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RoboForm ProDiscount

RoboForm Pro

Put Your Passwords On Speed Dial!

$29.95
for PC  Download Trial
Platforms: Windows 95, 98, Me, NT, 2000, XP, Vista, 7, Server 2003 (all 32-bit versions)
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You've heard the estimates, you spend two weeks of your life sitting at red lights, 2 years brushing your teeth, 30 years sleeping and so forth.

But how much time do you spend entering passwords and filling out forms online, over and over again?

With RoboForm you'll find a smart, simple and -- most importantly -- secure way to navigate your workflow. One RoboForm password streamlines your entire online experience: remembering site-specific passwords and filling out tedious checkout forms, in a number of different languages.

RoboForm uses the most advanced encryption to secure your personal infomation, and generates air-tight, randomized passwords. So whether it's payroll or PayPal, with RoboForm it's smooth, safe, sailing.

Join 32 million others and give RoboForm a try today!

Review Written by Andrew Dick
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Expand All Email Updates Load 78 Older Comments
Doug Kempher Wonderful product used it for years. Price is great also I paid full price for mine.
Nov 10 2010 at 2:55am Copy Link
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Fletch Couldn't live on-line without it!
Nov 11 2010 at 2:24pm Copy Link
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Mike G I already own 2 licenses for home and work and will jump on this discount to cover my laptop. It's a lifetime license which is nice to see these days. Like other commenters, Roboform has served me well for years and I use it virtually every day.

I'm currently running Roboform 7 beta. It has some great features which I would say are long overdue, except the developers have been so busy updating RF to keep it reliable and compatible with new/updated browsers. For saving login info, RF 7 has a nice pop-up ribbon that's integrated into the browser instead of the old standalone dialog box. It also has a new Popular section where items persist longer than the Recently Used list.
Nov 14 2010 at 1:06am Copy Link
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Doremi Faso I was reading the license policy. Can some one clarify License per computer for non-concurrent use only? To me, license per computer meant the license is for one computer multiple users and yet non-concurrent use only meant 1 user multiple computer. Which one is the real license agreement?
Nov 14 2010 at 3:58am Copy Link
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Mike G Doremi, good question. To me, "per-computer" means a license is tied to one computer and per-user would allow use on multiple computers used primarily or soley by that user. But we need to know for sure.

P.S. ... fa so la ti da! :)
Nov 14 2010 at 7:19am Copy Link
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Nico Westerdale I can't speak for the vendor, but found the license online here if you want to get the full details.
http://www.roboform.com/license
BitsDuJour Admin - Nov 15 2010 at 6:39pm Copy Link
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Mike G Thanks Nico. This appears to be the relevent section, but everyone please consult the license agreement for yourself to be sure:

"2A. LICENSE FOR ROBOFORM PRO (PAID-FOR VERSION)
...
Customer who purchased a license for RoboForm Pro is granted a nonexclusive license to use RoboForm Pro on a single computer only.

If a Customer has several computers, Customer shall purchase
additional RoboForm Pro licenses for each computer that
Customer installs RoboForm Pro on."
Nov 15 2010 at 11:10pm Copy Link
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Steven Aves Folks, I've multiple licenses for Roboform since... before 2004. I now have Goodsync, Portable Roboform, Palm version, Windoze mobile, etc.

It's worth the money. Pay the license fee(s). Just do it.
Steve
Nov 16 2010 at 4:05am Copy Link
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Siber Systems Apologies on the delayed response. License is indeed per physical machine. 2 machines require 2 licenses. Please note that there is a significant discount after the first license.
Siber Systems Inc. - Nov 16 2010 at 6:09am Copy Link
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Guy Good The text above mentions RoboForm2Go, but I can't tell if this offer is also for RoboForm2Go or just RoboForm Pro. If a person is already a registered user of RoboForm Pro, will this discount price also apply to buying a RoboForm2Go license?
Nov 16 2010 at 12:40pm Copy Link
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David User Greetings,
It looks like I will need either 2 copies of Roboform Pro, or (preferred) 1 copy of Roboform Pro and one copy of RoboForm2Go.
Is there any discount available for either second license (as it is on your website?

