Virus Scan for WaggleImage

adrian williams Firstly, the customer support is exceptional. this software is simple yet powerful - it allows you to store all your documents in one place and retrieve them using a filtering system. It will soon be able to read pdf files (I'm told) which allows a smooth transition from the buggy and abysmally supported Paperport 11. I'm looking at migrating from paperport 11 pro to this software and my order will be going in on 1st May !
My thanks go to Simon and Dean of Wagglesoft who have helped answer some questions i've asked.

Apr 29 2008 at 6:57am Copy Link

0

Dean Hill Thanks for the positive feedback on our product Adrian.

We are glad you like WaggleImage and we hope you will continue to find it useful.

We believe that good customer support is key to the success of any company and we strive to provide it at all times.

Apr 30 2008 at 7:12am Copy Link

0

adrian williams Well, here's an update. I've been using the software since May and have got about 3 years worth of documents in the system now - many of which were imported. My new documents are scanned in. Every statement, letter, receipt etc etc is stored in Waggleimage and retrieved in seconds. Their latest release includes pdf import/and viewing and the wagglesoft team are keen on improving their product and listen to their users feedback. Some suggestions have already been incorporated to make the software easier to use. A big 'thank you' to Dean and hist team for providing the exceptional level of support. I've used paperport versions 8 thru to 11pro and I prefer Waggleimage. It's far less expensive also. The support from Nuance is at the opposite end of the scale to Wagglesoft.

Nov 16 2008 at 7:15pm Copy Link

0

Dean Hill Thank you for the positive feedback. Our focus will always be on providing a high level of customer support and products of high quality. We believe those two aspects are crucial to the success of organisation.

WaggleSoft - Nov 17 2008 at 1:07am Copy Link

0

Potential Buyer Discount is not showing before purchase!

Nov 18 2008 at 11:07pm Copy Link

0

Dean Hill The discount will show up on the second page which is the same page where you enter your credit card details.

WaggleSoft - Nov 18 2008 at 11:40pm Copy Link

0

Potential Buyer It does work like a charm. Discount is listed under regular price. Sorry for the false alarm.

Looking forward to getting my life organized!

Nov 19 2008 at 12:01am Copy Link

0

Dean Hill Glad you got sorted. I am sure that you will be very happy with the software.

WaggleSoft - Nov 19 2008 at 1:09am Copy Link

0

Dean Hill We have had some Antivirus software incorrectly report a virus in the installation. This is a false positive. Should this occur with anyone, please contact support and we will assist you with this matter.

WaggleSoft - Nov 19 2008 at 5:42am Copy Link

0

Linda Johnson I saw the download (trial) on bitsdujour- after downloading the software application, I got a message stating that the software was shareware...
after launching a new message appeared that I had 1 day/1 execution remaining and
then upon launching
a new message said that my trial was over:)
Never got to try the software was told by bitdujour to contact you directlu
Thank you
According to the bitsdujour site I have 7 hours remaining to test- could this be because of time zones??

Nov 19 2008 at 8:44am Copy Link

0

Linda Johnson I saw the download (trial) on bitsdujour- after downloading the software application, I got a message stating that the software was shareware...
after launching a new message appeared that I had 1 day/1 execution remaining and
then upon launching
a new message said that my trial was over:)
Never got to try the software was told by bitdujour to contact you directlu
Thank you
According to the bitsdujour site I have 7 hours remaining to test- could this be because of time zones??

Nov 19 2008 at 8:45am Copy Link

0

Dean Hill We have sent you a license key that will sort out this problem. From time to time the trial component recognises something on the system which results in it getting a bit confused.

WaggleSoft - Nov 19 2008 at 8:51am Copy Link

0

Peter pereh Can WaggleImage also handle documents that are already scanned and stored as JPG, TIFF or PDF?

