Virus Scan for System Cleaner

jerzy gruszecki excellent program to optimize your system.

Aug 2 2012 at 3:47am Copy Link

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Catherine McClarey I currently have Advanced System Cleaner from IOBit (might have been a GOTD freebie a few months ago), and it does a good job, but . . . the automated daily "scrubbings" do interfere a bit with whatever else I'm doing. I'm always looking for something which will clear out the junk and the bugs, and make my computer boot up and run faster - and free is a very good price point, indeed!

Aug 2 2012 at 3:59am Copy Link

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steve carson great program have used before for years

Aug 2 2012 at 2:46pm Copy Link

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Catherine McClarey The IOBit product is actually called "Advanced System Care." (Darn working from memory without looking at my own desktop!) :(

Aug 2 2012 at 2:54pm Copy Link

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tran phuong phan mem xuat sac

Aug 2 2012 at 5:56pm Copy Link

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tran phuong excellent program to optimize your system.

Aug 2 2012 at 5:59pm Copy Link

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Andrew Endriu Excellent,great program.

Aug 3 2012 at 3:31am Copy Link

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Alin Lee Good program !

Aug 3 2012 at 7:54am Copy Link

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vitor barreto Great software with many resources.

Aug 3 2012 at 7:54am Copy Link

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nelson martin please send me the licence code for this giveaway.thanks

Aug 4 2012 at 1:03am Copy Link

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Steven Martins Thank you everyone for the comments about System Cleaner.

During the giveaway we will try our best to reply to comments and questions posted here and via our online support page but please keep in mind that, depending on the volume of questions received, there may be some delays on getting back to everyone.

Additionally, we have added a "How would you improve System Cleaner" widget to system cleaner's overview page, http://www.systemcleaner.com (you need to scroll to the mid of the page to see it). We would love to hear you feedback on how to further improve System Cleaner.

Hope you enjoy using System Cleaner!

Pointstone Software, LLC - Aug 4 2012 at 1:49am Copy Link

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ibrahim awad thx

lifetime s/n ?

Aug 4 2012 at 4:21am Copy Link

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Steven Martins @ibrahim awad The serial number will work for all version 6 releases. Any updates we release for this version will be available for anyone getting their serial number through this giveaway.

Pointstone Software, LLC - Aug 4 2012 at 4:20pm Copy Link

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CodeDog Received the license info right away, but can't seem to unlock the program. Tried putting in the correct name and copying/pasting the serial number multiple times, but always get the message:

"Unable to validate License info"

Aug 5 2012 at 12:42am Copy Link

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ibrahim awad thx.

stay with ccleaner or use both

Aug 5 2012 at 1:02am Copy Link

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Steven Martins @CodeDog Please download the latest version, we had an issue with some registration keys and released an update yesterday that fixes this issue.

You can update to the latest version using the Live Update utility which comes with System Cleaner 6 or manually download and install the latest version from:
http://dl1.pointstone.com....a1240.exe

Pointstone Software, LLC - Aug 5 2012 at 1:06am Copy Link

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Steven Martins @ibrahim awad
While I get the appeal of CCleaner for being free (although they are pushing more and more to paid options - just visit the download page for CCleaner on Piriform), you cannot even compare both products since they are on completely different categories. While CCleaner cleans temporary and browser files and comes with a basic registry cleaner, System Cleaner (and other PC Optimization products) include so much more features like Security Optimization, Disk Defragmentation, Registry Defragmentation, Check for Disks Errors, Optimize internet settings, Automatic PC Maintenance as well as an array of handy Utilities.

Pointstone Software, LLC - Aug 5 2012 at 1:14am Copy Link

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Wild Wizard Thank You For Your Gererous Offer ! I Really Appreciate It Very Much !

Have A Great Sunday And Great Week Ahead :-)

Blessings,
~~ Wild Wizard~~

Aug 5 2012 at 2:02am Copy Link

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_*_ Steven Martins, what is the price after two years to keep a license current?
Let's say I purchased the bundle you have for $39.00 of System Cleaner and Total Privacy what would be the future cost?

One other thing, I do not see this offer on your purchase page, but I did on install of the program.

Could you post a direct link to the offer please?

Aug 5 2012 at 3:29am Copy Link

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_*_ One other question. Does this program make a backup of the Registry before deleting any strings from it, and how easy/complete is it to restore if necessary?

Aug 5 2012 at 3:35am Copy Link

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CodeDog @Steven, thanks for the quick reply. I downloaded another copy from your link and installed it, but am still getting the same message. Also tried to go through the checkout process again to get a new key, but it tells me I already have it.

After that I tried using the program's update option, but it says I have the latest.

Did a complete uninstall (using Revo) and reinstall and same thing.

Aug 5 2012 at 4:04am Copy Link

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Phil Tobin Am always wary of cleaners other than CCleaner and jvPowerTools. CCleaner isn't aggressive and jvPowerTools has been around so long, I've had it for over a decade. I wouldn't touch anything from IObit with a barge-pole, but that's just me.

I'm never that comfortable with registry cleaning because what one developer thinks is a valid case for cleaning, another developer doesn't. It's possible that as many computers have been wrecked through cleaning / optimization as by anything else.

That said, I'm taking advantage of today's offer (a) because it intrigues me and (b) because this is no fast-buck developer from China masquerading behind fake US locations and fake offices. Pointstone has provenance, and has earned its good reputation through years of hard work.

I'm really looking forward to trying out System Cleaner, and at least I don't have the nagging anxieties where this developer is concerned that I have with so many, many others in this software sector.

Thanks BDJ and thanks, Pointstone.

Aug 5 2012 at 4:05am Copy Link

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Steven Martins @CodeDog Please contact us via our ticket system (http://www.pointstone.com...rt/ticket/) and provide your email address used when getting this giveaway key so that we can check it out and issue a replacement if needed.

