Home Document Manager

Peter Gabriel Seems like a work in progress. A good program but a bit buggy on Windows 7 64 bit. A help file would 'help'.

May 20 2011 at 7:48am Copy Link

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Tim Haughton Hi Peter, Home Document Manager is a work in progress and will continue to be so.

We're currently working on version 2 of the software which will be a radical improvement to version 1 (free upgrade to v2), featuring sharing files between different computers in a home, editing and annotating PDFs etc, as well as some options for storing documents in the cloud.

As for bugs, it is developed on Win 7 x64 and I use it every day on that platform, what bugs are you seeing?

Dokix Inc - May 20 2011 at 8:34am Copy Link

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Staley The policy doesn't state this, but I know previous versions had a activation requirement... has this been dropped? I wanted to check, since I am very interested in this deal and a legal license, but on-line/phone activation is a deal breaker for me...

May 20 2011 at 5:06pm Copy Link

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Tim Haughton Hi Staley, Home Document Manager uses web based deployment and online activation. I accept that some users don't like this, so if it's a problem for you, by all means look elsewhere.

Version 2 of Home Document Manager uses a "standard" windows installer and an offline licensing mechanism.

v1 customers will receive a free upgrade to v2.

Dokix Inc - May 20 2011 at 8:45pm Copy Link

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Peter Gabriel I presume this was a bug: I tried to import a jpg file which was named with numbers, and each time the program crashed. I renamed the file using letters and the program imported without a problem.

The program has crashed a couple of times for no apparent reason, although that may not necessarily be the program's fault.

I do like the program though, and seeing as the upgrade to version 2 will be free I think I'll be purchasing.

May 21 2011 at 5:27am Copy Link

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Tim Haughton Hi Peter, if you can let me know the exact file name you used I'll have it fixed in a jiffy.

Dokix Inc - May 21 2011 at 10:15am Copy Link

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Michael K I was going to ask for clarification on licensing and then found the answer in an older post from the vendor that I'm reprinting below for those who may not have found it.

As a home user with a small family network of 4 computers I find it helpful to load most of my software on all the computers and from the developer's earlier post, I see I can do that with this software

I would appreciate knowing when version 2 is set for release and also something about the "radical" improvements that will be incorporated.

In common with some previous posters to the conversation, I too am a Paperport user that likes the editing features it incorporates although I've never gone beyond version 9 because of the bad reviews the later versions seem to receive.

As well as annotating, using drawing tools and cleaning up crease marks etc. I can straighten a skewed scanned image within Paperport - would I lose these features in moving to Home Document Manager and if so what what I get in instead that should make the switch compelling?

I'd appreciated knowing what benefit the developer believes this program has over Paperport if I am to be encouraged to make a switch.

Thanks

Michael

Reprint of an older post from the Developer:

Tim Haughton @Terry, some answers:

1) The program uses Microsoft's ClickOnce technology for installation. ClickOnce programs are not stored under program files as they do not require administrator permissions to be installed or updated. It's the same mechanism Google use for their Chrome browser for example.

2) Home Document Manager maintains it's own internal structure. You can import entire folder structures by dragging a folder from Windows Explorer and dropping it onto a folder in Home Document Manager.

3) The data files can be kept anywhere you like. In the options menu you can move your data folder or switch to another repository.

4) I think he was referring to DropBox.

5) The only time the application sends any data is in the unlikely event of a crash - just enough information to help us fix the problem. Even then it is entirely optional and no personal information or documents are ever sent.

6) I'm pretty relaxed on licensing. If you're a home user, I'm happy for you to use the application on multiple machines within your home. Because of how the licensing works, you can't currently share the data folder between different machines.

7) Agreed. An integrated help file is on my To-Do list.

May 21 2011 at 6:58pm Copy Link

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Tim Haughton Hi Michael, thanks for your questions, let me venture some answers:

"As a home user with a small family network of 4 computers I find it helpful to load most of my software on all the computers and from the developer's earlier post, I see I can do that with this software "

Yes you can. In addition, v2 of HDM will add the option of using a central document "server" and having all documents stored centrally.