Jun 18 2009 at 9:33pm Copy Link

0

Dean Hill Yes, WaggleImage can use documents that already exist on a computer. For JPG and TIFF images, there are two ways that this can be accomplished, for PDF files, only the second option is available:

1) WaggleImage has the option of treating a folder as a "Virtual Scanner". One can then "scan" these existing images into the system.
2) There is a document import module that can be used to import documents (JPG, TIFF, PDF, etc) into the system. This import module has the option of either filing the documents automatically based on various criteria (name of file, file date and time, folder, etc) or sending the files to document filing so that they can be filed manually.

WaggleSoft - Jun 19 2009 at 12:00am Copy Link

0

Peter pereh I am missing an OCR step in the software. Have I overlooked something?

Jun 19 2009 at 6:30am Copy Link

0

Dean Hill You have not overlooked anything. The present release does not include an OCR engine, only the barcode engine. The OCR is included in the next major release that was due out before the BitsduJour special but this release has unfortunately been delayed until next month.

WaggleSoft - Jun 19 2009 at 6:45am Copy Link

0

Joe Pastriani So, if I buy the BitsduJour special, will the upgrade to the OCR-version be free or paid?

If paid, what will the upgrade price be? (just so that I don't end up paying more for the BitsduJour special+OCR upgrade than buying WaggleImage directly after the OCR release...)

Jun 22 2009 at 8:19pm Copy Link

0

Dean Hill All WaggleImage licenses include 1 year software assurance (this includes all updates, both major and minor releases) so the OCR upgrade will be free. The software assurance can be extended further, if required.

WaggleSoft - Jun 22 2009 at 10:11pm Copy Link

0

Lachlan Gemmell Will it be possible to go back and run the OCR over documents already archived? If so can this be done in batch or will it be a document by document process?

Jun 23 2009 at 7:34pm Copy Link

0

Dean Hill Once installed the OCR will automatically process all existing documents in the background in a low priority thread so as not to impact the normal workings of the computer.

WaggleSoft - Jun 23 2009 at 8:01pm Copy Link

0

Jon K I'm wondering how this solution compares to an Omnipage Pro 17 with Paperport? I've currently got an email from Nuance offering OmniPage Pro 17 and PaperPort for $99, and it's hard to tell what WaggleImage does that would make it standout from the Nuance tool when it comes to archiving documents (bills, etc.)

Jun 24 2009 at 4:03am Copy Link

0

Dean Hill Aside from the price difference, here are a few features and areas where we differ:

* WaggleImage has Barcode Support (1D and 2D) which does not appear to be in PaperPort.
* WaggleImage includes licenses for up to 3 users at the same site at no extra charge.
* We don't have different versions as we believe it's best to always but forward the most value in a single package.
* We support both batch scanning and single document scanning. This is very useful in order to process a large number of documents at the same time. So one could scan in a number of bills (with barcodes) and have these added automatically to the system with little or no user intervention.
* We don't do online activation.

There may be some mistakes in the comparison above as we have never had anything other then a cursory glance at reviews of PaperPort. We feel that anything more would limit our creativity with our own designs.

WaggleSoft - Jun 24 2009 at 5:43am Copy Link

0

Adrian Williams Jon K,
I've bought both, paperport 11 and Waggleimage.
Here's my pro and cons for both
s
Paperport
pros - its' got all the bells & whistles and saves to a pdf format (or its own format if you prefer). there are no limitations on opening scanned items from within explorer using a pdf reader. The zoom, print facilities are good. You can add to existing scanned files.
Cons - the support is awful and before you get any reply you'll be asked for a credit card number.
The software is slow and buggy, Paperport I believe is only supported in Vista from version 11.

Waggleimage
Pros
Simple to use but as flexible as you want it to be. You can create as many categories as you like (this may catch you out - see cons). You can also set up users with specific access
The search is better than paperport, just type in part of the word and the software finds any scan with that description (provided its within the selected category).
One main pro is the support - it's excellent.
Cons
As mentioned earlier, you can overcomplicate the filing structure and effectively lose documents if you missspell the description. Wildcard searching is available but you cant search throughout the entire directory structure.
The structure is bespoke, each file is labelled with code rather than plain english so you cant retreive a document outside waggleimage
The ability to import pdf is a big leap forward. When i bought it I had to convert all my pdfs to tiffs to import them. That may have resulted in large files - my waggleimage folder is about 5gb in size.
Backups is also weak within the software. you'll have to rely on other methods to effectively back the documents up. This is being looked at I believe.
Development of improvements may take longer than origionally promised. That may be down to thorough testing or wagglesoft may not be as big as other players in this field.
Their forum is the slowest I've ever experienced.

