 55% discount for all our other clients
5) Still continue to offer option to order new version with 25-30% discount for those, who ask about upgrade our support service.

***

opayq opayq, I can't find your order by your email, but belive you've ordered version 3.x with the old upgrade policy and before September 17th, 2012. This is why you have not received free upgrade as a gift. We will continue to offer Folder Marker on ButsDuJour, so you can subscribe, continue use the old version and be notified about new offers in the future. If 40% discount is not enought, someday we may offer biger ;)

ArcticLine Software - Oct 4 2013 at 3:41am Copy Link

0

Roman, ArcticLine @Danny, your order was placed August 31th. So situation is the same as for opayq opayq

ArcticLine Software - Oct 4 2013 at 3:55am Copy Link

0

opayq opayq Dear Roman, I am sorry but with all due respect, most would customers and all major software vendors regard 3.0 to 3.1, 3.2 etc as updates and NOT MINOR UPGRADE. Upgrade does mean 4 5 etc. Even in your website it said upgrade and never mentioned minor-upgrade. The reason you don't find me in your database is I used one of my alternative email address.

Oct 4 2013 at 5:32am Copy Link

0

Roman, ArcticLine opayq opayq,
Even in your website it said upgrade and never mentioned minor-upgrade.
This is because now you see NEW version of update policy. When you bought, there was an OLD version, wher was written "Free upgrades to 3.x versions. We plan to continually improve Folder Marker. Buying the program now will ensure you get all future updates of it to versions 3.x free of charge."
See http://web.archive.org/we...dernow.php

ArcticLine Software - Oct 4 2013 at 5:38am Copy Link

0

opayq opayq Quote from you website:
http://www.foldermarker.com/ordernow.php

"1 year of free UPGRADES
We plan to continually improve Folder Marker. Buying the program now will ensure you get 1 year of free UPDATES."

Very ambiguous!

Oct 4 2013 at 5:39am Copy Link

0

Roman, ArcticLine Fixed, thank you

ArcticLine Software - Oct 4 2013 at 5:42am Copy Link

0

Danny @opayq opayq,

Agree! What an explanation, while easier!!!

Oct 4 2013 at 5:44am Copy Link

0

Paul Hello Roman,

Is there also a discount for the other versions of foldermaker?

Oct 4 2013 at 5:49am Copy Link

0

Tortuga @Bruno: +1! Well said indeed!!! Was thinking of buying, not so sure ...
@ArticLine
I looked but can't find the changelog page on your site
Can't understand why companies either bury or just hide this information
»» Also, does NOT look good to change licensing mid-road & short-change existing customers! Really, this software is already over-expensive enough, shouldn't you error on the side of the customer? Furthermore, not honouring Danny's 55% coupon makes your company look really bad!!
Because of this intransigence, you already lost several sales!!

Oct 4 2013 at 5:59am Copy Link

0

Tortuga @Bruno: +1! Well said indeed!!! Was thinking of buying, not so sure!
@ArticLine
I looked but can't find the changelog page on your site
Can't understand why companies either bury or just hide this information
»» Also, does NOT look good to change licensing mid-road & short-change existing customers! Really, this software is already over-expensive enough, shouldn't you error on the side of the customer? Furthermore, not honouring Danny's 55% coupon makes your company look really bad!!
Because of this intransigence, you already lost several sales!!

Oct 4 2013 at 5:59am Copy Link

0

Danny I will no longer buy with their software licensing policy as 1 year free update, and then still having to pay for a small updates! Too crazy for words! update (s) = small update, upgrade = new version! After 12 months of purchase you have to pay another update is crap! That's my opinion as a customer!

Oct 4 2013 at 6:28am Copy Link

0

Harry Stadman Just purchased folder marker pro...I have been following this software for a while and it is one of the better solutions out there.

They are no worse or better as any other vendor since they all release a new paid version every year!

This version (4.2) finally works well with windows 8 and i am very happy.

Thanks for the discount.

Oct 4 2013 at 7:05am Copy Link

0

Roman, ArcticLine Tortuga,

I looked but can't find the changelog page on your site
It is not on the site. It is in ReadMe file that is shown during installation + change log is shown every time the software informs about update BEFORE the user decided to start update procedure.
It may be cool to dublicate this information of the site, agre, but for now this feature is not realised. Good point for ToDo list. Thank you for the idea.

Also, does NOT look good to change licensing mid-road & short-change existing customers! Really,
The license was NOT changed mid-road. All obligations we take during purchase of 2.x and 3.x vesions, was observed. AFTER this we offered new conditions.
I understand not all may agree with them, maybe someone liked the old variant, but change is required.

Furthermore, not honouring Danny's 55% coupon makes your company look really bad!!
I value your opinion, but want to be honest with our customers. If we tell the offer has the deadline, it should be REAL deadline. Tomorrow we will not offer BitsDuJour offer, because today we told it is one day only.
I agree we may lost some sales already, but I still belive to be honest it is right.

ArcticLine Software - Oct 4 2013 at 7:21am Copy Link

0

Roman, ArcticLine Danny, I don't like your decigion, but respect it. Sorry if you have any offence.
I hope someday you will change your mind, meanwhile I remind your license is lifetime, so you still can use the version you've bought. Hope you still be our user.

ArcticLine Software - Oct 4 2013 at 7:26am Copy Link

0

Bruno Verschraegen Dear Roman, I appreciate your efforts to explain your policies and documentation and I have no doubt all is well-intended. Yet, two points I'd like to make...

1) Information - whether in a Read Me (not necessarily the best place as it usually comes without any formatting that helps draw the attention to the real important information) or in a website, instruction manual or email - should be written from the perspective of the reader and not only from the perspective of the writer. This means that important information should be 'tested' = submitted for reading to someone who does not know what the intention was. Not an easy task to get it right, but one should try. This is not a comment pointed specifically at you or ArcticLine but to any company - but I write this to you since you argument that everything is clearly stated (that often depends from which angle you look).

2) Second point. and this is specifically for "you"... When I referred to using policies/rules as guidelines from which one can deviate to the benefit of the user, I was referring to the fact that apparently you decided not to take into account the fact that Danny had sent a message to your service department to find out why he was not eligible for a free upgrade. Danny may have been "at fault" for not having read or understood well the policy, but for sure it would not have been a big effort (and certainly not being dishonest to other customers) if you had still granted the 55% discount. That is just sticking by the rule because of the rule, not because of the purpose... Other vendors here on BdJ have certainly shown much more leniency and understanding.

Once again, I am sure it is all well-intended and that the software is great, and I do not want to discredit any of that - but you may want to reconsider what customer service really means. We organise evens and if we would only stick by he rules and forget what the rules try to achieve, then we'd be straightjacketing the participants to the events/meetings we organise and would have many people not feeling as happy about arrangements as they could be and are entitled to... Of course, no-one is perfect - and I certainly am not. But once again, we should try and I feel you still have a chance of setting the record straight with Danny (or other people in his case).

With all due regards
Bruno

Oct 4 2013 at 8:07am Copy Link

0

Roman, ArcticLine Bruno, thank you for your comment. Appreciate it.

ArcticLine Software - Oct 4 2013 at 8:44am Copy Link

0

opayq opayq A major part of the confusion is due to ArcticLine's interpretation of Updates and Upgrades sharply differing from the main stream concept of the same.

They were also using very ambiguous wordings which has mislead customers.They should not wholly blame the customer for the misinterpretation. Upgrade should mean just a straight forward Upgrade! Why complicate?

I hope they recognise this and remedy the disappointed customers with real upgrades as a GOOD WILL gesture. That would retain their loyal / honest customers. It's beyond me - how could anyone afford to loose customer loyalty?!! Absolutely agree with Bruno Verschraegen. I hope Roman sees through it. Even if he doesn't, I have my sincere regards for him and wish him the best.

Oct 4 2013 at 9:16am Copy Link

0

opayq opayq Dear Roman,
I as much as I really hate to bring this again, could you please clarify what you mean by an UPDATE and an UPGRADE - because it has changed three times within the past few hours in your website.