"I would appreciate knowing when version 2 is set for release"

So would I, but experience forbids me from speculating. I don't believe that software developers should estimate release dates beyond the season (because we're notoriously bad at it), so I will say it will be released this summer.

"and also something about the "radical" improvements that will be incorporated. "

Good question:

- Home Document Manager, PDF Scan Pro and eDoc annotator will be rolled into one product, allowing more powerful scanning experience, as well as annotation.

- I've already mentioned the server version...

- We've already added some image processing since last time, including despeckle, auto-rotate and auto-deskew. We will add a whole suite of processing commands (e.g. hole punch removal)

- The new user interface will be a radical departure. It will no longer look like Outlook. We will be using the new Microsoft Metro UI design language.

- There will also support different types of repository:

----- A local database similar to what is used now.
----- A simple repository that just uses your file system for organising and searching.
----- A server based database which can store documents centrally within a home or small office.

- We're also tentatively looking at what we might call "cloud" options, these include:

-----A hosted server, where you can store your documents online with us.
-----Generic cloud storage (e.g. Box.net, Amazon S3 etc)
-----Google Docs repository, allowing you to scan straight into Google Docs and use that as your "server".
----- Possibly Evernote.

Paperport is the 800lb gorilla and it is just one part of Nuance's business. Home Document Manager is driven by its users, and unlike Nuance, I do listen. I can't compete with the resources Nuance can throw at a project, but I do hope I can provide users with a product that they have a say in developing.

Dokix Inc - May 21 2011 at 8:28pm Copy Link

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TopDog I bought this the last time it was offered and have been very happy with its performance. If I remember correctly the last time it was offered comments were made here and the author made changes as a result. I have had no problems importing or using this program in any way. One point that does concern me is if you delete a item it stays in the data base, it does not display but if you deleted frequently this could cause the data base to become larger than necessary.

Support is superb and the program is easy to use. I highly recommend this program.

May 21 2011 at 8:35pm Copy Link

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Tim Haughton Thanks Scott, always nice to be appreciated :)

With regards to deleted items, yes HDM has a "Deleted Documents" folder. To empty the trash, simply right click on "Deleted Documents" and select "Clear Deleted Items".

Dokix Inc - May 21 2011 at 8:56pm Copy Link

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Harald Vogel I also bought this the last time and as Scott I can say only very postive things about this program and would also recommend it.

@Tim Does the free upgrade for V1 users also apply to existing users or only if bought today?

May 21 2011 at 10:30pm Copy Link

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Tim Haughton Hi Harald, I'll be upgrading all users to v2.

Dokix Inc - May 21 2011 at 10:55pm Copy Link

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Gren Bingham If I use different machines, is there an easy way to sync the repository?

May 21 2011 at 11:22pm Copy Link

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Tim Haughton Hi Gren, that's currently unsupported, but sharing documents across a network will be supported in v2.

Dokix Inc - May 21 2011 at 11:41pm Copy Link

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Michael K Tim,

I am going to buy Home Document Manager today for reasons I will go no to explain. I do have some additional questions and will put those first.

1) As I said previously, i have been a long term user of Paperport but now i think the time has come to make a switch I don't want to continually do a feature comparison but on the other hand your product can only benefit from providing the best features of your competitor products.

I like "nice' looking scanned images and two of the Paperport features I use on virtually all my scans are the ability to straighten up skewed images and the second one is using the eraser throughout a scan to remove stray dots, lines, block colour, creases and in fact anything that I don't want to remain on the image. Does your software already incorporate these features and if not, do you envisage that your version 2 will?

2) In buying your software I note that V2 is going to be a total revamp and also include result in an amalgamation of all your 3 existing programs rolled into this 1 single product which I like the idea of, a lot..
My thought is to buy your Home Document Manager today but not install or use it until Version 2 is released and then I can benefit from all the changes you are introducing hopefully in the not too distant future and t would save on migrating from V1 to V2. Your thoughts on this approach would be much appreciated.

3) Can existing scans on my computer be imported into your program without losing any of your program's features such as OCR and annotation etc.

Since this post is already rather long, i will provide my full reasons for deciding to join your customer base today, in a separate post.

