Virus Scan for PDF Pro

LU 2 questions so far.

1. Converting to PDF, you software allows hyperlinks. But in what form do they need to be? For example, do they need to be written out as: http://www.lifetimeupgrades.com or can it be written as a hidden hyperlink such as: [url=http://www.lifetimeupgrades.com] Lifetime Upgrades [/url]. Where as all the person sees is Lifetime Upgrades and no the hyperlink.

Jul 1 2011 at 4:05pm Copy Link

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Stefan Hauber One computer allowed only is not so nice; free upgrades for life is great.

1) What if my current computer is exchanged by another one? Is there a un-activate option? What if it gets defect and this un-activation can't be executed?

2) Is it possible to insert a pagebreak, so that all following pages are reformated?

Jul 2 2011 at 2:07am Copy Link

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qmyg jhwp Is this 75%?

http://sites.fastspring.c...id=1018129

Jul 2 2011 at 9:58am Copy Link

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Roger Thomasson @ qmyg

I don't follow your question. Please elaborate?

BitsDuJour Admin - Jul 2 2011 at 11:03am Copy Link

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PDF Pro 10 @ Lifetime Upgrades: Assuming you are converting a Word document with embedded links (for example), a person would see Lifetime Upgrades and not the hyperlink.

If you are looking to insert a hyperlink into an existing PDF file, this is also possible. You have to highlight an area in a PDF file and link it to a page, another file or a hyperlink. Specific instructions are available in the attached help file with the program, but feel free to ping me with more questions.

PDF Pro Limited - Jul 2 2011 at 3:43pm Copy Link

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PDF Pro 10 @ Stefan: regarding #1, we will happily give you another license key if you switch computers and cannot re-install PDF Pro 10. One license key should allow for at least 3 installs. We have done this in the past without any issues.

Regarding #2, you can install a blank page between 2 pages, but we do not have a page break feature.

I hope this helps!

PDF Pro Limited - Jul 2 2011 at 3:51pm Copy Link

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LU This is a feature I have only seen in Adobe Acrobat. But you are sure you understand what I am asking.

If I import a file from say Microsoft Word and inside the file, I have Lifetime Upgrades but it is a hyperlink, you software will import it automatically and I will not need to go in and add it manually? Is this correct.

I ask, because I wasn't able to with the trial.

Also, on your webpages, I see you have Video in the features section but it isn't checked. Is this planned in the near future?

Same goes for OCR?

Found on this page:http://www.pdfpro10.com/MI/compare.html

Jul 2 2011 at 3:53pm Copy Link

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PDF Pro 10 This is correct, I just tried it myself with the full version of the software. I authored a Word document with the link: www.lifetimeupgrades.com and then used PDF Pro 10 to convert the Word file into a PDF. I then uploaded the file on a public website so that you can see it (this is the end product):

http://www.fileupyours.co...xample.pdf

PDF Pro Limited - Jul 2 2011 at 4:02pm Copy Link

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PDF Pro 10 Regarding your second point, Video is in the product development pipeline. We plan to offer OCR as an upsell shortly. Hope this helps!

PDF Pro Limited - Jul 2 2011 at 4:04pm Copy Link

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LU Thank you Julie for the replies.

I now believe you are not understanding my 1st question.

I just want the words "Lifetime Upgrades" to be imported and have the hyperlink inside it hidden. Just so the person sees the words and not the address.

I see it can be done manually but can it be imported like that?

Like this
http://www.lifetimeupgrad...grades.pdf

Jul 2 2011 at 4:31pm Copy Link

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qmyg jhwp @Roger Thomasson

I was asking about the 75% discount - as yesterday this site:

http://sites.fastspring.c...id=1057918

Already had it reduced without going through Bits DuJour

However - I see the site has suddenly increased the price to $99.95 again.

Jul 2 2011 at 11:49pm Copy Link

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Jim Ganw Does PDF Pro 10 support pdf form creation, editing and distribution?

Jul 4 2011 at 1:14am Copy Link

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PDF Pro 10 @ J PDFesoor: Yes PDF Pro 10 supports form creation and distribution.

PDF Pro Limited - Jul 4 2011 at 4:27am Copy Link

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PDF Pro 10 @ Lifetime Upgrades: I don't think it can be imported the way you want it. I'm fairly certain a user would always see the hyperlink. Sorry for the confusion - I didn't fully understand your question the first time.

PDF Pro Limited - Jul 4 2011 at 4:29am Copy Link

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PDF Pro 10 @ qmyg jhwp: we offer our best deal on Bits Du Jour. PDF Pro 10 is not available anywhere else at this price, I guarantee that.

That other site may have been an affiliate page.

PDF Pro Limited - Jul 4 2011 at 4:31am Copy Link

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Stephen Kreyling Can you add you own stamps to the program?

Jul 4 2011 at 6:18am Copy Link

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Mike Murphy "I just want the words "Lifetime Upgrades" to be imported and have the hyperlink inside it hidden. Just so the person sees the words and not the address. "

I just created a word document and put Life Time Updates and created a hyperlink from it in Word 2010 and when creating the pdf file, it shows Life Time Updates in the document and the hyperlink does work, so I would say Yes is the answer to your question. It creates the pdf file exactly as I had it in word.

Jul 4 2011 at 6:42am Copy Link

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LU Hello Julie

I have tried your software and find it very useful. The interface is very clean and easy to maneuver.

It easily imported a saved html file but without the hyperlinks. The import was impressive but still wish it wen above and beyond other PDFs by importing the hyperlinks.

I also liked how the import was made recognizing the text and I was able to easily select the text to make edits.

Lot's of great potential to this PDF software.

