Virus Scan for SerialSafe

Peter User A simple text-document is enough - who needs a program for this...

Dec 1 2015 at 1:01am Copy Link

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LU Will you please explain your lifetime license option to clarify its upgrade policy? Also, is the lifetime license exclusive to BitsDuJour? Finally when was the last update performed?

Thank you.

Dec 1 2015 at 3:22am Copy Link

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2LogicalSolutions @Peter User: If a text document meets your needs, by all means please use it. For some professionals more control and flexibility is needed over their licensing such as storing all their purchasing data with the product, something the embedded features of SerialSafe allow.

@Lifetime Upgrades: The version given away today is 15.1.0.02. This version and license will never expire for you. You can use it as long as you like. If you want to upgrade to any newer version when it is released you would need the lifetime upgrade. Typically the lifetime version is $14.95, but we are offering it today with the promotion at a discount. If you opt not to go that path, don't worry, 15.1.0.02 will always work for you. The latest version was released the week of November 22, 2015. The next update will hopefully be released before the end of 2015.

SerialSafe - Dec 1 2015 at 3:31am Copy Link

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LU Thank you for the follow up.

So am I understanding correctly, the lifetime license = lifetime upgrades?

Dec 1 2015 at 4:25am Copy Link

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2LogicalSolutions @Lifetime Upgrades: Yes, that is correct, lifetime upgrades.

SerialSafe - Dec 1 2015 at 4:27am Copy Link

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Meindert User Yes, I am with Peter in this. Unless there is an option to extract serials from installed software and store them. But I thinks that is not what this software does?

Dec 1 2015 at 4:57am Copy Link

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2LogicalSolutions @Meindert User: Yes, all data can be extracted from the product. You are not "bound" to using the product once you start. There are multiple options for getting the data out, depending on which data you want. Embedded items can be extracted, products metadata can be exported or printed.

SerialSafe - Dec 1 2015 at 5:06am Copy Link

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Harsha Oza Cannot register "invalid License Key"

Dec 1 2015 at 5:55am Copy Link

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2LogicalSolutions @Harsha Oza: Please ensure you have entered the registration information correctly. The information has been validate as working. If you continue to have issues please reach out to info@serialsafe.info.

SerialSafe - Dec 1 2015 at 6:02am Copy Link

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Rheal Poirier the program was installed but cannot be opened . Always getting the same message as this: an outer program exception was encountered ...I did reinstall but same message displayed. Probably a big ''bug'' into that program. I never encountered this kind of message before and i launched many programs...

Dec 1 2015 at 6:16am Copy Link

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2LogicalSolutions @Rheal Poirier: Please ensure that you have Microsoft .NET 4.5 installed on your machine. This is listed in the prerequisite products. You can download the installer directly from Microsoft: http://www.microsoft.com/...x?id=30653.

The application is tested and is functional on all supported operating systems. If you have further issues please contact us at info@serialsafe.info

SerialSafe - Dec 1 2015 at 6:19am Copy Link

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Allan Fibecker Registration made exactly as prompted, but "Invalid Registry Key" ? I have tried to contact support - with no response. Would have been nice to check the program out, but it can be handled manually to back up license keys. Thanks, G*d for Toolwiz TimeFreeze, when this happens.

Dec 1 2015 at 6:26am Copy Link

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Kelly Hamblin I very much like small one-trick applications. I have a very similar app on my XP machine, but in Win7 it gives me grief, so this little program interests me. Yes, one can use a text file or a spreadsheet, but it is so much safer in an app designed specifically to store the information.

Is there a way to view all the information in a Spreadsheet-like format? Or must the information be accessed one page at a time? I was unable to find such a view in the screenshots. Also, I checked the website and found a list of supported file types, but didn't see .rtf. Surely it supports .rtf?

Dec 1 2015 at 6:31am Copy Link

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2LogicalSolutions @Allan Fibecker: Please ensure you are reaching out to info@serialsafe.info. I verified there have been no requests for support. If you reach out to the email above I can send you a registered database for usage.

SerialSafe - Dec 1 2015 at 6:42am Copy Link

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2LogicalSolutions @Kelly Hamblin: You can export the information to CSV, tab delimited text and XML. The XML can be opened in Excel via drag/drop into Excel. This will give you a nice pre-formatted document. In regards to .rtf support, which area are you wanting support for it? The additional embedded items support .rtf documents.

SerialSafe - Dec 1 2015 at 6:48am Copy Link

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Kelly Hamblin Thank you for answering. Having to export to Excel dampens my interest.

Dec 1 2015 at 7:01am Copy Link

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2LogicalSolutions @Kelly Hamblin: I can include a feature to meet your needs if you can elaborate on what you are looking for? Are you looking for a singular view with the ability to manipulate the column set?

SerialSafe - Dec 1 2015 at 7:03am Copy Link

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Rheal Poirier Just impossible to launch this program ! Microsoft frame work 4.5 and plus is already installed on my machine. So it has nothing to do with this. Just confirms that program has really a kind of ''bug'' i must now to uninstall it . Thank you for the try !

Dec 1 2015 at 7:34am Copy Link

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2LogicalSolutions @Rheal Poirer: Please send a screen shot of the error and information to info@serialsafe.info. Again, the product is validated to run on all supported Operating Systems. The promotion has also been downloaded and registered by 600 users successfully.

SerialSafe - Dec 1 2015 at 7:37am Copy Link

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2LogicalSolutions @Allan Fibecker: Your support request email came through, just recently, I have replied to you. Please let me know if you have any additional needs. I apologize for any delay, there may be some email lag today due to the large influx from the promotion.

SerialSafe - Dec 1 2015 at 7:59am Copy Link

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CJCotter 1) You have to manually enter everything. It would be great if this program scanned our computer for the licenses, obtaining as much information as possible automatically. Then we could fill in the rest.

2) @Peter states "A simple text-document is enough..." No it's not. It's been my (limited?) experience that viruses and ransomware targets known files. The output file from this program are common files. The programmers need to create a new output file type that malicious software has never seen before, and hopefully, ignores.

Dec 1 2015 at 8:50am Copy Link

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Jim Hilton Why does this software scan my devices? I still use a floppy and during program startup the program grinds the computer to a halt as it is scanning this obsolete device.

Thanks

Dec 1 2015 at 8:50am Copy Link

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2LogicalSolutions @CJCotter: #1, this item will be in a future version. Please note that some functionality is possible via drag/drop of an .exe, .mis, .rar and .zip file (default types). Under Settings > Import > Allowed Extensions For Import you can edit these types. Drag/Drop one of these file types into the Product pane and it will import any data available in the file, such as product name, publisher, etc... Please note the data has to exist in the file type.

#2, the standard database for SerialSafe is not a standard type that would be impacted. This should help to prevent from the attach type you discuss. The export type(s) are only for when you want to get the data out of the system and are not used by the program natively in any fashion.

SerialSafe - Dec 1 2015 at 8:55am Copy Link

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2LogicalSolutions @Jim User: The software does not scan the computer, in any capacity. It will access the database during launch. This should be the only item processing during startup. If you have further issues please contact us at info@serialsafe.info.

SerialSafe - Dec 1 2015 at 9:00am Copy Link

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JW I quote (from the Fine Print document 'Lifetime License')
1. License.
Developer hereby grants to Licensee a perpetual, non-exclusive, limited license to use the Software in the United States of America as set forth in this Agreement.

12. Governing Law.
This Agreement shall be construed and enforced in accordance with the laws of the state of Tennessee.

Why is this product limited to use in the United States? Are we in Europe not permitted to purchase/use it? If so, why put such a limiting segment into a Software License Agreement

Dec 1 2015 at 9:16am Copy Link

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2LogicalSolutions @John Westbury: Yes, anyone is permitted to use it. In fact most purchases have been from European region. Thank you for pointing out the item in the license, I will make sure this item get's resolved and the license information updated properly.

SerialSafe - Dec 1 2015 at 9:22am Copy Link

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Allan Fibecker Thanks, Jim Putin, I have contact to support now, and it'll be sorted out. Thanks for swift response. I'm just in contact with, Christopher Sonon, who was kind enough to offer support. Nice move. Cheers :-)

Dec 1 2015 at 10:14am Copy Link

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Kelly Hamblin You wrote: Jim Putin @Kelly Hamblin: I can include a feature to meet your needs if you can elaborate on what you are looking for? Are you looking for a singular view with the ability to manipulate the column set?
.............
Short answer: Yes.
Long answer: I don't mind using the different dialog boxes to enter the data, though I don't see the need for so many of them when 1 would do. But I would definitely want to see all the data at once and be able to at least sort it by name or date purchased or whatever. Like is possible in Excel, and Excel clones, and my old Software database.

Dec 1 2015 at 12:17pm Copy Link

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2LogicalSolutions @Kelly Hamblin: Thank you for the feedback. I will add this to the enhancement list and see what we can do.

SerialSafe - Dec 1 2015 at 12:20pm Copy Link

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Kelly Hamblin :) Thanks. I'll be watching for it.

Dec 1 2015 at 12:33pm Copy Link

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Mustang How does this program handle multiple licenses for the same program/version?

Dec 1 2015 at 3:24pm Copy Link

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2LogicalSolutions @Mustang: Currently you would add each program into the software and track them independently. So, if you had five seats of Microsoft Office you would add the product five times and track the licenses (and any assets) independently. It is currently done this way to work more functionally with the Asset Management feature(s).
An alternative would be to track as one product and use the comments section to track the license. You could then put a note in the serial field stating "SEE COMMENTS". You could still track assets using this method, it just would not allow you to see which asset used which key.

SerialSafe - Dec 1 2015 at 4:41pm Copy Link

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Mike Shanahan @CJCOTTER You said: "You have to manually enter everything. It would be great if this program scanned our computer for the licenses, obtaining as much information as possible automatically. Then we could fill in the rest."