Cheers,
David Stevens
cheapskate
Nov 16 2010 at 5:28pm Copy Link
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Rui Costa Doesn't support Opera... I'll pass.
Nov 16 2010 at 6:53pm Copy Link
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Learn_w_ Graffix Great product! Is there any way to buy more than 1 license at a time (usually first license is $30, with an additional license $10) with this deal? Also, if someone already has a license, how much are additional licenses?
Nov 16 2010 at 11:34pm Copy Link
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Siber Systems Guy Good: This offer applies to new purchases of RoboForm Pro. If you are an existing user of RoboForm Pro and want to buy RoboForm2Go, you already get a $20 discount at any time by visiting the 'Additional Licenses' tab on our regular checkout.

David Stevens: The second license is $9.95 with this deal. So if you get two licenses of RoboForm Pro the total is $24.95. If you get 1 Pro + 1 2Go the price is $34.95.
Siber Systems Inc. - Nov 16 2010 at 11:34pm Copy Link
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Siber Systems Learn_w_Graffix: Refresh the buy link. I added the second RoboForm License option.
Siber Systems Inc. - Nov 16 2010 at 11:45pm Copy Link
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Stephane M I have been using RoboForm along with GoodSync for months now and I love it!
A more user-friendly UI would not hurt I think but it is definitively very efficient and working with all the forms and logins I have so far.

I cannot live without it now :-)

I tried LastPass in the past but had issues with some sites.
I recommend RoboForm.
Nov 17 2010 at 1:01am Copy Link
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David H (Seattle) I've been using RoboForm for over 2 years. *LOVE* it. Very friendly with multiple accounts & IDs per site; I also keep multiple credit cards in mine. It's a single click to select and submit which ID, CC, etc to use.

One thing I use most, not mentioned so far, is the login URL is stored with the password, along with any other options on the page. This means that from any webpage, you can login to any account with a single click; it goes to the correct URL where login info is entered, fills the fields, and submits. I use it for 1-click checking of multiple e-mail accounts over the web.

It even fills pop-up login panes.

In 2+ years and numerous updates, I've *never* had a crash or problem with Roboform. THAT is amazing for a piece of software!
Nov 17 2010 at 1:39am Copy Link
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Andy Andy Hi,
what about the cost for the upcoming update to v7?
The actual download is v6.10.1, but the history for Version 6.9.99 says "This will be the last version in 6 series."
Nov 17 2010 at 3:18am Copy Link
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Lawrence Lindstrand I would like RoboForm to Go. Do I need to purchase RoboForm Pro also. Their web page indicates that is the case.
Nov 17 2010 at 4:53am Copy Link
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Sohail Rizki Great product, can not live without it,
I already have two licenses for Roboform Pro and one for Roboform2go. I want to buy Goodsync, if this deal was for the Sync I would buy it,
I would recommend every one who does not have Roboform, please do yourself and great favor and buy it, you will be pleased with it, it is not just password but it has so many great feature such as filling forms etc.
Nov 17 2010 at 5:13am Copy Link
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Siber Systems Andy Andy: This is not correct, we are still releasing updates for version 6 and there is no date set for version 7. You may rest assured that we will support v6 for the foreseeable future and have v6 Pro users first and foremost in any v7 plans that materialize.