Jul 4 2011 at 6:45am Copy Link

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Lee Ann T @Lifetime Upgrades: I just tried creating a doc like you want and it worked fine for me in the trial version.....

http://tinyurl.com/3jc3hrw

Jul 4 2011 at 6:58am Copy Link

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PDF Pro 10 @ Stephen: you can edit the text of a ready-made stamp or you can import an image (if the stamp you want to import is in an image format).

@ Lifetime Upgrades: Thanks! Glad you liked the product =). We've tried to keep the user interface simple on purpose - our goal is to meet the needs of a wide variety of users at an attractive price point.

PDF Pro Limited - Jul 4 2011 at 7:05am Copy Link

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Stephen Kreyling I tried to view the tiny url above and got the following:
Sorry, we are unable to retrieve the document for viewing or you don't have permission to view the document.

Jul 4 2011 at 7:06am Copy Link

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LU Hello Lee

I am interested but unable to view http://tinyurl.com/3jc3hrw.

Will you repost?

Jul 4 2011 at 7:07am Copy Link

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Lee Ann T Sorry all - posted it in my google docs file and forgot to change the permissions...duh! It is a holiday....LOL

https://docs.google.com/v...0&hl=en_US

Jul 4 2011 at 7:27am Copy Link

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LU Lee, did you add the hyperlink manually into the PDF or was it imported with the file?

Can you explain how you did this?

Jul 4 2011 at 7:32am Copy Link

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Stephen Kreyling I like the editing of text, its similar to the plugin pitstop that I use in acrobat. I would suggest that the program tell the user when using the tool that the fonts are only a subset of the full font. I tried editing a document and the font characters that were not embedded just showed up blank.

Jul 4 2011 at 7:34am Copy Link

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Lee Ann T @ Julie: Just purchased and now I realize that I have to purchase a 2nd copy so that I have it on my desktop too. Is that correct? I can't use this on both computers?

Jul 4 2011 at 7:38am Copy Link

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PDF Pro 10 @ Lee Ann T: you should be able to install it twice. If not, let me know and I will shoot you another license key.

PDF Pro Limited - Jul 4 2011 at 7:40am Copy Link

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Lee Ann T @ Lifetime Upgrades: I created a word doc and then used PDF Pro to convert it into a pdf. I did NOT add the hyperlink manually into the PDF....it was imported

Jul 4 2011 at 7:50am Copy Link

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Tim Berger I tried out the trial and editing text is great, but moving or re-sizing images doesn't work. The images disappear if you move them from outside the box they appear to be in. Maybe I'm doing something wrong, but I tried this with Nitro and had no issues, however there text editing features are not good.

Jul 4 2011 at 8:10am Copy Link

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PDF Pro 10 @ Tim: I used the "Select" tool under the first tab ("Home"). I can move around images and re-size them fairly easily. This doesn't seem to be an issue for me?

PDF Pro Limited - Jul 4 2011 at 8:43am Copy Link

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Tim Berger Yes, that's what I used, but on two different PDF's that's what happened. If that worked correctly, I'd definitely be interested in it.

Jul 4 2011 at 8:48am Copy Link

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PDF Pro 10 @ Tim: sorry to hear that, I don't seem to be able to replicate your issue. I haven't had an issue editing images with the PDF files that I'm working with.

PDF Pro Limited - Jul 4 2011 at 8:51am Copy Link

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Dippy Dawg Could you please give more details on your license agreement.

Jul 4 2011 at 10:36am Copy Link

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Tim Berger I figured out the issue and just bought a copy of it! This has to be the best PDF editor around. I've played with a bunch of other editors including Acrobat X, Nitro, Foxit and this is sooo much better. The solution to my problem was that some images are enclosed by another block that's invisible. You have to expand that block so you can expand the images. It would be great if you could show ALL the blocks (the grid). Also, rotating images would be great too! However, even without those features, this is an awesome product at at steal of a price!

Jul 4 2011 at 10:37am Copy Link

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Stephen Kreyling I tried to install the demo and it told me I had to uninstall expert pdf.

Is this based on that software?

Jul 4 2011 at 11:06am Copy Link

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Stephen Kreyling Is your company associated with http://www.avanquest.com/. When I went to activate the key it flashed the avanquest url.

The software looks just like Lightning PDF Professional 7

Jul 4 2011 at 11:26am Copy Link

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PDF Pro 10 @ Greg: You can download our trial here which lists the full license agreement. Let me know if you are looking for any specifics: http://www.pdfpro10.com/trial

PDF Pro Limited - Jul 4 2011 at 11:30am Copy Link

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PDF Pro 10 @ Tim: Great! I'm glad you liked our product!

PDF Pro Limited - Jul 4 2011 at 11:31am Copy Link

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PDF Pro 10 @ Stephen: Software Marketing Ltd and Avanquest are separate companies. We have a global technology licensing agreement with Avanquest, whereby we license their technology for some of our products. Hope this helps.

PDF Pro Limited - Jul 4 2011 at 11:32am Copy Link

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Dippy Dawg Stephen,
The user gui of eXpert PDF is Identical to this software.

If you go to the PDF Pro 10 home page and click "about us" you get....
Software Marketing Ltd. is a company that specializes in the promotion and sales of high-quality software titles. This company is out of Hong Kong but does not list a website only an address, this is 2011 and just about evetyone on the web has a website associated with their business. I find this very odd and questionable.

This is a marketing company and not the author/company that created PDF Pro 10. What other products do they represent?

Julie could you be so kind and tell us who the developer/author is for PDF Pro 10?

Jul 4 2011 at 11:43am Copy Link

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Dippy Dawg Julie,

On the PDF Pro 10 website under support there is nothing.... No FAQ, No forum(s), No Knowledgebase. There is nothing on the website regarding previous versions or updates.

How does one go about getting support for this software or updates?