Pointstone Software, LLC - Aug 5 2012 at 4:10am Copy Link

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Steven Martins @M B

1) Pricing to renew your upgrade protection in case you decide to purchase a regular license with 1 year of free upgrades and updates is currently $13.95 to renew for another year.
Also, once licensed the software never expires, even if the upgrade protection expires you can continue using it, only if you wish to continuing receiving updates and upgrades do you need to renew the upgrade protection. This only applies to purchased licenses, this giveaway licenses are only valid for version 6, they do not include free upgrade protection to newer versions.

2) The page with the special offer price is:
http://www.pointstone.com.../purchase/

3) The program makes backups of all changes made to the system. You can restore changes using Rescue Manager, there a button on the top right side of the main interface named "Restore" which allows to restore any changes made (including Registry changes).

Pointstone Software, LLC - Aug 5 2012 at 4:19am Copy Link

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Steven Martins @Phil Tobin

System Cleaner has been around since 1997 (15 years).

System Cleaner 6 was a major rewrite from System Cleaner 5 (it took over a year of full time development), so we are still ironing out some isolated issues (nothing that threatens your system - all changes made by System Cleaner can be easily undone if needed). It does provide a solid base for versions 7 and newer as we already have a planned roadmap to release 2-3 major versions within a year.

Pointstone Software, LLC - Aug 5 2012 at 4:20am Copy Link

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CodeDog Steven, thanks again for the quick reply. Have submitted a ticket.

And thanks for all the info listed above. I've been using these types of utilities since Norton Utilities hit the street in 1982, but had never heard of System Cleaner till now. And I've looked at a lot of utilities over the years. Looking forward to checking it out...

Aug 5 2012 at 4:34am Copy Link

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_*_ Steven Martins, This is from the FAQ area of your site (next to the last FAQ) why I asked about 2 year upgrades not 1 year.

"Upon ordering a Pointstone product, you will be entitled to two years of upgrades and updates. Update Wizard will make sure that you are provided with the latest updates for your Pointstone software.

Please note that once your upgrade and update period expires (after two years), you will need to renew your account to continue receiving updates to your product and to receive technical support."

I am looking for clarity.

Thanks

Aug 5 2012 at 4:43am Copy Link

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Pippa Pearson I have installed the program on Windows 7 32 bit with no problem, however when I click the part to register it keeps taking me to the page to buy the Upgraded version!!! Therefore I have not been able to register this generous giveaway and when I run a scan, it brings up lots of errors then I get a message saying it has encountered an error and it closes down - help?

Aug 5 2012 at 5:04am Copy Link

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Tom Man I think it might be really good program, but in my computer the function "disk errors" (or "fragmented disks") causes crashing the program! I do not know if "access violation" made by antyvirus should be one reason, but the professional program cannot behave like this!
Nevertheless I am going to try this on and see after restart (is it necessary to properly functioning?) and after a few days. I believe people who does the program knows how important to the customer is not to crash - it is the most annoying "bonus" and many people might do not give it the second try.

I think my opinion might be helpful to the producer. Thanks for giving it to us for testing!

Aug 5 2012 at 5:08am Copy Link

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nguyen huu quang key no use!!! no conect internet trial

Aug 5 2012 at 5:08am Copy Link

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Irina Pengelly Where to put registration code? Try to press register but it brings me to the website.

Aug 5 2012 at 5:08am Copy Link

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Ars Longa "Unable to validate license info", no matter version I download. Do I need internet acces for registration? Because if I do, this is the sort of software that I do not like.

Aug 5 2012 at 5:08am Copy Link

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ibrahim awad done.

every thing works fine.

Aug 5 2012 at 5:11am Copy Link

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ibrahim awad press unlock

Aug 5 2012 at 5:12am Copy Link

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Aaron May Not getting the "Registration Code" email !

Aug 5 2012 at 6:35am Copy Link

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David Mc I am getting error: Integrator has stopped working

Aug 5 2012 at 6:53am Copy Link

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Aaron May Got it! All is good now. Thanks

Aug 5 2012 at 6:57am Copy Link

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David Mc Crashes all the time on my Win 7 ultimate 64-bit.
Scans system and after that gives the error: Integrator has stopped working..... and closes the program.

Aug 5 2012 at 6:59am Copy Link

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Charles Mahig I HAVE THE SAME PROBLEM AS DAVID MC , THE INTERAGATOR WOULD NOT LET ME INSTALL UNLESS I WENT TO COMPATIBILITY MODE XP SP2,AND NOW THE INTERAGATOR BOOTS ME OUT ON SCAN DO U HAVE A FIX??

Aug 5 2012 at 7:26am Copy Link

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Aaron May While scanning with "Security Optimizer" only; I also have the notice {Integrator has stopped working}. All other scans seem to work properly.
Win 7 pro x64 ; AMD 8 core , 16 gig ram

Aug 5 2012 at 8:21am Copy Link

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Catherine McClarey I got System Cleaner 6 installed & unlocked OK; however, when I attempt to run Scan & Repair, it crashes during the Fragmented Disk portion (after finding 500+ errors in that portion alone, including several index errors), without completing the scan or repairing anything. After this happened for 2 or 3 Scan & Repair attempts in a row, I enabled all of the Automatic Maintenance tasks, so that at least System Cleaner 6 can work that way; however, I would still like to be able to run Scan & Repair manually. (I've also submitted a tech support ticket on this on the publisher's website.)

Aug 5 2012 at 8:32am Copy Link

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Steven Martins @M B

Indeed you are right, we have missed a few areas on our web site where we still mention our previous upgrade policy. We have changed this with the release of System Cleaner 6 but I would like to extend this offer to anyone who wishes to purchase the full version, just contact us and mention this giveaway and we'll extend your updates and upgrades protection to 2 years from the date of purchase.

Pointstone Software, LLC - Aug 5 2012 at 8:39am Copy Link

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Steven Martins @Pippa Pearson

Please contact us directly to verify your serial number. We are aware of a small percentage of users getting issues when running Integrator and we will be issuing an update shortly. Our developers will begin working on it first thing tomorrow so we expect to release a new version in 2-3 days.