This would blacklist the program in a hurry in malware scans. If this functionality that you described was available, it would become a software license harvester. A hacking tool. It would be blacklisted in a heartbeat.

Dec 1 2015 at 5:33pm Copy Link

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2LogicalSolutions @Mike Shanahan: You are correct, and this is one of the things we are bouncing around. What level of scanning provides the best level of return vs. the level of potential issues. Right know the thought is to capture installed program data and allow the user to determine if they want to use it to define a product in SerialSafe. Once they determine that, they can import most information about the product and manually enter the license information.

SerialSafe - Dec 1 2015 at 5:42pm Copy Link

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Peter Horrocks windows 7 64bit all I get is "Invalid Registry Key" --uninstalled

Dec 1 2015 at 6:25pm Copy Link

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2LogicalSolutions @Peter Horrocks: Please make sure you were using the correct registration name and email. They should be BitsDuJour and info@serialsafe.info. This has been the most common cause of any registration issues.

SerialSafe - Dec 1 2015 at 6:29pm Copy Link

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Dave Rennie Cannot get this to work at all. Hopeless!!!

Dec 1 2015 at 10:50pm Copy Link

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2LogicalSolutions @Dave Rennie: Please reach out to us at info@serialsafe.info and we will assist.

SerialSafe - Dec 2 2015 at 4:11am Copy Link

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Dave Rennie After downloading from BitsDuJour, I cannot get the registration to work. I don't know how or where this registration goes. I find this very complicated, everything I try does not work. There is a message to say this is a trial version and only 2 versions can be added???

Dec 2 2015 at 5:03am Copy Link

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2LogicalSolutions @Dave Rennie: Please visit our online help documentation (http://2logicalsolutions....0Help.html?) and click the licensing option on the left side. This will walk you through how to license the product. You will use Registration Name: BitsDuJour and Registration Email: info@serialsafe.info. The Registration Code is the long code value included in the email sent from BitsDuJour. If this does not help please email us at info@serialsafe.info and we can further assist.

SerialSafe - Dec 2 2015 at 5:11am Copy Link

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J Hello,

How many years has SerialSafe been in development? I'm curious because of the high (15.x) version number.

When was the current version released? How often are updates released?

Do you 'version history' page on your website? I couldn't find one.

I found a few bugs in the current version.

Thank you.

Apr 5 2016 at 9:58am Copy Link

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2LogicalSolutions @J
SerialSafe has been in development since 2011. The version number is 15, correlating to the last year of a major update. The software was completely rewritten in 2015 and released. Since then the product has been maintained at that major version number. The next major release (improved interface, updated database functionality, etc...) will be released as version 16. This is purely a preference for versioning the product.

The current version was released on 02/23/2016. As an independent developer (read owner/developer) I release updates as I can, on no set schedule. With that said, the next version is under way and should be released within the next couple weeks. If you would like a list of what will be in that version please email me at info@serialsafe.info.

Currently there is not a version history page or data on the website. I will be looking to add this data on the next website update, which will correlate to the next release of the software. If you want a full list sooner than that please email me at info@serialsafe.info.

Lastly, if you have located bugs please send them to me at info@serialsafe.info. I do my best to resolve critical bugs as quickly as possible, even sending temporary builds to customers if needed. I the event that the issue is not critical, it would get implemented in the next version.

Please don't hesitate to reach out with any additional questions/comments.

Thank you,
Christopher

SerialSafe - Apr 5 2016 at 11:25am Copy Link

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J Hi Christopher,

Thank you so much for your very informative and detailed reply!

SerialSafe looks like really nice software!

I will be contacting you and making the purchase when it goes online.

Thanks again.

Apr 6 2016 at 3:22am Copy Link

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2LogicalSolutions @J
Thank you for the support of the software. It is greatly appreciated. Please don't hesitate to reach out if you need anything else.

SerialSafe - Apr 6 2016 at 4:33am Copy Link

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2LogicalSolutions @BitsDuJour -
I am the developer of SerialSafe and wanted to extend a thank you to everyone that participates in the promotion (both free and paid upgrade). If you have any issues please reach out to be at info@serialsafe.info or serialsafeinfo@gmail.com. Please do note that I am on Eastern Standard time and will reply as quickly as possible to all questions/request.
Thank you!
Christopher Sonon

SerialSafe - Apr 6 2016 at 4:51pm Copy Link

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Jeroen User "Each license allows installation on 1 computer." That's a shame, I'd like to use the full edition on multiple computers I own :/

Apr 8 2016 at 1:14am Copy Link

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Chris I purchased this from another software site a little while ago and love it. The only thing is sometimes it is slow in resopnding, but other then that it is great.

Apr 8 2016 at 1:46am Copy Link

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Lennard Gill Today 08/04/2016, downloaded and installed, copied and pasted Registration but tells me Invalid Key???

Apr 8 2016 at 2:49am Copy Link

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John Killian Just downloaded and installed this today. installed and runs ok on windows 10 x64 system with 8 gb memory.
registration info is INVALID!

Apr 8 2016 at 2:57am Copy Link

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2LogicalSolutions @Jeroen User: The license it per user and not per machine. You can use the license on any number of machines that YOU own or via any number of portable devices that YOU own. The license information was just not update for this promotion, I apologize. Please let me know if you have any questions.

SerialSafe - Apr 8 2016 at 3:31am Copy Link

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2LogicalSolutions @Chris: Thank you for your purchase! I have invested into a new embedded database feature that will help resolve the slowness you mention. The next major rewrite will have this feature implemented and will take care of resolving the slowness that users currently encounter using some features. The next maintenance release will be the last under the current database structure and should be released within the next 3 weeks. After that I will be working on finalizing the major upgrade.

SerialSafe - Apr 8 2016 at 3:33am Copy Link

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2LogicalSolutions @Lennard & Gill: Please make sure you are using the correct Registration Name & Email that is provided with the promotion. Typically, issues occur when a user tries to use their own email or name instead of the one from the promotion. I will reach out to you both via email with additional information.

SerialSafe - Apr 8 2016 at 3:35am Copy Link

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Lennard Gill No just copied & pasted into Registration Box as it appeared, no other changes made.

Apr 8 2016 at 3:38am Copy Link

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W. K. Prusaczyk I am having the same problem with registration of the x64 version. Invalid install information. Copied and pasted directly from the e-mail. Thank you for any assistance you might provide.

Apr 8 2016 at 3:52am Copy Link

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2LogicalSolutions @BitsDuJour Users:
If you are having issues with licensing please reach out to info@serialsafe.info.

The following is the correct license information.
Registration Name: BitsDuJour
Registration Email: info@serialsafe.info

The license code that is included in the promotion has been validated as correct. Please make sure there are no beginning or ending white spaces in the value when you paste it. For those that have had issues, I will reach out via email to correct.

SerialSafe - Apr 8 2016 at 4:11am Copy Link

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2LogicalSolutions @Lennard: I just sent you an email regarding your license issue.

SerialSafe - Apr 8 2016 at 4:15am Copy Link

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2LogicalSolutions @John Killian: I just sent you an email regarding your license issue.

SerialSafe - Apr 8 2016 at 4:17am Copy Link

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2LogicalSolutions @W.K Prusaczyk: I just sent you an email regarding your license issue.

SerialSafe - Apr 8 2016 at 4:18am Copy Link

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2LogicalSolutions @BitsDuJour Users:
Today's promotion will also work with the portable version of SerialSafe (Version 15.1.0.05 only) which can be downloaded from the website: http://www.serialsafe.info/download.html

SerialSafe - Apr 8 2016 at 4:19am Copy Link

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Mario Demi i can not import my serials (csv) .how must be built up the file

Apr 8 2016 at 5:26am Copy Link

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2LogicalSolutions @Mario Demi:
Can you provide some additional details on what it is not allowing you to do? Once the import file is selected, it should open up a dialog that allows you to map the source columns (from the CSV) into the desired destination field. Next to each field there should be a dropdown for you to select the value, which equates to the column name.
If you prefer, you can email me at info@serialsafe.info and I can better assist.

SerialSafe - Apr 8 2016 at 5:29am Copy Link

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Patryk Kowalski Nice program :) Thank you. Anyway it has a insane length of registration code, designed for reverse engineer nightmare or what :) ?

Apr 8 2016 at 6:22am Copy Link

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Russell Anderson Does it only support text? I have a lot of software that have *.reg and key files for activation. Are external files supported?

Apr 8 2016 at 6:26am Copy Link

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2LogicalSolutions @Russell Anderson:
The license file type for embedding supports all file types. You can also store activation information, such as .reg keys into the Additional Information embedded tab. Either place works as a good point for storage of key/registration files.

SerialSafe - Apr 8 2016 at 6:38am Copy Link

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Cool User Christopher,
Greetings, and thanks for this offer.
Is this software just a database to store Product Keys manually, or does it actually extract such keys from installed applications and/or the registry?
Your promotional description above does not clarify.
Thanks.

Apr 8 2016 at 7:01am Copy Link

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2LogicalSolutions @Cool User:
Currently it does not scan/extract keys from a system. There is an enhancement request on the list to do such but it is still under evaluation. Processing an extraction of license information will throw a big red flag to many Antivirus and malware programs so I am weighing the benefits of it vs. other options. I think at the very least a function to scan all installed software and populate basic information will be implemented in the near future.

SerialSafe - Apr 8 2016 at 7:08am Copy Link

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Cool User @Christopher,
Thanks for the quick reply.
Being as such, this is useless for me, but no doubt it is useful for others.
Easier for me to simply put such keys in a text file on a thumb-drive.
Currently there are programs that scan & extract such information, as you may very well know, and they do not trigger Avast or MalwareByte or MS Essentials or Comodo on my various machines.
However, I fully understand your concerns.
Best of luck.