I like the features of this software but it looks the same as eXpert PDF and at least their site has a forum and knowledgebase in their support section of their website. Also they have a section for...
"Archived versions of eXPert PDF can be downloaded from here"

I have some concerns about support & updates with this software.

Jul 4 2011 at 12:07pm Copy Link

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PDF Pro 10 @ Greg: We are a fairly new organization, and we have not had the time to put together a corporate website. I apologize for the inconvenience. As I mentioned earlier, we have a licensing agreement with Avanquest for their PDF technology.

In regards to support, we offer email support with a 24 hour turnaround time. A knowledge base and an FAQ section are both currently under development. In regards to updates, the product is updated via the internet. Our next release is scheduled for July 20. I'm sorry that I have not met your expectations for support. I personally interact with our customers, and strive to provide the best support possible. I try to answer any queries as promptly as possible. If you have any other questions regarding our organization, feel free to email me directly at jcooper@pdfpro10.com.

PDF Pro Limited - Jul 4 2011 at 12:36pm Copy Link

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Dippy Dawg Julie,

Thanks for the prompt reply... I will check your website from time to time for updates and I will download your new release due in July and give it a try.

Jul 4 2011 at 12:58pm Copy Link

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_*_ Julie Cooper, I went through the checkout process and I cannot find any way to remove the $4.95 charge for the "(Recommended) Online Backup Protection - 1 Year"
I do not need or desire this service, is there a way to get around this?
Thanks

Never Mind, FireFox did not display this one check box, so used IE8

Jul 4 2011 at 1:09pm Copy Link

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Roger Thomasson Big thanks to Julie for being so awesomely responsive, especially considering it's a holiday!

:-)

BitsDuJour Admin - Jul 4 2011 at 1:12pm Copy Link

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PDF Pro 10 @ M B: you bet, there is a check box halfway down the page on step 2.

@ Roger: Thanks!!! =D

PDF Pro Limited - Jul 4 2011 at 1:13pm Copy Link

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LU Roger, your absolutely right.

If this is an indication as to the support, the product should do well.

Jul 4 2011 at 1:30pm Copy Link

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Steven Curcuru Hi Julie,

Not sure your program does a lot more than the one from Corel I already have, but I really believe in supporting companies who provide good products at a low price, assuming they support them well.

Your prompt and detailed responses - on a holiday - indicate a great level of support, and since you say I can install it on both my laptop and desktop, I just bought a copy.

Keep up the good work!

The Wiz

Jul 4 2011 at 2:11pm Copy Link

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PDF Pro 10 Thanks again everyone =D

PDF Pro Limited - Jul 4 2011 at 4:13pm Copy Link

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Jim Ganw Hi Julie,

I just finished trying the demo - edited an existing form and sent to another machine - however, on the client machine using Acrobat Reader the populated form could not be saved - only printed. Confirmed there were no security limits on the form.

Disappointed, as all the other features seemed great.

Can you confirm that form data can be captured and saved using only Acrobat Reader on another computer without PDF Pro installed ?

Thx

Jul 4 2011 at 11:22pm Copy Link

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PDF Pro 10 @ J PDFesoor: can you shoot me over this document and I'll try and get it fixed? jcooper@pdfpro10.com. Thanks

PDF Pro Limited - Jul 5 2011 at 8:12am Copy Link

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barney Barnes Somewhat disappointed. Went to BDJ site 1945 hrs, Dec 15th. Page tells me deal has expired. Cancelled? Or pulled? disappointing, to say the least sigh /.

Dec 15 2011 at 4:49pm Copy Link

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barney Barnes Oh, yeah - that's CST 7:45 pm.

Dec 15 2011 at 4:50pm Copy Link

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Roger Thomasson @ barney

Yes, we had to pull this last minute due to some logistical confusion. It's been sorted out though and we should have it back on the schedule in the next week or so.

So sorry for the confusion!

-r

BitsDuJour Admin - Dec 15 2011 at 4:57pm Copy Link

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Allan K Hey. What happened? This was offered for $25 this morning and now the offer has been removed. I need to know if this will be offered again soon as I have a current need for this or similar software.

Dec 15 2011 at 6:26pm Copy Link

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Ralph Bressler I am confused! There were several more posts here since July including a couple of mine. These posts seem to have been "lost"! What happened?

Dec 15 2011 at 6:27pm Copy Link

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Roger Thomasson @ Allan

See above.

@ Ralph

Apologies, I think this is a bug in the system that occurs when we pull a promotion before it's 'officially' ended. It is incredibly rare that we have to do this -- apparently we aren't fully aware of the side effects.

BitsDuJour Admin - Dec 15 2011 at 6:41pm Copy Link

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Husker Tech Does your application also include a scan to PDF feature? Thanks.

Dec 24 2011 at 1:56am Copy Link

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PDF Pro 10 Hello. PDF Pro 10 does have a scan to PDF function. However, please note, that it does not have OCR (optical character regognition). In other words, the text will not be searchable/editable.

I hope this helps!

Julie

PDF Pro Limited - Dec 24 2011 at 4:28am Copy Link

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Darren Farmer Hi,

Why are we forced to buy the online 12 months backup storage?

I don't want it and can't find a way to un-select it...

Thanks...

Dec 24 2011 at 10:00am Copy Link

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PDF Pro 10 Hi Darren,

You can un-select the download protection by clicking the box beside it with the checkmark. The checkmark should disappear and you will not be charged for it.

PDF Pro Limited - Dec 24 2011 at 10:26am Copy Link

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Markus Malmann I like the featureset of the software and it seems to be very comprehensive, but the online-activation is a no-go for me; otherwise I would have bought two licenses.

Dec 24 2011 at 10:27am Copy Link

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PDF Pro 10 Hi Markus,

What specifically turns you off in the product activation process? Perhaps we can work around it with you.