Pointstone Software, LLC - Aug 5 2012 at 8:41am Copy Link

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Richard Foster Registration went fine but I use a 3G Modem on a cellular network for Internet access and only connect when necessary because of
high data costs. If I am not connected and I start System Cleaner it shows a 14 day trial message. If I connect to the net and start System Cleaner again it shows as registered to me. So it seems that in order to use this software you have to be on line. Was this the intention or is the a Registration bug?

Aug 5 2012 at 8:43am Copy Link

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Tammy Hanse I keep getting the Integrator stopped working message so I haven't been able to do a complete scan or use this product. I thought that was suppose to have been a fix in this version.

Aug 5 2012 at 8:43am Copy Link

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Pippa Pearson Yes, that is exactly what it was doing to my Win 7 32 bit :( and I couldn't enter the registration number - have uninstalled. Very disappointed as I thought it looked like a fantastic progtram.

Aug 5 2012 at 8:43am Copy Link

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Bare Prat Like other people - above - the program terminates. "Integrator has stopped working"
Tried it on 2 pcs and the same has happend several times
Bare P

Aug 5 2012 at 8:46am Copy Link

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Steven Martins @Tom Man, @David Mc, @Charles Mahig, @Tammy Hanse

We are aware of a small percentage of users getting issues when running Integrator and we will be issuing an update shortly. Our developers will begin working on it first thing tomorrow so we expect to release a new version in 2-3 days.

Pointstone Software, LLC - Aug 5 2012 at 8:46am Copy Link

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Steven Martins @Ngguyen HUU quang, @Richard Foster

You only need to be online when activating the software (entering your name and registration key and press OK), after that there's no need to be online to use System Cleaner.

Pointstone Software, LLC - Aug 5 2012 at 8:48am Copy Link

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Steven Martins @Bare Prat

We are aware of a small percentage of users getting issues when running Integrator and we will be issuing an update shortly. Our developers will begin working on it first thing tomorrow so we expect to release a new version in 2-3 days. Please contact us directly and we'll notify you once we release an updated version.

We're now over 900 activations and I would like to thank everyone who installed the software and sent suggestions and recommendations. Also, please understand that because it's Sunday we're unable to provide a faster turnaround when replying, we're doing our best to get back to everyone who contacted us.

Pointstone Software, LLC - Aug 5 2012 at 8:49am Copy Link

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Lang510 Whenever I select all options to scan, the program consistently crashes at the chk dsk (2 of 3).

I submitted a ticket a couple of days ago when I download the trial but I haven't gotten any response yet.

Aug 5 2012 at 8:49am Copy Link

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Ralph Bressler My suggestion and recommendation would be to make the program work correctly. It crashes in the disk defrag section on one of my external USB drives. It gets to a particular file and then just sits there. I can't use the program if it won't complete the scan.

Aug 5 2012 at 8:51am Copy Link

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Steven Martins @Lang510 We're aware of that issue on a small percentage of PC configurations and we will be working on it first thing tomorrow. We'll be releasing an updated version 6 once we get the problem identified and fixed. Anyone who is having any problem with System Cleaner 6, please contact us directly with as much information as possible so that we can quickly find and fix the problem you report. Free updates will be provided to everyone.

Pointstone Software, LLC - Aug 5 2012 at 8:54am Copy Link

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Steven Martins @Ralph Bressler The Disk Defrag issue wasn't yet reported by anyone. Please contact us directly (http://www.pointstone.com...rt/ticket/) with as much information as possible so that we can try to find the issue you are having.

Pointstone Software, LLC - Aug 5 2012 at 8:56am Copy Link

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Steven Martins It seems some users are having difficulties finding the place where to enter the registration key.

To register System Cleaner after having installed it please run System Cleaner, click Help (near on the top right corner) and select "Unlock System Cleaner". Enter your name and registration key and press OK.

Pointstone Software, LLC - Aug 5 2012 at 9:22am Copy Link

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George Avery I just installed System Cleaner and the first thing I saw was that there are "630 issues" on my computer and the last scan was "never". No scan has taken place so where does the information about issues on my system come from?

Aug 5 2012 at 9:45am Copy Link

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Little Bear Your program is a wonderful idea, however after the check disk module completes, the program froze for about two minutes and then quit itself without an error message or anything.

Aug 5 2012 at 9:52am Copy Link

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Steven Martins @George Avery

If you close System Cleaner and open it back again, do you still see the "630 issues" found message?

Pointstone Software, LLC - Aug 5 2012 at 9:53am Copy Link

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Steven Martins @Little Bear We're aware of that issue on a small percentage of PC configurations and we will be working on it first thing tomorrow. We'll be releasing an updated version once we get the problem identified and fixed.

Pointstone Software, LLC - Aug 5 2012 at 9:54am Copy Link

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Little Bear Is there anything I can do to help you in assisting the fix the bug such as sending in my computers configuration to support and referencing this site?

Aug 5 2012 at 9:55am Copy Link

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Steven Martins @Little Bear Thanks for the offer to help finding the issue. Please submit a ticket via our support page (http://www.pointstone.com/support/ticket) with your computer configuration (Operating System, language and anything else you may think is important). You don't need to go in to much detail right now, if we need any more information we'll reply back to you. Thanks again!

Pointstone Software, LLC - Aug 5 2012 at 10:19am Copy Link

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Joe M Released before it time.

I was reluctant to try this program because of the negative reviews here on Bits. Since it was free today I thought I had nothing to lose.
I downloaded and installed the program. It crashed the first time, so I entered the serial number and tried again. I tried running the program again and it still crashed. I keep getting the message "Integrator has stopped working" .
Maybe Bits should pull this program until an updated version to fix the problem as Steven Martins mentioned earlier.

I have already use Revo Uninstaller Pro to remove this broken program from my computer.

Aug 5 2012 at 10:24am Copy Link

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Steven Martins @Joe McCormick

System Cleaner 6 was released in March this year and we have thousands of registered users using it daily without problems. Unfortunately it seems that only the small percentage of users with problems are posting here. But rest assured that it's our top priority to fix this issue and provide everyone with an updated version.

