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Virus Scan for BackupOutlook

A Complete Backup Solution for Outlook

Backup Outlook creates a secure copy of your Outlook email messages, contacts, tasks, calendars, notes, journal entries, rules, and signatures, easily restored to a new computer.

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Lionic (v 4.2) Clean 2/28/2019
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What are people saying about BackupOutlook

Andrew Griffiths Company's website does not indicate compatibility with Vista or Outlook 2007:

"BackupOutlook costs 29.95 USD and runs with Windows 98, Windows 2000, Windows XP in combination with Outlook 2000, Outlook XP, Outlook 2003."
Jun 7 2009 at 7:12pm Copy Link
Ash G Why would I need this program if I could simply make a backup of Outlook PST file every night as part of my scheduled/incremental backup?

Aren't Outlook email messages, contacts, tasks, calendars, notes, journal entries, rules, and signatures, for each one of my email accounts contained in ONE (or more) PST file anyways? If my PC was to die, all I would lose is the pop3 config info which is easy to get from my email provider. So I fail to understand what your program gives that I dont already have??
Dec 13 2009 at 4:32pm Copy Link
Paul B No Office 2010 Beta *64 support. :-(
Dec 14 2009 at 1:46am Copy Link
Bob S I'm sure you can use other programs to backup Outlook. However, this program is very simple to use and allows you to easily bac up just your Outlook contacts, e-mail, etc.

About two months ago I got an error message that said "Your .pst file is corrupted" and Outlook wouldn't work. Tried several solutions but to no avail. Fortunately, I was able to restore from the previous week's back - I "only" lost a week's worth of e-mail. With BackupOutlook, I now backup just Outlook daily.

One other suggestion - you can also use G-mail as a redundant solution. Use CompanionLink to import Contacts into G-mail; have your e-mails forwarded to G-mail; and you will always have an online backup to Outlook when it fails (and it will).
Dec 14 2009 at 2:52pm Copy Link
Harry Fawcett I have used Wisco's NoMoreDupes for years and saved a ton of work! Love your sw.
As for Outlook Backup, your .pst is only part of the story! Your signatures and mail personalizations and lots of other tidbits are spread out all over and not in the .pst. Trust me.. for $15 you are far better off with this daily automatic backup solution. I just bought and used it today. Nicely done guys!
Dec 15 2009 at 1:00pm Copy Link
anthonyraynor I have tried the free pst backup tool from micorosoft, but it is somewhat limited.  I like the extra options in BackupOutlook.  I would hate to lose saved data, but my .pst file is likely the one that is the most valuable to me.
May 30 2010 at 6:51am Copy Link
Stefan Hauber You write 'Backup Outlook [...] ensuring that you'll be able to restore an exact replica of yourOutlook application to a new computer'. Now when I was about to install your trial software and first read your license-conditions it's only allowed to install your software on a single computer for a single license. So, how can I restore a backup done from my main-computer to a second one? Is the backup-result an exe-file I can start on my second computer, so I do not have to install your software on the second one? Or do you really want to buy me additional licenses for every computer I want my datas be restored to?
May 30 2010 at 10:39pm Copy Link
Thomas Wetzel Stefan,

You can make a full backup of your Outlook with the Trial edition within 14 days.
But only the purchased version is able to restore your complete Outlook data and settings.
So just install 'Backup Outlook' on your old computer and make a full backup. Then install 'Backup Outlook' on your new computer and enter the license key to restore your Outlook.
Wisco Computerservice - May 30 2010 at 11:18pm Copy Link
Stefan Hauber Thanks for the quick answer.

Perhaps I expressed myself not so clear. If I have a main-computer where I do the updates and want to backup and restore them from time to time to my (personal) other - let's say 3 - computers to keep them up to date: Is there one license sufficient or would I need 3+1.

 Your proposal - installing the trial-version on the main-computer and the licensed one on one other - would work 14 days and than I would have to buy another license.

If you would not allow a single user to run different instances at the very same time, as many other vendors do, this would be understandable. But having to buy two (non-trial) licenses to do the main-functionality of a software is reson to not-buy at all.

Of course, please correct me, if I misinterpreted your license-policy. I'm still hoping, I am wrong...

May 31 2010 at 12:23am Copy Link
Thomas Wetzel Stefan,

'Backup Outlook' is licensed per computer.
That means that you need to buy one license for every computer you want to back up.
I recommend that you buy today one license for each of your computers because at that price this is a no brainer at all.
Wisco Computerservice - May 31 2010 at 8:43am Copy Link
Mica D On my desktop computer, I have two boot-harddisks I often switch between. Can I have BackupOutlook installed on both of them (both used on the same computer) or do you also check the unique periphery(=harddisk)-id, so that this would not be possible?

Is it possible to restoring/transfering my outlook-data to an external-drive or network-drive, i.e. not the drive I have booted from?

This way I would not have to install BackupOutlook on a second computer
May 31 2010 at 8:35pm Copy Link
Thomas Wetzel Mica,

Please understand that I can't go deeply into our protection system. If your 'computers' have the same computer name then there won't be any problem in your case.

To the other question:
Yes, you can create the backup file where ever you want.
Wisco Computerservice - Jun 1 2010 at 6:34am Copy Link
DrTeeth Just d/l the trial and have a couple of questions.

1) Not that it's a big deal, but trying to save my IE favourites threw up some errors, probably as some are in Hebrew. I had to disable this.

2) Are the Outlook filtering rules saved? Your site says that everything is saved, but the rules is not mentioned.

Jun 1 2010 at 11:45am Copy Link
Denis Gauthier MailStore Home is better, easier and freeware.
Jun 1 2010 at 12:55pm Copy Link
anthonyraynor Although I have already purchased BackupOutlook, I am going to investigate MailStore Home, thanks for the tip.  Mailtore doesn't list Outlook 2010 compatability even if it exists?
Jun 1 2010 at 3:03pm Copy Link
Van Swofford Denis - checked out Mailstore Home, and it appears to be an email archiving program.  Doesn't look like it backs up anything but the messages themselves.  IMO, not a comparable program to BackupOutlook.

Jun 1 2010 at 3:33pm Copy Link
hameed azeez hi im using incredimail as email client instead of outlook,
willl your sofwtare allows backup for incredmial ?
Oct 12 2010 at 2:36pm Copy Link
Ms Julie From a practical point of view, I would be interested in using this software to move my Outlook files from an old computer to a new one. For this purpose, would I need only one license? One license to do the backup on the old machine, then uninstall the program, and then install the program on the new machine, and move the backup?

Many thanks
Oct 15 2010 at 2:41am Copy Link
Don Michel What versions of Outlook are supported?  Does it work with OL2K?
Oct 16 2010 at 1:26am Copy Link
Paul joubert Is there any remote possibility of you guys developing a backup of an outlook (pst) file including attachments to a CSV file type repository and in so doing make a fortune.
Oct 18 2010 at 12:00am Copy Link
Norman Snodgrass @Don