PDF Pro Limited - Dec 24 2011 at 11:50am Copy Link

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Rick Truell Julie Cooper: "What specifically turns you off in the product activation process?"

I can't speak specifically for Markus, but in general, what bothers the BdJ users are these lines from the policy tab: "Online license activation is required with a hardware footprint, and 1 installation per footprint." and "Transfer of a license to another owned computer is not allowed". What this boils down to is extremely restrictive DRM, and you'll quickly find out that BdJ users UNCONDITIONALLY DESPISE any kind of DRM! If you check the forum, you'll find at least two topics (http://www.bitsdujour.com/view/id=17465/ and http://www.bitsdujour.com/view/id=15778/ ) that discuss just how much, and why, we hate it.

Please note: if you wish to further discuss this topic with BdJ users, please start a new topic in the forum regarding PDF Pro 10 and DRM. The subject of DRM is such a hot, button-pressing topic that Roger and Nico have, rightfully, banned it in these product-specific comment sections. Hopefully they'll allow *this* comment to survive :-)

Dec 24 2011 at 8:42pm Copy Link

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Markus Malmann Hi Julie,
I have nothing to add to what Rick already has written; to be honest it was my mistake that I forgot about the existing threads and I need to apologize if I caused any trouble. :-|

Dec 24 2011 at 10:21pm Copy Link

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Husker Tech How is an application developer to recover his or her development costs when individuals insist on installing software on multiple machines. Every BDJ merchant that I have dealt with has been more than willing to back up their software during reinstallations - even on different machines. Nonetheless, it would be nice to be able to install PDF Pro 10 on two home PC's (e.g., desktop, laptop).

That said, I will probably have to pass on PDF Pro 10 at this time. While it's editing features are robust compared to other PDF software that I have used, I just cant get used to "ribbons" (okay call me old fashioned) - and as a result I've been unable figure out how to convert a scan to a PDF. I will try to catch it the next time it comes around on BDJ. Thanks.

Dec 24 2011 at 11:34pm Copy Link

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PDF Pro 10 Hi Rick & Markus,

Thank you for the feedback. Concerning the restricted usage of PDF Pro 10, we have certain components of our program that are licensed from other software developers, which makes it extrememly difficult for us to use different terminology when writing the end user license agreement, and unfortunately, there is not much leigh-way in terms of what we can do with that regard for now.

Harlan, concerning the ribbon interface, your feedback is duely noted. It seems that some people love it, while others really could do without it. PDF Pro 10 can create a PDF file from the scanner by pressing 'create PDF' and then clicking the scan button. We have not yet integrated an OCR into the software, so stay tuned!

Julie

PDF Pro Limited - Dec 24 2011 at 11:45pm Copy Link

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J S Dear Julie,

Regarding your initial comment (Software Marketing Ltd Vendor - Dec 24 2011 at 4:28am) about searchable/editable text:

Q1. is there any plan to add a SEARCHable text function into future versions of this program?
__________

Onto another matter raised in the recent promotion, because it was the one concern that stopped me buying PDF Pro 10 (because I really liked the program trial I tested):

I do have something to suggest about the whole online activation matter:

Now I understand that your current licensing is only reflecting the conditions that Your company is being held too by others, BUT your mention of the following quote [found in the first paragraph of the Your comment/reply: Software Marketing Ltd Vendor - Dec 24 2011 at 11:45pm]: "..., there is not much leigh-way in terms of what we can do with that regard for now." made me think long and hard about what possibilities if any could be.

Currently many Bitsduour followers favour NO online activation OR if forced to do such a thing they prefer at least a hardware footprint that allows for 2 computers (for example 1x desktop & 1x notebook).

With these restrictions in mind MAY I PROFFER A SUGGESTION that may suit both Your company (as only 1 computer can use the program at any given time) and the anti-online activation camp, which is based on a license control method favoured by a different Bitsdujour vendor who has many many fans of their program & methods:

My suggestion is a ''similar'' Licensing arrangement to that which "MAXA Research Int'l Inc" offers with their Maxa Cookie Manager [found on Bitsdujour at: http://www.bitsdujour.com...e-manager/] whereby the user can choose too go online and then uninstall the license from one computer (thus making that computer's PDF Pro 10 inoperable) and choose to install the very same license onto a different computer and so on,

That way PDF Pro 10 can never be used on more than 1 computer at any given point in time BUT a single PDF Pro 10 license holder who owns both a desktop and notebook computer(s) can still have the program installed on both computers but may only use PDF Pro 10 on only 1 computer at a time.

Now I say "similar" because MAXA currently allow 2 licenses per product, but I could see their online license transfer method being modified to a "1 easily transferred license" per product.
__________

Personally "online activation" smacks of 'big brother' to me, but back when I only owned a single Maxa Cookie Manager License I found their online license activation & transfer method quick and simple to use, and if such a method was employed on PDF Pro 10 and or future versions of the program, then I would be very happy to buy the program.

Jan 12 2012 at 10:39pm Copy Link

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PDF Pro 10 Hi JS,

Thank you for your suggestion. Currently the marketing team has asked for OCR for some time, but it is something that we're having a bit of trouble getting right, so until we do, there is no actual date for the moment when we will be launching this feature.

Concerning the license activation, it is currently handled by Avanquest, so although I do like the idea, I probably will not get that changed. I have forwarded your idea to the people who make the decision though!

Thanks again!

Julie

PDF Pro Limited - Jan 18 2012 at 12:04pm Copy Link

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Lupke Brother This comment has been deleted due to a violation of the rules

May 4 2012 at 12:17am Copy Link

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Lupke Brother Hi Julie Cooper,

I asked a question on your pdf pro 10 support desk on 4-22-2012. So far I have received no response. Would you be so kind to let me know if I have sent my question with ticket number #33637 to the right mailaddresses? I have sent it to support at pdf pro dot com and to the Avanquest address in the pdf pro 10 product and to the zendesk dot com support. I post this on BDJ because there is no other address I can rely on to contact you.