Quote from your website:
http://www.foldermarker.com/ordernow.php

Initially it was:

"1 year of free UPGRADES
We plan to continually improve Folder Marker. Buying the program now will ensure you get 1 year of free UPDATES."

After I highlighted, you changed it to:

"1 year of free UPGRADES
We plan to continually improve Folder Marker. Buying the program now will ensure you get 1 year of free UPGRADES."

Now it has reverted back to:!!!!

"1 year of free UPDATES
We plan to continually improve Folder Marker. Buying the program now will ensure you get 1 year of free UPDATES."

Am I the only one who is confused??

Oct 4 2013 at 10:04am Copy Link

0

Danny There is a difference between update and upgrade term! ' Update ' is side effect and remove bugs in the current version! ' Upgrade ' is the current version (full) upgrading to a new version! Updates should always be included with the current version to the major upgrade! Doenerij I do not understand why that are difficult of this vendor!!!

Oct 4 2013 at 10:26am Copy Link

0

Roman, ArcticLine Guys, All new versions that will be released during 1 year after purchase will be free for the buyer. How to call this properly on the site?

P.S. I am not native English speaker, sorry :(

ArcticLine Software - Oct 4 2013 at 10:37am Copy Link

0

Danny

Oct 4 2013 at 10:46am Copy Link

0

Danny Pretty simple: purchased version 4.2 free update to 4.9, how long it lasts! From new version 5.0 to purchase as an upgrade than the possibility of payment with an upgrade discount! Very simple and fair!!!

Oct 4 2013 at 10:49am Copy Link

0

opayq opayq Bless you Roman! :). I second Danny on that. All updates from for e.g. 4.0, 4.1, 4.2...to 4.9999 should be free irrespective of time - 1 year or more! Upgrades are usually free for customers who purchased the software within a year, as its generally seen as fair. After one year loyal customers usually get a discounted price. In essence it should be UPGRADES free if released within 1st year. Hope it makes sense. Please change it to UPGRADES free up to 1 year from date of purchase.

Oct 4 2013 at 12:19pm Copy Link

0

opayq opayq Dear Roman, Could you at least now as a good will gesture offer free upgrade to Danny and myself (and possibly others with a proof of purchase) a free upgrade? - as your original description used the word 'upgrade'? No problems if you decline. Regards

Oct 4 2013 at 12:40pm Copy Link

0

H. H. Hallo, @ author
as a registered user of foldermarker pro (bought at regular price)
I´m very disappointed, that a feature which was told to be on the todo list since more than 2 years still seems not to be implemented (or am I´m wrong?)
2 years ago the question regarding an info-tipp poppup (see my older post at the Folder marker pro - everyday Icon bündle) was answered with the comment, that it will be on the todo list, - but when foldermarker was offered again in 08/2011 it still was an unchanged version - and my question if the suggestion (told to be on the todo-list) could be exspected to be implemented at least ntext time simply stayed unanswered
H.H.

Oct 4 2013 at 1:43pm Copy Link

0

Harry Stadman @danny,
basically that's normally what all vensors do.
It's quite clear what the difference is between update and upgrade...

Update: 4.2 to 4.9 free of charge.Small changes in software like improvements or bug fixes.

upgrade from 4 to 5 paid upgrade.New program, with new interface or new features.

Sorry opayq opayq, but most vendors only have 1 year free updates. So in this respect Folder marker pro isn't any different then any other vendor.

Discounted prices mostly apply to upgrades, from 4 to 5 so to speak.

Oct 4 2013 at 1:47pm Copy Link

0

Harry Stadman This is from the Folder marker website:
Knowledgebase:

"Can I update Folder Marker for free?

Solution
Question:

If I buy Folder Marker now, will I get new versions for free?

Answer:

Yes and no. All future updates within this major version are free. But when a new major version of Folder Marker is released, updates tot he next major release will require payment. More information you can find in our update policy."

Quite clear i think.

1 year free updates from 4.2 to 4.9.
If 5.0 comes out you have to pay.

Oct 4 2013 at 1:54pm Copy Link

0

Harry Stadman Sorry people, but i don't get your rage. I've tried out folder maker for some time now and it does exactly what it needs to do for me, nothing more, nothing less.

You can try the version for 30 days and see if you like it, if you don't like it, delete it and don't buy it. That simple.

Oct 4 2013 at 1:59pm Copy Link

0

Danny @Harry Stadman,

Harry said: Sorry opayq opayq, but most vendors have only 1 year free updates. So in this respect, Folder marker pro is no different than any other supplier

That's not true! Most suppliers make including all minor updates until the next major upgrade!

Oct 4 2013 at 2:19pm Copy Link

0

Danny @Harry Stadman,

Harry said: Quite clear i think.

1 year free updates from 4.2 to 4.9.
If 5.0 comes out you have to pay.

That is precisely the problem: I thought so too! But the practice is that different! So not!!!

Oct 4 2013 at 2:27pm Copy Link

0

Harry Stadman

Oct 4 2013 at 2:31pm Copy Link

0

Harry Stadman @Danny,
that's what i said, all minor updates are free till a new major upgrade.
No true, i have lots of professional software and when the year is over, a new release comes out and you have to pay for it. They are smart enough to make sure that every year they release a major upgrade., with minimal updates. So basically you have to pay every year for a new upgrade.

This has been the way for many years now.

Folder maker clearly stated that minor upgrades for 1 year are included.

"Answer:

Yes and no. All future updates within this major version are free. But when a new major version of Folder Marker is released, updates tot he next major release will require payment. More information you can find in our update policy."

Quite clear i think."

Oct 4 2013 at 2:36pm Copy Link

0

Harry Stadman "Starting from version 4.x we offer free upgrades for 1 year, no matter is it minor upgrade or major upgrade. F.ex. if you buy Folder Marker now and tomorrow we release version 5.0, you will get free upgrade, no matter it is major upgrade, because you have 1 year of free upgrades."

Seems quite clear to me that from version 4 for one year minor and major updates/upgrades are included.

What is your problem?!

Oct 4 2013 at 2:39pm Copy Link

0

Danny Worst is I then they send you an upgrade email from 55% discount that but valid for 5 days, after which period it was irrevocably over!

Oct 4 2013 at 2:39pm Copy Link

0

Danny @Harry Stadman,

Oh well come to say! I did quite a lot of softwares bought here, no problems with it on the license and upgrades, only with this software!

Oct 4 2013 at 2:46pm Copy Link

0

Harry Stadman I think the definition of minor vs major upgrade is a bit different in the vendors eyes.

If he calls 4.2 to 4.3 a major upgrade then this is not true, that is a minor update and should be free. Going from 4.1 to 5 within a year should also be free!
Is 5 comming out after the 1 year free updates/upgrades you can buy it at a 55% discount.

Still seems fair and normal to me, looking at all the other vendors.

Oct 4 2013 at 2:48pm Copy Link

0

Harry Stadman Ok, another example, i got 3.7 free from bits du jour. Then i got a message from folder marker that there was a new major upgrade from 3.7 to 4 and i have to pay for it. Seems pretty normal to me.
Now, with the changed policy, every update/upgrade WITHIN a year is free.

Oct 4 2013 at 2:51pm Copy Link

0

Danny @Harry Stadman,

Wait and see Harry, you'll experience for yourself! 55% discount is valid but very limited, only 5 days! And then you can shake it! I have already experienced!

Oct 4 2013 at 2:54pm Copy Link

0

Danny @Harry Stadman,

Wait and see Harry, you'll experience for yourself! 55% discount is valid but very limited, only 5 days! And then you can shake it! I have already experienced!

Oct 4 2013 at 3:00pm Copy Link

0

Harry Stadman

Oct 4 2013 at 3:03pm Copy Link

0

Danny @Harry Stadman,

Sorry Harry, that is a nonsense comparison! You are with apples and pears to compare! I as a customer take that crap not, as many apparently!

