Virus Scan for LoJack for Laptops Premium

J S OK Sounds most interesting but I do have a few questions:

Q1. When the 2 years is up and the subscription renews for a futher 2 year period: Does it renew for a further 2 years at the original BitsDuJour Deal price or does the subscription renew at normal 1 year retail prices?

Q2. Is there any further discount for multiple purchases on todays Deal? My order form only allows purchase of "1" item at a time and I have 5 devices I'd like LoJack'd.

Q3. If a laptop - or similar device, is unfortunately stolen and not recovered within the stipulated time period, what factors are taken into account regarding the payout? For example "depreciation" based on age of device from time of purchase

Q4a. Does this attach itself to the BiOS of the laptop/notebook so that regardless of: whatever Hardware or Operating System or combination of Hardware AND Operating System iS REPLACED, LoJack will still remain effective?

Q4b. if the recipient of the stolen product decides NOT TO USE the products built-in wired OR wireless networking device AND iNSTEAD opts to use a their own Wireless USB Dongle or Mobile/Cellular Phone device to connect to the internet will LoJack still function?

Q5. Once LoJack has been installed does it give the User/Users under normal conditions, any Visible indication that it has been installed?

Mar 19 2014 at 3:12am Copy Link

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Alberto Castillo I would like to know the answers to those questions

Mar 19 2014 at 4:48am Copy Link

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Christopher Paris Does this work anywhere in the world? If I install in the US, will it work if my laptop is stolen while in another country?

Thanks.

Mar 19 2014 at 5:05am Copy Link

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A. Goyal FYI, LoJack for Laptops Premium, 3 Year Subscription on their website is $99.99

Mar 19 2014 at 10:32am Copy Link

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Adam Dahlen Hi Everyone,

Here are responses to everyone's questions so far:

Q1: Customers that subscribe to auto renew receive a 20% discount on their subscription renewal. The renewal price for 1-year is 47.99 (59.99 less 20%). You can turn off auto renew at any time.

Q2: The BitsDuJour deal is our best offer at this time. We don’t offer volume discounting in combination with this “2 years for price of 1” offer.

Q3: Absolute considers the original purchase price of the device and the age of the device.

Q4a: Exactly. The Absolute LoJack agent is placed in the BIOS at the factory by many device manufacturers. It is persistent, and very difficult for a thief to remove. When you purchase LoJack for Laptops you receive a registration code to activate software that is already on your computer. For a full list of devices that have the agent in the BIOS see http://www.absolute.com/e...patibility

Q4b: LoJack for Laptops functions as long as it has an internet connection and can call the Absolute Monitoring Center. A wireless USB dongle is fine.

Q5: LoJack for Laptops is designed to be stealthy. There is no indication that it is on your computer. You must log-in to your account to interact with the service.

Q6: Yes, it works anywhere in the world as long as you have an internet connection. Absolute has recovered stolen devices from over 106 countries.

Absolute Software - Mar 19 2014 at 10:40am Copy Link

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Adam Dahlen Also, regarding the 3-year subscription, the regular price for a 3-year subscription is $109.99, and we Absolute has a sale on their site for $10 off at $99.99

Absolute Software - Mar 19 2014 at 10:44am Copy Link

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J S Hi Adam Dahlen, Thanks for your reply to my first batch of questions, however I have 1 more question.

I looked up the list you kindly supplied but sadly none of my Families notebooks are on the list you provided.

Q. So does this mean that buying LoJack for Laptops Premium would be a waste of time (and money)?

i DO appreciate your assistance

Mar 19 2014 at 11:29am Copy Link

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Adam Dahlen Great question. LoJack Premium still protects devices when it is not embedded in the BIOS. Our software is hidden and is very difficult for a thief to find or wipe. We have recovered over 30,000 devices worldwide, and we guarantee that we can recover a stolen computer within 60 days, or we’ll pay you up to $1000. This Service Guarantee is for both non-BIOS and BIOS devices, so there is no risk in buying LoJack Premium!

Absolute Software - Mar 19 2014 at 11:52am Copy Link

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William W. Geertsema William W. Geertsema

Trying to order, but form only accepts USA or Canada as country of residence.
I live in the Netherlands.
Can I not order?

w.w.geertsema

planet.nl

Mar 19 2014 at 3:23pm Copy Link

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Adam Dahlen Hi William,

LoJack Premium is only available in US & Canada. However we sell LoJack for Laptops globally, and I will email you a link to our NL shopping cart with a coupon code so you get the same deal (one year free).

