Vole Magic Note Professional Edition Writing and Journaling

Norman Wong Thank you for your continued support! We make a great upgrade in Feb this year include software license, license activation, online store etc. We have created a dedicated post for old users. You may visit http://www.sanwhole.com/i...0ce0e798b9 for detail.

Sanwhole - May 6 2017 at 5:57am Copy Link

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Mike Shanahan Hi Norman, I can't argue with "free," but you mentioned you made "great upgrades"? Seriously? The new terms, activation, Real Name ID, etc. is a classic case of over-the-top developer protection. An upgrade for you maybe, but ridiculous hoops (and privacy concerns) for the consumer.

One year - and then STOPS functioning?!? (Under 'Fine Print') Another case of data hostage taking. For a program like this with personal notes and data, that's a huge risk for the consumer. Again, the hoops for a lifetime license are excessive and an affront to privacy.... and the cost of the Vole Notes Professional (if I chose to pay to keep my program working) is how much?!?! The cost for a lifetime subscription is really $78 for Pro and $125 for Ultimate? I found no comparison chart for Pro vs Ultimate.

I wish you luck, but honestly, what you call "upgrades" are nothing more than draconian licensing and online activation measures.

I wish you would rethink a lot of these ideas.

May 7 2017 at 10:39pm Copy Link

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Norman Wong @Mike Shanahan – Hi Mike Shanahan, Thank you for your question.

For Paid users, we need nothing more than before. Just pay via PayPal, nothing else. But the new license policy offers you more benefits than before. For example, one of the great upgrades is that you can activate all your computers (unlimited computers) via one license.

Allow users install unlimited computers via one license is indeed good for paid users. But this cause anyone can resell our products without our permission. They buy one license and then resell. We got nothing.

We will try our best to provide the greatest benefit for paid users, while ensuring that we are not pirated down. We did it – As I said at the beginning.

For new user, we offer a 6-cent (the 6-cent is totally PayPal fee, and we got nothing) Vole Magic Note lifetime product. So if you have PayPal, you don’t need to provide any extra info.

Sanwhole - May 8 2017 at 12:02am Copy Link

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Norman Wong @Mike Shanahan

“The cost for a lifetime subscription is really $78 for Pro and $125 for Ultimate?”

I have double checked the price. Yes, they are the current price for LTUG editions. We started to sell LTUG edition several years ago on BitsDuJour.

“I found no comparison chart for Pro vs Ultimate. “

You may the click the green ”VIEW DEAL” button or visit here: https://sanwhole.com/iExc...07&nosel=1

Sanwhole - May 8 2017 at 12:13am Copy Link

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Mike Shanahan Hi again Norman,

Thanks for your answers.

Yes, for paid users I understand that and the multiple activations on all computers is very nice. But for those wanting a lifetime license without paying full price, you have a free program if certain conditions are met, including a Real Name ID scheme - what is that about? What is in that for you?

1. Do you sell the data gathered from the Real Name ID? What is the 6-cent lifetime license about? Why would I get a one-year license for free when I can get a 6-cent version for life?

2. Could you tell us what a Professional Lifetime License costs? Not jumping through hoops, Real ID, etc. If, at the end of my year, I wanted to continue using the software what is the retail cost at this time? Not for just one year or a few years (that just pushes the same problem down thew road) --- but for life. What is the cost? Without referring me to a web page. Simple question.

3. This is important. Why does the one year licensed software *stop working* after 1 year? I can understand no upgrades after a year - even a decreased function free version that allows access to data - but not working at all??? Can you explain your thinking on this decision? How is this not a data hostage situation?

4. Is the Professional Edition the only paid version now? Do you still have the Ultimate Version? If so - what are the differences? Is there a comparison chart?

Thank you for your involvement in the thread. Like many others, I think that says a lot about the developer. It is very much appreciated!

May 8 2017 at 12:33am Copy Link

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Norman Wong @Mike Shanahan – Hi Mike Shanahan, Thank you for your questions, let me reply your questions one by one.