Lawrence Lindstrand: This offer is intended for RoboForm Pro, however in the interest of ensuring user satisfaction, (and at the indulgence of the BDJ admins) please find a link for the same discount ie $15 off RoboForm2Go only: http://www.roboform.com/p...s_517rf2go
Siber Systems Inc. - Nov 17 2010 at 5:33am Copy Link
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Denis Gauthier I used RoboForm but switched to LastPass : better, safer, easier, superior and free!
Nov 17 2010 at 9:44am Copy Link
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Jason H I downloaded RoboForm Pro and it's totally easier to use then LastPass. Worth it.
Nov 17 2010 at 11:36am Copy Link
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Andy Andy Simon, in your (!)) answer on my question (last BdJ-offer - http://www.bitsdujour.com.../#comments) on Aug 16 at 8:57am you replied a little bit more friendly: "...Thanks for catching this in the release notes..."
Now I have to notice that you removed this line from your history - strange, but true! :-)
You're developing v7 since more than 9 month now without any words about the cost of the upgrade-path... that I call trust in your customers buying this software now!
Nov 17 2010 at 11:58am Copy Link
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Siber Systems Andy Andy: What can I say the decision was made to release further updates :-) We want to make sure that v7 is the best it can be. Right now our focus is on features and UI. As for trust, we have been in business for 10 years and offer 24/7+phone support without fail. We are here to stay and our users know this.
Siber Systems Inc. - Nov 17 2010 at 1:56pm Copy Link
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Nico Westerdale Due to the overwhelming response Siber Systems Inc. has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Nov 17 2010 at 4:00pm Copy Link
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Mike G Thanks for adding another day.

IMHO Siber Systems continues to be an industry leader in providing a huge number of timely enhancements and fixes for RoboForm 6 and going years without charging for a major version upgrade. Taking your time to improve functionality/stability before releasing 7 is also a good thing as long as critical RF 6 patches continue. I would agree Siber Systems is definitely here to stay. However,...

Andy has a good point. We're all purchasing RF 6 licenses with not even a rough timeframe or estimated cost for RF 7 release. We have no idea if it will be next week and free (at least for recent purchasers of RF 6), two years from now and $60 per license or what...

As a RF 7 beta tester, I think it's going to be a nice upgrade, but I'll revert back to 6 if the upgrade pricing is steep. Based on it's history, I believe Siber Systems will be fair, but customers shouldn't be left completely in the dark.
Nov 18 2010 at 12:05am Copy Link
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DrTeeth After all the superlative comments by users, I'll try it out later. The licence3 is for 1 PC, but does that cover ! *multibooting* PC. I currently have 3 versions of windows installed on my main PC - will 1 licence suffice?

TIA
Nov 18 2010 at 2:17am Copy Link
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Siber Systems Mike G: The fact of the matter is we've yet to finalize pricing and upgrade process. I can say we won't be charging $60 for an upgrade however:-) Right now it looks like we'll be making an announcement on v7 in the next 6 months. I can also tell you we have no plans to stop support as we have millions of active users on the current version and we are committed to supporting them.

Guy Simmons: This only requires one license, however you might run into difficulties with activation which we can assist with by contacting our support department and explaining the scenario (very easy to do on our end).
Siber Systems Inc. - Nov 18 2010 at 2:44am Copy Link
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Albert C. To Guy Simmons and Siber Systems: I've actually run into problems with Siber Systems with the multiboot scenario. I bought three licenses in 2009 for my 3 PCs. I use multiboot in 2 of them plus I'm a "reinstallation wh0re", I like to reinstall my systems every 3-4 months due to testing lots of software and systems becoming unstable. I contacted support because I ran out of activations at some point this past summer. They told me that they had reset my licenses but they did not. I was in a hurry and was "pushed" to buy 3 additional licenses.
Not that I care too much about the money because this program is sooo good, but the activation model is a pain in the a$$ and, really, I was not well served that time by the support personnel.
Just wanted to point this out so people in my situation be aware to pay more than once for their software.
Nov 18 2010 at 4:58am Copy Link
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Siber Systems Albert C: Actually one of the things we're working on with v7 is improving the license activation system to avoid just that. However support staff should be accomodating. Thanks for bringing to my attention.
Siber Systems Inc. - Nov 18 2010 at 5:03am Copy Link
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Albert C. That's great to hear, Simon. Looking forward to version 7 then! ^_^

