Virus Scan for Duplicate File Finder Plus

Kenneth Bates I tried downloading the cross-sell offer, I Tree Basic (Trial) but Kaspersky identified it as malicious and recommended to discard. Any comments?

Nov 26 2013 at 4:14am Copy Link

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TSS Support Re Kenneth Bates,

Because current version is portable edition, and it has a .vbs script.
Maybe the .vbs file caused this.

We are upgrade 1Tree Basic (v2.2 - v3.0), when the offer is starting, the .vbs file will no longer exist.

So, please download and try 1Tree Basic when the offer is starting.

TriSun Software - Nov 26 2013 at 4:24am Copy Link

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Kenneth Bates Thank you for your reply. Should I understand from this that the revised version will no longer be portable?

Nov 26 2013 at 8:56am Copy Link

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TSS Support Re Kenneth Bates,

Yes, you are right.

Now, 1Tree Basic v3.0 is available, please try it at
http://www.trisunsoft.com/1tree/

Because it is licensed to PC(s), so, we do not provide the portable version.

Please understand this.

TriSun Software - Nov 26 2013 at 9:01am Copy Link

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Kenneth Bates Thank you again.
I downloaded the new version of 1Tree Basiv v3.0 and I still got the same message. When I looked into it further, I discoverred that it was not Kaspersky which was flagging it as malware but Google Chrome. It did give me the option of Dicard/Keep/Further Info. Upon clicking on the Further Info. option it brought up a page about Phishing and recommended running in a sandbox environment. I have not tried other browsers to see if they give the same warnings but I suggest that you do so before offering it on BDJ, otherwise you will get a flood of complaints and questions.

Nov 26 2013 at 9:44am Copy Link

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Bjondc Will I be able to get two copies of the "free" offer when it is active? Will I need to use different emails or something? I have two computers I'd want to install it on -- or at least be able to move between.

Nov 26 2013 at 10:48am Copy Link

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TSS Support Re Kenneth Bates

For 1Tree Basic,

1. About software, it's 100% clean and safe, see
http://www.softpedia.com/...09195.html

2. About webpage, http://www.trisunsoft.com/1tree/
I have visited it in Chrome, Firefox, IE, Opera on Win 2000, XP, 2003, Vista, 7, 8.
4 * 6 platforms, no security warning.

And since these four years, no user said they (1Tree Basic software and its webpage) are dangerous.

Would you please share the detail to us?

Which? When? How?

Thank you.

TriSun Software - Nov 26 2013 at 5:05pm Copy Link

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TSS Support Re Bjondc,

Yes, you can use different emails to get two copies.

TriSun Software - Nov 26 2013 at 5:05pm Copy Link

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Bjondc My question is more on the order of -- do I *have* to use two different emails? Is it possible to get more than one license under the same email with this offer?

Nov 26 2013 at 6:06pm Copy Link

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TSS Support Re Bjondc,

Do it as below guide.
One email box for one Single License (1 PC) key.
One Single License (1 PC) key for one PC.

TriSun Software - Nov 26 2013 at 6:24pm Copy Link

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peter schleifer Would you be so kind as to inform us where the difference between Basic and Plus lies? Since Plus is free, and Basic is paid, I presume Basic is "more" than Plus, so Plus should have less functionality than Basic, and I would be interested in knowing which functions have been removed here. Thank you!

Nov 27 2013 at 2:05am Copy Link

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Chris Hello, I noticed that this program also is for Lifetime Updates, but I purchased 1Tree Basic and am wondering if it has the same Lifetime Updates as well or if it is just for minor versions.

Thanks.....

Nov 27 2013 at 2:24am Copy Link

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Toni McConnel Duplicate File Finder will search whole C: drive (including Recycle Bin!), not at all desirable, but will not search Documents and Settings. ?????

Nov 27 2013 at 2:24am Copy Link

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Peter Thompson Does the program show information such as checksums? I've heard sometimes file's that are the same found in programs like this aren't always the same and a good way to see this is for a file finder to show checksum information

Nov 27 2013 at 2:56am Copy Link

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Kenneth Bates Hi, I have just seen your message and will try to do as you say. Do you wish to send me a contact email address as I am not sure what I can send through this facility.

Nov 27 2013 at 3:42am Copy Link

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TSS Support Re peter schleifer,

Not Basic, Plus editions for one product, they are two different product.

Please see them carefully:
100% OFF product: Duplicate File Finder Plus
Official page:
http://duplicatefilefinde...r-plus.htm
60% OFF cross-sell product: 1Tree Basic
Official page: http://www.trisunsoft.com/1tree/

TriSun Software - Nov 27 2013 at 6:15am Copy Link

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TSS Support Re Chris,

Yes, 1Tree Basic is lifetime upgrade for free also.

Please refer to its official page to know more detail:
http://www.trisunsoft.com.../#purchase

TriSun Software - Nov 27 2013 at 6:17am Copy Link

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TSS Support Re Toni McConnel,

Some system and special folders are excluded for scanning by default. Such as program files, app data, you can set them in the Options interface.

Also, you can set to exclude recycle bin.

By default, it does not exclude recycle bin due to if there are duplicates in other locations, then you can safely permanently delete the ones that in recycle bins.

TriSun Software - Nov 27 2013 at 6:21am Copy Link

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TSS Support Re Peter Thompson,

We have developed the high-speed file comparison algorithm, and it is built-in with Duplicate File Finder Plus.

Not checksum, not others, it is we own file comparison algorithm, fast, accurate.

For normal users, they do not need to know checksum, even, they have ever heard about checksum.

Just try, and observe the result. Also, you can make a copy of a JPG or other file, and then open it by Notepad, change any one or more bytes, to verify the result is accurate or not.

TriSun Software - Nov 27 2013 at 6:28am Copy Link

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TSS Support Re Kenneth Bates,

To contact us, just click the "Help - Request Support" menu item on the main interface of 1Tree Basic.

You can also directly send your message to support

TriSunSoft.com

TriSun Software - Nov 27 2013 at 6:32am Copy Link

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Toni McConnel I don't think you understood my question. Documents and Settings IS one of the options. If I select it, DFF does NOT scan the folder, nor any part of it. No activity shows, just immediate 'results' that say no duplicates found, which is ridiculous. That folder on my system is full of duplicates. Other options do work, such as scan entire drive C:. But Documents and Settings choice comes up blank. You haven't seen this problem before? Perhaps I have a bad installation and I'll try reinstalling.

Nov 27 2013 at 7:26am Copy Link

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peter schleifer Han Lee, thank you very much for answering my stupid question, sorry for mixing-up things here!

I just own a free file comparer, so I'll download this kind offer which is free for one day, and if it is better than my current free tool, I'll happily upgrade to further versions, too - thank you again!

Nov 27 2013 at 7:34am Copy Link

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TSS Support Re peter schleifer,

You are welcome.

TriSun Software - Nov 27 2013 at 8:00am Copy Link

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TSS Support Re Toni McConnel,

Sorry, Maybe I cannot understand your problem still.

1. You want to scan "C:\Documents and Settings" folder.

If it is listed in the excluding box on the Options interface, just click X button to remove it.

2. You do not want to scan "C:\Documents and Settings"

If it is not listed in the excluding box on the Options interface, just click + button to add it.

Very sorry, maybe I cannot understand your question.

So, if you have the advanced questions, please contact me at support

DuplicateFileFinder4PC.com

I will do my utmost to resolve it.

If it needs to optimize, we will make it better in the next version.

TriSun Software - Nov 27 2013 at 8:40am Copy Link

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Bjondc Thank you for the clarification on getting two licenses -- i.e. 1 per PC/email.

Nov 27 2013 at 9:47am Copy Link

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TSS Support Re Bjondc,

You are welcome.

TriSun Software - Nov 27 2013 at 7:25pm Copy Link

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Bjondc Got the s/w, installed, & found easy to use.
(unfortunately, my space-problem is not due to that many large dupes -- just too much stuff! gotta offload some of it!)

Nov 27 2013 at 7:49pm Copy Link

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Cary Adams WOW. Free lifetime updates for Duplicate File Finder Plus. How generous. Thank you!