May 4 2012 at 1:06am Copy Link

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PDF Pro 10 Hi Lupke,

We manage all our customer service using ZenDesk at a link available here:

https://pdfpro10.zendesk....quests/new

We do not provide email based support, so I'm not sure where you are sending emails. We measure our response time, and 95% of tickets received are responded to in 2 business days or less. Feel free to send us a message using our form and we will respond to you promptly. Thanks,

Julie

PDF Pro Limited - May 12 2012 at 9:18pm Copy Link

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L D Hi, when I instal the trial version appear this error:
Access violation at address (number) in module "vspdfcore140.bpl'. Read of address (number).

Jun 9 2012 at 11:41pm Copy Link

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PDF Pro 10 Hi L D,

That's strange, I have seen this error before. Is it preventing you from running the program?

Julie

PDF Pro Limited - Jun 10 2012 at 11:51pm Copy Link

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Royce Englehart What about working with existing PDF documents? Can you change/edit them? What if they are password protected?

Jun 11 2012 at 4:22am Copy Link

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Marco Pivetta I was thinking to buy, but this rule is too restrictive:
Transfer of a license to another owned computer is not allowed.
I will buy another computer soon.
Anyway, thanks for the offer.

Jun 11 2012 at 5:12am Copy Link

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Mitchell Kastner Can you Bates stamp documents and have OCR been added?

Jun 11 2012 at 6:37am Copy Link

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PDF Pro 10 @ Royce - Yes it works with existing PDF files. If the files are protected from editing, then the program will not be able to over-ride the security settings.

@ Marco - I understand. We've had this issue before with customers and we ask customers to simply send us a request. We always issue another license at no cost.

@ Mitchell - Yes the Bates stamp feature does exist but OCR is still a work in process.

Hope this answers everyone's questions.

Julie

PDF Pro Limited - Jun 11 2012 at 7:20am Copy Link

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VLM Julie, I'm not sure that you fully answered Royce's question. Can PDF Pro 10 be used to edit the content ... change text, add text, things like that? In other words, is there effectively some word processor capability with PDF files?

Jun 11 2012 at 8:00am Copy Link

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RCG Hi, does the licence include lifetime updates (i.e. for version 11 and beyond) or does it mean only lifetime updates for version 10? Thanks.

Jun 11 2012 at 1:06pm Copy Link

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PDF Pro 10 @ VLM - I'm sorry about that. Yes it does allow text editing. Why don't you try downloading the trial to see if it meets your needs? www.pdfpro10.com/trial/com

@ RCG - Yes the product comes with lifetime updates

PDF Pro Limited - Jun 11 2012 at 4:39pm Copy Link

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VLM Trial has been downloaded. But no time to look at it for a few days, ergo the question. Thanks for the response. Now then, the following information presented in the BDJ Policy tab, taken together, is clearly absurd:
_____
Transfer of a license to another owned computer is not allowed.

Online license activation is required with a hardware footprint, and 1 installation per footprint. what's this?

Upgrades to future versions of the software will be free for the lifetime of the product.
_____
First, what use is a lifetime license if one cannot get a new computer!!! ??? I do see your response to Marco, above ... and it's been all day with no update to the Policy tab. My issue is this ... this page provides a point of reference for the future. Therefore, it should be accurate. Perhaps someone would consider making it so.

Second, what use is one installation per footprint, OS reinstallations will occur as long as Windows exists!!! I'm about to do one this summer.

I have purchased a license for our congregation, assuming that you don't mean anything remotely like what the Policy tab says. And ... I request clarification as you deem fit.

Jun 11 2012 at 8:23pm Copy Link

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Mark K 3 Hours 31 minutes left on the deal. Installed the trial and 1st time opening I get "Your trial has expired". Re-downloaded and tried again. Same results. Hope you get this resolved and run the offer again tomorrow.

Update: I'm guessing I must have installed the trial version previously.

Jun 11 2012 at 8:35pm Copy Link

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PDF Pro 10 @ VML - I understand, it's a shortcoming of the way we do our licensing system. Our customer service agents always issue additional licenses at no fee.

@ Mark - yes that only happens when you have previously installed the trial. I just tried it and it appears to be working for me?

PDF Pro Limited - Jun 11 2012 at 11:27pm Copy Link

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VLM Julie - What your customer service does today, can be changed tomorrow.

Nothing in your licensing system prevents you from talking with BDJ and correcting the Policy tab. If you fix that, I'll buy the software. If you won't fix that, then why would I assume that you'll fix anything that presents a real challenge ... like bugs that may arise in the software itself, over time?

Jun 12 2012 at 4:47am Copy Link

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Amit @ Julie Cooper

From - your comment above -
@ Mitchell - Yes the Bates stamp feature does exist but OCR is still a work in process.

1) I would like to know - will a OCR capability be added in pdf pro ?
And can you tell when ?

2) Also the ocr I suppose will only for ocr ing pdf files - right ?

Nov 9 2012 at 1:53pm Copy Link

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Danny It Is now a Lifetime Free upgrades license or how should I see?

Nov 10 2012 at 10:27pm Copy Link

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Timothy Wallace Is it Windows 8 compatible?

Nov 11 2012 at 6:13am Copy Link

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Danny @Timothy Wallace

Yes, it is listed on their website!

Nov 11 2012 at 6:33am Copy Link

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Danny I've just read the older posts above agree. There are a lot of confusion about the Lifetime upgrade license, that actually still no clarity is given. This License Is transferable to the new pc if this is worn or is this license only tenable on the current pc?