Some users have reported that disabling the "Security Optimizer" and "Disk Errors" categories prevents the issue from appearing so for those who are having this issue..

Also, in addition to the integrated scan and repair feature that some users are having issues with, we have over 20 utilities available on the "Utilities" tab which can be used to analyze and optimize your PC.

Pointstone Software, LLC - Aug 5 2012 at 10:39am Copy Link

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h f Crash!

Integrator not working Win 7 32bit

Aug 5 2012 at 10:51am Copy Link

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J Martin Downloaded the program, installed just fine, received registration code, but no where to be found is the correct registration procedure to avoid getting the "buy now" button. Where is free version registration page?

Aug 5 2012 at 10:51am Copy Link

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Sunny Odette How to Register (Unlock)

1. Download and Install the program
2. Run the Program
3. Look for "Help" in the upper right corner, choose it
4. Look for "Unlock System Cleaner" in the list, choose it
5. Enter your Registration Details from your Registration email.

Aug 5 2012 at 10:51am Copy Link

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H?u Qu?ng software not working which serial when nocenect internet (offilene)!!!!...disappoint!!

Aug 5 2012 at 10:52am Copy Link

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Joe M I thought I would try this program on my laptop that is running a 32 bit version of Windows 7 instead of the 64 bit version that is on my desktop. Well i got the same result. It still crashed. I got the message "Integrator has stopped working" . I noticed on both computers that after scanning the systems, that when the popup message "Integrator has stopped working", that the System Cleaner window said " ATTENTION - xx junk files found.

Aug 5 2012 at 10:54am Copy Link

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Ivan Ivanov How to translate the program on Russian?

Aug 5 2012 at 10:54am Copy Link

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Fi sh Consistently crashes and exits during Fragmented Disk scan stage. Also deletes registration information and reverts to evaluation version after program restart.

Aug 5 2012 at 10:56am Copy Link

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Steven Martins Thanks Sunny for helping out with that question.

@quang axioo The license keys issued require online activation, as indicated on the policy "Online license activation is required".

Pointstone Software, LLC - Aug 5 2012 at 11:00am Copy Link

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spiderman 22 show error: Integrator has stopped working

Aug 5 2012 at 11:01am Copy Link

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Steven Martins @Ivan Ivanov Please contact us directly, we'll provide you with information on how to translate the program to Russian.

Pointstone Software, LLC - Aug 5 2012 at 11:01am Copy Link

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George Avery Re - "If you close System Cleaner and open it back again, do you still see the "630 issues" found message?"

Yes I do. It's registered and I've closed and then re-run it. No scan done but I'm still told that I have 630 issues?

Aug 5 2012 at 11:01am Copy Link

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Lisa Griffiths I did not see it listed any where, but does your software have the following capability:

PROGRAM DEACTIVATOR.

Reduces the impact of installed programs to a minimum. Programs get active only if the user really requires them and automatically turns off selected programs when you don't need them

This has to do with programs running in the background. I am looking at info from another tune-up utility and I find this intriguing and something that could be quite beneficial.

oops, actually it has to do with services running in the background that aren't needed until you actually use the program.

Aug 5 2012 at 11:13am Copy Link

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Steven Martins @Lisa Griffiths

Thank you for your feedback. System Cleaner 6 does not currently have a "program deactivator" feature, but we will research it and add such feature in the future.

Pointstone Software, LLC - Aug 5 2012 at 11:27am Copy Link

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CodeDog Just wanted to note that Steven was very responsive about taking care of my registration issue, and I'm sure he's having a busy day.

I also don't seem to be having the problems noted in many of the comments here. The program is working quite well after an initial run-through of most of the utilities. And though it's missing one small feature I'd like to see, I have to say it's a pretty complete tool set for system maintenance. It also has a great interface for all utilities that I find very user friendly.

Thanks, Steven (and BDJ) for the chance to check it out...

Aug 5 2012 at 11:30am Copy Link

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Kevin Snyder Integrator crashes after every scan that includes Security Optimizer. Even with today's update (6.61c). It dies sometime after the Fragmented Disk check.

FWIW, I run Microsoft Security Essentials and Malwarebytes Anti-Malware in the background.

Running Win7-64 Home Premium

Aug 5 2012 at 11:32am Copy Link

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Kevin Snyder Just realized the repeated crashes put me back into TRIAL mode. Tried to unlock using my original registration info and I get "Unable to verify license info.

Guess I'll try re-registering. Not ideal.

Aug 5 2012 at 12:27pm Copy Link

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Steven Martins @Kevin Snyder Please contact us with the email used to get the registration key here on Bits Du Jour and I'll check it out. If needed I'll issue you another key.

Pointstone Software, LLC - Aug 5 2012 at 12:34pm Copy Link

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Grandong Mulez @Steve Martin
You said that we only need to be online when activating the software (entering our name and registration key and press OK), after that there's no need to be online to use System Cleaner.

The problem is, System Cleaner always revert back into TRIAL whenever I run it w/o internet connection.
Of course it's become licensed again if I go online first before run it.
Try to install it on 2 PC (WinXP & Vista), same result.

This is really not good idea...

Aug 5 2012 at 12:45pm Copy Link

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Steven Martins @Grand Mul Please run Live Update to upgrade to the latest version, we have fixed this issue so that you no longer need to be connected after registering the software. After updating to the latest version, you'll have to let it connect to the internet one last time.

Pointstone Software, LLC - Aug 5 2012 at 12:53pm Copy Link

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Roger Thomasson Hey folks, just want to pause quickly to thank Steven for being so incredibly responsive today!

BitsDuJour Admin - Aug 5 2012 at 1:04pm Copy Link

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GAN esh wht the....... the serial key doesn't work

Aug 5 2012 at 1:15pm Copy Link

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Ralph Bressler After registering and then updating I am back to the trail mode. If left alone for a while the program terminates on its own with no message. Other times it hangs on the disk defreg. This program is not worth the bother! I am uninstalling it!

