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Virus Scan for WhiteSmoke – English Correction Software

Perfect Your English Writing, Detect Your Mistakes

Discover the power of outstanding writing: WhiteSmoke makes sure everything you type is crystal-clear, effective, and error-free. It provides a complete check and detects hundreds of grammar, spelling and syntax errors.

Our virus scan reports this download is 100% Clean Free Download

Download Virus Scan - WhiteSmoke – English Correction Software

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus Program	Result	Scan Date
Bkav (v 1.3.0.9466)	Clean	3/10/2018
TotalDefense (v 37.1.62.1)	Clean	3/11/2018
MicroWorld-eScan (v 14.0.297.0)	Clean	3/11/2018
nProtect (v 2018-03-11.02)	Clean	3/11/2018
CMC (v 1.1.0.977)	Clean	3/11/2018
CAT-QuickHeal (v 14.00)	Clean	3/10/2018
McAfee (v 6.0.6.653)	Clean	3/11/2018
Malwarebytes (v 2.1.1.1115)	Clean	3/11/2018
Zillya (v 2.0.0.3508)	Clean	3/9/2018
TheHacker (v 6.8.0.5.2507)	Clean	3/7/2018
K7GW (v 10.41.26458)	Clean	3/11/2018
K7AntiVirus (v 10.41.26459)	Clean	3/11/2018
Baidu (v 1.0.0.2)	Clean	3/9/2018
F-Prot (v 4.7.1.166)	Clean	3/11/2018
Symantec (v 1.5.0.0)	Clean	3/10/2018
ESET-NOD32 (v 17036)	Suspicious HTML/WhiteSmoke potentially unwanted	3/11/2018
TrendMicro-HouseCall (v 9.950.0.1006)	Clean	3/11/2018
Avast (v 18.2.3827.0)	Clean	3/11/2018
ClamAV (v 0.99.2.0)	Clean	3/11/2018
Kaspersky (v 15.0.1.13)	Clean	3/11/2018
BitDefender (v 7.2)	Clean	3/11/2018
NANO-Antivirus (v 1.0.100.21498)	Clean	3/11/2018
SUPERAntiSpyware (v 5.6.0.1032)	Clean	3/11/2018
Rising (v 25.0.0.1)	Suspicious PUF.WhiteSmoke!8.6A (TOPIS:wGBTCGSGKdH)	3/11/2018
Ad-Aware (v 3.0.3.1010)	Clean	3/11/2018
Emsisoft (v 4.0.2.899)	Clean	3/11/2018
Comodo (v 28658)	Clean	3/11/2018
F-Secure (v 11.0.19100.45)	Clean	3/7/2018
DrWeb (v 7.0.28.2020)	Clean	3/11/2018
VIPRE (v 65180)	Clean	3/11/2018
TrendMicro (v 9.862.0.1074)	Clean	3/11/2018
McAfee-GW-Edition (v v2015)	Clean	3/11/2018
Sophos (v 4.98.0)	Clean	3/11/2018
Cyren (v 5.4.30.7)	Clean	3/11/2018
Jiangmin (v 16.0.100)	Clean	3/11/2018
Webroot (v 1.0.0.400)	Clean	3/11/2018
Avira (v 8.3.3.6)	Clean	3/10/2018
Fortinet (v 5.4.247.0)	Clean	3/11/2018
Kingsoft (v 2013.8.14.323)	Clean	3/11/2018
Arcabit (v 1.0.0.830)	Clean	3/9/2018
ViRobot (v 2014.3.20.0)	Clean	3/10/2018
ZoneAlarm (v 1.0)	Clean	3/11/2018
Avast-Mobile (v 180311-00)	Clean	3/11/2018
Microsoft (v 1.1.14600.4)	Clean	3/11/2018
AhnLab-V3 (v 3.12.0.20130)	Clean	3/10/2018
ALYac (v 1.1.1.5)	Clean	3/11/2018
AVware (v 1.5.0.42)	Clean	3/11/2018
MAX (v 2017.11.15.1)	Clean	3/11/2018
VBA32 (v 3.12.28.0)	Clean	3/7/2018
WhiteArmor (v )	Clean	2/23/2018
Zoner (v 1.0)	Clean	3/11/2018
Tencent (v 1.0.0.1)	Clean	3/11/2018
Yandex (v 5.5.1.3)	Clean	3/8/2018
Ikarus (v 0.1.5.2)	Suspicious PUA.HTML.WhiteSmoke	3/10/2018
GData (v A:25.16310B:25.11761)	Clean	3/11/2018
AVG (v 18.2.3827.0)	Clean	3/11/2018
Panda (v 4.6.4.2)	Clean	3/10/2018
Qihoo-360 (v 1.0.0.1120)	Clean	3/11/2018

