Virus Scan for WinExt Pro

Eugene Saltz What's the difference between WinExt Free and WinExt Pro?

Aug 29 2017 at 6:02am Copy Link

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TSS Support @Eugene Saltz

Run it, click "Upgrade to Pro" at the banner area, you will see it.

Hope this helps

TriSun Software - Aug 29 2017 at 8:23pm Copy Link

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Jon Spain Qiulin Why does your site not show this really basic information, please?

Jon

Aug 30 2017 at 12:15am Copy Link

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TSS Support @Jon Spain

Sorry, which basic info is lost?

TriSun Software - Aug 30 2017 at 12:22am Copy Link

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Jon Spain Quilin The reply speed is impressive, thank you for that. What I was trying to say is that the differences between versions are important information, which users want to see easily, that's what is basic. How is Free different from Pro? Having to download and run a program is not the way to explain that.

Jon

Aug 30 2017 at 12:26am Copy Link

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TSS Support @Jon Spain

Thank you, I understand it now.

As you see:

1. The official page has not mentioned WinExt Pro.
2. This is only WinExt Free's official page.
3. For many users, the Free version is enough.
4. For some advanced users, it may be interested in the Pro version, and the features of Pro are marked with a key icon, if they need them, they will click the key icon, and WinExt Free will tell you all the professional features.

This is our design - let you enjoy the WinExt Free, for some reasons (even support us), you may want to get the Pro edition, so, do it on the UI.

Hope this helps.

TriSun Software - Aug 30 2017 at 12:34am Copy Link

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Jon Spain Qiulin Thank you, please forgive me for suggesting that this is not a great way of persuading customers to buy the more advanced software! Honestly, I've never seen any other vendor take such a relaxed approach, which may seem friendly to you but it doesn't to me. Please just list the differences here.

Jon

Aug 30 2017 at 12:43am Copy Link

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TSS Support @Jon Spain

OK, we will consider your suggestion (I also know, most products has this info on the site).

Thank you again.

TriSun Software - Aug 30 2017 at 12:50am Copy Link

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TSS Support @Jon Spain

We are making a long and detailed functions listing.

Once it is ready, I will notify you by email.

TriSun Software - Aug 30 2017 at 1:17am Copy Link

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TSS Support Hello everyone,

There is an important update (but we have made a new release):

If the "Activity" and "Sync (Auto Mode") do not work, please update your copy.

Just download it again and reinstall it, do not need to do any other thing.

Sincerely apologize.

TSS

TriSun Software - Aug 30 2017 at 2:21am Copy Link

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Eugene Saltz "Qiulin @Jon Spain

We are making a long and detailed functions listing.

Once it is ready, I will notify you by email."

Please email this to me as well. It should be a comparison between the Free and the Pro edition, including some actual examples of the Pro only features.

Thanks!

Aug 30 2017 at 4:27am Copy Link

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TSS Support @Eugene Saltz

OK, so please send us an email to support@trisunsoft.com first, because I don't know your email.

TriSun Software - Aug 30 2017 at 4:49am Copy Link

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Jon Spain Qiulin I don't suppose you know my email either; please just share it here so everyone can see it and you may sell more. In UK, it is 13:30 so people here may stop being interested within 8 hours or so.

Jon

Aug 30 2017 at 5:29am Copy Link

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TSS Support @Jon Spain

OK, we will update it just here.

TriSun Software - Aug 30 2017 at 5:30am Copy Link

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TSS Support @All

The "Features List & Editions Comparison" page is ready!

Please check it by clicking "Features List & Editions Comparison" button on WE homepage!

TSS

TriSun Software - Aug 30 2017 at 6:59am Copy Link

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Jerry S With all due respect, not listing the differences between editions in your promotions or on your website is ridiculous. Demanding that I install the software to learn what else could be in it is not the way to persuade me that the product is even worth trying. And then demanding I give you my email address to get the list of feature differences is bizarre.

Just post the differences between versions here.

Aug 30 2017 at 7:24am Copy Link

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TSS Support @Jerry S

Thanks for your comment.

Yes, so we have made the official "Features List & Editions Comparison" page.

And will always be updates.

Hope this helps.

TriSun Software - Aug 30 2017 at 7:26am Copy Link

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Jon Spain Qiulin Jerry expressed himself very eloquently but thank you for publishing the material on the website, where it really belongs. As you wrote earlier, most people will be quite happy with the free version (I bought earlier, anyway).

Jon

Aug 30 2017 at 7:40am Copy Link

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TSS Support @Jon Spain

Thank you :)

TriSun Software - Aug 30 2017 at 7:42am Copy Link

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Paul Jerry,

with respect, no one demanded giving email addresses and no one demanded you have to download the software to learn the differences, I find this approach refreshing, actually............. I WOULD find this approach refreshing however, after downloading the free version, I learned, the differences are so minor, they aren't even worth being listed. I then realized rather quickly that this is not a program for me, this program started AUTOMATICALLY doing things without me being in control, it starts searching all your hard drives AUTOMATICALLY which slows your computer to a crawl and it lasts a VERY LONG TIME, (how long? I couldn't tell you, I had to force close this program.) Meanwhile the program itself freezes while it searches and does god only knows what because you didn't tell it to do what it's doing. I see only bad things happening from using this program, there are several security warnings not to let it search your system drives because it could delete something important, therefore I wouldn't trust it's "duplicate finding technology" with any of my files.

Sorry, this is a pass for me.

Aug 30 2017 at 7:47am Copy Link

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TSS Support @Paul

Thanks for your comment.

But it will not automatically search your hard drives. Unless you click button (for Duplicates module, just for example).

And you can uncheck "Run it when PC boots" option to prevent it automatically runs.

Hope this helps.

TriSun Software - Aug 30 2017 at 8:09am Copy Link

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Petr Pre-Sales Questions please:

..Q1: On your website, I see other products such as Duplicate Photo Finder Plus, Duplicate MP3 Finder Plus and Duplicate File Finder Plus. Are these capabilities included in your WinExt Pro software that's on sale here today at BitsDuJour? Please be specific if there are differences.

..Q2: The ability of your WinExt Pro to track activity on my PC, can it be turned off?

..Q3: If I purchase one license, can I move that license to another PC when I upgrade?