Aug 5 2012 at 1:24pm Copy Link

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Denis Jorgensen When I tried to put in the registration key it says "Unable to validate license info"...any ideas?

I have completed the update.

Aug 5 2012 at 1:41pm Copy Link

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Kevin Snyder I think I'm going to bail out... I uninstalled with Revo, rebooted, and reinstalled. It accepted my original license. Good! Then I checked for updates and installed 6.61d (6.6.1.152). The app shows registered but when I try to do a registry "repair" under Tools/Registry Maintenance/Repair... it tells me that feature is available when registered.. If I click "I already have a license code" it won't accept my registration. When I go back to the main app page it shows I'm registered. Interestingly I can run registry repair from "Scan and Repair" but not from "Tools". Also the "padlock" icon that appears in trial mode is nowhere on my Tools page, yet many of the features are inaccessible.

Looked like a useful assembly of utilities, but I've spent far more time trying to make it work than I can afford. For a program that has been around since 1997, this is unexpected complexity.

Aug 5 2012 at 1:42pm Copy Link

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George Avery A version upgrade on a Sunday??

The 630 system issues have now disappeared but something called "Active Boost" and "Pointstone Boot Defrag" have installed themselves on my system without any input from me.

I'm back to a trial version. I too am hitting the uninstall button.

Aug 5 2012 at 1:49pm Copy Link

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Tom Krawiec Same problem here. It was working fine, then an update came through...lost activation. After trying to re-activate getting the error "Unable to valid license info" Removed and re-installed, rebooted PC, still same issue. Any ideas?

Aug 5 2012 at 1:52pm Copy Link

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Fi sh Funny...

I'm running version 6.1.1.150 (04.08.2012). When I restart program or check for updates, it detects available version 6.1.1.152 (05.08.2012) and prompts me to download and install this. Yet, having Update Wizard/LiveUpdate allowed unrestricted Internet access -- and even if I fully disable my firewall (which I know is not good) -- the expected update still remains "blocked".

Restarting the program reverts it to "evaluation", and I'd be lucky if I get to activate it again following 10-20 attempts. In the 2 occasions I've seen this succeed, the main interface says it's licensed in my name, yet the GUI status bar states to the effect that there's 14 days left of the trial period.

While in such "trial" (yes, again) mode, I can't clean any of the checked items -- not until System Cleaner gets activated with the key I have (starting the circle all over again) or I buy a license.

After well over a year of heavy usage, I just realized that my desktop (Windows 7 x64 Pro, AMD Phenom II x6 Thuban, 6GB RAM) is probably one of a small percentage of PC configurations that can have a problem with any software installation and registration whatsoever. I only found this out today!

By the way, need I ask for version 6.1.1.152's offline installer download link?

Thanks much.

Aug 5 2012 at 2:09pm Copy Link

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Matt Hi Steven,

Thank you for letting us test your software.

Here are my test results:

PC 1: Windows 7 (64-bit): Integrator has stopped working
PC 2: Windows Vista (32-bit): Integrator has stopped working
PC 3: Windows Vista (32-bit): Integrator has stopped working

You said "a small percentage of users getting issues when running Integrator"... I'm at 3 for 3 (100%) here.

I'm surprised by several things:

- System Cleaner window doesn't 'maximize'. Scrolling through the results is very tedious.

- System Cleaner 6 released on March 14, 2012 and it is already at version 6.6xx.

- System Integrator (the opening interface) doesn’t work even at version 6.6xx. That should have been fixed before the initial release.

- "...we already have a planned roadmap to release 2-3 major versions within a year." It seems like version 6 is an unfinished product and your already planning on versions 7, 8 and 9 within a year.

- The several bugs I've come across in the short time I've tested it.

Steven, I do realize that you are offering System Cleaner for free, but I can't help thinking that we all here at BDJ are just your 'beta' testers.

Thank you.

Aug 5 2012 at 2:12pm Copy Link

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Lang510 I updated and now my license is not valid.

Aug 5 2012 at 2:56pm Copy Link

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Lang510 I updated and now my license is not valid. In addition, when I rebooted, it took me 5 times before I could get back into windows 7.

Aug 5 2012 at 2:58pm Copy Link

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Rocky Grim I downloaded the latest version from the website and entered the activation key. The product said it registered. I restarted to find that I have 14 day trail left. What do I need to do?

Aug 5 2012 at 3:07pm Copy Link

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John Warren As I'm posting this "The Clock" shows I have 8 hours and 10 minutes left on deal. I have experienced the registration problems encountered above and have uninstalled the prom using Revo. I'm reluctant to spend any more time "experimenting" unless I can be given a cast iron, bullet proof solution solution. Where do I go from here?

Aug 5 2012 at 3:54pm Copy Link

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Jason Summers Total waste of time. Downloaded trial installed and attempted to register with reg key, fail. Uninstalled went to System Cleaner 6 download and installed again, fail. Downloaded another reg key via BitsDuJour using my gmail account and received another reg key, fail. Uninstalled System Cleaner 6 deleted emails with reg keys. The error code I continued to get was "Unable to validate License info", If you get this pack it in because there is only aggravation in your future.

Aug 5 2012 at 5:45pm Copy Link

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CodeDog When I got that message I submitted a trouble ticket, and they resolved the issue for me in a very short time.

I also have to believe that the problems listed above are happening on a limited number of systems, or there would be a lot more people here complaining. IMHO

I'm running Win 7 32bit, with ESET security. Program installed on two machines. I've done automatic updates from the Help menu on both systems and they're still registered.

All the program modules I've tried (most of them) have worked fine.

It would seem that the problems must be related to individual system configurations. Not that that's not a problem that needs to be addressed, but generally what you see with something like this is that comments are most often from the people having problems, whereas the people who don't have any problems rarely leave a comment, so we don't know how many people are happy with it.

I'd have to think there would be hundreds - if not thousands - of people taking advantage of this free offer today. Surely if they were all having problems at least a good percentage would be posting here.

Hopefully Pointstone will figure out what's causing the problems in these instances and come up with a solution, but again, works fine for me...