SHA-256 Hash: a7e3919a2a6cdb5198e0d1e70a7a64d10ae955e7efb165d5adb9c6409e1dfe86
Learn more about Virus Scan SHA-256 Hashes and Virus Scan False Positives

Website Malware/Phishing Scan - WhiteSmoke

We've scanned whitesmoke.com using a variety of antivirus software and can bring you the following results.

Virus Program	Result
Bkav	Unrated site
CMC Threat Intelligence	Clean site
Snort IP sample list	Clean site
VX Vault	Clean site
ViriBack	Clean site
PhishLabs	Unrated site
K7AntiVirus	Clean site
CINS Army	Clean site
Quttera	Clean site
BlockList	Clean site
PrecisionSec	Unrated site
OpenPhish	Clean site
0xSI_f33d	Unrated site
Feodo Tracker	Clean site
ArcSight Threat Intelligence	Unrated site
Scantitan	Clean site
AlienVault	Clean site
Sophos	Clean site
Phishtank	Clean site
Cyan	Unrated site
Spam404	Clean site
SecureBrain	Clean site
CRDF	Clean site
Rising	Clean site
Fortinet	Clean site
alphaMountain.ai	Clean site
Lionic	Clean site
Cyble	Clean site
Seclookup	Clean site
Xcitium Verdict Cloud	Clean site
Artists Against 419	Clean site
Google Safebrowsing	Clean site
SafeToOpen	Unrated site
ADMINUSLabs	Clean site
ESTsecurity	Clean site
Juniper Networks	Clean site
Heimdal Security	Clean site
AutoShun	Unrated site
Trustwave	Clean site
AICC (MONITORAPP)	Clean site
CyRadar	Clean site
Dr.Web	Clean site
Emsisoft	Clean site
Abusix	Clean site
Webroot	Clean site
Avira	Clean site
securolytics	Clean site
Antiy-AVL	Clean site
AlphaSOC	Unrated site
Acronis	Clean site
Quick Heal	Clean site
URLQuery	Unrated site
Viettel Threat Intelligence	Clean site
DNS8	Clean site
benkow.cc	Clean site
EmergingThreats	Clean site
Chong Lua Dao	Clean site
Yandex Safebrowsing	Clean site
Lumu	Unrated site
Kaspersky	Clean site
Sucuri SiteCheck	Clean site
desenmascara.me	Clean site
CrowdSec	Unrated site
Cluster25	Unrated site
URLhaus	Clean site
PREBYTES	Clean site
StopForumSpam	Clean site
Blueliv	Clean site
Netcraft	Unrated site
ZeroCERT	Clean site
Phishing Database	Clean site
MalwarePatrol	Clean site
Sangfor	Clean site
IPsum	Clean site
Malwared	Clean site
BitDefender	Clean site
GreenSnow	Clean site
G-Data	Clean site
VIPRE	Unrated site
SCUMWARE.org	Clean site
PhishFort	Unrated site
malwares.com URL checker	Clean site
Forcepoint ThreatSeeker	Clean site
Criminal IP	Unrated site
Certego	Clean site
ESET	Clean site
Threatsourcing	Clean site
ThreatHive	Clean site
Bfore.Ai PreCrime	Clean site

Website 100% Clean Badges

Let your website visitors know that they can trust your download is 100% safe by using the following badges on your website.

WhiteSmoke – English Correction Software Virus Scan Report

WhiteSmoke – English Correction Software Virus Scan Report

What are people saying about WhiteSmoke – English Correction Software

Sivan User I just purchased it. Works Amazing.
It's a great value for money!
Helps me a lot when writing formal letters!