Nov 28 2013 at 3:32am Copy Link

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Loco78 * The downloaded installer is not working 'error 5: Access is denied'

May 12 2014 at 4:38am Copy Link

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Alex McLeod Worked like a charm. Thanks for the program.

May 12 2014 at 4:58am Copy Link

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TSS Support Re Loco78,

1. Please download it again at
http://duplicatefilefinde...r-plus.zip

2. Extract the installer from the .zip file.

3. Try to run the .exe installer as Administrator.

TriSun Software - May 12 2014 at 5:39am Copy Link

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TSS Support Re Alex McLeod,

Thanks.

TriSun Software - May 12 2014 at 5:40am Copy Link

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George Butel Does it access AppData on all accounts (Win7/8.1)?

May 12 2014 at 7:40am Copy Link

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TSS Support Re George Butel,

No.

Its settings for current user are stored in current users AppData. And for average users, there is no setting needs to change.

TriSun Software - May 12 2014 at 8:02am Copy Link

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Terry Lee For me it is quite needless!

May 12 2014 at 9:12am Copy Link

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TSS Support Re Terry Lee,

OK, thanks for your time.

TriSun Software - May 12 2014 at 10:04am Copy Link

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Loco78 * So I made installation completed but the key sent by email does not match.
Please enter a valid license key, and so all the time.

May 12 2014 at 11:28am Copy Link

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Loco78 * I downloaded the re-installation information from my account in BitsDuJour and found out that I received another key.
That had typhus and small characters and the new has only typhus and fit.
Now everything works thanks.
Regards

May 12 2014 at 11:37am Copy Link

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Robert Patterson Program installed okay on Win 7 64bit.
I scanned a folder containing 1226 subfolders containing 135,551 photo files. Program stopped working before completing the scan.
Scanned the same folder again. Scan completed in 1.5 minutes indicating it scanned 27 GB, 1227 folders containing 135551 files
Found "300.5 MB for 209 duplicate files in 99 groups" These actually were 5 folders: 2 folders with identical content and 3 folders with identical content. I deleted the three folders that that were dups of the other two. But I know from simple observation there are many, many more duplicate files that were not found. A rerun on the same folder after deleting the 3 folders took 40 seconds and indicated no duplicates in 1224 folders with 135,221 files (26.66 GB). I suspect the program used whatever was cached before crashing on the first run rather than running the scan again. Anyway, this program has the same faults I have seen with some other Dup finders: It cannot easily handle large numbers of files. I may try again, but I probably will be deleting this program unless someone can tell me enough about the program to resolve this problem.

May 12 2014 at 11:55am Copy Link

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Radu Focshaner The program DOES NOT compare files contents as claimed ! It selects the duplicate by file size only !!! There is no option to force it check the contents .

As such...it is not reliable and even dangerous !

May 12 2014 at 3:27pm Copy Link

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Radu Focshaner I just checked now and I found that all files detected as duplicates are not even the same size. The program displays a size of 700 for all the files in the group, but, in fact, each file is of a different size !!

Well.... program going down the drain..

May 12 2014 at 3:27pm Copy Link

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Bill Williams Didn't work for me. Ran it then Glarysoft's Dupe Finder which came up with 514k files and 172k dupes in less than a minute. Meanwhile, I left this one running and came back 4 hours later and it was still showing the same folder and it spun along. Uninstalled it.

May 12 2014 at 3:54pm Copy Link

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TSS Support Re Loco78,

The license key is
TDFP-XAAY-SGXZ-NZZL

I have tested BDJ installer and key, it works.

TriSun Software - May 12 2014 at 7:28pm Copy Link

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TSS Support Re Robert Patterson,

Thanks for your time.

But we cannot understand the problem accurately, would you please describe your problem in short?

Just let me know "What do you need?" We will test it and tell you how to do, or improve it.

TriSun Software - May 12 2014 at 7:39pm Copy Link

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TSS Support Re Radu Focshaner,

No, it compares file contents.

Just make a copy of a picture, mp3, docx, xlsx, or any others, and open it in Notepad to change one byte.

And then, user D2FP to scan this folder that contains your copy, the files with the same bytes will not show in the result listing.

TriSun Software - May 12 2014 at 7:45pm Copy Link

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TSS Support Re Bill Williams,

OK, sorry, thanks.

TriSun Software - May 12 2014 at 7:48pm Copy Link

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Danny Last year, 05-12-2014, we have here free license key for Duplicate File Finder Plus certification. Continue this free license key lifetime valid?

Mar 3 2015 at 2:03pm Copy Link

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TSS Support Re Danny,
Yes.

TriSun Software - Mar 3 2015 at 4:38pm Copy Link

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Chris @ Qiulin ~ I have version 3.1 from the giveaway here as Danny said. I downloaded the trial above and it is 3.2, but once installed it is trial so I had to install 3.1 again, So, infact, there is no lifetime updates/upgrades for the free version you gave us last year.

Mar 4 2015 at 12:37am Copy Link

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ivansword I save all receipts, if it helps here is the terms as indicated in the receipt email . the xxxxxxxx's are obviously my key removed. according to this, all upgrades are indeed free. I cant speak for the company, but that were the stated terms. I will offer my thanks to said company though, so thanks!!

BitsDuJour Software Receipt - Duplicate File Finder Plus
Thank you for your order

Duplicate File Finder Plus
Platform: PC
Quantity: 1
Total: $0.00
Purchased: 5/13/2014 5:42:54 AM
Order Number: xxxxxxxxx
Purchased By: mr i cant reveal this information for obvious reasons

Download xxxxxxxxxx
Download using the link above and install the software.

Registration Information
Make sure to input the registration info exactly as it is shown below
You can install/register the software at any time. Upgrades to future versions of the software will be free for the lifetime of the product.
xxxxxxxxxxxxxxxxxxxxx
Use this registration information to unlock the software after installation.

Check it out folks, today you can also get 1Tree Basic 1-PC License at a 20% discount or 1Tree Pro Single License (1 PC) at a 20% discount or Duplicate Photo Finder Plus Single License (1 PC) at a 20% discount

But don't stop there, you can share this great deal with your friends!

Mar 4 2015 at 1:43am Copy Link

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TSS Support Re Chris & ivansword,

Yes, It's free to upgrade!
Now, please email us at support

duplicatefilefinder4pc.com
We will send the new key to you!

TriSun Software - Mar 4 2015 at 2:19am Copy Link

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Chris Thank you, the new key worked. Do we have to email you every time you update it?

Mar 4 2015 at 4:01am Copy Link

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TSS Support Re Chris,

No, we have recorded your email now.

Because you have not contacted us before this, so we have not your email address to notify you the new key. We're very sorry for this. Now, your copy is in our updating list.

TriSun Software - Mar 4 2015 at 4:12am Copy Link

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ivansword Outstanding CS. Well done, and as aforementioned, thanks TriSun.

Well played indeed :D

Mar 4 2015 at 7:45am Copy Link

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MountainKing Downloaded and tested it out.

- Non-resizeable window.
- Ugly interface
- App choked on my 5k vids. Went into a loop and didnot output anything.

I guess freewares would work better.

Jul 25 2015 at 1:48am Copy Link

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Lennard Gill Will only search and find on one Drive at a time, if it feels like it, but mostly stops responding!!

Any chance of getting a good copy

Jul 25 2015 at 3:34am Copy Link

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Marcelino, Jr. User On facebook, it says

"Object Moved
This document may be found here".

Whenever I click "here", it doesnt redirect. I was not able to download it.

Jul 25 2015 at 5:26am Copy Link

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BearPup While the program installed fine on Windows 10 (RTM), and seemed to run fine, it crashed on "Loading the result...". Uninstalled.

Regards,
BearPup

Jul 25 2015 at 6:27am Copy Link

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Rodney Henderson I could use this program, but as much as I like & appreciate the software BitsDujour makes available for download, I refuse to download any program that comes with limitations on it. This program should be on Giveaway of The day site so the time limitation fits. Free software should be free to be installed at any time, what happens if your HDD crashes, you can't reinstall it & that sucks.

Jul 25 2015 at 8:56am Copy Link

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TSS Support @MountainKing

Thanks for your comment.

- Non-resizeable window.
The main interface only needs these elements in current version, so it is designed as fixed window.
The result interface is resizable.

