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Virus Scan for AX64 Time Machine 4-pack

Restore System and Files to Multiple Save Points

AX64 Time Machine is backup and recovery software that lets you restore your PC to multiple previous save points.

Our virus scan reports this download is 100% Clean Free Download

Download Virus Scan - AX64 Time Machine 4-pack

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus ProgramResultScan Date
Bkav (v 1.3.0.9410) Clean 12/11/2017
MicroWorld-eScan (v 14.0.297.0) Clean 12/11/2017
nProtect (v 2017-12-11.02) Clean 12/11/2017
CMC (v 1.1.0.977) Clean 12/11/2017
CAT-QuickHeal (v 14.00) Clean 12/9/2017
McAfee (v 6.0.6.653) Clean 12/11/2017
Cylance (v 2.3.1.101) Clean 12/11/2017
Zillya (v 2.0.0.3444) Clean 12/9/2017
K7AntiVirus (v 10.34.25522) Clean 12/11/2017
K7GW (v 10.34.25523) Clean 12/11/2017
Cybereason (v 0.0.914) Clean 11/3/2017
Arcabit (v 1.0.0.827) Clean 12/11/2017
TrendMicro (v 9.862.0.1074) Clean 12/11/2017
Baidu (v 1.0.0.2) Clean 12/9/2017
F-Prot (v 4.7.1.166) Clean 12/11/2017
Symantec (v 1.5.0.0) Clean 12/11/2017
TotalDefense (v 37.1.62.1) Clean 12/11/2017
TrendMicro-HouseCall (v 9.950.0.1006) Clean 12/11/2017
Paloalto (v 1.0) Clean 12/11/2017
ClamAV (v 0.99.2.0) Clean 12/11/2017
Kaspersky (v 15.0.1.13) Clean 12/11/2017
BitDefender (v 7.2) Clean 12/11/2017
NANO-Antivirus (v 1.0.100.20558) Clean 12/11/2017
ViRobot (v 2014.3.20.0) Clean 12/11/2017
AegisLab (v 4.2) Clean 12/11/2017
Rising (v 25.0.0.1) Clean 12/11/2017
Endgame (v 1.1.4) Clean 11/30/2017
Emsisoft (v 4.0.2.899) Clean 12/11/2017
Comodo (v 28165) Clean 12/11/2017
F-Secure (v 11.0.19100.45) Clean 12/11/2017
DrWeb (v 7.0.28.2020) Clean 12/11/2017
VIPRE (v 63070) Clean 12/11/2017
Invincea (v 6.3.1.25473) Clean 9/14/2017
McAfee-GW-Edition (v v2015) Clean 12/11/2017
TheHacker (v 6.8.0.5.2206) Clean 12/10/2017
SentinelOne (v 1.0.10.199) Clean 12/7/2017
Cyren (v 5.4.30.7) Clean 12/11/2017
Jiangmin (v 16.0.100) Clean 12/11/2017
Webroot (v 1.0.0.207) Clean 12/11/2017
Avira (v 8.3.3.6) Clean 12/11/2017
Fortinet (v 5.4.247.0) Clean 12/11/2017
Antiy-AVL (v 3.0.0.1) Clean 12/11/2017
Kingsoft (v 2013.8.14.323) Clean 12/11/2017
Microsoft (v 1.1.14405.2) Clean 12/11/2017
SUPERAntiSpyware (v 5.6.0.1032) Clean 12/11/2017
ZoneAlarm (v 1.0) Clean 12/11/2017
Avast-Mobile (v 171210-02) Clean 12/10/2017
Sophos (v 4.98.0) Clean 12/11/2017
AhnLab-V3 (v 3.11.3.19447) Clean 12/11/2017
ALYac (v 1.1.1.2) Clean 12/10/2017
AVware (v 1.5.0.42) Clean 12/11/2017
MAX (v 2017.11.15.1) Clean 12/11/2017
VBA32 (v 3.12.26.4) Clean 12/11/2017
Malwarebytes (v 2.1.1.1115) Clean 12/11/2017
WhiteArmor (v ) Clean 12/4/2017
Panda (v 4.6.4.2) Clean 12/10/2017
Zoner (v 1.0) Clean 12/11/2017
ESET-NOD32 (v 16553) Clean 12/11/2017
Tencent (v 1.0.0.1) Clean 12/11/2017
Yandex (v 5.5.1.3) Clean 12/8/2017
Ikarus (v 0.1.5.2) Clean 12/10/2017
eGambit (v v4.2.7) Clean 12/11/2017
GData (v A:25.15116B:25.11090) Clean 12/11/2017
Ad-Aware (v 3.0.3.1010) Clean 12/11/2017
AVG (v 17.8.3705.0) Clean 12/11/2017
Avast (v 17.8.3705.0) Clean 12/11/2017
CrowdStrike (v 1.0) Clean 10/16/2017
Qihoo-360 (v 1.0.0.1120) Clean 12/11/2017

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Website Malware/Phishing Scan - Bluebird IT PTY LTD

We've scanned ax64.com using a variety of antivirus software and can bring you the following results.

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desenmascara.me Clean site
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malwares.com URL checker Clean site
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Antiy-AVL Clean site
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SCUMWARE.org Clean site
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Sophos Unrated site
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Nucleon Clean site
BADWARE.INFO Clean site
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Netcraft Unrated site
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AX64 Time Machine 4-pack Virus Scan Report
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What are people saying about AX64 Time Machine 4-pack

Danny What makes Time Machine AX64 special and better than their competitors like RollBack rx and MagiCure?
Jun 25 2013 at 1:27am Copy Link
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Roberto happy to see this here.

best customer support ever... if you are not lazy to read: http://www.wilderssecurit...p?t=339999

a must have.
Jun 25 2013 at 2:36am Copy Link
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Isso Danny, thank you for good question. Roberto, thank you for your reply!

Let me briefly mention the differences: AX64 is using the Imaging technology, while RollbackRX is based on Snapshotting technology. Imaging gives the following advantages to AX64:

- Recovery from any disaster including hard drive failure and MBR rootkits
- Ability to save the backup to internal, as well as external and network drives
- No OS slowdown, no MBR modification, no interference with OS
- Full support for SSDs and TRIM
- Powerful means to find old versions of files and folders

The advantage of RollbackRX is the speed - it's normally faster than AX64.

You can find more detailed comparison here:
http://feedback.ax64.com/...do-time-ma

Difference between Imaging and Snapshotting:
http://feedback.ax64.com/...apshotting
Bluebird IT PTY LTD - Jun 25 2013 at 3:00am Copy Link
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Al Prescott Can Time Machine AX64 be used outside of Windows to restore the hard drive to a time in the past if Windows won't start?
Jun 25 2013 at 3:49am Copy Link
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Danny @Isso,

Thanks for your prompt response, and very thanks for the referral link to detailed explanation what differences! I use MagiCure for almost a year. I knew none of AX64 Time Machine exist, but if I read I think about going to your software! Speed is important but more extensive problems solution is much more important!

A question: what would "AX64" say?
Jun 25 2013 at 7:01am Copy Link
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BDfan Al Prescott,This can be done by using Recovery Media.
http://feedback.ax64.com/...very-media.

You can also add AX64 Time Machine's Recovery ISO to the boot console by making use of EasyBCD.
http://www.wilderssecurit...count=1927
Jun 25 2013 at 7:26am Copy Link
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Peter Elliott-Green The Microsoft Surface Pro is a windows 8 tablet/pc hyrid with UEFI and GPT partitions. I see on main AX64 website it says EFI/GPT Not supported yet (version 1.1.996).

Does that mean AX64 won't currently work on the Microsoft Surface Pro?

If it won't currently work but you plan to make it work in future, can I purchase the BitsDuJour special and wait till you have a version that works with the Microsoft Surface Pro before I install it?

If so, approximately when would the Microsoft Surface Pro (and other UEFI/GPT machines) be supported?

Thank you.
Jun 25 2013 at 9:08am Copy Link
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Pim Joosten First of all, thank you for your candid information. I appreciate that you do not just mention the advantages of AX64 over other programs, but also the advantages of other programs over AX64. That makes it possible to make an informed purchase decision.

Now for my question. I do not know how familiar your are with Acronis True Image, so maybe you are not able to answer this question. Acronis True Image has a feature called "Try & Decide". Am I correct in saying that the backup part of True Image is based on imaging, whereas the Try & decide part is based on snapshotting?

Thanks in advance for your answer.
Jun 25 2013 at 11:31am Copy Link
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a a Will the next release be out before this deal goes live so we can test the latest version ?
Jun 25 2013 at 2:20pm Copy Link
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Isso Danny - AX64 stands for nothing, just a random name :)

BDfan - thank you for your help and excellent answer!
Bluebird IT PTY LTD - Jun 25 2013 at 4:03pm Copy Link
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Isso Peter Elliott-Green - That's right, the current version won't work on Surface Pro, however UEFI support will be available in the next AX64 update. It's now in testing, and we are likely to release it before the BitsDuJour sale date, however if we don't - you can perfectly use the purchased license key later.
Bluebird IT PTY LTD - Jun 25 2013 at 4:04pm Copy Link
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Isso Pim Joosten, thank you! Frankly I don't have detailed understanding on how Acronis "Try & Decide" or "Non stop Backup" features work. My guess is they might be using neither snapshot nor imaging, but a file-based backup.
I'll try to find it out and return.
Bluebird IT PTY LTD - Jun 25 2013 at 4:09pm Copy Link
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Isso a a, we'll do our best to release it before the deal date, however I can't promise it, sorry.
Bluebird IT PTY LTD - Jun 25 2013 at 5:56pm Copy Link
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a a Aside from UEFI and GPT support in next version, what else will be included ?
Jun 25 2013 at 7:15pm Copy Link
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Isso UEFI/GPT is the only major change. The rest are minor additions and bug fixes.
Bluebird IT PTY LTD - Jun 25 2013 at 7:59pm Copy Link
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Danny @Isso,

Should I uninstall my RollBack (MagiCure) AX64 TM install it and use it?
Jun 25 2013 at 9:38pm Copy Link
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Isso Danny,

You can use AX64 with RollbackRX with certain limitations, see here:

http://feedback.ax64.com/...ollback-rx

However I would recommend to stick with only one of them to prevent possible problems. You might want to try AX64 on a separate machine, or a virtual machine for a while. See if it fits you, then make a decision of which one to keep.
Bluebird IT PTY LTD - Jun 25 2013 at 10:08pm Copy Link
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Pim Joosten @Isso: thank you for looking into my questions re Acronis True Image. I did some further reading and maybe this link and especially your post (#22) dated July 8th, 2012 is helpful with regard to Acronis' non-stop backup (http://www.wilderssecurit...4&t=327794). It is nice to read about the birth of and ideas behind the program in this thread and the other (very long) thread that Roberto included above.

I am going to test the program in the next few days to make my purchase decision, because especially with regard to snapshotting it looks great for me.

Having stepped away from my computer yesterday and pondering how I could use AX64 (combined with True Image or not), another question popped up in my mind. Acronis' non-stop backup can also be set to make non-stop backups of files, not partitions. For me it does not make sense to have continuous (or regular) back-ups of my entire data hard disk, but only of some directories that contain data that change regularly. Is this possible with AX64 too?
Jun 25 2013 at 11:49pm Copy Link
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Peter Elliott-Green Could AX64 be used to maintain and swap between different branches of installed software?

For instance if I had two software products (e.g. A and B) that were not compatible with each other, could I use AX64 to have both installed on the machine but not at the same time (i.e. not in the same snapshot). So when I wanted to use product A I could revert back to a snapshot that contained it but didn't contain B, and visa versa?

I'm guessing this may be possible if I labelled the snapshots well, so effectively I could maintain two independent branches of installed software (and ongoing incremental snapshots for each branch) on the same machine.

Does this sound like something that AX64 could be used for?
Jun 26 2013 at 2:56am Copy Link
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Christophe Floride Hello,

Very interested. I have Acronis True Image 2013 with boot protection (so i can launch acronis restore in case windows doesn't load) Will it be a conflict with ax64 ? or ax64 has just a media (dvd) to recover (in starting the pc)
Thanks
Jun 26 2013 at 4:51am Copy Link
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Isso @Pim Joosten,

Sorry, there is no way to backup only certain files or folders. In fact the entire principle of AX64 is based on backing up the system (not files), so you quickly "jump" between different system states, or revert unwanted changes.
Bluebird IT PTY LTD - Jun 26 2013 at 5:20am Copy Link
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Isso @Peter Elliott-Green

Could AX64 be used to maintain and swap between different branches of installed software?

Absolutely - that's one of the primary features of the program. If you ever used Virtual Machines you should be familiar with their Snapshot features. AX64 is exactly the same, but for real machines.


Can AX64 have its base image on a different drive to where it stores the incremental snapshots?

No, sorry, all backup images should be on the same drive

Does AX64 time machine have the capability to password protect, and or encrypt, the backup image and incremental shapshot?

Not yet, but we are working on it and will introduce this feature in one of the upcoming releases. For using TrueCrypt - I don't see any problems with such approach.
Bluebird IT PTY LTD - Jun 26 2013 at 5:27am Copy Link
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Isso @Christophe Floride,

No, there won't be a conflict with Acronis. You are right, AX64 creates a separate Recovery Media (USB stick or a CD) that you can use to boot from and restore the backups (in case the system is unbootable). If the system is bootable, you can restore directly from it - without using Recovery Media.
Bluebird IT PTY LTD - Jun 26 2013 at 5:31am Copy Link
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Joe Mira you say
"the entire principle of AX64 is based on backing up the system"
Will it still work if windows is installed on c: and all other programs installed on d:

Will you introduce support for partition backup (so TimeMachine could replace TrueImage as backup software)? If so, when?
Jun 26 2013 at 3:54pm Copy Link
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Christophe Floride Will you introduce support for partition backup (so TimeMachine could replace TrueImage as backup software)?