Mar 11 2018 at 12:19pm Copy Link

HKP I have chosen the lifetime license. When I enter the given login details, I got the message that the login credentials I entered are not valid. I shall contact the support for assistance by email. For I know from the past that this company ignore all emails, can BitsDuJour offer some help? It’s already pretty poor from this company to send not working login credentials.

Another question: Is there no longer a setup for a software included which can be installed on a pc?

Mar 11 2018 at 1:14pm Copy Link

Constantin Florea @HKP, I have just contacted the vendor regarding the issue you mention.

BitsDuJour Admin - Mar 11 2018 at 1:40pm Copy Link

HKP Thank you very much for your quick response. In the meantime I found the solution: The given link for WhiteSmoke Web was wrong on the website. With the link from the email I get in.

And in the email I found a link for a setup too. This ansered my other question: Yes, there is still a software for installing on a pc included. I used this outstanding software already for many years until it becomes unaffordable a couple of years ago.

Thanks to your offer it becomes now affordable again.

Mar 11 2018 at 2:21pm Copy Link

H. H. @developer

Hallo,
How can one get the translator to work?

Can the files and dictionaries be downloaded for offline use or does one have to be online?
is there a help file describing how to use the translator?

Thank you for your responding in advance
H.H.

Mar 11 2018 at 5:26pm Copy Link

JJ Menning The "Download Trial" link is pure BS. No such "Trial" link exists on the page linked to.

Mar 11 2018 at 7:40pm Copy Link

RC Concerning your EULA for the "Lifetime License" :

"FOR PURCHASERS OF ONE-TIME-PAYMENT, ONE-TIME-PURCHASE, LIFETIME OR EXTENDED LICENSES: This License shall be valid for six (6) years from the purchase date of the Software. For licenses purchased after September 2014, this License shall be valid for three (3) years from the purchase date of the Software and shall automatically terminate at the end of such term, unless earlier terminated as provided for herein."

So is it three years, or a lifetime? Does a "Lifetime License" include product updates for a lifetime?

Mar 11 2018 at 11:39pm Copy Link

JJ Menning After reading 'RC's' comment regarding the "Lifetime License", I can only wonder how a company in the business of selling grammar, spelling, and other similar language checking software can even think about misusing and abusing the term "Lifetime" in their promotional material but define it otherwise in their EULA. Makes me question the company's management ethics.

Mar 12 2018 at 12:35am Copy Link

H. H. @ bitsdujour

Hallo,
I´m bdj user since many years and "discovered" some useful software via bdj. So first I´ll say thank you for the usually good work you do.

But, with the offer of Whitesmoke, I really would feel scammed in case the lifetime license only would allow using the software for 3 years.
That really can´t be true - a company dealing with language and dictionary using a word/term completely different from ordinary usage.
Regarding lifetime-licenses sometimes, there are differences regarding an update / upgrade policies (completely included or only for a certain period of time)
But however, I never found a lifetime license only being a 3-year subscription - that´s intentionally misleading and in case that´s really true one only can warn
not to support WhiteSmoke. There would be alternatives like the (inbetween) free grammarly.

As a customer, I felt a bit more protected when buying via bdj, since I thought, that such dubious misleading offers would not be part of the bdj offers.
Of course, you can not cannot guarantee for every seller, but to offer this as a lifetime license is hardly understandable.

So please try to clarify with the vendor
1. if the 3 years limitation will really be applied to bdj customers too (which would be very disappointed regarding bitsdujour reliability too,
- in the past vendors at bdj sometimes made more userfriendly exceptions from their ordinary policies for bdj-customers - hopefully whitesmoke will do so too)
2. in case the vendor really consists on the misleading "lifetime" term - if the "lifetime"-subscription would end after 3 years or automatically being renewed/ would have been to be canceled in order to prevent future charging

Thank you for clarifying in advance
with kind regards
H.H.

Mar 12 2018 at 2:14am Copy Link

Jonathan User Hey H.H,

First, thanks for purchasing WhiteSmoke!

As regards to the translator, one of our support team members will contact you by email and help you out shortly.

Regarding the lifetime license period, we will extend your and all other BitDuJour users for a lifetime subscription - a limitless amount of years.

For future promotions, we will be clear and won't use "lifetime" as a term. Thank you for point this out.

For anything, you can email us at support

whitesmoke.com, and we will contact you back for any request. Thank you!