You may find the product's website quite informative in that regard.
Oct 18 2010 at 8:32pm Copy Link
Steve P Are we talking Microsoft Outlook or Outlook Express?  If you are talking Outlook, then correct me if I am wrong; All your calendars, tasks, emails, notes, etc, and your multiple email accounts, reside in a single PST file, which can be easily coplied to another folder or to a USB card for free.  This is not a "gigantic pain".  I do it every night.  I include file in my regular nightly backup that backsup all my other stuff.  Does your program backup all my other stuff too?  Why do I need this?
Oct 19 2010 at 2:02am Copy Link
charlie arehart Just a heads up for those interested in "trialing" this, I thought this looked compelling and wished I could give it trial first, but I see from the product web site (and am pointing out here for others) that the trial DOES NOT backup and restore everything as the paid version does.  I'm not complaining: I appreciate that if they gave the full feature set in the trial, then most would not need to buy. I'm just pointing this out in the hopes that someone will see it before trying it, finding that it does not backup/restore *everything* in their Outlook setup, and then complaining here about it. :-)  All that said, I will be buying it to try it out. It seems *just* the solution I've needed to move Outlook off of one machine to another. Perhaps others can relate: I've long wanted to do it, but over the years whenever I've tried to do it through normal means (copy the PST and related files and "open" them on the new computer), I would find that all the rules were busted. The rules would *be* there in the new computer, but the links within them to their respective folders would be broken--even though the folders were there, too. With hundreds of rules, that was painful. So I've been remoting into my old machine just to read email (which means if I ever am on the road and lack an internet connection, I couldn't access Outlook). I'll be tremendously excited if this solves that problem. The web site does say specifically that rules are moved (though it doesn't anywhere clarify that one challenge above). I'll report back with any news.  If it works, I'll be happy to let the company use this as a testimonial. :-)
Oct 19 2010 at 2:05am Copy Link
Thomas Wetzel @ ../../../profiles/hameedazeez/ I'm very sorry but IncrediMail is not supported.
Wisco Computerservice - Oct 19 2010 at 3:04am Copy Link
Thomas Wetzel @ Ms Julie Yes, you can use BackupOutlook to move Outlook from one computer to the other. You need only one license. Just install BackupOutlook on the old computer and do a full backup. You don't need a license for this backup. Then install BackupOutlook on your new computer. Enter the license key and restore your complete Outlook.
Wisco Computerservice - Oct 19 2010 at 3:06am Copy Link
Thomas Wetzel @ Don Michel The following versions are supported: - Outlook 2000 - Outlook 2002 (Outlook XP) - Outlook 2003 - Outlook 2007 - Outlook 2010 (32bit) We'll publish soon a release which supports Outlook 2010 (64bit), too.
Wisco Computerservice - Oct 19 2010 at 3:08am Copy Link
Thomas Wetzel @ Paul Joubert You can export your contact information to a CSV file with the built in export function.
Wisco Computerservice - Oct 19 2010 at 3:09am Copy Link
Thomas Wetzel @ Steve M Copying your Outlook data file is only one part of the job BackupOutlook does. First of all for many users it is difficult to find all pst files in all profiles. Next the backup can be started automatically and can be protected with a strong password. Additionally there are a ton of settings stored. Of course you can do everything manually. I bet you would be a few times slower than BackupOutlook. :-) Even power users love the simplicity of BackupOutlook and use it regularly.
Wisco Computerservice - Oct 19 2010 at 3:12am Copy Link
Steve P I'll concede that backing up your PST file does not backup everything.  Sorry if I mislead anyone.  Here's a Microsoft article on how to backup Outlook . For $15, this program would definately save you a lot of time and hassel.  I'm going to test it out.
Oct 19 2010 at 3:34am Copy Link
Mark Hill With 4 hrs plus still to go no discount is being given at check out!
Oct 19 2010 at 12:47pm Copy Link
charlie arehart Mark, I didn't have that problem when buying this morning. Is it that perhaps you need to go one screen further to see the discount? I just don't recall. I know I confirmed before final purchase that I got the discount.

That said, I'm a bit bummed that Thomas Wetzel responded to everyone's concerns but mine. And worse, I found that when I tried to do the restore, it failed (with an error). I've passed that to the support address provided earlier today, but have as yet not received any reply. Not saying this to discourage people. Mine may be a unique instance, but if Thomas may be watching, I'd appreciate him helping out.
Oct 19 2010 at 1:07pm Copy Link
Paul Chev From 4 hrs left to now at 2:25 hours left in the website's countdown  - no discount is reflected - still at 29 USD - even when going to the final page to confirm order.

what's going on guy's  ????
Oct 19 2010 at 2:36pm Copy Link
Fletch I think they've got their redirect links screwed up.  I doubt this will work - but for the record if you install the trial, backup outlook, start the restore, try to include anything in the restore that's not allowed in the trial, say yes to buy now, you get directed to a page to get "BackupOutlook Renewal [#300320169]" for $15 :-)

Oct 19 2010 at 3:00pm Copy Link
John Sutherland 30 minutes to deal end, still no discount through the link.
Oct 19 2010 at 4:30pm Copy Link
Lee Ann T I wanted to buy this too but at the "sale price" not the $26.95 that's showing in the cart.  What gives?  There's 28 minutes left and the price still isn't fixed....come on're usually really good on this stuff.
Oct 19 2010 at 4:33pm Copy Link
Ryan Smyth Hmmm... The payment page is telling me $29.95. Any chance I can get it for the BDJ $14.68?
Oct 19 2010 at 4:41pm Copy Link
A. Goyal I also see a price of $29.95 in the cart. where is the discount? Please help in ordering.
Oct 19 2010 at 4:52pm Copy Link
Scot Gerardi What gives? Is anyone awake? The price was discounted 10% not the 51%. Is there any chance of honoring the discount for us that wanted to purchase the software? Thanks.
Oct 19 2010 at 5:03pm Copy Link
A. Goyal @Ron, thanks. Your suggestion to click upgrade from the Restore got me the $15 deal. If people paid $29.95, I am sure the vendor would refund the difference.
Oct 19 2010 at 6:11pm Copy Link
Thomas Wetzel @Mark Hill and all the others:

I'm very sorry that the coupon code expired to early. This was my fault.
Please contact me directly at who missed this promotion.

Thomas Wetzel
Wisco Computerservice - Oct 19 2010 at 9:40pm Copy Link
Thomas Wetzel @ charlie arehart I'm very sorry Charlie that you feel a bit bummed. I read your comment twice but didn't understand what question you had. Could you rephrase your question, please? Then I could give you of course an answer. :-)
Wisco Computerservice - Oct 19 2010 at 9:43pm Copy Link
Thomas Wetzel @ ../../profiles/goyal6624/ Yes, you are right. If people bought 'Backup Outlook' with the original price then they will be the difference as a partial refund.
Wisco Computerservice - Oct 19 2010 at 9:44pm Copy Link
charlie arehart Thomas, I had raised (in my first comment) the challenge that I hoped your product might solve: that all my hundreds of rules would be properly moved, without any breaks in the links to folders.

It wasn't clear if I could expect the trial edition to confirm that for me, so I was saying that I would seemingly have to buy to find out.

Those were the two questions implied in my comment (and another users, Ron, agreed that this would be a question/hope for him).

Perhaps some are still following this, so if you'd share your thoughts, we'd appreciate it. Thanks.
Oct 20 2010 at 6:22am Copy Link
Fletch I'm thinking that the rules will not be moved.  Outlook has provided an import/export facility to transfer rules for a long time.  The question is will the BackupOutlook restore NOT do whatever we've been doing when we copied the PST files.  I looked around for some link between the PST files and rules but could not find any.  But every time I've manually copied the files, I seem to have to relink 'some' of the rules to their respective folders. 
Oct 20 2010 at 3:17pm Copy Link
John Smith Backing up and restoring Outlook is incredibly easier than this advertisement would have you believe. Other than backing up your data file, which stores practically everything, you just need to backup one registry key; if you have signatures, you backup one folder also.
Mar 25 2011 at 2:39pm Copy Link
Steve M. Hey, are they going to extend this deal?
Mar 25 2011 at 9:05pm Copy Link
DrTeeth Can somebody wake up Nico. Looks like he has fallen asleep with his head resting on his keyboard LOL.
Mar 26 2011 at 12:11am Copy Link
Tazzie DrTeeth ... that may be the case LOL .... 7 hours ago was probably a good bedtime for him, but looks like he missed the bed!
Mar 26 2011 at 12:36am Copy Link
Nico Westerdale Due to the overwhelming response Wisco Computerservice has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Mar 26 2011 at 1:58am Copy Link
Nico Westerdale Sorry about that guys! Bug should be fixed now
BitsDuJour Admin - Mar 26 2011 at 3:27am Copy Link
Carlo D'Angelo Nico is such a cute/sexy/exclusive name.. with a name like that you could probably offer say ehh, 50% off Little Snitch to someone with a close, but not as sexy name, moi =D
Mar 26 2011 at 7:29am Copy Link
Nico Westerdale Not last time I checked Carlo
BitsDuJour Admin - Mar 26 2011 at 9:48am Copy Link
Nico Westerdale Due to the overwhelming response Wisco Computerservice has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Aug 1 2011 at 10:49am Copy Link
Thomas Wetzel @John Smith:
If you think that backing up just the pst file is enough then don't feel bad the next time you restore Outlook your way. In fact you won't restore a lot of settings.
Sure, you can do everything manually.