So you mean for now ax64 cannot replace TrueImage ? damn i thought it could
Jun 26 2013 at 4:41pm Copy Link
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Isso @Joe Mira, @Christophe Floride,

AX64 does support partition backup (that's how it works). So it can perfectly replace TrueImage. AX64 doesn't support multiple partition backup though. That's why if a user has program files on a separate partition - they won't be backed up, sorry. That's an uncommon scenario, that's why we haven't paid much attention to it so far. However multi-partition support in in development and will be introduced in one of the upcoming releases.
Bluebird IT PTY LTD - Jun 26 2013 at 5:34pm Copy Link
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Isso I'm happy to announce that we've released a new version 1.2.1090 of AX64 Time Machine. Now it is fully compatible with UEFI/GPT systems. Check www.ax64.com (News page) for details.
Bluebird IT PTY LTD - Jun 26 2013 at 8:33pm Copy Link
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Pim Joosten @Isso: Thank you for your response. I already thought that AX64 would not back-up only certain files or folders, but wanted to be sure, as it influences my design of a proper back-up procedure. Maybe for files and folders I will then keep using True Image or other back-up software.

With regard to partition back-up: do you have an idea whether it will be included as a minor update and thus for free for people who buy this offer? Indeed, having the system on one partition and the programs on another is a rather uncommon scenario, but having the system and programs on one partition and the data files on another is much more common.

Furthermore, the fine print states that upgrades to new major versions will not be discounted. I assume you have a normal upgrade policy like many other software companies? What is that policy, i.e. is there already a regular discount when upgrading or does one have to pay the full amount of $ 39.95?

Another one: the fine print states "Each license allows installation on 1 computer, but AX64 Time Machine may not be used at exactly the same time on each of them." I have seen this text more often on BDJ, but it really does not make sense not to be able to use the program at exactly the same time on each of my only 1 allowed computer, if you get what I mean. I think this fine print text needs to be tweaked somewhat.

Also, the download button on this BDJ page still downloads the previous version. Maybe it was still on your or BDJ's list, but this is something you may want to (have) change(d) too.

Last, I do not get exactly how you number your files. The latest file downloads as SetupAXTM_1_1090.exe whereas the previous file is named SetupAXTM_1_996.exe. Do you not include the minor version number in the file name? Only that could explain the file name, because officially the file version has increased from 1.1.996 to 1.2.1090.

Thanks in advance for your reply!
Jun 27 2013 at 12:40am Copy Link
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Isso @Pim Joosten,

For multiple partition support - sorry, I can't tell a this moment if it will be a part of minor update or not. Most likely yes, but I'm not sure.

For upgrading: something seems to be wrong with fine print. The upgrade to new major version will have 50% discount - just like many other companies do.

For "exactly the same time on each of them" - this is again seems to be something that we need to work with BDJ. Each license is per PC, so this statement needs to be removed.

For download link - should be fixed at this moment.

For confusing versions - thank you for pointing it, we'll correct it.
Bluebird IT PTY LTD - Jun 27 2013 at 12:28pm Copy Link
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DH007 Will there be any discount for Home 4-pack during this promotion?
Jun 27 2013 at 1:03pm Copy Link
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Isso @DH007 - sorry, not this time, but I'll talk to BDJ to have 4-pack license sale when they have a free slot.
Bluebird IT PTY LTD - Jun 27 2013 at 1:15pm Copy Link
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Christophe Floride i am so disappointed i won't be able to buy it and i really wanted it.
I installed the demo .. but at reboot, after i enter my password, i got a black screen .. my desktop doesn't appear. It is not software related but something with my pc and drivers i guess.
I went to safe mode, uninstalled the software and my pc is working again.
I did try twice and same thing .. at reboot, after password, i got "Welcome" and then goes to black screen :-( ... damn pc :-( i am disappointed .. but once again i know it is not your software .. but something with my pc :-(((((((((
Jun 27 2013 at 2:17pm Copy Link
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Isso @Christophe Floride,

Sorry to hear it. Looks to be a compatibility problem with some of your software/drivers. AX64 core gets started even in Safe mode, so the fact that your system loads properly in Safe mode means that some of the other software conflicted with AX64 in Normal mode. We might be able to figure out what's happening if you file a ticket on www.ax64.com (see top left corner for Feedback and Support). Thank you
Bluebird IT PTY LTD - Jun 27 2013 at 3:22pm Copy Link
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Christophe Floride @Isso thanks i just submitted a ticket ... i wish i can find a solution before the deal begins :-(
Jun 27 2013 at 4:41pm Copy Link
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Artur Drozdek Thanks Isso! Thanks to this promotion, I'm a glad user of AX64 TM :) Good work!

Regards,
Artur
Jun 28 2013 at 12:36am Copy Link
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Sam Thanks Isso for the promotion, indeed a well developed software package. I was wondering if there is information regarding the difference between Macrium Reflect and AX64, since from what I have been reading they seem to share a similar concept and have similar features (except in the case of selective file/folder backup which as you mentioned above was not a part of AX64). I would appreciate any information that would help me make an informed decision to purchase it by the end of the day.

Thanks again for the promotion and your detailed replies.
Sam
Jun 28 2013 at 5:16am Copy Link
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BDfan @Sam

You will definitely find the difference in speed when restoring the backups and using 'Backup Browser' to restore the deleted file(by accident or some problem)when compared with Macrium Reflect.

You can see the comparison between AX64 Time Machine and Shadow Protect(similar imaging program to Macrium Reflect but lacking file/folder backups)here
http://feedback.ax64.com/...dowprotect
Jun 28 2013 at 6:08am Copy Link
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Alan How does licensing work with VM's? I have 11 VM's I run on my laptop. These are for various OS's, configurations, etc.
Jun 28 2013 at 6:19am Copy Link
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Isso @Sam,

Thank you. I can see that BDFan already answered your question (thank you BDFan!), I'll just add a little more information:

Internal workings of AX64 and Macrium are quite similar - both are imaging programs. However the workflow is quite different. AX64 is best suited for quickly taking backups and do fast rollbacks. For example you want to try some unknown software. You take a quick backup with AX64 (single click!), then install that software, and if you don't like it - you revert to that backup very fast (tens to hundreds times faster than restoring a backup from Macrium), and you have 100% clean system. You can create multiple backups and jump between them with ease. With Macrium it takes much more time and effort.
Also finding older versions of separate files and folders is much easier with AX64, because it can virtually mount all backups at once and instantly switch between them. With Macrium you need to mount them one by one and that may take lot of time.

For Macrium - it has more features, is better suited for partitioning. I.e. if you want to backup miltiple partitions, or resize/move a partition etc then Macrium is a better choice.

Hope this helps.
Bluebird IT PTY LTD - Jun 28 2013 at 7:47am Copy Link
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Isso @Alan,

The license is per PC, so you can install on as many VMs on that PC as you want.
Bluebird IT PTY LTD - Jun 28 2013 at 7:50am Copy Link
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Isso @Christophe Floride - I received the information file, thank you. Will try to find a workaround. You will receive the 50% discount even if the current deal expires at that time.

@Artur - thank you very much for your help and support!
Bluebird IT PTY LTD - Jun 28 2013 at 8:04am Copy Link
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Christophe Floride @Isso, i cross my fingers thank you in advance
Jun 28 2013 at 8:12am Copy Link
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Carsten Mads @Isso, (maybe you already - sort off, answered this question, as it seems maybe similar to Alan’ question, regarding licensing of AX64 Time Machine, used with different VM Machines on the same PC…)

My question #1:
How are licensing on a Laptop with Dual Boot, between one disk containing for example Windows 7 X64 Pro and another disk (SSD), containing Windows 8 X64 Pro? Just to be sure :-)

I’ve today had the great pleasure, to test AX64 Time Machine (on my W7 disk) and – woo! It just “sitting there” in the system tray, doing its work – rock steady (though I didn’t test the “back in time” restore part yet).

Thank you for this seriously great Software, which also seems to “live happy” side by side of my Acronis True Image that I’ve been using for years, for my main Backup procedure, where I think of AS64 as the perfect tool when in need of quickly “going back in time” (I’m looking forward to test it ASAP).

Question #2:
Will AX64 keep on doing its Automatic hourly backup/or running as a Windows System Service, if one “Exits” the program in the System tray? And if yes, witch Service is that, as I can’t seem to find it?

PS. What wonderful news, when you announced the new version 1.2.1090 of AX64 Time Machine yesterday, with support for especially UEFI/GPT systems (otherwise I’d never had the chance, to test this great Software)

Also I sure hope that you’ll soon talk to BDJ, to have your 4-pack license on sale here when they have a free slot (as you wrote in your answer to DH007).
Jun 28 2013 at 9:55am Copy Link
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Isso @Carsten Mads,

Thank you! For your questions:

1) Licensing is per PC. So you can use AX64 on any number of Operating Systems on that PC.

2) If you exit the program it will stop backups. Lot of users don't like when a software is constantly running in the background. That's why we exit when the users asks to.
Bluebird IT PTY LTD - Jun 28 2013 at 10:44am Copy Link
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Carsten Mads Thank you for your quick reply Isso

Perfect answer at Q #1 ? and also ok at Q #2.

A quick other question(s):
Is there/will there be, any functionality in AX64 Time Machine to lock the first image (Baseline backup), like in for example at competitors (if I may, so to speak) like in RollBack rx and Comodo Time Machine?

What happens here, if the first image (Baseline backup) is “offline” (laying on a USB Drive), or for that matter, has been destroyed? (That is, if the “Automatic hourly backup” is checked)…

Thank you in advance

PS. I did buy the first license for my Dual Boot system – looking forward to your next sale here, on the 4-pack license here at BDJ ?

Cheers
Jun 28 2013 at 11:09am Copy Link
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Danny @Isso,

Cannot backup. I get every time an entry: "No Backups detected" with the error code: "Backup error C1000006 code-2147212521"
Jun 28 2013 at 2:01pm Copy Link
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Isso @Carsten Mads,

Thank you for purchasing the program. Frankly I don't see why locking a backup could be useful. If you take a manual backup it won't be touched by automatic backups anyway. Can you give me a scenario when locking is needed? Then I might have a better answer. Thank you
Bluebird IT PTY LTD - Jun 28 2013 at 2:23pm Copy Link
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Isso @Danny,

Sorry to hear it. The error code suggests that there is a problem with Volume Snapshot Services (VSS) on your system. This part of Windows fails quite often. Please try rebooting. If it doesn't help, you might try to fix VSS, but it requires you to be an advanced user. Let me know if you need instructions for it. Thank you
Bluebird IT PTY LTD - Jun 28 2013 at 2:27pm Copy Link
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Alan I am very interested in this. I like the VM licensing at least in my case. I will wait until the 4 pc Home License comes up and will buy then. Thanks.
Jun 28 2013 at 4:13pm Copy Link
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Isso Dear BDJ members,

We fixed an important bug in AX64 Time Machine and a new version 1.2.1096 is available on www.ax64.com, please update ASAP. Just click on "Download now" button, save the installer and run it without uninstalling the older version. Sorry for this problem and thank you.
Bluebird IT PTY LTD - Jun 28 2013 at 4:55pm Copy Link
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Tom Isso, I purchased the software and got your invoice in the mail - what should I do next. Do I download the trial version or will I get a link for a full version separately? I am keen on trying your program as I read lots of positive feedback at Wilders.
Tom
Jun 28 2013 at 6:27pm Copy Link
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Sam Isso, thanks for the detailed information. I have to commend you guys on an excellent customer service in the form of quick informative replies. I am not sure if I should ask this but since others have brought up the 4-pack license and its the one I am interested in, you seem to have a 60% discount on the 4-pack home license on your website, should I wait for an offer on BDJ or will it be similar to the one offered now. Since if it is similar, I am more than ready to go for it.

Thanks again for the promo.
Sam
Jun 28 2013 at 6:31pm Copy Link
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Isso @Tom Michael,

Thank you for purchasing the software. Yes, you need to download the trial version and register it with the Serial number that you've received in the letter.

By the way, there is absolutely no need to purchase the software to test it. The trial version is fully functional.
Bluebird IT PTY LTD - Jun 28 2013 at 7:38pm Copy Link
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Isso @Sam,

Thank you. We will offer a better deal on BDJ than we currently have on our website, so you might want to wait. I'm just not sure when it'll happen, sorry. Need to talk to BDJ staff first.
Bluebird IT PTY LTD - Jun 28 2013 at 7:41pm Copy Link
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Sam Isso, Thanks for the response, thats excellent news! I will purchase one license today for supporting your efforts and for your honesty in your responses. In the meantime I will keep using the trial versions on my other machines. Would the backups be OK if I add the license a few days after the trial runs out (I understand I will not be able to run the restore after the trial period ends)?

Sam
Jun 28 2013 at 7:56pm Copy Link
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Isso Thank you very much Sam! Yes, the backups will be intact after trial expiration.

Isso
Bluebird IT PTY LTD - Jun 28 2013 at 10:45pm Copy Link
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Danny @Isso,

Thanks for your comment! After rebooting and reinstalling is the problem not solved. Like I need help here. Because I'm not going to sit in the registers mess around or whatever.

I am using Windows XP.
Jun 28 2013 at 10:51pm Copy Link
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Isso @Danny,

Sorry about it. Here's a good reading on VSS troubleshooting:

http://www.tomahawkbackup...oting.html

Be very careful when following it as it's easy to break your OS if you do something wrong.

Also, before your proceed, I would suggest to try any software that uses VSS, for example Macrium Reflect (http://www.macrium.com/reflectfree.aspx), and see if it works. If it doesn't, then certainly your VSS is broken. However if it works, then the problem might be in AX64. Thank you
Bluebird IT PTY LTD - Jun 28 2013 at 11:09pm Copy Link
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Ed Ward Trying to purchase, but unable to...
Jun 28 2013 at 11:59pm Copy Link
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Peter C1 Wow this sounds much better than my Horizon and MagiCure products AND I'M VERY IMPRESSED that You are confident enough in Your product to even mention or partially compare it to other products such as Your first reply to Danny on Tuesday at 3:00am.

I've been a Bits User/Follower since mid 2009 and MOST VENDOR's run a million miles in the other direction to avoid any mention of other brands and products that perform similar or exactly the same function.

So I'd award You Top Marks just for being brave enough to mention other products.

I have read most if not all of the comments and replies and I'm investigating what some of the terms and their functions.

I REALLY like the fact that the saved IMAGES can be saved to a network or external devices.