WhiteSmoke - Mar 12 2018 at 3:18am Copy Link

Jonathan User Hey RC.

Thanks for pointing this out to us.
The subscription period of the lifetime license is limitless for life, for BitDuJour users only.

After purchasing, you will get an email that clarifies it.

I hope it answers your question.

If you have any other questions, simply write me an email at support

whitesmoke.com

WhiteSmoke - Mar 12 2018 at 3:34am Copy Link

Jonathan User Hey J.J Menning,

Thanks for pointing this out to us as well.

As I replied for RC, the subscription period of the lifetime license is limitless for life, for BitDuJour users only.

After purchasing, you will get an email that clarifies it.

If you have any other questions, simply send me an email: support

whitesmoke.com

Thanks again!

WhiteSmoke - Mar 12 2018 at 3:38am Copy Link

Jonathan User Hey J.J Menning, once again (:

As for the trial, you can try out WhiteSmoke by purchasing and make sure it's a good fit for your needs. If for any reason it's not, we offer a 30-day money back guarantee. You can cancel your subscription rapidly and smoothly with just one email.

Let me know if you have any more questions or concerns. You can email me directly to jonathan(at)whitesmoke.com

I'm happy to help you and here anytime.

Thanks!

WhiteSmoke - Mar 12 2018 at 3:47am Copy Link

H. H. @Jonathan User

Thank you for your fast response and finding a fair solution.
Not only a good product, but also fariness and honesty are necessary for a good reputation of a company and recommandation by customers,
so the handling of the problem seems to be ok now imo and returning back to a behaviour of a serious company.

Nevertheless 2 questions:
1. will bdj customers get an additional confirmation about the lifetime-duration automatically?
I used another email account for making my purchase than the one I´´m registered at bdj.
Do I need to contact the support via the purchase-email address?

2. Regarding the translator question - until now I did not find any notice - perhaps because of the different purchase email-address?

thank you for clarifying in advance
with kind regards
H.H.

Mar 12 2018 at 5:39pm Copy Link

Jonathan User Hey H.H,

You are right! However, fairness and honesty are necessary not only for a good reputation but also for anything else too (:

I sent you a personal email so that I could help you more efficiently.

Thanks,
Jonathan

WhiteSmoke - Mar 13 2018 at 3:49am Copy Link

RC "Lifetime" is still unclear to me: does it include -

1. the right to use the software for the lifetime of the user (not time limited) AND
2. all version updates for the lifetime of the user (not time limited, no additional payment)

for one payment of $79.99.

I inquired directly to WhiteSmoke about the Bitsdujour promotion, and received an offer from WhiteSmoke for $79.99, with three year version upgrades, per computer. ("computer", not "user").

This version and update stuff gets murky since some of it can be installed on the PC, and some of it runs in the Cloud. Presumably, as long as you have an active and valid account, and purchase the lifetime option, you can use the software for a lifetime?

Mar 13 2018 at 1:32pm Copy Link

Jonathan User Hey R.C,

I understand the confusion.
The WhiteSmoke BitDuJour lifetime license offer is for a limitless time, includes all updates and per user.

Hope it covers everything.
If you have any more questions, leave a comment here or email me.

Thanks,
Jonathan

WhiteSmoke - Mar 14 2018 at 1:57am Copy Link

John Hi Jonathan,

I'm interested in purchasing this;

I will use this predominantly in writing an email (using Outlook and Gmail) and document (Word).

Does WhiteSmoke support undo (ctrl+z) and "Review" function on Ms Word? (with the competitor, such as Grammarly, they don't support this function)

Also, can I get the trial without supplying credit card?

Thanks

Mar 18 2018 at 1:31am Copy Link

Shayne User Hi John,

Thank you for your interest.

The software works perfectly with Gmail, Outlook and word. It does support the Ctrl +z undo shortcut and works great with the review options except track changes. We don't have a free trial however, you are fully covered by our money-back guarantee which you can easily get a full refund with only 1 email and no hassle.

We are confident here at WhiteSmoke you will really enjoy the software, and we look forward to having another happy user.

Please let us know if you have any further questions.

WhiteSmoke Software

Mar 18 2018 at 3:05am Copy Link

John Thanks Shayne!

I have just purchased the license; unfortunately, it shows license has expired upon activation? I have raised support ticket (#IMR-797-82065); can you please check?