Thanks,
Shannon

Absolute Software - Mar 19 2014 at 3:47pm Copy Link

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Adam Dahlen Here is the link to purchase LoJack for Laptops from Europe. The price is 44.95 euros and you get one year free with the Bits promo.

http://bit.ly/1iEvuW4

Thanks,
Shannon

Absolute Software - Mar 19 2014 at 4:16pm Copy Link

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Colin Koh Hi what about buying from Singapore, can I use the link for Europe purchase? Thank you.

Regards
Colin Koh

Mar 20 2014 at 12:57am Copy Link

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Pim Joosten The PCMag review ( http://www.pcmag.com/arti...314,00.asp ) says "The exact method used is proprietary, but the company was willing to state that works by modifying the MBR much as a full-disk encryption product would." What happens if I use a program like Acronis True Image and activate the Startup Recovery Manager that also modifies the MBR? Or if I have a multi-boot system where some of the settings are written to MBR? Will LoJack still work properly? And the other way around: can LoJack interfere with other programs that also modify the MBR? Thanks in advance for your reply.

Mar 20 2014 at 1:37am Copy Link

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Rodrigo Campos Supposing that I'am a thief :) What happen if I change the hard disk?They are so cheap nowadays, that I wouldn't bother with the disk.
And the user would never see it again with all is work. Probably I would wipe out the entire disk with the right software :)

Q: Does the location of theft have an affect on the Service Guarantee?
A:
Yes, our current Service Guarantee territories include Canada, US, UK & Australia. If the computer was stolen outside of our Service Guarantee territory you will not qualify for the Service Guarantee.

What happen to does who bought your software in Europe?

Thanks,
Rodrigo

Mar 20 2014 at 3:40am Copy Link

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Tomas Barth I live in Philippines most of the time, but also in Thailand and Sweden.
Is it covered by Service Guarantee in all 3 countries, and how to buy from Philippines?
Thank you.

Mar 20 2014 at 5:36am Copy Link

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Cary Adams @J S ...

If your machine isn't on the list of bios-embedded machines, then your security is considerably less.

Your machine may be rendered undetectable simply by changing the HDD, or fully reformatting the drive. Unless your drive/files are encrypted, your files can be accessed by connecting your unwiped HDD to another machine. For the average machine LoJack suggests that you password protect your bios to prevent HDD tampering which would render Lojack ineffective. We all know that a bios battery pull (or bios short) can be used to circumvent a bios password, so that only the unsophisticated thief would be deterred..

Your best security against loss is whole disk encryption. In the end, your notebook's value is in the files it holds.

@Adam Dahlen... With LoJack installed, can you read/access my files... not "do you?", but "can you?" What level of my system' information is stored by Absolute.

Mar 20 2014 at 6:37am Copy Link

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Adam Dahlen For those wanting to purchase outside of the US & Canada, you can use this link to get LoJack for Laptops at 44.95 euros, which is the same deal (buy one year, get second year free). You can change your currency from euros to your local currency in the shopping cart.

http://bit.ly/1iEvuW4

Absolute's Recovery Team has recovered laptops in 106 countries. Please note the Service Guarantee applies only to US, Canada, UK and Australia.

Absolute Software - Mar 20 2014 at 9:14am Copy Link

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Adam Dahlen Here are answers to the questions posted above:

@Pim Joosten: Any solutions that make changes to the MBR may run into complications with each other, but LoJack for Laptops does work with many of the major full disk encryption vendors. To minimize any issues, we also recommend first installing LoJack for Laptops first, then any other solutions that may make changes to the MBR

@Rodrigo Campos: Devices that are found on our BIOS compatibility list will be able to ‘self heal’ and reinstall our software back on to the new hard drive.

@Cary Adams: BIOS persistence certainly increases the level of security with LoJack for Laptops. Having said this, we've had thousands of successful recoveries of non-BIOS persistent devices so we feel confident of our value for all devices. Our Recovery Guarantee covers both BIOS and non-BIOS devices.

Whole disk encryption is an option for protecting the data that is on the device. LoJack for Laptops offers flexibility in choosing to protect the data with Data Delete and/or Device Freeze, but also having the option for us to attempt recovering the stolen device. This helps avoid identity theft.

In a non-stolen state, the only information we would be gathering is high level hardware information such as serial number, IP address, etc. If a device is stolen, reported to the police and a theft report created with us, our Recovery team would be downloading our patented forensic tools on to the device which give them enhanced access to the device.