Aug 5 2012 at 6:14pm Copy Link

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ddalian Steven,
I am having the same issue as @Lang510 and @George Avery. I also get an access violation and it says I am out of memory and need to shut down other windows even though none are open. When the access violation dialog box opens it continues to open more copies of the box until the lower half of the screen is filled, then the program shuts down and all the boxes close. I have tried to run the program several times and each time I get a different count on the number of issues I have with each area. The first attempt said I had 1654 problems with the registry, the 2nd said 87 and the last was 1326. It never got past the 2nd step in the in the CHKDSK index operation. There was also an update that removed the key and reverted the software to the trial version.

Aug 5 2012 at 7:10pm Copy Link

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Richard User Having problems similar to above:
Installed and registered ... code accepted.
Fixed multiple errors ...
Applied update ...
Now after scan when I choose fix problems it opens IE and prompts me to pay.
If I re-enter registration info again it says not valid.

Aug 5 2012 at 7:34pm Copy Link

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H?u Qu?ng i active online software show.!!!
"Unable to validate license info"
active code bits dujour.com sent to my mail..!!

Aug 5 2012 at 7:37pm Copy Link

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Vincent Marty it crashed before finishing scan saying "ATTENTION - xx junk files found." ..what that means?

Aug 5 2012 at 7:48pm Copy Link

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Jason Howard Please - remove the restriction on resizing the main window size.

I have a 3840 x 1080 desktop - I've no idea why the developers feel the need to penalise all users as if they were working inside an 800 x 600 desktop (especially when the typical output won't even fit inside that sized window - requiring column resizing and scrolling up and down, left and right).

Sure use the small window as a starting default - but allow the user to enlarge the window if desired, and then remember those settings (and column widths) for future sessions.

If there is no reason why it would be impossible to enlarge a window and make the interface more usable - don't enforce such arbitrary restrictions on your users. It is just poor design (and lazy coding).

Aug 5 2012 at 7:50pm Copy Link

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JWS Dear Mr. Martins:

Thank you for your offer to ''extend your updates and upgrades protection to 2 years from the date of purchase''. Please do so for me.

Best regards,

Jeff

Re: ''Steven Martins @M B Indeed you are right, we have missed a few areas on our web site where we still mention our previous upgrade policy. We have changed this with the release of System Cleaner 6 but I would like to extend this offer to anyone who wishes to purchase the full version, just contact us and mention this giveaway and we'll extend your updates and upgrades protection to 2 years from the date of purchase.
Pointstone Software, LLC Vendor - 11 hours ago''

Aug 5 2012 at 8:29pm Copy Link

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Stefanus Vini not a half bad :)
but I usually crashed when using this software
please fix it

Aug 5 2012 at 8:52pm Copy Link

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Karoly Kovacs I have Version 6.6.1.150.
Upgrading to newest Version (6.6.1.152) fails.
:(((

Aug 5 2012 at 9:39pm Copy Link

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Des James Similar problems to most others make this download a waste of time.
As there has been such a total mess up I certainly won't be trying any of this companies products again.
ccleaner has never let me down and I'll stick with it.It's no good having all this extra stuff if you cannot register,and therefore,run the programme!

Aug 5 2012 at 9:39pm Copy Link

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Steven Martins I would like to apologize everyone who had an the registration issue after updating to version 6.61c. We have just released an update that fixes this issue, please update using LiveUpdate or download the latest version directly from our web site.

Pointstone Software, LLC - Aug 5 2012 at 11:29pm Copy Link

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Steven Martins @GAN esh, @Ralph Bressler, @Denis Jorgensen, @Kevin Snyder, @Tom Krawiec, @Fi sh, @Lang510, @Rocky Grim, @John Warren, @Jason Summers, @Duane Dalian, @Richard Hillier, @Vince M, @Des James

We apologize for the registration issue you experienced when updating yesterday. We have just released an update that fixes this issue, please update using LiveUpdate or download the latest version directly from our web site.

Pointstone Software, LLC - Aug 5 2012 at 11:33pm Copy Link

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Steven Martins @JWS The 2 years of updates and upgrades is only valid for purchased license keys, it does not apply to these giveaway keys, as I explained on a previous reply to another user.

Pointstone Software, LLC - Aug 5 2012 at 11:37pm Copy Link

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Steven Martins @quang axioo Please update to the latest version. You only need to be online once again to re-activate the software, and after that you can be offline when using the program.

Pointstone Software, LLC - Aug 5 2012 at 11:39pm Copy Link

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Steven Martins @Jason Howard

Thank you for the suggestion, we have added it to our to-do list and will implement it on a future version.

Pointstone Software, LLC - Aug 5 2012 at 11:41pm Copy Link

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Steven Martins I would like to once again thank everyone for their feedback. We are replying back to all the tickets submitted yesterday and we'll release new updates shortly to further improve System Cleaner based on your comments and ideas.

Pointstone Software, LLC - Aug 5 2012 at 11:50pm Copy Link

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Fi sh Thanks, Steven.

The 6.6.1.153 update has solved the registration issue.

Security Optimizer and Disk Errors sections are disabled in this build, which seems to have prevented the program from crashing. I wonder how those functions work.

I'll wait to see if more relevant changes still get implemented on the "special", non-retail edition hereby given away.

Aug 6 2012 at 4:33am Copy Link

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Fi sh By the way, I've been curious since yesterday: is Integrator.exe in System Cleaner in any way akin to Integrator.exe in Glary Utilities?

Aug 6 2012 at 11:14am Copy Link

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Karoly Kovacs Hi Steven,

Thanks, it works again with the Version 6.6.1.153.

Karoly

Aug 6 2012 at 11:14am Copy Link

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Wendi Holman @ Steven Martins,

after reading the initial comments, i waited to see if it would be sorted out, but as it was a weekend, and it's only now been sorted,
would you consider a re-run in ,say ,a week or two ?. would download a proper release if it comes up again. ta

Aug 6 2012 at 11:15am Copy Link

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Kevin Snyder @Fi sh... the "update fix" which has now crippled features is still incomplete. If I open the app on Scan & Repair and select all options the app still crashes. I have to de-select both Security Optimizer and Fragmented Disks to run without crashing.