Oct 4 2013 at 3:12pm Copy Link

0

Harry Stadman You're just upset that you missed the 5 day limited offer, but that's your own fault if you get an offer and you don't take up on it during those 5 days. After that the discount offer is over. It works that way with any vendor i delt with.They raise the prices for the upgrade after the 5 days or one week or whatever limited discount they offer!

Oct 4 2013 at 3:15pm Copy Link

0

Harry Stadman It would be some other story if they would NOT clearly state that the upgrade offer for 55% discount is only valid for 5 days and nobody specifically specified that timeframe of 5 days. But if the advertisement clearly stated that you can only buy folder marker pro at a 55% discount WITHIN 5 days then there IS nothing out of the ordinairy.

Oct 4 2013 at 3:18pm Copy Link

0

Danny @Harry Stadman,

Hello say, am when a customer of less than a year! Apparently eludes you details of what I have experienced! And so ArticLine was not customer-friendly, just flatly!

Oct 4 2013 at 3:20pm Copy Link

0

Harry Stadman Folder marker pro does everything i need at the moment, so i might not feel the urge to upgrade when i get an offer.

Oct 4 2013 at 3:23pm Copy Link

0

Harry Stadman The problem is, and you don't realize this that from 3.7 to 4 the license policy has changed. There IS no free upgrade from 3.7 to 4.2.Even if this was within a year! Now with 4.2 and up for one(1) year all updates and upgrades are free!

So, if you're still in the 3.x catagory and want to upgrade to 4.x, you have to pay due to the change in the license policy! And i understand that you missed the 5 day limited 55% discount offer, so you'd have to pay full price or full upgerade price to optain 4.2!

Oct 4 2013 at 3:28pm Copy Link

0

Javier Gil 2 quick questions:

1 Is this compatible with Xplorer2 ?

2 Can you modify the file icons, not just the folders?

Oct 4 2013 at 9:15pm Copy Link

0

Danny On 08/31/2012 I have here my Folder Marker Pro bought. And on 03/22/2013 I got upgraded mail! I when straight to customer service, in response, they say that I had no right to free update free update policy for 6 months expired was, because I had purchased on this site! I stood as it were with another upgrade policy than on their own website that 12 months should be! You can see lovely people?!

Oct 4 2013 at 9:42pm Copy Link

0

Danny opayq opayq said:
"Dear Roman, Could you at least now as a good will gesture offer free upgrade to Danny and myself (and possibly others with a proof of purchase) a free upgrade?"

It would be nice and honest if the vendor here on in would go with this request, because of misunderstanding by their resulting!!!

Oct 4 2013 at 9:54pm Copy Link

0

Danny On monday 03/22/2013 that is this mail I have received of the customer service:

Message:
**********************************************************
Hello Danny,

Thank you for the message.

1 year of free upgrades is valid only with respect to our customers who have purchased Folder Marker 4.

For the other customers we have a six month free upgrade option.

Unfortunately, you purchased Folder Marker more than 6 month ago. .

Thank you

--
Best regards,
Kirill Rybakov,

Oct 4 2013 at 10:03pm Copy Link

0

Danny As you seen my previous explanation, I was just disappointed! And ArcticLine customer service responded just raunchy!!!

Oct 4 2013 at 10:11pm Copy Link

0

J T Apart from some who have experienced their own issues from past purchases, the FINE PRINT here at bdj states:

Upgrades to future versions of the software will be free for 12 months.

Perfectly clear, to me anyway.

Thanks for the opportunity to buy a license to the latest version at today's discounted price!

Oct 4 2013 at 10:14pm Copy Link

0

J T

Oct 4 2013 at 11:01pm Copy Link

0

J T Oh well...had a nice post with suggestions to Roman for fixing the Buy Now text about upgrades; and then when I tried to Edit with an ETA, my OP is now gone.

Sorry about that. :-/

Oct 4 2013 at 11:08pm Copy Link

0

Harry Stadman JT, it's also pretty clear to me...

Oct 5 2013 at 1:06am Copy Link

0

Harry Stadman @Javier Gil,

No, you can not modify the icons themselfs in Folder marker pro. it's NOT an icon program. However, you can load your own icons into folder marker to use on the folders you want to change. If you want to design your icons, you need another program as well.

Oct 5 2013 at 1:09am Copy Link

0

Javier Gil Thanks.
Yes, by "modify" I meant change the colour.
Can you change the colour of the file icons as well?
Will this work with other file managers rather than window's explorer? (for example Xplorer2, etc.)

Oct 5 2013 at 1:26am Copy Link

0

Harry Stadman Yes, you can do that. There are preset icons with all kinds of colours to select from and to change your folder icon.

I'll get back on this one.
I use explorer with all kinds of plug-ins. But i also have some other file managers and i'll try if folder marker works with them as well.

Oct 5 2013 at 1:36am Copy Link

0

Harry Stadman

Oct 5 2013 at 1:49am Copy Link

0

Javier Gil I didn't ask whether I could change the colour of my folder icon (I asume that it does), but the file icon (i.e. each of the files inside each directory).
I know I could test it out myself with the demo, but I've been trying to download the demo for half an hour and it's not working for me for some reason.

Oct 5 2013 at 1:52am Copy Link

0

Javier Gil ok, working now. :)

Oct 5 2013 at 1:54am Copy Link

0

Harry Stadman Well, the name of the software is Folder marker pro, not icon changer pro...

That should be a give away...

No, it just changes the folders, not the actual files. You can do that easally in explorer itself!

Or you should look for another program that can change all folder AND file icons.

Confirmed to work with folder marker:

xplorer2
total commander 8

Not working with folder marker:
xnviewmp
xnview

Oct 5 2013 at 1:58am Copy Link

0

Harry Stadman If you want a complete desktop icon changer then this is one of the best:

http://www.stardock.com/p...npackager/

Just $10!

Oct 5 2013 at 2:06am Copy Link

0

Danny The vendor can ignore me, but it's not yet over! I come back to at the following BDJ promotion!!!

Oct 5 2013 at 6:27am Copy Link

0

Danny As a customer of Folder Marker Pro am I proceeded to FolderIco by Teorex! I find that just ridiculous that one after 12 months even for a small update must pay!

Mar 13 2014 at 1:11am Copy Link

0

Lu Pus FolderIco costs per default 10 dollars and was just yesterday a free giveaway and was so some months ago too.
It offers iconsets too, and some more free sets on the website... but it can't make folders lighter or darker.

And there's freeware too that colors Windows folders. But that's very basic. Just coloring.

So it depends what you want. Just coloring? Then take freeware.
Coloring and choosing from iconsets? FolderIco
From this video here Folder Maker offers additional folders lighter and darker in color. But honestly... the price... even reduced it's ridiculous for what simple things it does and what it is.

Just my thoughts.

Mar 13 2014 at 3:52am Copy Link

0

Pedro Laurent Danny I couldn't agree more with you!

Mar 13 2014 at 4:02am Copy Link

0

Harry Stadman Yes, i was looking at Folderico as well since it was a freebee yesterday BUT it lacks custom icons. The main advantage of Folder marker pro is that you can use customized icon sets. I use a lot of custom icons and that is not possible with Folderico. I have the paid version of Folder marker pro and the current version does everything i need(including custom icons).

Mar 13 2014 at 7:25am Copy Link

0

zhxiang xie Folder marker pro is much more expensive than Folderico. And what is the different? I spend some time to compare the Folderico and Folder marker pro.
1. Folder marker pro can make folder color lighter or darker. (This is not a significant difference.)
2. Folder maker pro can change folder icon without change the last update date of the folder.
3. Folder maker pro allow me to backup/restore the setting of folder icons.

And more information in the version compare page :
(http://foldermarker.com/c...rsions.php )
for example the distributable mode and command line features.

The different functions above and the 40% discount is acceptable for me. :)

Mar 13 2014 at 7:59am Copy Link

1

Harry Stadman There is one other major difference:

folder ico can't change network based icons, Folder marker pro can change those as well!

So, if you need network icons and custom icons then folder marker pro is the better option.

I agree that the price is a bit steep for such a simple program...It would be nice if we could get free upgrades for the price of Folder marker pro.