Our Recovery team has recovered over 30,000 devices, so not all thieves are sophisticated. In addition to getting their laptops back, our customers (who were a victim of a crime) like that we help police catch the thief. For more information on our Recovery team, go to http://lojack.absolute.co...tions-team

Absolute Software - Mar 20 2014 at 10:31am Copy Link

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J S Hello again ADAM, Many thanks for what was my 6th question [... commentId=81697].

As I've last said unfortunately none of my families notebooks are listed in the Master List you kindly included in your reply [answer to "Q4a. ..." in Your reply ... commentId=81693] that you suggested interested BitsDuJour followers to look at.

So According to Your Q4a answer:

Q1a. If I was to go ahead and buy and install "LoJack for Laptops Premium" program into the seven(7) notebooks that my entire family own: Am I correct in my assumption that the "LoJack" component is only installed onto the harddrive and therefore if the person who steals the notebook was to install a replacement harddrive or reformat the operating system partition, would that have the effect of disabling or preventing LoJack from working,

Q1b. OR Do you also trace/search the internet for the MAC address of a laptop/notebooks inbuilt Network Cards?

Q2. Is any part of LoJack for Laptops Premium actually installed in the first few sectors of the harddrive so that no matter wether the harddrive is reformatted or not, LoJack will still partly function.

Q3. If there is any improvement in the software during the first 2 years or if the manufacturer releases BiOS Updates that include LoJack are software updates included in the purchase price or support?

Now for my final question, because I'm a little confused by one of your answers to William ... commentId=81706

Q4. You said in the answer to William "LoJack Premium is only available in US & Canada. However we sell LoJack for Laptops globally, ....." Well most of my family is currently living in the Land from Down Under, and Given that none of the notebooks have a suitable BiOS for LoJack to be installed to: Would I or wouldn't I actually be buying 7x LoJack for Laptops Premium as per the BitsDuJour Deal Title?

In closing I must apologise for asking all of these questions but I and my family are REALLY Interested in buying the product even though it can't at this point be fitted to the 7x Notebook BiOS and the nature of the discounts mean that we had no prior knowledge of this BitsDuJour Deal.

Many many thanks indeed.

Mar 20 2014 at 3:59pm Copy Link

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Frank Stephens I don't mean to cut into LoJack's business, but the obvious question is why not just use a Chromebook? I just bought an Acer C720 for $200. It comes with 100 GB of free cloud storage (in addition to your free 15 GB), and Google just dropped their cloud storage prices to extremely attractive levels. 15 GB free, 100 GB for $2 per month, 1 TB for $10 per month, and 10 TB for $100 per month. In addition, if you quit paying, you never lose access to your data: https://support.google.co...6362?hl=en There's better security than other operating systems: http://www.chromium.org/chromium-os http://www.chromium.org/c...y-overview https://static.googleuser...ilt-in.pdf http://www.howtogeek.com/...otect-you/ In addition, you can have supervised users: https://support.google.co...rd=1&hl=en You can Google all sorts of information about managed Chromebooks. You can Google information about using Chromebooks offline. The UI is very much like Windows 7. If a Chromebook is lost or stolen, you're only out the cost of the Chromebook and any unsynchronized data, which can't be read. You can use two-factor authentication / two-step verification to protect your login information. Businesses can run Windows programs via a web-based VM, of which there are at least a couple of services. Cloud data can be encrypted, although no one has bothered to write a ChromeOS app to do that yet. I was going to buy one of the newer Chromeboxes when they become available, but my cheap Chromebook supports my higher-than-usual resolution monitor just fine.

Mar 20 2014 at 5:08pm Copy Link

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Cary Adams @Frank Stephens... Depending on your computing needs Chromebooks are quite limited for intensive computations for advanced media processing, CAD works, simulators, and virtual computing machines.

Many would disagree that cloud storage offers a secure repository for our files. So LoJack combined with whole disc encryption makes an attractive pairing.

Mar 21 2014 at 2:07am Copy Link

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Constantin Florea @Petr - I am sorry about the confusion. The promotion page text has been fixed. The deal is for 12 months.

BitsDuJour Admin - Apr 18 2014 at 2:12am Copy Link

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Cary Adams Q&A From Absolute LoJack...

Q: How long do you track my computer?
A: For 1 year after the theft is reported to us.

Q: How long does it take to get the computer back?
A: From the time the computer makes a post theft call to our monitoring center, the average recovery period is 45 days. However, it can take less time or much more time. Of those computers that we do recover, 95% of them are recovered within 407 days.

First, I hope LoJack will clarify what is meant by a one-year tracking period, and a 95% recovery time of 407 days.