1. No, we don’t sell user data. Let me say what we do to protect customer’s information. Our website protected by Comodo SSL. Any data you submit to our website over an https connection will be securely encrypted with the strongest available algorithms. And we've handled thousands of PayPal users. We check each of our products by Virus Total; there are more than 50 anti-virus software claims our products 100% clear.

You cannot get lifetime license via 6-cent, the 6-cent is only let you pass real name-verification without provide your picture id. You can get the lifetime license if you get 10 like votes at Sanwhole Forums. That means you can get 10 like votes to exchange the lifetime license. You may post on Sanwhole Forums, if reader likes your post very much, you can get the like votes with ease. Sounds fair? You help others we thank to you!

2. Vole Magic Note Professional current price is LTUD $31.00 and LTUG $78.00. LTUD (lifetime use plus free minor updates) and LTUG (lifetime use plus major upgrades) edition may be used indefinitely.

3. Sanwhole software doesn’t stop working. At expiration, the applications enter a reduced-functionality mode, which means documents can be viewed but it isn’t possible to edit or create.

4. No. Professional Edition is only one of our licenses. We have Ultimate Edition etc. You may see the comparison table here: https://sanwhole.com/iExc...07&nosel=1

Thank you for your questions.

Sanwhole - May 8 2017 at 1:47am Copy Link

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Heidi-Ann Kennedy-Fourkiller You know Norm. . . I have some programs I have spent hundreds of dollars on, and never ever has a company asked for my ID. This is just ludicrous. Your requirements is way beyond reasonable. Not going to happen. . not now, not ever, not up in here. Your SSL was a free one that does not verify ownership. Your WHOIS is incomplete and does not provide a street address; just the city. Though for some godforsaken reason you expect your customers to provide information that you wouldn't commit to. So again. . . Not going to happen. . not now, not ever, not up in here.

May 8 2017 at 6:48am Copy Link

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Norman Wong @Heid... You know Heid...You should let us know, f you want to get your hundreds of dollars programs for free whether the company ask your ID. This is ludicrous, I say again and again, we need nothing more information for paid users. Why you still say we want your ID?

You know Heid... Defamation is illegal. You said our SSL is free, if I show our SSL receipt here, what you should do? You said our WHOIS no street address. Before you ask our these information in public, you should let us know who are you, you real name, your real address, your picture ID in public.

Our WHOIS is active and protected by ICANN. Our SSL is the best in US.

Sanwhole - May 8 2017 at 12:59pm Copy Link

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Heidi-Ann Kennedy-Fourkiller @Norman, I pay for 95% percent of my programs and no one has ever asked be them free or paid for proof of whom I am, be it ID or any other method.
https://sanwhole.com/iExc...a1&nosel=1

Your SSL certificate clearly states "This web site doesn't supply ownership information."

My real name is stated. I'm not making offers here your are.
Fix your WHOIS.

May 8 2017 at 1:22pm Copy Link

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Norman Wong @Heidi-Ann Kennedy-Fourkiller, You may read the link above again. Let me make it clear again for you - we don't need your ID, you can free get today's offer - Vole Magic Note Professional Edition 1-Year.

Additionally (certainly you can ignore this because we already offer your the 1 year license), if you want to get Vole Magic Note lifetime license, you can purchase the 6-cent offer to verify you name. You don't provide your ID.

Additionally (certainly you can ignore this because we already offer your the 1 year license or you have verify you name via 6-cent), if you want to get Vole Magic Note lifetime license but you cannot purchase the 6-cent offer via PayPal (because no all people have PayPal). We don't forget you. We provide a manually way to verify your name via upload your ID.

Hope this make it clear.

There are many SSL certificate type, but none of them is free. We purchased current type SSL, that is our choice, it is at least better than no SSL website, isn't?

Our WHOIS is real name registered. Have you seen many WHOIS is private by domain hoster? Public or private WHOIS register are all valid and all protected by ICANN.