Apologies Dean for what may look like an over critical view of waggleimage. You know you've got my support 100% I use Waggleimage and paid a lot more for paperport than waggleimage. I believe the software has a strong future and the team at wagglesoft listen to their customers and implement changes if they're going to make the product better. They deserve support from more buyers and i wouldn't hesitate in recommending their software over paperport. The cons I've listed may have already been addressed in their forthcoming new release.
So Jon, I'd recommend waggleimge while it's on offer especially since the new release will be free to purchasers of the current version.

Jun 24 2009 at 7:04am Copy Link

0

Dean Hill I appreciate your feedback and cannot fault your comments on WaggleImage in any way. We definitely fall short in a few areas and are working to improve those. In fact, we have just extended the software assurance of our whole WaggleImage 2 client base by 12 months because WaggleImage 3 was not released within a year of the release of WaggleImage 2 and we believed that the clients who purchased WaggleImage 2 at it's launch were not getting value for their software assurance.

Our background is a corporate one where we would have traditionally set up the environment for our clients. For that we needed flexibility and it's the flexibility that opens the door to a complicated filing structure. It is something that we are always looking to improve on. Our corporate background is actually the reason why we presently don't include support for updating documents already in the system. It plays havoc with the auditors.

On the forum side, its definitely slower then it should be and we are considering alternative hosting options.

WaggleSoft - Jun 24 2009 at 8:26am Copy Link

0

Jon K Thanks for the great information Adrian and Dean! I'd have to say I'm leaning towards making a purchase this Friday. One followup question, Dean, you mentioned the 3 user license above. Can you have all of the documents on a network drive (For example, I've got a 1 TB WD Network Drive), and have 3 different machines access the same data?

Jun 24 2009 at 10:59am Copy Link

0

Dean Hill The 3 users referred to above was for standalone systems. Version 2 does not support a network environment out of the box but if you contact support, we can help you to set up such an environment without too much difficulty.

WaggleSoft - Jun 24 2009 at 6:49pm Copy Link

0

Peter Wallace I am a regular customer on BitsDuJour and I purchased this WaggleImage software - I think it was 1.5 years ago (over a year) and I have to say that it is one of the most useful softwares I have run across. I retired from the largest software company in the world last year and I know software and OS very well. I can say that this is one of the best and most versatile ways to work with scanned documents. I have gone completely paperless at my house with my family. When bills / anything that is not junk comes in we scan it and normally shred the paper. WaggleImage has made it very easy to work with all these documents. One thing that every software (or hardware) solution has is a price factor - and with the pricing with the special (same price I paid) I think it is a very good investment - anyone who works with a lot of documents and wants to get them digitized in a USEFUL & ORGANIZED way I personally believe that Waggleimage is one of the best. I have - and use - Omnipage Pro the newer 17 and I stil think that Waggleimage is the best as what it does. Have a great day everyone.

Jun 25 2009 at 5:09pm Copy Link

0

fran harter I hadn't paid much attention to this software on bitsdujour, until I saw all the comments. Now I;m considering buying it.

Regarding the upcoming OCR capabilities;
1. how good will they be?
And
2. is there any manual intervention capabilites for the person doing the document scanning (in the event the OCR can't decypher something)?

There reason I ask is that I have installed and setup a lot of scanners for end-users and myself over the years.
After much trial and error I found that the OCR abilities you get with the software included with scanners (paperport or omnpage) does okay; but the user has to go through and correct words that the OCR software was unable to identify.

Personally I found the software by ABBYY would to do a nearly perfect job at OCR on documents, even if the scanner was a cheaper model (like under $100USD).
Unfortunately the price for ABBYY is rather high, so I'm still using ABBYY version 5.0 Pro, even though the current version is like V9 or V10.