Apr 8 2016 at 7:19am Copy Link

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Mark Magill I would just like to add my vote to the consideration of auto-scanning the existing serial information on a system. Entering then one-by-one would be tedious, at best. And the chances of missing one that is important seems great. I have a "production" machine with many things installed, and entering them one at a time would take a LONG time.

None the less, I like the program so far and have installed it, with thanks to you for sharing it. Note I installed the 64-bit version, with no issues at all, nor did I have any issues with it triggering antivirus, as some above did - I use Norton Security. - Again, thanks. -- Mark

Apr 8 2016 at 7:50am Copy Link

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Gonzo According to the developer's website, if I purchase the product it comes with lifetime updates.
Does that cover minor update only? Or also major upgrades?

Thanks in advance.

Apr 8 2016 at 7:54am Copy Link

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2LogicalSolutions @Cool User:
For the sake of transparency, two additional concerns are 1.) digital signatures (which would help with the Antivirus/Malware side) and 2.) non-standard license storage. For digital signatures, its an investment that I've just opted to forgo right now and instead have reinvested into other items such as the new embedded database backend that will be in the next major version. For non-standard licensing, its mostly a concern for capturing the broadest spectrum of common software vs. the return of time investment. This is definitely a hot topic that I am actively investigating for end users. My goal is to make SerialSafe the go-to software for this type of functionality. Your feedback is definitely appreciated!

SerialSafe - Apr 8 2016 at 8:21am Copy Link

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2LogicalSolutions @Mark:
Thank you for your feedback. I am actively reviewing the scanning options. I think at a minimum a scanning function to populate all product information from installed programs is a must. This method would leave the end user with only serial numbers to address.

SerialSafe - Apr 8 2016 at 8:22am Copy Link

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2LogicalSolutions @Gonzo:
The lifetime license will cover ALL upgrades, both major and minor.

SerialSafe - Apr 8 2016 at 8:23am Copy Link

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J Hi Christopher,

I am able to open 4 instances (and probably more) of SerialSafe.

Most programs don't allow this. Is there a reason that SerialSafe allows multiple instances?

Thank you.

Apr 8 2016 at 10:00am Copy Link

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2LogicalSolutions @J:
No specific reason. Each function is live to the database so there is no exclusive ownership that prevents such.

SerialSafe - Apr 8 2016 at 10:06am Copy Link

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J Thank you, Christopher.

Apr 8 2016 at 10:38am Copy Link

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Sarvesh Can I use the same database with x86 and x64 Portable version i.e. copying the database file from portable x64 version to the folder of portable x86 version to run on 32 bit machine since my laptop is 64 bit and my desktop is still 32 bit.

Apr 8 2016 at 10:56am Copy Link

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2LogicalSolutions @Sarvesh:
Yes, the database can be used with any version of the software; 32/64bit installed/portable. The only requirement, in the current version, is that the .ssdb file must reside next-to the .exe.

SerialSafe - Apr 8 2016 at 11:06am Copy Link

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Sarvesh Thanks for prompt reply, Christopher.

Apr 8 2016 at 11:17am Copy Link

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2LogicalSolutions @BitsDuJour Users:
Do to overwhelming requests for a scanning feature, I have decided that this will be implemented in the next release (15.1.0.06). I will be implementing a scan routine to populate products. I will NOT be implementing a serial capture scan at this time; that will remain on the open request list until a later date. The scan will allow you to capture the bulk of your installed software data to prevent having to fill all information, except serial number, out.

SerialSafe - Apr 8 2016 at 12:29pm Copy Link

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Cool User Christopher,
Thanks again.
While at it, here is another idea, or suggestion.
You may want to consider monitoring software installation, and automatically grabbing a serial key as it is entered, and storing it in the DB.
May not be as simple as being said, but it's a challenge, and food for thought.
Perhaps can be done by running a "small" Service in the background.
I'm sure you understand the rest.

Yes, I realize that digital signature can be a heavy investment for such a small business.
Thanks again.

Apr 8 2016 at 1:12pm Copy Link

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2LogicalSolutions @Cool User:
Thank you for the additional feedback, it will be placed on the enhancement list for review.

SerialSafe - Apr 8 2016 at 1:44pm Copy Link

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Jeroen User As a programmer myself, reading a serial key is really difficult. Some serials are in software themselves, some are in the setups. All different executable names. It's really hard to do so, it'd be easier to scan for serials in registries and in specific files.

Apr 8 2016 at 1:56pm Copy Link

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Software Babe I read on your website that is also comes in the PORTABLE version. Is this included in the Trial version or just the paid version?

Apr 8 2016 at 2:41pm Copy Link

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2LogicalSolutions @Jeroen:
Totally agree, that is one of the issues with implementing a scan that includes serial numbers.

SerialSafe - Apr 8 2016 at 5:06pm Copy Link

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2LogicalSolutions @Software Babe:
The promotion today will work with the portable versions, provide they are 15.1.0.05, which is what the current downloads are.

SerialSafe - Apr 8 2016 at 5:07pm Copy Link

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Cool User Another piece of feedback / suggestion:
Does the registration code really needs to be that long?

Apr 8 2016 at 5:39pm Copy Link

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2LogicalSolutions @Cool User:
Technically, no, I could opt to use a simpler licensing schema. I did this back under the release before versions 15 and the software was cracked by someone and published online (search google for SerialSafe crack) and you will see it for version 11.3. This cost a lot of sales because I did not sell a single license after that was released until version 15. I invested in some more advanced licensing to help make it more difficult (nothing is 100% crack proof) and so far the results have been positive. The length will vary, based on the user registration information, as it is embedded into the license. Sadly, there are a lot of people that will use cracked/illegal versions of software and as a developer (both for SerialSafe and for my full time job) nothing is more disheartening than having someone steal your hard work.

SerialSafe - Apr 8 2016 at 5:49pm Copy Link

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Adam Bryan In trying out your software (to test its usefulness) I have come across a few issues:

- No Tutorial to guide the user on how to use the software (correctly); yes I looked at the 'Help' both online and offline.
- Embedding an installer works but I cannot remove it; there is a bin icon but its greyed out.
- Can on only embed one installer; so if I wanted to keep both a installer version and a portable version I am forced to choose or use the local installer path option.
- Changed Currency to GBP and I went to another tab then immediately returned only to have it set back at USD.
- Additional Information would be better if double clicking opened/extraced the file; I understand the idea of this but it is a very limiting feature, which with one small tweak I could have used to solve my earlier alternate version problem.
- Asset Management Tab should have 'Manage Assets' button, it was confusing to have to add an asset via toolbar menu only.

Feature Ideas:
- Limit Database Size (for example to for backup to disc or to simply stop massive file size)
- Have a single location (user changeable) for installer files, possibly structured so for example 'Product Name' then 'Version' thus improving upon 'Local Installer Path' making it more of 'Add Installer to Local Path'. The idea being to keep the installers and the database together but not in a single database file.
- Multiple Databases; this may seem an odd request but again one big large database can be counterproductive, personally I would like to compartmentalize hence multiple databases.

Other than the above mentioned issues, some of which you may correct me on, your software is very good and shows a lot of potential. Keep up the good work.

[EDIT] Just noticed that a 'Temp' directory was created when double clicking an item in the Additional Info Tab but still nothing happened apparent to the user so either launch the file or open explorer window of the 'Temp' Directory; would be more useful. Also how is this a temporary directory when the files remain even after closing your software? - there is not even a clear temp directory option within your software.

Apr 8 2016 at 6:12pm Copy Link

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2LogicalSolutions @Adam Bryan:
- Yes, currently there are no tutorials. Mostly this is because a major rewrite is underway and I did not want to duplicate efforts. Once the next major version (ver. 16) is released there will be tutorials and videos.
- Embedded installer extraction issues is on the list of bugs and is resolved in the next release, which is in the final development stages. Resolved in 15.1.0.06.
- Incorrect. True, you can only store one installer under the installer button itself, but every product/version has an Additional Information tab that allows you to store any document type. The alternate installers can easily be stored here.
- Currency issue is on the list of bugs and is resolved in the next release, which also implements an improved currency textbox and much broader support for currency types. Resolved/improved in 15.1.0.06.
- Extraction options are added as an enhancement in 15.1.0.06, as well as clearing the temporary directory where this data is extracted for previewing.
- Noted and added to the enhancement list for implementation. I may be able to get this into 15.1.0.06 release.

In regards to features; first thank you for taking the time to provide. They are greatly appreciated.
- Database limit; this is an interesting idea and I have placed it on the enhancement list.
- Installer files; an idea similar to this is on the enhancement list. I may implement something like this in the major release update, as it will lend itself nicely to the new structure of also supporting multiple databases.
- Multiple database; on the enhancement list and will be implemented in the next major version.

Again, thank you for taking the time to reach out. Please don't hesitate to provide any additional feedback. Without the user community I can't improve the software!

SerialSafe - Apr 8 2016 at 6:30pm Copy Link

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Cool User Sorry to hear about the hack.
Yes, nothing is 100% crack-proof. It's a huge business in the underground world.

Apr 8 2016 at 6:36pm Copy Link

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Cool User Christopher,
You might want to consider a Beta Testing release for ver. 16 (you can set time limit, or expiration date of course).
There are many decent people out there who would provide you with valuable feedback.
As for hackers, they'll always be there.

Apr 8 2016 at 6:48pm Copy Link

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2LogicalSolutions @Cool User:
Right now, the plan is to release a testing version (when it is ready) to all users that maintain a license, including promotional licenses. BitsDuJour will provide me with an email list of participants and I plan to extend it to those users. There will also be a SurveyMonkey request coming out in the future to users as well to help guide the interface design.

SerialSafe - Apr 8 2016 at 6:51pm Copy Link

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J S I'll ask this question even though it may seem silly, but the details under "The Fine Print" tab leave me wondering if they only apply to today's free version or both today's free version AND Paid Lifetime Licenses:

Question: Does a (Paid) Lifetime License also have to pay for new UPGRADES?