Aug 30 2017 at 9:39am Copy Link

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TSS Support @Petr

Q1: WinExt fully includes the following our other products:
Duplicate File Finder Plus, File and Folder Lister, 1Tree Pro, Advanced Recent Access, Windows Explorer Tracker.

And added other two modules, and will be updated continuously.
Among them, File and Folder Lister is only a button in the "Batch Mode".

Q2: It's a good idea, we will add a switch for this.

Q3: Yes, supported to move to another PC if your current one is broken.

Help this helps.

TriSun Software - Aug 30 2017 at 8:37pm Copy Link

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feral1 Why does Trend Micro consider this a suspicious application upon install?

Jul 24 2018 at 3:28pm Copy Link

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Mikey Doesn't Like It I'm confused. It says "1 Year Single License (1 PC)" and then the fine print says it "may be used indefinitely." Please clarify. Thanks.

Jul 28 2020 at 11:18am Copy Link

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Constantin Florea @Michael Zimet, I am sorry about the confusion. Indeed, the giveaway license is a subscription based license and is valid for 1 year. The Fine Print tab has now been updated to reflect this. The rest of the licenses (the up-sells) are lifetime licenses with lifetime upgrades.

BitsDuJour Admin - Jul 28 2020 at 11:37am Copy Link

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Stephen Brown I received my registration code via email, I inputted frst by copy pasting, got the message

Invalid license code! Please enter a valid license code. So inputted the code I received from BitsDuJour manually, but got the same error message.

Help!

Jul 28 2020 at 4:32pm Copy Link

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Stephen Brown Ignore my previous comment. I rebooted my computer and tried again. This time it registered okay.

Jul 28 2020 at 4:34pm Copy Link

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John User Decent program to try although I will stick with 1TreePro also offered here.

One thing I didn't like was that it put itself in my Startup folder and had to be disabled.

Jul 29 2020 at 10:41am Copy Link

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John User Unable to connect to server for registration.

Feb 4 2021 at 6:02am Copy Link

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TSS Support @John User

Please make sure your PC can visit our registration page:
https://www.trisunsoft.com/wdnverkey.php

If it displays a blank page, means it works.

Hope this helps.

TSS

TriSun Software - Feb 4 2021 at 6:24am Copy Link

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John User I am getting the following message when I go to check for the latest update:

"Cannot connect to our server to check the new version. Please check the internet connection and try again."

There is no problem with my internet connection.

Also, I am still not seeing how to input the key despite finding a blank page. Thank you.

Feb 4 2021 at 6:31am Copy Link

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TSS Support @John User

The prompt also has a sentence:

"Please note that if you get the Internet connection through a proxy server, you must set the proxy in Microsoft Web Browser."

So, please check if your Edge/IE can visit:
https://www.trisunsoft.com/wdnverkey.php

P.S. WE is developed by MS's language, so, use MS's Browser by default.

Hope this helps.

TSS

TriSun Software - Feb 4 2021 at 6:45am Copy Link

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John User My browser is MS Edge. When I go to that url I get a blank page. I'm sorry, but I am still not seeing why I cannot check the version or enter the license key.

I have no idea what a proxy server is.

Feb 4 2021 at 6:50am Copy Link

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TSS Support @John User

OK.

Then the possible reason is:
Your security software blocked the verifying page or whole our site.

TSS

TriSun Software - Feb 4 2021 at 6:55am Copy Link

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John User I don't know. I have licenses for other of your programs. For example, I have a 10 pc license for 1TreePro. I just checked that program and I was able to access TSS without a problem

I am using Avira security software and have never had a problem with blocking program installations, etc. from BDJ or other sites. This is the first time and as I said I have often downloaded and purchased other TSS programs without an issue.

Feb 4 2021 at 6:59am Copy Link

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TSS Support John User,

So, please check Avira log, I think the reason is Avira suddenly blocks the registration URL. Or simply disable Avira first.

I just checked the giveaway license key, it works certainly, and no other user tell us there is a problem during registration.

TSS

TriSun Software - Feb 4 2021 at 7:11am Copy Link

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jman @John User "My browser is MS Edge. When I go to that url I get a blank page. I'm sorry, but I am still not seeing why I cannot check the version or enter the license key."

One possible solution, if you are using a VPN, turn it off and see if that helps. I use a VPN and there are some pages that appear blank just as you describe but are fine once I reload with the VPN turned-off. Just a thought.

Feb 4 2021 at 7:54am Copy Link

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Steve Jones Once again,I cannot download from the e-mail you sent me,and like the rest I cannot go to their website.

Feb 4 2021 at 9:45am Copy Link

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John User Yeah, while I appreciate customer support and jboy weighing in I am still unable to register. I actually uninstalled Avira to see if it was the problem - it wasn't. Also, I am not using a VPN.

While I have enjoyed purchasing licenses and using Tri Sun programs in the past (1TreePro, Duplicate File Finder Plus, Duplicate Photo Finder Plus and more) for multiple PCs, this one just isn't working for me somehow and I have uninstalled it.

Thanks for the opportunity to try.

PS. I went back to another TSS program, Duplicate Photo Finder Plus, and had no problem checking for an update. I went right to the webpage and downloaded it. But, no go for WinExt Pro.

Feb 4 2021 at 11:48am Copy Link

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Mario Trzes Dear Sirs,
Installed without problems, BUT the program starts, takes about 50 seconds to present the UI ( message Loading resources... please wait>>>), the UI appears and immediatelly hangs. Then, by itself, starts loading again, with same results.And this goes on a loop....
Uninstalled using Revo.
Any thoughts about the problem?
Thanks
mario

Feb 4 2021 at 2:10pm Copy Link

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TSS Support @Mario Trzes

We will deeply research this problem.

Thanks for your feedback.

TSS

TriSun Software - Feb 4 2021 at 5:36pm Copy Link

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TSS Support @Steve Jones

Please try to download it from our company site:

https://www.trisunsoft.com/

TSS

TriSun Software - Feb 4 2021 at 5:37pm Copy Link

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John Campbell Like others, I encountered issues. Could not download from the receipt page or from the link in the receipt. Went to their web site and through trial and error, found the right button to hit - use the Download button to the right of the monitor on their page triunsoft.com/we. Once downloaded and installed (it takes a while to load and says - Loading Resources...please wait>>>) select the Upgrade to Pro near the top of the UI and enter the registration info from your email receipt. Look forward to trying this out. Good Luck!