Keep up the great work! ^_^
Nov 18 2010 at 5:11am Copy Link
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Mike G Simon, thanks for the estimated timeframe for RF 7 and plans for conitnued support of 6x users. Siber Systems continues to be one of the "good guy" vendors who succeed in part because you don't try to force the profit cart out ahead of the customer service horse. ;-)
Nov 18 2010 at 6:46am Copy Link
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b g I am interested in buying the Professional Package. Is there a "deal" in conjunction with current very generous offer on BDJ?
Nov 18 2010 at 7:41am Copy Link
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Siber Systems b g: You can use the following link and select RoboForm/RoboForm2Go/GoodSync and get $15 off the Professional Package: http://www.roboform.com/p...s_517rf2go :-)
Siber Systems Inc. - Nov 18 2010 at 7:49am Copy Link
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Barb M Is this compatable with Windows 7???
Nov 18 2010 at 10:54am Copy Link
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Mike G Barb, since time is running out for the discount, I'll jump in to tell you I've been using RoboForm on multiple Windows 7 systems with no problems. Not sure why 7 isn't listed under platforms above, but it does appear on the RoboForm download page: http://www.roboform.com/download
Nov 18 2010 at 12:00pm Copy Link
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Siber Systems Windows 7 is absolutely supported.
Siber Systems Inc. - Nov 18 2010 at 12:46pm Copy Link
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Nico Westerdale I've added 7 to the list
BitsDuJour Admin - Nov 18 2010 at 12:55pm Copy Link
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Pedro Laurent The license for Roboform 6 no longer works after upgrading to 7.0.75.
Nov 19 2010 at 10:33am Copy Link
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Conrad TDI So, all these were v6 licenses, with no free upgrade path to v7.

Another 19.95 to get that functionality, but who's counting? Hey, it's still $5 cheaper than a new copy of v7 when released! Woo-Hoo

This might be the most deceptive two day sale on BDJ. No wonder users feel the need to neurotically question *exactly* what the license "means."

Some, like the recent xyplorer sale mean exactly what they say: lifetime for any and all future versions. Bravo for the clarity!
Nov 21 2010 at 1:44am Copy Link
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Joe horning Their website used to state Free upgrades on the Free vs Pro page, now they removed that text and it sounds like they will no longer honor that!!!!

https://webcache.googleus...clnk&gl=us
Nov 29 2010 at 6:34am Copy Link
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Santa Claus Two weeks later there is the v7 release, you may all upgrade now for only $19.95.

Merry Christmas SiberSystems & Thank you.
Dec 6 2010 at 11:45pm Copy Link
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Siber Systems This is correct we just did a soft launch of RoboForm 7. I apologize but management made the decision just a few days ago. We are still obviously implementing upgrade messaging and processes and our site will reflect these changes in the coming days.

However, I want to inform everyone that purchased on or after November 1, 2010 that they will be able to convert their v6 licenses to either v7 Pro or v7 Everywhere 1:1 for *no charge*.

So for example if someone has purchased a v6 desktop license on Nov 17 with this promo, they will have the option of upgrading to either 1 copy of v7 Pro desktop OR a free year of v7 Everywhere free of charge.

Likewise if you got 3 v6 Pro desktop licenses after Nov 1, you may convert to 3 free 1 year licenses of v7 Everywhere.

Here are the primary differences between the two products: http://www.roboform.com/upgrade

To reiterate, we are still in soft launch mode so things may change, however I wanted to assure users that purchased recently of our v7 free upgrade policy.

We will have updated FAQ's and content to reflect the new version on our site in the coming days which I will post here once available at the indulgence of the moderator. You may email me at sdavissiber.com for any additional info on v7.
Siber Systems Inc. - Dec 7 2010 at 3:19am Copy Link
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Mike G It's good to see Siber Systems came up with an equitable policy for those who recently purchased RF Pro v6. I've been using v7 beta for a while and like it so much I will not hesitate to upgrade 2 older licenses along with a 3rd license purchased here on Nov. 17.

Offering a choice between the Pro license and the new Everywhere annual license is pretty smart on their part. It accommodates those who prefer one license type over the other and raises an interesting dilemma.

These days, getting customers on a lease arrangement is the holy grail for software vendors. With very few exceptions I avoid leasing like the plague. This is partly because the number of applications and utilities I use multiplied by often overzealous fees quickly adds up to an unaffordable situation. The other reason is, no one wants to pay a fee every year (or whatever the period) if they feel little or nothing of value to them is provided in exchange (in terms of enhancements, updates and fixes).