(Upgrades being version 15.x to ver 16.x, v17.x etc, (whereas Updates are v15.01 to v15.99))

Many Thanks, in anticipation of a reply during the deal period.

Apr 8 2016 at 8:29pm Copy Link

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2LogicalSolutions @J S:
Today's version will never expire and is good for life, it cannot, however be upgrade to any newer version. If you purchase a lifetime upgrade through the promotion, or purchase a license through the SerialSafe website, it is good for life and all versions, regards of major/minor release. Let me know if this does not clarify it for you.

SerialSafe - Apr 8 2016 at 8:32pm Copy Link

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mark turik downloaded and installed fine. registration was said to be INVALID! whats up with that. its too bad, i thought this may be a nice piece of software.mark

Apr 8 2016 at 11:58pm Copy Link

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Maureen User Downloaded, installed, and registered really quickly!

I'm always reassured and impressed when the developer attends and responds during giveaways. If this works well, I'll probably purchase the 2016 version.

Thank you, BitsDuJour, and Christopher Sonon!

Apr 9 2016 at 12:05am Copy Link

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Clive Richards License still not arrived - requested 3 times and checked spam as well

Apr 9 2016 at 2:33am Copy Link

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Mihailo User you should do advanced systemcare 9 for the free software

Apr 9 2016 at 2:57am Copy Link

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2LogicalSolutions @Mark Turik:
Please reach out to info@serialsafe.info and I can assist you better in getting the software licensed.

SerialSafe - Apr 9 2016 at 4:12am Copy Link

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2LogicalSolutions @Maureen User:
Thank you for the kind words, I've tried my best to stay on top of the comments.

SerialSafe - Apr 9 2016 at 4:15am Copy Link

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2LogicalSolutions @Clive Richards:
If you are referring to a purchased license, I apologize for any delays. I did post early in the comments that I am Eastern standard time and would be doing my best to get licenses out. I did stay up till almost midnight last night to server licenses. I will be sending any licenses now that came in after that. Please let me know if you do not receive the license within the next hour.

SerialSafe - Apr 9 2016 at 4:17am Copy Link

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2LogicalSolutions @BitsDuJour Users:
All licenses have now been sent for lifetime upgrades. If you have not received one please reach out to info@serialsafe.info. thank you!

SerialSafe - Apr 9 2016 at 4:32am Copy Link

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Cool User @Christopher,
Although I did not install the software at this time, I'm impressed at the way you have supported the discussion in this giveaway.
Rarely we see developers do this at this level.
That speaks volumes about you, and about your commitment to customer support.

Apr 9 2016 at 4:53am Copy Link

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2LogicalSolutions @Cool User:
Thank you for the kind comments! I feel passionate about the software and strongly believe the only way to make it a success is by listening to the community and by being transparent in all aspects. Thanks!

SerialSafe - Apr 9 2016 at 4:55am Copy Link

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Constantin Florea @Clive Richards, I just resent you the receipt email.

BitsDuJour Admin - Apr 9 2016 at 5:19am Copy Link

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Neostar Just trying this software and it's a really good idea for backing up all these serial codes we accumulate over the years. Thanks for making this

By the way I find the interface really bright actually too bright and white, I think it would be better in a darker shade like a dark blue or grey

Apr 9 2016 at 5:55am Copy Link

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2LogicalSolutions @Hirah Essack:
I have on the enhancement list a theme function. I do not know when this will be implemented, but probably in the major update that is under development.

SerialSafe - Apr 9 2016 at 5:58am Copy Link

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2LogicalSolutions @M User:
Thank you for the wonderfully kind words; you must be very successfully in your 32 years as an IT "PRO" with the professional attitude that you just displayed. As an IT "PRO" I am sure you know how helpful your comment was to actually resolving the problem. I really appreciate the part were you elaborated on what systems you were running (Windows 7, 8, 8.1, 10, etc...), what flavor (32/64bit) of SerialSafe you were running, if it was portable or installed... Also, little details such as what Antivirus you are running, what your UAC settings are.. I can go on and on regarding how helpful you just were. Again, thank you for the wonderful comments posted.

Oh wait.. you did get it to properly work. So obviously something was wrong with your machine or environment and not the software. Glad you provided a tirade to belittle me as a "loser" when there wasn't actually a problem in the software.

In regards to your issue licensing the software, I find it amazing that over 1400 people have registered the software successfully, but you as a IT "PRO" have been unable to using the same instructions posted.

Please, do take the time to post on your international IT-blogs of your inability to register a simple piece of software. I wish you the best of luck in all you do sir, and I am sorry that my "amateurism" hasn't been able to successfully provide you with a free piece of software.

For the remainder of BitsDuJour users, if you do have issues, please reach out. You can see from other comments that I am highly dedicated to help the users. Something M User would have found out if he would have take the time to reach out to me.

SerialSafe - Apr 9 2016 at 5:18pm Copy Link

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M User No problem Christopher, you're welcome. Keep up the good work! :))
Have a nice Sunday.

Always yours,
M xxx

Apr 9 2016 at 5:54pm Copy Link

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M User Oh my dear Christopher,

I forgot to say: you're software is like Magic :)

Check Do Not Show Tips On Startup

*And*

Under Tools --> Disable 'SerialSafe Tips' On Startup

And …it stills open with ... the Tip :))

Lovely Masterpiece :) Systems? From Win 10 Pro to 7 Ultimate.
From Samsung NVMe 950 Pro to Samsung EVO 850 Pro.
All are running @64-bit.And 64 to 32 GB RAM. 1 x DDR3 and 3 x DDR4. Not in the same machine, no in four different ones.
High-end mobo's. 3 x i7 6700K / 1 Xeon.
Monitors: in total 10 4K@60Hz. Dell and Eizo. On a dual/triple-setup.
Mouses? Logitech MX Masters.
KB? Logitech K800. Yes wireless, but illiminated.
And quite ... yes, yes. High-end cooling on CPU's.
GPU? Well, EVGA 980Ti. Is that ok for you, my dear?
Antivirus? A lot of security Christopher. A lot. But, all programs installed without a fail. Because we're programmers too. And we know the world. A bit. Second that? A bit.

But your program is sllooouww. Please hurry up with the coding! So we have more time for hugs. And kisses. And so on ...

Big kiss for you and keep the Magic ON :) X

Apr 9 2016 at 6:36pm Copy Link

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mark turik thank you, i sent you an email outside of this box asking for help. my activation code will not work. any thoughts? Order Number BDJ-nSINLL thank you! mark turik

Apr 9 2016 at 8:18pm Copy Link

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colin User Hi,

I bought the Lifetime licence but did not receive the registration key and email. Please help :-).

Apr 10 2016 at 2:14am Copy Link

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Chris @ colin User

I believe the Developer has to manually make and send the keys when purchased. I believe they ask for 24 hours to do so.

Apr 10 2016 at 2:39am Copy Link

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colin User Thank you Chris :-).

Regards

Apr 10 2016 at 3:26am Copy Link

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2LogicalSolutions @Mark:
I will be replying to all emails shortly. Sorry for the delays, my wife and one of the kids got sick last night and I needed to focus on them.

SerialSafe - Apr 10 2016 at 4:27am Copy Link

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2LogicalSolutions @Collin:
I will be sending all the remaining lifetime licenses shortly. I apologize for the delays. I need to focus last night on the family as one of my kids and wife were sick. Thank you for your purchase and support.

SerialSafe - Apr 10 2016 at 4:28am Copy Link

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2LogicalSolutions @BitsDuJour Users:
All licenses that have come in have been sent to lifetime upgrades. Thank you all for your support!

SerialSafe - Apr 10 2016 at 4:46am Copy Link

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2LogicalSolutions @BitsDuJour Users:
Some of you are getting null reference errors. This appears to be related to permissions on the installation directory after install. The Windows assigned permissions are not allowing the creation of the initial database. This appears to be related to only people with certain UAC settings. If you have this issue please reach out to info@serialsafe.info and I will provide a preregistered database for usage. Thank you!

SerialSafe - Apr 10 2016 at 5:03am Copy Link

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Patrocle Misu "I think at the very least a function to scan all installed software and populate basic information will be implemented in the near future."
I will buy the Lifetime License if down the road the auto scanning and auto adding will be added to the software,hope soon and not buying the software and wait another 6 months a year.

My suggestion is if you add auto scanning you can create a other licensee and sell for $19.99 and have the other one still at 14.99 so people have a choice, if they don't want to pay few buck's more.

Apr 10 2016 at 5:41am Copy Link

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2LogicalSolutions @Patrocle Misu:
The goal is to implement the scanning for products in two fashions. The first will be by scanning the installed programs and capturing all the information about such, to allow for each product population. The second would be by scanning a directory (or directories) of installers for documents of supported extension types to allow for product population based off the document property data.

Right now the installed program scanning is going to be in 15.1.0.06 which is tentative for release within the next 3-4 weeks.

I do like your suggestion on the tiered pricing, thank you!

SerialSafe - Apr 10 2016 at 5:47am Copy Link

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Wiggle Hi, how to disable auto update function for this software?

Apr 10 2016 at 6:38am Copy Link

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2LogicalSolutions @Maz:
In what capacity are you referring to auto update? There is no auto update check for updates, or are you referring to the changes in the software being "live"?

SerialSafe - Apr 10 2016 at 6:47am Copy Link

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Wiggle @Christopher
I mean auto update that check for updates. Since this is free for today then it won't work anymore if it's updated automatically in the future. Thanks.

Apr 10 2016 at 7:20am Copy Link

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2LogicalSolutions @Maz:
The software will not auto update, it would be a manual process. You would need to download/install any update. You are free to use the promotion today for life, provided you do not update. Please let me know if this does not clarify it for you. Thanks!