Feb 4 2021 at 7:47pm Copy Link

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Mario Trzes Your suggestion of downloading from your company site did work, but the version is 13.
Although it takes about 75 seconds to load, and then another 50 seconds "not responding". it finally works.
So I'll have to wait these 2 minutes to be happy. Tested and it is VERY fast.
Just one question - what happens after the one year license is terminated? It goes back to the free version, or it continues as PRO but without any updates to newer versions?
Thank you very much.
mario

Feb 5 2021 at 6:03am Copy Link

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TSS Support @Mario Trzes

Yes, the latest version is 13.

After 1 year, it will go back to the free version.

Hope this helps.

TSS

TriSun Software - Feb 5 2021 at 6:10am Copy Link

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Nunya User I've seen freeware, shareware, trial-ware and subscription software. And, there are probably others I'm not aware of. I like freeware, for obvious reasons. Trial-ware I steer clear of because it's useless after it stops working, but at least it's free for the length of the trial. With subscription software, you buy a license that's good for a specified time period and when that license expires, the software still works, you just can't update it until you buy another license.

You, on the other hand, are the lowest of the low. You not only call your trial-ware, subscription software, you expect us to PAY for it!!! And, as if that wasn't bad enough, then you try to force us to buy more trial-ware by disabling the software after the trial expires!!!!!! You are an untrustworthy, greedy, despicable company. You are the perfect example of how NOT to make and keep customers.

Mar 13 2021 at 4:11pm Copy Link

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TSS Support @Nunya User

Thank you for your comment.

But sorry, I think you have not fully understood WinExt.

1. As the features list page shows:
https://www.trisunsoft.co...s-list.htm
The Free edition can also do hundreds of things, never expires, lifetime upgrades, for FREE.
And there are many users enjoy it.

2. "you try to force us to buy more trial-ware by disabling the software after the trial expires!!!!!! "
"force us to buy": I think our company do this very friendly in the known "Free/Trial + Pro" mode software products as we know.
Many software ask you buy the Pro edition when Start, Exit, even Uninstall... or place a BIG purchase banner/button in a prominent position on the main interface (no any effect on actual functions), such as WinRAR, CCleaner, Wise Case, etc. In fact, as we know, all free + pro software products did these except ours. We never do this in our dozens of products. Only ask you if you try to use the feature that only in the Pro edition, if you do not use this, even don't know it needs to be paid, don't know there is a Pro edition. And as you see, on WinExt Free's main interface, there is only a "Upgrade to Pro" normal link, even not bold, and except "Buy", this is the only entry for inputting your license key.

"after the trial expires": as the features list shows, the free features of WinExt Free will be always free, never expires, lifetime upgrades.

"You are the perfect example of how NOT to make and keep customers.":
I think it's the opposite.
We cannot tell you how many customers we have (this is a trade secret), but we can tell you we are doing the right way to prove that "We are the good example of how to make and keep customers", sure, not "perfect", because some companies did this better (we don't like to use this word - "perfect", so quote it from your sentence, because it is too subjective and arbitrary for software products).

I won't point out other product names here, but you maybe have encountered something like below on some famous software products (even developed by listed companies):
a. says one-time fee, but charges you yearly, says yearly subscription, but charges you monthly.
b. always starts automatically, and has not setting to disable it.
c. the size of the installer does not match the actual functions, many small desktop software installation programs exceed 10 MB or even 100 MB.
You may not be sensitive to this, but as a software company, we know what it means, so we generally don’t install such software, because 200 KB can write about 5,000 code lines, and it’s less than 200 KB after compiled and packaged. As you can see on our download page, many of our products are less than 1 MB, basically around 1~2 MB.
d. asks you buy when starting, exiting even uninstalling.
e. asks you why uninstall it by a desktop UI or a popup web page.
f. install other software.
g. Upgrades quietly without the user's consent.
h. cannot uninstall.
...

3. If you do have specific questions about our product, please email us or say it here. It is best to have a screenshot to specify the problem. We will help you as soon as possible (consider the different time zone).

4. You can comment at here prove that you trust BDJ, and we are BDJ's veteran partner for nearly 20 years.

5. Please forgive that English is not my native language, but I hope you can understand these.

6. Hope this helps.

TriSun Software Limited

TriSun Software - Mar 13 2021 at 7:02pm Copy Link

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Nunya User I think maybe you should read your own promotion. I go by what THIS BDJ promotion page says and the very first bullet in The Fine Print section, says:

"After you purchase WinExt Pro it may be used for 60 months and **will not function after that unless you renew your subscription**."

Your words, not mine. That makes it trial-ware. And, nowhere on this page does it say anything about a free version.

Mar 13 2021 at 8:08pm Copy Link

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TSS Support @Nunya User

Oh, so you said this.

This is totally a misunderstanding...

"Your words", no, In BDJ vendor-account, about the license, we CANNOT INPUT TEXT (except a license-related URL ), just can choose the item from the lists.

If you are interested in this, you can email us and we will send you the interface of BDJ vendor account.

So, for today's discounted selling (5 Years License), we can only select 60 months, and, OTHER WORDS ARE GENERATED BY BDJ SYSTEM AUTOMATICALLY.

If you have a good idea to optimized BDJ system, please contact BDJ.

If you feel this is a problem, you can leave the same comment on all subscription products on BDJ, such as today's "UpdateStar Premium Edition", the "THE FINE PRINT" is:

"After you purchase UpdateStar Premium Edition it may be used for 12 months and will not function after that unless you renew your subscription."

You can go to this page:
https://www.bitsdujour.co...deals-home

to tell that company they are greedy also if you have time.

Fortunately, we have left the detailed license about page on "THE FINE PRINT", in order to eliminate divergence, since we CANNOT INPUT TEXT on the license page on BDJ.

As my first answer, you can see that a few companies have not left a license-related page that they can describe in words, but we leave a URL there every time, because we consider that users may have questions. This is just a detail of why we say "We are the good example of how to make and keep customers".

Hope this helps.

Sincerely,
TriSun Software Limited

TriSun Software - Mar 13 2021 at 8:47pm Copy Link

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TSS Support @Nunya User

P.S.
In fact, the item text on BDJ purchase page is enough to describe all things you need to know before buy, for example:

WinExt Pro - 5 Years Personal License (3 PCs) PC $249.95 $19.99

Let me check it:

Product Name: WinExt
Product Edition: Pro
License Type: Personal License
Licensed PCs: 3
License Period: 5 Years
Running Platform: PC
Original Price (with Strikethrough): $249.95
Discounted Price: $19.99

Even you can calculate the discounted rate if you have time :)

TriSun Sofware Limited

TriSun Software - Mar 13 2021 at 8:58pm Copy Link

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Nunya User I think you seem to have a fundamental misconception of how business works. If someone is advertising your products incorrectly, YOU need to tell them that and make sure they fix it. It's YOUR reputation at stake.