Thanks

Mar 18 2018 at 4:00am Copy Link

SoftCollector Hi there,

I have tried the online version and it has been something of a hit-and-miss for me. Legitimate words have been underlined as errors with the only option being to add them as new words (no ignore all option?).

Also, some of the suggestions showed that the software has misunderstood the text, as the suggestions were incorrect and would introduce an error.

How is White Smoke supposed to be better than the Microsoft spellchecker and grammar checker?

Best regards,
SC

Mar 18 2018 at 4:17am Copy Link

Rodina User Hi, just to confirm befor purchase - it is license for desktop premium?
Thanks

Mar 18 2018 at 4:29am Copy Link

Hank Friedman Will this work with WordPerfect?

Or, .RTF files?

Thanks!

Mar 18 2018 at 6:29am Copy Link

CFGuy For WhiteSmoke Rep, I see on your website that there are three (3) different versions/platforms of the application: (1) Desktop Premium, (2) WhiteSmoke Web and (3) Mobile App.
If the "WhiteSmoke Lifetime License ($79.99)" is purchased, is the user allowed access/installation of all three versions/platforms of the application, or is it limited to just one or two of the versions?
Please clarify, when you have a chance.
Thanks so much for your help with this inquiry.
-CFguy100

Mar 18 2018 at 9:23am Copy Link

RC Thanks Hank for posting that about the BBB. Eight complaints against Whitesmoke does not necessarily damn the company but it does hint that users have concerns with expiration of the the lifetime option and lack of response by the company.

And yes, that "demo" leads to nothing but a short marketing video. I had to go to YouTube to see the software demonstrated as apparently the only other way is to purchase the software first.

And then there is this for the EULA and Privacy Statement:

EULA: "In the course of using the Software or the Service, text you create (which may include personal or sensitive information) is forwarded to Licensor for analysis."

Privacy Statement: "We will retain information transmitted to us in the context of use of Services (such as documents or text transmitted to us for analysis and correction) for further internal use in connection with our efforts to improve our Services and products"

So WhiteSmoke *retains* everything the product scans for grammar and spelling and plagiarism. I get it - the product scans text and what is scanned is used as cloud-sourced data to improve and tweak the software (you must be logged in to use the software). But imagine if Microsoft said that everything you write in Microsoft Word is retained by Microsoft.

Too many red flags for me.

Mar 18 2018 at 9:24am Copy Link

Shayne User Hi Hank and Rodina,

The license is a desktop premium license. The software will work on any software that allows for text to be edited including WordPerfect and .RTF files.

WhiteSmoke Software

Mar 18 2018 at 11:01am Copy Link

Barbara Sitko Hi,
I bought WhiteSmoke Lifetime License and I wonder where can I find: An integrated dictionary/thesaurus, letter templates, lessons for improvement, explanation for errors as it was advertised by BitsDuJour?
Thanks,
Barbara

Mar 18 2018 at 1:51pm Copy Link

Ricky Rick @Jonathan User/@ Shayne User

1). Does the desktop premium license have to be connected to the internet to be able to use it?

If it does - that means that every word of every book, report or whatever I write will all be placed in the cloud for analysis. I want my info private to my own PC, NOT uploaded to some cloud where everything is analyzed - and in my opinion - a breach of my PRIVACY as far as I'm concerned.

2). Is the Desktop version INDEPENDENT of the cloud when it comes to analysis BECAUSE it has its own built-in engine/algorithm for checking Spelling, Punctuation and Grammar and/or etc.?

I'm surely hoping the Desktop version has the analysis engine built-in and no need for the web -- otherwise - I won't buy - even though it looks to be a really good program.

Thanks,
Ricky Rick

Mar 18 2018 at 2:37pm Copy Link

Petr URGENT !! After reading the comments here earlier today, I was confident that the LIFETIME license purchase for $79.99 would be a true lifetime license. After my purchase, I sent an email to support@whitesmoke asking for their confirmation that I have a true lifetime license.

The email response I received today said, "Not true, you have a 3 year license... as I purchased thru their website..." If this support person was uninformed, then WhiteSmoke can correct their email to me and provide the license as promised in comments here by them. Otherwise, this is a scam by WhiteSmoke!!