Sanwhole - May 8 2017 at 1:55pm Copy Link

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Heidi-Ann Kennedy-Fourkiller @ Norman
Think I just might have seven cents left on Paypal, yet my argument is for those that don't. Providing ID is just a bad idea. You seem like an intelligent man and your products are worthy, yet I still feel you asking for an ID even from a very small and select group is just wrong. Why wouldn't a working e-mail as part of the license key / ID not be sufficient proof.
Good luck with your promotion / giveaway
Sincerely,
Heidi-Ann

BTW: I wouldn't and never have purchased from someone with a closed WHOIS.
Yes yours is open. . . though incomplete.

May 8 2017 at 2:20pm Copy Link

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Norman Wong @Heidi-Ann Kennedy-Fourkiller

For old users that have purchased our product via PayPal, you don’t need name-verification process. Just purchase the zero process LTUD offer and send me a letter, we can issue the lifetime license in advance. Once you get 10 like votes, you can keep the lifetime license as long as you want. So maybe you can save your seven cents.

Thank you for your “working e-mail as part of the license key” suggestion for no PayPal users. I don’t want to challenge your suggestion. But I have to explain why I cannot do it. Our new license allows one license activate all own computers (unlimited computers). Allow users install unlimited computers via one license is indeed good for paid users. But this cause anyone can resell our products without our permission. They buy one license and then resell. We got nothing. We will try our best to provide the biggest benefit for paid users, while ensuring that we are not pirated down. We did it. How we did? We will display the license owner full name on the top of the software, for example: “Hi Norman Wong!” Because showing real full name on the top of the software, others dare not use your license and you will not use others. This protects us and protects you as well. This is the reason why we cannot issue lifetime licenses to no name-verification people.

I also think that this may not be the best way for no PayPal users. But we have not thought of a better way. Maybe completely ignore them will not get so much of the controversy.

We will adjust based on the recent promotion. If everyone is opposed, we will cancel the support for non-PayPal users. So we do not need anyone to provide ID at that time.

Sanwhole - May 8 2017 at 2:57pm Copy Link

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Heidi-Ann Kennedy-Fourkiller Ok I'll bite when the offer comes around, but something else for you to ponder.
1. What if one wants to buy the program for someone else.
2. Since a household may have more then one computer, oh lets say a spouse has one networked.
3. Mine is a business Paypal account with a very long name. . . I would want my name not my business.

How would one get their name on the header of the GUI?

May 8 2017 at 3:29pm Copy Link

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Norman Wong @Heidi-Ann Kennedy-Fourkiller

Thank you for your support and understanding. Even more respectable is that you often care about other users. I am very happy to answer your questions.

1. The best way is you don’t purchase for someone else, let someone purchase via your PayPal.
“Someone else” can first create his/her account with her/his full name. Then “Someone else” can purchase her/his product via your PayPal account.

2. If they are couples, I think they will not mind showing each other's names at office or home. While their colleagues or neighbors will not think they are piracy.

3. You may create account with your full name first and then purchase via PayPal. Paid user doesn’t need name-verification process. The software will display your Sanwhole register name on the software.

“How would one get their name on the header of the GUI?” visit here: https://sanwhole.com/Prod...eMagicNote and see the screenshots. You will find the owner’s name displayed on the top right of the software.

Sanwhole - May 8 2017 at 4:24pm Copy Link

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peter anon What's the difference between LTUD & LTUG ?

This is all way too complicated for the average user.
Free for 1 year means nothing.
Getting 6 votes on something is beyond me.

If you want to charge X for a lifetime licence, please just do so.
Without "hoops."

AFAIC the best way to combat piracy is to have a great product, and a verified user "community" with active support and upgrades and bonuses.

But anyone here on bitsudujour is trying to pay you, and you are making that ridiculously complicated.