This has nothing to do with me. It's YOUR responsibility to make sure YOUR products are advertised correctly. It's not up to your CUSTOMERS to fix YOUR business problems for you.

I read on this page that your product ceases to function after 60 months. You claim it reverts to the free version, which is a travesty in itself, but if what you say it true, YOU need to contact BDJ and tell them THEY are advertising your product incorrectly and giving your company a bad reputation. That is not MY responsibility. Shame on you for even suggesting that I fix YOUR problems for you.

As for your "subscription" software, it's not. Once a product is PAID for, it doesn't change to something different later on. If I bought a hat because I liked the way it looked on me, I wouldn't expect it to change to a different shape six months later just because the designer wanted it to.

When I pay for actual subscription software, it works the same from day one until the day I stop using it. When the license expires, I can no longer update it, but the software continues to function the same way as the day I bought it. That's TRUE subscription software. What you offer is PAID TRIAL-WARE.

Even if this product reverts to a lighter version of the same software after a period of time and doesn't actually cease to function, it's STILL TRIAL-WARE and NOT subscription software because it no longer functions the same as what was paid for. I can't believe you can legally get away with this.

Mar 14 2021 at 1:20pm Copy Link

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Nunya User And, BTW, going back something you said in your first reply:

"Many software ask you buy the Pro edition when Start, Exit, even Uninstall... or place a BIG purchase banner/button in a prominent position on the main interface (no any effect on actual functions), such as WinRAR, CCleaner, Wise Case, etc. In fact, as we know, all free + pro software products did these except ours."

This is not true. I've used WinRAR and CCleaner for years, for free. They've always functioned the same, or better with free updates, since day one. They always start and exit cleanly, with no ads. I do see a popup if there is an update to download, but that's a good thing. They've never uninstalled themselves. I've never seen a BIG purchase banner/button in a prominent position on the main interface. I've never experienced any of the problems that you CLAIM, ALL free + pro software has, with these two programs.

Mar 14 2021 at 1:40pm Copy Link

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Eric B Nunya, I am not affiliated with Trisun, but felt I needed to point out that in the software industry:

a "subscription" generally is paid for a monthly or yearly basis (of with a "automatically recurring charge via credit card kept on file) and only allows you to use a product and all new releases during the time that the subscription is active.

a "perpetual" license generally is a one time payment that allows you to use the version of the software you purchased (and generally minor version upgrades) for as long as you want even after it is out of its "support lifetime"

a few companies offer a "lifetime license" in that once you purchase the software you can get all new release for as long as they are providing them. However, often times a "lifetime license" is an additional charge that you can purchase in conjunction with the software product.

in addition, most vendor now provide some sort of "upgrade assurance" or similar at an additional cost for a specific time period that allows you to update the software for all versions released while your "upgrade assurance" is in effect

Mar 26 2021 at 11:20am Copy Link

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TSS Support @Nunya User

Thanks for your comments.

For WinRAR, Since we have the registered version, so cannot show you the screenshot, but when EXIT WinRAR trial version, it will prompt to buy (may be current version does not do this, if so, ignore it).

For CC, if you have never seen these things, I think it’s either the fake CC you used, or the fake CC I used.

1. BIG prompt window just tell you the Pro expired, with BIG YELLOW BUY NOW button, Extremely conspicuous.

https://www.trisunsoft.com/rkb/cc.png

2. As you see, the left part of CC free shows the module links, and CC makes the Upgrade (in fact, guide you to pay money) as a module, and uses whole working area under this "MODULE" guide you to pay money, so, you say it's not BIG...

https://www.trisunsoft.com/rkb/cc2.png

3. Made the Pay money BIG button AS AN OPTION

https://www.trisunsoft.com/rkb/cc3.png

-----
You said "I've never seen a BIG purchase banner/button in a prominent position on the main interface. I've never experienced any of the problems that you CLAIM, ALL free + pro software has, with these two programs."

So, where did you download CC?

In order to let you experience the real CC, leave its official site for you:

https://www.ccleaner.com/

Hope this helps.

TSS

TriSun Software - Mar 14 2021 at 8:41pm Copy Link

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Ken Shiro I downloaded the free version then decided to upgrade to the pro 5 year version. The application still says free version and I don't know how to register it.

Apr 24 2021 at 7:40am Copy Link

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TSS Support @Ken Shiro,

Just issued the license to you, please check your email (both inbox and spam folders).

TSS

TriSun Software - Apr 24 2021 at 7:42am Copy Link

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Ken Shiro I have the license, now where do I register it?

Apr 24 2021 at 7:45am Copy Link

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TSS Support @Ken Shiro

Please the blue license text at top-center, and then click "Input new license key..." menu item.

TSS

TriSun Software - Apr 24 2021 at 7:47am Copy Link

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Ken Shiro Lol. This is obviously not my day. I closed it and now it won't open. Should I try reinstalling?

Apr 24 2021 at 7:51am Copy Link

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Ken Shiro I'm old, but I'm not that old. Now I can't find the license key that I swear I saw on the receipt you sent. Now I know where to register it and I don't have the license. I'm in the twilight zone.

Apr 24 2021 at 8:04am Copy Link

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TSS Support @Ken Shiro,

Usually, do not need to reinstall it.

1. Check if it is running in the system tray and hidden.
2. Try to end the "WinExt.exe" process and then restart it.

TSS

TriSun Software - Apr 24 2021 at 8:04am Copy Link

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TSS Support @Ken Shiro

Just resent the license email to you.

TSS

TriSun Software - Apr 24 2021 at 8:13am Copy Link

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Ken Shiro This has been a comedy of errors. Okay, I got the email saying you sent it, but I still don't have the license. I'm about ready to give up. It's not your fault, but this is getting ridiculous.

Apr 24 2021 at 8:28am Copy Link

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BARRY SMITH It wont download the software !!!!!!