- Ugly interface
I'm sorry for this, it is a Win8 metro-like interface.

- App choked on my 5k vids. Went into a loop and didnot output anything.
It sounds like it does not work for you, thanks for your time.

- I guess freewares would work better.
Yes, today and tomorrow, it is 100% free, for everyone.

TriSun Software - Jul 25 2015 at 9:39am Copy Link

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TSS Support @Lennard Gill
"find on one Drive at a time"
It supports scan two or more drives:
Please choose "Only Scan the Following Selected Drive(s)" option, and click ... button to check the drives that you want to scan.

"stops responding!! "
I suggest you let it keeps working during scanning and comparing.
Once done, the result window will show automatically.

TriSun Software - Jul 25 2015 at 9:44am Copy Link

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TSS Support @Marcelino, Jr. User

Sorry for this. I don't know what happened on facebook.
Please email us at support@TriSunSoft.com (include your name and "from BDJ"), we will reply the download link and the license key of Duplicate File Finder Plus Single License (1 PC) with 1 Year Upgrades (today's giveaway).

TriSun Software - Jul 25 2015 at 9:53am Copy Link

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TSS Support @BearPup

I'm very sorry for this and thanks for your time.

TriSun Software - Jul 25 2015 at 9:55am Copy Link

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TSS Support @Rodney Henderson

In fact, you can use the giveaway (license key) after today.
"Must be installed/registered during promotion day" - I think it means that you need to install and activate it today, and in your upgrades period, you can reinstall and reactivate it too.

So, we made this choice on BDJ author's system, maybe we mistook this option.

As a supplement.

TriSun Software - Jul 25 2015 at 10:06am Copy Link

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Lennard Gill "It supports scan two or more drives:
Please choose "Only Scan the Following Selected Drive(s)" option, and click ... button to check the drives that you want to scan.

"stops responding!! "

Still as Original Post, will not work when more tha 1 drive select, if your lucky, most of the time just sits there *Not Responding"

Any chance of getting a working copy tomorrow??

on Win 8.1 if that's any help

Jul 25 2015 at 10:59am Copy Link

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TSS Support @Lennard Gill

Thanks for your information.

We will test more PCs, more files to improve the "Not Responding" problem.

Please send a message to support@TriSunSoft.com , once it is useable for you, we will notify you.

TriSun Software - Jul 25 2015 at 11:14am Copy Link

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TSS Support Hello everyone,

To know all our software products, please visit our homepage at
http://www.trisunsoft.com/

And you can find other 5 sites on the bottom of above page. Just visit them to know more detail if you are interested in them.

Thank you.

TriSun Software - Jul 25 2015 at 11:35am Copy Link

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Ahmed Fahmy - Ugly interface

removed it

Jul 25 2015 at 1:38pm Copy Link

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Marcelino, Jr. User @ Qiulin

It's the disabled cookie on firefox who's the culprit. I temporarily enabled it and the download page appeared. I am now able to install it and I will probably enjoy using it too.

Thank you very much!

Jul 25 2015 at 2:54pm Copy Link

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Tiffiny Mine hangs (Not Responding) once it gets to the "Loading the results" stage, so I never get a chance to see what duplicate files it found. Worked with test folders with only 3 text files in each, but not with real folders with a couple of hundred files, nor with whole drives (with a couple of thousand files).

Jul 25 2015 at 6:10pm Copy Link

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Lennard Gill Deleted yesterdays faulty offering and tried to download todays offering to see if the problem had been fixed but won`t let me download it, was looking forward to it but !!!

Jul 26 2015 at 12:53am Copy Link

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TSS Support @Marcelino, Jr. User
You're welcome :)

TriSun Software - Jul 26 2015 at 2:42am Copy Link

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TSS Support @Tiffiny User
Thanks for your time, we will test more PCs, more files to improve the "Not Responding" problem.

TriSun Software - Jul 26 2015 at 2:43am Copy Link

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TSS Support @Lennard Gill

As usual, a new version may take a few days even a few weeks to release.
Just waiting for our notice, we have recorded your email address.

TriSun Software - Jul 26 2015 at 2:46am Copy Link

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Franz User @TriSun Software Inc "The main interface only needs these elements in current version, so it is designed as fixed window."
It does not matter what the tool needs - important is what the user need or like!
Will you buy a "pure" car because the producer say: It drives also without paint?

Jul 26 2015 at 4:13am Copy Link

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Andy User One fundamental question: what is the method of comparing files to be identified as duplicates, i.e. what factors are taken into account when comparing files (size, date, content, etc.) e.g. does the software compare images by pixels, or only file size etc.?

Jul 26 2015 at 4:14am Copy Link

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PCM User You're kidding me. I have to manually check each file individually? You're kidding me. Please tell me you're kidding me. I have drives with 10's of thousands of files. That's the purpose of looking for a duplicate finder. Duh. I'm going back a great free program called DoubleKiller. I can check "all first dups" or "all last dups" and hit "go" and I'm done. Please tell me you're kidding me.

Jul 26 2015 at 7:17am Copy Link

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TSS Support @Franz User
Thanks for your suggestion.
Sure, we will make the main interface to be resizable according to the business requirement.

TriSun Software - Jul 26 2015 at 7:22am Copy Link

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TSS Support @Andy User
See its homepage:
"
It compares files relied on file contents, not file name, last modified date or file size.
"

TriSun Software - Jul 26 2015 at 7:25am Copy Link

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TSS Support @PCM User

Just a different and friendly design, for safe.

See the result interface:
"
It sorts the result by file size in descending order and displays the two adjacent groups in different color, in order to help you to locate the larger unwanted files. By default, it does not check any file, please manually check the unwanted duplicate files for deleting. Please retain one file for a group at least, unless you are sure that all files in this group are unwanted.
"

Also, consider this:
A duplicate DLL, the first in system folder, if you delete it, you may lose your Windows OS.

TriSun Software - Jul 26 2015 at 7:30am Copy Link

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PCM User And DoubleKiller lets you search by: Names are Identical AND/OR Sizes are Identical (names might have changed on same file) AND/OR Dates are Identical AND/OR CRC32-checksums are Identical. Search ONLY certain file extensions, Exclude only certain file extensions, skip files that are ReadOnly AND/OR Hidden AND/OR Archived AND/OR System AND/OR Certain Size... Where is ANY of this in this "pay for" software, except the choice for windows style "HUGE" files?
I can MOVE identical files to another location... On and On and On...
Please tell me you're kidding me. Double Killer is Free. Every day. Free.

Jul 26 2015 at 7:38am Copy Link

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TSS Support @PCM User

D2FP only finds the complete duplicates, only compare file contents. So do not consider names, sizes, dates,extensions.

I respect your choice - DoubleKiller.
Just ignore our D2FP, and you can think we're kidding you also.

Good luck :)

TriSun Software - Jul 26 2015 at 7:47am Copy Link

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Jonathan Nelson I downloaded the free version fine, but I never received the email with my license code. To my memeory this is the only BDJ product that I have never received the license code email. I guess you get what you pay for, absolutely nothing!

OK, I finally got the license code.

Jul 26 2015 at 9:16am Copy Link

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TSS Support @Jonathan Nelson

The license eMail is sent by BDJ.
Now, please check your spam/junk folder, or wait a moment, or just send us an email to get today's license key of D2FP Single License (1 PC) with 1 Year Upgraes.

TriSun Software - Jul 26 2015 at 9:23am Copy Link

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Constantin Florea @Jonathan Nelson, I've just resent you the receipt email.

BitsDuJour Admin - Jul 26 2015 at 10:13am Copy Link

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Jonathan Nelson OK, I finally received the license email.

Jul 26 2015 at 10:35am Copy Link

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Que La @Lennard Gill, I have sent you an email regarding the issue you mentioned.

BitsDuJour Admin - Jul 26 2015 at 7:41pm Copy Link

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Brian W Can you explain or rectify the concerns here:
https://www.mywot.com/en/...tent=popup

Virus Total: Detection ratio: 1 / 66
Fortinet says Malware site
https://www.virustotal.co.../analysis/

Feb 4 2016 at 12:56pm Copy Link

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TSS Support @Brian W,

We have used IM (http://www.installmonetizer.com/) service for a few months.

Until we found it is a Malware provider, so we removed it from our site and products.