Nov 11 2012 at 12:41pm Copy Link

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Husker Tech Perhaps I'm overlooking it, but does PDF Pro 10 have feature for creating a PDF from a scan? Thanks.

Nov 12 2012 at 1:02am Copy Link

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Danny There are a lot of confusion about the Lifetime upgrade license, that actually still no clarity is given. This License Is transferable to the new pc if this is worn or is this license only tenable on the current pc?

Nov 12 2012 at 2:13am Copy Link

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VLM Add, edit, move text in a PDF document?

Nov 12 2012 at 3:16am Copy Link

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Stephen Kreyling Under policy: Upgrades to future versions of the software will be free for minor versions only.

Nov 12 2012 at 3:51am Copy Link

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Amit So maybe there has been an edit in the upgrade policy mentioned.

I would like to know about when a ocr capability is expected to be added and will that new version with ocr will be a free upgrade for users buying today.

Nov 12 2012 at 5:56am Copy Link

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Philippe Yeung Hi, I just want know whether I can create Form filled PDF doc

Nov 12 2012 at 6:08am Copy Link

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PDF Pro 10 Hey guys! Julie from PDF Pro 10 here.

@ Danny - Typically a license can be used for 3 installations (either all on same PC or different PCs). We almost always give users more licenses if they run out for any reason. Hope that clarifies things.

@ VLM - that's right

@ Amit - No OCR yet, this is being developed and is in our product development pipeline

@ Philippe - Yes you can create form-filled PDFs

PDF Pro Limited - Nov 12 2012 at 6:52am Copy Link

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Amit Again - Would like to know when for the ocr feature and will that version with ocr will be a free upgrade ?

Or if paid - then what wud be the discounted rate of upgrade ?

Nov 12 2012 at 7:11am Copy Link

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Danny @Julie Cooper

Hoi vendor ,Not really clear, too much interpretation possibility :-)

Is this PDF Pro a Liftime Free license upgrades? Yes or no?

Nov 12 2012 at 7:16am Copy Link

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Cary Adams Can the software open an existing PDF "dumb" form (with blanks and check boxes intended to be printed, then completed by hand), and automatically convert it to a true fill-in form (using fields).

Relatedly... can I import a Word doc "form" without form fields to pdf with fields with this app.

Nov 12 2012 at 8:11am Copy Link

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VLM Danny Thys - Policy tab states:

Upgrades to future versions of the software will be free for minor versions only.

FWIW

Nov 12 2012 at 8:15am Copy Link

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Lee H Julie: I'm a bit of a tech geek so I upgrade computers often. You stated in your response to Danny that you allow 3 installations but will allow more if necessary. But your policy says "Transfer of a license to another owned computer is not allowed.: Which is it? Because if I cannot transfer to another computer when I upgrade (or transfer if I upgrade hardware), it's pretty much a deal killer for me.

Thanks.

Nov 12 2012 at 12:45pm Copy Link

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ra pers my comment was posted and then disappeared after about 10 mins. did i do something wrong? i am trying to persuade my brother to purchase your software for his company. i did some research and am convinced that pdf pro 10 one of the top 3 if not the best.

when using the trial to create and convert docs to pdf, the resulting page/s have big bold words written across the entire pdf pages- "PDR PRO 10 TRIAL" is there anyway to test your product without this happening?

Nov 12 2012 at 2:34pm Copy Link

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Lee H REALLY? No answer to my question?

I'd consider buying this, but not unless my question is answered.

Nov 12 2012 at 4:27pm Copy Link

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PDF Pro 10 Hi Lee H,

to be honest, our license management system is not the most robust. People naturally switch computers or need to re install software every so often. In case you are having issues with the licenses, you please fill out a support request and we will reactivate your license.

PDF Pro Limited - Nov 12 2012 at 5:16pm Copy Link

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VLM ra pers - If I may ask, how do you come to your conclusion about what is best?

Nov 12 2012 at 5:18pm Copy Link

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PDF Pro 10 Hi Ra pers,

Saving the PDF files with the watermark and a 14-day trial are the main components of the trial version of PDF Pro 10.

PDF Pro Limited - Nov 12 2012 at 5:31pm Copy Link

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PDF Pro 10 Danny Thys:
"Hoi vendor ,Not really clear, too much interpretation possibility :-)

Is this PDF Pro a Liftime Free license upgrades? Yes or no?"

The license works forever, and some bugs get fixed. It is not a free upgrade to new version releases.

PDF Pro Limited - Nov 12 2012 at 5:33pm Copy Link

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Great News! Software Marketing Ltd has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 13 2012 at 12:11am Copy Link

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lemonade soda Most of these features are available free through various tools. What is interesting about your product is the nice user interface with features brought together and the FORMS part of the application. However, there is no information on the functionality/feature set of FORMS either on your demo-video or on your website. Please explain the capability of working with forms.

Nov 13 2012 at 3:57am Copy Link

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Danny Okay, I have understood it, only minor updates until the next new version.

But I can read anywhere about upgrade discount. It is hopefully as if there's a new version later plays that the possessors of an upgrading a license discount price, right?

Just a pity for the difficult license policy (not robust), hopefully there also comes a change in.

Nov 13 2012 at 6:59am Copy Link

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Software Geek I just purchased this, one thing whenever I try to add a note it will lock up and give me memory address write error loop that I cant get out of. This only seems to happen if you havent saved the document before you create a note but the only way out of it is to kill the process once it starts throwing up errors.

Nov 13 2012 at 11:47am Copy Link

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PDF Pro 10 @Danny - Correct - there's an upgrade discount. Sorry about the licensing policy. Today we get around this issue by giving out more licensing through our customer service team. We're working on creating a more robust license policy.

@Software - Thanks for the note - we will add it to our bug list.