But it's much more comfortable to back up your Outlook with just a few clicks.
Wisco Computerservice - Sep 26 2011 at 3:47am Copy Link
kappa SOme questions:
- does it supports incrementa/differential backup? or it does a full backup every time?
- does support scheduling?
- does support backup to ftp server, or cloud services? (and: does support proxy?)
Oct 9 2011 at 2:04am Copy Link
Pat Weber Quick question - and I hope I can be clear (sometimes I'm just not very good at that):

Can I backup a certain date range, go back into Outlook, delete those emails in that date range; backup a sequential date range, go back into Outlook, delete those emails in that date range; etc. etc. until I've tidied up my Outlook?

I get an incredible amount of email; I rarely delete any of it because I often have to go back and retrace certain incidents / actions. Therefore, my Outlook become corrupt with some regularity. Being able to backup to separate files would be fabulous.

Thanks in advance for your time!
Oct 9 2011 at 11:40am Copy Link
VLM Does it back up and restore email accounts and groups, including passwords?

P Weber - I addressed this problem by creating specialized pst files for certain classes of information, then moved/filtered everything relevant into those. I don't mean folders, I mean actual pst files. Things seem to run much more smoothly this way. Just an idea!
Oct 9 2011 at 5:35pm Copy Link
Thomas Wetzel @The Presiding Emissary for Vibrant Living Ministries and Successors: E-mail accounts and sending groups are backed up.
I'm very sorry but the passwords are encrypted.
If you restore your Outlook in the same user account then the passwords can be restored. But not if you restore in another user account.
Wisco Computerservice - Oct 9 2011 at 11:55pm Copy Link
Thomas Wetzel @P Weber: 'Backup Outlook' backs up always the complete Outlook data file. I'm very sorry but you can't narrow it to a specific time range. It is planned in future releases that you can restore only specific folders or items or within a given time range.
Wisco Computerservice - Oct 9 2011 at 11:57pm Copy Link
Thomas Wetzel @MC:
'Backup Outlook' does a full backup every time. That is quicker than finding out what is new or modified.
Yes, scheduling is possible.
I'm very sorry but backup to a ftp server or cloud service is not supported. Usually this doesn't make sense because the Outlook data file can be several GB big in size.
Wisco Computerservice - Oct 10 2011 at 12:03am Copy Link
dan brokke Will it back outlook the mac version?
Oct 11 2011 at 3:41am Copy Link
Aaron Weiner BackupOutlook has saved me tons of time and data. If you are just moving Outlook data to a new system or trying to recover from a system crash, BackupOutlook works perfectly. Both scenarios have happened to me.

Sure you could copy your PST but that will not backup everything. BackupOutlook get all your settings and data that other tools do not.

By far the best way to automate your Outlook Backup.
Oct 11 2011 at 5:52am Copy Link
dylan connors Bought this the last time it was offered. Does a great job on backing up my outlook '07. Have used the restore on a few occasions and it worked perfectly. Definitely worth $15.
Oct 11 2011 at 7:08am Copy Link
VLM Thomas, just to be clear, will it back up and restore all the email accounts sans passwords?
Oct 11 2011 at 7:56am Copy Link
M M Your policy is too concise. Can the license be moved to another computer? Otherwise it is not be "indefinitely" but 2-4 years max.

If you are afraid of people switching back and forth among computers, maybe you could prevent moving the license "back" to the old hardware?
Oct 11 2011 at 11:50am Copy Link
ik28wrx I own one license whose 12 months free upgrades recently expired. What is the cost to renew upgrades to future versions for another 12 months or longer?
Mar 27 2012 at 9:14am Copy Link
polycue What does "BackupOutlook may be used for 16 months" mean. Will it stop functioning after 16 months? Will the backup be unrecoverable after 16 months?
Aug 13 2012 at 10:24am Copy Link
cheryl hardesty Is this a giveaway?
Aug 14 2012 at 2:03am Copy Link
Mr Awesome This software will require repurchase after 16 months. but if you disable te auto update feature, then u can use the software indefinately. i have done so with other software from this vendor.
Aug 14 2012 at 9:44am Copy Link
Tom Chatterton I've been using this program for about a year and it does what it says. It's saved me several times since I began using it. It's a reliable and very easy to use program.
Aug 14 2012 at 10:08pm Copy Link
VLM Thomas Wetzel - During the last promotion here at BDJ, you wrote:

"We'll publish soon a release which supports Outlook 2010 (64bit)" and

"'Backup Outlook' backs up always the complete Outlook data file. I'm very sorry but you can't narrow it to a specific time range. It is planned in future releases that you can restore only specific folders or items or within a given time range."

Has either of these been done?

Also, the 16-month provision seems weird to me. What's the purpose of this?
Aug 15 2012 at 2:30am Copy Link
Antonio moreno interesante programa para los que utilizamos microsoft outlook como jestor de correo. Gracias
Aug 15 2012 at 1:32pm Copy Link
Preston Mitchell BackUp Outlook is an AWESOME Gift!

I have used a purchased copy of BackUp Outlook for nearly two years. This software presents the easiest, safest way to backup your Outlook email data files,

BkUpOutlook installs nicely in W7 Pro SP1 x64. And it plays nicely with Office 2010.

Do note that this software is a standalone program, not an add-in for Outlook.

Thanks Wisco for great gift.

Best regards,
Preston Mitchell
Aug 16 2012 at 12:05am Copy Link
Mike B @VLM: I'm not associated with the vendor, but the version history on the Wisco website says the following:

Version 3.0.0

'Backup Outlook' is now compatible with Outlook 2010 (64bit)

Oh, now I see that the BDJ widget that has the "Get It for Free" button also says, "including Outlook 2010 64 bit".

So it seems that the answer to one of your questions is yes. I don't know about the other questions.
Aug 16 2012 at 12:23am Copy Link
Thomas Wetzel @VLM: Yes, Outlook 64bit is now supported. The current release is not able to restore single items out of a backup. This is still in progress.

@PolyCue: 'Backup Outlook' runs only 16 months with this license. If you like it then you can buy 'Backup Outlook'. Perhaps there will be a similar promotion in the future.
Wisco Computerservice - Aug 16 2012 at 1:04am Copy Link
HKP Who actually needs a special program that does nothing else than back up the Outlook data? All we need to do is to search for the folder that contains these data, and you can use every backup software you want to execute an accordingly scheduled task. I’m pretty sure that nearly everybody already has installed a backup software or imaging software that he relies on. Yes, every imaging tool will also accomplish this task with ease.