With the Web and browsers constantly changing, one can make the case for RoboForm being legitimately in the class of software that requires constant R&D. If $20 a year seems a bit steep, Siber Systems has sweetened the pot by making it a per-user license instead of per-machine and throwing in universal sync.

So which license will you choose? Go with Pro and take a chance that you won't have to pay for another major upgrade for several years or jump over to v7 Everywhere?
Dec 7 2010 at 3:50pm Copy Link
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no User Can someone explain why a product that had free UPGRADES, now charges preexisting customers, who should be grandfathered in, this is what other companies do when they change their licence.

I could understand if this change was for new users, but old?. The site clearly said free upgrades as was pointed out by a previous comment.

Before anyone moans about me being cheap, I'd have no problem paying if this was how it was from the get go.

I know this isn't the right place to ask, but support just gave me a non answer reply telling me the price to upgrade, and seeing as staff seem to be reading comments, I thought I'd get a better reply here.
Dec 7 2010 at 6:22pm Copy Link
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Siber Systems RF User+Joe horning: The Google cache link above is from our old site which was before we even released v7 beta late last year/early this year. As you can see our site has come a long way since then and this page is not even accessible within the current navigation on roboform.com (check for yourself).


I apologize if support staff did not give you a non-satisfactory response and understand the concern and frankly when we came out with v6 almost 5 years ago we never envisioned that we'd be changing the license type to offer the option of RoboForm as a service and licensed at the user level, rather than per computer. For what it's worth the upgrade from v5 - v6 was also not free for everyone.
Siber Systems Inc. - Dec 8 2010 at 6:55am Copy Link
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no User Well that google cache page was from nov 2010, and it doesn't matter if it's been years since a new version, when I bought it, it was claimed free upgrades, upgrades dosn't mean minor updates, it means upgrades, aka next major version.

oh, I did get another reply from support after writing again to them, this time telling me upgrades mean minor updates, but as a software company you should know that updates/upgrades have meaning, and using your own definitions is crafty.

But thank you for replying to me.
Dec 8 2010 at 4:47pm Copy Link
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Siber Systems Update: Users who purchased on or after *September 1, 2010* are now eligible for the free upgrade mentioned above.

We have updated our FAQ to reflect the new licensing policy: http://www.roboform.com/s...everywhere

Thanks for bearing with us. Please do not hesitate to contact me directly if you have any other questions.
Siber Systems Inc. - Dec 9 2010 at 8:32am Copy Link
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Joseph Morlan Just to be clear, the policy of lifetime upgrades is no more. Do I have that right?

If I upgrade to version 7.x and buy a license, that license will only be good for the 7.x cycle. After that I will have to buy a new license and so on and so on.

Just making sure I understand, because this is not a deal I'm thrilled with.

And how do I know that the answers I get are the truth. They lied about the free lifetime license, how can I know they won't bait and switch again?
Dec 19 2010 at 9:02am Copy Link
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Nico Westerdale Due to the overwhelming response Siber Systems Inc. has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Dec 19 2010 at 9:02am Copy Link
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Siber Systems Joseph: With 7 Pro you get free updates. With 7 Everywhere you get free upgrades.

Please see here for a comparison between RoboForm 7 Pro and RoboForm 7 Everywhere: http://www.roboform.com/h...comparison
Siber Systems Inc. - Dec 20 2010 at 12:46am Copy Link
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Bob T. Another example of a company turned sour due to a lack of management insight. Does anyone @ Siber posses PR & business / admin skills?

Not honoring their "RoboForm For Life" subscription is nothing more than thievery. Plain and simple!
Dec 21 2010 at 4:48am Copy Link
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cheap user Free upgrades at $19.95 a year?

Hardly worthwhile, unless you are running on 5 computers or USB drives.