SerialSafe - Apr 10 2016 at 7:30am Copy Link

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2LogicalSolutions @Maz:
The software is not set to auto check/update to newer versions. It is a manual check. You will be able to use the promotional version today, without upgrades, for life.

SerialSafe - Apr 10 2016 at 7:44am Copy Link

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Jean-Francois Puglia Software won't start.
I get a weird error message from 32 and 64 bits version.

Running windows 10 x64 french.

I can send you screen capture of the message if needed.

Thanks,

Apr 10 2016 at 8:54am Copy Link

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2LogicalSolutions @Jean-Francois:
Please email the error to info@serialsafe.info.

SerialSafe - Apr 10 2016 at 9:15am Copy Link

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Patrocle Misu @Christopher Sonon,
Got a copy and reg. key was sent within seconds! Hope for the new update soon!
All the best for you friend.

Regards.

Apr 10 2016 at 9:38am Copy Link

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2LogicalSolutions @Patrocle: Thank you, and to you as well! Thank you for the support!

SerialSafe - Apr 10 2016 at 9:40am Copy Link

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Mike Murphy Does the lifetime license provide free updates and upgrades to future versions?

Thanks.

Apr 10 2016 at 9:58am Copy Link

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2LogicalSolutions @Mike Murphy:
Yes, the lifetime will allow for free updates to minor and major versions.

SerialSafe - Apr 10 2016 at 10:09am Copy Link

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Mike Murphy OK, I'm in.

Apr 10 2016 at 10:37am Copy Link

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Mike Murphy Ordered, installed, registered, all with in minutes. Everything worked fine on Windows 10.

Thanks.

Apr 10 2016 at 10:53am Copy Link

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Tortuga @Christopher, Hi :)
Hope wife & kids r feeling better !!! [And don't worry abt ppl complaining, family comes first!!]
** Abt the scanning option: Indeed, I do agree it will be a *fantastic* addition to your app. Also agree w Patrocle's suggestion, to separate the apps, one with/another without the scan function, so there wd b less problems w AVs blocking it ;)
And to raise the price!, as I think it will b a LOT more work to implement the scan option.
** Earlier, Cool User suggested the app could monitor the install, to grab the RegKey automatically. It's a great idea! In the meantime, there is already a great app from Nir Sofer that does that: Nirsoft's RegFromApp, and, it's Portable too! :)

Hope this helps
Peace

N.B.: When you hv time, don't forget to add the changelog to the site (w dates!!!)
N.B.: I already bought 2 Licenses lately

Apr 10 2016 at 12:58pm Copy Link

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2LogicalSolutions @Tortuga:
Thank you for the kinds words and support of the product! I appreciate it, greatly. I've added all requests to the enhacement list and will work on them as I can. Right now I'm working on the layout of version 16. I'm about to move back to the scanning routine for installed items shortly. :)

SerialSafe - Apr 10 2016 at 1:49pm Copy Link

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Mike Murphy How do I stop getting emails everytime somebody posts here? There used to be a check off spot but I don't see it anymore.

Apr 10 2016 at 2:55pm Copy Link

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Adam Bryan Top of the comments below the blue tabs ('Don't email me updates') or in one of the emails there is a link that says something like 'stop receiving updates (or emails)'.

Apr 10 2016 at 4:32pm Copy Link

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Eric Dear Mr Sonon,

SerialSafe being just the software I have been dreaming for since 1994(!) without having found any like it on the market (have used PasswordsPlus to store info that pertained to Software / Hardware purchases and their licenses), I purchased the Lifetime License for SerialSafe without need of any persuasion :)

This being said, here are a couple of feedbacks (still prior to actual installation of the product):

1. Despite my having purchased the Lifetime License (as well as your stating, in this conversation, that such a license secures all future minor & major updates / upgrades of the pack), the e-mailed purchase confirmation I received from BitsDuJour states that I'll have to pay for future upgrades ...
While probably a mistake in the confirmation mail, you may wish to have this one checked and get (via BdJ) corrective mails to all the purchasers of the Lifetime License.

2. You mentioned somewhere in this conversation that the EXE & SSBD files have to reside in the SAME folder.
Some of the "best practices" advocate separation of executables from data, and -- being an IT person myself -- I have implemented this as much as possible (Windows is not the perfect target for this ...) on all my PCs, having the executables and their data on separate partitions / volumes.
Your requirement kind of violates this arrangement...
Why not add a Registry key for the location of the data (or, should you like to preserve portability, add an entry into a local INI or CFG file)?
Even better, why not allow for MULTIPLE SSDB files (just as MS-Word allows for multiple DOC files)?

Your attention to both of the above will be much appreciated.

Keep on the great work,

Sincerely,

Eric Trattner

Apr 10 2016 at 4:41pm Copy Link

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Wade Townsend Hi, just wanted to let you know that I am most impressed with this software and just upgraded from the free version from Friday to the paid one a few moments ago. Looking forward to seeing all the new enhancements...
Thank you for all your responses to our questions and suggestions. As mentioned before this is really rare to occur especially during the weekend when most are off doing their thing.
Keep up the great work and best wishes to your family on a speedy recovery!!

Apr 10 2016 at 4:58pm Copy Link

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2LogicalSolutions @Eric:
Thank you for your purchase and support.
#1 - I can confirm that the license is lifetime for all minor and major versions. BitsDuJour handles the confirmation email but I will work with them on future promotions to ensure this is worded correctly. thank you for bringing this to my attention.
#2 - The product grew out of portability methodology and not originally an installed program. Because of this it went with the standard method of having it reside aside the product itself. As the product has grown it is obvious this is not the best way to handle it. When version 16 is released, it will support the multiple database functionality similar to what you suggest.

Please don't hesitate to post or reach out with any additional feedback. It always helps!

SerialSafe - Apr 10 2016 at 5:50pm Copy Link

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2LogicalSolutions @Wade Townsend:
Thank you for the kind words and support of the software. I greatly appreciate it!

SerialSafe - Apr 10 2016 at 5:50pm Copy Link

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Eric Dear Mr Sonon,

Thank you for the prompt & effective reply :)

I just spotted that some health issues required your attention in the middle of this offer: whatever you do, by all means please focus on the family first - I guess we'll all "sustain" some delay in getting answers or licenses, but Health has got priority!

All the best,

Eric

Apr 10 2016 at 5:59pm Copy Link

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2LogicalSolutions @Eric:
Thank you! I appreciate when customers understand that family must be a priority. I just finished sending all the recently purchased licenses, so if your license was among those delayed, it should now be in your inbox. Please don't hesitate to reach out if you have any issues. Thanks again, and the best to you as well!

SerialSafe - Apr 10 2016 at 6:18pm Copy Link

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john haken I tried the serial set to me but it does not work.

Apr 10 2016 at 6:45pm Copy Link

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YVES DUPUIS Hi,
When I try to used it i received a message which said :

an outer program has encountred
systemkolreferenceexception
à
A
a
.0

Why ?

Apr 10 2016 at 6:58pm Copy Link

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Goupil Zefox For me too:
Don't work on a french Windows computer, only on an english one?
Title of the Msg:
"An Outer Exception Was Encountered!"
System.NullReferenceException...
etc

Apr 10 2016 at 7:10pm Copy Link

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wts If you're having trouble getting the serial to work in the lifetime version, it may be that in addition to copying and pasting your serial, you need to replace theSerialSafe name & email with your own in the Options | Settings | License tab. I can attest that it's easy to miss this on the initial pop-up registration screen. Just sayin'.

Apr 10 2016 at 7:23pm Copy Link

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2LogicalSolutions @YVES & Goupil:
Please reach out to me via email at info@serialsafe.info and I will assist you in resolving the issue.
@John Haken:
Please make sure you are using the registration name and email provided with the email sent by BitsDuJour. If you still have issues please reach out to me via email at info@serialsafe.info.

Thanks everyone!

SerialSafe - Apr 11 2016 at 4:25am Copy Link

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Noel Rodrigue My copy's Registration Name came out as: SerialSafe as opposed to BitsDuJour, changed that and everything slotted in place. Now on to test drive.

Apr 11 2016 at 11:41am Copy Link

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Lajos Samu I installed the free version (both 32-bit and 64-bit) several times, When running the program for the first time after every installation the following error message appears and the program does not start:

"An outer program exception was encountered!
System.NullReferencException: The object reference has not been set for any object"

followed by a list of 3 locations: "(Object)# and two other starting with "A." followed by a few special characters

Any idea about the reason and the way to fix it?
I have Windows 10, 64-bit.

May 2 2016 at 8:17pm Copy Link

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Adam Bryan My only suggestion is make sure you have 'Microsoft .NET version 4.5' installed. Maybe the developer will assist you further.

Hope this helps

(Although a quick google of the error suggests its a SQL/Python error)

May 2 2016 at 8:29pm Copy Link

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Lajos Samu Thanks for the prompt answer, I really appreciate it. I checked your suggestion but I've got the newest version of Microsoft .NET installed, so the reason must be something else. I contacted the developer and am waiting for response.

May 2 2016 at 8:43pm Copy Link

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2LogicalSolutions @Lajos Samu-
I just sent you a reply to your support request. Please let me know if the solution does not work.

SerialSafe - May 3 2016 at 3:57am Copy Link

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2LogicalSolutions @Adm Bryan-
Thank you for attempting to help Lajos. I appreciate it!

SerialSafe - May 3 2016 at 3:58am Copy Link

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2LogicalSolutions @BitsDuJour Community!
SerialSafe Version 15.1.0.06 has officially been released. Check out the whats new page: http://www.serialsafe.inf...s-new.html

SerialSafe - May 4 2016 at 6:34pm Copy Link

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Adam Bryan Yeh, I just updated and now I'm getting the "An outer program exception was encountered! " Error on execution. Mine says (Abbreviated as very long):
"
System.IO.FileLoadException: Could not load file or assembly 'Syncfusion.Tools.Windows, Version=14.1400.0.41, Culture=neutral, PublicKeyToken=3d67edlf87d44c89' or one of its dependencies...