Apr 24 2021 at 9:11am Copy Link

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Ken Shiro Okay, I'm a dumbass. I went to Tri-Sun and retrieved my license. Sorry to be such a pain. Thanks for putting up with me.

Apr 24 2021 at 10:36am Copy Link

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Nunya User I'm confused. On this page, it say's:

"After you purchase WinExt Pro, it may be used for 60 months.
Today's promotion includes the following:
WinExt Pro - 1 Year Single License (1 PC) v18.072 ($0)"

If it's a one-year license, how will I be able to use it for 60 months?

Apr 24 2021 at 11:02am Copy Link

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Constantin Florea @Nunya User, I am sorry about the confusion. That was the license policy we used during the previous discounted deal we had for this product. I've fixed the license policy to reflect today's giveaway promotion.

So, this is actually a giveaway promotion for the 1 year license. During this giveaway we're up-selling the 5 years licenses of the product. Each of the purchase items titles contains the period (specified as years or months) that license is available for.

BitsDuJour Admin - Apr 24 2021 at 12:32pm Copy Link

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Nunya User Constantin Florea, thanks for clearing that up.

Apr 24 2021 at 3:05pm Copy Link

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TSS Support @Ken Shiro,

You're very welcome :)

TSS

TriSun Software - Apr 24 2021 at 9:40pm Copy Link

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Mike Shanahan Hello TriSun, Just wondering if WinExt contains a duplicate photo finder - maybe part of your 'file finder'? If so, I'm really looking for one that provides a *photo preview* of the picture duplicates. Does WinExt have this?

Thank you!

Jul 28 2021 at 3:17am Copy Link

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TSS Support @Mike Shanahan,

We have a product named "Duplicate Photo Finder Plus" that exactly does you said.

But it's hard to be included in WinExt, since WE already has a common duplicates finder, and, as you see, all the 10 modules are the common features, not the special feature for picture, video, etc.

You can go to our download page to try Duplicate Photo Finder Plus.

Hope this helps.

TriSun Software Limited

TriSun Software - Jul 28 2021 at 3:35am Copy Link

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Mike Shanahan @TSS Thank you for the speedy response.

Jul 28 2021 at 4:09am Copy Link

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TSS Support @Mike Shanahan,

You're very welcome :)

TSS

TriSun Software - Jul 28 2021 at 4:12am Copy Link

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Chuck @TSS Support - According to the fine print: "Upgrades to future versions of the software will be free for the lifetime of the product."

If someone purchases this now, they will receive every minor (25.1, 25.2, etc.) and major update (ie 26.0, 27.0, etc.) as long as TSS develops the product. Is this correct?

Nov 23 2021 at 4:57pm Copy Link

0

TSS Support @Chuck

Yes, lifetime license with lifetime upgrades.
This is the special discounted sale for BDJ users.

Hope this helps.

TSS Group.

TriSun Software - Nov 23 2021 at 6:47pm Copy Link

0

Nico Westerdale Great News! TriSun Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 24 2021 at 12:11am Copy Link

0

Jacen I had already installed a version of WinExt on my pc and I took a license on BitsDuJour I must download the version received in my email or can I activate directly on my pc version.
Thank you

Feb 9 2022 at 1:18pm Copy Link

0

Mike Lively Fine print says You must install/register the software while the promotion is active, and cannot do so afterwards. Is this true? That would mean I would have to install the software on 10 computers (home license) tonight and could not reinstall in the future with an updates that are included with the lifetime license. What is the correct information?

Feb 9 2022 at 5:59pm Copy Link

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TSS Support @BDJ
Please note that the title should be
"A Powerful Utilities Kit for Windows, Includes 13 Useful Tools"
The content should be:
"
...
12. Runs your trusted programs without UAC prompt.
13. Trace File Changes in Real Time
...
"
Please update your page.

TriSun Software Limited

TriSun Software - Feb 9 2022 at 9:33pm Copy Link

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TSS Support @Jacen
Please get the latest version from TSS official site always.
TSS

TriSun Software - Feb 9 2022 at 9:34pm Copy Link

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TSS Support @Mike Lively
First activating should be "while the promotion", other 9 PCs, any time.

TSS

TriSun Software - Feb 9 2022 at 9:35pm Copy Link

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Jacen ok for the activation to be validated, we have three days from receipt if I understood correctly.
thank you .

Feb 10 2022 at 11:04am Copy Link

0

TSS Support @Jacen
You're welcome.
TSS

TriSun Software - Feb 10 2022 at 9:14pm Copy Link

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Sal If it states:

Today's promotion includes the following:
WinExt Pro - LIFETIME Single License (1 PC) v28.0 ($19.99)

And:
The Fine Print states "After you purchase WinExt Pro it may be used INDEFINITELY."

BUT:

The website states " License Can Be Used FOR 1 YEAR"

Then:
LIFETIME Single License and may be used INDEFINITELY
is not TRUE

May 17 2022 at 5:29pm Copy Link

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TSS Support @Sal

This is discounted lifetime license for BDJ users.

Official site provide 1 year and lifetime license also.

On the official site, click buy now, and then you can select lifetime license on the checkout page.

Hope this helps.

TSS

TriSun Software - May 17 2022 at 7:44pm Copy Link

0

jack hath Where do you input the license key?

May 18 2022 at 4:25am Copy Link

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TSS Support @jack hath

Top-center.

TSS

TriSun Software - May 18 2022 at 5:00am Copy Link

0

Dennis McKay I read in the archived conversations that this has to be activated before the offer expires. I bought it but don't have a serial number to activate it yet. I'm getting ready to go to bed, have weird hours, and when I wake up the offer will be over and it won't have been activated. A little help here.

Aug 30 2022 at 4:02pm Copy Link

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TSS Support @Dennis McKay

This is caused by BDJ calling our interface is not 100% successful.

Anyway, have generated your key manually, and sent to you by email.

TSS

TriSun Software - Aug 30 2022 at 11:04pm Copy Link

0

asdf User @TSS Support,

i1.s the fineprint: restriction: "You must install/register the software while the promotion is active, and cannot do so afterwards° applied to this offer
(which would be the deal-breaker because of not being able to install instantly(lack of time, pc-new windows installation,...)?
Or did the restriction refer to a giveaway-version and just wasnßt deleted from the fineprint?
2. is duplicate-search a really byte-by byte search?