May 9 2017 at 6:00am Copy Link

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Mary User I thought I would try it as it was free. I created a log in and went threw all of the items needed to get it. You asked me for my ID and I signed up as I get the impression you don't sell the information to others. Your sight is very interesting. Looks like the program the program downloaded but I have a major problem.. My major problem is that Norton Utilities deleted it saying it is not safe and deleted it from my system. I am amazed that you don't ensure that virus program doesn't think it is a problem. Until this major problem is fixed, I will not be able to load the program. And before you ask, I do not stop my virus program to load any program.

May 9 2017 at 8:07am Copy Link

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JMJ Squared @Norman Wong - Greetings. I've used your 'Windows Expedition Pro' and 'Magic Note Pro' for more than three years and like them both very much.

I know that you are 100% justified in trying to protect your work from being pirated and think that your approach is reasonable and fair. That is, by linking a particular person to a particular License Key File, you hope to discourage that person from illegally sharing his/her Key File, online and elsewhere. And, should you discover that the information in that Key File has, indeed, been illegally shared, then you will know the EXACT source of that sharing.

Sounds fair and reasonable to me.

It is also reasonable and fair that you try to establish the REAL identity of the person attached to that Key File by relying on the due diligence of PayPal, since anybody can open an email account with a fictitious name, location, etc. If a person does not have an account with the ubiquitous PayPal, you ask them to establish their REAL identity by other means. Again, that sounds sane and fair to me.

I also like your attempt to grow your online user "forum" by offering participants the opportunity to get a LIFETIME license to your software for FREE (Okay, for 6 cents) in return for their helping other users of your software. That is imaginative, creative and generous. I wish Adobe CC, Microsoft Office 365 and many, many other software publishers followed your example.

Please put links to portable versions of your software alongside the installer versions. I had to look a bit too hard to find them.

Your Shopping Cart is NOT communicating properly with PayPal's website today (09 May 2017), according to their Customer Support who tried to help me complete my purchase of your "Lifetime License Services".

Also, please clarify whether those "Services" include free lifetime upDates and/or upGrades.

Thanks, regards and continued success.

May 9 2017 at 12:50pm Copy Link

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JMJ Squared @Mary User - You should take Norton Utilities' actions with a (large) grain of salt. They, like ALL security software, can and do make mistakes, from time-to-time, and give "false positive" detections of 'malware' when none really exists. I believe that is the case with today's offering.

HOWEVER, two of sixty (2/60) other anti-virus products used by VirusTotal also flagged today's installer a"'malicious": Rising and TrendMicro-HouseCall. So, you were wise to be a teensy bit alarmed. Note: 58 other MAJOR, anti-virus products found everything to be okay.

My two cents? It is safe to disable Norton Utilities temporarily and install this software. None of my anti-malware programs "complained".

May 9 2017 at 12:53pm Copy Link

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Vlado User @Norman Wong - I have the following questions:

1) where can I find in this program "check for updates" ??

2) Why is "login" on your website possible only as "Forgot your password" ???

I still have the same password (copy-paste), but after logout, I will no longer log in - just: reset the password, new password (but I will still use the same password !!!). 3x log out, then 3x login - failed = reset, the new password (still the same (!), then log in - OK (?!).

Thanks in advance for the answer.

May 9 2017 at 1:25pm Copy Link

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Vlado User Name of this download is "setupvolemagicnote7051-May2017" - that I think it is version ...7051.
But Installation process says - NEWER version is already installed (I have version ...7041) - and it interrupted ...
Hmm - Why it is not the newest version ??? - when update/upgrade is for 12 months ??!!

May 9 2017 at 1:57pm Copy Link

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Norman Wong @Vlado User –
1) You may visit the link below to check for update manually.
https://www.sanwhole.com/...28f970f8ba

2) I just double checked your account. It is all OK. Try to clear browser history or change another browser. If problem is still existence, send me a screenshot.

3) 7051 is the latest version. You may manually uninstall version 3.58.7041 and then install version 3.58.7051. The Windows system will show an alarm if the version is only the last part are different.

Sanwhole - May 9 2017 at 4:12pm Copy Link

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Stephen Warkentien Confusing upgrade requirements.