Thank you,

Michael

May 22 2011 at 12:08am Copy Link

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Tim Haughton Hi Michael,

- The current version of Home Document Manager already features auto-rotate and auto-deskew, as well as auto-despeckle.

- Any migration required by v2 will be automated. Whether you choose to use it now or wait for v2 is a decision for you, as you can imagine, I might be biased :)

- You can import existing scans into Home Document Manager, as well as PDFs, Microsoft Office documents, XPS documents etc. If required, HDM will OCR when importing.

Thanks again for your comments Michael.

Dokix Inc - May 22 2011 at 12:14am Copy Link

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Michael K Tim, many thanks for the swift response - only one fruther clarification please....
"auto" deskew sounds great as does "auto" despeckle.
However, what are your thoughts on being able to add a manual feature in case the 'auto' does not get it quite right.

And a manual eraser would do more than just allow despeckling - a user could erase parts of the scan they just don't want in there for whatever reason - is this possible?

With regards to why I j am joining your customer base today the key reasons are these:

1) You are demonstrating yourself to be a responsive and committed developer to both your product and your customers.

i have come to this conclusion based on the fact that you are rolling the 3 existing programs into a single all encompassing Home Document Manager v2 rather than leaving them separate applications.

Your answer to a previous buyer of v1 that you will be upgrading all existing customers to v2 free of charge, not just those that are buying today fills me with great confidence in your business practices and customer satisfaction commitment.

I also like your practical and flexible approach to allowing several installations in a home setting. I get the feeling I don't have to think of every single question before I buying, but rather that I am making a commitment to a developer who is fair, ethical and committed to both product enhancement and customer service.

This is why I am on board with you today.

Thank you

Michael

May 22 2011 at 12:42am Copy Link

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Tim Haughton Hi Michael,

"what are your thoughts on being able to add a manual feature in case the 'auto' does not get it quite right. "

It's certainly worth looking at. I'll make a note to investigate it when I'm completing that part of the application.

"And a manual eraser would do more than just allow despeckling - a user could erase parts of the scan they just don't want in there for whatever reason - is this possible? "

Redaction and erasing will be available as tools as part of the annotation suite.

Thanks again for your encouraging words.

Dokix Inc - May 22 2011 at 1:20am Copy Link

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Gren Bingham OK, you said that I cannot sync repositories kept on different machines so, can I sensibly merge them? That is to say add one to another somehow.

Can I keep the repository easily on either an external drive, or on a large USB stick?

You get the idea that I like to be mobile without lugging too much hardware.

I think you should add the possibility of an easy link to cloud storage.

Can I easily export a particular PDF from the repository?

Best regards,

Gren.

May 22 2011 at 1:39am Copy Link

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Thomas Duntze Hello,

can I save the output as PDF/A ?

Thomas, Berlin

May 22 2011 at 1:45am Copy Link

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yang shen Is there any limits of your program's database? If I scan/import a lot of files whether the program will slow down? Thank you

May 22 2011 at 1:50am Copy Link

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Tim Haughton Hi Gren, merging isn't supported. You can export Home Document Manager's documents in a folder structure to a folder on disk, you could then conceivably import the same structure into another repository.

The repository can be stored on USB or external drive no problem, but it can be accessed only by one machine. Or, more accurately, only 1 machine will be able to write to it.

Dokix Inc - May 22 2011 at 2:12am Copy Link

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Gren Bingham I have downloaded the trial. How do I scan in multi-page documents when I have a single page scanner?

May 22 2011 at 2:13am Copy Link

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Tim Haughton Hi Thomas, PDF/A isn't supported I'm afraid.

Dokix Inc - May 22 2011 at 2:13am Copy Link

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Tim Haughton Hi Yang, if there's a limit, I haven't found it yet. We use a very powerful indexing engine which is designed to work with VERY large repositories.

Unless you were using Home Document Manager to digitise a public library, you aren't likely to have a problem. Otherwise, you're limited only by disk space.

Dokix Inc - May 22 2011 at 2:15am Copy Link

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Tim Haughton Hi Gren, Home Document Manager currently supports multi-page documents where your scanner has an automatic document feeder. If you're using a flat bed or a scanner without an ADF, I'm afraid you'll have to wait for v2 if you want multi page documents.