Q1. In Your first reply to Danny, You suggest "... Ability to save the backup to internal, as well as external and network drives ..." So do You also include CLOUD based network saving?

----------
I will buy at least one product license (BUT would prefer to buy perhaps 6 for myself + 4 Licenses for a close friend and his family, preferably in 1 or 2 transactions)

Looking at the store2.esellerate.net Shopping Cart there is no option to allow the buyer to have Separate Billing & Delivery Addresses or to use a different name to the name on the credit card as there is no separate line entry for the Credit Card Holders name.

Q2. Do You offer the option of buying the licenses AS A GiFT for Friends or Family using a Credit Card, so how could I do this?

----------
I have experienced problems with activating my Rollback software due to my incredibly poor internet connection (I'm currently typing/sending this comment/questions from a relative I'm visiting for a few days)

Q3. Can You please advise me if there is online or offline (email?) license activation is required for this product?

I'm only asking because sometimes the details under the "The Fine Print" tab prove to be incorrect.

----------
Q4. As Your licensing is a yearly based system: is it possible to buy the first year and subsequent renewals all at the same time?

----------

Many thanks and I very much look forward to reading Your replies.
Jun 29 2013 at 2:31am Copy Link
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Rob Ert Is the AX62 Time machine also suitable for multiboot ?
Jun 29 2013 at 4:34am Copy Link
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Isso @Peter C1,

Thank you for your positive comment and for questions. For your questions:

Q1. We don't currently support cloud backup, however we have plans to implement it.

Q2. Sorry, we don't have an option to buy a license as a gift, I'll see if we can implement it.

Q3. There is no online activation. All you need is the serial number.

Q4. Licensing is not yearly based. With a purchase of a license you can use that version of software for lifetime and minor upgrades will be included for free. Also you receive one year of support, and an option to buy the next major release at 50% discount. Please check the last 3 paragraphs of the following page for more details:

http://www.ax64.com/pricing.html
Bluebird IT PTY LTD - Jun 29 2013 at 8:00am Copy Link
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Isso @Rob Ert,

Please check the "Are multi-boot systems supported?" section of our FAQ:

http://feedback.ax64.com/...-questions
Bluebird IT PTY LTD - Jun 29 2013 at 8:03am Copy Link
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Isso @Ed Ward,

Sorry about the problem. Could you describe what's happening when you try to purchase? Thank you
Bluebird IT PTY LTD - Jun 29 2013 at 8:04am Copy Link
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H. H. Hallo,
although I don´t have enough time to test the software more intensively, I already had placed my order, since it seems to be promising (no mess up of MBR) and I´ll support the more user-friendly policy (no hardware-footprint), and a reasonable defiintion of 1 PC (meaning this as a real physical machine), Being allowed to use the software on more than one virtual machine or more than one OS - as long as they all belong to the same physical pc - is a reasonable handling which is worth being appreciated.

Neverthelss I´d ask - as other users have done before - for support of multi- partition-systems and looking forward to future improvements and offering the family-license-pack at bdj too.
H.H.
Jun 29 2013 at 1:18pm Copy Link
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george urmston After defragmenting the main drive what happens; does the next incremental backup become, in effect, a full backup?
Jun 29 2013 at 2:31pm Copy Link
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J M An independent software site (Softpedia) reviewed this software and it got a pretty favorable write-up. It looks promising.

http://www.softpedia.com/...5541.shtml

Reader comments are at the bottom of this page.
Jun 30 2013 at 10:19am Copy Link
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Isso @george urmston,

No, defragmentation of the protected drive results in increased following backup size, that's it. Nothing else is affected.
Bluebird IT PTY LTD - Jul 1 2013 at 9:52am Copy Link
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Flyfisher Hello
Backing up every hour? What about pc performance. Surely it must have a negative effect, especially if you are running resource hungry apps like browsers, databases accounting software and Microsoft Office.
Sep 24 2014 at 12:59am Copy Link
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Isso Hi! It comes with almost zero performance impact . Just like Apples time machine also backs up hourly with limited performance impact
Bluebird IT PTY LTD - Sep 24 2014 at 1:01am Copy Link
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Isso Feel free to download a trial and see for yourself. If you don't like it, then we hope we can get your feedback to make it better
Bluebird IT PTY LTD - Sep 24 2014 at 1:04am Copy Link
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Harald Vogel Hello,

I'm a very happy user of V1 and have only 1 PC. Do you also have an offer for upgraders of the single home edition? Thanks.
Sep 24 2014 at 1:33am Copy Link
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Roderick Nicolson I haven't seen anything on file size (the backup files I mean), or storage needs. Can you give some information on these please? What kind of space is required and how quickly is that space going to run out?

Also, what if the storage is portable, will AX64 start screaming and turn belly up if the portable storage is removed? Many programs don't like being separated from their work.

Thanks.
Sep 24 2014 at 3:09am Copy Link
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Wild Wizard Greetings :-)

Was Wondering If I Can B/U .ISO Images Of ALL External HDD's ....I Have More Than 10 External HDD's And Or Create Restore Points On The External Drives ....I Saw Thumb Drives Etc....And A Logical Drive D: But D: May Not Be A Physical Drive.....

Would Be GREAT To Make Restore Points On Extarnal HDD's If Possible !

Looks Like GREAT S/W Will D/L Trial :-) TY

Any Qty Discount On Multiple Purchases ??

Thank You VERY Much ! Have A Great Day !

Blessings
~~Wild Wizard~~
Sep 24 2014 at 3:09am Copy Link
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Roberto Isso is a great developer, his support is awesome. I started using this with the first beta and is worth the money. Highly recommended.
Sep 24 2014 at 3:35am Copy Link
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Gary Smith I like the idea of low system impact, however I am concerned about disk space to accommodate the accumulating data. For text based documents, are multiple copies of the entire file being saved or the changes necessary to re-create the file as it existing at a point? For graphic files and video files, it does not work the same way. For any of the saved data. there often comes a time when the saved versions are never wanted ever again, however they are taking up some space in the backup. How does one thin old data out of the backups retaining the rest of that same backup's data for that date and time? Graphic files or video files could significantly increase the space requirements for the backup. For video projects, there comes a time when arbitrary intermediate copies are no longer important. I would not want to have the backup data significantly larger due to hourly copies of editing changes. So how does that work?
Sep 24 2014 at 3:35am Copy Link
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Isso Hi,

For disk space, ax64 uses incremental backup. We only backup the differences between the last backup and the PCs current state. We also use compression so it manages space well.

Once the disk is full, AX64 begins to delete the oldest backups to make room for the newest ones.
Bluebird IT PTY LTD - Sep 24 2014 at 3:38am Copy Link
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Isso Dear Wild wizard ax64 allows you to backup to external disks. It does not create and ios file but an axd file which is a "image of the disk".

Ax64 can only support one backing up to one destination at a time.

However you can move your backup chains to other destinations and still restore them. However you must search and browse to them with ax64
Bluebird IT PTY LTD - Sep 24 2014 at 3:41am Copy Link
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TAPTRONIC Looks very nice from what I've read. Do you have a list of specific features other than the page at https://ax64.com/tour-product/ ?

I'd also be curious to see how the product compares to Apple's Time Machine, since I use that on my iMac, and its saved me many times.

One more question - should Microsoft's restore points be turned off because I've used that to restore to a point in time before the installation of bad software.
Sep 24 2014 at 3:44am Copy Link
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Isso Hi, I'd encourage you to trial it!

It's technology is quite different from apples time machine but it's features are similar. The backup browser works in a similar way to the time machine browser.

To restore, just right click on a time point and click restore.
Bluebird IT PTY LTD - Sep 24 2014 at 3:55am Copy Link
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Roderick Nicolson I think you missed me out, ISSO. Here are my questions again:

I haven't seen anything on file size (the backup files I mean), or storage needs. Can you give some information on these please? What kind of space is required and how quickly is that space going to run out?

Also, what if the storage is portable, will AX64 start screaming and turn belly up if the portable storage is removed? Many programs don't like being separated from their work.

Also one more question: Can the hourly backups be changed to say 2 hours, or even daily backups?

Thanks.
Sep 24 2014 at 4:24am Copy Link
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Isso Hi there,

The backup size will depends on how much data you are backing up. But our compression generally reduced the size foot print by about 40%.

Also, we do incremental backups - this means when you perform a backup it calculated the differences between your current state that is about to be backed up and the previous backup - then restores only the differences. This also reduced the backup footprint my A LOT.

Eg. If the only changes between point a and point b is 2 mb then your backup size will also be smaller than 2mb (due to compression).

Looking at it the other way, ax64 does incremental restores, this means restoring only restores the differences. This means restores can be very fast too.
Bluebird IT PTY LTD - Sep 24 2014 at 4:30am Copy Link
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Bertie Brummel If there are other backup / image solutions like Acronis TI or Paragon already installed on a PC, is your program compatible with them?
Sep 24 2014 at 4:47am Copy Link
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Sandro Perotti How does it compare to Rollback RX? Same idea? How is it different/better?
Sep 24 2014 at 5:16am Copy Link
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Isso Dear Sandro,

They are completely different in technology. But the main benefit is that ax64 is compatible with defrag, can be backed up to external hard drive (so can be used in actual disaster recovery) and is in fact based on same kind of technology as apps like Acronis and macrium (uses imaging technology).

Here is an objective comparison between our app and rollback applications like rollback rx, It would help you understand clearly:

http://ax64.uservoice.com...do-time-ma
Bluebird IT PTY LTD - Sep 24 2014 at 5:24am Copy Link
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Isso Dear Bertie,

Time machine is compatible with other backup apps, but please view this compatibility list:

http://ax64.uservoice.com...patibility
Bluebird IT PTY LTD - Sep 24 2014 at 5:26am Copy Link
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Brian H Hi- my question is the same as Sandro's- how does "AX64 Time Machine" Compare to Horizon Data Sys' "Rollback Rx PC Edition" program? (Please see: http://www.horizondatasys...1#Features). Would Isso, someone else from Studio Bujbo, or perhaps a current user who has looked investigated this questions please comment on feature comparison, pro/cons and such? Thanks. -Brian
Sep 24 2014 at 5:26am Copy Link
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Isso Hi, a pros/cons can be found here:

http://ax64.uservoice.com...do-time-ma
Bluebird IT PTY LTD - Sep 24 2014 at 5:36am Copy Link
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BDfan @Brian H Though RollBack Rx is fast,it is not as reliable as AX64 Time Machine,doesn't help when MBR is corrupted or there is a hard disk failure.Rollback Rx Snapshots can't be restored to another hard drive or PC in case of hardware failure. Also Horizon DataSys Developers never seem to fix the bugs and errors of RollBack Rx reported to them.

AX64 Time Machine is a superior alternative to RollBack Rx in terms of reliability and customer support.
Sep 24 2014 at 5:52am Copy Link
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Sandro Perotti I went to the Wilders Security Forum and I must say ...WOW!, some thread you have there, Isso, a complete fan club, the most active in the forum. I am not 100% sure yet, but that's because of my very limited tech knowledge. I am purchasing all the same just because I see that you are a serious developer fully dedicated to constantly improving your product. Congratulations!
Sep 24 2014 at 5:54am Copy Link
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BDfan Wish there was a discount coupon to buy AX64TM for 1 PC only :(
Sep 24 2014 at 5:55am Copy Link
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Thomas Evans Does AX64 make any changes to the Windows Boot Sectors
Sep 24 2014 at 7:05am Copy Link
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Isso Thank you all for your kind support.
Bluebird IT PTY LTD - Sep 24 2014 at 7:58am Copy Link
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Arthur Dent Any chance of a single license at this discount?
Does the 4pack give 4 different keys?
I'm still using V1 atm.
Thanks Isso
Sep 24 2014 at 8:10am Copy Link
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Isso Hi there,

For this it's only for the four pack thanks!

We may have a sale for you in the near future though.
Bluebird IT PTY LTD - Sep 24 2014 at 8:12am Copy Link
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Dunking I am testing this at the moment (wish I had more than 15 hours to give it a good trial!). I would be obliged if you could answer the following queries:

1. I specify a NAS destination as //machine/share/dir and AX64 will do an initial backup to that. But it won't do any further backups. Worse, it doesn't tell me it won't either - I just find out by noticing there had been no backups and then trying to find what the problem is. It turns out that AX64 wants a destination spec in for the form :\, and I only discovered that by trying to do a manual backup and then looking at the error returned. Can this be changed?

2. Can it report that the destination is not there? Email would be great. Of course, it should have a facility to not report too, so that if an external drive is used it will use it if it's there, not if it isn't.

3. You say that when the destination starts running out of space, old backups will be progressively deleted. Two sub-questions to this:

3a. Can the max space usage be specificied? On my NAS there is currently 300GB free, but I want a lot of that for other things too and want to limit AX64 to, say, 100GB.

3b. If you start with a full backup (maybe 20GB) and then have a bunch of incrementals, each of 1GB, say, and the space fills up, what gets deleted next? Logically it would be pretty much everything so a new full of 20GB would be created? During that period, when the old one has been deleted and the new one is being created, what happens if there is a disaster - it seems to me there will be no backup.

I'm sure I'll have more questions, but since I've only just found out about this there is a lot to try :) Looks good so far, apart from the above.

Edit: there was more! Can we get an idea of the difference between backups? i.e. a simple way to see what's changed?
Sep 24 2014 at 8:25am Copy Link
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Plantagenet Installed to Windows 8.1 without problem. The fastest image I have experienced, and I have tried quite a number. Restored faultlessly. This is a bargain price and I've paid my money. Many thanks to all involved, from a very happy customer.
Sep 24 2014 at 8:38am Copy Link
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Dennis McKay I purchased this 4 pack but it only came with one license. The previous 4 pack I purchased had a license for each machine. Is this license going to work on 4 machines?
Sep 24 2014 at 8:39am Copy Link
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Isso Yes it will work on four machines :)
Bluebird IT PTY LTD - Sep 24 2014 at 8:40am Copy Link
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Isso Thank you Plantagenet!
Bluebird IT PTY LTD - Sep 24 2014 at 9:30am Copy Link
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Steve Hull I am so happy to see this offer. I am not going to take advantage of it, but it gives me the opportunity to recommend it to a large group of people. I purchased this on 6/29/2013 and immediately knew it was going to be a program that I would stick with. I liked it so well, that I bought another license for my wife's' computer. I don't feel that this program has gotten the attention it deserves. This program is easy to use and has saved my bacon three times now. I did see one post with a concern about the backup size. I will just say that I have it running the total time that my computer is on and it doesn't make any huge backup files. Once you have the first backup done, it only changes it when you change something on your computer that this backup covers. I can honestly say that I don't think you will be disappointed if you buy this program.
Sep 24 2014 at 9:32am Copy Link
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Isso Dear Dunkin,

1. NAS Questions

AX64 works best when you simply map a network share and perform backups this way. Try this. Browse to it and create backups as per normal. Browsing as you have done in this recent build does have problems.