Please answer before offer ends. Thank you in advance
asdf

Sep 1 2022 at 3:40am Copy Link

0

asdf User Unfortunately the question regarding activation (if really is necessessary during offer for the purchased version notonlyfor give-away-version) has not been published and answered. So a purchase does notmake sense.
Cant understand whyit has not been published/answered together with the question ofyte by byte comparison.
Will take a lookshortly before offer ends, hoping the question then may be answered
A.

Sep 1 2022 at 3:40am Copy Link

0

Constantin Florea @asdf User, I am sorry for the delay in replying to your question. You assumption, that that part in the license policy is something which stayed there since the last time we ran this product as a giveaway, may be correct. This is because this is a discounted deal promotion, so customers are paying for the product, in which case they should be able to install the application any time they want to.

I just asked the vendor to help clarify this issue.

BitsDuJour Admin - Sep 1 2022 at 3:56am Copy Link

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fpi fpi The 28 version is date from Feb 11, 2022
The current 30 version is date from Jun 16, 2022
Just update the descriptive text.

Dec 16 2022 at 3:47am Copy Link

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Nico Westerdale Great News! TriSun Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Dec 17 2022 at 12:11am Copy Link

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Piotr User I bought the Pro version for three PCs (I have two). After a while, this version was downgraded automatically to Free because, as they said, I exhausted the number of Pro instals. How is it possible to have the software installed on more than three PCs while I have two? Beats me. Scam. I would not recommend this program (WinExt) to anyone. If you need it, use the free version, do not spend money on the "Pro" version, as at some point the developer will swindle you.

Jan 6 2023 at 2:50am Copy Link

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TSS Support @Piotr User

Sorry for this. Please contact us by email, we will reset the license for you.

TSS

TriSun Software - Jan 6 2023 at 8:50pm Copy Link

0

Gary User I purchased a 3-computer license and installed on the first computer. Registered the license. It finds 202 issues. I click fix. It says it fixed 202 issues. Then when I do a scan again it finds the same 202 issues - apparently, they are not getting fixed. Do you have an solution?

May 4 2023 at 7:37am Copy Link

0

Gary User I tried using the developers' chat help on the website - all they told me is "That's Windows Problem." so apparently the program does not find and fix registry issues, it only finds issues.

May 4 2023 at 7:46am Copy Link

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TSS Support @Gary User

Yes, Windows will automatically reset these 202 items for compatibility with windows 3.1, 95, 98, 2000, XP purpose.

Hope this helps.

TSS

TriSun Software - May 4 2023 at 11:27pm Copy Link

0

Gary User so then why doesn't your program exclude those 202 items from its scan?

May 5 2023 at 6:47am Copy Link

1

Richard User For those interested, this page compares Free and Pro editions.
https://www.trisunsoft.co...s-list.htm

May 5 2023 at 6:40pm Copy Link

0

Rob User I purchased the program last year but although I ma using it on my laptop only it wont accept my serial number saying that I have used up the number of copies. allowed. I did reinstalled it once after formatting my HD. Please help resolve this issue.

Jul 3 2023 at 5:59am Copy Link

0

Jon Spain I've had that before with other TriSun software but they're very good about restoring access, reach out directly.

Jul 4 2023 at 1:23am Copy Link

0

Jon Spain If you receive the "why upgrade to paid" window, look for "lost license key?" at the foot of the screen, which should help you retrieve one that works, probably using the same email address. I would post an image here but I can't see how.

Jul 4 2023 at 1:30am Copy Link

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Rob User It worked. Thanks!

Jul 4 2023 at 9:53am Copy Link

0

Peter Blum I can not upgrade to the proversion
I copy the registration number from the mail and paste it in the inputfield, the programm says that the code is wrong

Nov 7 2023 at 12:28am Copy Link

7

Kate the license code can not use.

Nov 7 2023 at 12:53am Copy Link

3

Pixel Photo "KEY INVALID" ??????????
The program says that the code is wrong,

***If you read the old comments,
It seems like quite an adventure to be able to activate this product correctly, it's not the first time, why??? ****

Please a correct Key

Thank you very much :-)

Nov 7 2023 at 1:14am Copy Link

3

Lynne User Windows Defender comes up with

Win32/Lodi!MTB and says to remove immediately. Alert level high. Suggest scan and rescan before installing. I am not going to take risk after I googled it.

Not happy BitsDuJour

Nov 7 2023 at 1:30am Copy Link

5

denis User la clé de licence envoyé par mail ne fonctionne pas.
Merci de bien vouloir faire le necessaire

Nov 7 2023 at 3:40am Copy Link

0

Crish User "KEY INVALID" ??????????
The program says that the code is wrong,

Nov 7 2023 at 4:08am Copy Link

0

Frank User "KEY INVALID" . Can you send me please a good key ?

Nov 7 2023 at 4:30am Copy Link

0

Brad Marsh Key seems not to be correct can you correct this please

Nov 7 2023 at 4:58am Copy Link

0

pai User "KEY INVALID"
The code is wrong

Nov 7 2023 at 5:01am Copy Link

0

Andreas User As reported: Invalid key. Deleted.

Nov 7 2023 at 5:36am Copy Link

0

Bernard User As already said: invalid key!

Nov 7 2023 at 5:50am Copy Link

0

Pixel Photo No one to answer us and correct this problem, ????

Thank you very much :-)

Nov 7 2023 at 5:54am Copy Link

1

Simon Chan Invalid key

Nov 7 2023 at 6:06am Copy Link

0

igor User Download failed virus detected.

Nov 7 2023 at 6:26am Copy Link

1

HD Why are you offering this product despite, so many issues reported by users?
Even FREE is not worth it.

Nov 7 2023 at 7:27am Copy Link

1

Constantin Florea I am sorry about the issue with the registration code. We've already emailed the vendor about this and I am sure that when they see our emails they will help us fix the issue. It could be a matter of simply having to reset the registration code which is something only the vendor can do.

BitsDuJour Admin - Nov 7 2023 at 7:39am Copy Link

1

HD Sincerely appreciate your prompt attention to this matter. I am going to download the utility.

Nov 7 2023 at 7:42am Copy Link

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HD Dr. Support,
I just paid for 3 Licenses for WinExt Pro - Guess what?
I download the application - 2.6 Mb .exe file - ??????????? Something is fishy here.

As soon as I launch the .exe
"Operation did not complete successfully because the file contains virus or potentially unwanted software."

This now confirms rest of the users findings. I would suggest an immediate fix, alternatively refund the transaction.