PDF Pro Limited - Nov 13 2012 at 7:03pm Copy Link

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Husker Tech Julie, I think that you may have overlooked my earlier question. Does, PDF Pro 10 have a scan to pdf feature? Thanks.

Nov 13 2012 at 9:47pm Copy Link

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Timothy Wallace After installing the program, I created a pdf using WordPerfect, and opened it. I immediately got a screen that says the file was opened read-only to prevent changes, Really?

What can I do to overcome this limitation?

Nov 14 2012 at 9:48pm Copy Link

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Danny Can no longer install the trial version. It indicates incorrect licence number. Yes, I know have used it before, but was not yet tested. Is it still possible?

Apr 15 2013 at 12:19am Copy Link

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PDF Pro 10 Danny Thys: Please submit a ticket using our support link, our support team will sort you out: https://pdfpro10.zendesk....quests/new

PDF Pro Limited - Apr 15 2013 at 1:37am Copy Link

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Danny @Julie Cooper,

Has happened and did it! Thanks for your quick reply! This is a good service, thanks!

Apr 15 2013 at 2:03am Copy Link

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Danny I read right on the Tab for ' The Fine Print ' about the license this text: ' Upgrades to future versions of the software will be free for minor versions only. 'Seems to me a little strange about it! How should I interpret this text?

Apr 15 2013 at 2:21am Copy Link

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Jim Buchanan Danny - buy it. I did and it's worth the $25. But then I also got the disc.

Apr 15 2013 at 3:29am Copy Link

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RCG I purchased this a couple of years ago when it was a lifetime licence. It is a very good program and the service is second to none. However,I don't think I have ever seen an update in that time so it is certainly not developed in the same way as is nitro pdf. However, it does what it does very well. It would be nice to hear from the developer whether there are further updates planned for the near future. I thoroughly recommend this product for the price point.

Apr 15 2013 at 5:57am Copy Link

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Mark Johnson I see there have been no updates to this software since 2011. I currently use PDF-Xchange pro, but have also used Nitro and a couple of other competitors of yours. I see fairly frequent updates to the competitive products. Why is this product not being updated, and how does it compare to these other products?

Thanks,
Mark.

Apr 15 2013 at 6:27am Copy Link

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HJ B Does this application have a scanner interface and/or an OCR capability?

Apr 15 2013 at 8:03am Copy Link

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Danny So many experienced that this application not up do date or recently updated?

I can find nothing on their website indeed!

Apr 15 2013 at 1:46pm Copy Link

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MIGUEL CASTANUELA "Transfer of a license to another owned computer is not allowed."

This clause is a serious limitation, what about when the original PC / laptop dies (or a new one is acquired)? must be a way to resolve this limitation, in order to: a) deinstall in the original b) install on the new one.
Any comment to the respect?

Apr 15 2013 at 3:14pm Copy Link

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Danny @MIGUEL CASTANUELA,

That would not be a problem. Simply contact the service department, it is in order. This way of working to prevent piracy and abuse they do!

Apr 15 2013 at 9:42pm Copy Link

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HJ B Here it is, on for a second day, and the company has not been providing responses to posted questions.

I downloaded the program and found not menu or button that will initiate scanning or OCR. The documentation makes passing references to both, but they appear to be left-over references to functionality that never made it into the program.

Producers of pdf creation software often simply ignore the subject of what their software cannot do. OCR is at the top of the silence list, followed by interface to scanners, lack of spell check and non-preservation of format.

Apr 16 2013 at 6:54am Copy Link

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Danny @HJ B,

This one PDF Pro 10 has no OCR function possibility!

Apr 16 2013 at 7:03am Copy Link

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VLM Support PDFmarks PostScript code?

Apr 16 2013 at 7:35am Copy Link

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Danny -Is it a Lifetime Free Upgrades license or not?

-PDF Pro 10 Is updated regularly or not?

Apr 16 2013 at 7:57am Copy Link

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PDF Pro 10 Hi guys, appologies for being offline for a bit. Here are some of the answers to your questions:

RCG: We have updated the interface last year and have added a few minor features this year. The most exciting one is that you can bring forward/backward different elements within your PDF file, like a Powerpoint file. Apart from that, many little bug fixes and an improved user interface have also been developped.

Mark Johnson: Please see my comment above. We tend to be priced lower, and have fewer updates. That being said, for a lot of people our software does the trick. Our zendesk customer service rating score is 82%, which is pretty close to that of many of our competitors, but at a fraction of their price:
http://www.pdfpro10.com/reviews.html

HJB: no ocr functionality for now. We developped the feature, but there are currently too many bugs to release. Stay tuned!

Danny Thys: Please see my first reply.

Miguel: If you have any trouble with the license, please contact customer support. We typically respond within 1-2 business days, and will sort out any licensing issues that you may have. We typically enforce the 1 license per user policy, not the 1 license per machine... The policy has more to do with how our license management system has been built, and less with what we consider a user.

VLM: There are ways (not the easiest ways) to use PDFmarks and PostScript, but you need to use a commandline prompt, and are therefore not all that userfriendly. Also, we do not have any formal documentation to support you with those functionalities. I would suggest you play around with the trial.

Thanks guys for all of the valuable feedback! You guys rock! If you have any other ideas for feature requests, you can email them directly to me at jcooper

pdfpro10.com

Logging off for now, I will check at the end of the day!

PDF Pro Limited - Apr 16 2013 at 8:05am Copy Link

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PDF Pro 10 Danny: the license works forever, and bug fixes are automatically updated. We do not offer a free upgrade to pro, and we do not currently do email marketing. However, when we release a new version of PDF Pro 10, we typically can upgrade existing customers, but you would need to contact customer support.

PDF Pro Limited - Apr 16 2013 at 8:07am Copy Link

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Danny @Julie Cooper,

Julie, Thank you for your comment!
It's a whole clarification! Thanks again!