We're improving NAS compatibility and how it works in asoon to come build. I'm sure you know how, but here's a guide on how to map a network share on Windows 8:

http://windows.microsoft....work-drive


2. Can it report that the destination is not there? Email would be great. Of course, it should have a facility to not report too, so that if an external drive is used it will use it if it's there, not if it isn't.

AX64 is designed to be super simple. E-mail reporting is not yet available in this version. But if you'd like to see it in a future version, I encourage you to go to our site ax64.com, click on the feedback and support tab and "suggest an idea."

3. You say that when the destination starts running out of space, old backups will be progressively deleted. Two sub-questions to this:



3a. Can the max space usage be specificied? On my NAS there is currently 300GB free, but I want a lot of that for other things too and want to limit AX64 to, say, 100GB.

Currently, max space cannot be specified. The philosophy behind ax64 is to set and forget, less customization. We don't want to be like many of our competitors and have a bloated product. This is a good idea though, so feel free to suggest it on our website's feedback and support page. If enough people vote on it, we may implement such a feature.

3b. If you start with a full backup (maybe 20GB) and then have a bunch of incrementals, each of 1GB, say, and the space fills up, what gets deleted next? Logically it would be pretty much everything so a new full of 20GB would be created? During that period, when the old one has been deleted and the new one is being created, what happens if there is a disaster - it seems to me there will be no backup.

AX64 would never delete the baselnie backup. It would simply merge existing backups and delete older incrementals to make space.


---

Edit: there was more! Can we get an idea of the difference between backups? i.e. a simple way to see what's changed?


Well, you can see the size of each backup, this will show you approxiamtely the amount of data difference between the backup you're looking at and the previous one. We don't have a feature that automatically shows you 'what has changed'. But you can go in the backup browser and click on the left hand panel time points and see the files change dynamically based on any changes.

Feel free to shoot questions to us at infoax64.com
Bluebird IT PTY LTD - Sep 24 2014 at 10:46am Copy Link
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Dunking Thanks for answering, even if most answers resolved to "go and ask for it" :)

I have now purchased a license (and, apparently, broken Bits to boot), so maybe you might want to prepare your forum for a major ask-fest...
Sep 24 2014 at 11:57am Copy Link
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Red Microuser Sorry, but none of the 4 license code are accepted on Win8 64bit notebook--
Also have no idea which name it is expecting for license. eMail shows a combined name reference with email address. Is it a single name, or the email address, both or what please.??
Sep 24 2014 at 12:27pm Copy Link
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Zonwas Hi!

I've been a very satisfied user of this software V1 until now and trying the V2 at this very moment. Luckily I haven't had the need for a restore already with V2. Since V1 was working great, with its limits that should be removed by now as far as I can read, I am convinced for an update to the paid V2.

When will you offer us buyers of V1, a special update price? It was said somewhere on your website mid September, my trial is about to finish and I hope I will not have to install the V1 again because I wasn't able to update to the paid V2.

Btw, I am using AX64 at the same time as Acronis to make things 100% sure. The software is officially not coping with Perfectdisk Defrag installed. Any chance on a solution for this?

Thank you for a great job until now!
Sep 24 2014 at 12:30pm Copy Link
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Isso Red Microuser,

Please mail us at infoax64.com

Send me your keys, let me see what's up. I'll send you a new set asap.
Bluebird IT PTY LTD - Sep 24 2014 at 12:36pm Copy Link
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Isso BitsDuJour is handling the keys. But if they're not working, please contact infoax64.com asap and we'll sort it out for you.
Bluebird IT PTY LTD - Sep 24 2014 at 12:42pm Copy Link
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Larry Whitehead bought it still waiting for my code to unlock it ..Larry Whitehead
Sep 24 2014 at 1:37pm Copy Link
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Isso Keys aren't handled by us, but by bitdujour. However it seems some users are having "invalid" key when they input the keys provided by bitdujour. If this occurs to you, please mail infoax64.com and I'll send you a new set of keys personally

Thank you!
Bluebird IT PTY LTD - Sep 24 2014 at 1:39pm Copy Link
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Ricky Rick ISSO - does AX64 Time Machine play nice with Acronis True Image 2014 also installed on a PC or would there be a conflict? While I really like Acronis True Image - I 'm always on the lookout for an extra layer of backup protection which wouldn't cause problems/conflicts with True Image. Thanks, Ricky Rick
Sep 24 2014 at 1:46pm Copy Link
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Isso Hi it plays well with Acronis true image
Bluebird IT PTY LTD - Sep 24 2014 at 1:51pm Copy Link
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Constantin Florea Apologies for the registration code issues. We are working on fixing these and when we're done, we will have the receipt email resent to each of you who already purchased and were affected by these issues.
BitsDuJour Admin - Sep 24 2014 at 3:01pm Copy Link
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Joe Mira 2 issues for me.

1. I think it backs up only one partition. For what seemed a good idea at the time, I have Windows on C and programs on D. For that reason, I don't think it will be usable.

2. In the future, will you be able to get it to work with PerfectDisk

Thanks
Sep 24 2014 at 3:09pm Copy Link
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Gde Swart The UI is brilliantly simple. No noticeable system performance impact after it creates the initial image. So far, it appears to do exactly what it claims.
Time will tell, but based on user comments and some quick tests of my own, I'm thinking AX64 is a real winner and at this price, I doubt I'll have any regrets.
Thanks for the deal Bluebird IT and BDJ.
Sep 24 2014 at 4:05pm Copy Link
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Sandro Perotti @ Joe Mira Maybe it's the trial version only. I installed it moments ago and it's backing up two of my partitions, which exactly as yours, C: and D:
Sep 24 2014 at 4:41pm Copy Link
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anthonyraynor Can you back up more than one drive at a time with this software?
Sep 24 2014 at 5:03pm Copy Link
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Valentina Wallace Red Microuser wrote: Sorry, but none of the 4 license code are accepted on Win8 64bit notebook--
Also have no idea which name it is expecting for license. eMail shows a combined name reference with email address. Is it a single name, or the email address, both or what please.??


The same here. Only with Win 7 64 bit.


Constantin Florea wrote: Apologies for the registration code issues. We are working on fixing these and when we're done, we will have the receipt email resent to each of you who already purchased and were affected by these issues.

Thanks for your response. When can I expect to receive the correct registration key?
Sep 24 2014 at 5:07pm Copy Link
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Adam Bridge This would have to be one of the best and most useful pieces of software I have tried. It is so simple and truly lives up to being "set and forget" software - and so much easier to use than many of the other backup imaging solutions I have previously grappled with in years gone by. And as for Microsoft Windows System Restore I always get the "Windows Restore failed" message which is an absolute joke when you most need to rely on it.

I don't really need the four pack version having just the one PC but as it is such good software I will purchase anyway - but confess I will be a little disappointed if I see the single version on here in the next few weeks at half or less of today's price though. Would have been great if you could have also offered a discount single version to those of us without multiple PC's and/or deep pockets but that's a business decision you obviously considered.

I note that one user in the forums has suggested an "advanced options" setting that would allow you to tweak the software to suit personal circumstances and think that is a great idea. I don't really need hourly backups as a fixed default for example. Daily backup would do me as I don't have that much critical data. Also someone else suggested having an alert message pop up if you are trying to back up to a removable drive that has inadvertently been "removed". I'd vote for that too if in fact there is no warning in the current version.

Well done Isso. "Software of the Year" in my opinion. You should definitely continue to promote your product more widely as I had never heard of AX64 Time Machine before this offer. As a suggestion having the "AX64" at the front of the name of the software does add an apparent air of technicality to it and that may put some people off investigating it further - I almost overlooked it for that reason. Given the software's set and forget simplicity you might want to consider a new, more appropriate and catchier name for it if Apple already have "Time Machine" cornered.
Sep 24 2014 at 5:58pm Copy Link
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H. H. @developer
AX64 Time Machine looks interesting, but before making a purchase I´d need to clarify some compatibility questions (already looked at the link sent above)

1, most important: shadow defender i "Some usage scenarios of ShadowDefender may result in corrupted AX64 backups"
is there any workaround to avoid the corruption and to take precautions in case of using shadow defender?
I don´t use shadow defender very often, but I definetely would not like to do without it
So - if there is no workaround to avoid a corruption (like e.g. to make it a habit to backup manually before using shadow defender,...) it could be a dealbreaker although there seem to many pros for ax64

2. what´s about compatibility with other software (not mentioned at the homepage) - like
paragon hard disk manager (12, 14)
easeus to do backup 6,7 standard / pro
aomei backuper (pro)
farstone total recovery

Thank you for clarifying before end of offer in advance

H.H.
Sep 24 2014 at 8:22pm Copy Link
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Cary Adams For those considering this... please check out the AX64 thread on the Wilders Security Forum (it is waaaay long), ignoring the fanboyz who offer no real help to those seeking to understand and troubleshoot this program. Personally I recommend imaging products such as Macrium's Reflect and AOIMEI's Backerupper, both offering free & paid versions.

For Win 7/8 users, Microsoft provides a built-in basic imaging capability (not just System Restore).

AX64 is a great paper concept, but IMO, unwieldy and problem fraught (I'm a former user).
Sep 24 2014 at 8:22pm Copy Link
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Joe Capaldi Hi

I have just purchased 2 of these but only received 1 set of 4 keys. is that right or should I have another set of keys.

Joe Capaldi
Sep 25 2014 at 1:56am Copy Link
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Caleb Koh Hello,

I can't seem to get AX64 Time Machine to register on my dad's laptop, which runs Windows 8 64bit. Could you kindly assist, Isso?

Thanks.

Caleb
Sep 25 2014 at 4:49am Copy Link
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Adam Bridge I cant really understand why some people are posting here wanting to use other imaging programs as well as AX64 on the same PC. Do they try to run two anti-virus programs as well on the same system which can also cause compatibility issues in some cases ? On the AX64 website the pros and cons of the software compared with others and also potential compatibility issues is clearly stated:
http://ax64.uservoice.com...patibility

Seems to me if you prefer another brand then stick with it rather than complain about it not working with AX64. Personally I couldn't be happier with the ease of use and simplicity of this program for home use.
Sep 25 2014 at 5:18am Copy Link
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Caleb Koh Agreed @Adam Bridge

Why use an ideal (not perfect, nothing on Earth is or ever will be) solution and then talk about some other product that's not related? Try this out as a stand-alone first, then if it doesn't meet your criteria, either uninstall it and quit whining or pair it up with another imaging product (though I have no frickin' idea why you would want to use two disk imaging programs that essentially do the same thing?!?!)...

This thread or posting is about AX64, so quit yelping about compatibility with Acronis, Rollback RX, and MacOSX!!! No hijacks are necessary!
Sep 25 2014 at 5:59am Copy Link
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Dunking @Adam Bridge Do you use the same knife to spread butter, dice onions, slice steak, fillet fish? Software tools are no different: they suit some jobs and not others.

Personally, I use Macrium Reflect every night for ground up disaster recovery. I would expect to use the restore function rarely, and when I do it will be to restore everything to a new disk as quickly as possible

But additionally I use AJC Active Backup to keep a history of every change made in certain directories (typically my projects and clients files). I use this for those oops! moments when I've made some bad mistake and then saved the file. Sometimes I don't realise until several saves later...

Each of these perform brilliantly for the specific requirements, and not so well for other requirements. Using the most appropriate tool for the job seems sensible to me. I see no reason why AX64 wouldn't excel at what it does, and still allow for the use of other similar (but not identical) tools.
Sep 25 2014 at 5:59am Copy Link
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Bertie Brummel @ Adam & Caleb: There are several simple reasons to ask for compatibility issues. The most important one is pretty obvious. If you work with another tool, Acronis TI here, you need to know whether AX64 can be installed w/o conflicts and disturbing Acronis or vice versa. AX64 has interesting functions which
seem to make it a nice addition to Acronis.

BTW: You can run several AV tools on the same PC too. Have a look at the benefits of Malwarebytes in addition to other AV soft for example.
Sep 25 2014 at 6:17am Copy Link
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Isso Dear all,

We encourage all our users to backup. If pairing with Acronis or Macrium gives you peace of mind, we encourage this. Time Machine can be used like a snapshot and recovery program just like Rollback RX and also as an imaging program like Acronis or Macrium. But many of our loyal users use Macrium in addition to Time Machine. They work perfectly in tandem and we encourage having as many safety layers as you feel makes you comfortable.

But do be aware of certain imaging and security applications no compatible with AX64.
Bluebird IT PTY LTD - Sep 25 2014 at 6:39am Copy Link
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Thomas Evans I'll ask again. Does AX64 alter the boot sectors in anyway. Will it be a problem if your computer has a dual operating system that is controlled at bootup.
Sep 25 2014 at 6:53am Copy Link
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Isso AX64 does not affect boot sectors at all.
Bluebird IT PTY LTD - Sep 25 2014 at 6:54am Copy Link
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Isso For your interest, you can see a summary what AX64 is like in the first post here:

https://www.wilderssecuri...re.339999/
Bluebird IT PTY LTD - Sep 25 2014 at 6:56am Copy Link
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Matt Hello BDJ, Constantin and Isso.

Have the new (working) registration codes been sent yet?

I purchased AX64 Time Machine yesterday and still haven't received an email with the codes. I've also checked the spam folder.

