How Strong is the Foundation of Your Customer Community?
More businesses are investing in customer communities, but great community strategy doesn't come easy. Shaky foundations are all too common and carry many revealing symptoms. Poor participation rates, infighting and increased off-topic discussions to name a few.
This ebook looks at the three foundational pillars: Sales, Support and Social. Learn how you can leverage them to create a healthy and thriving customer community.
Table of Contents
- Introduction P.03
- The Sales Pillar P.07
- The Support Pillar P.13
- The Social Pillar P.17
- Creating the Right Kind of Conversation P.18
- Conclusion P.19
Review Written by Constantin Florea
Prices are subject to vendor's pricing and may change
Frequently Bought Together
If you love this, you might also like...
Mac & PC
Slack-Powered HR
Learn how Slack helps HR teams increase their business impact.
- Your discount coupon code will be applied to your purchase when you click the 'Buy Now' button.
- BitsDuJour downloads use a discount coupon code that comes direct from the software vendor, so you'll always get the latest version of the software app sold under the same terms as a regular sale, just at a great promotional price.
- Prices do not necessarily include taxes, which will vary by country.