Mar 13 2014 at 8:20am Copy Link

0

Harry Stadman There is one other major difference:

Folderico can't change network based icons, Folder marker pro can change those as well!

So, if you need network based icons and custom icons then folder marker pro is the better option.

There are some other programs as well like Bee icons and Folderico but they lack some key features over Folder marker pro!

Mar 13 2014 at 8:27am Copy Link

0

Harry Stadman @zhxiang xie

That's why i purchased Folder Marker pro some time ago when it was on sale. It had the features i needed at a reasonable price. The competition just lack some features one way or the other. if it works on your windows 7 or 8(8.1) machine then it'll continue to work for years to come.

Mar 13 2014 at 8:34am Copy Link

0

Tortuga So, just to make sure:
The license allows installation on JUST 1 PC??
That's all? Really!!? I liked using this soft in the past, but the License is too restrictive and it's way too expensive for what it does. A pity! Decided not to buy!

@Danny I see the company decided to never help you with your problem?!
They keep losing sales for the they treated you, their intransigence does not inspire confidence.
Peace

Mar 13 2014 at 5:15pm Copy Link

0

Harry Stadman Depends on wich license you buy, the most expensive license also allows installation on a work laptop or computer, thus a dual license.
One for single installation and one for 2 installs on different computers.

The license that is on sale right now is for the single license, thus allowing 1 install on 1 computer!

Mar 14 2014 at 2:07am Copy Link

0

Nick Kobe I would have bought this software if it were not for the licensing limitation to one computer. This software is non-essential and more of an "extra" and to pay even $20 per copy doesn't work. I have 6 laptops and 1 desktop. It would cost me $140.00 to color code software. Not a reasonable value for what you get.

Mar 14 2014 at 7:21am Copy Link

0

Roman, ArcticLine @Nick Kobe, the price would be lower.
We have standard volume discounts for Folder Marker Pro:
Number of licenses/units Unit Price
1-1 USD: 34.95
2-2 USD: 29.59
3-9 USD: 26.85
10-19 USD: 20.11
20-29 USD: 17.03
30-49 USD: 15.45
From 50 USD: 13.67
Today you get -40% from the standard price, so 7 licenses will cost you 112.77 USD

ArcticLine Software - Mar 14 2014 at 9:17am Copy Link

0

Mark Johnson Out of curiosity, what is the difference between using this software and just right-clicking on a folder, choosing the 'Properties' option, then clicking the 'Customize' tab, and selecting either a 'Folder picture' or a 'Folder icon'?
I can see that the software organizes the icons you can choose from so you don't have to do it manually, but are there other benefits?

Thanks,
Mark.

Mar 14 2014 at 11:37am Copy Link

0

Harry Stadman You can colour the folders or you can use icons for the folders, you can use custom icons and select them via Folder marker pro very easally. Here you can see the different versions and what the differences are. http://foldermarker.com/c...rsions.php Just try the demo/evaluation version and find out for yourself. If you don't like it, you can easally uninstall the software. This is also a major feature: Work in distributable mode by default It allows you to change the icon by means of Folder Marker and then move the folder on other PC or even record it on the CD. The folder will be moved or copied with all changes applied to the icon. Also icon changes will remain after re-installation of Windows or if somebody connects to your PC via LAN. Folderico lacks this feature and some others.

Mar 14 2014 at 6:26pm Copy Link

0

Nick Kobe Roman, thank you very much for your reply and the information regarding volume discounting. Though the volume pricing is better this is a case where something is either good enough or it isn't. Frankly, the pricing is still expensive based on the nature of this software and what it does. Should you ever decide to change your licensing to "user" base versus the current "computer" base I'd be interested (depending on the price). I have several file and folder management software programs and though I am not fully satisfied with any of them I have one that works well enough for me at a fraction of the $112.00 and the licensing is on a "user" basis. I'm always open to change, but not at this price. I wish you the best as I am sure there are those that feel differently then I do about the licensing.

Mar 14 2014 at 8:39pm Copy Link

0

Amit I have just installed your another product, filemarker.net and looking to buy it - BUT I want to ask if there's any way by which all the icons set on the files by filemarker can be made permanent in case I reinstall windows. Or if there's any registry location I can see and save(export) before reinstalling windows, to keep all my file's changed icons to be permanent, and not lost in case of reinstalling windows. Thanks if you can guide me for this.

Dec 22 2014 at 5:25am Copy Link

1

Amit Also when installing filemarker.net pro vERSION, got errors stating its 32bit dll and some of its 64bit dll could not be registered. Is there any way to correct it, or is it vital for the software to function allright ?

Dec 22 2014 at 5:28am Copy Link

0

Patricia Lange I just finished browsing earlier comments. Javier Gil asked if Folder Marker Pro worked with xplorer2. I didn't see an answer anywhere.

Does this program work with xplorer2 (or any other file managers besides Windows Explorer)?

Dec 22 2014 at 5:48am Copy Link

1

Matt Hello,

You recently gave away free copies of Folder Marker Pro on a popular giveaway website. Your 'free' Pro version has adware pop-ups that pop-up from time to time, which is very annoying. Even though I check 'Don't Show Again', the pop-ups still remain.

Does this 'paid' Pro version contain the same annoying adware?

Thank you.

Dec 22 2014 at 6:07am Copy Link

1

Roman, ArcticLine >>Does this program work with xplorer2 (or any other file managers besides Windows Explorer)?
According to my tests, Folder Marker works well with xplorer2, but I am not user of this software, and didn't made any deap analysys.
Folder Marker is orienter on work with Windows Explorer and this is why it should work well with any file managers that uses Windows Explorer core to display folder icons. F.ex. Folder Marker works well with Total Commander

ArcticLine Software - Dec 22 2014 at 6:20am Copy Link

0

Roman, ArcticLine >> Does this 'paid' Pro version contain the same annoying adware?

Folder Marker Pro has ads module build-in it is true, but we are trying to do our ads not very annoying; this is why we do special offers not often than once per month (2 times per month in very rare cases). It means if you use “Don’t show me this offer again I am not interested” checkbox, you are forced to use the checkbox once per month. But you are still informed about future offers, which may be interesting to you.

Folder Marker Pro has ads module build-in it is true, but we are trying to do our ads not very annoying. This is how it works:
1) In any case the ad is shown not more than ONCE a day.
2) We do special offers not often than once per month (2 times per month in very rare cases).
3) We disturb paid users even rarely.
4) When you see the ad, you can check “Don’t show me this offer again I am not interested” checkbox. See http://my.jetscreenshot.c...-hjfi-17kb. Doing this, Folder Marker will not disturb you anymore with the current offer you see, but when new offer comes, you will see it.
5) There are way to turn-off the ads AT ALL. If you are interested to do this, please write to our support service, they will provide you with instructions. It may sounds good, but it also means you are not informed about 30%, 50%, 70% discounts or even 100%-free giveaways we plan to provide from time-to-time to our users. Some of them are unique and we don’t inform about them by email or Facebook/Twitter post.
So, if you use “Don’t show me this offer again I am not interested” checkbox, it means you are forced to see an ad once per month or rarely. But you are still informed about future offers, which may be interesting to you.

ArcticLine Software - Dec 22 2014 at 6:45am Copy Link

0

Pat Weber Paying for software and getting ads anyway is a deal-breaker for me.

Dec 22 2014 at 7:11am Copy Link

5

Roman, ArcticLine Amit,

>> I have just installed your another product, filemarker.net and looking to buy it - BUT I want to ask if there's any way by which all the icons set on the files by filemarker can be made permanent in case I reinstall windows.

FileMarker.NET saves icons inside of the files. So, to restore all marked icons of the files after reinstallation, you need to install FileMarker.NET again and mark any file of the same type. After this you will see all mars for the same file type that you set before reinstallation. This is manual way how you can restore your icons.
Sorry to say, but for now there are no way to do this automatically, we don't have the same backup feature as Folder Marker has in the current version of FileMarker.NET, but we plan to add it in the future.