WRN: Assembly binding logging is OFF. To enable...
"
Goes on giving instruction to edit registry entry.

I'm using the 64 Bit version on Windows 7 x64.

' ----- No idea if this applies -----
A quick google of "assembly binding logging is off" says you have to enable 32-bit applications on 64 bit OS in the advanced settings of your IDE. see last reply @ http://forums.asp.net/t/1...turned+OFF + or probably something similar if not using ASP.net
----------------------------------------------

Hope this helps and gets fixed soon. Keep up the good work!

May 4 2016 at 7:07pm Copy Link

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2LogicalSolutions @Adam Bryan:
Please try downloading again from the website. It appears as though the website update did not publish in time for all the posts/emails that I sent out. The installers and portable versions have all finished posting now.

SerialSafe - May 4 2016 at 7:30pm Copy Link

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Adam Bryan Thank You, All Working Now!

May 4 2016 at 8:15pm Copy Link

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2LogicalSolutions @BitsDuJour Community!
SerailSafe Version 15.1.0.07 has officially been released. Check out the whats new page: http://www.serialsafe.inf...s-new.html

Please note that this version will be the last one using this interface. Because of such I did NOT spend an insane amount of time on the new scanning products function. It works but does require some manual interaction. The next major release, which is in progress, will implement a solid user interface to handle installed products.

SerialSafe - Sep 18 2016 at 10:25am Copy Link

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2LogicalSolutions @BitsDuJour Community
If you are interested in providing feedback on the next major version interface, please take a moment to take the survey: https://www.surveymonkey.com/r/P529VTR

SerialSafe - Sep 23 2016 at 7:09pm Copy Link

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Losk User how to get a license key?

Jan 15 2017 at 11:50am Copy Link

1

Danny Useful! But is that necessary?

This tool is more intended for vendors?

Jan 15 2017 at 12:54pm Copy Link

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2LogicalSolutions @Losk User: The promotion starts on the 17th and when/if you participate you will get an email with the registration information. If you would like to purchase SerialSafe before the promotion you can do so on the website: http://www.serialsafe.info/purchase.html.

SerialSafe - Jan 15 2017 at 1:36pm Copy Link

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2LogicalSolutions @Danny: The software is for anyone that has software licenses to manage. Is it "necessary"; that depends on the end user. There are many satisfied users of SerialSafe that would not do without it. For some a simply, insecure, text/excel file works... It really depends on your needs. The software works well to manage licenses/registration codes/serial number/installers and more, all in a portable package. If you have any questions please don't hesitate to ask.

SerialSafe - Jan 15 2017 at 1:38pm Copy Link

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Danny @Christopher Sonon,

Thank you very much for your quick reply!

Is this just a Lifetime license for free BDJ promotional deal only version 15.1.0.07 or for all updates/upgrades?

Jan 15 2017 at 3:24pm Copy Link

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2LogicalSolutions @Danny: The promotion will be for version 15.1.0.07. The license will never expire but you will not be entitled to upgrades. During the promotion a lifetime version can be purchased for $9.95 (typically $14.95). Please let me know if you have any other questions.

SerialSafe - Jan 15 2017 at 6:54pm Copy Link

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Indusekar SK How are these numbers stored? in a doc or txt file or creates a db ?
Does we need to input the serial numbers or it autodetects
Does it create a catalog or index of serial numbers stored?

What are other features?

Jan 15 2017 at 11:52pm Copy Link

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2LogicalSolutions @Indusekar SK: The data is stored in a secure database. You can either input numbers, scan for installed products (with limited registration/serial capture) or import them from existing formats such as TXT, CSV or Excel. Scanning of installed serial numbers has been excluded to prevent malicious software flagging. You can read more about some features on the website: http://www.serialsafe.info/features.html

SerialSafe - Jan 16 2017 at 4:28am Copy Link

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RichU "Scanning of installed serial numbers has been excluded to prevent malicious software flagging. "
Unfortunately, the exclusion of scanning for installed serial numbers really diminishes the usefulness of the program (for me), as I have many, many programs installed.

Jan 17 2017 at 12:24am Copy Link

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Sarvesh License was not working with my Name & e-mail and finally got registered with the default Name "SerialSafe" and default e-mail "info

serialsafe.info".
Seems it also requires 'Administrative rights' while running under the Windows 10 x64 because I have to click 'Yes' on UAC warning every time I start the software.

Jan 17 2017 at 3:47am Copy Link

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2LogicalSolutions @BitsDuJour: I am now online and ready to assist. Your licenses will be coming shortly and I will answer each item shortly.

SerialSafe - Jan 17 2017 at 4:13am Copy Link

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2LogicalSolutions @RichU: Sorry this diminishes the tool for you. The software will scan installed programs, however it will not "dig" through the registry for license/serial numebrs.

SerialSafe - Jan 17 2017 at 4:14am Copy Link

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2LogicalSolutions @Sarvesh: Yes, it requires UAC elevation for Windows registry access. This is used for scanning of installed products.

SerialSafe - Jan 17 2017 at 4:15am Copy Link

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William Henry Is this just a Database Manager or does it go into the Registers of the Computer and pull up the information?

Jan 17 2017 at 6:13am Copy Link

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Paul User No license email

Jan 17 2017 at 6:26am Copy Link

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John User I bought a lifetime license the last time this was offered and I have been very pleased with this software. If you're like me you purchase a lot of programs through shareware and try-it deals. I have a lot of programs I bought this way and through commercial sites. Each program comes with its own license number, registration info, user name, sometimes a password, etc. etc. I have found Serial Safe a godsend in putting all of this information together for me. A couple of points based on my experience of using the software:

1. When you have a lot of programs there will be quite a bit of time gathering up the data and entering it into Serial Safe as might be expected. Serial Safe makes it easy to sort, enter and save the data.

2. When my computer died I purchased another and Serial Safe was one of the first programs I installed so I had the information readily available for installing other programs. I have to say I did have a little difficulty with the export/import mapping getting the fields right.

3. There are many features in the program that I probably need to study more. One I have not been able to get to work, though, is the PRINT function. I would like to be able to print a hard copy of my programs if possible, but the PRINT menu item always seems to be greyed out.

In all, this is one of the best programs I have and it really helps me manage all the software program info.

Jan 17 2017 at 6:33am Copy Link

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William Henry I have ACCESS 2016 and I have created a Database of all the licenses of games, utilities, and operating systems. These have to be updated constantly as new programs are added and/or removed. I was just wondering if the program SerialSafe just went into the Computers Registry or Registers and kept an up to date listing?
I had a similar program like SerialSafe and it required input of the data but when reinstalling a program that was deleted or lost this similar program filled in the license information for you. This was during my Windows 98 days and installing programs was made from a disk with a license written down and not from the "cloud," sorry I can't remember that program now.

Jan 17 2017 at 7:08am Copy Link

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2LogicalSolutions @William Henry: Information can be added through manual, import and scanning methods. Scanning will scan the registry for installed program information. Which may or may not include license information depending on where the software keeps that information; as it varies for each program.

SerialSafe - Jan 17 2017 at 9:11am Copy Link

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2LogicalSolutions @John User: Thank you for the kinds words regarding the software; it is greatly appreciated! In regards to printing, it currently only works on singular items. If you have a product selected the print item should be visible/enabled.

SerialSafe - Jan 17 2017 at 9:13am Copy Link

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Daniel . I just want to say thank you for not having the scanning of installed serial numbers features, because I am sure that has grown into a problem with some businesses and I would hate to see a business lose their licenses because of some idiot.

Thank you for the wonderful program :)

Jan 17 2017 at 11:09am Copy Link

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Matt Hi Christopher,

I purchased the Lifetime License on an earlier BDJ promotion.

It would be great if either the 'About' page or the 'License SerialSafe' page (or some other location) could show 'Lifetime License'

Thank you.

Jan 17 2017 at 11:09am Copy Link

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Danny @John User,

Hi John, a nice review you have written. That helped me to a liftime Updates/Upgrades License to purchase! Once again thank you!

Jan 17 2017 at 11:15am Copy Link

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2LogicalSolutions @Daniel: Thank you for the kind comments.

SerialSafe - Jan 17 2017 at 11:16am Copy Link

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2LogicalSolutions @Matt: The request has been added to the enhancement list.

SerialSafe - Jan 17 2017 at 11:16am Copy Link

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2LogicalSolutions @Danny: The purchase email just came in (8 minutes ago). I will be sending your license shortly. Purchased licenses are manually generated. I apologize for the delay.

SerialSafe - Jan 17 2017 at 11:17am Copy Link

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Danny @Christopher Sonon,

Christopher, thank you!

Jan 17 2017 at 11:23am Copy Link

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JW Hi Christopher.
Disorganised as I am about such things, I found I've already got two Paid Upgrade licences for your program - one bought in Dec 2015 and again accidentally in March 2016. This is a program I really need - if only to prevent me spending more money unnecessarily on duplicate licences like this!
The part I do find hard to use is the input section, where it's not easy to see which of multiple versions of the programs I'm dealing with at the time.
I like the look of your Ribbon bar I saw in the survey, and so plan to 'invest' in a Lifetime payment for one copy, and give it another go to see if I can get the (literally!) hundreds of License details that I've paid for over the years into some sort of order, having been using a portable Notes application most recently. [That has almost worked, but because the data is rather free-form it doesn't allow any form of sorting available.]

Jan 17 2017 at 12:32pm Copy Link

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Que Le @Paul User, I have just re-sent your receipt email.