I made a video here: https://www.screencast.com/t/3wl32Ky8hcs to show that clicking on [Get This Deal] at BitsDuJour takes me to the Plimus/BlueSnap website to complete the order. I have a BlueSnap receipt for my lifetime license. I expect WhiteSmoke to honor their promise as set out earlier in the comments on this page.

If WhiteSmoke will not honor their promise, I will be asking for my money back. In a fairness, maybe a WhiteSmoke employee responded to me, but I now need positive confirmation that my license is a true lifetime, unlimited years, license.

My purchase info: Order #: 115351616 Order Date: 18 Mar 2018

Thank you.

Mar 18 2018 at 6:22pm Copy Link

John Good stuff Petr in providing the screencast, will try to save this video in case WhiteSmoke does not honour this in the future

Mar 18 2018 at 11:17pm Copy Link

Shayne User Hi Petr, I am terribly sorry for the inconvenience you will find that i have emailed you 100% confirmation of what you were promised without any doubt.

WhiteSmoke Software

Mar 19 2018 at 4:02am Copy Link

Stacy User Got WhiteSmoke a few months ago.
Way better than all other alternatives.

Apr 10 2018 at 2:22am Copy Link

Dunking Hey Stacy User.

Perhaps it's my suspicious nature, but it seems to me that Anyone User (i.e. Shayne User, Jonathan User, Sivan User, etc) are either up-front Whitesmoke staff or just joined the day before making their first ever post which praises how good Whitesmoke is.

Sure you don't want to come clean and tell us your relationship to Whitesmoke?

Apr 10 2018 at 4:14am Copy Link

Andy User Would like to try the trial version first to see how it integrates with Word. The link to the trial on this page takes me to the homepage of the software, and on their website, the trial download link does not work.

Apr 10 2018 at 4:40am Copy Link

Mike Murphy I see in the older comments there is concern about the lifetime license being only 3 years, and that is exactly what it says on their website as well. Can you re-affirm that this offer is an actual lifetimie license.

Thanks.

Mike M

Apr 10 2018 at 6:08am Copy Link

Jonathan User Hi Mike,

Thanks for asking.
WhiteSmoke's BitDuJour promotion (79.99$) is for a lifetime, and not for three years period.

Shortly after making a purchase you will get an email that clarifies the license period terms, which are, as mentioned, for a limitless time.

Please let me know if there are any more questions, I'm here for you.

WhiteSmoke - Apr 10 2018 at 6:20am Copy Link

Michael Divenuto Hey Dunking

Purchased the lifetime version of this back in 2016 - the lifetime was only for three years (they probably expected me to kick the bucket much earlier).

Was so put off by this, decided to check alternatives. Pro Writing Aid is much better than this and is a true lifetime version with its validity for 40 years. Grammarly is decent too - albeit a little expensive.

Apr 10 2018 at 6:30am Copy Link

xps8930 Which lifetime version is it for? Essential or Premium? Thanks.

Apr 10 2018 at 7:28am Copy Link

Jonathan User Hey xps8930,

The lifetime license is for the Premium version.
Thanks for asking!

Let me know if there is anything else I can help you with.

Thanks again,
Jonathan

WhiteSmoke - Apr 10 2018 at 8:34am Copy Link

Sivan User I purchased Whitesmoke last promotion.
The best grammar checker, hands down.
Helps me a lot at work.
I Had a little issue using the translator, but it works very well now.

Apr 10 2018 at 11:03am Copy Link

fpi fpi WhiteSmoke Desktop Premium "1 Year License" is a subscription with auto-rennewal,, but not the "Lifetime License.

"FOR USERS WHO HAVE PAID FOR AN ANNUAL LICENSE: This License shall be valid for one (1) year from the purchase date of the Software. The License term will be automatically renewed, subject to receipt of payment, in the manner described below unless automatic renewal is cancelled or unless earlier terminated as provided for herein.

FOR PURCHASERS OF ONE-TIME-PAYMENT, ONE-TIME-PURCHASE, LIFETIME OR EXTENDED LICENSES: This License shall be valid for six (6) years from the purchase date of the Software. For licenses purchased after September 2014, this License shall be valid for three (3) years from the purchase date of the Software and shall automatically terminate at the end of such term, unless earlier terminated as provided for herein."