Dokix Inc - May 22 2011 at 2:21am Copy Link

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Gren Bingham It is really too bad that you do not handle multi-page documents from a flatbed scanner because the scanner's software does ... it will create multi-page PDFs. Most homes do NOT have an auto feed scanner that feeds the PC.

Would it not possible at least to merge PDF pages within the app into a single document?

The application has become much less attractive because nearly all my bills, bank statements, letters, etc., are MULTI PAGE!!! Most of the world is, in fact.

Best regards,

Gren.

May 22 2011 at 2:28am Copy Link

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Gren Bingham Hi Tim,

Would this (see below) solve the MULTI PAGE PROBLEM? Could I scan my multipagers into a watch folder as PDFs and have HDM auto import them? Gren

Uses A Watch Folder
Traditionally, Home Document Manager has worked with TWAIN scanners, which we all know the ScanSnap does not support. The way they did it is using a watch folder. You configure ScanSnap Manager to save the PDF to a folder, and then configure Home Document Manager to watch that folder. Whenever you scan something using the ScanSnap (or, of course, just save the file in that folder), Home Document Manager will import it. You can either use ScanSnap's OCR or Home Document Manager's.

HDM has a comprehensive blog post showing how it's all done.

May 22 2011 at 2:32am Copy Link

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Gren Bingham I cannot find the options control so I can set up the watch folder. Where do I look?

May 22 2011 at 2:44am Copy Link

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yang shen I have just downloaded the program and found it very interesting. I have searched a document management app for a long time but most of them are for managing business/company documents. I am glad I find this Home Document Manager through BitsDuJour. I have experience with a lot of software when its database growing larger its speed slows down. Can I import a single large pdf file with several MB or over 10MB? Thank you for your prompt response. Yang

May 22 2011 at 2:59am Copy Link

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Gren Bingham Hello Tim,

Yes, the watchfolder solution works.

You have to scan in the documents with HDM closed or HDM picks up each page as a single document. If HDM is closed while scanning, then opened it picks up the multi-page PDF documents correctly. I have tested this with a two page and three page document scanned into the watchfolder.

May 22 2011 at 3:09am Copy Link

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yang shen Can I encrypt my HDM database? Yang

May 22 2011 at 3:12am Copy Link

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Gren Bingham Hi Tim,

The "policy notice" says: Free upgrades for minor versions, paid upgrade with no discounts to future versions.

Does this mean we have to pay for V2 if we buy via this offer?

Gren.

May 22 2011 at 3:13am Copy Link

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Tim Haughton Hi Gren, sorry for the delay, glad you found the watched document folder option.

My policy was to offer free minor updates, but that was just to keep my options open. In the event, I'll be upgrading everyone to v2 free of charge.

Dokix Inc - May 22 2011 at 3:31am Copy Link

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Tim Haughton Hi Yang, no we don't support database encryption, but it's trivial to achieve using something like Truecrypt.

And yes, HDM should be happy with large PDFs.

Dokix Inc - May 22 2011 at 3:34am Copy Link

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Don Wagner I have been using HDM for several months but I have never been able to find where the database is stored. I have no idea if the database is being backed up during my nightly backups. This makes me somewhat uneasy about putting my documents into HDM for safe storeing.

May 22 2011 at 6:47am Copy Link

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Tim Haughton Hi Don, if you click on the application orb (top left) and go into "Options", on the Data tab, you can see the location of the database.

Dokix Inc - May 22 2011 at 6:48am Copy Link

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_*_ I purchased this program after you stated v2 will have off-line activation, and have installed the program, but have a question I need the answer to ,please.

Where is the program installed? It did not offer me a way to select the path where I wanted it installed;which is a problem if it is on drive C for me personally.

I run a SSD (80gig) for the OS which is drive C, and have a 500gig drive (drive E) for all programs.

Is there a way to tell the program where to install? If not please incorporate this into an update please

I cannot afford to install anything to drive C as it defeats the purpose of the drive and it only have little space left.

Thanks in advance for your reply.

May 22 2011 at 6:56am Copy Link

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Warren Russell Can anyone tell me if the program has form-filling capabilities?