Thank you.
Sep 25 2014 at 8:50am Copy Link
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H. H. @Isso,
it would be fine, if you could answer the questions asked yesterday 8.22 (H.H:) and 8.23 (Cary Adams) regarding the consideraton if there is any workaround for at least temporarely using Shadow Defender and Time Freeze together with AX64.
Thank you for clarfying in advance
H.H.
Sep 25 2014 at 8:50am Copy Link
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Alan User I purchased 2 AX64 Time Machine 4-packs but received only 4 registration keys. Can each one be used twice or do you have to send me 4 more keys?
Sep 25 2014 at 8:51am Copy Link
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Pim Joosten For those of you eager to get an answer to their questions, especially after purchasing a license and not receiving all registration keys: I suggest you e-mail infoax64.com. As an AX64 user (2 months now) I know their support staff usually answers quickly.
Sep 25 2014 at 11:49am Copy Link
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aladdin T Hi Isso,

I just bought 5 family pack licenses. I only got 4 serial keys. I thought that I should get 5 serial keys, but zfactor tells me that I should get 20 serial keys. Please help?

Isso you know me, you gave me 2 family pack licenses for free when v1 came out.
Sep 25 2014 at 1:56pm Copy Link
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Constantin Florea @aladdin T - I am sorry about the issue. We have fixed it and have resent you the receipt email containing all serial keys.
BitsDuJour Admin - Sep 25 2014 at 3:37pm Copy Link
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Caleb Koh I still haven't received my new batch of license keys. None of them work on my dad's laptop so far (running Win 8 64bit). I have emailed infoax64.com to no avail!!!
Sep 25 2014 at 4:36pm Copy Link
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Isso Hi there!

I have since sent you keys. Please understand though that by purchasing rom BDJ it is actually BDJ who is responsible for the delivery of keys and correct delivery of keys as they are handling sales. So if anyone has issues with keys or number of keys, please contact BDJ.
Bluebird IT PTY LTD - Sep 25 2014 at 6:01pm Copy Link
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Caleb Koh Hi Isso, i have received your email, but I still need ONE more license key!

You have only issued me three out of four license keys.

Thank you for your time, effort and attention.

Sincerely,
Caleb
Sep 25 2014 at 6:11pm Copy Link
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Isso Dearest Aladdin of course you haven't been forgotten. If you have any issues don't hesitate to email us at infoax64.com or pop into Wilders
Bluebird IT PTY LTD - Sep 25 2014 at 6:26pm Copy Link
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George Butel Check out my review of Norton's GoBack, a review written in 2005: http://www.amazon.com/rev...r_rdp_perm . Does AX64 solve the problem that caused me to give up on GoBack, which I'd used for several years up to that point? "I stopped using it because if you process many files, like sound or video files, the GoBack buffer will fill up rapidly, even if you are using a non-protected removable drive to store such files, because GoBack monitors ALL changes, including changes to tmp or bak files. GoBack will then suspend "logging" and you will lose all your restore points. Even the "Auto back" option to save a particular restore point will get overwritten by what it calls "massive file activity," which could consist of digitizing a few tapes or cds." Those of us who've used computers for many years appreciate multiple redundancy: I've run Malwarebytes and NIS together ever since Win7, and the only issue is to tell Norton not to look at the Malwarebytes folders. And, these days, I use Macrium, after giving up on DiskImage, which I had to use when Drive Image wouldn't work on newer computers. I also run full system backups with the built-in Windows utilities, which has the same problem as Ghost: those two tie for worst in existence since, commonly, the programs won't see their own backups. Macrium is as good as the original Drive Image, probably better. If they made them, I'd wear pants with three belts and two sets of suspenders. When I gave up on GoBack, I never tried any alternatives, like Comodo Time Machine. But I'm thinking about doing it again, if only because of the hassle of problems with activating new program installations. How about the "massive file activity" problem that GoBack had: can I tell AX64 that I'm getting ready to mess with hundreds of files, and to ignore them? Or do I have to have the presence of mind to create an AX64 restore point, then put it in suspend mode (if that's possible)? I mess around with lots of files on external HDs, photo files, etc,. and there's no point of having AX64 "remembering" what I did when, say, Photoshop created a few files that I soon deleted after putting the final versions on the external drive. I'm now thinking that it might not be a good idea to install this on a SSD: the constant extra activity will shorten the disk life, although I'd like to see some figures. If it's, say, only by half of one percent, then I wouldn't object. If it doubles disk usage, that would not be good.
Sep 25 2014 at 6:43pm Copy Link
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Tortuga @Isso, Hello :)
I'm interested to buy, but first would like to know the answers to the questions Roderick Nicolson already asked TWICE !
1) What if the storage is portable, will AX64 start screaming and turn belly up if the portable storage is removed?
2) Can the hourly backups be changed to say 2 hours, or even daily backups?

I read the whole thread but didn't find the answers
Thank you for your help
Peace
Sep 26 2014 at 1:09am Copy Link
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Sabrina@Home @Isso,
1.) because of the problems with the license keys from BDJ that some users had, i would ask how to unregister TM to test the other three keys that BDJ gave to me. The first choosen key works for me, but i will test the other three keys too.

2.) Is the 1 hour interval hardcoded in TM or is it an entry in the registry that could be changed to another timesetting?

Thanks a lot

Sabrina
Sep 26 2014 at 2:44am Copy Link
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Isso Hi Sabrina, the extra keys that BDJ provided will also work. No need to unregister. Thanks!
Bluebird IT PTY LTD - Sep 26 2014 at 4:56am Copy Link
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Isso @ Tortuga:

1) What if the storage is portable, will AX64 start screaming and turn belly up if the portable storage is removed?

No it won't. It will simply stop creating automated backups until reconnected. However, if you reconnect and the drive letter changes, you will have to direct TM to the backups on the changed destination. It won't ever go belly up!

2) Can the hourly backups be changed to say 2 hours, or even daily backups?

Currently no. More customized scheduling for Time Machine will come in a new version hopefully pretty soon. But not at the moment.

Thank you for your interest!
Bluebird IT PTY LTD - Sep 26 2014 at 4:58am Copy Link
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Isso @George Butel

AX64 Time machine runs on completely different architecture and doesn't have the issues as you described with Norton's Goback.
Bluebird IT PTY LTD - Sep 26 2014 at 4:59am Copy Link
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Bob Rait Good simple application !!!, One thing to make clear is that this software will ONLY work on a whole partition/drive letter.
there is no way to only select particular folders or to exclude some.

If like most people your partiton/drive also contains loads of crap your not bothered about backing up and wasting time/space the only way round this is to repartition your drive and say create a partition purely for DATA that you are concerned about you can then use AX64 time machine to image/backup this partition only, which it does very well :)

I have tried it with virtual drives & drive letters including truecrypt file containers and it does NOT work with these, it MUST be a physical partition !!!!.
Sep 26 2014 at 5:09am Copy Link
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Isso @Bob Rait

Hi just to clarify, AX64 get backup multiple partitions. Just select the partitions you want to backup and then the destination and it's all good~!
Bluebird IT PTY LTD - Sep 26 2014 at 5:11am Copy Link
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PC Gamer I have some questions here.

1) Can I disable auto backup, can use only manual backup?

2) What about upgrades license terms?

3) When a new ax64 version is release, do I have to uninstall the old version and install the new version?
Or I can install and overwrite the old version,
What about the backup images from old version in this case?

4) Does ax64 support windows xp?

5) Does ax64 suport ssd?

6) Does ax64 support xp running in SSD?

7) What about multiboot os support?
Any suggestion on this.

8) Online activation or activation.etc?

Seem like alot of questions here, sorry.
Sep 26 2014 at 6:19am Copy Link
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Constantin Florea @Caleb Koh - I have just resent you the receipt email containing your assigned keys.
BitsDuJour Admin - Sep 26 2014 at 6:42am Copy Link
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Isso Hi,

Hourly backups can be switched off with one click. You can simply proceed to do manual Backups only if you wish.

Next, ax64 allows you to backup to other hard drives and restore to other hard drives too. But it cannot restore to other hard drives that are smaller than the original source hard drive destination.

You can restore to another hard drive that is bigger than the original size destination.
Bluebird IT PTY LTD - Sep 26 2014 at 6:56am Copy Link
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Isso 1) Can I disable auto backup, can use only manual backup?


Yes

2) What about upgrades license terms?

Every major version upgrade there is a fee. It is 50% off for existing users

3) When a new ax64 version is release, do I have to uninstall the old version and install the new version?
Or I can install and overwrite the old version,
What about the backup images from old version in this case?

We recommend full uninstall and then install this

4) Does ax64 support windows xp?

Yes

5) Does ax64 suport ssd?

Yes
6) Does ax64 support xp running in SSD?

Yes

7) What about multiboot os support?

Yes supported
Any suggestion on this.

8) Online activation or activation.etc?

No

Seem like alot of questions here, sorry.”
Bluebird IT PTY LTD - Sep 26 2014 at 7:02am Copy Link
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Stephen Cohen Incremental backups are DANGEROUS. If one is bad, all succeeding ones will also be bad. This happened to me with Acronis. AX64 Time Machine sounded great until I read that it use incremental backups.
Sep 26 2014 at 9:39am Copy Link
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Cary Adams @Bob Rait... it is sound practice to keep your data segregated by partition. I use several partitions (OS, Programs, Data, Media). AX64 works quite well in this scenario. To make AX64 easier to work with, I added a "backup" partition.

You said "your partition/drive also contains loads of crap your not bothered about backing up" ... Really? Whys is that? If it isn't OS-required, or personal, why are you storing it? Temp files, browser cache, are easily purged.

@Tortuga... changing the backup interval doesn't have a significant impact on incremental image info. Now if you were creating a full disc/partition image each time, then yes... you could save some space with small risk tradeoff.

@Isso... any plan for encrypted imaging? I'd like to move AX64 images across the network, maybe to the cloud... but not unencrypted.
Sep 26 2014 at 1:13pm Copy Link
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Matt Hi Isso,

Thank you for sending the registration codes?

Do you have any idea when you might release your next major version?

Thank you.
Sep 26 2014 at 1:13pm Copy Link
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Tortuga @Cary Adams, Thank You for your answer :)
@Isso, Thank You for your reply
Could someone explain the "4Pack" on the title? Sorry, just realized this ...
So, it's 4 different Licenses, right? Can be used on 4 different PCs, owned by same person or by different family members?
There is no additional info on the Fine Print tab or when I click the BUY button, explaining this.
ALSO, please confirm if it needs Hardware Activation or not
Peace
Sep 26 2014 at 1:35pm Copy Link
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H. H. @Stephen Cohen
thank you for pointiung out the potential risk of incremential backup procedure

this leads to additional questions
@developer /isso

1.do you plan to alternatively add the opportunity to make differential backups?
or at least a choice how often a full backup should be made additionally?

2. anything know about compatibility with time freeze?

3 (unfortunately still unanswered and no clear answer found with googling)
would it be possible to use ax64 together with shadow defender, when only making manual backups when shadow defender is not running?

4. could ax64 also affect shadow defender or is only ax64 affected?

H.H.
Sep 26 2014 at 2:41pm Copy Link
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Tortuga @Isso, Earlier you said «.., But it cannot restore to other hard drives that are smaller than the original source hard drive destination» Did you really mean _hard drive_ or is it _partition_? Most ppl hv several partitions on the same HDD w different type data/purpose. If you meant HDD, could this be changed on a newer version?

@StephenCohen, Hi :) I've seen several of your posts here, GOTD, etc abt the dangers of incremental bkups.Thank you for alerting us! Can you please talk abt your methods/procedures/... to avoid conflicts, corruption, etc TIA
Peace
Sep 26 2014 at 4:03pm Copy Link
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Stephen Cohen @Tortuga:

I'm sorry, but I have no really good advice. After the problems with Acronis (which refuses support versions more than two years old) I tried AOMEI Backupper. AOMEI admits I followed the instructions exactly but could not explain why the restore didn't work. I next used a program the name of which I don't remember. It restored most, but not all of my files and programs and left my laptop with a few bugs.

What I am doing now is not perfect because it requires reinstalling programs from their setups. This means that "free-for-a-day programs are lost as may be Avanquest programs which only allow a couple of reinstalls before the passwords become invalid. (Avanquest conveniently cannot give you a new password for a program that is, say, two versions old.)

Note also that every sync software I've used has missed backing up some files. Perhaps this is because my XP laptop is old and can't "keep up."

Anyway, here is what I do now: Every time I add a file to my hard drive, I immediately send a copy of it to an attached USB memory stick. At the end of each month, I attach two external hard drives to my laptop and I copy each file on the USB stick to the appropriate folder on each of the two external hard drives, overwriting any previous version of a file. Then I erase the files from the USB stick.

Why two backup drives. Because a Dell pro level II support technician trespassed into my attached backup drive and permanently destroyed every file on it. A professional drive restore company could not even restore the directory structure. (Yes, I intend to sue Dell, if I ever calm down enough not to do bodily harm to their representative in court. By the way, a very reliable local computer repair shop told me that NOBODY today makes a reliable Windows laptop. I've sent back a Toshiba and an Acer that were defective out of the box and where my son works, three Dells were sent back for the same reason.)
Sep 26 2014 at 5:59pm Copy Link
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PC Gamer I want to know, cloning to another hard disk, the protected partition(usually drive C) have to be same size or bigger correct?

Which means when I clone the existing hard disk(with ax64) to another new hard disk, the new hard disk size can be smaller as long as the protected the ax64 partition is the same or bigger correct?

The above question is important, Thank you.

And so no online activation then. Thanks.
Sep 26 2014 at 7:29pm Copy Link
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S G Stephen Cohen-
While you are correct to backup all important files to 2 other drives (one should be offsite)... some other statements you made are not correct.

First, many imaging programs which are invoked from within windows can have an issue that you wont see until you need to restore (ie: antivirus, etc)...then it is too late. You should regularly perform a cold image just to be sure...this is done outside of windows with a separate disk that boots before windows. Most imaging programs have them.

Personally, I use sector by sector cold backups and everything restores, even boot level programs like GoBack. This should be done once in a while even if you use AX64 also (IMHO). But AX64 has been a reliable program generally, even with incremental backups.

