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HelpNDoc Professional EditionDiscount

HelpNDoc Professional Edition

WYSIWYG Help Authoring Software

$302
v6.5.0.399 for PC  Download Trial
Platforms: Vista (32 and 64 bit), 7 (32 and 64 bit), 8 (32 and 64 bit), 10 (32 and 64 bit)
HelpNDoc Professional Edition ScreenshotHelp Authoring Software ScreenshotHelpNDoc Professional Edition, Help Authoring Software ScreenshotHelpNDoc Professional Edition, Development Software ScreenshotHelp Authoring Software, HelpNDoc Professional Edition ScreenshotDevelopment Software, HelpNDoc Professional Edition ScreenshotDevelopment Software, Help Authoring Software ScreenshotHelpNDoc Professional Edition, Development Software, Help Authoring Software ScreenshotHelpNDoc Professional Edition Screenshot 8HelpNDoc Professional Edition Screenshot 9

Please note folks: HelpNDoc includes free updates for a full version cycle (for example, 6.5 to 7.5 included), and includes a safety period of one year.

Sometimes you just want to get down to the nitty-gritty task of writing help documentation without the hassle of dealing with expensive, complicated help authoring software packages with steep learning curves.

If this is you, then you need to get yourself a copy of HelpNDoc. It's easy to use, intuitive, and it generates compiled HTML files, Word documents, PDF documentation, web content, iPhone websites as well as ePub and Kindle eBooks and Qt Help files from a single source!

HelpNDoc looks and feels like your typical word processing application -- you use the WYSIWYG interface to type up your documentation, apply formatting, change fonts -- everything that you're used to doing in Microsoft Word. The magic happens when you hit the 'Generate Help' button. HelpNDoc does all of the hard work for you, producing a fully functional compiled HTML help file, Word and PDF documentation or iPhone websites -- ready to use, right off the rack. And what's more, HelpNDoc requires absolutely no complex technical understanding of HTML coding!

Even if you are HTML proficient, HelpNDoc has you covered. In addition to producing self-contained compiled HTML help (CHM) files, you can also export individual help topics as HTML files for use in your website. HelpNDoc also includes a powerful template system where every single aspect of the documentation output can be customized: the possibilities are endless!

Please Note: A HelpNDoc license includes at least one year of free updates and continues as long as a full version cycle hasn't been reached.

The Conversation
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The Fine Print
Testimonials
Expand All Email Updates Load 125 Older Comments
William W. Geertsema After I purchased (paid for) the program for my company (Zea Nova) I received the customary e-mail entitled "Delivery information for "HelpNDoc Professional Edition (Named License)"".

Contrary to the text in the message, it DID NOT CONTAIN THE LICENSE CODE.

Assuming that the license code would somehow in future reach me, I then went ahead to download the program. Using the download link provided in the e-mail, I was presented with an IBE Customers Software page with only one option "Login". Pushing that button brought me to a page requesting my e-mail address and password. Not having a password, I entered my e-mail address and pressed "Forgot your password?". That brought me to a page "Reset password", where I entered (again) my e-mail address and pushed "Send Password Reset Link". On the next page, I was notified "We can't find a user with that e-mail address" with again the request "Send password reset link". At that point, not wishing to go into an endless loop, I gave up.

I now:
1) Paid $ 121.00.
2) Don't have the program.
3) Don't have the license code.

Please do something about this.

William W. Geertsema
w.w.geertsemaplanet.nl
Nov 29 at 6:14pm Copy Link
0
John Riche @William W. Geertsema Thank you for your purchase. Please make sure that you check the e-mail that you received from our partner Digital River / Share-It which includes a link to claim your license. It will let you create an account to the customers section. If you have any additional difficulties, please contact us using that form and we will gladly help: https://www.helpndoc.com/contact/
Best regards,
John, HelpNDoc team.
IBE Software - Nov 29 at 11:38pm Copy Link
0
Nico Westerdale Great News! IBE Software has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Nov 30 at 12:11am Copy Link
0
Sof User ATTENTION: Seeing no option to purchase a floating license at a discount during this Black Friday promotion, we (Frameworks) elected to upgrade an existing named license instead only to receive a VERY restricted support period "Valid until version 6.8 included (current version is 6.5.0.399) or Thursday, July 11th 2019, whichever occurs last".

The ridiculous past expiry date notwithstanding (July 11th 2019), HelpNDocs policy states support of at least one year or full version on pruchases. Thus, based upon the license just upgraded, we should have received a support period at least "Valid until version 7.5.0 included (current version is 6.5.0.399) or Thursday, July 11th 2020.

