In business, time is money, and the more time that is lost trying to understand a remote client's hardware or software issue, the more frustrating it becomes for everyone involved. It's never the customer's fault -- they're just doing their best to communicate what they're seeing to you, the expert. But without the benefit of standing over their shoulder, you're stuck with an abundance of trial, error, and pure guesswork.

Techinline Remote Desktop enables you to see exactly what your user is seeing, even if they're on the other side of the world! With Techinline Remote Desktop, all you need is a browser and an internet connection to view, diagnose, and even take control of another user's computer. That's it. No complicated setup or local installation is necessary. You log into Techinline Remote Desktop, your user obtains a 6-digit code, you enter that code on your end, and BAM, you're connected to their computer!

Think about it, you'll never again have to try to guide your users through a complicated, unfamiliar landscape of commands and Control Panel settings! And never again will you wonder if your client is looking at the screen that you want them to, or reciting the words of an error box correctly! Just hop in and diagnose the problem as if you were sitting at your own computer -- which, in a way, you are.

Techinline Remote Desktop even works if you or your user are behind a firewall, proxy server, or NAT! And with industry standard Secure Socket Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption protecting all data that passes between you and your remote user, you can be certain that your security and privacy are protected!