As far as reliable laptops, there are plenty. If you buy the cheapest consumer model from best buy, well, yes, it might not be the greatest. But Dell (as an example) makes business grade laptops (Lattitude and Precision) that are VERY reliable..just more expensive. Same with other manufacturers.
Sep 26 2014 at 7:53pm Copy Link
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Tortuga @Stephen Thank You for your explanation :)
1) But, if one makes a System Image, (not incremental(ed)!), wd'nt that be ok, to NOT hv to re-do ALL settings & re-install apps from scratch? Heard there are some progs that allow to check integrity (don't remember, maybe Paragon?). If it's done once a week, it wd mean only those installed during that week wd hv to be re-done, yes? And only those 'free-for-a-day' from that week wd be lost.

2) Which bkup prog & which img prog hv you decided to use?
What are your thoughts abt AX64?
Bought a couple of sync progs here @BdJ, but I'm still doing everything by hand, to make sure the integrity is there, I check everything twice!!. Also bought bkup progs, plus those from GOTD.
Hvn't decided which to implement ... So many decisions, so little time !!

3) Looong time ago, I decided to put ALL my data on externals. Ea external has it's own theme (photos, music, software, films, etc). I can then plug any HDD on any PC & my data is ready to use. One HDD has all my portable apps that I've been gathering for some time, so I'm up & running anytime anywhere. I bkup to other externals. My 'C' drives ONLY hv installed progs.
My tower is multiboot (through hardware: Orico), & we installed 2 hot swap trays, so I can use 3.5'' HDDs as externals. In the name of redundancy, bought a few HDD to hv two bkups for ea, hopefully some wd be offsite, but hvn't started yet ...

4) What was the purpose of the Dell tech for doing that to your data?
Good grief, I too wd hv 'bodily harm' in my mind !!!

5) We only use local small tech shops from the neighbourhood, so we know who they are - not trusting any of my machines to unknowns!

Thank you for taking the time to answer, much appreciated
Peace
Sep 26 2014 at 9:53pm Copy Link
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Cary Adams @Isso... is it possible to recover multiple partitions at the same time? Let's say I have C, D, & E partitions and I want to roll each back to 10AM? It looks to me that I must roll back each individually. Is that correct?
Sep 26 2014 at 11:31pm Copy Link
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Markus Is the deal gone??? Just got back from a trip and I would have loved to buy the program fot this price. I am using it for 3 weeks now and it is really worth it! The do really do a great job!

When are you gonna to offer it again, guys? Even only 1-PC licence would be great! I am so sad for losing this offer :(
Sep 27 2014 at 12:15am Copy Link
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Isso @Cary

Currently we only allow the restore of one partition at a time. However you can do this

Restore system drive, this requires restart. Recover data partitions this does not require restart.
Bluebird IT PTY LTD - Sep 27 2014 at 3:20am Copy Link
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Stephen Cohen @SG You are obviously more sophisticated than I. I have no idea what a cold backup is. As far as Dell...I did buy a business Dell (Latitude). It immediately had a problem with creating a Win 7 repair disk. (I later learned that one of Dell's included utilities caused the problem.) The problem was with Dell PAID pro tech support. I found only one (Level 1) Pro telephone support person who was competent. I did find that many other support people including ones that reinstalled the Win 7 OS system at Dell HQ were less than responsible. In fact, there were so many screw-ups that it was Dell that finally decided I should return the Latitude and get a refund. Why didn't Dell fix its utility that interfered with the Win 7 repair disk program? I discovered that the problem was well known. Would you buy a computer from a company whose PAID, PRO Level II technician permanently destroyed all of your backup files? I'd switch to Mac if I didn't already have 20+ years of info in Windows software (PIMs, etc.). Most people I know have switched to Macs.
Sep 27 2014 at 4:54am Copy Link
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Tortuga @Isso - I bought the app.
But could you _PLEASE_ answer the many questions left here since yesterday?
Many here said customer service was n°1, but not answering basic questions from new customers doesn't bode well ...
I asked abt HDD vs partition & abt type of activation; earlier Cary Adams asked abt Encryption; H.H. asked several questions, etc, etc
These are ALL questions I wd like to know the answers to.
Peace
Sep 27 2014 at 5:09am Copy Link
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Stephen Cohen @Tortuga: I can't answer 1.

As for 2, I am not using any backup program now. My limited space hard drive prevents that, besides which, how do I know that a program would restore properly? I was ready to buy AX64 until I learned that it it uses incremental backup.

As for 4, either the tech was totally incompetent/irresponsible/negligent or malicious. (Most courts treat negligence as maliciousness.)

I, too, use reliable local firms for computer repair.

While I need a new laptop, I will not buy a Win 8 machine after all of the complaints I've heard about it. After my limited experience with Win 7 and having learned that its support will soon become very limited, I am sticking with Win XP which is (in my opinion) far more amenable to adjusting to my way of doing things. I'm hoping Win 9 will be better. As far as Win XP updates being discontinued, THANK G-D. I've had Windows updates destroy several programs, so I long ago TURNED OFF Windows updates. Microsoft is so sloppy, that they even destroy some of their own software with their updates!
Sep 27 2014 at 6:43am Copy Link
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S G @Tortuga-
A disk image (even one done with incremental) that was done successfully will restore everything...installed programs, data files, even the position of your icons on the desktop.

A full disk image with most programs takes a long time...it depends on your hard drive size, and some other factors, but it can generally run from 20 minutes to 1.5 hours. With an incremental, you are just making an image of the stuff that has changed since the last time the program looked at the disk...so with AX64, it will take on full image when you install, then, evey hour, it will take a new image of just the new stuff. This is called an incremental image.

Stephen Cohen was pointing out a valid fact: if you want to go back 4 hours, the program will need to have all 4 of the incremental images done properly...if incremental image 2 failed for some reason, the restore wont work. There is some risk there.

The only way to eliminate that risk completely is to run separate full images...this way each stands alone. The problem is that they take a long time to create and a long time to restore when you need them, so you cannot do them with any regularity.

AX64 is a "middle ground"...you are using an image program, and you are getting quick restores since you only restore the changed data.

My recommendation would be to use AX64 along with a separate imager. Paragon is fine (I use it). Aomei, Acronis, Image For Windows, and a few others are good also. The only caveat I have is that whatever method you use, you should really confirm it worked... to do that, you really need a second drive so you do not risk losing your data if it fails for some reason.
Sep 27 2014 at 8:13am Copy Link
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PC Gamer Can anyone answer my last question above?
Thank you.
Sep 27 2014 at 9:59am Copy Link
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Tortuga @PC Gamer: Wd like to help, dunno the answer. As you can see above, I already prompted the Dev to reply to our many questions. But as you can see ... he's MIA :(
@SG: Thank You very much !! :) see my reply below
@Stephen Cohen, Hi :)
1) I'll try to remember which prog has the 'Integrity Check' I was talking abt. I'll let you know if I find it. Maybe that could assure us the img can indeed be restored
2) & 3) Do you store data on your 'C' drive? Is this why you ran out of space?
What do you think abt my strategy, not having any data on 'C'?
That could be a solution on diff. levels, not only a smaller 'C' to image/bkup (so less possibility of corruption), and also having data on a separate HDD can be backed up manually (so no interference by any software). Just an idea ...
4) Good luck on that endeavour ... Not easy going against a big corp.
5) I hv a HP Laptop i5 W7 Home; My (old) tower has XP & W7 x64 Pro; And a Lenovo tablet w W8.1 we hardly ever use!
While all these newer OS are all cute & fuzzy (rolling eyes!), still I mainly use XP. The problem is, they are NOT conducive to actually getting ANY WORK done !! So many hoops for basic functions that were logical/simple on XP !!! Darn!!
But I'll hv to give up XP soon has I'm upgrading MoBo/Processor/... and these don't hv the necessary drivers for XP *sigh*. Otherwise I wd really hv preferred continuing using XP!! My husband is still using XP and I don't think he plans to upgrade any time soon ...
BTW, we still get XP updates (the security [Malicious Software Removal Tool] update) every month, which is all XP needs to keep going w minimal risks ;D
If you need help w that, let me know ;)
Peace
Sep 27 2014 at 11:31am Copy Link
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S G @Tortuga-
I use XP on a few systems and it is still reliable.

For XP, you might want to look at the free version of RollbackRX or GoBack (nothing later than version 3.1). With these, you would need to do a separate imaging at least monthly. They generally work very well, but if they fail, they usually fail catastrophically. The image protects you from that (rare) occurence).

Note that I have never had either of them fail on many many computers (using GoBack since 1998).

Both of these options are limited however... GoBack only monitors the last 2GB of data changed on your PC... when it was created in 1998, that was months of data...now that might only be a few days. RollbackRx free only has 10 restore points (no data limitation)... not bad for free, but not enough for me.

That is where AX64 comes in for me... Unlimited data points, runs on all new OS's (Goback stopped at XP and is no longer updated), allows you to run on a separate hard drive, etc.

Good Luck!
Sep 27 2014 at 11:58am Copy Link
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anthonyraynor Took the offer, but won't even activate a key. I was using a product that had a search box and going back to it. OopsBackup/BackupFS from Altaro. Otherwise, the product worked well despite having CrashPlan and Aronis TrueImage installed at the same time.

Markus - I'll sell you my 4 keys for the listed $20, not going to use them.
Sep 27 2014 at 12:01pm Copy Link
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Tortuga @SG: Hi :)
Appreciate you taking the time to explain things clearly
1) So we agree the problem is making sure the img is perfect. If it is, all is good.
Your idea of restoring to another HDD to verify the state of the img could be a solution.
Never thought of it :)
But ... Can you image the time needed to do this regularly, e.g. once a week, just to verify the integrity !!?! On top of all the other maintenance, upgrades, updates, scans, etc one does every day. Sometimes it feels like WE are the ones working _for_ the computer instead of the other way around *sigh*
2) If the possibility of a problem w an incremental is there, why not just make a full one? If it takes an hour+, could this be made at the end of the day? Instead of shutting down the system, it wd do the img bkup instead. It could take many hrs, as time wd not be a factor in this case, right? Or does one need to intervene at some stage for it to perform correctly? In the morning it is done & one can start as usual.
Since you seem already familiar w AX64 do you think this is a viable scenario?
My 'C' drive occupies 48G of a 100G partition, on a 320G HDD. There is NO data on 'C'. So I gather this wd NOT take too many hours?
I could do a nw img once a week, or after installing a nw app. If an incremental is corrupted, well, it wd not be a problem. What do you think? As I said, I hv NO data on 'C', so it's hard to imagine a scenario where I could possibly want to go back 4hrs or 12hrs since only the OS is running. It's another story on my data HDDs, there is a lot going on there all the time, so for those, the strategy wd be different
3) Do you know if it's possible to browse the AX64 bkups? For example, if one needs a specific file from Xhrs ago, can it be searched/ found/retrieved? Or does one need to make a full restore to see that file/video/document... ? If not, which app wd you recommend that could do this? This feature wd really-really be important for me
4) Does AX64 use a proprietary format or not?
Thank you so much for taking the time!
Peace
N.B.: Sorry if it took so long to answer, takes me a long time to write in English
Sep 27 2014 at 2:08pm Copy Link
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S G @Tortuga-
Your english is very good... I thought it was your native tongue.

I will answer as best as possible:

1 - Yes, we are all working too hard to make sure the PC will stay operational!

2 - You can make a full image at the end of the day. You can do that with AX64 manually or a variety of other programs (Acronis, Paragon, Aomei, Macrium). Some of them are free. Yes, you could do it at the end of the night and it would be done by the morning.

However, it would be a large file...From 50% to 100% the size of the hard drive you have. And if you want to have the ability to go back to a specific day a few weeks ago, or find a specific file, you would have to retain many of these large files.

AX64's method is to take an incremental image every hour, so it does not take a long time to make and does not use a lot of storage.

Also, with a conventional imaging program, you need a long time to restore your computer, since the whole disk/partition has to be reloaded. AX64 allows you to go back an hour and only replace what changed so it is quick.

I dont currently use AX64, but I use a similar technology and I go back often: If I accidentally go to a questionalble website, open a questionable email, install a program I don't like, have a power failure shutdown, get alerted that my AV program found something, etc. I can do it because it is quick.

3- I believe you can browse the backups easily with AX64

4-Yes, unfortunatley all imaging programs use their own format...except those that use virtual machine backups, but thats kind of complicated.
Sep 27 2014 at 3:00pm Copy Link
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Tortuga @SG: OOOPS, just saw your nw post :)
1) I don't know RollBack or GoBack.
But, I do hv several bkup/sync/copy apps, either freeware AutoVer, from GOTD (Paragon, EaseUS, O&O, ...), or bought from BdJ (Aomei, AJC Active BkUp, Syncovery, TeraCopy), etc [Yes, I like to encourage small developers ;)]
For a while ±2 years bk, I used Genie Timeline, but after an update it become unmanageable, so I uninstalled it
For XP, I can't fret abt it, soon I won't be able to use it at all, when I upgrade my hardware. Been searching, techs told me they stopped making drivers for XP, so ... Pity :(
If only I could get a grip on how to use virtualization, so I could use XP on W7, that wd be funtastik!
2) Glad to hear you never had a problem w an incremental bkup after all these years. I never made one, got the impression it was a common occurrence, as per StephenCohen
3) Did you see the question I asked the dev. yesterday? Do you know the answer?
«.. But it cannot restore to other hard drives that are smaller than the original source hard drive destination»
Was he talking abt 'partitions' or 'HDD'? The answer makes all the difference!
Peace
Sep 27 2014 at 3:03pm Copy Link
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S G @Tortuga-

Rollback and GoBack are "snapshot" type programs. There are others (Comodo, RestoreIt, etc.). They allow a very quick "Time machine" function...go back 5 minutes or 2 days...restores your whole PC like you went back in time. They are not really a backup program.

These are very good unless they screw up...then they wipe out your PC pretty much completely. Why would they screw up? Well, they rely only on storing all of their info on the drive you are using...so if the drive itself has a problem like a bad sector where these programs live, the whole drive gets messed up. Note that it has never happened to me in 15 years, but it has happened to people.

The only way around this issue is to use one of these programs at the same time as a separate imaging program...this way, if they do mess your system up, you have an image to use to restore on your replacement hard drive.