Look for a folder named identities in the user folder. The path in Windows XP for the data of Outlook Express is, for example,

"C:\Dokumente and Einstellungen\NAME\Lokale Einstellungen\Anwendungsdaten\Identities \{54D209F1-4BDB-41BE-8500-8EB7395AACEC} \Microsoft\Outlook express train".

There is a corresponding folder of course also for the big Outlook and for the data of all other e-mail clients as well.

For the rest, it makes little sense to offer thus a program for people who can afford the expensive Outlook. It would be considerably more clever to offer such a thing for other e-mail clients as for IncrediMail, for example. Even if the premium version contains a function for the transference of the data to another computer which one can abuse for the data protection locally at another place of the system, this function is fast demanded too much with a bigger data amount.

However, it also is valid for the data of IcrediMail: The best one is a backup of the folder with the data of e-mails and contacts with a backup program of your trust. Furthermore, here the folder to be protected is in the area of the "Identities."

Another good method to back up the email data would be frequently securing them with a synchronizing software.
Aug 16 2012 at 1:25am Copy Link
Diego SEO @Hans: I need it.
I have been using Outlook since 1997 or so I can tell you that this backup software is very convenient and useful for ANY Outlook (Office) user. On the other hand, Outlook is a fantastic tool. Resuming: You're talking about something you know nothing about.

BTW: I have no relation with Thomas or Wisco, other than being a satisfied customer. They offer top quality products and excellent support.

Best Regards,
Aug 16 2012 at 2:43am Copy Link
Mr Awesome That is all besides the point. If it makes my job easier, then i will use the software. If i don't have to search and try to find all those folders and make sure that it actually works, why not spend the money on the software and be done with it. I lost 3 months worth of emai lbecause of a "backup solution" that did not work, 3 months was a lot of problems for me, so somethign like this is good. Plus you get it free today. What is your problem?
Aug 16 2012 at 3:54am Copy Link
HKP @ Diego SEO: So let’s summarize your arguments: I don’t know what I’m talking about. (How will you know that?) You need this software. (I do believe that!) It’s convenient. (Surely it is, especially for someone, who didn’t like to have a closer look under the hood of his system.) And now you think you’ve been convincing us all?

@ Mr. Awesome: Which of my words make you think that I got an issue? I completely understand your point of view referring backup tools. I experienced likely incidents in the past. However, it paid out for me to try out others until I found the two I can really rely on and, which are nothing at all inconvenient.
Aug 16 2012 at 4:39am Copy Link
DrTeeth Top hole program and top support from Thomas. Has saved my bacon more than once.
Aug 16 2012 at 5:45am Copy Link
VLM I appreciate this offer very much. Still, I am another who finds the licensing provisions a bit awkward and confusing.

Policy tab states:

"After you make a purchase of this BitsDuJour discount promotion, BackupOutlook may be used for 16 months."

and then

"Upgrades to future versions of the software will be free up to the next major version."

If the next major version occurs more than 16 months from now, then what happens?
Aug 16 2012 at 6:28am Copy Link
Thomas Wetzel @VLM:
If the next major version comes out then you can't use the license key.
You would need a new license key.
Wisco Computerservice - Aug 16 2012 at 7:27am Copy Link
VLM Thomas Wetzel - Do you mean that the existing key will stop working, or merely that the new version will require its own, version-specific key?

And what happens if NO new version comes out within 16 months. Does the software simply stop working one day?

And does the 16 months begin from date of purchase? Date of initial installation?

What happens if I reinstall the OS and reinstall all my apps? Does the 16 months begin anew?

I think you've really created a Pandora's box here.

Aug 16 2012 at 8:29am Copy Link
Stuart Krivis I don't see the point in using a backup app that will hold my data hostage after 16 months and require me to pay ransom to the developer to get it back. Kind of defeats the purpose of having a backup...
Aug 16 2012 at 10:10am Copy Link
DrTeeth @ Stuart K

Nobody is forcing you to use this software. Nobody is pulling the wool over your eyes. I suppose you'd also complain if the offer were withdrawn. No data is held hostage - you can restore for 16 months, and being the smart chap that you think you are, will have another backup solution organised for when BO stops working. Jeez, you might even like the app and pay for a licence!
Aug 16 2012 at 10:48am Copy Link
Dana McIntyre I have a copy of this software. I passed the deal along to my son, but the system is telling him that he has already purchased!! Not so. How can he get the deal?
Aug 16 2012 at 11:55am Copy Link
Patricia Hamilton Hi

I can't see any upgrade options on the website. So after the free updates for 12 months for any new updates after this would be new full price license. Is this correct?
Aug 16 2012 at 12:16pm Copy Link
DrTeeth @ Dana

Use different email addresses, even made up ones if you have your own domain. If you have Gmail, make up another email address based on your existing one, but with a full stop in it. Gmail ignores this but it will appear as a different address for software licensing.

Got an extra licence for myself (I'm a satisfied paying customer) and one for each of my family (3). A bargain too good to miss.

@ Patricia

IIRC, I got a year's licence at 50% discount after my first year ran out. I did ask earlier if extensions to this offer are charged at full price or attract a discount.
Aug 16 2012 at 12:35pm Copy Link
Dana McIntyre Actually I did / he did. My address is via hotmail. His is via gmail. Not sure where the confusion lies.
I will try another email address. Thanks. Dana
Aug 16 2012 at 3:45pm Copy Link
Patricia Hamilton @ Dr Teeth

Thanks for the info. Hopefully we might get an answer though it's likely I would just buy a license anyway.
Aug 16 2012 at 5:05pm Copy Link
Microgoddess Microgoddess Dana, it's not the email addresses...they won't send more than one license to the same IP address. Which means multiple people in a household, library, Starbucks, etc. can't get this deal.
Aug 16 2012 at 5:06pm Copy Link
Nico Westerdale Dana,
We did just implement a more strict set of rules to stop abuse of the system. You have to purchase from a different email address, computer and/or location if you need a second copy. I see how this may be a little bit of a problem in some cases, we will consider relaxing the rules a little if it continues to be a problem.
BitsDuJour Admin - Aug 16 2012 at 5:09pm Copy Link
Bruce I also question the policy of:
"After you make a purchase of this BitsDuJour discount promotion, BackupOutlook may be used for 16 months."

It sounds like the program is "time-bombed" and will stop functioning on 16months (plus a day) after install. If true I will not use or recommend such a software or such vendor.

So what exactly happens to us at that 16 months plus a day -- what happens to the software, and what is the disposition of all the data that way may have stored off with this program?
This is sooooo unclear.
Aug 16 2012 at 5:47pm Copy Link
Jay M Can it backup Outlook while it's running?
Aug 16 2012 at 9:28pm Copy Link
Nico Westerdale Bruce,
Thomas has tried to be very clear above. With this license the program will run for 16 months. As a reminder the price for this promotion is $0!
BitsDuJour Admin - Aug 16 2012 at 9:31pm Copy Link
VLM Nico, with all due respect, IMO Thomas has created a quagmire of ambiguity here. Above, I listed several questions, not one of which has received a response.

When this many people express confusion, and unless they are all idiots (unlikely here :), it's reasonable to look for a source of the confusion. This is such an unusual provision, 16 months is such an atypical number WRT any form of licensing with which most (or all) of us are familiar, we just don't get what Thomas is after.

I think we all wonder what the underlying motivation might be. What is Thomas' goal, what does he wish to achieve? Perhaps if we comprehended that, we'd all lay off this question.

For example, if he wishes this to be a promotional release leading us toward purchase of a full product, that's fine with all of us. Or if there is some other motivation, that's probably fine, too.We'd just like to understand.