"Upgrades to future versions of the software will require additional payment."

These few informations are available on the site, but not always read.

Apr 10 2018 at 11:06am Copy Link

Mustang Trial link takes me to a purchase page. How does one evaluate this software?

Apr 10 2018 at 1:02pm Copy Link

Mike Murphy Can you explain this:

"Each license allows installation on 2 computers, but WhiteSmoke – English Correction Software may not be used at exactly the same time on each of them.
Transfer of a license to another owned computer is allowed."

I have 3 computers I use, 1 at work and 1 desktop and 1 laptop at home. I do transfer work from one location to the other. How would I transfer the license from one to the other when I need to switch computers, and how many times can this be done?

Mike M

Apr 10 2018 at 1:03pm Copy Link

Jonathan User Fpi fpi,

This promotion gets BitDujour users a lifetime license for a limitless period of time.

After purchasing you will get clarification email.

Thanks for pointing this out so more users can get this information.

WhiteSmoke - Apr 10 2018 at 1:59pm Copy Link

Roberto Review and comments.... https://www.dailywritingt...re-review/

Apr 10 2018 at 3:14pm Copy Link

Mustang Trial link was supposedly corrected, but still no go.

Apr 10 2018 at 4:19pm Copy Link

Mike Murphy Well, I decided to purchase the lifetime, because I believe it is a very good value for the price. Is the clarification email automatic or do you manually send it? I did not receive it with the purchase, only the receipt and the instructional email with the download.

"Shortly after making a purchase you will get an email that clarifies the license period terms, which are, as mentioned, for a limitless time. "

Thanks for the good deal.

Mike Murphy

Apr 10 2018 at 5:20pm Copy Link

Robert User I purchased the software, When I click on the question mark at the top of the program, I expected a Help dialog would be displayed but nothing happens at all. If I click on the icon to the right of the question mark (there is no hover tip, so experimenting is the only way to see what it is for), it goes to the login screen. Since I was already logged in, I clicked on a different button, but then a screen pops up saying that my license has expired. From that the only thing I can deduce is that the icon to the right of the question mark is to sign out, and to continue using the program, you have to sign in again.

Still wondering why nothing happens when I click the question mark, I decided I needed to contact Whitesmoke Support. There isn't any clear option to contact Support, except on the bottom of the Contact page, there is a link to Support.

On the Support page, the user is asked to login. When I purchased the software, I was sent a password to go with my e-mail address, so I use that to login. Instead, the response: Invalid email or password.

There is a link for "Forgot password" but I did not forget any password because I have not set one up, and I have been given a password by Whitesmoke.

Since there is not an option to set up an account, I do not know how to get Support. To ensure others do not have to go through the same thing, maybe Whitesmoke can answer here for all.

Apr 10 2018 at 9:15pm Copy Link

Jonathan User Hey Robert,

Thanks for purchasing WhiteSmoke!
I apologize for the inconvenience.
One of our support team members will contact you shortly.

You can drop us an email anytime at support

whitesmoke.com
We will do our best to assist you as fast as possible and get your new WhiteSmoke up and running.

You can also email me personally if you are facing any issues, or just to say hello - jonathan

whitesmoke.com

Thanks.

WhiteSmoke - Apr 11 2018 at 3:07am Copy Link

Jonathan User Hi Mike,

Thanks for purchasing WhiteSmoke!

You should have got the email in the past few hours.

Didn't you receive your lifetime license approval to your email yet?

If so, please send us an email at support

whitesmoke.com and you will get all the missing details right away.

You can also email me personally - jonathan

whitesmoke.com
I'll be happy to help you.

Thanks.

WhiteSmoke - Apr 11 2018 at 3:34am Copy Link

Andy User Jonathan User
Why have you ignored the two questions relating to the trial version. We want to try before buying yet you have ignored thee questions. You have lost me as a customer as I intended to buy.

Apr 11 2018 at 4:01am Copy Link

Richard Lepoutre Would like to purchase WhiteSmoke but the cart keeps rejecting attempts on a couple of perfectly valid cards. Is something wrong on your end?

Apr 11 2018 at 4:15am Copy Link

Mike Murphy Hi Jonathan. I got a download email and a receipt email that says:
WhiteSmoke - 2018 - One Time Purchase - Lifetime

If that's the one your talking about, it doesn't really clarify lifetime is lifetime.