Thanks!

May 22 2011 at 9:42am Copy Link

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Michael K Tim

Thank you for a day of reassuring answers.
I am happy to be an new user of your software.

Thanks

Michael

May 22 2011 at 10:32am Copy Link

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Tim Haughton @M B - Home Document Manage use's Microsoft's ClickOnce technology for deployment. This is a sandboxed per-user installation.

All ClickOnce apps are installed under "AppData" in a user profile, not in Program Files. The only way I can think of to alter this is by moving the user profile location to your larger drive.

Dokix Inc - May 22 2011 at 11:45am Copy Link

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Tim Haughton Hi Warren, it doesn't I'm afraid.

Dokix Inc - May 22 2011 at 11:48am Copy Link

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Tim Haughton Thanks for all the questions everyone.

It's approaching midnight here and the human need for sleep is kicking in, so I'm signing off for the day. I will respond to questions and so on in the morning.

Dokix Inc - May 22 2011 at 11:50am Copy Link

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Charles A Hi Tim,
Thank you for all the answers today. Can you tell me why the program (HDM.EXE) needs to communicate to a remote PC over port 8612 when I try to scan a file on my scanner?

I do like the sw but seeing that it is communicating with a remote pc every time I try to scan a document is a bit worrisome.

Thank you

May 22 2011 at 12:08pm Copy Link

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K X Thanks for all the interaction and question answering.

I used the trial for a bit and bought the software today. Is there a Help file? I see a Help tab, but not a help file nor any documentation. The support button goes to an mail form rather than a web help page or FAQ. Am I missing something? I've read comments here and there about this having an Outlook-like interface, but I don't use Outlook, so I don't have that kind of prior knowledge to figure it out.

I have some really basic questions. How do you get started with this? What is the Postbox vs. Inbox? What does the yellow Documents button do? How do you tag?

I scanned three documents and one doesn't show up in the Postbox list, but if I enter a search word from the document's title in the search box, then the document appears. What could be different about that document?

I moved one document to a folder (the pre-exisitng Personal folder). Shouldn't the icon change at the very least so that when I'm looking at the file folders I can tell which ones have documents in them and which ones are empty? (Ideally a number indicating how many documents are in folder would be useful. Consider that a feature request.)

I'm looking forward to v2, but for now I can use some guidance with the current version.

May 22 2011 at 4:13pm Copy Link

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K X When a document is listed by title and date in the middle panel, some of the OCR text is displayed. If I stretch the middle panel to make it wider I can read more, but still not that much, and it ends with ". . ." Is there a way to easily see all the text at a glance? I tried right click and properties and thought the full OCR generated text might be accessible from there.

May 22 2011 at 4:35pm Copy Link

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Tim Haughton Hi Charles, a quick Google on "port 8612" suggests it's something to do with Canon's printer driver, it's certainly nothing I'm doing.

The only times HDM will connect to the internet is for checking for updates, activating and reporting bugs.

Dokix Inc - May 22 2011 at 7:58pm Copy Link

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Tim Haughton @K X - A help file will be provided for v2, a v1 help file has been on my to-do list for about a year, but like all developers, I would choose writing code over writing documentation any day of the week.

You're allowed to punish me by asking as many questions as you like.

From memory, the text snippet is limited to 1000 characters for performance reasons.

Dokix Inc - May 22 2011 at 8:01pm Copy Link

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Tim Haughton I should also encourage everyone who has taken advantage of the one day deal to also take advantage of the TipFromMe offer that we always run.

You will have been emailed some links to share with your friends/family etc. Each time someone buys using your links, they receive a massive discount, and you receive $10.

Dokix Inc - May 22 2011 at 10:11pm Copy Link

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James Kenney I cannot find any e-mail with instructions on how to register the program.
I bought it on the 22nd during the sail and have not been able to find anything about it except for the paypal bill.

May 30 2011 at 3:28pm Copy Link

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K X Email Dokix. I also used PayPal and received three emails. One from PayPal, "You have authorized a payment...", one from Dokix "Your Order" with an order number, and a third from Dokix with the License Key.