SIber should rethink this one.
Dec 25 2010 at 6:50am Copy Link
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Bryan C Does it work with IE 8 64-bit yet?
Dec 25 2010 at 6:55am Copy Link
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Roger Thomasson Please note folks, we don't like litigious threats on Bits ;-)

-r
BitsDuJour Admin - Dec 26 2010 at 2:20pm Copy Link
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T W Heck, when I bought it I went right to the Beta of 7.0 to get what I needed. Now it wont work. I have to pay as much as I paid originally again. No sense upgrading since I can buy a new license for the same price. I am looking at alternatives. This is not the kind of company I want trust my passwords to.
Dec 27 2010 at 6:07pm Copy Link
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Siber Systems T W: As mentioned previously, if you bought recently you should get a free upgrade. Please contact us with your order details.

cheap user: We still have the Pro option licensed per desktop/USB like previously.

Bryan C: Not yet.
Siber Systems Inc. - Dec 28 2010 at 12:28am Copy Link
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Joe Morlan Yes, but the pro option licensed per desktop/USB is not like previously. Previously, you offered a lifetime registration including all upgrades and updates.

That's the option which is no longer available. It's not "like previously." Instead the new desktop/USB license is only good for "updates" but not future "upgrades." So if next month you decide to change the version to the must-have 8.0 now compatible with Firefox 4.0, we will be charged for another license. We have no guarantee how long the current per desktop license license will last.

And we have no reason to believe that you will honor the new license for the current 7.x version sequence because you lied about the former "lifetime" license.
Dec 28 2010 at 4:01pm Copy Link
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Kristen Emery I also purchased a Roboform Pro package a few years ago and I understood it to bea license that gave me access to all future updates and upgrades. I do not have a copy of the licensing agreement from when I purchase, so I cannot go back an review it - but I am extremely disappointed to find out that I now need to buy a new license for version 7.

And I when I upgraded to version 7 - it said nothing about my license no longer being valid for an update/upgrade to 7 - so I assume I was getting my usual update. Then today, all of a sudden, I received a message that I did not have a registered copy (30 days after updating to 7) which really caught me by surprise.

The lack of notice and vagueness on the Roboform website about the update - gives me the feeling that Roboform is trying to pull a fast one and expect users to be fooled. Why not just be honest with existing users that they need to change the user license/agreement in order to keep the company profitable. I would not want to wish them to go out of business - but changing the rules without communicating honestly about the change - leads me to question whether I want to continue being a user. I think there will be more unhappy customers as existing customers update to the new version and learn about this change.

And if I had purchased a license on August 31, 2010 and then had to pay for a new license - hopping mad would barely describe how I would feel.

And Simon - I do not care if the upgrade from version 5 to version 6 was not free - my understanding was that I would not occur any fees for future updates and upgrades at the time that I purchase my license. So, the advertising that motivated me to buy Roboform Pro a few years ago - was misleading or false. I will bet there will be more discourse on the internet about this arbitrary decision by Siber Systems.

Roger - I am puzzled about your comment about litigious threats on Bits - what commen threatening litigation are you referring to?
Jan 2 2011 at 3:06pm Copy Link
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Tax Man For those feeling ripped-off by all of this, you can revert to an earlier version which does not require you to buy a new license.

http://www.roboform.com/s...evversions

Doing so will give you extra time to decide if you want to upgrade. And if you decide not to upgrade, just keep the old version. At least for now, your old license is still good for that.
Jan 3 2011 at 4:29am Copy Link
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Kristen Emery Tax Man,
Thanks for the info, and I have already rolled back to version 6. I keep it around until I am acclimated to LastPass.

It is the way that Roboform went about changing the terms of the license - not the fee for version 7. In my opinion they are trying to pretend that the lifetime license never existed. But, it did and they referenced it recently on 8/3/2010 here:

http://goo.gl/4T2tl

It is just not a good way to do business. Creates mistrust.
Jan 3 2011 at 5:30am Copy Link
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sam patel Robform has cheated its old users.
Jan 9 2011 at 4:43am Copy Link
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Simon peters I feel the same way, RIPPED OFF. I have had RF for years and we, old users, are what made roboform what it is today. To void your promise of free upgrades really stinks. I can understand that you have to charge for new versions,, to NEW CUSTOMERS because they will know that at the beginning. But us old customers were lied to, its that simple. and while we can use the old version, withyout updates Id be afraid to use too much longer, it will become a security hazzard.
Jan 11 2011 at 5:58pm Copy Link
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Stephane M Yes I am really disappointed as well!