AX64 allows you to run the backups like one of these snapshot programs, but to a different disk...so, theoretically, both disks would not go bad at the same time, and therefore it is a complete solution. I used AX64 when it first came out, but it had a limit of one partition when I needed 2 so I stopped and continued with snapshot programs/imaging. This new version allows more partitions so I am going to give it a try again. I will still image for a while, just in case

Here is a comparison made by AX64 to snapshot programs....note it is written by AX64 so it is a little biased...Rollback and similar products work well too.

https://ax64.uservoice.co...do-time-ma

Sorry, but I do not know the answer to your drive size question or the partition question. You can go to Wilders and ask there...they are very good:

http://www.wilderssecurit...9/page-365

My advice would be to
a) learn about imaging;
b) try AX64 and Rollback (free for XP);
c) always keep a copy of your critical files on at least 3 different drives, with one in an offsite location (some people use online solutions if they do not have a good place for their third drive.)
Sep 28 2014 at 9:59am Copy Link
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Tortuga @SG Hi :)
Thank You VERY much for all your help !!
Your clear explanations helped a LOT, lots of things I didn't know
Will follow your advice. And will try to see if Wilders thread has answers
Again, really appreciate you taking the time

If you start using AX64, please let us know how the new iteration goes

Peace
N.B.: There is "1 More Post" under the one you answered, you probably didn't see it
Sep 29 2014 at 5:58pm Copy Link
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S G @Tortuga-

My Pleasure!
Best of luck!
SteveG
Sep 29 2014 at 7:12pm Copy Link
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Jeff Usher Do you have a time-scale for Windows 10 compatibility?
Sep 29 2015 at 1:05am Copy Link
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Amit I want to ask some things -
Could ax64 backups files be saved on any partitions on int/ext harddrives which are not c:
Does it have incremental backup and also does it allow restoring system partition without reboot.
Sep 29 2015 at 2:38am Copy Link
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Isso @Jeff usher:

Full restore (not incremental restore) is compatible with Windows 10. We are releasing an update this week for full windows 10 compatibility.

@Amit yes ax64 backups can be saved to anywhere BUT THE drive you are backing up. We recommend a large portable hard drive.

Yes it has incremental backup and incremental restore for quick restores and backup.
Bluebird IT PTY LTD - Sep 29 2015 at 2:42am Copy Link
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Jeff Usher Isso .. is the Windows 10 upgrade included in this purchase or is it a major version upgrade that will need to be paid for ?
Sep 29 2015 at 4:57am Copy Link
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My Name Here Like @Jeff Usher, I would like to know whether the Win10 upgrade is included in this deal.

Thanks!
Sep 29 2015 at 7:37am Copy Link
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Mikael Grande Does it work with bitlocker encrypted rives?
Sep 29 2015 at 8:22am Copy Link
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donald lafavor How would you compare this to "Gobak ?

Do you have a refund guarantee of satisfaction, or a trial version ?

Thank you

LaFavor
Sep 29 2015 at 8:22am Copy Link
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Isso @donald

Yes we do offer full refund.

Gobak appears to be a snap shot program.

You can check out are article here that outlines the differences:

http://ax64.uservoice.com...do-time-ma
Bluebird IT PTY LTD - Sep 29 2015 at 10:00am Copy Link
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Isso @all

Win 10 upgrade included and will be out in a few days thanks!
Bluebird IT PTY LTD - Sep 29 2015 at 10:01am Copy Link
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Isso @all

Appears some purchasers have been delivered keys that are not working, if this happens for you simply mail info@ax64.com and we will send you a full set.

Thanks!
Bluebird IT PTY LTD - Sep 29 2015 at 10:03am Copy Link
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Isso @all

Works with Bitlocker just fine
Bluebird IT PTY LTD - Sep 29 2015 at 10:08am Copy Link
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Steve Hull I am a long time user of Time Machine and couldn't be happier with it. I am also running it on Windows 10 and have had no hiccups at all. It is running just as well as on XP. I think if you use this program, you will be very happy with it.
Sep 29 2015 at 10:30am Copy Link
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MojoMan Can it back up files on an NAS
Sep 29 2015 at 10:30am Copy Link
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My Name Here Just to reiterate my last question, as @Isso did not address it yet:

Unlike most PC owners I know, I have multiple user accounts on each laptop and desktop.

Does ax64 work as a service or something, so it will operate no matter which user account is logged in (ESPECIALLY the Guest account)?

Does it matter if there are two user accounts logged in at the same time and I'm switching between them?

Thanks!
Sep 29 2015 at 10:31am Copy Link
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Isso @my name
Here
1) AX64 only runs from the account it was installed from however it can be set to run from any account using Windows scheduler or otherwise just run it.
Bluebird IT PTY LTD - Sep 29 2015 at 11:15am Copy Link
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Isso Mojoman: only local volumes are backed up and not from a NAS however it can look like a local volume if mapped via iscsi
Bluebird IT PTY LTD - Sep 29 2015 at 11:16am Copy Link
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Isso @Steve Hull thank you so much for your kind words. It's always a pleasure to hear the good feedback from our users. All the best to you
Bluebird IT PTY LTD - Sep 29 2015 at 11:29am Copy Link
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Danny @Isso,

I am still waiting on an answer that I got but not via contact mail:

Dear Sir/Madam,

I got no response more of you, something gone wrong?

Hopefully everything goes well!

Best regards,
Danny



--------------------------------------------------------------------------------
From: xxxxxxxx.xxxxx@hotmail.com
To: info@ax64.com
Subject: RE: A new version is available to download!
Date: Tue, 4 Aug 2015 12:10:10 +0200


Dear Sir/Madam,

Well, ask me who to licence code, I did this code of version 1, accepts the software not.

So I every time at startup bothered to enter license code!

Best regards,
Danny
Sep 29 2015 at 11:58am Copy Link
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Isso Yhi I've ra message to your mail
Bluebird IT PTY LTD - Sep 29 2015 at 12:04pm Copy Link
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Danny @Isso,

Yes, I've been receiving. Thank you very much for this!
All the best!
Sep 29 2015 at 12:53pm Copy Link
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wts When I started a trial installation, I received this message:
----------------------------------------------------------------------------------
The application "Raxco Perfect Disk" is installed on this computer and
can interfere with backup and restore operations. Continuing the
installation and usage of time machine may mean that your computer
is not correctly protected and you may receive no support further
customer support. We recommend that you uninstall the conflicting
product before continuing the installation and that if you do so
regardless you do so at your own risk.
Do you want to continue?
----------------------------------------------------------------------------------
From your website, you indicate the problem is with the boot defrag and not with the normal disk defrag as performed by Perfect Disk (I assume you also mean when running the disk defrag in the background as well as an explicit defrag). This message above is more draconian. If I promise not to run a Perfect Disk boot defrag, can I receive customer support if necessary? I did notice the word "may" in your statement. But I'm puzzled why you didn't just address the boot defrag in this statement.
Sep 29 2015 at 1:33pm Copy Link
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MojoMan So do you mean that it can back up a mapped drive which resides on the NAS ?
Sep 29 2015 at 1:34pm Copy Link
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Isso Hi,

To simplify, Raxco Perfect Disk is compatible with AX64, just do not use the "both time live defrag" feature, it will disrupt some of the function of ax64.

As long as you don't use this feature, the AX64 will work just fine.

If you do not use the boot time defray, you will receive customer support as per usual.


Thank you!


wts When I started a trial installation, I received this message:
----------------------------------------------------------------------------------
The application "Raxco Perfect Disk" is installed on this computer and
can interfere with backup and restore operations. Continuing the
installation and usage of time machine may mean that your computer
is not correctly protected and you may receive no support further
customer support. We recommend that you uninstall the conflicting
product before continuing the installation and that if you do so
regardless you do so at your own risk.
Do you want to continue?
----------------------------------------------------------------------------------
From your website, you indicate the problem is with the boot defrag and not with the normal disk defrag as performed by Perfect Disk (I assume you also mean when running the disk defrag in the background as well as an explicit defrag). This message above is more draconian. If I promise not to run a Perfect Disk boot defrag, can I receive customer support if necessary? I did notice the word "may" in your statement. But I'm puzzled why you didn't just address the boot defrag in this statement.
Bluebird IT PTY LTD - Sep 29 2015 at 1:40pm Copy Link
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Isso @mojoman

Yes, it can be backed up to a mapped drive which resides on the NAS.
Bluebird IT PTY LTD - Sep 29 2015 at 1:46pm Copy Link
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TAPTRONIC Hello, is this the upgrade path (purchase latest version from BDJ) or is there an upgrade at your website? I cant bring up your web site - its just a blank page. Tried firefox and chrome.. Have an older version of Time Machine from Sept 2014 purchase here at BDJ...
Sep 29 2015 at 4:14pm Copy Link
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Isso Hi there,

The BDJ version is the latest version. We will be releasing a new version soon which will be a free upgrade if you purchase the BDJ sale.

Thanks!
Bluebird IT PTY LTD - Sep 29 2015 at 4:21pm Copy Link
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My Name Here Thanks for the response!

AFTER installing, does the account running ax64 have to have admin privileges in order to run it?

If not admin, will it pick up incremental changes from other users' folders?
Sep 30 2015 at 12:53am Copy Link
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TAPTRONIC So this is how I would upgrade from the older 2014 version? Purchase here new?
Sep 30 2015 at 12:54am Copy Link
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Chris @ Isso

What if we don't install and register right away and when we do, one or more of the 4 keys doesn't work for us?
Will you still give us new codes if and when that happens?
Also, I had Shadow Defender installed and got the same message as wts did. I did uninstall it, but never had it on. It sat in my system tray waiting for me to turn it on.
Also, I saw no way from within the program to check for updates. Will you send out emails to your customers when there is an update?

Thanks.....
Sep 30 2015 at 12:54am Copy Link
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HJ B I have three desktop computers and a laptop. I and only I use each of those computers. If I wish to purchase AX64 for each of those machines must I pay four times the listed price?
Sep 30 2015 at 12:54am Copy Link
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Peter S I'm glad to see that this program has been listed, and as a license holder of version 1 as well as version 2, I have 3 questions:

Regarding your reply "... We will be releasing a new version soon which will be a free upgrade if you purchase the BDJ sale."

Q1a. So will this "free upgrade" officially be Version 3.0 Build xxx ?
Q1b. Will existing owners of version 1 or 2 LiCENSES have to buy a new license if they want to be able to use this soon to be released version 3?

Regarding Beta Builds versus STABLE Builds:

Q2. Your web site seems to list releases you're making available for download and use as Beta, and no release I have found is listed as STABLE. So is it safe to install any or all of your BetA versions OR should I try to find and install an earlier version 2.0 release eg: ver.2.0.build 439

Regarding Downloads of version 2

Q3. I recently went through some of the Recent Posts (at the bottom of home page) & Versions mentioned on the NEWS pages and downloaded a couple of those versions listed, and no matter what release number is listed, all - except one being v2.0 build 548 that expired Feb 1, 2015 [http://ax64.com/v2.0_beta..._0_548.exe], of the actual file(s) ended up being the most recent release v2.0 Build 637.

SO WOULD iT BE POSSiBLE to actually list all of the download versions on a Change Log or Downloads page, OR, go through all the various Build Release POSTiNGS (eg: 637 [http://ax64.com/v2.0_beta..._0_637.exe], 624, 548, 528, 499, 439 etc) and ensure that the download link on each of those postings actually downloads that particular Build?
Sep 30 2015 at 12:55am Copy Link
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Daniel Hi,

AX64 says all 4 keys are invalid.

Daniel
Sep 30 2015 at 2:47am Copy Link
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Edmund Bradwell I bought this program yesterday during BDJ's current offer and am delighted with the functionality and also the service I received when I had a query !

After downloading and installing my product from BDJ ..... none of the four serial keys would register the product , I contacted the AX64 website ... and received a full set of new serial keys within the hour !
Excellent customer service from Isso ....... and an absolute gem of a program for my backup tasks .......Works faultlessly in Windows 10 without any negative issues whatsoever !
Beats my Acronis software in all areas and I am more than happy with the GUI and total ease of use ....Oh ...and by the way ..it's blazing fast ..Great program all round ..Don't miss this one !
Sep 30 2015 at 2:49am Copy Link
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Constantin Florea @Daniel, @Edmund Bradwell - I have just contacted the vendor regarding the registration issues you mention. I see the vendor is active in the comments section here so he should respond soon.
BitsDuJour Admin - Sep 30 2015 at 2:56am Copy Link
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Isso @edmund Bradwell

Thank you for your kind words. Really appreciate it.

@Daniel

Please mail us at info@ax64.com and we will issue 4 working keys.
Bluebird IT PTY LTD - Sep 30 2015 at 3:32am Copy Link
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Mats Thell Hi,
I have been using AX64 last year but stopped using it as version 2 was not stable at that point. Im willing to test it out again, as I do like the concept.

But regarding to the new version: "We will be releasing a new version soon which will be a free upgrade if you purchase the BDJ sale."

Is this a new version 2 (final, not beta) or new major version 3 ?
Sep 30 2015 at 4:47am Copy Link
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Isso @mats Thell

Thanks for you feedback. The Windows 10 compatible version will include some major revamps in the restore engine, but it is not a major release.

We've ironed our the quirks and you'll find the latest release already to be quite great. The next release with Win 10 is coming in about a week's time.

Thanks for your support.
Bluebird IT PTY LTD - Sep 30 2015 at 4:55am Copy Link
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John Hood Can I install this on my machine and on my wife's machine? Or, are you restricting this to one machine install only.
Sep 30 2015 at 6:45am Copy Link
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Isso @john hood

Hi there,

The purchase is a 4 pack, so you can install this on 4 separate machines.

You will receive 4xlicenses.


Thank you John!
Bluebird IT PTY LTD - Sep 30 2015 at 7:02am Copy Link
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John Hood Last question. Does it/can I backup to just one folder on my external drive so I can use the remaining space for other data stuff?

My external is a 1 Terabyte, my laptop only has 500 gig.
Sep 30 2015 at 7:46am Copy Link
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Isso @john hood

Yes, by default AX64 Time Machine will select the drive with largest space, and create a folder called "my backups" - and will continue to make backups to this folder.

You can change the backup location.