FWIW I can run Disk Errors on the Utilities tab, so you might try that. Under Utilities, you can also see what Security Optimizer checks, but unfortunately this "free" version is incapable of running that option.

@Devs... there are 2 typos in the Repair Wizard listing under Display Issues. Also some topics in Repair Wizard end with a period ".", but most don't.

Under Utilities I checked the Defrag option Do not show SSDs. It has no effect. Closed and reopened app, and it scanned my SSD and recommended that 2 of its partitions be defragged. What's with that.

It's unusual for a version 6 app to perform like a beta. But that's what we have. You fixed the registration (I think) but now that I'm just starting to use the app it seems as many functions still need much work. This is an ambitious app. If it worked I'd drop IObit's and Glary's utilities. Can't wait for version 7.

Aug 6 2012 at 11:18am Copy Link

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Steven Martins @Fi sh

The version that was given away yesterday *is* the "retail" version that is sold on our web site. There are no differences whatsoever. You can download from there and use your giveaway serial number.

Integrator.exe is just the name of the main System Cleaner executable (the one that opens when you click the System Cleaner shortcut). It has no connection to Glary Utilities other than the same executable name.

Pointstone Software, LLC - Aug 6 2012 at 11:53am Copy Link

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Phil Tobin Just my two cents' worth: I agree with Wendi Holman (thanks, Wendi!) Despite every good intention, yesterday's offer does seem to have been affected by gremlins. I'm now in the position of having downloaded the first version offered, then the second version offered -- yet now I see that there's yet another, albeit that this latest version is, unfortunately, a kind of crippleware which surely was never the developer's original intention s.

I have the license code but I'm *not *going to install and activate (or rather, not going to undertake yet *another* download for the same software -- which this time, doesn't even have the features that were promised originally.)

No-one's blaming the developer, and definitely not BDJ. Glitches happen. But seriously: this was not exactly a classic one-day promotion, and the mean-minded might say it has done more harm than good to the reputation of a long established developer in whom, by virtue of the very nature of this software, there needs to repose maximum confidence and trust..

So-ooo. . . could not a re-run be arranged in a few weeks from now? Meantime, I'll soldier on with the equally long-established and dependable jvPowerTools from Macecraft.

Aug 6 2012 at 11:54am Copy Link

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Steven Martins @wendi holman

All users who took advantage of the giveaway ran yesterday will receive free updates for the life of System Cleaner version 6.

We believe we found and fixed the Security Optimizer issue but the disk errors issue is turning to be much more difficult to debug. We've ran a number of tests on all our test machines and have been unable to reproduce it. We have contacted the users who had this issue to see if they can provide more details about their machine configuration.

I'll keep everyone updated once we release a fix by posting a message here and replying individually to those who contacted us directly.

Pointstone Software, LLC - Aug 6 2012 at 11:57am Copy Link

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Phil Tobin My post crossed with Steven's, nobody's fault: an accident of timing. If as Steven says, it's now the case that the third version for download addresses all the hiccoughs inherent in the two earlier versions, and delivers all the features as prospecrtive users understand them to be, then no, there's no need for a re-run.

Guess I'll just have to mosey over to the developer's website and get version number 3 then.

Aug 6 2012 at 12:03pm Copy Link

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CodeDog Thanks for the positive attitude on this, Steven. As has been mentioned, things happen, but it's nice to see the immediate effort going into resolving the issues. Doesn't happen often these days, unfortunately...

Aug 6 2012 at 12:07pm Copy Link

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Matt Steven, you said "free updates for the life of System Cleaner version 6".

What might the 'lifespan' of version 6 be? Maybe a couple of months? I'm just wondering if re-installing version 6 is even worth it, considering you said earlier that you plan on releasing versions 7, 8 and 9 within a year.

I'm also wondering how trustworthy version 6 will be with registry cleaning and other tasks when there is already so many superficial problems being discovered. Thanks.

Aug 6 2012 at 12:42pm Copy Link

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andi syafruddin nice program

Aug 7 2012 at 12:09am Copy Link

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Hong Hai Pham excellent program to optimize your system.

Aug 7 2012 at 3:15am Copy Link

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Catherine McClarey My copy is now updated to the latest version. I wouldn't mind the Automatic Maintenance so much if it were just doing all the daily stuff once per day; however, it seems to be automatically running scans multiple times per day (not finding any problems, not fixing any problems, not failing to fix any problems - all of which are different results from what I get when I run a scan manually). It's getting rather annoying!

Aug 7 2012 at 7:59am Copy Link

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BAW30s I'm running XP service pack 3, and experienced the registration issue, which was solved by the update, and the access violation and program crashing problems, which were not. Every scan ends before completing with the "ATTENTION - xx junk files found" message flashing up in red. I have been using TuneUp for many years, but System Cleaner does have one or two special features, such as the Boot-time Defrag. I wouldn't dare try it, though, while the rest of the program is so unstable!

Aug 8 2012 at 1:36am Copy Link

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Matt Hi Steven,

Have you found a fix for the 'Integrator' problem yet? I wouldn't want to install and register until you get the main part of your software working.

Aug 8 2012 at 5:04am Copy Link

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Tammy Hanse I just installed the update, started a scan and it crashed with the Integrator has stopped working message again. Windows Vista. This looked like it would have been a really nice program too.

Aug 8 2012 at 8:55am Copy Link

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Steven Martins @J. Bell

System Cleaner 6 will receive a few more updates during this month. We plan on releasing version 7 on September. Version 7 is build around the current version 6 with a few more features and improvements.

I'm also wondering how trustworthy version 6 will be with
registry cleaning and other tasks when there is already
so many superficial problems being discovered.

These problems are exactly that, superficial. I'll explain in more detail tomorrow why they happened but suffice to say, they have nothing to do with the scan engine of System Cleaner, only with the display of issues found.