Now, D2F site and its products are 100% clean.

TriSun Software - Feb 4 2016 at 11:13pm Copy Link

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Brian W @Qiulin. Thank you.

Feb 5 2016 at 6:34pm Copy Link

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Adrian Miller Automatic "Thanks, but no" to any program that has "You must install/register the software while the promotion is active, and cannot do so afterwards."

Usually means theyre just in it to harvest data to pass on to networks that spam you....

I have enough spam

Feb 7 2016 at 1:27am Copy Link

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Danny I have in the year 2013 here a free lifetime upgrades license. But these are no longer considered valid when entering and activating the latest Duplicate File Finder Plus version!

Feb 7 2016 at 1:53am Copy Link

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TSS Support @Danny
Sorry, the upgrades policy was changed in 2015.

TriSun Software - Feb 7 2016 at 1:58am Copy Link

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Danny @Qiulin,

Thanks for your answer.

That can be. But what does that have to do with the customers before 2015 me? They have those licenses be purchased or obtained stating: You can install/register the software at any time. Upgrades to future versions of the software will be free for the lifetime of the product.

Feb 7 2016 at 2:08am Copy Link

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TSS Support @Danny

The users that purchased 2015 will enjoy the lifetime upgrades.

And we have send many keys to these users.

Please provide your order information to us, we will send the lifetime upgrades key or your license to you.

TriSun Software - Feb 7 2016 at 4:57am Copy Link

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Robert Patterson Is this giveaway version 3.1 as shown in the illustration, or 3.2 or 4.0?

Feb 7 2016 at 6:56am Copy Link

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Radu Focshaner I already had a bad experience with this program but I gave it a try today, installing this version.

The software found (among other true duplicates) two MP3 files and marked them as duplicate. The files are of the same size (18.7 M) but they are NOT duplicate !

Do not delete any "duplicate" files before checking them !!

Although the developer claims the software checks content , it DOES NOT ! Or the algorithm used is faulty !

It's too risky to trust this program !! Their "FAST" algorithm is not reliable !

Feb 7 2016 at 7:00am Copy Link

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Radu Focshaner OK. Now I found another review:

It's absolutely worthless

I downloaded it during a recent free trial. It is pure garbage. Documentation does not exist. Instructions consist of click the ;Find Now!; button. The web site claims it uses their "algorithm" to find duplicates, but fails to tell you what "algorithm" they are using. It's not MD5, SHA1, or SHA256, because those would work. The only Options users can select are file types to scan, size ranges to scan, drives and folders to scan, and whether to include system and hidden files. I decided to run a test. I downloaded a couple of small files multiple times to the same folder. The folder contained a bunch of other files too. I set the Duplicate File Finder Plus to scan all file types and sized. I selected the folder to scan and clicked the"Find Now!" button. It ran for a short time and returned results. The results alternate between blue and green print for each successive group of "duplicates." It did list several sets of files, but none of the test files appeared.

George VanWinkle - 28 Jul 2015

Feb 7 2016 at 7:05am Copy Link

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Brian W @Qiulin "Sorry, the (free lifetime) upgrades policy was changed in 2015." is not something that any reputable Software vendor would apply to existing licensed users.

The screenshot drove me away from this offer because it says "please manually select the files to delete." Many programs find duplicates, the key is how easily one can determine which to keep and which to delete. This is where auto-selection by folder or other criteria is necessary.

Add to that Radu's comments.

I have tried many duplicate finders, but this one doesn't tempt me to try it.

@Danny, Yes the "must install during the offer" freebies annoy me and I often don't bother with them. An "Install within 30 days" would be better, then I can try it when time allows, but I Think that Software vendors are scarred that if you don't install it right now, when you are interested, you will Forget about it and never install it, which is probably true, but I still hate it. (If it doesn't "phone home", you just need to Change the date on your Computer before trying to install it, but I often don't bother.)

Feb 7 2016 at 9:30am Copy Link

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Moussa User thenk you

Feb 7 2016 at 10:22am Copy Link

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Fredrick I was interested in this software. However, and as with any software I purchase, the licensing restriction “Transfer of a license to another owned computer is not allowed” is a deal breaker. I will respectfully suggest a more consumer friendly policy. Thank you.

Jul 22 2016 at 11:14am Copy Link

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Bjondc I agree with @Fredrick.
I recently had a sudden-death-of-PC (thus no chance to uninstall/de-authorize anyting) and have had to install all my s/w on a new PC. Fortunately everything I use regularly either didn't have such restrictions or could be "fixed" by emailing the s/w support to reset licenses.

Jul 22 2016 at 12:46pm Copy Link

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TSS Support @Fredrick

Please read the rearward text of BDJ's description:

"
Duplicate File Finder Plus - Single License (1 PC) with Lifetime Upgrades ($7.49)
Duplicate File Finder Plus - Personal License (3 PCs) with Lifetime Upgrades ($12.49)
Duplicate File Finder Plus Home License (10 PCs) ($29.99)
"

The policy is for the standard promotion license (1 PC), so, we fill it as not allowed to transfer to other PCs).

But you can purchase the 3 PCs or 10 PCs license, that will enough.

Today, they are very cheap to buy.

Hope this helps.

TriSun Software - Jul 22 2016 at 11:17pm Copy Link

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TSS Support @Bjondc

First, see the answer for Fredrick.

And, for your special situation, we can regenerate your license by verifying that.

Hope this helps.

TSS

TriSun Software - Jul 22 2016 at 11:25pm Copy Link

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Triple3 Is this program able to search for duplicate folders without giving it a specific search string?

Dec 27 2016 at 6:25am Copy Link

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TSS Support @Triple3

Sorry, the duplicates are based files. Not folders.
But after cleaned the unnecessary files from a folder, the "duplicate folders" will go.

TriSun Software - Dec 27 2016 at 9:22pm Copy Link

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Brian W Recommendation: Identifying duplicate folders greatly speeds cleanup of old backups, so I only use programs that have this feature and delete the duplicate folders before reviewing the remaining file duplicates.

Dec 28 2016 at 5:02am Copy Link

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TSS Support @Brian W, Triple3

Thank you.

We have recorded this idea, and will consider do it in the next version.

TriSun Software - Dec 28 2016 at 5:14am Copy Link

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Cary Adams @Brian W.... you said "I only use programs that have this feature and delete the duplicate folders before reviewing the remaining file duplicates."

But how can you determine that a folder is duplicate without examining its contents (the files) to determine that they too are duplicate? What program is there that can determine duplicate folders BEFORE reviewing file duplicates? Please share that knowledge with us,

Dec 28 2016 at 12:06pm Copy Link

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Colin McAllister I purchased a single pc license, but the registration email didn't arrive. I clicked the "resend registration email" link but again no email arrived, plus the link had vanished. That was several hours ago now. Please advise how I get my registration key. Thanks.

Dec 28 2016 at 12:17pm Copy Link

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Constantin Florea @Colin McAllister, I just resent you the receipt email.

BitsDuJour Admin - Dec 28 2016 at 12:23pm Copy Link

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John H My problem is also duplicate folders and content. Not so much duplicate folder names. Or finding folders with half of the contents of another.

Just wishful thinking ... otherwise I would have purchased this.

Dec 28 2016 at 12:27pm Copy Link

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Bjondc I haven't gotten my reg code yet (for 3-pc lic)-- made the purchase well over an hour ago, tried a re-send about 15min ago, still nothing. Yes, I have checked my spam-box! I got the rcpt from Paypal but nothing from BdJ after the "receipt" webpage.

Dec 28 2016 at 8:30pm Copy Link

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TSS Support @Colin McAllister, if you still cannot get the license email, please retrieve it on our self-service system at:
http://www.trisunsoft.com...ct.htm#key

By using your email cm**t**sh@hotmail.com

Good luck :)

TriSun Software - Dec 28 2016 at 9:01pm Copy Link

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TSS Support @John H,

Thanks, we will also consider the "duplicate folders" feature deeply.

TriSun Software - Dec 28 2016 at 9:05pm Copy Link

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TSS Support @John H,

Just like we have deeply thinking about the smart selection feature in version 6. We will also consider "duplicate folders" like this.