We encourage users to backup to an external drive.
Bluebird IT PTY LTD - Sep 30 2015 at 7:54am Copy Link
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Isso Just a reminder to folks who are receiving keys that don't seem to be working. Apologies about this, appears something went wrong with the keys that were generated.

If this happens to you, don't worry - simply e-mail us at infoax64.com and we'll send you a fresh set of keys.

Apologies for the inconvenience.

Cheers
Bluebird IT PTY LTD - Sep 30 2015 at 8:35am Copy Link
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John User I just purchased the four licenses and none of the serial numbers sent to me are valid. I will email to get four more.
Sep 30 2015 at 9:01am Copy Link
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Isso @ John

Thanks for your mail, you've got your licenses. Enjoy :)
Bluebird IT PTY LTD - Sep 30 2015 at 9:38am Copy Link
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Nathan Vong @john got your mail and you've got your keys. Thanks :)
Sep 30 2015 at 9:47am Copy Link
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Edmund Bradwell Don't worry John ...... I had the same issue yesterday ....Isso sent a fresh set of serial keys within the hour ..Great customer service all round !
Sep 30 2015 at 9:48am Copy Link
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wts @Isso, In your response to my question, you wrote "To simplify, Raxco Perfect Disk is compatible with AX64, just do not use the "both time live defrag" feature, it will disrupt some of the function of ax64."

Can I assume the word "both" was a typo for "boot" and you are referring to "Boot Time Defrag" on the PerfectDisk menu system?

Last night I bought AX64 based on your candid dialog on this and other forums pertaining to the development of AX64 from its very beginnings, because I want to encourage such a practice. I appreciate that being straightforward like this for a commercial product can be risky.
Sep 30 2015 at 9:49am Copy Link
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Isso Thank you @wts. Thanks very much for your appreciation and purchase.

We aim to keep our product simple, fast and straight forward.

And this is a philosophy we try to hold to with our customers too. Not to mention transparent.

Have a great day.
Bluebird IT PTY LTD - Sep 30 2015 at 10:08am Copy Link
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Isso @wts

Yes there were quite a few typos in the message. And "both" was a typo for "boot". Yes, please don't use "Boot Time Defrag".

Thank you WTS.
Bluebird IT PTY LTD - Sep 30 2015 at 6:07pm Copy Link
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Isso @all

If there are any questions above that I missed, please send them through to info@ax64.com, and I'll get to them in just minutes. Sorry if I missed anyone.
Bluebird IT PTY LTD - Sep 30 2015 at 8:15pm Copy Link
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Chris @ Isso ~ No answer so I am reposting.

What if we don't install and register right away and when we do, one or more of the 4 keys doesn't work for us?
Will you still give us new codes if and when that happens?
Also, I had Shadow Defender installed and got the same message as wts did. I did uninstall it, but never had it on. It sat in my system tray waiting for me to turn it on.
Also, I saw no way from within the program to check for updates. Will you send out emails to your customers when there is an update?

Thanks.....
Oct 1 2015 at 12:58am Copy Link
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Kelly User I mostly use portable apps from a flash drive attached to a Win7 laptop. I save all my docs there as well.

1. Will AX64 track changes on the flash drive I use and save them to another flash or portable HDD?

2. Can AX64 be installed to a flash drive and be run as a portable app, with its settings saved to the flash drive, and not the Windows Registry?

Thanks in advance!
Oct 1 2015 at 1:00am Copy Link
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Isso @chris

If one of your keys don't work all four won't. If one key works, the other three will.

So just email through if it doesn't work in any case and we will send a new set
Bluebird IT PTY LTD - Oct 1 2015 at 1:00am Copy Link
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Peter S @Isso I only managed yesterday to get thiese questions posted with only 4 minutes before time expired. Now that I have raced home to see what Your answers were You've not answered anything of mine at all!!!

yesterday after posting my questions I downloaded the "for PC Download Trial" expecting to see an entirely new version but it appears to be v2.0.0.637

I'm sending you the same questions via your email address, but I suppose I'm not going to see any answers before time expires as there is only 10 minutes until Day 2 offer expires
Oct 1 2015 at 1:01am Copy Link
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Isso @Peter S I've sent you a mail.

It looks like BDJ extended the sale, which is great. Very much to our surprise.

I've answered your question, thanks mate!
Bluebird IT PTY LTD - Oct 1 2015 at 1:10am Copy Link
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Isso @kelly

Thanks for your questions!

1. Will AX64 track changes on the flash drive I use and save them to another flash or portable HDD?

AX64 works only on hard drives (internet, external, portable)

2. Can AX64 be installed to a flash drive and be run as a portable app, with its settings saved to the flash drive, and not the Windows Registry?

AX64 does not work as a portable app. But we are considering this solution in the near future.

Thanks in advance!

You're welcome.
Bluebird IT PTY LTD - Oct 1 2015 at 1:20am Copy Link
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Amit I have bought it but want to know if its compatible with both the free version of macrium and aomei backupperpro.
One more thing, is one license enough for one computer and two vms on it or will it use up three licenses ? I hope only 1 license is required for it as most people have so many virtualmachines. Thanks.
Oct 1 2015 at 2:28am Copy Link
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Isso Hi,

Time Machine is compatible with both Macrium and Aomei.

It is one license per computer.

So you may use that license on the multiple virtual machines in your PC.
Bluebird IT PTY LTD - Oct 1 2015 at 3:31am Copy Link
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Cary Adams I'm not ready to give up Shadow Defender. If I exit AX64 before starting a shadowed session which clears on reboot, am I OK?

If not, what must I do when to use SD for periodic sessions?
Oct 1 2015 at 8:02am Copy Link
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S G Isso-

I have 4 licenses purchased here from last year at this time. Are these licenses still valid for this most recent version?
Oct 1 2015 at 8:02am Copy Link
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William W. Geertsema Isso:

I purchased and installed on Dell Precision T7500 under Windows 7 Professional Service Pack 1 (build 7601), and attempted to register.
None of the four keys was accepted.
Please send me a working set of keys.

Thank you,
William W. Geertsema
w.w.geertsemaplanet.nl
Oct 1 2015 at 10:14am Copy Link
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Constantin Florea @William W. Geertsema, I have just contacted the vendor regarding the issue you mention.
BitsDuJour Admin - Oct 1 2015 at 10:18am Copy Link
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Isso @cary adams
If Shadow defender is not running, ax64 will work just fine. However we recommend just choosing to use one of these programs at any one time.

Reason is they both use a similar style "tracking" changes on the disk driver. So they can conflict with each other.

@SG and @William
Shoot us a mail and we'll shoot you a new set of keys. info@ax64.com

Thank you!
Bluebird IT PTY LTD - Oct 1 2015 at 11:24am Copy Link
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J M This looks like this could be a very valuable
app in my software "toolbox.." I am not a
beginner by no means with computers.
However, conversely, I am not an IT expert
tech on computers either. Therefore, what is
very appealing to me is the relative simplicity
that is required to effectively complete the task
of safeguarding my data.

I just have a few questions, if I may?

• Can you work on your computer while backing
up all your data?
Example: Backing up open files?

• How much size are the backups? Are they
compressed in any way? Or is the size of
the backup essentially the size of the files
you are backing up?

• Can you restore to dissimilar hardware?
Example: I have Windows 7 - 64. If My
PC crashes can the AX64 Time Machine
backup be restored on say a Windows 8
machine?

Thanks very much for addressing my questions.

Have a good day!
Oct 1 2015 at 12:11pm Copy Link
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Isso @J M

Thanks, questions are very welcome!

1. Yes, this backs up everything, including open files.

2. The size of the backups are compressed using our own proprietary method. The size of the backup depends on the amount of data being backed up, in addition, the subsequent backups are the size of the changes since the last backup.

eg.

C: is 100gb.

First backup is 60gb (due to compression)
Second incremental backup is 5mb (because changes since the last backup are minimal).
Third incremental backup is 2gb (eg. because you installed some large software)

3. Yes, we allow you to restore to a dissimilar hardware for Windows 7, 8 and soon to be 10.

Welcome and have a great day.
Bluebird IT PTY LTD - Oct 1 2015 at 12:24pm Copy Link
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Isso @jeff usher
Hi Jeff,

We received your message on BDJ, happy to help solve your issue.

Please go to backup tools, about and collect logs

Send this to us and we'll look into why this happens for you.

Regards,

Isso
Bluebird IT PTY LTD - Mar 22 2016 at 9:10am Copy Link
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Adam Bridge Can the vendor please clarify why AX64 is still being sold under that name ? I thought that this software was now called Flashback ? Are they two separate programs ? If so what is the difference between them ?
Apr 19 2016 at 2:11am Copy Link
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DC Borland do I understand this correctly, the 4-pack in the heading means that it can be installed on 4 cmptrs or is it just one as stated in the Fine Print
Apr 19 2016 at 2:15am Copy Link
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Constantin Florea @DC Borland, After you purchase, you will receive four keys and you can use each on a computer.
BitsDuJour Admin - Apr 19 2016 at 2:24am Copy Link
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Barnet Does AX64 image and restore to Hybrid Drives?
Apr 19 2016 at 5:06am Copy Link
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Lee User Will this work with windows 10?
Apr 19 2016 at 5:06am Copy Link
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Isso Dear lee yes this is compatible with win 10
Bluebird IT PTY LTD - Apr 19 2016 at 5:13am Copy Link
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Isso Yes it can be installed on four computers
Bluebird IT PTY LTD - Apr 19 2016 at 5:13am Copy Link
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Isso It is called flashback indeed and the site is located at xeroweight.com and ax64.com
Bluebird IT PTY LTD - Apr 19 2016 at 5:14am Copy Link
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Majik Adam Bridge asked if there was any difference between AX64 and Flashback and why AX64 is still being sold under that name; I too would also like to know the answer as I asked a similar question previously and it was not answered and appears to have dissapeared.
Apr 19 2016 at 1:53pm Copy Link
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Barnet Anyone have experience doing a copy and restore to a hybrid hard drive?
Apr 19 2016 at 3:40pm Copy Link
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Dan Amiel Original Price of the 4-Pack on the Homepage is $32.95, not $64.95, so the saving is 50%, not 69%
Apr 19 2016 at 5:30pm Copy Link
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Earl Gottfried i purchased the server version of this software 3 weeks ago and have yet to receive a server key. i requested a refund but communication has gone silent
Apr 19 2016 at 5:30pm Copy Link
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Isso @earl sorry for this slow processing - simply send a mail to info@ax64.com we will process it for you.

@adam

Flashback and ax64 are the same - flashback is the new name. It is still sold on BDJ as ax64 but the software when you download it flashback. Thanks
Bluebird IT PTY LTD - Apr 19 2016 at 5:33pm Copy Link
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Isso @dan the site price original is $64.95 and it will be updated to reflect this. The site price is currently at a sale price
Bluebird IT PTY LTD - Apr 19 2016 at 6:03pm Copy Link
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Barnet Not sure why my question to developer is so difficult - Flashback - images and restores to a hybrid hard drive?
Apr 20 2016 at 2:14am Copy Link
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Isso @barnet we have tested flashback on hydrid drives and works well. However, it has not be throughly been tested with hybrid drives.

Please shoot us a mail at info@ax64.com and we'll shoot a more comprehensive answe for you. Thanks!
Bluebird IT PTY LTD - Apr 20 2016 at 2:25am Copy Link
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Dan Amiel @Isso All i can see on your homepage is that the 64,95 corresponds to the server license
Apr 20 2016 at 6:12am Copy Link
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Doug Atkinson Can the Flashback backed-up image be read without using the Flashback software? Currently my backups are file-based, which suits my current needs, but I'm thinking about using Flashback for my family's PCs. I'm always concerned about backup products that store images in proprietary formats. Thanks!
Apr 20 2016 at 8:30am Copy Link
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Isso @doug

Flashback uses a modified version of a vhd file. The app itself has a converter which can be read by Windows own imager.
Bluebird IT PTY LTD - Apr 20 2016 at 10:30am Copy Link
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Kelly Hamblin I downloaded and tried the software. It made a backup of my C Drive very quickly. However, I don't see a way to control how often backups are made. It's once every hour or do it manually. Is that correct?

Also how do you clean up old backups?

A user manual would be nice, one that doesn't open a browser.
Apr 20 2016 at 12:29pm Copy Link
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Doug Atkinson Thanks - I ordered my copy!
Apr 20 2016 at 1:31pm Copy Link
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Adam Bridge As a long time user of the program, first as AX64 and also now it seems Flashback, I can testify that it makes very reliable backups and restorations quickly and easily under both Win 7, 8 and 10 and has saved me a few times when I have had to restore images due to malfunctionning software etc. I thoroughly recommend it and it requires very little User knowledge and is basically set and forget.

I would however like to suggest that the Company keeps in touch with its users on a regular basis via its Support Pages. There have been many suggestions made by users and one that has been requested by very many users for a long time now is the request to vary how often backups are made in automatic mode (as noted by Kelly Hamblin above). It doesn't seem to me that this would be difficult to implement but maybe there is a good reason ? Obviously not all suggestions can be implemented but the Company rarely responds to users. on the pages dedicated to such feedback. Little things like this make a big difference to how a product is received by customers and recommended to others. When you email the Company directly I have personally found that they are very helpful and quick to reply.

Also I hope a decision will be made to either call it AX64 or Flashback - two names for the same product are simply confusing !
Apr 21 2016 at 2:03am Copy Link
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J S Regarding Questions asked by "Mats Thell" [ ... commentId=107614] & "Peter S" [ ... commentId=107607 ]

I am not currently at my usual PC so I cannot refer to "images of" or "exact copies" of the Deal webpages and I'm just going from my memory - as well as what both Mats & Peter separately asked, during that Deal period.

If I remember correctly "4-Pack AX64 Licenses" sold during the End of September 2015 BdJ Deal, were supposed to be entitled to a Free Upgrade to the next (Windows 10 Compatible) version and beyond. (So new versions/builds released after 2.0.0.637)
__________

Question: Can you please confirm if the 4-Pack Licenses sold during the 'End of September 2015' Bits du Jour Deal, are in fact compatible with the "Official Windows 10 FlashBack: Build 703" version that was released January 10, 2016 and ANY Versions released thereafter?
Apr 21 2016 at 2:04am Copy Link
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