Pointstone Software, LLC - Aug 8 2012 at 9:22am Copy Link

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Steven Martins @Catherine McClarey

You can change the Automatic Maintenance interval for each of the scan categories. You can also click the "Show Settings" link on the "Automatic Maintenance" tab and check the "Run automatic maintenance only when the system is idle" to prevent tasks from running when you are using your computer.

Pointstone Software, LLC - Aug 8 2012 at 9:25am Copy Link

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Steven Martins @J. Bell @Tammy Hanse

The problem has been fixed already, we are just waiting for some more feedback before we release the new version. It will most likely be posted tomorrow along with some more improvements that we had already scheduled to release.

Pointstone Software, LLC - Aug 8 2012 at 9:27am Copy Link

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Matt Hi Steven. Thank you for your helpful replies and for the future updates!

Aug 8 2012 at 10:06am Copy Link

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Catherine McClarey Steven, thanks for addressing my concerns! I thought I had the Automatic Maintenance intervals set at the defaults (noon local time daily for most things, weekly for the rest); however, System Care has been doing things on its own at other times as well. These automatic scans usually show 0 issues found/0 issues removed/0 issues failed to be removed as well - which may indicate that the problematic Security Optimizer and Disk Errors sections are still enabled for automatic scans, even after updating to 6.6.1.153.

I do like the idea of "run automatic maintenance only when computer is idle," though - it's very annoying when other utility programs interrupt other programs I'm using.

Aug 8 2012 at 10:24am Copy Link

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Steven Martins I would like to thank all the users who contacted us and provided valuable feedback about System Cleaner.

To those who reported issues while scanning for PC problems, I would like to offer an explanation on why did this happen (the issue has now been fixed and a new version made available).

A few days before this giveaway we implemented a new problems found display window which showed more accurate details to the user about the problems found on your PC.
Unfortunately, because of a limitation of Windows itself, users who had a lot of PC problems (over 4000), would get a error message when finishing scanning for problems.

Please rest assured that this issue was restricted only to the results window that displayed problems found, there were no issues with the scan engine that finds problems on your PC.

You can update to the latest version either by using the update wizard from within the program or by downloading and installing from our web site at http://www.pointstone.com...r/download (no need to uninstall, just install it over the existing version).

Pointstone Software, LLC - Aug 9 2012 at 9:43am Copy Link

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Matt Hi Steven. Thank you for the latest update. The Integrator no longer fails on me, but I'm unable to 'Unlock' System Cleaner. Along with entering the Registration Key, I've tried entering my name, my email address, and both my name and email address. No matter what I try, I still get:

"Unable to validate license info..."

Aug 9 2012 at 7:02pm Copy Link

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Steven Martins @J. Bell

Please contact us directly with the email you used on Bits Du Jour to get your license key and we'll take care of your registration issue.

Pointstone Software, LLC - Aug 9 2012 at 11:45pm Copy Link

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Matt Thank you Steven. I've contacted Tech Support.

Aug 10 2012 at 3:32am Copy Link

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David Mc Integrator issue is fixed, but could you please someone explain me how come that program still finds 120 registry errors right after few seconds it fixes same number of registry errors. I have scanned my system about 10 times and this program still finds and "fixes" same number of errors every time.

Aug 10 2012 at 8:59pm Copy Link

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Joe M David Mc. Very good question. I saw the same thing with Glary Utilities. It would supposedly clean the registry and the you could run the program the next and find the same registry errors.

Aug 10 2012 at 9:24pm Copy Link

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Matt Hi Steven. Thank you for the new registration. I'm having the same problem as David Mc. System Cleaner finds 80-90 registry errors, fixes them, and then seconds later finds the same 80-90 errors. This happens no matter how many times you run the registry cleaner.

Aug 11 2012 at 8:34am Copy Link

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Steven Martins @David Mc, @J. Bell

I'm contacting you guys directly to see if you can help out figuring out why some of the registry errors are not all removed and show up again when doing a new scan.

Pointstone Software, LLC - Aug 13 2012 at 10:51am Copy Link

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David Mc it's very interesting that first time program found about 700 errors - fixed them all; seconds later it found 107 errors - fixed them all, and after that, program finds (and fixes) exactly 107 errors over and over... Looks like program can not constantly keep computer error free.

Aug 13 2012 at 11:49am Copy Link

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David Mc When I scan with TuneUp Utilities 2012 it really and finally cleans errors.

Aug 13 2012 at 11:52am Copy Link

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Steven Martins @David Mc

I've sent you an email yesterday, did you received it? We would really appreciate some more information about the 107 registry errors, specifically the category(ies) name(s) so that we can further investigate this issue.

Thank you for your time and patience.

Pointstone Software, LLC - Aug 13 2012 at 11:42pm Copy Link

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David Mc Is it possible to maximize the window? I would take a snapshot of registry names and path. Otherwise i have no idea how to send it to you.

Aug 14 2012 at 8:29pm Copy Link

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Renaud Duval Really this software is useless. Make this experiment yourself: try the "scan" at the software start, then repair as suggested. then try again; you will see that many errors remain, despite the info from System Cleaner that the errors have been suppressed.

ccleaner does the job much better and you really see the difference and it is free.

I would have loved to see system cleaner works. it has a nice design etc. but I don't trust the software any longer. I did not get any concrete answer when I informed the staff about that. They just told me they are trying to improve the software. But a software that tells you it has cleaned your registry and when you try to clean again the errors are still there, it is just a lie.

I have bought many great softwares from bitsdujour. This one is not.

Oct 4 2012 at 2:54am Copy Link

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Steven Martins Renaud apologies for the late reply, only noticed your message just now.

Are you sure you are using the latest version of System Cleaner? I've just did a Scan & Repair with the latest version 6.72, and all issues found were fixed.

Occasionally there may be some issues that are not fixed, because files and registry entries may be in use by Windows at the time of the scan. This is perfectly normal.

Pointstone Software, LLC - Oct 14 2012 at 11:56am Copy Link

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