Fair comment?
Aug 16 2012 at 9:42pm Copy Link
Tom Chatterton I'm not the least confused. As I mentioned before this is an excellent product that has proven itself to me with over a year of regular use. The guy's giving an excellent little easy to use product away for FREE and there's a bunch of - well - people looking a gift horse in the mouth and up it's anus. The deal is over in 57 minutes and if you didn't granb this freebie no matter what the future restictions then you've screwed up. I don't understand why so many trolls attack these vendors when they are giving away FREE products. But I guess I answered my own question, didn't I? Trolls do what they have to do to upset everyone.
Aug 16 2012 at 11:06pm Copy Link
Beau Sheleen @Tom Chatterton
I dont think you should class these people that question the 16 month term as Trolls.
I am certainly no Troll.
I would like to know if after the 16 month term , will I be able to restore the backups that I have created?
If not then I thank Bitsdujour for the program,but no thanks.
Aug 16 2012 at 11:49pm Copy Link
Tom Chatterton This comment has been deleted due to a violation of the rules
Aug 17 2012 at 12:13am Copy Link
DrTeeth FWIW, I managed to get four licences from the same IP addy using different emails on the same domain :-).
Aug 17 2012 at 3:47am Copy Link
Dana McIntyre Well this new IP restriction, which I understand in principle, doesn't work well for families on one ISP or as another stated earlier in this conversation...someone at a public WIFI site. My son didn't get to partake of the deal due to this new restriction.
Nico, I hope you can readjust this new policy! Multiple licensees make complete sense for high-tech families with multiple users.
Aug 17 2012 at 9:55am Copy Link
Stuart Krivis @DrTeeth,

I would be perfectly ok if the policy was that I could use this version for free, or if I could use all minor versions until the next major version, etc.

What I take exception to is a "free" app that can only be used for a limited period of time. To my mind, that's a demo or trial version, not an actual free version.

I don't have any problem with trial or demo software. I prefer not to use it, but if it works for some people then more power to them.

BTW, I think your reply to me was rather condescending. Shame on you.
Aug 17 2012 at 10:03am Copy Link
Chris Roy Jackson I would also like to understand the policy of:
"After you make a purchase of this BitsDuJour discount promotion, BackupOutlook may be used for 16 months."
I got the promotion and plan to install it today or tomorrow. However, 'WHAT HAPPENS AFTER 16 MONTHS???"

ALSO, while I THINK this is designed for OutLook... will it also work for OutLook Express ???
Aug 17 2012 at 10:50am Copy Link
DrTeeth @ Stuart K

What I posted was the toned down version. *I* thought you were VERY insulting to Thomas, shame on you.
Aug 17 2012 at 12:07pm Copy Link
Roger Thomasson Ok folks, let's keep it respectful.


BitsDuJour Admin - Aug 18 2012 at 4:35am Copy Link
HKP @ Chris Roy Jackson: For you didn’t get a reply since yesterday, I guess that nobody will mind that I try to answer your question: When the licensed period is over, this software will behave like virus protection shareware. If you refuse to pay the next fee then you no longer will be able to use this software. The vendors reply to the corresponding question above was this: “'Backup Outlook' runs only 16 months with this license. If you like it, then you can buy 'Backup Outlook'. Perhaps, there will be a similar promotion in the future.”

This doubtless means that the users of this promotion software will have to buy an additional license period (like it’s usual for a certain kind of protection software but not for backup tools) or after expiration of this free license, they’ll have to face at least the issue that they cannot be longer use Backup Outlook to restore the backups created with Backup Outlook to their proper places. If a misfortune happens, the expiration has been forgotten, and the backup will be needed, the users of this promotion are forced to buy a further license.

Even so, the loss of the convenience to restore the secured data to all their appropriate places isn't appearing to be the single issue: During the discussion thread, we don’t get an answer from the vendor like don’t worry; the data are stored as zip files, for example, which you can copy back to their correct places with your internet explorer still after expiration of the license. So the data are probably stored in a format that only Backup Outlook can read. I think this explains the reservation expressed in some comments.

Like you, I would appreciate to see the capability of Outlook Backup to back up at least the data of Microsoft’s Outlook express, and the email client included in the live essentials for Windows 7 users as well, but this one-trick pony can actually handle nothing else than the big Outlook. On the vendors German website, you’ll find this description: “'Backup Outlook' läuft auch unter Windows 7 und mit Outlook 2010. Alle Outlook-Versionen werden unterstützt!“ This means that there will be supported all versions of the big Outlook, but not Outlook express and not the email client from the live essentials. The English version of the website lacks this paragraph. In the internet, you’ll find a different vendor offering a similar solution for Outlook express (OEBackup).

The English description of Backup Outlook from Wisco Computerservice you’ll find under, and the more detailed German description under There you’ll find this sentence: “Ihre Outlook-Sicherung kann gepackt werden, um so Festplattenplatz zu sparen.“ This means, to reduce the required disk space we can pack an archive with Backup Outlook if we want to. Which formats are used and - even more important - which format we will get back after unpacking the archive, vendor's website doesn’t designate. Calendar data, for example, we would like to get back in the format “.ics” .
Aug 18 2012 at 3:27pm Copy Link
VLM Excellent Hans. Thank you.
Aug 18 2012 at 8:34pm Copy Link
Johno Will this program wok with Outlook Express ? I still have an 'oldish' Win XP system with it.

Sep 29 2012 at 5:16am Copy Link
w guest I'm not clear on the statement " After you make a purchase of this BitsDuJour discount promotion, BackupOutlook may be used for 16 months. "

Are we buying software that will remain ours -- especially since it will contain our personal information? Is it time-limited? How is that useful, as I would be buying this so I will *always* have access to this information, not for merely 16 months?
Sep 29 2012 at 9:29am Copy Link
David Sutphin I have lots of old emails that Outlook will not let me delete. So, I would like to back up everything except the actual emails so that I can delete all of the old emails and then restore Outlook so that I have Outlook with everything BUT the old emails. Can I do that with BackupOutlook?
Sep 30 2012 at 10:41pm Copy Link
njf I'm not clear on the statement " After you make a purchase of this BitsDuJour discount promotion, BackupOutlook may be used for 16 months. "

Are we buying software that will remain ours -- especially since it will contain our personal information? Is it time-limited? How is that useful, as I would be buying this so I will *always* have access to this information, not for merely 16 months?


I also would like an answer to this question. I am a user of BackupOutlook but my free updates have expired. I would buy this to renew it but not if the software will stop working after 16 months.
Oct 2 2012 at 2:48am Copy Link
Tony Jacobson Does this work with Exchange? I have over five gigabytes of mail on the server, but my backup is only 19 kilobytes. I selected all the items for the backup.
Oct 2 2012 at 4:28am Copy Link
VLM Back up and restore accounts?

Shadow backups? (While Outlook is running)
Oct 2 2012 at 5:02am Copy Link
Robert Rodenberg Will this work with "Windows Live Mail 2012"? (Windows 7 replacement client for Outlook.)
Oct 2 2012 at 6:06am Copy Link
Tom G "may be used for 16 months."?
That is very expensive. There are lots of comprehensive backup products out there, say Acronis, Backup4All etc., that can backup not only Outlook but also other files.
Oct 2 2012 at 7:54am Copy Link
Randolph Eason Apparently the deal is after 16 months the program will no longer backup or recover. Then you will have to repurchase another copy even to recover a backup made during the first 16 months.

Essentially this is a 16 month full functioning "trial" that you pay 1/2 price for.

I think you are better off to forget this offer and get the free trial and if you like it buy the full version once.

BTW Does not work with Outlook Express.
Oct 2 2012 at 7:56am Copy Link
Thomas Wetzel @everybody:

The 'Backup Outlook' license you buy today will never expire.
You can install it forever with the installation file which you should download after your purchase and you should save it on your own disk.