Just curious about the OCR and if it will require much intervention. (Of course it depends a lot on what type documents and the fonts types and font sizes someone scans with your product also.)

Thanks in advance.

Jun 25 2009 at 5:19pm Copy Link

0

Bob R I'm a professional with a home office. Haven't gone paperless, although virtually all documents we receive are now electronic. Exception is receipts, so main application would be scanning and storing receipts. This seems like an inexpensive pkg. capable of easily handling this application.

I've considered in the past, but have been put off by the time (no admin.). So, my question for other SOHO users - have you found the benefits of scanning and going "paperless" outweigh the costs?

Also, does anyone have a recommendation for a low-cost, suitable scanner?

Thank you.

Bob R.

Jun 25 2009 at 5:24pm Copy Link

0

Bob R I'm unclear about the Barcode functionality and its value - can you explain how these are created, read/used, benefits, etc.?

Jun 25 2009 at 5:26pm Copy Link

0

Dean Hill Thank you for the kind words Peter.

WaggleSoft - Jun 25 2009 at 6:12pm Copy Link

0

Dean Hill Fran, there are three types of OCR that are typically used in software.

1) OCR for conversion of paper documents to word documents. For example, scanning in a contract and converting it to word so that you can change it.
2) Full Text OCR for searching and storage. This is basically your typical searchable PDF.
3) Zonal OCR for processing of forms and using the OCR data to automatically file documents. Here you would, for example, use the OCR to automatically read in the invoice number from the top right of the form.

Our next version out it going to support option 2 above and a little further down the line, support for option 3. Option 1 is not something that we will do as there are excellent products out thtere far better suited to it.

For option 2 one would typically not correct any errors that occur within the OCR process as that is far too time consuming. Option 3 may require some corrections but it is always a good idea to send everything through to an operator to first check before filing as OCR can make mistakes.

As to the quality of the OCR, that is largely dependant on the resolution of the documents scanned and the type of font used. It's best to scan at 300DPI for OCR although 240DPI would be adaquate in most cases. Our OCR is not at ABBYY's level. For our zonal OCR, we are looking at other engines but the the licensing costs are a factor.

WaggleSoft - Jun 25 2009 at 6:30pm Copy Link

0

Dean Hill Bob, I will leave it up to users as to the benefits of going "paperless". Just a warning, be sure to understand the legal implications in your country around electronic documents and shredding of paper (for example contracts) as each country has it's own rules.

On the barcode side, there are various benefits:

1) Separator Pages - If you have 3 x 2 page documents, you can print out 2 separator pages and then stick them between the documents. You are then able to scan all of the documents in one go and the scanning software will break them up automatically for you.
2) Filing of documents - You may group all of your receipts in one category (Receipts). If there is a barcode on some (or all) of the receipts, then you can have that value read in and automatically populated in one of the properties of the document for filing. Barcodes already printed on the forms by larger companies would typically contain your account number.
3) Document Identification - This is not something that we are doing in 2 but it is in testing for version 3. On scanning, when the system encounters a specific barcode value (for example, your water account number), it can be configured to automatically put the document into a "Water and lights" category.