BTW: How come you do not add a feature to "attach" so that a picture is worth a million words.

Nov 7 2023 at 8:00am Copy Link

1

EJames User KEY INVALID

Nov 7 2023 at 12:03pm Copy Link

0

HOLSTEIN GERARD le code d'activation n'est pas correct

Nov 7 2023 at 12:16pm Copy Link

0

HD I just purchased license for 3 computers. The download file size is only 2.3 MB and completes downloading. Launching the .exe install file pops up a message as follows:
"Operation did not complete successfully.because the file contains a Virus or potentially unwanted Software"

Please advise the correction or process the REFUND.
Thanks

Nov 7 2023 at 1:11pm Copy Link

2

Tylicia Tchelebon I also am receiving the key is invalid message & yet they send it to ones email? Why would they expect anyone to trust to buy their product if they can't honor the key they send?

Nov 7 2023 at 3:25pm Copy Link

0

Brian W Windows Defender says Virus Detected so Chrome won't download it. In the download list it says "Virus detected" in red below the filename.

Nov 7 2023 at 8:27pm Copy Link

2

Y I got totally ripped off. I want a better discount and be fully compensated for.

Nov 7 2023 at 9:05pm Copy Link

1

Bernard User I've uninstalled this shit!

Nov 7 2023 at 9:15pm Copy Link

1

TSS Support @all

We're very sorry for this issue.

The giveaway key is working now!

That's our mistake.

Say sorry again~

TSS

TriSun Software - Nov 7 2023 at 10:26pm Copy Link

0

TSS Support @HD

Yes, our software is very small because it is developed natively and does not use third-party components.

About the virus, please see the check result on BDJ's page by virustotal.com

Thank you.

TSS

TriSun Software - Nov 7 2023 at 10:36pm Copy Link

0

E LOMBARDI unable to install... McAfee keeps deleting file... Tried running as Administrator and it launches Ok & then, once again, McAffee deletes and quarantined the .exe file!

Nov 8 2023 at 4:21am Copy Link

0

HD Hello Support,
I just verified your application install file "win-ext.exe" with virustotal.com - All vendors show RED signals as virus file and/or unsafe to install.

I am now fed up with this app. PLEASE PROCESS REFUND back to my account for 3 Licensed I purchased yesterday. Order Number BDJ-hGb0NH in the amount of $29.99 USD.

Thanks,
-HD

Nov 8 2023 at 8:31am Copy Link

0

Constantin Florea @HD, The refund has been processed yesterday 8th of November based on your request.

BitsDuJour Admin - Nov 9 2023 at 5:04am Copy Link

0

styrobrain Hi! The current sale reminded me that I bought this earlier, but never installed it. Did so now. My license key from the BdJ receipt got rejected. Appearantly I fell into this trap: "You must install/register the software while the promotion is active, and cannot do so afterwards." My bad.

But here's a question. What I bought was a Lifetime Home License (10 PCs). Would I have had to install the software on TEN PCs while the promotion was running to claim my license fully, or would ONE installation have been sufficient?

Jan 31 2024 at 4:47am Copy Link

0

Constantin Florea @styrobrain, I do see your purchase for the license you mentioned. Since you did pay for the license (I mean since it wasn't a free license) you should be able to install the application any time. The condition you mentioned:
"
You must install/register the software while the promotion is active, and cannot do so afterwards
"
only applies to giveaways. I have also corrected this this promotion page (in "The Fine Print" tab), it now states:
"
You can install/register the software at any time.
"

I have also contacted the vendor to help you with registering the product.

BitsDuJour Admin - Jan 31 2024 at 1:37pm Copy Link

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styrobrain @Constantin, I'm glad to read that, obviously :-) Thank you very much! Btw., I copied the gotcha quote from the receipt, not from the promotion page.

If it does not apply to paid licenses, my question above is of course moot.

Jan 31 2024 at 3:10pm Copy Link

0

HJ B What is needed is a utility that monitors for system crashes AND for unusual periods of application not responding, and gives the user a clear report on what went wrong and how to fix it.

Windows keeps a log entry of just about everything that happens, but the average user is not equipped to track down and understand the significance of such entries.

Jan 31 2024 at 7:42pm Copy Link

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styrobrain @Constantin, I contacted the vendor and received new registration info, which now works as I had expected the original info from the BDJ receipt to do. I'm up and running now. Thanks again!

Feb 3 2024 at 5:11pm Copy Link

0

Niels Erik Karkov Installation of trial failed as the file contains a virus or potentially unwanted software. Not much to go on - have you some advice? Best wishes Niels

Apr 28 2024 at 4:21am Copy Link

1

Constantin Florea @Niels Erik Karkov, I just emailed the vendor asking him to help with the issue you mentioned.

BitsDuJour Admin - Apr 28 2024 at 5:06am Copy Link

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Gary User Win 11 Pro won't allow it to be installed - reports a virus.

Jul 2 2024 at 4:54am Copy Link

1

NRL Is this a lifetime license? You say lifetime license but the website says lifetime support and you have to pay every year. It says the license is only good for one year? There is a big difference between the two. Which is it?

Jul 2 2024 at 6:25am Copy Link

0

TSS Support @Gary User
Please click "Virus Scan" button on this page to know more details.

BDJ does not allow a software that contains virus list on their site.

Hope this helps.

TSS

TriSun Software - Jul 2 2024 at 6:57am Copy Link

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TSS Support @NRL

Yes, lifetime license on BDJ today.

Please see BDJ's description:

"
Today's promotion includes the following:
WinExt Pro - Lifetime Single License (1 PC) v30.0 ($19.99)
WinExt Pro - Lifetime Personal License (3 PCs) ($29.99)
WinExt Pro - Lifetime Home License (10 PCs) ($49.99)
"

Hope this helps.

TSS

TriSun Software - Jul 2 2024 at 6:58am Copy Link

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Gary User when i click the "virus scan" link I get an error page stating "Uh-oh, Something isn't working right. We've dispatched our squad of techies to track it down!"

WinExt is batting 0 for 2

Jul 2 2024 at 7:34am Copy Link

1

TSS Support @Gary User

@BitsDuJour

"when i click the "virus scan" link I get an error page stating "Uh-oh, Something isn't working right. We've dispatched our squad of techies to track it down!"

Please help this user.
Thank you.