>>got errors stating its 32bit dll and some of its 64bit dll could not be registered
Looks like this is a bug. This topic is not about FileMarker.NET, so please write to support service (http://filemarker.net/support/) we will try to help you there

ArcticLine Software - Dec 22 2014 at 7:31am Copy Link

0

Patricia Lange Roman, I appreciate your replies in this thread!

I've tried Folder Marker (trial) with xplorer2, but the modified folder icons don't show up. The properties dialog for the folder correctly show the modification, so I'm guessing something in xplorer2 is not compatible in some way. I've asked about it on the forum for that program.

Dec 22 2014 at 8:01am Copy Link

0

Amit @Roman you said 'FileMarker.NET saves icons inside of the files'.
So this means filemarker.net saves icons in the files and this means it modifies the files themselves ?? Looks not a good way to just change the icons of files. Can you be a little more clear, and sorry to raise the issue here, but I had to know the answer before purchasing.

And is there a way to add own icon libraries directly inside filemarker and folder marker. And I assume folder marker pro has the option to save the icons inside the marked folders, to make icon changes of folders permanent. Thanks.

Dec 22 2014 at 8:24am Copy Link

0

Dave V Did I read the answer to the Ad pop-up question above correct? Even if I buy the software the ads still pop-up? Why, I paid for it? I understand that being the case for freeware, but I should never have to look at ads if I bought the software. Software looks interesting, but I am not paying for something AND having annoying pop-up ads at the same time.

Dec 22 2014 at 9:58am Copy Link

4

Roman, ArcticLine @Patricia Lange,
I've installed the latest Ultimate trial of xplorer2 and this is what I see:
http://my.jetscreenshot.c...bwys-153kb
Folder icons are customized, popup menu works well. The only problem is that customized folder icons doesn't sown momentally after icon change. You need to close the folder and open it again to see icon change.
You need to ask xplorer2 developers how to refresh icons. In Windows Explorer F5 is used for this case.

ArcticLine Software - Dec 22 2014 at 10:28am Copy Link

0

Roman, ArcticLine @Amit,
>> So this means filemarker.net saves icons in the files and this means it modifies the files themselves ??

No, FileMarker.NET doesn't modify file. It saves icon "under file data". It is hard to explain without using technical words, and this way of work of the software is our know-how. So, you need to know that icons is saved with file (or near file) but file data is not modified.
It means your data is safe and you can copy file to other folder of your computer, it is usefull for work with customized files.

ArcticLine Software - Dec 22 2014 at 10:34am Copy Link

0

Patricia Lange Roman, Thank you for trying xplorer2. I'm using 64 bit ultimate. Should that matter? I downloaded the latest version, too, to try it with Folder Marker and it won't show changed folder icons, either. I'll continue to seek answers from the xplorer2 developer.

Dec 22 2014 at 10:39am Copy Link

0

Roman, ArcticLine @Dave V,
We don't have "Ads" inside of the software in usual understanding of this word. This is NOT like use free app from iOS or Android market, where are tons of banners and they appear in unpredictable way 10 times before you do what you want.
We inform, our users about special offers. As I wrote, if you use “Don’t show me this offer again I am not interested” checkbox, you see our offer once per month or rarely, and there a way to turn-off informing about offers at all.

ArcticLine Software - Dec 22 2014 at 10:40am Copy Link

1

Roman, ArcticLine @Patricia Lange, close the folder where the folder with customized folder is placed, and then open it again. You will see the icon.

ArcticLine Software - Dec 22 2014 at 10:41am Copy Link

0

Matt Hi Roman,

Thank you for answering in detail my question concerning 'adware pop-ups'.

I've tried to block the pop-up ads from appearing by setting up a firewall rule and prevent Folder Marker Pro from accessing the Internet. It doesn't work.

Does the ad module act independently of the Internet?

By the way... I've been a happy customer of yours and have used Folder Marker Pro for years. I think going to adware was a very bad move. I find myself purposely not changing a folder icon unless it's necessary just to avoid your 'pop-up ads'.

Thanks

Dec 22 2014 at 11:23am Copy Link

0

Roman, ArcticLine @Matt,
Of couce Ads module depends on internet. Probably you've set firewall with mistace if you still see ads.
But there are much easier way to avoid ads if you are not interested in our offers. Please write to our support service, they will give you the instruction.

ArcticLine Software - Dec 22 2014 at 11:57am Copy Link

0

Matt Hi Roman,

I've requested these instructions from support.

Thank you.

Dec 22 2014 at 1:01pm Copy Link

1

Tortuga Wait a minute!! Did I understand this right:
-Even on the PAID software there are pop-up adds that appear????
REALLY? Oh, this company is getting better all the time (sarcasm here!)
Read on back comments. You'll get the gist ... Un-be-lie-va-ble !!!
Moving to a new OS, was thinking of buying. Well, NOT anymore!!
@Patricia Lange
I hv Xplorer² x64 Ultimate on W7 Pro x64 & an OLD Folder Marker (without adds!!!!), all iconized folders show, no problem. Same on XYplorer, all iconized folders do show. On all HDD, internals & externals
Hope this helps
Peace

Dec 22 2014 at 1:21pm Copy Link

2

Matt Hi Roman,

Will Folder Marker Pro be compatible with the upcoming Windows 10?

Thanks

Dec 22 2014 at 2:15pm Copy Link

1

Toeknee B Hello, I noticed the Pro version states you can also use this on a work computer, so my question is, after purchasing PRO, can we use it on our desktop & Laptop?

Thank you in advance!

Dec 22 2014 at 4:15pm Copy Link

1

Roman, ArcticLine >>Will Folder Marker Pro be compatible with the upcoming Windows 10?
We will know when Windows 10 preview version will be released :)
But we are planing to add support of Windows 10, as well as support of Windows 11, 12, 13 ,etc.

ArcticLine Software - Dec 23 2014 at 12:00am Copy Link

0

Roman, ArcticLine >>after purchasing PRO, can we use it on our desktop & Laptop?

Current promo is for Folder Marker Pro Standard license. It can be used on any ONE computerm no matter it is Desktop or Laptop. If you need Folder Marker in Desktop AND Laptop, you need 2 Standard licenses, or one Desktop PC + Laptop license. Desktop PC + Laptop license can bebought here: http://foldermarker.com/ordernow.php

ArcticLine Software - Dec 23 2014 at 12:03am Copy Link

0

mix624 Hi,

Is there alphabeth folders included in this version OR do I have to get that separately ?

Oh, so you have ads popping up even for paid customers ?!!

Wow, then forget it, I read that it is only few, once a month etc...but hey, there are so much pop ups and XXXX that I am allergic to it. And dont want to go in and turn it off anywhere. I was a sure buyer but now I am sure not to buy...my oh my...

Correct me if I have misunderstood something and be superclear please...

Dec 23 2014 at 12:55am Copy Link

1

Roman, ArcticLine >> Is there alphabeth folders included in this version OR do I have to get that separately ?
Yes, thay are build-in in Pro version

ArcticLine Software - Dec 24 2014 at 2:28pm Copy Link

0

Type Excellent software! I've been using Folder Marker for years now and it's been such an asset for organising folder structures and projects.

The only downside is that it's simply a visual cue. For example, if you have a bunch of red, green and blue folders there's no way to actually order/group or sort them.
Folder Marker would *really* benefit from having some form of tagging system - possibly storing tags within the desktop.ini (when it creates the folder icon) and linking that to a custom Explorer column handler so that you can sort the folders by colour/priority etc. Maybe something for version 5? :)

Also, if you like colouring/customising folders, also check out their FileMarker.NET.
It's exactly like Folder Marker - but for marking files and documents!

Apr 13 2015 at 2:30am Copy Link

1

Roman, ArcticLine Type, thank you for the idea. We are thinking for some Tagger... But for now don't see the way of it's nice realization of it. But some time we will realize it ;)

ArcticLine Software - Apr 13 2015 at 3:40am Copy Link

0

Ela S. Very productive software, using it for years now for fast workflow within the Win Explorer.

I have compared various similar programs, but FolderMarker just offers the easiest way to mark rsp change icons of any folder through the right click context menu.