WaggleSoft - Jun 25 2009 at 6:44pm Copy Link

0

Adrian Williams Bob R
Waggleimage is set up to accelerate scanning of similar documents, for example a batch of A4 invoices. You simply set the category to invoices, set the mutlipage/single page toggle button (or use separator pages, that's where the barcode reading comes in) and press F5 As long as your scanner has an automatic document feeder, you just sit back and wait 'till the last sheet has been scanned. Multipage documents will be scanned as one file automatically. You can manipuate each document before committing them to a temporary storage area. Then you either run another batch or file the previously scanned items. in this way, you can batch scan A4 documents, then A5, then accounts, then invoices etc. There's a second stage - filing, so if you make a mistake on scanning, you can re-assign the category or re-order the pages before committing them to storage.
You asked about scanners, an automatic sheet feeder is a must if scanning lots of docuements. Also one that can automatically adjust for size would be ideal but for a low-cost option you'll be stuck with manually adjustable side guides. Plan your scanning to do batches of similar sized paper and categories. Duplexing can be done manually and waggleimage can cater for duplexing but only one document at a time. I use a canon MP780 multifunction printer/scanner and mainly use the auto sheet feeder but you can set waggleimage to use the scanners own interface for cropped scanning or more control on the flatbed. I've suggested a quicker way of toggling between the scanners native interface and the one built-in and i believe that this is being integrated into the new release. Wagglesoft have already implement one or two suggestions so - they do listen to their customers. Fujitsu make a nice range of fast scanners but make sure you get one that supports twain, some of them only scan to pdf which means you'll have a two-step job of scanning to pdf then importing to waggleimage. Very messy and time-consuming. Hope this helps.

Jun 25 2009 at 7:23pm Copy Link

0

Adrian Williams Bob,
Just a quick comment of the benefits of going paperless. The main advantage for me is I've instant access to ANY document. Its as simple as that. It may be a receipt for a kettle that's just broke or the car insurance document. I keep the important documents of course but I often scan the odd flyer or take-away price list just in case I need to recall it at some time. Storage capacity isn't a problem and I've not yet seen waggleimage slow down at all due to the quantity of documents i've scanned.

Jun 25 2009 at 7:32pm Copy Link

0

Dean Hill On the scanner front, all of our developers have HP 5590c scanners on their desks. We also have a Canon and Fujitsu at the office for testing. You can't go wrong with any of those makes, they are all good scanners. The key thing is to make sure that the scanner supports TWAIN.

WaggleSoft - Jun 25 2009 at 11:46pm Copy Link

0

Jon K Is there any benefit in purchasing the "WaggleImage Software Assurance" Extension now vs. waiting till the end of the first year to purchase it? What happens if the software assurance expires and then I want to upgrade, do I have to pay full price, a higher upgrade price (vs. the annual cost of software assurance) or can the software assurance then be added? Since you mention that software assurance is 20 - 30% of the current product prices, are there any plans for price increases with v3 that would provide a benefit to purchasing now vs. a year from now?

Jun 26 2009 at 1:49am Copy Link

0

Dean Hill We included the 62% discount in the Software Assurance so purchasing an extra 12 months today will only cost around $13. If the SA expires, then you can either catch up your SA (if it has recently expired) or purchase an upgrade which is presently 50% of the retail price. There are no plans at this point to include the price over the next 12 months and Version 3 will be released at the same price as version 2.

WaggleSoft - Jun 26 2009 at 1:56am Copy Link

0

Software Guy As I understand it, 12 months of support are included with the purchase. We can add an extra 12 months at a discount. My question is, can we add more than 12 months additional support by entering 2 or 3 in the support purchase? In other words, buy the product with 3 years of additional support? Thanks!

Jun 26 2009 at 2:44am Copy Link

0

Dean Hill You are correct, 12 months is included with the base product.

You can add as many SA years as you like by putting a 2 or 3 in the SA box. So 3 years of SA would be 1 in the quantity for WaggleImage (12 months included) and and 2 in the quantity for Software Assurance (an extra 24 months).

WaggleSoft - Jun 26 2009 at 2:52am Copy Link

0

Simone Williams How do you import files on your computer?

Jun 26 2009 at 12:11pm Copy Link

0

Dean Hill For images, you can import them either through the "Virtual Scanner" or through the Document Importer which is an add on that can be downloaded from the WaggleImage Download page. For other types of documents, the Document Importer is the only option.

WaggleSoft - Jun 26 2009 at 12:19pm Copy Link

0

Simone Williams Thanks. I downloaded the addons and tried it out and purchased the software. I am eagerly awaiting the OCR when it comes out!

Jun 26 2009 at 2:35pm Copy Link

0

Virus Scan for WaggleImage

Throw Out Your Filing Cabinet!

Download Virus Scan - WaggleImage

Website Malware/Phishing Scan - WaggleSoft

Website 100% Clean Badges

What are people saying about WaggleImage