TriSun Software - Dec 28 2016 at 9:08pm Copy Link

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TSS Support @Bjondc, if you still cannot get the license email, please retrieve it on our self-service system at:
http://www.trisunsoft.com...ct.htm#key

By using your email b*on*s*4@ve*on.net

TriSun Software - Dec 28 2016 at 9:18pm Copy Link

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Nico Westerdale Great News! TriSun Software has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Dec 29 2016 at 12:11am Copy Link

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Brian W @Cary Adams. Of course, the program checks that each individual file in a folder is an exact copy.

The time consuming part of de-duplication is deciding which copies to delete and which one to keep. I have never found the perfect de-dupe program but duplicate folder recognition and intelligent marking (selecting those copies to delete) are keys.

When I compare MainDrive: to BackupDrive, it's easy to say "delete all duplicates on the BackupDrive", but the complication comes when I dedupe a single backup drive that has years of files from many computers. Ex. I would like a rule that says "mark all copies in folders named 'download' " because if I have previously taken the time to move files out of download and to their proper locations, I don't want to inadvertently delete the sorted copies.

I would really love an intelligent "consolidation" program that could move every "tax*" folder and put them all together under one "tax" folder, then intelligently deduplicate. (I have used sync programs to consolidate similar file structures.)

Dec 29 2016 at 6:03am Copy Link

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Daniel Kamman An older comment mentioned the free version of DoubleKiller. I downloaded both DoubleKiller and the trial version of Duplicate File Finder Plus. One advantage of Duplicate File Finder Plus that I like is the ability to automatically check the most-recent version of the set of duplicates. For me, this advantage is worth $5.99.

Another older comment mentioned that Duplicate File Finder Plus results are in a separate window. I find this a little disconcerting, but I can easily live with it.

Mar 22 2017 at 12:47pm Copy Link

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Stephen Warkentien Two anti-virus engines on Virustotal.com flag the installer:

https://www.virustotal.co...490222505/

Mar 22 2017 at 3:44pm Copy Link

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Adam Bryan Having obtained a lifetime licence, it appears to be no longer valid in this version of Duplicate File Finder Plus. I have contacted support so hopefully they can assist.

With regard to #Stephen Warkentien - There are still and still will be false positives from anti-virus and anti-malware programs and I can safely say that this is one of them. I'd be more concerned if two more recognised virus engines flagged it.

#Daniel Kamman - I totally agree with you $5.99 is well worth this program even though the GUI is not as intuitive as it could be. In fact I haven't seen any great change in the GUI since I started using it many years back, I suppose I'm use to it now.

Keep up the good work TriSun Software!

Mar 23 2017 at 8:20am Copy Link

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Neil User Norton Security is identifying the .exe as untrustworthy

Mar 23 2017 at 8:30am Copy Link

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Adam Bryan #Neil User - Even the top anti-viral engines aren't perfect. If you know the source and they have been around for many years producing software that has been nothing but useful then it almost certainly safe. You should rely more on common sense than wholly on technology - its like when people follow Sat Nav's directions to the wrong destination and then say "I thought I was going in the wrong direction but the Sat Nav said it was right".

I produced a piece of software that could only read/write to a text file, copy and retrieved data from the clipboard and had a UI plus a System Tray icon and BitDefender flags that as harmful and quarantines it.

In fact the latest version of BitDefender flags Malwarebytes as suspicious and after every scan uploads about seven or eight files to their servers. I contacted their support and all they had me do was a repair and then a clean install which did nothing to resolve the issue, so they had me tick the box that had the scanner automatically upload those suspicious files rather than prompting me.

Mar 23 2017 at 8:54am Copy Link

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Neil User #Adam Bryan - I didn't ask you to insult my common sense. I was merely stating that Norton Security was identifying the file as untrustworthy.

Mar 23 2017 at 8:59am Copy Link

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Adam Bryan #Neil User - I wasn't insulting your common sense I was offering advice and to other users pointing out that nowadays people ignore common sense over technology. I realise now that I should have phrased it better, sorry if you felt offended.

Mar 23 2017 at 9:05am Copy Link

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John User I previously purchased licenses for Duplicate Photo Finder Plus and Duplicate MP3 Finder Plus via BDJ. I could not be happier with these purchases so buying a license for Duplicate File Finder Plus is a no brainer for me.

However, I am confused about the price of the 3-PC license. On the left side top of this offer IN BLUE it states Personal License 3 PCs and the price given is $5.99. However, further down after the program narrative it states:

"Duplicate File Finder Plus - Personal License (3 PCs) with Lifetime Upgrades ($9.99)"

Which is it, please?

Mar 23 2017 at 9:13am Copy Link

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mike User John User, I noticed that also, but i figure almost everything on my 3 desktops,are put in external hdds anyway, so I will run everything thru one pc,,,,

Mar 23 2017 at 10:39am Copy Link

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Stephen Warkentien I don't see a way to exclude sub-directories. That is something I need.

Mar 23 2017 at 7:42pm Copy Link

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TSS Support @Stephen Warkentien

On the "Options" interface, uncheck "Scan all sub folders for a specified path".

TriSun Software - Mar 23 2017 at 7:47pm Copy Link

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smaragdus @Neil User
Using Norton Security means you have no common sense at all.

Mar 23 2017 at 7:59pm Copy Link

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Michael R. Can I 'catlog' all my external harddisks and than run from time to time through my internal harddisk to check, if a certain file-type already is stored on one of my external harddisks?

Sep 12 2017 at 12:28am Copy Link

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TSS Support @Michael R.

I think you can use "Only scan the following selected drive(s)" to scan all your external hard disks.

Hope this helps.

TriSun Software - Sep 12 2017 at 12:32am Copy Link

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Michael R. I have quiet a lot drives, so I can not connect them all at the same time,

And it would make no sense to connect one by one each time I want to compare. So the comparison should be with the data previously connected (= catalog).

So I suppose DFF can't do that, can it?

Sep 12 2017 at 7:47am Copy Link

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Orochi User Great deal, thank you!

Sep 12 2017 at 1:45pm Copy Link

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TSS Support @Orochi User

Thanks for your support.

TSS

TriSun Software - Sep 12 2017 at 11:34pm Copy Link

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TSS Support @Michael R.

OK, I know your requirement now.

But sorry, current version request all drives are ready for scanning.
And D2FP cannot hold such large resources (XXX GB even TB) for next comparing.

Hope this helps.

TriSun Software - Sep 12 2017 at 11:37pm Copy Link

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nick stevens Can the software be downloaded to a thumb drive and used in any PC? How about a cloud drive. Dropbox etc?

Sep 13 2017 at 3:01am Copy Link

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TSS Support @nick stevens

The license of D2FP is based on the number of your PCs.

If you purchased a personal, home or higher license, no problem.

You can store the installer and your license at anywhere as you like.

TriSun Software - Sep 13 2017 at 3:08am Copy Link

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End User Hi, can it compare files on Network Attached Storage (NAS)?

Sep 13 2017 at 6:24am Copy Link

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George Van Winkle I tried this the last time it was featured and was absolutely underwhelmed. It never managed to finish the scan without crashing.

Sep 13 2017 at 2:14pm Copy Link

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TSS Support @End User,

If you can access it as a drive, or a mapped network, then D2FP can compare the files on it.

TriSun Software - Sep 13 2017 at 9:33pm Copy Link

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TSS Support @George Van Winkle

I think you can reduce the scanning scope to finish a part first.
If the scope is too large, it will take a lot of time.

TriSun Software - Sep 13 2017 at 9:35pm Copy Link

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End User Aplogies, my original question wasn't clear. Assuming a NAS can be accessed as a mapped drive, can the product compare files between 2 different mapped drives, or between a local drive and a mapped drive? Thanks

Sep 13 2017 at 9:37pm Copy Link

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TSS Support @End User

Sure.

If you can find it as a drive in your Windows Explorer, then D2FP can find it as a drive also.

Just select these drives to compare, please note that if you have not enough permission on the NAS drive, you may cannot delete the duplicates on it after compared.

Hope this helps.

TriSun Software - Sep 13 2017 at 9:50pm Copy Link

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George Van Winkle Reducing the scanning scope defeats the purpose of the product. If you are looking for duplicates across multiple drives, and the software can't handle it, it isn't doing it's job.