Also to mention that there is also a similar FileMarker program available for changing the icons of files (eg for priorities).

And: Thanks to Type, tagging would be another great option.

Apr 13 2015 at 6:23am Copy Link

1

Mark Johnson I notice this software has improved quite a bit over the past year or so, and is very nice.

I think what is requested by 'Type' might be not very easily doable. Since it is Windows Explorer, Xplorer2, Directory Opus, or whatever file manage you use that is actually sorting the folders, any tagging system would have to be recognized by those programs to allow for sorting by tagging. I don't think there is an API call exposed for how to sort folders/files that allows modification.

But...
There are available columns like 'Description', 'Label', 'Group' and a few others that are recognized by file managers but are not normally shown. It should be possible to use one of these columns to store Folder Marker information, and then the file manager could use the column to sort by. That's the easiest way I know for making this work.

Thanks,
Mark.

Apr 13 2015 at 9:56am Copy Link

1

Edward Smith I have serious concerns about dealing with this company.

I purchased this program 8/31/2012. On 10/6/2014 I was sent a notice that I could purchase 60 additional icons for folder customization for $9.95 instead of $19.95.

I was going to do this but when I ran Folder Marker it told me there was an update available so I installed the update. I did not realize I had to pay for the update (and the new package) so I reinstalled 3.2, but to my surprise, my key code for version 3 was no longer valid. I wrote to the company three times asking them why my key no longer work on 3.2 since I paid for that version.

I paid for that version the key should always work on that version, should it not?

Here we are six months later and I am still waiting for customer service to answer any one of my three emails. My version 3 still will not work.

I liked the program, but I do not appreciate their complete lack of customer service. There is no way I would trust buying from them again.

Apr 13 2015 at 11:19am Copy Link

2

Danny @Edward Smith,

I also liked the program, but I do not appreciate their complete lack of customer service. There is no way I would trust buying from them again!

Apr 13 2015 at 11:31am Copy Link

1

Roman, ArcticLine @Mark Johnson thank you foir the idea, will pass it to the developers

ArcticLine Software - Apr 13 2015 at 11:50am Copy Link

0

Roman, ArcticLine @Edward Smith. It's a pity to know you are not satisfied with the support service. I would be glad to investigate the issue.
For now I see only one message from you in our support ticked system and it is answered and is is resolved state:
http://my.jetscreenshot.c...3-in5w-7kb

Please write to support service, they will resend you your key.

ArcticLine Software - Apr 13 2015 at 12:00pm Copy Link

0

Edward Smith @ Roman ArcticLine - I appreciate your response.

I do not want to debate here, this is not the place for that, but since I never received a reply, I do not see how it was resolved. I wrote directly to you all three times at beeicons (since that is where the icon package offer came from) but received nothing in return.

If you sent a "new" key did you notice it was never activated? When I sent the second and third emails instead of assuming this was resolved, maybe someone should have looked to see if the new key was ever activated?

I will write to support and see if we can get version 3.2 to work again. I will post the results here. I think people have a right to know if the company they are about to buying from is treating their current customers well. It is this ability to hold vendors accountable that has encouraged me to buy well over 100 programs from Bits.

My understanding from old replies is that I can upgrade for a 55% discount, is that correct?

Apr 13 2015 at 12:42pm Copy Link

1

Roman, ArcticLine @Danny, as I remember, you are angry at us cause we didn't gave you big discount after deadline of the promo we had. We offered you another discount, but you didn't liked it.
I understand you may be unsatisfied, but is this not honest to call the situation "complete lack of customer service"? We have answered you, we have tried to make you another offer. But you declined it. It is your choice.
We love our clients and want to have them satisfied, but it’s impossible to make happy everyone. :(

In any case it is always better to write personally, say something positive, explain the situation, tell what you want and ask for a favor. This causes generate wish to help. Writing negative comments every time we are doing promo on BitsDuJour, causes opposite desire in my heart. I am just a human and I don’t like when somebody pushes at me.

ArcticLine Software - Apr 13 2015 at 12:53pm Copy Link

0

Roman, ArcticLine @Edward Smith
>> I wrote directly to you all three times at beeicons (since that is where the icon package offer came from) but received nothing in return.
Ah. Understood.
It's much easied to get help, when you write to places that are read my our staff :) Beeicons emails are owerspammed, so we don't read them.
For support we have special part of our website: http://foldermarker.com/support/ It is mentioned as "Technical support" in the main menu of the site:
http://my.jetscreenshot.c...fdbw-102kb

>>If you sent a "new" key did you notice it was never activated?
No, we don't send new key every time user need to restore it. We send the same old key.

>>I think people have a right to know if the company they are about to buying from is treating their current customers well.
100% agree!

>>My understanding from old replies is that I can upgrade for a 55% discount, is that correct?
No, we offer smaller upgrade discounts to our customer. Discount depends on the edition of the software you heve: Home or Pro.

ArcticLine Software - Apr 13 2015 at 1:06pm Copy Link

0

Danny @Roman, ArcticLine,

Sorry, but I also got but every time a blunt answers! I do not like, as a full customer get maximum upgrade discount, if I should respond to certain very short time in by you and pay, to still increase the upgrade price!

Apr 13 2015 at 1:09pm Copy Link

0

Edward Smith @ Roman, I will wait for a response from support (I just wrote to them). However, that was my original problem is that my key is no longer valid. Sending me the old key will not help. I have the key. It no longer works for the version for which it was intended.

I will wait to see how support responds.

Apr 13 2015 at 1:14pm Copy Link

0

Roman, ArcticLine @Danny, could you write your email so I can investigate and find "blunt answers" from our support service?

ArcticLine Software - Apr 13 2015 at 1:27pm Copy Link

0

Roman, ArcticLine @Edward, if you have the key and would like to restore your purchase, you need to download appropriate version from http://www.FolderMarker.com/old (v 3.2 in your case) and use your key.

If you want to upgrade to the latest version, todays 40%-off is a good deal, cause standard upgrade discount we offer without any promos it's 30% for Pro version and 25% for Home.

ArcticLine Software - Apr 13 2015 at 1:30pm Copy Link

0

Edward Smith I explained is already??

I did reinstall version 3.2 and tried my 3.2 license key. It did not work. My original email (which someone did read because you opened a ticket for it read):

"I was going to do this (purchase the icon pack for $9.95), but when I ran Folder Marker it told me there was an update, so I installed the update. I did not realize I had to pay for the update so I reinstalled 3.2, but now my key code will no longer work. Why will my key no longer work on 3.2? I already paid for that version the key should always work on that version should it not?"

So I am trying to use version 3.2 and a version 3.2 code, and it tells me the code is invalid.

Apr 13 2015 at 1:37pm Copy Link

0

Roman, ArcticLine P.S. @Edward, don't see new ticket from you in our support ticket system. Please meke usre you've sent it.

ArcticLine Software - Apr 13 2015 at 1:38pm Copy Link

0

Edward Smith I did, I sent it through the web site support "Submit a ticket."

Apr 13 2015 at 1:40pm Copy Link

0

Edward Smith I'll send another one

Apr 13 2015 at 1:41pm Copy Link

0

Rich User Interesting looking product. I have two questions before I purchase:
1. The "Fine Print" states "Each license allows installation on 1 computer." My computer runs VMWare with about 10 virtual machines I use regularly. Does this count as 1 computer (because it is one physical computer) or 10 because of the number of Operating Systems installed?

2. I tried testing your trial and found some unexpected results under different file managers. My tests were on Windows 7 Ultimate 64 bit with the latest released version of each file manager.
- Under Windows Explorer your software worked perfectly.
- Under Total Command your software worked perfectly.
- Under Directory Opus I was able to customize a folder and have the change display immediately; HOWEVER, when I tried to reset my folder back to default, I had to manually refresh Directory Opus for the change to take affect
- Under xplorer2 and XYplorer your program did not seem to work at all. Folder changes set in Windows Explorer did not show in these file managers. Right clicking on a folder in these file managers DOES bring up your "Mark Folder" menu item but anything I select is then ignored.
My question: which file managers does Folder Marker Pro support?