I'm very sorry for the confusion. :-)
Wisco Computerservice - Oct 2 2012 at 11:49am Copy Link
Thomas Wetzel @John:

'Backup Outlook' backs up Outlook but not Outlook Express which is a totally different product.
Wisco Computerservice - Oct 2 2012 at 11:50am Copy Link
Thomas Wetzel @Tony:

If you try to back up your Outlook with Exchange then only the settings are backed up. The data is stored on the Exchange server.

If you want however a backup of your data, too, then you need the Professional edition of This tool enables you to synchronize an Exchange account with an Outlook data (pst) file.
Wisco Computerservice - Oct 2 2012 at 11:51am Copy Link
Thomas Wetzel @David:

It seems as if your Outlook data file is corrupted. Please examine it with the tool scanpst.exe.
Wisco Computerservice - Oct 2 2012 at 11:52am Copy Link
Thomas Wetzel @VLM:

Accounts can be backed up and restored.
If you restore to another user account then the passwords can't be restored because they are encrypted.

You need to close Outlook.
If you start a backup with 'Backup Outlook' and Outlook is still open then 'Backup Outlook' tries to close Outlook.
Wisco Computerservice - Oct 2 2012 at 11:54am Copy Link
Thomas Wetzel @Robert:

Windows Mail has nothing to do with Outlook. 'Backup Outlook' doesn't work with Windows Mail.
Wisco Computerservice - Oct 2 2012 at 11:54am Copy Link
VLM Thomas Wetzel - Thank you. One detail ... does BAckup Outlook force close Outlook, or does it provide a confirmation dialog?
Oct 2 2012 at 2:53pm Copy Link
David Sutphin Thanks for the response Thomas but you did not answer my question! :-)

(I've tried scanpst.exe and it doesn't fix the problem.) So, I will ask again:

"I have lots of old emails that Outlook will not let me delete. So, I would like to back up everything except the actual emails so that I can delete all of the old emails and then restore Outlook so that I have Outlook with everything BUT the old emails. Can I do that with BackupOutlook?"

Can BackupOutlook backup everything except the emails? If it can, then I would be content to back everything elseup, delete the old .pst file and start fresh without the old emails.
Oct 2 2012 at 6:17pm Copy Link
Wearsie Jackson Glad you're offering this deal again! I missed last time around!
Oct 2 2012 at 6:35pm Copy Link
DrTeeth I have been using BackupOutlook and have Outlook 2010 open all the time, polling my mail server every 5 mins. BackupOutlook will close Outlook, back up and then reload it again. *Very* occasionally, this fails as Outlook sometimes holds the PSTs open for a few seconds. I have requested a user-configurable delay (5-10 secs should do it) between BO closing Outlook and then starting the backup. Currently, if this happens, I just manually run the backup.

Cannot recommend this program and the author enough.
Oct 2 2012 at 10:45pm Copy Link
VLM Dr. Teeth - Thank you. I live in Outlook and cannot imagine giving up control of it to anyone or anything. Does BackupOutlook remember the entire state of Outlook ... even including what is open? For example, if you simply open a message into a window but without replying or forwarding, then Outlook crashes, in my experience Outlook forgets. So for me, I have to try and reconstruct what was open, not always easy.

Missed the promotion anyway ... fell asleep! Sigh ...
Oct 3 2012 at 12:51am Copy Link
mnazmi Outlook 2013 versions will be supported soon ?
Mar 4 2013 at 2:01am Copy Link
DrTeeth Brilliant software, does what it says reliably. I have had this for well over a year and it is the best IMHO.

RARELY tries to back up Outlook when the latter has not closed down fast enough. Have requested a user-defined delay be implemented. Not fault of this software.

Good tech support and responsive vendor.
Mar 6 2013 at 2:29am Copy Link
Bob Hughes Why does the license for this software expire after 16 months? Essentially, this is a 16 month software "rental", after which one would have to purchase another licence, correct?
Mar 6 2013 at 2:53am Copy Link
Thomas Wetzel Hi Bob,

Thank you for this info. This must be a relict of a previous 24h sale.

The license you buy today will never expire.

Yes, Outlook 2013 will be supported soon. We are currently working on this release.
When you buy 'Backup Outlook' then you get a 12 month update protection guarantee.
Wisco Computerservice - Mar 6 2013 at 4:18am Copy Link
Bob Hughes Hi Thomas,

Thanks for your reply. One more question:

How does BackupOutlook differ from simply exporting everything
to an Outlook Data file (in Outlook Advanced Options)?

Mar 6 2013 at 5:23am Copy Link
Thomas Wetzel Bob,

first of all this is a manual task for you. You need to remember to do this regularly.
'Backup Outlook' does this for you automatically. Calculate how much time you save with this automation and you know your ROI.

Additionally 'Backup Outlook' doesn't back up only the pst file. There are several settings backed up which are spread all over your computer. You can back up those settings manually, too.
But you need to know exactly where to find these entries and your afternoon is gone - each time you want to back up your Outlook.
Wisco Computerservice - Mar 6 2013 at 7:22am Copy Link
Bob Hughes Thanks, Thomas.

Does BackupOutlook save settings for Exchange accounts and also save the .ost file ?

Mar 6 2013 at 7:31am Copy Link
mnazmi Thanks for reply
the other my question is; Is it possible backup .ost file and restore ?

Mar 6 2013 at 7:47am Copy Link
David Palmer Hi

What about upgrades?

Are upgrades for the next major version discounted or do you have to rebuy a whole new license?

Mar 6 2013 at 12:07pm Copy Link
David Vaughan I purchased but have Outlook 2013 64-bit on Windows 8. I hope the wait won't be too long for the compatible update..
Mar 6 2013 at 11:58pm Copy Link
DrTeeth This is an excellent product and it has paid for itself on many occasions. I have to say I have not found it necessary to purchase another year's worth of upgrades as a) the updates are not that frequent and b) seem to be limited to ensuring compatibility with the various new versions of Outlook and OS. If I could see some actual program enhancements I could be tempted.
Nov 18 2013 at 2:15pm Copy Link
peter schleifer I have Outlook 2003, and this early version comes with a big problem, you can transfer the pst file to another computer, but there (and because the relevant information for this is within the program itself, or some other file nobody knows of or at least will tell you), OL will download all your POP files from your accounts that have not yet been downloaded to THAT computer, and this means it will download all those POP mail that is already within the folder structure of the copied pst file, a second time into the general inbox, so in other words, copying the pst file will not tell the OL 2003 installation on the second computer that all that ancient POP mail is already there, and you'll get several hundred falsely "new" mails into your inbox, which is nightmare when OL does this when you are connected to the internet by some Wifi for example.

Since I cannot update to Outlook 2010, for other reasons, and being unable to resolve this problem (no help whatsoever to this in any of the numerous OL "help" sites), I stopped to try to access my mail from my second computer.

Now the description here says, "Backup Outlook quickly and reliably saves all of your Outlook data, ensuring that you'll be able to restore an exact replica of your Outlook application to a new computer".

That's why I am wondering if BO can resolve my problem. Of course, I would not want it to restore "an exact replica of [my] Outlook application" (including the program), but just an exact replica of all my data and all my settings (and replacing the pst file, too), the OL program itself being installed on both computers of course. But I would like to "know" that second OL installation then that all these POP files have already been downloaded to the "imported" pst file, so that it only downloads the "really new ones".

Would this be possible and without problems? And if yes, is the license by computer, which would mean I would need two licenses, in order to then "backup" to my first computer, too?