May 9 2017 at 4:34pm Copy Link

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Mary Wilson So what do you say about the fact that Norton Utilities does not let me load your program?

May 9 2017 at 4:48pm Copy Link

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Vlado User @Norman Wong - thanks for Your answer.

May 9 2017 at 5:00pm Copy Link

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Norman Wong @JMJ Squared – Thank you for sharing your information with us!

You may visit the link below to get latest all installer include setup and portable.
https://www.sanwhole.com/...28f970f8ba

I need some time to confirm the communication issue with PayPal. If you have ordered in your account, don’t worry, even the promotion is over, you still can pay again when we fix the issue.

The “services” include lifetime upDates (LTUD) and upGrades (LTUG). However, lifetime upgrade (LTUG) needs more like votes.

Thank you for your comments.

Sanwhole - May 9 2017 at 5:15pm Copy Link

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Norman Wong @Mary Wilson - Please see Sanwhole False Positive here: https://sanwhole.com/Prod...ePositives and you may also see JMJ Squared comment here: http://www.bitsdujour.com...tId=130040

Sanwhole - May 9 2017 at 5:24pm Copy Link

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Norman Wong @JMJ Squared - Could you try pay again? You don't have to order again, just login and navigate ORDER | ORDER HISTORY and click "Pay Now" button. I just updated website and tested OK on our side.

Sanwhole - May 9 2017 at 7:01pm Copy Link

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Stephen Brown I've been unable to activate the program. Initially downloaded it yesterday morning and have tried multiple times. The instructions given, i.e.

License Activation

· You may login and click top right "Your Name" to enter your account.

I cannot find ''Your Name''

Trying the Specify Licenses File comes up with a License File Name is invalid. There's only just over an hour to go before this giveaway ends and I really wanted to try the Pro version of this program before deciding to purchase it

regards

Stephen Brown

May 9 2017 at 10:52pm Copy Link

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Norman Wong @Stephen Brown - Don’t worry. If you have already downloaded the license file named VoleLicenses.txt from BDJ, you can activate your computers at any time and no online needed. See the guide step3 and setup4 here: https://www.sanwhole.com/...161ac33339

Sanwhole - May 9 2017 at 11:19pm Copy Link

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Stephen Brown ignore my last comment about not being able to find Your Name. I was trying to find it via the actual program and not the web site. I've now created an account, though as yet not received an email to confirm it. Thanks for your very prompt reply, only saw it halfway through writing this. :)

May 9 2017 at 11:21pm Copy Link

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Stephen Brown Finally sorted it. When I downloaded the Vole License document I changed it's name to Vole Magic Note Professional Edition AUTD 1-Year, changing it back to the original name i.e. VoleLicenses enabled me to use the specify license, however, there was a further problem. I'd installed the program to a different drive to the one programmed into the installer. Deleting the program and reinstalling it enabled me to finally register the program. Phew. Thanks a million for giving a years license for the the pro edition away

May 9 2017 at 11:30pm Copy Link

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Stephen Brown Sorted the activation, the issues were that I'd changed the installation path and the name of the Vole License, so wasn't able to specify the license file, and once I'd changed the license document back to it's original name (I'd renamed it Vole Magic Note Professional Edition AUTD 1-Year), I found I had to move the installed application to it's original path (I usually place applications on a different hard drive to my C drive a space is limited as I use a small 500GB SSD rather than the much larger traditional drives). Anyway, changing that back to the original path enabled me to activate the application.

Thank you for the 1 year license, it is very much appreciated. I usually purchase these freebies if I find I use them a lot. I also got Vole Edutainment from the giveawayoftheday the other day, so thanks for that as well. Have a great week. :)

May 9 2017 at 11:41pm Copy Link

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JMJ Squared @Norman Wong - Thanks for your replies but, as of 10:30 P.M. (UTC-5) 09th May, PayPal is still unable to complete our transaction. I'll try again tomorrow.

May 10 2017 at 2:47am Copy Link

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