May 30 2011 at 4:02pm Copy Link

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Tim Haughton Hi James, you're the 2nd customer to have problems receiving your license key from the offer day. Interestingly, you both have @swbell.net email addresses.

I've had FastSpring try to send the emails out, so has Roger at Bits du Jour, they just don't seem to arrive.

If you can set up a throw-away email address at somewhere like GMail, and let me know, I'll get your license key across to you.

Dokix Inc - May 30 2011 at 9:06pm Copy Link

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Tom Evans When will v. 2 be available?

Jun 29 2011 at 8:11am Copy Link

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Tim Haughton We haven't released a date yet.

Dokix Inc - Jun 29 2011 at 8:18am Copy Link

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Tom Evans Can you annotate a PDF file that is created from a scanned document?

Jul 8 2011 at 6:45am Copy Link

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Tim Haughton Hi Tom, we don't currently support annotations - they are currently being worked on.

Dokix Inc - Jul 9 2011 at 12:51am Copy Link

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Thomas Evans I really like this program. It helped me get rid of a lot of clutter. Wi;; v2 have the ability to append to an existing document.

Aug 5 2011 at 7:18am Copy Link

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Adrian Williams I've just bought the software as it seems to do the job, just as well as paperport (albeit a bit slimmed down) I look forward to getting the new version. Installation of the demo and subsequent activation went without a hitch on my win7 32 bit system. I've used paperport and other doc managers. My main one is waggleimage and I've over 11,800 pages in that system. I'm intending to import the majority of those documents into HDM but I may just import this years - lots of work. I like the ability to do searches across the whole folder structure so if I file a document in the wrong folder I can still find it, a definite weakness in waggleimage. Then I can drag the document to the correct folder - nice.
I've a canon mp780 multi function printer/scanner but recently got a fujitsu scansnap FI-4110EOX2 off ebay at a ridiculously low price. I successfully set up the automatic importing of a scanned file and the twain setup for the MP780 works fine.
Overall, an nice setup. I'm not that worried about DRM and I DO backup and restore my system but I use rollback RX and drive cloner rx so re-activation shouldn't be an issue. it's a shame I cant access my documents on my laptop (waggleimage is going towards server based document sharing so +1 to wagglesoft). Come on Dokix, you're losing potential sales due to this. that aside, I like the simplicity and power of the software and will be actively suggesting improvements.

Aug 8 2011 at 7:07am Copy Link

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Tim Haughton @Thomas - Yes! :)

Dokix Inc - Aug 8 2011 at 7:26am Copy Link

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Tim Haughton @Adrian - Thanks for the feedback, and yes, we will be adding server based document vaults in v2.

Dokix Inc - Aug 8 2011 at 7:27am Copy Link

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Roberto Im having some issues about documents lost in HDM. I tryed to reproduce it but still no success about find a pattern.

Sometimes the pdf is not listed more in the content folder, and sometimes i delete all (recicle bin too) and the Originals folder is still containing the pdf.

I wish to have some way to clean a search too.

Another problem, this one i can reproduce is:
- open the context menu from Documents tree
- clic in another folder
- a move folder dialog appears

I think this is not the normal behaviour.

A forum in the developers website would be nice, and a help file too :)

Aug 8 2011 at 1:32pm Copy Link

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Thomas Evans I just had to restore Windows from recovery disks that were created 2 weeks aDM was working perfectlygo. At that time HDM was working perfectly. After the recovery everything on the computer ran perfectly, exept HDM. It kept reporting an error and asked to report it.I jinally had to uninstall HDM and reinstall it. The program run fine now but I want to have all my old data setup inthe folders and they way they were in the old install. I have a copy of the o;d HDM data folder but cannot figure how to get my okd setting. I tried replacing the new data folder with the new but then the program will not start again. Can you help me out. I like HDM very much, it has really helped me get organized.

Aug 19 2011 at 7:27am Copy Link

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Thomas Evans Why is no one answering my above problem. I cannot continue putting my docs into HDM until yhis pronlem is resolved. I also sent an email directly to Tim Haughton but received no answer. Is this company still in business?