Apr 16 2013 at 8:40am Copy Link

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Husker Tech Julie,
It would be nice if your website listed the changes in PDF Pro 10 from Version 10.4 in 2011 to Version 10.8 in 2013. The 18 MB in difference in the installation file’s size would suggest a lot of changes. Unfortunately, the application’s name, PDF Pro 10, staying the same leads people to think that there have been no revisions.

Incidentally, are there any plans to include a Scan to PDF feature in upcoming revisions? Thanks.

Apr 16 2013 at 9:15am Copy Link

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Emil Kucera Hello, I just purchased the software, installed on the laptop ok but when trying to activate on the desktop, I receive
*** Invalid serial specified. (00000016) ***
Yet your fine print here says that I can install on one of each. What gives?

Apr 16 2013 at 12:28pm Copy Link

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Dippy Dawg Julie,
I agree with HJ B... I found no menu or button that will initiate scanning to create a PDF. It lacks a interface to scanners. I purchase this yesterday but due to several things that concern me I will have to request a refund. If you go to the help in PDF Pro 10 and search "scan" it references a scan button to create a PDF from scanner, there is no button in your interface. I did notice also that in the help it references "Avanquest" in a few places. I noticed Avanquest Expert PDF 8 has Scan to PDF and OCR.

Another interesting thing I noticed was several files show the company name as "visagesoft" which also has a product called Expert PDF and the interface is almost identical to Avanquest and PDF Pro 10. Even the some of the files in Avanquest Expert PDF show "visagesoft" as the company. This leads me to believe that visagesoft is the actual creator of this program and has licensed it to Avanquest and/or PDF Pro 10. As far as I can tell PDF Pro 10 is just a rebadged version of Expert PDF 7, therefore no scan to PDF or OCR options.... Download a copy of Visagesoft Expert PDF 7 trial and check out the interface and compare it to PDF Pro 10 and make your own decision. Go to Visagesoft website and then Home support and then Expert PDF archived downloads to download version 7.

PDF Pro 10 in it current state is a good PDF program for the price Bitsdujour is offering it today for. One major feature that is not in the current version is "scan to PDF".

Julie how do I request a refund for my purchase yesterday?
Thanks.....

Apr 16 2013 at 12:37pm Copy Link

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Stephen Warkentien Freezes when I right-click. This may have the feature I have been looking for, but can no test to be sure.

Apr 16 2013 at 1:21pm Copy Link

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PDF Pro 10 Harlan: Noted. I will notify our web team to make a a page that outlines the updates that have been available in each revision.

Emil: Please contact customer support, they should resole your issue quickly: https://pdfpro10.zendesk....quests/new

Greg: Most of the technology used inside PDF Pro 10 coomes from Avanquest. We chose to remove the scan tool because it was too buggy, and we are waiting to have a more stable version of this feature before we release it. For any customer service requests, please see my reply to Emil.

Stephen: Please send a support request and we will see what we can do.

PDF Pro Limited - Apr 16 2013 at 6:25pm Copy Link

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Emil Kucera Oh yeah? I just received a response from Annalissa Chan. which ironically says "Your request (#4958) has been solved" and continues to quote at me that

"On the fine print it states PDF Pro 10 is licensed per computer, and not per user and each license allows installation on a single computer and a laptop, but PDF Pro 10 may not be used at exactly the same time on each of them"

I believe that "on a single computer AND a laptop" = two machines;
Of course I would not use them both at the same time why would I ?
If your interpretation is different, please let me know quickly and I shall uninstall and claim my money back.

Apr 16 2013 at 8:15pm Copy Link

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Emil Kucera An update: I did get another reply from Annalissa, and all is well now. Thank you.

Apr 16 2013 at 9:42pm Copy Link

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PDF Pro 10 Hi Emil,

I just had a chat with with Anna, I think she sent you an additional license since you are the same user. Please see my reply above, our license management system is not all that great, which is why we cannot issue the same license for multiple machines.

PDF Pro Limited - Apr 16 2013 at 9:45pm Copy Link

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Danny @Julie Cooper,

Julie, sorry but I can find no clarity to my question:

Is this PDF Pro 10 a Lifetime Free Upgrades license or not?

Apr 16 2013 at 10:35pm Copy Link

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PDF Pro 10 PDF Pro 10 free updates, not upgrade to future versions. We will provide unlimited support and will be fixing bugs, but you will not receive new features that we are rolling out

PDF Pro Limited - Apr 16 2013 at 11:24pm Copy Link

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Husker Tech Interestingly, I was purchasing PDF Pro 10 when a Google Ad surfaced offering the same program for less. You may want to be careful offering multiple promotions at the same time.

Anyway, the application is very useful - and among the best at editing PDF's. Thanks.

Apr 17 2013 at 12:29am Copy Link

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Danny @Julie Cooper,

Okay Julie, now it's really clear what this concerns! Thanks! A final question: how much will about an upgrade cost or how many % discount?

Apr 17 2013 at 12:47am Copy Link

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Johannes Thordarson Dear Julie Cooper,

I have a support thicket with Support #5498 since May 20.

Since I have not got any reply yet, I would like to ask you, when I could expect an answer to my request.

Regards,

Johannes Thordarson

May 23 2013 at 6:33am Copy Link

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Ian User Please be advised that when you upgrade to Windows 10 this software will stop working and you will be required to pay an additional $19.99 for a new activation key.

To answer your question @Danny No, there are not unlimited upgrades for life.

Aug 18 2015 at 10:14am Copy Link

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see kam lee have anyone of you having issue after convert the PDF to Word file, the word file unable to open? MS word software said "There is not enough memory or disk space to complete the operation." anyone can advise? now i awaiting PDF Pro 10 to respond.

Mar 24 2016 at 4:48pm Copy Link

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