BitsDuJour Admin - Jan 17 2017 at 3:47pm Copy Link

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2LogicalSolutions @John Westbury: Thank you for your continued support. If you have any suggestions on the new version please don't hesitate to reach out to info@serialsafe.info.

SerialSafe - Jan 17 2017 at 4:15pm Copy Link

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Murderhead That's not cool:

Please note that for this promotion of SerialSafe the vendor has chosen to send the registration information manually. Please expect a delay of up to 24 hours until you receive the registration information by email.

Jan 17 2017 at 6:09pm Copy Link

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2LogicalSolutions @Murderhead: That comment pertains to purchased (lifetime) licenses only. Each license is registered to the person who purchases the license (name and email), thus why it is manual. I'm sorry if the delay is an issue for you, however all purchased licenses have been sent to the end users already.

SerialSafe - Jan 17 2017 at 6:13pm Copy Link

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Murderhead @Christopher Sonon
>„however all purchased licenses have been sent to the end users already“

But not my license please re-send it.

Jan 17 2017 at 6:53pm Copy Link

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Great News! SerialSafe has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Jan 18 2017 at 12:11am Copy Link

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Jim User @Christopher Sonon I received registration info, entered my email and copy/pasted the registration code exactly, but got "invalid license information" Help please

Jan 18 2017 at 3:46am Copy Link

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2LogicalSolutions @BitsDuJour: Sorry for any additional delays in sending licenses. I am on Eastern time and will start sending any purchased last night shortly.

SerialSafe - Jan 18 2017 at 4:17am Copy Link

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2LogicalSolutions @Murderhead: Please let me know if your license has come through, if not, please send me an email to info@serialsafe.info and I will get it generated. I will need your full name you used for purchasing in the email.

SerialSafe - Jan 18 2017 at 4:18am Copy Link

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2LogicalSolutions @Jim User: Are you using the promotional license or did you purchase a license? If you purchased please send an email to info@serialsafe.info so that I can better assist you.

SerialSafe - Jan 18 2017 at 4:37am Copy Link

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2LogicalSolutions @BitsDuJour: All purchased licenses should now be sent. If you do not receive one that you purchased please let me know.

SerialSafe - Jan 18 2017 at 4:39am Copy Link

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Jim User I used the promotional license. When I used info

serialsafe.info as the email, the license worked.

Jan 18 2017 at 4:48am Copy Link

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Murderhead @Christopher Sonon
Thanks, got the Email with my license.

Jan 18 2017 at 5:48am Copy Link

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josje N Provided key does not work on portable Version...
No 'free' portable Version ?

Jan 18 2017 at 5:55am Copy Link

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2LogicalSolutions @josje N: Yes, the promotional key will work with the portable version. Please ensure you are not changing the registration name or email as the key is tied to them.

SerialSafe - Jan 18 2017 at 6:11am Copy Link

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Robert Kantor The database appears to be encrypted, but not with a password that I can set. How do access my db directly? I would like to be able to set my own encryption password. Not a default application encryption.

Jan 18 2017 at 6:26am Copy Link

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2LogicalSolutions @Robert Kantor: This is not possible. The database is encrypted with a secure password from SerialSafe. If you want to access the DB directly there is a Run Data Script function under Database drop down. This will let you run select, insert, update, etc... statements against the database.

SerialSafe - Jan 18 2017 at 6:33am Copy Link

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Robert Kantor @Christopher Sonon: by not allowing the user to select the db encryption key, the only people who can access the data is SerialSafe devs. This is not "secure" for a corporate IT environment. Since the keyholders are unknown.

Jan 18 2017 at 7:35am Copy Link

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Robert Kantor A few issues:

1) I cannot use my name or email with the license key as already reported by @Jim User.

2) When I run a scan for installed programs I cannot import the data nor can I export the data. On export, I get an Export Failed, The file failed to successfully save. So I am stuck. On import, it am told specific fields cannot be blank, but since I don't know what is being processed I am not sure how to resolve.

Please advise.

Jan 18 2017 at 7:38am Copy Link

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2LogicalSolutions @Robert Kantor: If i allow the end user to create their own key, the key has to be stored somewhere, in some fashion. This could be done locally via an encrypted method but then you are in the same situation where one part of the key pair is known by the software and not the end user. I've added your request to the enhancement list for future review. However, the data can be accessed by others outside SerialSafe, there are several methods that allow for this, such as the script, print, export, etc... features.

SerialSafe - Jan 18 2017 at 7:39am Copy Link

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Robert Kantor @Christopher Sonon: the database script resulting grid is not adjustable - therefore, the columns are set and cannot be enlarged to see the data in the columns. As is, this is unusable without copying the resulting grid to excel to view.

Jan 18 2017 at 7:48am Copy Link

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Robert Kantor @Christopher Sonon: The real concern is that the devs are the only ones who can access the data. What if you used the password that is used to open the database to be hashed as part of the encryption. That way, only the owner will be able to access their data. This would solve the issue.

Jan 18 2017 at 7:52am Copy Link

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2LogicalSolutions @Robert Kantor: Tested, Noted and logged as a bug for resolution. Have also added an Export results to the enhancement list. Thank you for pointing this out.

SerialSafe - Jan 18 2017 at 7:56am Copy Link

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Steven Avery Imho, there is no reason not to scan the registry. Such tools are available easily, even for free and from reputable sources (e.g. Nirsoft) and you are only scanning your own system.

SerialSafe looks like a fine product, but it really should have the scan registry function. Why should we two-step and type in long-complex numbers?

Steven

Jan 18 2017 at 8:03am Copy Link

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2LogicalSolutions @Steven Avery: Thank you for your feedback. The serial scanning is still on the enhancement list, right now however it has just been determined not to implement. It may be in the future.

SerialSafe - Jan 18 2017 at 8:20am Copy Link

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Matt Thanks Christopher for adding my request to your list!

Jan 18 2017 at 8:21am Copy Link

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Murderhead @Christopher Sonon

I have some feature requests too =).

1. Setup an Support Forum for Help, Bug Reports, Feature Requests and so on.
2. Please, separate the "Custom Fields" from the "Settings" to lets us Setup more different "Custom Data Fields". You can make it so also inside the "Product Tab" / "Custom Information" make an Switch to let the user choose beetwen the "Custom Data Fields" from the "Settings" or to let the user make only for the selected product new "Custom Data Field" settings. So we have more different variations.
3. A way to Translate this application to different languages.

Jan 18 2017 at 12:24pm Copy Link

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2LogicalSolutions @Murderhead: Thank you for the feedback. I have added items to the enhancement list that are not already there. Could you please email me a little more information (info@serialsafe.info) on item number 2?

SerialSafe - Jan 18 2017 at 4:24pm Copy Link

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LU I have over 100 software purchases that I use from time to time and most are lifetime upgraded software, so this has been an invaluable tool for me. I especially love the portable version so I actually have placed it on my OneDrive account and use it across multiple computers as portable.

As another note, I also have many of my purchase receipts copied to the SerialSafe program as well which give me piece of mind if I ever need them as purchasing proof.

Thank you for this invaluable tool.

Jan 18 2017 at 4:39pm Copy Link

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2LogicalSolutions @Lifetime Upgrades: Thank you for the positive feedback, it is greatly appreciated!

SerialSafe - Jan 18 2017 at 4:46pm Copy Link

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Gary Smith It appears that the option to "Require Password to Show Serials" is no longer available when "Mask Serial Numbers" is checked.

In the description text above, ...
>Too much trouble to encrypt? SerialSafe offers you the ability to mask serial numbers so that no one can see the full serial number even if you leave the program unattended.
Under Settings Interface Tab, if I have Mask Serial Numbers, what prevents someone from unchecking the same option to see the serials?

Jan 18 2017 at 4:49pm Copy Link

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2LogicalSolutions @Gary Smith: I just tested your comment and it works correctly. You must have a password defined on the Settings > Database > Password Protected Opening option, this will then enable the Require Password options. The Require Password to Show Serials is only enabled when both the Password Protected Opening and the Mask Serial/License Numbers are enabled. *EDIT: Also you can enable the Require Password to Open Settings to prevent undesired changes by other users.

SerialSafe - Jan 18 2017 at 5:03pm Copy Link

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Martin User Doesn't work...instantaneous scan with nothing in it...great idea but complicated interface for what it purports to do

Jan 18 2017 at 5:39pm Copy Link

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2LogicalSolutions @Martin User: The scan feature only works on installed programs. Other than that there is either manual entry or import from existing format. I'm sorry that you feel the interface is complicated; that is not something we typically here as many enjoy the interface.

SerialSafe - Jan 18 2017 at 5:52pm Copy Link

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Robert User Purchasers of software have a wide range, from those that do no understand why this program needs to even exist (just a few notes in a file to keeping a spreadsheet/Access database), to those of us that have a lot more to keep track of, and seriously welcome a great solution. I've used plain text files, spreadsheets, and my own database, but due to the growing needs, I have to spend more time on my tracking software than getting to use the software that I have purchased.

I know that this program's main purpose is to help track and maintain software license keys, but there does seem to be some additional bits of data that the program already supports that go along with software tracking. I think these are valuable features that no other software has fully handled previously.

Due to Custom fields, I understand that the program can handle just about any type of extra data, but having features built in makes it more of a convincing buy.

I notice that there is a field for Purchased Date, and a Warranty Expiration Date, but what about some other related fields. Currently, the software has SN/License Number, but some software considers these two different things. I just a trouble ticket on a software program that required me to supply the SN of my software, not the License key or the Order Number. Order number is another important piece of data to track. Order number is related to a purchase, and therefore can be different when the software is upgraded later. I have found that the Serial Number can also be related to a version. Likewise, a new License Key system could be implemented by the developer, so different versions could have different license keys, and requirements for activation (one might not require a name, only a license key, but an updated version might require more data).