And on top of that they removed the auto syncing feature through RoboForm with GoodSync since the version 7.1.3. Now you need to buy a RoboForm Everywhere license to be able to automatically sync your data directly through RoboForm as you used to do with the version 6.

The other way to do it is to have a scheduled or manual task syncing your RoboForm data in GoodSync free edition using your online account that is fortunately still working without an Everywhere license but until when?? And I find this way to keep your data synchronized less convenient.

Again I feel the same way as numerous registered users because I purchased RoboForm 6 because the version 7 was coming out soon and was supposed to be free for registered users without string attached and I was really surprised that it was free only for users having purchased it on Sep 1st, 2010 or after.
Jan 11 2011 at 11:43pm Copy Link
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Ted P Add me to the list of users who feels cheated by the sudden change in policy. I have been a long supporter of shareware products and consider myself one of the many users that kept Siber Systems going by buying their product. I've purchased several licenses over the years and recommended them to many family and friends, all on the understanding that it was a lifetime and free upgrade (major and minor) policy.

They are not the first company to cheat their customers, and if they follow the patterns of many other companies then it won't be long before we see a string of major version releases that offer very little to nothing in an attempt to steal more from us.

When companies get greedy, its time to move on and find someone more deserving of your support.

The upgrade price is almost the cost of a new license. How is saving $10 a reward for being a loyal customer? If you read their pricing, at first glance it seems that if you purchase 2+ licenses you get them for $9.95 each but that's how they get ya. You have to buy the first license at a higher price. I thought that was sneaky for first purchases and since they've applied the same methods to the upgrades it's sneaky for that too.

They're boasting about the new RoboForm Everywhere... BUT the one thing that I am sure most people have concerns about is the fact that all their passwords would stored be online for a skilled hacker to break into. That's one reason why I purchased desktop licenses... to keep my information safe and local.

When I needed to take it with me, I bought a 2go license. The U3 license is useless now under Win 7, but at least it can be used as a USB license if I need it. But Everywhere?! Can it be used without going online?

I am not sure I can trust a company with my passwords (the keys to just about my entire life!), if I can't trust them to honor their policies and promises of free lifetime upgrades.

Re: 5-6 wasn't free? I have been using version 6 for years. Was there ever a version 5? If so, it must have been only available on the Commodore 64.
Feb 15 2011 at 9:40am Copy Link
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Siber Systems Ted P: Thanks for your message. I would love to assist and correct some of misconceptions you have. Kindly note I was unable to locate you based on the name/email your provided, but feel free to contact me directly at s2davis (at) siber dot com.
Siber Systems Inc. - Feb 15 2011 at 9:52am Copy Link
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Raymond Abbott They are offering a
Mar 30 2011 at 5:57am Copy Link
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Raymond Abbott discount on 2nd license for NEW users at $9.95.
They will charge me 50% more to upgrade my 2 desktop versions and 100% more to upgrade my 1 copy of portable edition. They do not even answer my support emails anymore. They are about to come out with a new version of Goodsync and I WANT to know what that is going to cost.
The product works- but they are developing it on the backs of existing customers.
Mar 30 2011 at 6:05am Copy Link
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Siber Systems Raymond: Please note we are answering support requests 24/7. We have have now also responded to your specific request via our support system. Apologies for the inconvenience.
Siber Systems Inc. - Mar 30 2011 at 7:52am Copy Link
0

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Asterisks Password Viewer (PC) Discount
for PC
Asterisks Password Viewer
See through the asterisks!
30
Handy Password (PC) Discount
for PC
Handy Password
Automatic Password Management
50
Recover Passwords (PC) Discount
for PC
Recover Passwords
Recover Passwords from Over 100 Programs
20
Zoho Vault - Password Manager (Mac & PC) Discount
Mac & PC
Zoho Vault - Password Manager
Password Management for Workgroups
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