Sep 13 2017 at 10:49pm Copy Link

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TSS Support @George Van Winkle

One questions: how big of all the drives that participates in the comparing?

We will do it better and better.

Thanks for your feedback.

TriSun Software - Sep 13 2017 at 11:01pm Copy Link

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George Van Winkle The drive sizes were 2TB, 3TB, and 2 X 4TB. Each drive was only partially full. The total volume was perhaps 6 TB of files. I did try limiting the scope to about 2TB. Even then, it was outrageously slow on my machine (quad core, 8 thread CPU with 32GB RAM). A week after starting, it still hadn't finished and then it crashed. This product was such a sore disappointment. I hear you say you will do it better and better. I have to say you couldn't do it much worse.

Sep 13 2017 at 11:10pm Copy Link

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TSS Support @George Van Winkle

Thanks for your feedback :)

TriSun Software - Sep 13 2017 at 11:15pm Copy Link

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g User Thanks George. I had similar with 4TB both pretty full. Thought it was me.

But i sure need this kind of software

Sep 14 2017 at 2:48am Copy Link

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John User I for one, purchased this program mainly because it doesn't require online activation - I don't have to worry that I will not be able to install the app if some server is down in the future. Thank you.

Sep 14 2017 at 7:01am Copy Link

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John User Darn - one feature I really wish this app had was the ability to "move" the selected result files to another directory. So instead of permanently deleting the reported duplicates, I can archive the detected dup files to DVD/Bluray discs just in case the original file is found to be corrupted or that the archive file was in fact a little different and not a 100% duplicate (especially if its a large file and this app just checked parts of it to determine if duplicate or not). Any chance of adding a "Move To..." button on the result screen?

Sep 14 2017 at 7:18am Copy Link

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TSS Support @John User

"Move to Other Place" feature - must be available in the next version.

"especially if its a large file and this app just checked parts of it to determine if duplicate or not" - you can change the comparing algorithm for big files, and can set "how big".

Hope this helps.

TriSun Software - Sep 14 2017 at 6:46pm Copy Link

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George Van Winkle I have to say, the last time I tried this company's duplicate finder (a little less than a year ago), it crashed . . . EVERY SINGLE TIME I RAN IT! It also flagged items as duplicates which clearly were not. On top of that, it took days to run just to get those worthless results. So you want us to pay for something that doesn't work. No Thanks.

May 9 2018 at 10:02am Copy Link

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TSS Support @George Van Winkle

Thanks for your feedback.

Would you please try the latest version? Which is updated at Dec 13, 2017.

TriSun Software - May 10 2018 at 12:30am Copy Link

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George Van Winkle Not interested. I found one of your competitors' product which works just fine. It's much faster and doesn't get as many false hits. Best of all, it has not crashed once, even when scanning about 12TB of files spread across 6 drives in one run.

May 10 2018 at 1:37am Copy Link

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TSS Support @George Van Winkle

OK, thanks for your time and feedback.

TriSun Software - May 10 2018 at 1:44am Copy Link

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Mitch Kampf I've tried to buy the software using a CC and PayPal. All I get is a spinning circle that goes nowhere no matter which method I use. How can I buy your software?

May 10 2018 at 5:14pm Copy Link

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Triple3 Is this program able to do a scan, just for duplicate folders only?

May 10 2018 at 6:10pm Copy Link

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TSS Support @Triple3
Sorry, it is based files, not folders.

TriSun Software - May 10 2018 at 11:17pm Copy Link

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TSS Support @Mitch Kampf

@Constantin

Please help this user, thanks.

TriSun Software - May 10 2018 at 11:21pm Copy Link

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HJ B I started a search using the program on an 8gb external disk that has about 4gb of data, most of which are pdfs. I asked it to search for duplicate pdfs only. It soon became clear that the comparison would take some time. I had not set and of the other parameters for the search. Therefore it uses whatever its default parameters are.

After about an hour, I decided to look at what the settings are. The program would not give me access to that information, and returned the message that the parameters cannot be changed while a comparison is in progress.

Particularly since a comparison can take a long time, it seems to me that the program can be improved if the user can check on what the parameters are, even if changing them during a comparison is not permitted. That way the user can terminate a search if the parameters are inadequate or unnecessarily too time consuming. The developer should also provide some information as to what kinds of parameters slow down or speed up program execution.

The search continues, as I write this, so I cannot yet give a view as to how well it is performing.

Dec 19 2018 at 3:09am Copy Link

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TSS Support @HJ B

Thanks for your suggestions.
We will consider that in the next version.

TSS

TriSun Software - Dec 19 2018 at 3:24am Copy Link

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George Van Winkle First, I'll say that the last 2 times I tried this junk-ware, it failed miserably. It identified files in the VIDEO_TS folders of some ripped DVD's as duplicates from one video to another. That is, on the rare occasions it ran to completion without crashing. They were then deleted and I had to rip the DVD's again.

Based on my experiences with this software, I'd say "STAY AWAY FROM IT!!!"

We go through this ever time TriSun runs their special on this. I have personally asked at least 3 times what is being compared with their magical mystical "algorithm" and have NEVER received an honest response. They will not say whether it does a bit-by-bit comparison, whether it is hashing using SHA-256, SHA-1, MD5, or other. The company has been beyond vague claiming it is their proprietary "algorithm" but never tells what that algorithm is comparing.

Apr 18 2019 at 1:38am Copy Link

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HJ B I agree with the prior comment of G Van Winkle.

I had this program search for duplicates on an external drive. It took 6 hours to do so. I saved the resulting file. I then sought to reopen the file, through the program. Four hours later, the program was still telling me it was in the process of opening its own file.

The free program "Everything" can index multiple disks quickly. Once it indexes, it can reload its data instantaneously, and can be creatively used to search for duplicates, using multiple criteria.

From my perspective, this Duplicate File Finder program is worthless.

Apr 18 2019 at 4:41pm Copy Link

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TSS Support @George Van Winkle

1. Deleting or don't deleting any files are up to you.
2. MD5. but for most users, it's meaningless.

@HJ B
1. The time consuming is depended on the size of the hard disk.
2. "Everything" is used to find and open file, not for find the dupliates.

Hope these help.

TriSun Software - Apr 18 2019 at 6:11pm Copy Link

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HJ B @Qiulin
You should take another look at Everything. It can sort a million files (no exaggeration) in a second, by file name, by size, by creation and change date, by type, etc. You can create a macro, including any or all of those of those and selection criteria that will instantly reveal duplicates. Moreover, from within any Everything file list, you can delete or move or open a file or modify its name. It can do all of that simultaneously not merely on drives within your computer but also on drives externally connected to your computer.

Apr 18 2019 at 6:24pm Copy Link

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TSS Support @HJ B, OK, thanks for your comment.

TriSun Software - Apr 18 2019 at 6:37pm Copy Link

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George Van Winkle The comments on TriSun's previous offerings of this software sure don't read like the "testimonials." I've asked numerous times previously whether the "Algorithm" they use is a Hash, and every time, been told that it's a proprietary algorithm and that they won't tell how it determines that files are duplicates. Every time! When I tried this software, it crashed. EVERY TIME!

Jul 24 2019 at 8:51am Copy Link

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TSS Support @George Van Winkle

It compares MD5s to determine the duplicates.
I want to know it crashed in which step, thank you.

TSS

TriSun Software - Jul 24 2019 at 10:39pm Copy Link

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George Van Winkle It crashed during the comparison step. Every time. I was running it across about 5 hard drives all physically attached to the computer running the duplicate finder. The total was somewhere around 12 TB of data. It's being run on a machine with an AMD processor and 32 GB RAM. It would run for a couple of days (hint, this is a painfully slow process) and then crash. I tried it at least 3 times when you offered the "deals." Why has it literally taken you YEARS to finally answer the question regarding the MD5 hashes? What have you done to improve reliability? And one final question, why to your "testimonials" bear zero resemblance to the conversation on your software? A duplicate checker that doesn't finish checking isn't worth 2 cents.

Jul 25 2019 at 11:08am Copy Link

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George Van Winkle What have you changed or fixed since the last time you tried to peddle this here? Last I tried it, it crashed . . . EVERY TIME! It also identified files as duplicates which weren't and failed to find known duplicates.