I'm also having the same problems as Robert, plus a few others, but rather than hash them out here, I will contact support.

Mike M

Apr 11 2018 at 5:55am Copy Link

Shayne User Hi Richard and Mike,

Could you email me directly at sales

whitesmoke.com and I will be able to assist you from there. regarding the clarification of lifetime and any support issues.

Apr 11 2018 at 9:06am Copy Link

TESS273 Where can I change password? I can't find account settings.

And if I want to transfer the license from one to another computer, how can I deactivate the license and reactive it? Thanks.

Apr 11 2018 at 10:10am Copy Link

Dunking

Apr 11 2018 at 1:17pm Copy Link

Shayne User Hi TESS273,

please email support

whitesmoke.com and they will send you all the steps to both your requests.

WhiteSmoke

Apr 11 2018 at 1:22pm Copy Link

Roger Rines Does the lifetime license refer to the current version only, or does it include the future updates to the software?

Apr 11 2018 at 1:25pm Copy Link

Shayne User Hi Roger,

It refers to the current version only however that version will always be active and will still continue to get basic updates that are done automatically.

WhiteSmoke

Apr 11 2018 at 1:28pm Copy Link

TESS273 @Shayne User,

You said, "Iifetime refers to the current version only."

However, Jonathan User said, "The WhiteSmoke BitDuJour lifetime license offer is for a limitless time, includes all updates and per user."

Who is right?

Apr 11 2018 at 1:52pm Copy Link

Shayne User Hi TESS273,

As I mentioned you do get basic updates for life. when we upgrade our software we add new features and optimize the upgrade and this you don't get included in the lifetime license here. however for everything you get in the 2018 version it will always be updated (such as new detection of errors and updates to the grammar checking algorithm).

It works the same way as if you purchase office 2013 you won't get the 2016 free when they release it.

hope this clarifies everything. if you have any other questions we are here to help.

WhiteSmoke

Apr 11 2018 at 2:18pm Copy Link

TESS273 I understand what you said. However, this is the question about Jonathan User's answer.

--------------
"Lifetime" is still unclear to me: does it include -

1. the right to use the software for the lifetime of the user (not time limited) AND
2. all version updates for the lifetime of the user (not time limited, no additional payment)
---------------

I think there is a huge gap between all version update and bug fix(including algorithm update).

Apr 11 2018 at 2:32pm Copy Link

Mike Murphy I disagree. ANY other software I paid extra for a lifetime license included ALL updates and upgrades to new versions. That's why I paid extra money. I have sent in emails to support and sales regarding problems I have with this program and asked for a refund as per your 30 day policy. I believe your explanation of Lifetime has really sealed the refund request.

As well, there seems to be 2 versions of this program, the 2018 version which I have major issues with, and the Writer Expert version, which seems to work. Why is there 2 versions, in which one works and the other doesn't?

I don't like to post this here, but I haven't heard a thing back from either of them and would like this settled. Is there any reason for not hearing from support?

Mike M

Apr 11 2018 at 2:32pm Copy Link

RC If you purchase, be sure you are comfortable with their privacy statement:

" We will retain information transmitted to us in the context of use of Services (such as documents or text transmitted to us for analysis and correction) for further internal use in connection with our efforts to improve our Services and products."

Apr 11 2018 at 5:41pm Copy Link

SoftCollector "Lifetime upgrades" means upgrades for as long as the software title exists/is actively developed. WhiteSmoke vendors seem ignorant of the fact and imply that you can use the same version forever rather than be offered all new versions for free.

Also, I used the trial version and I did not find it more helpful than Word spell-checker and grammatical checker. A lot of false positives and inadequate suggestions.

Apr 11 2018 at 11:23pm Copy Link

Gloria User To WhiteSmoke:

Of all the previous BitsdDuJour offers that use the term Lifetime, how many can you identify that do not include all upgrades to future versions of the software?

People that support BitsDuJour are not as foolish as you might think. Everyone knows that if you use the term Lifetime and you do not spell out that all you are referring to are updates to the current version, then you are attempting to deceive.

Apr 12 2018 at 2:55am Copy Link

Our virus scan reports this download is 100% Clean Free Download