Second, 407 days is HUGE. At that point I would have already purchased a replacement laptop, and restored my backed up files. Even if my laptop was recovered, it would do me little benefit.

Also, my laptop isn't one with "Persistence" built-in, and so LoJack could be easily defeated by a willing thief.

Finally, it's not clear to me what level of access Absolute will have to my laptop, and the degree of routine day-to-day tracking/reporting this software does. With deep level access to my machine, there seems to be a great deal of trust I must give to Absolute.

While I'd hope to recover my hardware, I'm more concerned with my HDD/SSD content. That said, it would seem more prudent to use whole disk encryption, rather than invest in a hope that my system would be recovered/returned in 407 days.

I just don't see justification for this product. Have I overlooked the obvious?

May 8 2014 at 5:52am Copy Link

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William Smith Jr Can this be used to extend an existing subscription?

May 8 2014 at 6:03am Copy Link

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Adam Dahlen @Cary LoJack Premium includes a $1000 Service Guarantee. If we cannot recover your stolen laptop within 60 days, we pay you up to $1000.

@William If you have an existing subscription, you can purchase a new one today through Bits, wait until your existing subscription expires, and then install your new license. It can not be used to "extend" your existing subscription as it has a unique registration code.

Absolute Software - May 8 2014 at 8:45am Copy Link

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Mikey Doesn't Like It Your website indicates that you can install on Win Vista, 7, 8 and 8.1. Is XP no longer supported?

May 8 2014 at 12:37pm Copy Link

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Adam Dahlen @Michael That is correct, our website lists system requirements at http://lojack.absolute.co...ute-lojack

Absolute Software - May 8 2014 at 1:03pm Copy Link

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Kick65 At the end of 1 year can we renew for $29.99 or does it go up to $59.99?

May 8 2014 at 10:06pm Copy Link

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Adam Dahlen If you have auto renew enabled, you receive a 20% discount on your renewal, so the renewal price will be $47.99 ($59.99 less 20%).

You can purchase at $29.99 and then turn off auto renew in your account settings if you do not want to renew.

Absolute Software - May 9 2014 at 8:59am Copy Link

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Quill Pen Lojack has an great reputation. If we had a laptop, this would be near the top of the wish list.
As for the intro line of the description: "How many times have you kicked yourself for leaving your laptop in plain sight, only to have someone steal it in mere moments?"
I should think the answer would be "zero" or "once" unless you're a government official, in which case it seems the sky's the limit. :))

May 9 2014 at 12:51pm Copy Link

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Trucker One side of the case is that the value of my laptop is $2380, so the $1000 is a very weak guarantee in my case. Plus my home insurance cover any theft in my home, but only if I don't have any other insurances !
Another side of the case is that a thief can replace the SSD/HDD and then will it be "bye bye" to your guarantee.

Jun 30 2014 at 11:17am Copy Link

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Adam Dahlen @Trucker: The average laptop costs around $550, so your laptop is certainly at the high-end. You might be glad to know that we recover 3 out of 4 stolen laptops, so odds are we would get your laptop back and you would not need to claim the $1000 Service Guarantee.

Our software is often installed in the BIOS at the factory, so removing the SSD/HDD does not affect its persistence. But that is why we have the Service Guarantee, in the unlikely case that a thief outsmarts us, we stand behind our service and pay our customers up to $1000.

And one last thing, LoJack for Laptops is not considered insurance, so there are no issues there.

Absolute Software - Jun 30 2014 at 12:32pm Copy Link

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Trucker Yep, its a high-end gaming laptop with all the best speed related hardware.
My laptop already have some IC protection from Intel build-in, so I pass this offer. Thank you for a fast answer.

Jun 30 2014 at 1:07pm Copy Link

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Rick Truell Hi, Adam. In an answer from a previous sale, you gave a link to a page of devices with the LoJack agent built-in. Of all the computers and tablets listed there, I note that none of them are Apple products. Has Absolute Software approached Apple about embedding the LoJack agent in their products? If so, what did they say?

Jul 1 2014 at 12:20am Copy Link

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Andrew Griffiths What happens please if I buy a new laptop. Can I shift LoJack to new machine?

Thanks

Jul 1 2014 at 4:06am Copy Link

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John Oliver Does this only cover laptops made after a certain date?
Do you cover ALL brands - makes of laptop?

Jul 1 2014 at 5:44pm Copy Link

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Kick65 Hmm how about 50% off the 3 year standard or premium subscription?

Jul 1 2014 at 9:36pm Copy Link

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