Oct 13 2019 at 10:35am Copy Link

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George Van Winkle Considering how poorly this software worked for me compared to some of the free duplicate finders available, I find this to be a rip-off. It literally took years to get this company to admit their mystic "algorithm" is just an MD5 hash. At least one of the free products DOES NOT crash every time, unlike my experiences with this "Duplicate Finder Plus."

Jan 15 2020 at 8:58am Copy Link

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Mario Trzes downloaded instaled but program does not accepts provided license key!
mario

Apr 29 2020 at 8:03am Copy Link

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Mario Trzes Dear Sirs
the software was downloaded and intalled correctly but it does not accepts tue license key provided in your e-mail..
How can I solve the issue?
thanks in advance
mario from Brasil

Apr 29 2020 at 8:08am Copy Link

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TSS Support @Mario Trzes

I think the reason is your security software blocked the verifying script (HTTP).

Would you please check it?

Or, please check if you can visit
https://www.trisunsoft.com/wdnverkey.php

A blank page, but not any error message.

Hope this helps.

TriSun Software - Apr 29 2020 at 8:28am Copy Link

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Mario Trzes Thank you for your response - turn off anti-virus. It was quite a surprise for me. As far as I remember, this was the first time ever that I had to turn off the anti-virus software for anything... and I install A LOT of giveaways from several sources. First time. So I would have never tried this solution.
Thanks
mario from Brasil

Apr 29 2020 at 8:52am Copy Link

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Adolphe So, if I purchase a lifetime license, it may only be used for 12 months ? This does not make sense.

Surely, this only applies to the non-purchase of the free single-year license, doesn't it ?

Apr 29 2020 at 10:03am Copy Link

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Doug Miller MalwareBytes Premium blocks trisunsoft.com, reporting that it contains a trojan.

Apr 29 2020 at 1:38pm Copy Link

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A B Does lifetime license include any upgrades or is just for V12?

Apr 29 2020 at 1:43pm Copy Link

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Pixel Photo Program does not accepts provided license key + trojan ??????????

Apr 29 2020 at 4:19pm Copy Link

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Mike Shanahan trisunsoft.com is blocked by Kaspersky for "malicious scripts."

Apr 29 2020 at 11:10pm Copy Link

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Pixel Photo Good morning !

Nobody from "Trisunsoft" answers our questions ???,

the offer ends soon and we have no help or answer,

Why offer us this if we can't install it or use it properly, "BitsDuJour" should not accept such offers from this kind of provider that don't answer our questions... ???????

Thank you

Apr 30 2020 at 5:02am Copy Link

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TSS Support @Adolphe

"only be used for 12 months" under "The fine print" tab means the giveaway license.

For other ones, it is clear, lifetime license. And you can refer to its official order page:

"Use It as Long as You Want" and "Lifetime FREE Upgrade".

Hope this helps.

TriSun Software - Apr 30 2020 at 6:30am Copy Link

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TSS Support @Adolphe

P.S. other ones are called as up-sell with big discount from BDJ side.

TriSun Software - Apr 30 2020 at 6:35am Copy Link

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TSS Support @Alan User

Yes, Lifetime License with Lifetime Upgrades.

You can refer to its official order page to know more details.

Hope this helps.

TriSun Software - Apr 30 2020 at 6:41am Copy Link

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TSS Support @Pixel Photo

Absolute not.
Two things you referred are the same thing:
Since the verifying module will access our site (a HTTP script), and there are a few antivirus sites/software misreported is it unsafe.

You can just click BDJ's "Virus Scan" button under the top picture to know the detailed info, or click here:

https://www.bitsdujour.co...virus-scan

In fact, BDJ does not accept any malware and malicious websites, means that this is BDJ's initial work, and as you know, we are the 10 years+ partners.

Hope this helps.

TriSun Software - Apr 30 2020 at 7:31am Copy Link

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Ryan User I have Duplicate File Finder Plus, installed back in 2017 from a giveaway on Bitsdujour. It says version 3.2. Impressive piece of software. Finds and lists duplicate files in a matter of minutes on a large hard drive with lots of files. Still works today. Intrigued to see version 12, I checked the change log on the product homepage. Wow. There are a lot of new features and fixes. But, I don't think version 3.2 required turning off antivirus for license validation. I would like to see that issue resolved before downloading an update. It's a very good price for the lifetime license at $9.99, based on my experience. Thank you very much for the offer.

Apr 30 2020 at 7:45am Copy Link

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TSS Support @Mike Shanahan
@Doug Miller

Since the verifying module will access our site (a HTTP script), and there are a few antivirus sites/software misreported is it unsafe.

You can just click BDJ's "Virus Scan" button under the top picture to know the detailed info, or click here:

https://www.bitsdujour.co...virus-scan

In fact, BDJ does not accept any malware and malicious websites, means that this is BDJ's initial work, and as you know, we are the 10 years+ partners.

Hope this helps.

TriSun Software - Apr 30 2020 at 7:45am Copy Link

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TSS Support @Ryan User

Thank you for your support and like.

Yes, you're right, v11- use the local verifying, does not need to visit a web script, so no site says that it is unsafe.

But it does not need to "resolve" anything, as above reply, it's just a php script, and we can publish it here:
https://www.trisunsoft.com/wdnverkey.php

And as you know: the PHP scipt is running on the server side, nobody/site/software can read the code except our programmers.

So, the "unsafe" report for a few site, is just cannot confirm it is safe or not (I think), they may determine that any PHP scripts on our website are unsafe, even for other website.

I think the right way is trusting Chrome, Firefox, Edge and BDJ, since these companies/products do not all you access the unsafe URL.

Hope this helps.

TriSun Software - Apr 30 2020 at 7:57am Copy Link

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TSS Support @All

1. Very sorry for our delayed reply, but please also consider our holidays and time zones.

2. The above users mainly asked two points:
a. Safety: please read above related replies.
b. License/Upgrades terms, have asked BDJ updating the item names, done. Still have question, referred to the official order page and above replied.

Thank you all, take care!

TSS

TriSun Software - Apr 30 2020 at 8:07am Copy Link

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Pixel Photo Thank you for your explication,

It's ok for me :-)

Apr 30 2020 at 9:08am Copy Link

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TSS Support @Pixel Photo

You're welcome.
Happy to use and take care.

TriSun Software - Apr 30 2020 at 9:20am Copy Link

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TSS Support @Mario Trzes

You don't need to turn off something, if you trust our company and products based on above replies, you can just add an exception in your anti-virus software.

Just a verifying PHP script has been blocked, no other thing.

Hope this helps.

TriSun Software - Apr 30 2020 at 9:52am Copy Link

0

Doug Miller @Trisun, it sounds like you don't wish to address the underlying issue, which is that AV software is determining that the validation website you use contains a trojan/malware. Instead, your response is "trust us", which is the same response as some guy selling speakers out of the back of a white van.

Sorry, I'll place primary trust in my AV software. Which is unfortunate, because other users indicate that the software works well.

I'll pass.

Apr 30 2020 at 3:56pm Copy Link

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Ian User I purchased the lifetime update deal for 1 PC. I got a receipt but no license key. Does that come separately?

Apr 30 2020 at 4:05pm Copy Link

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Stephen User I don't get the emails I keep requesting - common for many of these offers sadly. Is there another way please?

Apr 30 2020 at 5:04pm Copy Link

0

TSS Support @Doug Miller

First, if there is any unsafe thing, we will remove it, but not.
And we tried to re-compile and re-package the software.

This is how we do our best to solve the misreporting.

"trust us", said one time, more is: trust google, firefox, edge, bdj, and the PHP script and it's principle.

Sure, we will do our best to research the AV software you have mentioned.

Hope this helps.

TriSun Software - Apr 30 2020 at 7:27pm Copy Link

0

TSS Support @Stephen User

Please send back your purchasing email to BDJ or support@trisunsoft.com, we will send back your license info.

TriSun Software - Apr 30 2020 at 7:32pm Copy Link

1

TSS Support @Ian User
Please contact us at support@trisunsoft.com

We will check and send back your license info.

TriSun Software - Apr 30 2020 at 7:35pm Copy Link

0

Stephen User TriSun sorted it for me as the emails to get the software did not get thru to me (like other software offers here often don't. Thanks to them they got around that - great service!