Even if this is NOT possible, BO might always be a very good program for anybody needing to backup his other OL files, it's just me who only needs "backup" of the mail, and of nothing else, so of course I can always copy the pst file from one computer to the other without needing BO for this, but as said, with the above-described problem.
Nov 20 2013 at 1:48am Copy Link
Francis Pillow how is an incremental of a pst file accomplished?
Nov 20 2013 at 5:09am Copy Link
Thomas Wetzel @Francis:
'Backup Outlook' makes always full backups. An incremental backup would take much longer than a full backup.
Wisco Computerservice - Nov 20 2013 at 7:59am Copy Link
Thomas Wetzel @Peter:
I'm very sorry but it's not public in what registry hive this information is being stored.
My advice:
Clean your inbox. Then connect the first time with your mail server. All old mails will be downloaded to the inbox again. Now you can just remove all your old emails.

Even better recommendation:
Don't leave mails on your mail server. :-)
You've already stored them on your computer.
Wisco Computerservice - Nov 20 2013 at 8:03am Copy Link
Francis Pillow "Not only that, you'll also have the ability to schedule incremental backups so that your latest data is always preserved."

What does this phrase mean? I am confused.
Nov 20 2013 at 9:15am Copy Link
David Turner Moving from work machine to personal machine, will Outlook on the personal machine be able to open archived messages even though it will be a different email/username?
Nov 20 2013 at 9:30am Copy Link
Johno Does this product work with Outlook Express ?
Nov 20 2013 at 2:57pm Copy Link
Nico Westerdale Great News! Wisco Computerservice has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Nov 21 2013 at 12:11am Copy Link
Brad I have been using this program since early 2009 through multiple computers and the product has never failed to replicate and bring across my Outlook .pst file to new installation with everything restored from the old computer period. IMO it is one of the easiest programs to use, and since I am an die hard Outlook user, it is a must install for me. It is a trouble free product.

When I have had a support issue with the operation/function of the product (as I recall was only twice) the fix was to reinstall BackupOutlook to refresh the installation and it worked great after this. Now if I have an issue come up, I will automatically default to reinstalling the product. When you need support, Thomas always responds quickly. Couldn't ask for more.

Northern California
Nov 21 2013 at 5:41am Copy Link
Johno Hi,
Will this program backup Outlook Express ?

Apr 30 2014 at 4:29am Copy Link
Dave V @John Storrs - Check their website. It lists all compatible versions of Outlook under the System Requirements section at the bottom of the Home Page.
Apr 30 2014 at 7:42pm Copy Link
Johno Dave,
thankyou for your response.

I had a look at the web page but really that doesnt help me that much. As 'Outlook Express' is still a MS product and just a scaled down version of the actual full product (read - simpler) of the time one could easily feel that it should work with it. I was simply after a confirmation from the company themselves. (often these programs will work in this situation, but not always.

Its very sad that the company themselves are not making an effort to monitor this page and respond themselves. I hope that is not a reflection of their general support attitude.

A+ & MCSE '08
Apr 30 2014 at 7:51pm Copy Link
Thomas Wetzel @John:
I'm very sorry but "Backup Outlook" doesn't back up Outlook Express. Outlook Express is a completely different program.
Wisco Computerservice - May 1 2014 at 1:26am Copy Link
DrTeeth @ John

Outlook Express is NOT a scaled down version of Outlook. In terms of features it is, but it is a completely different program with different file formats etc.

There are programs that will do as you wish, but this ain't one of them.
May 1 2014 at 12:40pm Copy Link
Johno @ 'Dr Teeth' you are correct, they different programs, one is free one is purchased & has a business focus, they have different file formats (*.pst & *.dbx), the full Outlook is programmable with VBA, Express is not, the full version can have a message store & settings on a server, Express cant, the full version has a journal, a task function, a calender - Express does not, Express does not have a junk mail filter like Outlook, in actual programming wise about the only thing similar is that they both have the word 'Outlook' in their name, thats about it. There are more differences, even the amount of mail protocols that Express will handle is less, etc. etc.

My response was rushed & I am sorry for the misunderstanding from that perspective.
However, it is a simpler (as i said in my first post 'read simpler') e-mail program
and it I know that I am not the first one who has asked this question about this program. It would be a great option for this program to be able to work with Express as well.
Its great that Wisco has come along and responded, thankyou.

May 1 2014 at 6:18pm Copy Link
Richard Will this purchased license last forever or will it expire after a year?

Can I de-register on the old computer and re-register on the new computer

I got this in 2012 as the Free app of the day and it was supossed to be a forever license, but guess what? It expired!
Oct 8 2014 at 6:54am Copy Link
fpi fpi Is transfer of a license to another owned computer is allowed without limit ?
BackupOutlook is licensed per computer, and not per user, is it a limitation for transfer of license?
What about financially for the upgrade to next version of the software when that version will be available?
The planning of that future version is-it for 2014 or for beginning of 2015 ?
Oct 11 2014 at 2:10am Copy Link
Thomas Wetzel @Richard:

The purchased version doesn't expire ever.
Your mentioned free app of the day wasn't supposed to be forever free. It was run-time limited for one year.

Yes, you can uninstall "Backup Outlook" and use it on a new computer.

@fpi fpi:
You can transfer the license from one computer to another if you change your computers. You can't use it to back up and restore as a technician. For this purpose we offer special Technician licenses.
You get one year of free update when you buy "Backup Outlook".
After this time it's up to you if you keep your existing license without any additional costs.
Or you buy a Renewal license (50% of the full, not discounted price) and you get another year of free updates and support.
Wisco Computerservice - Oct 11 2014 at 10:31am Copy Link
Richard P What version of the current program?
Oct 11 2014 at 9:58pm Copy Link
fpi fpi @Thomas Wetzel Thanks for your reply.
Concerning the Technician licenses, what are the financially conditions.
Can you give also details on the possibility or not, to migrate data and email password from one Outlook to a different realease version (2013 to 2010, or 2003 to 2013, for example)?
Registry data are stored in different locations for different revisions of Outlook.
Once the year has elapsed, is-it possible to renew a license ?
Say every two or three years by example?
Finally, a major update or minor it is expected soon?
Concerning the menu "THE FINE PRINT" in BitsDuJour", why the data "Transfer of a license to another owned computer is allowed." is no present?
An other information shall be "For buyers of BackupOutlook after one year, their license isn't withdrawn".
Infoline: "After you purchase BackupOutlook it may be used indefinitely." is also reassuring.
Oct 12 2014 at 3:46am Copy Link
Scott Van Leeuwen This software is fantastic. I have used it for the last year and I have been able to successfully restore my Outlook with any problems what so ever. It is by far the best Outlook Backup Software.
Oct 12 2014 at 9:38am Copy Link
Wearsie Jackson VERY responsive author! I had problems and he emailed me numerous times. EXCELLENT support!
Apr 25 2015 at 10:12pm Copy Link
GoodNPlenty Does this support Office 365 Outlook 2013?

Thank You
May 1 2015 at 2:07am Copy Link
David Vaughan I was going to ask but went to their website instead and found...

"Backup Outlook" runs on Windows 10, Windows 8 Windows 7, Windows 2000/XP and Windows Vista with Outlook 2000, Outlook 2002 (XP), Outlook 2003, Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016 (32bit and 64bit).

It works great!
Dec 10 2015 at 12:46am Copy Link
John Hood What version is this? I have
Dec 10 2015 at 6:34am Copy Link
Retired Engineer I run "MS Outlook-2010" with "Outlook Hotmail Connector 32-bit" on my "W7 Home Premium x64" desktop PC. Given complexities introduced by "Hotmail Connector 32-bit", how would I go about backing up my desktop PC's Outlook files from my C: disk drive, to my data-only E: drive? Have you verified that this will work flawlessly, with no crashes I need to recover from? Can I obtain a walk-thru/talk-thru from you on precisely how to do this?