TriSun Software - Jul 2 2024 at 10:35am Copy Link

1

HJ B This will not install on my Windows 11 computer. Blocked by malwarebytes.

The virus scan link on this page provides no help.

Jul 2 2024 at 2:31pm Copy Link

1

NRL I hope there is no virus. I allowed it on my 2 computers and installed it. It was coming up as a virus too. I have not used the program yet though.

Jul 2 2024 at 2:48pm Copy Link

0

NRL The only reason I allowed it on my computer is because BitsDuJour is a good company. If I got it from anyplace else I would have deleted it from my computer and asked for my money back.

Jul 2 2024 at 2:51pm Copy Link

0

Bill User Downloader says Virus Detected.

Jul 1 2025 at 2:24am Copy Link

4

Loyal Customer This software seems to be suspicious.
I won't install this software on any of my computers.
At least half of "VirusTotal" scanners flagged it in red.
My AVAST flagged it and moved it to its Quarantine.

This download even secretly drops another suspicious file when you click to download this program, and that file gets caught and moved to the Quarantine immediately by AVAST.
I think BDJ should do some checking on this software and not allow our security to be compromised.
Thank you.

Jul 1 2025 at 4:01am Copy Link

8

Eduardo Amado Norton 360 detected this software as virus.

Jul 1 2025 at 6:41am Copy Link

6

Luis User McAfee detected virus "hti!71c8cc4a"

Jul 2 2025 at 8:28am Copy Link

2

Bill User Does anyone actually think that BitsDuJour look at these comments?

Jul 2 2025 at 8:45am Copy Link

1

Eduardo Amado Don't know. Is important at least that we look our comments each other.

Jul 2 2025 at 8:56am Copy Link

2

Bill User Yes, fair enough Eduardo. I quote, from BitsDuJour: Every day we review great Mac & PC apps, and get you discounts up to 100%. I do think that they have a responsability to us.

Jul 2 2025 at 9:56am Copy Link

0

Loyal Customer I scanned again at VirusTotal (www.virustotal.com), and 16 of the 38 scanners flagged this software in red, as an unsafe program.
These scanners include AVG, Avast, Avira, Eset, Kaspersky, McAfee, Microsoft, Panda, Symantec, and more.

Jul 2 2025 at 11:16am Copy Link

2

HJ B "Virus detected"

Jul 2 2025 at 11:41am Copy Link

2

Joël User Bonjour,
Pendant 3 jours de suite, Mc afee a détecté un virus sur windows 11. Je ne prends pas de risque en attendant des explications.

Hello,
For three days in a row, McAfee has detected a virus on Windows 11. I'm not taking any chances while waiting for an explanation.

Jul 3 2025 at 3:54am Copy Link

2

Tom User Malwarebytes detecting a virus

Jul 3 2025 at 7:31am Copy Link

1

Bud Gallagher Download failed when I tried to complete the purchase of free version. Tried to order again with different browser but could not reorder a 2nd time. How can I download the program?.

Oct 25 2025 at 11:37am Copy Link

2

Constantin Florea @Bud Gallagher, The registration information was sent to all participants up to this moment.

BitsDuJour Admin - Oct 27 2025 at 4:24pm Copy Link

0

anonny User @Bud Gallagher go look at your purchases up on the pages BDJ header where it shows your login state, usually the download link is available there, just the license key is missing and relies upon emails getting through or working.

Oct 28 2025 at 5:43am Copy Link

1

WHD Again not recieved activation key. Waiting since yesterday for Mail after multible times resend.

Oct 28 2025 at 6:10am Copy Link

3

Phil Me In Missing activation key!

Oct 28 2025 at 10:02am Copy Link

2

John Nagy No email, many hours. This won't actually run on WIN11 apparently anyway. I see my previous post saying this was deleted. Huh.

Oct 28 2025 at 2:51pm Copy Link

1

Constantin Florea @John Nagy, I am sorry about the delay in sending the registration information. We are still experiencing the issue with the email sending service which means we need to send periodically the giveaway registration information in a manual way.

BitsDuJour Admin - Oct 29 2025 at 4:11am Copy Link

0

Richy I received it day before yesterday, tried to download it and...NOTHING HAPPENED.
After clicking on it at least five times and waiting 30 seconds after each time, I GAVE UP and deleting the link, the email, the code, EVERYTHING.
It is very obvious from the complaints you've received above that there is a problem with either the download, the vendor, or receipt of transmission which maybe both.
I'll tell you what: get it fixed....send me another email with a working link...and I'll be satisfied with that.

Oct 30 2025 at 6:41am Copy Link

0

Vitor Coelho Till this moment I haven't received the activation key !!!

Please send me the key

Oct 30 2025 at 11:47am Copy Link

1

Constantin Florea @Vitor Coelho, I just sent you an email with the registration code and the installer URL. I also it to you yesterday 1st of November. Please let me know if you received it. If not, please check in your Spam folder and if it's not there please send us at notify@bitsdujour.com another email address where we could send you the registration code and the installer URL (because if we tried sending it you twice at a specific email address and you did not receive it then chances are that sending it a third time to the same email address won't work, that is why I am asking for the new email address).

BitsDuJour Admin - Nov 1 2025 at 11:01pm Copy Link

0

Constantin Florea @Richy, In the email you received, the installer URL is in plain text. If clicking on the installer URL didn't work, please copy it and paste it into the address bar of a browser and press Enter. That will start the download.

For easier reference I will put the installer URL below:
https://www.trisunsoft.co...in-ext.zip

After installing it, you can use the registration code from the email you received yesterday to register the application.

BitsDuJour Admin - Nov 1 2025 at 11:05pm Copy Link

0

Stephen Warkentien Windows Defender is blocking my attempts to download the software.

In fact every program I try to download from their website is also blocked by Windows Defender.

Looking back at past comments this issue has been known for over two years.

Feb 25 at 1:25pm Copy Link

1

Stephen Warkentien In looking back at previous comments, this problem is over two years old.

Anything I try to download from their website has the same problem.

Feb 25 at 1:35pm Copy Link

0

Nico Westerdale Great News! TriSun Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 26 at 12:11am Copy Link

0

Nico Westerdale Great News! TriSun Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 27 at 12:11am Copy Link

0

Virus Scan for WinExt Pro

A Powerful Utilities Kit for Windows, Includes 12 Useful Tools

Download Virus Scan - WinExt Pro (Zip)

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