Apr 30 2020 at 11:45pm Copy Link

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TSS Support @Stephen User,

You're welcome, take care.

TriSun Software - Apr 30 2020 at 11:57pm Copy Link

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RC Download the trial. Works very fast. But for me, I do not like the non-standard interface: Lacks drop down text menus but has unwanted buttons for Facebook, Twitter, and an Envelope icon for recommending the product to your friends. Uses non-standard terminology - the "I" icon - for Information - is what is normally called "About" in other programs. The "Home" icon does not bring you to the home page of the application but rather the home web page of the developer. "Globe" icon sets the language (that should go under options rather than the main screen). The Results screen is resizable but the main screen is not. Results screen lacks drop down text menus and only has icons but at least it has pop-up tool tips. Excessive verbiage such as "Please click button to quickly find the duplicate files on your drives according to your choice and settings."

IMO, this non-standard interface is a bit confusing and distracts from the program functionality to the point that I decided not to purchase it. Product could really benefit with a redo of the user interface.

Oct 6 2020 at 9:31pm Copy Link

2

TSS Support @RC

Thanks for your feedback.

At first, it's a standard WinXP or 7 style, menus, toolbars, 3D objects and colors.
Since Win8, Windows uses the metro style for a few years, and many people are used to this style.

So we made this metro-like UI.

Anyway, thanks for your feedback and we have considered to add the skins selector feature in the future release.

Hope this helps.

TSS

TriSun Software - Oct 6 2020 at 9:41pm Copy Link

1

Virus Program	Result	Scan Date
Elastic (v 4.0.12)	Clean	10/30/2020
MicroWorld-eScan (v 14.0.409.0)	Clean	11/7/2020
CMC (v 2.7.2019.1)	Clean	11/7/2020
CAT-QuickHeal (v 14.00)	Clean	11/7/2020
McAfee (v 6.0.6.653)	Clean	11/7/2020
Cylance (v 2.3.1.101)	Clean	11/7/2020
VIPRE (v 88022)	Clean	11/7/2020
SUPERAntiSpyware (v 5.6.0.1032)	Clean	11/6/2020
Sangfor (v 1.0)	Clean	11/4/2020
K7AntiVirus (v 11.149.35665)	Clean	11/7/2020
Alibaba (v 0.3.0.5)	Clean	5/27/2019
K7GW (v 11.149.35665)	Clean	11/7/2020
TrendMicro (v 11.0.0.1006)	Clean	11/7/2020
BitDefenderTheta (v 7.2.37796.0)	Clean	10/23/2020
Cyren (v 6.3.0.2)	Clean	11/7/2020
Symantec (v 1.13.0.0)	Clean	11/6/2020
TotalDefense (v 37.1.62.1)	Clean	11/7/2020
Baidu (v 1.0.0.2)	Clean	3/18/2019
TrendMicro-HouseCall (v 10.0.0.1040)	Clean	11/7/2020
Avast (v 20.10.5736.0)	Clean	11/7/2020
ClamAV (v 0.102.3.0)	Clean	11/6/2020
Kaspersky (v 15.0.1.13)	Clean	11/7/2020
BitDefender (v 7.2)	Clean	11/7/2020
NANO-Antivirus (v 1.0.146.25233)	Clean	11/7/2020
ViRobot (v 2014.3.20.0)	Clean	11/7/2020
Tencent (v 1.0.0.1)	Clean	11/7/2020
Ad-Aware (v 3.0.16.117)	Clean	11/7/2020
TACHYON (v 2020-11-07.02)	Clean	11/7/2020
Sophos (v 4.98.0)	Clean	11/7/2020
Comodo (v 32967)	Clean	11/7/2020
F-Secure (v 12.0.86.52)	Clean	11/7/2020
DrWeb (v 7.0.49.9080)	Clean	11/7/2020
Zillya (v 2.0.0.4216)	Clean	11/6/2020
Invincea (v 1.0.1.0)	Clean	11/7/2020
McAfee-GW-Edition (v v2019.1.2+3728)	Clean	11/7/2020
FireEye (v 32.36.1.0)	Clean	11/7/2020
Emsisoft (v 2018.12.0.1641)	Clean	11/7/2020
SentinelOne (v 4.7.0.18)	Clean	11/5/2020
GData (v A:25.27611B:27.20795)	Clean	11/7/2020
Jiangmin (v 16.0.100)	Clean	11/7/2020
Avira (v 8.3.3.8)	Clean	11/7/2020
Antiy-AVL (v 3.0.0.1)	Clean	11/7/2020
Kingsoft (v 2013.8.14.323)	Clean	11/7/2020
Microsoft (v 1.1.17600.5)	Clean	11/7/2020
Gridinsoft (v 1.0.15.103)	Clean	11/7/2020
Arcabit (v 1.0.0.881)	Clean	11/7/2020
AegisLab (v 4.2)	Clean	11/7/2020
ZoneAlarm (v 1.0)	Clean	11/7/2020
Avast-Mobile (v 201107-00)	Clean	11/7/2020
Cynet (v 4.0.0.24)	Clean	11/7/2020
AhnLab-V3 (v 3.19.1.10100)	Clean	11/7/2020
ALYac (v 1.1.1.5)	Clean	11/7/2020
MAX (v 2019.9.16.1)	Clean	11/7/2020
VBA32 (v 4.4.1)	Clean	11/6/2020
Malwarebytes (v 3.6.4.335)	Clean	11/7/2020
Zoner (v 0.0.0.0)	Clean	11/6/2020
ESET-NOD32 (v 22280)	Clean	11/7/2020
Rising (v 25.0.0.26)	Clean	11/7/2020
Yandex (v 5.5.2.24)	Clean	11/2/2020
Ikarus (v 0.1.5.2)	Clean	11/7/2020
MaxSecure (v 1.0.0.1)	Clean	11/7/2020
Fortinet (v 6.2.142.0)	Clean	11/7/2020
AVG (v 20.10.5736.0)	Clean	11/7/2020
Panda (v 4.6.4.2)	Clean	11/7/2020
Qihoo-360 (v 1.0.0.1120)	Clean	11/7/2020

Virus Program	Result
CLEAN MX	Clean site
DNS8	Clean site
OpenPhish	Clean site
VX Vault	Clean site
ZDB Zeus	Clean site
ZCloudsec	Clean site
PhishLabs	Unrated site
Zerofox	Clean site
K7AntiVirus	Clean site
FraudSense	Clean site
Virusdie External Site Scan	Clean site
Quttera	Clean site
AegisLab WebGuard	Clean site
MalwareDomainList	Clean site
ZeusTracker	Clean site
zvelo	Clean site
Google Safebrowsing	Clean site
Kaspersky	Clean site
BitDefender	Clean site
Opera	Clean site
Certly	Clean site
G-Data	Clean site
C-SIRT	Clean site
CyberCrime	Clean site
SecureBrain	Clean site
Malware Domain Blocklist	Clean site
MalwarePatrol	Clean site
Webutation	Clean site
Trustwave	Clean site
Web Security Guard	Clean site
CyRadar	Clean site
desenmascara.me	Clean site
ADMINUSLabs	Clean site
Malwarebytes hpHosts	Clean site
Dr.Web	Clean site
AlienVault	Clean site
Emsisoft	Clean site
Rising	Clean site
Malc0de Database	Clean site
malwares.com URL checker	Clean site
Phishtank	Clean site
Malwared	Clean site
Avira	Clean site
NotMining	Unrated site
StopBadware	Unrated site
Antiy-AVL	Clean site
Forcepoint ThreatSeeker	Unrated site
SCUMWARE.org	Clean site
Comodo Site Inspector	Clean site
Malekal	Clean site
ESET	Clean site
Sophos	Unrated site
Yandex Safebrowsing	Clean site
Spam404	Clean site
Nucleon	Clean site
Sucuri SiteCheck	Clean site
Blueliv	Clean site
Netcraft	Unrated site
AutoShun	Unrated site
ThreatHive	Clean site
FraudScore	Clean site
Tencent	Clean site
URLQuery	Clean site
Fortinet	Clean site
ZeroCERT	Clean site
Baidu-International	Clean site
securolytics	Clean site

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