The problem again is:
I just had to restore Windows from recovery disks that were created 2 weeks aDM was working perfectlygo. At that time HDM was working perfectly. After the recovery everything on the computer ran perfectly, exept HDM. It kept reporting an error and asked to report it.I jinally had to uninstall HDM and reinstall it. The program run fine now but I want to have all my old data setup inthe folders and they way they were in the old install. I have a copy of the o;d HDM data folder but cannot figure how to get my okd setting. I tried replacing the new data folder with the new but then the program will not start again. Can you help me out. I like HDM very much, it has really helped me get organized.

Aug 25 2011 at 8:12am Copy Link

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Adrian Williams This may not help you with your current issue but it'll avoid having the same problem again. - keep your data on a separate drive than C:
If you've only a C drive - create a new partition and name it something like 'data'. keep all your documents and HDM data on that drive thereby having windows recovery or any other backup software from overwriting your data. If you did a restore as in factory restore, you may have lost all your data as the entire partition is overwritten (if it's some form of imaging software you used). better still, use spideroak - it's free and gives you secure offline backup so if you lose your PC through crash or breakdown - you always have the data offline.

One other option os to completely uninstall HDM, clean out the registry for stray entries - use ccleaner - it's free. reboot, reinstall HDM nd start again. if you do get your data folder back - use the import facility. OK, you will have to create your filing structure again but at least you get up and running again. If the software doesn't install - it's a problem for the support guys like Tim.

Aug 25 2011 at 9:15am Copy Link

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Thomas Evans I tried your suggestios days ago. When I imported all my files were named with hexadecimal numbers any way to get them imported with the file names I gave them?

Aug 25 2011 at 9:23am Copy Link

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Adrian Williams HDM keeps the documents with 'weird' hexadecimal filenames. Before I completely finish renaming all my imported files and dragging them to their respective folders, I rely on the OCR to find the documents. Not the cleanest of solutions but a solution all the same.
Re the 'proper names' maybe HDM keeps the original filename in the document header or something. There must be some reference to it. Only HDM can help here. I've looked at one of my pdfs within HDM and can't see any obvious way to view the original pdf filename.

Aug 25 2011 at 9:37am Copy Link

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Michael Harris Mike Harris - I have an evaluation version and will purchase in next week or so. Great product. When will version 2 be available or does version 2 become available on purchase. Version 2 has some features I am looking forward to.

Oct 15 2011 at 2:48pm Copy Link

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Adrian Williams Still waiting for news on version 2 :(
I'm using HDM on my new iMac through parallels - works fine btw.

Jan 30 2012 at 12:14am Copy Link

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Martyn User Your description of the program describes a filing cabinet stuffed to the gills with documents. The problem is transferring all the documents quickly to electronic format using the technology available for the home market. Most home scanners are small and slow and it would take ages to transfer say 1000 pages of information digitally. Any comments?

Aug 26 2012 at 3:58am Copy Link

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lemonade soda Like many people here, I'm interested in (small scale) Document Management. I currently solve this at home by having set up a private local-LAN vBulletin Board, and posting scanned documents to my scanned server. The advantages... total control, the ability to include whatever search text or tags I want in each post, and the ability for me to access the data remotely. I just log-in to my own private webforum through the internet and have full access to my files. The disadvantages... no workflow. I have to scan, OCR, clean, post, and it takes many clicks and is time consuming. Cannot search within the attached OCRd PDFs

My questions for HDM, version 2.

1./ Can I have a watch folder where I drop my pre-scanned and OCR'd documents (PDF)
2./ If I deskew/despeckle an existing PDF will it maintain OCR? If not, can it re-OCR
3./ Is there a PDF compression feature, like LuraDocument Desktop Compressor, or IRIS PDF Compressor?
4./ Can I add my own test/tags to each document for searching
5./ If the PDFs are OCR'd, can the search facility go through the attached files
6./ Is any form of remote access possible (preferably regular internet browser)

Sorry for all these questions, but I guess you can see I'm very interested in your software.

Sep 17 2012 at 3:48am Copy Link

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Robin Edwards I am using a Fujitsu ScanSnap S1500 scanner and the software doesn't seem to support it. Will it?

May 3 2013 at 12:08pm Copy Link

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