Please review and correct, or refund our purchase.
Nov 30 at 8:22pm Copy Link
4
Nico Westerdale Great News! IBE Software has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Dec 1 at 12:11am Copy Link
0
John Riche @Sof User Thank you for your purchase. As previously replied by e-mail, please know that upgrading from a Professional Named license to a Professional Floating license allows you to only pay for the price difference between both licenses as if you'd purchased it on day one. It doesn't update your license. This is clearly indicated in your customers section right before the upgrade link: "Note: The license will be upgraded, not updated. The original license's expiration date/version will not change."
If you'd like to request for a refund, please follow those steps:
Deactivate any computer that you might have activated with this license
Request for a refund here: https://account.mycommerc...opic/12688
Best regards,
John, HelpNDoc team.
IBE Software - Dec 1 at 1:17am Copy Link
0
Sof User Thank you for your response. HelpNDoc/IBE Software may wish to rethink its "upgrade" policy as, speaking from a customer's perspective, I minimally find it nonsensical -- why would anyone wish to upgrade an expired license only to find it remains expired after purchase? Why offer such a worthless option if not simply a deceptive cash grab??

Regardless, in the interim, please refund our money as the link you provided does not lead to any transnational access -- it simply burdens us further with more web pages to navigate (beginning with https://www.mycommerce.com/support/) and appears to mandate account creation just to request a refund on what was a simple PayPal transaction. Nonsense!
Dec 1 at 12:13pm Copy Link
4
Dexter Bell You have mail from the form on your support page.
Thanks
Dec 1 at 1:40pm Copy Link
0
William W. Geertsema Further to my earlier post on not being able to obtain a license code and a download of the program: I followed the instructions in the posted reply, which did enable me to create a user account and to enter it.
From there on, I found myself in a sea of pages leading nowhere -- Water, water, everywhere, and never a drop to drink.
I have proof of my purchase and my payment, so I will stop worrying for the time being, and perhaps try again in a week or two

William W. Geertsema
w.w.geertsemaplanet.nl
Dec 1 at 2:24pm Copy Link
0
Nico Westerdale Great News! IBE Software has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Dec 2 at 12:11am Copy Link
0
John Riche @Sof User We requested a refund for you. You should receive a notification soon.
Best regards,
John, HelpNDoc team.
IBE Software - Dec 2 at 2:21am Copy Link
0
John Riche @Dexter Bell Thank you for contacting us. We've answered your e-mail. Please check your inbox and spam folder in case you didn't receive it.
Best regards,
John, HelpNDoc team.
IBE Software - Dec 2 at 2:22am Copy Link
0
John Riche @William W. Geertsema I'm sorry to read that you have difficulties with the license retrieval process. Did you review this page which might help you: https://www.helpndoc.com/...-helpndoc/
If you still have difficulties, please contact us privately with your order number and we will gladly help: https://www.helpndoc.com/contact/
Best regards,
John, HelpNDoc team.
IBE Software - Dec 2 at 2:24am Copy Link
0
William W. Geertsema @John Riche, HelpNDoc team:

I thank you for paying renewed attention to my predicament (no program, no license key).
The page "How to activate a named license of HelpNDoc" contains the instruction:

"Log in using your IBE Software / HelpNDoc customer credentials to retrieve the full version of your software as well as your personal license key. Your customer’s section credentials where sent to you when your order was completed."

It is now clear to me what was (is) the problem:
I NEVER RECEIVED YOUR EMAIL WITH MY CUSTOMER'S SECTION CREDENTIALS.
I double-checked my Inbox and the Junk Email folder.

It appears to me that the simplest solution is for you to send me that missing email.

The purchasing data:
Product: HelpNDoc Professional Edition (Named License)
MyCommerce Share-it Order Number: 628537623

Thanks in advance for resolving this issue.

William W. Geertsema
w.w.geertsema@planet.nl
Dec 2 at 2:18pm Copy Link
0
John Riche @William W. Geertsema Please know that you should have received an e-mail from our partner Digital River / Share-It. Nobody else reported problems receiving this e-mail so we suspect a temporary issue either with our partner, or your ISP. In any ways, please contact us privately and our support team will send you the details to retrieve your license: https://www.helpndoc.com/contact/
Best regards,
John, HelpNDoc team.
IBE Software - Dec 2 at 11:55pm Copy Link
0

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