Apr 13 2015 at 3:00pm Copy Link

0

John Miesionczek @Edward Smith
I too had this problem and I got mine to work. You have to delete all traces of FMP and clear your cookies and anything else related to FMP. Then reboot your machine. Then make sure you have the version of FMP when you originally purchased it and then install it (VERSION 3.2 FOR YOUR INSTALLATION). Make sure you delete all the files pertaining to FMP and get VER. 3.2 and install and open FMP and then exit and restart FMP and enter your code for VERSION 3.2 ONLY. It should work now.

Enjoy

Apr 13 2015 at 4:43pm Copy Link

0

Edward Smith @John, worked great! Thanks!!

Apr 13 2015 at 6:07pm Copy Link

0

Amit 1) I would agree with the question raised by rich user that is the license of softwares or this software here, altered by usage on virtual machines ? because a license should be applicable to be used on 1 physical computer and any virtual machines inside that physical computer are not main machines themselves. so looking forward to a response by developer or guidance by fellow bitsdujourers on this licensing question.

2) I would second on the tagging function. please add it. and like tags added to the desktop.ini as suggested before and a central place (or database that can be saved or exported) to keep the tags database the same and backupable in case of operatingsystem reinstalls.

Apr 13 2015 at 10:48pm Copy Link

0

Roman, ArcticLine @Rich User
>>My computer runs VMWare with about 10 virtual machines I use regularly. Does this count as 1 computer (because it is one physical computer) or 10 because of the number of Operating Systems installed?
The licenses sold per computer and user basis. If you have one computer with 10 OSs installed, and you are the only person, who work on it, you need 1 license. If you have 2 users on this computer, who need to work with Folder Marker, you need to buy 2 licenses.

>>My question: which file managers does Folder Marker Pro support?
Folder Marker is created for Windows Explorer. So "offically" we support only it. But usually it works well in other file managers, if they support Windows API for its work.
If I remember right, to see change in xplorer2, you need to close the folder and open it again to see the changes. I.e. move to the parent folder anf the return to yours. But I am not sure...

ArcticLine Software - Apr 13 2015 at 11:29pm Copy Link

0

Roman, ArcticLine @Amit, your +1 is accepted :)

@John Miesionczek thankl you for helping Edward

ArcticLine Software - Apr 13 2015 at 11:32pm Copy Link

0

Rich User Roman: Thank you for your reply and for clearing up the question about licensing when a virtual machine is involved. I held off on purchasing until I received your reply. Unfortunately your reply came over 8 hours after I posted my question so I missed out on the deal.
I will look for your software the next time it comes around at BitsDuJour.

Apr 14 2015 at 6:29am Copy Link

0

Danny Never!

Dec 19 2015 at 12:40am Copy Link

0

Retired Engineer All your marker folders display an object in front of a half-opened folder. Do I have to create the object-in-front-of-folder convention from scratch (by hand)? OR do you supply a make-standard-folder tool which will take any image as input, and then output a folder-marker-compliant half-opened-folder+object-image in your standard format?

Dec 19 2015 at 4:54am Copy Link

0

Ela S. Great software: Using both Foldermarker and Filemarker for years now - fastest way to change or restore icons, using icons for optical tagging, and keep those changes eg after reinstallation of Windows.

Would wish that import of own icons would be more easier, eg via right click on a ico-file and importing to Foldermarker (creating an own icl or importing icons piece by piece is very laborious).

Now have to upgrade to Windows 10 - will they work on Win 10 systems as well???

Dec 19 2015 at 5:04am Copy Link

1

Roman, ArcticLine @Ela S. Thank you for kind words.
I've added your idea to our ToDo list, I think it is great. Thank you.

Yes, Folder Marker works well in Windows 10.

ArcticLine Software - Dec 19 2015 at 5:07am Copy Link

0

Roman, ArcticLine @Retired Engineer, Folder Marker don't generate icons. It has set of different predefined icons inside of it. Plus, you can add your own icons, that you can create by yourself or find in Google.

ArcticLine Software - Dec 19 2015 at 5:10am Copy Link

0

Mustang Current version 4.2 came out in 2013 so are there any planned updates/upgrades?

Dec 19 2015 at 9:22am Copy Link

0

Roman, ArcticLine Yes, developing is not over. We want to keep our software easy to use and this is why we are trying to add there only important features. For now we are listening our users and collecting ideas for future release.

ArcticLine Software - Dec 19 2015 at 9:39am Copy Link

0

Retired Engineer I have an old utility from Stardock which will generate a complete icon set from a picture. These icons are always in standard format, insofar as I can tell.

Is Folder Marker Pro compatible with standard icon format(s)?

May 17 2017 at 8:21am Copy Link

0

Roman, ArcticLine Yes, sure. Folder Marker works well with standard ICO and ICL formats

ArcticLine Software - May 17 2017 at 8:53am Copy Link

0

S User Trial in use since this morning. Handy, but ...(!)

Upgrades to future versions of the software will be free for 12 months

Really? Must be lifetime for this price, even with the 50% off now. The normal price is absolutely crazy. There are mass programs to use *very* more features, very frequent updates (sometimes several times a week) and lifetime on all your computers for less money. Price and conditions are absolute deal-breaking for this niche tool. Only if liftetime and on all your owned machines, this offer is recommended for those who want to color their folders.

Other thing: all my file managers have this function (as a little, little, little part of thousand functions) already aboard. Sometimes changlogs from north to south. A few of them I buy for the normal price of FolderMarker and they are using lifetime on all owned computers. Can you imagine that? This is too crazy for words I fear. My 2 cent.

May 17 2017 at 9:00am Copy Link

0

Rolf Backman Upgrade my v4.2 to 4.3....???

May 17 2017 at 10:26am Copy Link

0

S User Apart from the foregoing, FolderIco and Dr.Folder (Lifetime) offer their additional icons for free. Some additional folders in FolderMarker cost a $ 20 each (!!). Per Unit. Why does FolderMarker think so much money can be squeezed from buyers? Why do programs that work on a daily basis cost less? Look for example at the changelogs (https://www.xyplorer.com/...um.php?f=1)
and XYplorer offers on BDJ, which features this feature, in addition to 10,000 (thousands of) other features (Lifetime-on every computer you Own + portable).

The price of FolderMarker + additional icons = as a Directory Opus Pro or omitted MS Office base. Things to think about. It's really crazy for words. Changelog is so sad that it's a shame. Earn money, don't work. A shamefull policy. No respect at all.

May 17 2017 at 12:03pm Copy Link

0

Guy Good @S User

I purchased XYplorer Lifetime several years ago. It has so many features, I can't begin to utilize many of them. I have physical disabilities which make retaining
information hard, so it is not a knock on the author in any way.

I did not realize XYplorer has the capability to create colored folder icons. Are the colored folder icons only displayed while using XYplorer or would they show while using standard Windows Explorer as well? Can you post a hint where I could being reading about that feature in the Help if it can work both places?

I will not clutter the thread after any reply, so as not to go off-topic. Thanks for mentioning the option to use what I already purchased.

May 21 2017 at 2:48pm Copy Link

0

H. H. @vendor
do you plan to implement the following features?
1. more colors (free choosable from windows system colors)?
2. ability to comment a folder (like freeware rainbow folders allows)?
3. tag-feature with user-defined tags similiar to filemarker.net, but - if possible - transferrable and not only stored in the folder markers database?

thank you for responding in advance
H.H.

Jul 19 2020 at 10:56pm Copy Link

0

Adam Smolenski Can I upload icon pictures myself (create my own icons)?

Jan 19 2021 at 4:55am Copy Link

0

Tortuga @Adam
Yes, use your own. It needs to be .ico format, so if you have .jpg or .png you must convert beforehand.

Hope this helps :)
Peace

Jan 19 2021 at 5:50pm Copy Link

1

Nico Westerdale Great News! ArcticLine Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Jan 20 2021 at 12:11am Copy Link

0

Adam Smolenski How much is a paid update after 1 year for the Standard version?