What would you have to say to me about *restoring* Outlook-2010 from my E: drive back to my C: drive?
Dec 10 2015 at 7:04am Copy Link
Jeanie Kiser I'm looking for a software that can not only backup (and restore) my Outlook 2007 email and contact files on an external hard drive, but also combine my files. It is installed on a Windows 7 - 64 bit computer. Is there an option to combine files and delete 'exact' duplicates to create one streamlined file? If not, is there a product that you recommend for this purpose?

Thank you for your time...
Dec 10 2015 at 7:54am Copy Link
Harald User Hello, do you also have an option for upgrades? Thanks.
Dec 10 2015 at 5:22pm Copy Link
Nico Westerdale Great News! Wisco Computerservice has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Dec 11 2015 at 12:11am Copy Link
InterestedParty I have a question if I may...

"BackupOutlook is licensed per computer, and not per user." - in the testimonial scenarios where the data was backed up on the *old* computer and restored on the *new* computer, were two licenses required ?
Dec 11 2015 at 3:03am Copy Link
Jeanie Kiser Haven't received a response from my question yesterday...

Does anyone know if there is an option to combine files, delete 'exact' duplicates and create one streamlined file to backup? If not, do you know of a product that does this that you would recommend?

Thank you...
Dec 11 2015 at 3:18am Copy Link
Harald Vogel Hi, do you also have an offer for upgrades? Thanks.
Jun 16 2016 at 2:37am Copy Link
Rich Ackerson I have a question about your licensing. The "Fine Print" states "After you purchase BackupOutlook it may be used indefinitely", however I am experiencing something different.

I purchased a license to this product more than a year ago. The version installed on my computer is 4.0. Because my purchase was more than 12 months ago, I did not expect to be able to download updates, but I did expect to be able to use the software.

When I try to run the program, I AM able to define a backup job, but when I try to run that job, I am presented with a dialog titled "Buy Renewal License for Backup Outlook". This dialog tells me "You have used this version for 13 months. If you buy BackupOutlook then you have the right to download and use the latest releases for 12 months for free. I'm very sorry but this period is over. Please click on "Buy Renewal license" to purchase your Renewal license for this version."

I can select the Already Bought button and resubmit my registration information but I am not permitted to back anything up. If the license permits indefinite usage, shouldn't I be able to use BackupOutlook to back my system up?

Jun 16 2016 at 1:44pm Copy Link
Prashant User I have faced exact situation with this software
Jun 17 2016 at 1:14am Copy Link
Doug Lietz Hoping to hear back from the developer about the software shutting down after 12 months.
Jun 17 2016 at 5:53am Copy Link
Drew Vogel Not going to buy until we hear back about 12 month shut-down, especially in light of the "Fine Print".
Jun 17 2016 at 7:12am Copy Link
DrTeeth My version is and I have been using it for years.
Jun 17 2016 at 8:17am Copy Link
Edward Smith I was considering this but I will not buy until the developer answers the question asked 22 hours ago.
Jun 17 2016 at 8:24am Copy Link
Constantin Florea The version we are promoting has lifetime use. I have just contacted the vendor regarding the 12 months issue you mention.
BitsDuJour Admin - Jun 17 2016 at 8:25am Copy Link
Rich Ackerson I don't want to unfairly represent BackupOutlook so I am posting my follow-up findings.

My original purchase was for version 3; I have the installer for 3.0.18 downloaded and archived. While within my 12 month subscription, version 4 must have been released because I have the v4 installer downloaded for it as well.

Before my post yesterday I reinstalled version 4 and provided my license key. The application did NOT report it has invalid. Then I had the issues I reported previously.

Today I uninstalled BackupOutlook and installed my version 3 copy, using the same license code I tried yesterday. It installed with no problems and WAS able to backup my Outlook.

So it appears the Fine Print may be accurate - we are definitely > 12 months out from version 3's support window. I just can't explain why my version 4 install doesn't work.
Jun 17 2016 at 9:00am Copy Link
Thomas Wetzel @Harald Vogel:
I'm very sorry. The promotion covers only the full version.

"Backup Outlook" runs forever indeed. But you need to use the version that you've bought. When you buy "Backup Outlook" then you get free support and updates for twelve months. After this time you can keep the current release and it runs forever. If you install a newer version then you need to buy a Renewal license.
Wisco Computerservice - Jun 17 2016 at 11:44am Copy Link
William Billick The latest version of Wisco BackupOutlook, as shown on their website, is 5.0.

Is the 5.0 version being offered here today?

And if I purchase this promotional offer through BitsDuJour will I be able to use version 5.0 indefinitely, even after version 6.0 is eventually released? Based on the posts above there seems to be some confusion about that.
Jun 17 2016 at 1:33pm Copy Link
Gr3gw Can Backup Outlook be scheduled to run with Scheduled Tasks? I see configurations can be saved but can they be invoked as scripts in Scheduled Tasks?

Jun 4 2017 at 8:57pm Copy Link
DrTeeth Hi,

I have version 3.0.21 which works perfectly with Outlook 2010 (32-bit).

I do not see myself ever buying another version of Office, but will use my current version for as long as possible.

I am just wondering if there have been any changes made to Backup Outlook which would benefit me?

@ Gr3gw

I am not sure what problem you are having, but Backup Outlook can schedule backups itself. It also, very handily can close Outlook, do the backup and then load it when done.

This is **THE** best Outlook backup tool that there is.

Jun 6 2017 at 1:48pm Copy Link
SueW @DrTeeth, I also use Outlook 2010 (32-bit) -- on Win7. Here is the changelog: http://www.backupoutlook....rce=navbar. Looks like any updates benefit only newer versions of Outlook and Windows.

By the way, I agree that this IS the best Outlook backup tool.
Jun 7 2017 at 6:47am Copy Link
Greg Wondering if the backups are indexed and searchable on an email by email or email address or date basis, and recoverable or able to be viewed?
Jun 7 2017 at 11:15am Copy Link
John User Is this for more than 1 computer?
Jun 8 2017 at 3:07pm Copy Link
Ron Flurnoy downloaded to my old laptop with no problem and copied entire outlook files, my new lap top I get a popup that says that outlook can not be found. It is not good for me if i can not get it to update the outlook on my new laptop. I have some pop3 accounts i want to move to new laptop.
Apr 1 2018 at 4:28pm Copy Link
David Sutphin Does Not Work - A problem from the start.
I'm running Office365 with the current version of Outlook. After first installing, trying to start the program gives me a message that it needs another component from Calendar Creator and for me to insert the Calendar Creator CD (This is BackupOutlook telling me this.) BackupOutlook's support solution is for me to uninstall CalendarCreator. After doing that, the program appears to run but it does not back up most of Outlooks components. It doesn't back up the email accounts or the .pst files. BackupOutlook's support response is for me to uninstall Outlook and try doing a manual install of Outlook which seems to be defeating the purpose of this product.
Jul 17 2019 at 5:44am Copy Link
Thomas Wetzel "Backup Outlook" relies on a clean and intact installation of Outlook. In your case the Calendar Creator did replace a dll of the office installation. This causes the conflict of the both tools.

I didn't recommend to manually install Outlook but I recommended to switch from the click-to-run installation mode to the "classsic" installation mode.

It might not work on one computer.

But "Backup Outlook" is installed on nearly 30,000 computers throughout the world.
Wisco Computerservice - Jul 17 2019 at 1:39pm Copy Link
David Sutphin Try searching Google for Outlook "click-to-run installation mode" and also Outlook "classic" installation mode and see what kind of results you get or rather what you don't get. How many people have done that or know what it is? In both situations, your solution is that it's not your problem, it's the other guy's. Bad product & bad support.
Jul 17 2019 at 3:48pm Copy Link

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