An important bit of data is how long I have to return a purchase if it does not work out. I would like a Money Back guarantee field that can show me how many days I have left. It is common to give a 30-day money back guarantee, and even 60-day, and some even offer a 90-day money back guarantee (purchased one today). I assure you that given the choice of purchasing additional software from multiple developers, I will rank the company that has given me a 90-day money back guarantee over one that has given me a 60-day money back guarantee. I would to sort the vendors based on this type of data. Even if I need to do a money-back guarantee, I would like to still track the software in the database.

Purchase price is important, but when the software was offered at a discount, it would be nice to track the replacement cost.

The warranty date field (already provided) is valuable for support. Another important bit of data is how long I can upgrade the software before needing to pay more, and to what version number. I really like Lifetime Upgrade software, so if there was a field that included this flag, it relieves some stress on the user (I don't have to panic or worry about getting the upgrade downloaded and installed within an upcoming deadline). Many companies offer lifetime support, even if they do not offer lifetime upgrades. I would like to track that.

For Trial software, it would be nice to know when it was installed, and when the trial ends.

Giveaway software is another category that has its own tracking issues. Most Giveaway versions cannot be upgraded without invalidating the current version. Having a lot of software, sometimes I have to do a lot of digging to find out if it is a program I purchased, or if it is one that I have a Giveaway version of. I would like to track important details of this type of software, such as when the software must be installed by, or if it can be re-installed later. Some Giveaway software have allowed delayed installs, or repeated re-installs even. In cases where the software cannot be installed later, I probably would not want to embed the installer into the database.

For software that "un-registers" itself, I would like to record and track which ones claimed one thing then did something different.

I have software for different operating systems, so tracking that data is also important. An update or upgrade can drop off an older OS. Tracking that change is important to users.

I also would like to track where my downloaded versions of software is located, and the locations that I have backups.

I can see an ongoing list of items to track regarding software, and your program seems most in line to provide the features we need. Whether it remains as a tracking tool for License keys or more is up to you the developer. I suspect that you have already realized the need to provide many of these features in an enhanced edition in the future; in fact, your website already alludes to it. ...

On your website purchase page you state that the software will diverge into two editions for version 16 (Standard and Professional), and that the regular $14.95 price will remain for the Standard version, and that the Professional version will be $24.95. Most importantly is that anyone that purchases version 15 at the current price will be automatically upgraded to the Professional edition.

Thank you in advance for that offer. Since the offer today of $0 would not qualify as purchasing at the current price, today's offer to purchase a Lifetime upgrades option of $9.95 is something that no one should pass up. Here's looking to finally providing a tool that can track our software needs.

Jan 18 2017 at 5:58pm Copy Link

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2LogicalSolutions @Robert User: Thank you for the in-depth usage case and overall review. I have captured your data for review against the enhancement list and will be adding items that are missing. Please don't hesitate to reach out with suggestions to info@serialsafe.info. Please also participate in our recent survey: https://www.surveymonkey.com/r/P529VTR

SerialSafe - Jan 18 2017 at 6:06pm Copy Link

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Great News! SerialSafe has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Jan 19 2017 at 12:11am Copy Link

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imane User The licence reveived by mail did'nt work

Jan 19 2017 at 4:21am Copy Link

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Greg Newell Just save an excel file with a password.

Jan 19 2017 at 4:22am Copy Link

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2LogicalSolutions @Imane User: If you are using the promotional license, please ensure you are using the Registration Name: SerialSafe and the Registration Email: info@serialsafe.info

SerialSafe - Jan 19 2017 at 4:27am Copy Link

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2LogicalSolutions @Greg Newell: Yes, an Excel file does work for some, however there are many tools that can crack an Excel password. Please also keep in mind SerialSafe manages more than just the textual information of licenses.

SerialSafe - Jan 19 2017 at 4:30am Copy Link

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Derek Swift Error message: A required privilege is not held by the client.
What does that mean?

Jan 19 2017 at 6:21am Copy Link

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2LogicalSolutions @Derek Swift: I have not seen that issue before. Can you please email a screen shot or more details about the issue to either info@serialsafe.info or serialsafeinfo@gmail.com. Thank you.

SerialSafe - Jan 19 2017 at 6:30am Copy Link

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Derek Swift Not to worry, I have uninstalled program. I suspect error message was my anti-virus software being too fussy.

Jan 19 2017 at 6:39am Copy Link

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Daniel JOUMIER Hi, your software ist just in English ? Have you a french version?
Thanks

Jan 19 2017 at 6:42am Copy Link

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Derek Swift No French just English

Jan 19 2017 at 7:08am Copy Link

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Daniel JOUMIER Not good !

Jan 19 2017 at 7:11am Copy Link

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2LogicalSolutions @Derek Swift & Daniel JOUNIER: Yes, currently it is just in English. The next major version will introduce globalization. If you are interested in assisting with a French translation, please let me know.

SerialSafe - Jan 19 2017 at 7:18am Copy Link

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Tazzie If I bought Serial Safe with the Lifetime Option, why am I being offered Paid Upgrades for what seems to be the exact same software? Is this two different terms for the same software or what?

Jan 19 2017 at 7:36pm Copy Link

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Paul @Tazzie call down, if you read the description, "Today's promotion includes the following:
SerialSafe - Paid Upgrades v15.1.0.07 ($0)
SerialSafe - Lifetime License v15.1.0.07 ($9.95)" furthermore if you read the names, "paid upgrades" means you have to, pay for upgrades and Lifetime means you get free lifetime updates. Bitsdujour just offers you yo add the other version at checkout no matter which one you choose, they do this on every promotion, there is no conspiracy going on.

Jan 19 2017 at 10:01pm Copy Link

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Martin User Agreed it should only work automatically on installed programs. What do you consider a program? Here, I'll check...Revo Uninstaller says I have 179 'installations'. I call those programs. Windows 10's Programs and Features says I have '220 programs installed'. So I don't understand why the SerialSafe scan comes up empty.

Jan 19 2017 at 11:59pm Copy Link

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Paul Martin, with respect, I'm not sure you know what this program is used for, it's not an automatic one push button and magically all your serials pop in the program that feature is intentionally not like that because you could go to work and use this program and steal all their serials or you could go to someone else's computer and get all their serials. You have to actually know the serials, and put them in manually. I know you want instant gratification but you just have to put in a little work one time and they are saved from then on.

Jan 20 2017 at 1:18am Copy Link

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2LogicalSolutions @Tazzie: The promotion provided you a lifetime license, i.e. it would work for life, but would not entitle you to upgrades past this version. The paid upgrade version is for future upgrades to the software.

SerialSafe - Jan 20 2017 at 4:13am Copy Link

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2LogicalSolutions @Martin User: The software is designed to manage any applications license (and information relating to it), regardless of if it is installed or not. The scanning that is included is only to capture basic information about products, such as name, company, etc... so that a user does not have to. A lot of times users do not install all the software they own, for various reasons, and this allows them to track historically what they have purchased.

SerialSafe - Jan 20 2017 at 4:15am Copy Link

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2LogicalSolutions @Paul User: Thank you for assisting the other users on the comments; it is appreciated.

SerialSafe - Jan 20 2017 at 4:16am Copy Link

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Paul @Christopher Sonon You're very welcome.Thank you for a great product! I have no complaints it works great!

Jan 20 2017 at 4:27am Copy Link

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Tazzie I am not accusing anyone of anything; I was simply perplexed at why I seemed to be offered Paid Upgrades for something that I thought I already purchased. I went ahead and clicked on that link since it said Paid Upgrades at 100 percent discount, but it said the cart was empty when I hadn't clicked out of it yet.

@Christopher Sonon, I apologize for any confusion at trying to figure out terms. I would greatly appreciate it if you could help with the link for the Paid Upgrades. I can send you the screenshot if you need.

I am planning a system upgrade and reformat, and looking forward to using SerialSafe so I can stop using Excel and the many hours it took to keep track of my software. My system on Excel is pretty detailed and very effective, but also time-consuming, and still doesn't meet all my needs. SerialSafe looks like the perfect solution.

Jan 20 2017 at 8:51am Copy Link

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Constantin Florea @Tazzie, I am sorry about the confusion. The Fine Print refers only to the first purchase item. In this case, it only refers to the giveaway item and not the paid item. The paid item has lifetime upgrades.

This issue happens because we have only one Fine Print per promotion page while there may be more than one purchase item for a promotion (as in this case).

BitsDuJour Admin - Jan 20 2017 at 9:17am Copy Link

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2LogicalSolutions @Tazzie: Please send your information and request to either serialsafeinfo@gmail.com or info@serialsafe.info and I will be glad to assist.

SerialSafe - Jan 20 2017 at 9:28am Copy Link

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Tazzie @Christopher Sonon ... Thanks so much, will do.
@Constantin Florea ... Thanks so much for the explanation. It helps to clear up misunderstandings. You and Christopher Sonon/SerialSafe's customer service are why I and many others are long-time BDJ customers!

Jan 20 2017 at 11:06am Copy Link

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Ghoch User All I'm saying is that the program didn't /couldn't discover that I had ANY programs on my computer, when in fact I have many. I never said anything about whether or not it supplied me with anything other than basic program information because it never even got far enough to give me even the names of installed programs.

Jan 20 2017 at 12:05pm Copy Link

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Ghoch User PS Ghoch User and Martin User are the same user

Jan 20 2017 at 12:07pm Copy Link

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2LogicalSolutions @Ghoch User: If you are having issues running the scan installed product features please reach out to support at info@serialsafe.info.

SerialSafe - Jan 20 2017 at 12:34pm Copy Link

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2LogicalSolutions @BitsDuJour community: After some undesired delays due to personal reasons, I am back on development of the next major update to the SerialSafe product. I have created a page on the website to follow progress. You can view it here: http://www.serialsafe.inf...tatus.html

SerialSafe - Feb 19 2017 at 5:50pm Copy Link

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