Jan 20 2021 at 4:30pm Copy Link

0

Virus Program	Result	Scan Date
Bkav (v 1.3.0.9899)	Clean	2/10/2023
Lionic (v 7.5)	Clean	2/10/2023
Elastic (v 4.0.78)	Clean	2/9/2023
MicroWorld-eScan (v 14.0.409.0)	Clean	2/10/2023
ClamAV (v 1.0.0.0)	Clean	2/9/2023
FireEye (v 35.24.1.0)	Clean	2/10/2023
CAT-QuickHeal (v 22.00)	Clean	2/9/2023
ALYac (v 1.1.3.1)	Clean	2/10/2023
Cylance (v 2.3.1.101)	Clean	2/10/2023
Zillya (v 2.0.0.4810)	Clean	2/9/2023
Sangfor (v 2.23.0.0)	Clean	2/8/2023
K7AntiVirus (v 12.67.46816)	Clean	2/10/2023
BitDefender (v 7.2)	Clean	2/10/2023
K7GW (v 12.67.46815)	Clean	2/9/2023
Cybereason (v 1.2.449)	Clean	3/30/2021
BitDefenderTheta (v 7.2.37796.0)	Clean	2/8/2023
VirIT (v 9.5.384)	Clean	2/9/2023
Cyren (v 6.5.1.2)	Clean	2/10/2023
Symantec (v 1.19.0.0)	Clean	2/10/2023
tehtris (v v0.1.4)	Clean	2/10/2023
ESET-NOD32 (v 26727)	Clean	2/10/2023
APEX (v 6.385)	Clean	2/7/2023
Paloalto (v 0.9.0.1003)	Clean	2/10/2023
Cynet (v 4.0.0.27)	Clean	2/10/2023
Kaspersky (v 21.0.1.45)	Clean	2/10/2023
Alibaba (v 0.3.0.5)	Clean	5/27/2019
NANO-Antivirus (v 1.0.146.25735)	Clean	2/10/2023
ViRobot (v 2014.3.20.0)	Clean	2/10/2023
Rising (v 25.0.0.27)	Clean	2/10/2023
Sophos (v 2.1.2.0)	Clean	2/9/2023
Baidu (v 1.0.0.2)	Clean	3/18/2019
F-Secure (v 18.10.1137.128)	Clean	2/10/2023
DrWeb (v 7.0.59.12300)	Clean	2/10/2023
VIPRE (v 6.0.0.35)	Clean	2/9/2023
TrendMicro (v 11.0.0.1006)	Clean	2/10/2023
McAfee-GW-Edition (v v2019.1.2+3728)	Clean	2/9/2023
Trapmine (v 4.0.10.141)	Clean	1/3/2023
CMC (v 2.4.2022.1)	Clean	2/9/2023
Emsisoft (v 2022.6.0.32461)	Clean	2/10/2023
SentinelOne (v 23.1.0.5)	Clean	1/11/2023
GData (v A:25.35224B:27.30581)	Clean	2/10/2023
Jiangmin (v 16.0.100)	Clean	2/9/2023
Webroot (v 1.0.0.403)	Clean	2/10/2023
Avira (v 8.3.3.16)	Clean	2/10/2023
MAX (v 2023.1.4.1)	Clean	2/10/2023
Antiy-AVL (v 3.0)	Clean	2/10/2023
Kingsoft (v 2017.9.26.565)	Clean	2/10/2023
Gridinsoft (v 1.0.109.174)	Clean	2/10/2023
Xcitium (v 35401)	Clean	2/10/2023
Arcabit (v 2022.0.0.18)	Clean	2/10/2023
SUPERAntiSpyware (v 5.6.0.1032)	Clean	2/5/2023
ZoneAlarm (v 1.0)	Clean	2/10/2023
Microsoft (v 1.1.19900.2)	Clean	2/10/2023
Google (v 1676008857)	Clean	2/10/2023
AhnLab-V3 (v 3.23.1.10344)	Clean	2/10/2023
Acronis (v 1.2.0.113)	Clean	11/14/2022
McAfee (v 6.0.6.653)	Clean	2/10/2023
TACHYON (v 2023-02-10.02)	Clean	2/10/2023
VBA32 (v 5.0.0)	Clean	2/10/2023
Malwarebytes (v 4.4.4.52)	Clean	2/10/2023
Panda (v 4.6.4.2)	Clean	2/9/2023
Zoner (v 2.2.2.0)	Clean	2/9/2023
TrendMicro-HouseCall (v 10.0.0.1040)	Clean	2/10/2023
Tencent (v 1.0.0.1)	Clean	2/10/2023
Yandex (v 5.5.2.24)	Clean	2/9/2023
Ikarus (v 6.0.33.0)	Clean	2/9/2023
MaxSecure (v 1.0.0.1)	Clean	2/9/2023
Fortinet (v 6.4.258.0)	Clean	2/10/2023
AVG (v 22.11.7701.0)	Clean	2/10/2023
Avast (v 22.11.7701.0)	Clean	2/10/2023
CrowdStrike (v 1.0)	Clean	8/12/2022

Virus Program	Result
Bkav	Unrated site
CMC Threat Intelligence	Clean site
Snort IP sample list	Clean site
VX Vault	Clean site
ViriBack	Clean site
PhishLabs	Unrated site
K7AntiVirus	Clean site
CINS Army	Clean site
Quttera	Clean site
BlockList	Clean site
PrecisionSec	Unrated site
OpenPhish	Clean site
0xSI_f33d	Unrated site
Feodo Tracker	Clean site
Web Security Guard	Clean site
Scantitan	Clean site
AlienVault	Clean site
Sophos	Clean site
Phishtank	Clean site
CyberCrime	Clean site
Spam404	Clean site
SecureBrain	Clean site
Hoplite Industries	Clean site
CRDF	Clean site
Rising	Clean site
Fortinet	Clean site
alphaMountain.ai	Clean site
Lionic	Clean site
Cyble	Clean site
Seclookup	Clean site
Xcitium Verdict Cloud	Unrated site
Virusdie External Site Scan	Clean site
Artists Against 419	Clean site
Google Safebrowsing	Clean site
SafeToOpen	Unrated site
ADMINUSLabs	Clean site
ESTsecurity	Clean site
Juniper Networks	Clean site
Heimdal Security	Clean site
AutoShun	Unrated site
Trustwave	Clean site
AICC (MONITORAPP)	Clean site
CyRadar	Clean site
Dr.Web	Clean site
Emsisoft	Clean site
Abusix	Clean site
Webroot	Clean site
Avira	Clean site
securolytics	Clean site
Antiy-AVL	Clean site
Acronis	Clean site
Quick Heal	Clean site
URLQuery	Unrated site
Viettel Threat Intelligence	Clean site
DNS8	Clean site
benkow.cc	Clean site
EmergingThreats	Clean site
Chong Lua Dao	Clean site
Yandex Safebrowsing	Clean site
Lumu	Unrated site
Kaspersky	Clean site
Sucuri SiteCheck	Clean site
desenmascara.me	Clean site
URLhaus	Clean site
PREBYTES	Clean site
StopForumSpam	Clean site
Blueliv	Clean site
Netcraft	Unrated site
ZeroCERT	Clean site
Phishing Database	Clean site
MalwarePatrol	Clean site
Sangfor	Clean site
IPsum	Clean site
Malwared	Clean site
BitDefender	Clean site
GreenSnow	Clean site
G-Data	Clean site
Cyan	Unrated site
VIPRE	Unrated site
SCUMWARE.org	Clean site
PhishFort	Unrated site
malwares.com URL checker	Clean site
Forcepoint ThreatSeeker	Clean site
Certego	Clean site
ESET	Clean site
Threatsourcing	Clean site
MalSilo	Clean site
Nucleon	Clean site
ThreatHive	Clean site
Bfore.Ai PreCrime	Clean site

Virus Scan for Folder Marker Pro

Color Code Your Folders!

Download Virus Scan - Folder Marker Pro

Website Malware/Phishing Scan - ArcticLine Software

Website 100% Clean Badges

What are people saying about Folder Marker Pro