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Virus Scan for CloudBerry Backup

Backup and Recover Data Using Amazon S3 Storage

CloudBerry Online Backup is a simple, reliable, and powerful backup and restore application that leverages Amazon S3 storage to safeguard your critical data.

Our virus scan reports this download is 100% Clean Free Download

Download Virus Scan - CloudBerry Backup for PC

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus ProgramResultScan Date
MicroWorld-eScan (v 12.0.250.0) Clean 3/10/2013
nProtect (v 2013-03-10.01) Clean 3/10/2013
CAT-QuickHeal (v 12.00) Clean 3/9/2013
McAfee (v 5.400.0.1158) Clean 3/10/2013
Malwarebytes (v 1.70.0.9) Clean 3/10/2013
K7AntiVirus (v 9.163.8328) Clean 3/8/2013
TheHacker (v None) Clean 3/10/2013
NANO-Antivirus (v 0.22.8.50837) Clean 3/10/2013
F-Prot (v 4.6.5.141) Clean 3/10/2013
Symantec (v 20121.3.0.76) Clean 3/9/2013
Norman (v 7.00.22) Clean 3/10/2013
TotalDefense (v 37.0.10327) Clean 3/10/2013
TrendMicro-HouseCall (v 9.700.0.1001) Clean 3/10/2013
Avast (v 6.0.1289.0) Clean 3/10/2013
eSafe (v 7.0.17.0) Clean 3/7/2013
ClamAV (v 0.97.3.0) Clean 3/10/2013
Kaspersky (v 9.0.0.837) Clean 3/10/2013
BitDefender (v 7.2) Clean 3/10/2013
Agnitum (v 5.5.1.3) Clean 3/9/2013
SUPERAntiSpyware (v 5.6.0.1008) Clean 3/10/2013
ByteHero (v 1.0.0.1) Clean 3/10/2013
Sophos (v 4.86.0) Clean 3/10/2013
Comodo (v 15518) Clean 3/10/2013
F-Secure (v 11.0.19020.35) Clean 3/10/2013
DrWeb (v ) Clean 3/10/2013
VIPRE (v 15964) Clean 3/10/2013
AntiVir (v 7.11.64.86) Clean 3/10/2013
TrendMicro (v 9.740.0.1012) Clean 3/10/2013
McAfee-GW-Edition (v 2012.1) Clean 3/10/2013
Emsisoft (v 3.0.0.569) Clean 3/10/2013
Jiangmin (v 16.0.100) Clean 3/10/2013
Antiy-AVL (v 2.0.3.7) Clean 3/10/2013
Kingsoft (v 2013.1.8.219) Clean 3/4/2013
Microsoft (v 1.9203) Clean 3/10/2013
ViRobot (v 2011.4.7.4223) Clean 3/10/2013
GData (v 22) Clean 3/10/2013
Commtouch (v 5.4.1.7) Clean 3/10/2013
AhnLab-V3 (v 2013.03.11.00) Clean 3/10/2013
VBA32 (v 3.12.20.2) Clean 3/8/2013
PCTools (v 9.0.0.2) Clean 3/10/2013
ESET-NOD32 (v 8100) Clean 3/10/2013
Ikarus (v T3.1.4.0.0) Clean 3/10/2013
Fortinet (v 5.0.43.0) Clean 3/10/2013
AVG (v 10.0.0.1190) Clean 3/9/2013
Panda (v 10.0.3.5) Clean 3/10/2013

SHA-256 Hash: f2448dc6b30460662bd5d1302602b5013ea03d698716a7ed019e363d87edd8f3
Learn more about Virus Scan SHA-256 Hashes and Virus Scan False Positives

Download Virus Scan - CloudBerry Backup for Mac

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus ProgramResultScan Date
Bkav (v 1.3.0.8455) Clean 11/25/2016
MicroWorld-eScan (v 12.0.250.0) Clean 11/26/2016
nProtect (v 2016-11-26.01) Clean 11/26/2016
CMC (v 1.1.0.977) Clean 11/25/2016
CAT-QuickHeal (v 14.00) Clean 11/25/2016
ALYac (v 1.0.1.9) Clean 11/25/2016
Malwarebytes (v 2.1.1.1115) Clean 11/26/2016
Zillya (v 2.0.0.3135) Clean 11/25/2016
SUPERAntiSpyware (v 5.6.0.1032) Clean 11/25/2016
TheHacker (v 6.8.0.5.1152) Clean 11/26/2016
K7GW (v 9.245.21632) Clean 11/26/2016
K7AntiVirus (v 9.245.21632) Clean 11/25/2016
Arcabit (v 1.0.0.788) Clean 11/26/2016
Baidu (v 1.0.0.2) Clean 11/25/2016
Cyren (v 5.4.16.7) Clean 11/26/2016
Symantec (v 20151.1.1.4) Clean 11/26/2016
ESET-NOD32 (v 14506) Clean 11/26/2016
TrendMicro-HouseCall (v 9.900.0.1004) Clean 11/26/2016
Avast (v 8.0.1489.320) Clean 11/26/2016
ClamAV (v 0.99.2.0) Clean 11/26/2016
Kaspersky (v 15.0.1.13) Clean 11/26/2016
BitDefender (v 7.2) Clean 11/26/2016
NANO-Antivirus (v 1.0.70.13328) Clean 11/26/2016
AegisLab (v 4.2) Clean 11/26/2016
Tencent (v 1.0.0.1) Clean 11/26/2016
Ad-Aware (v 3.0.3.794) Clean 11/26/2016
Emsisoft (v 4.0.0.799) Clean 11/26/2016
Comodo (v 26166) Clean 11/26/2016
F-Secure (v 11.0.19100.45) Clean 11/26/2016
DrWeb (v 7.0.23.8290) Clean 11/26/2016
VIPRE (v 54046) Clean 11/26/2016
TrendMicro (v 9.740.0.1012) Clean 11/26/2016
McAfee-GW-Edition (v v2015) Clean 11/26/2016
Sophos (v 4.98.0) Clean 11/26/2016
F-Prot (v 4.7.1.166) Clean 11/26/2016
Jiangmin (v 16.0.100) Clean 11/24/2016
Avira (v 8.3.3.4) Clean 11/25/2016
Antiy-AVL (v 1.0.0.1) Clean 11/26/2016
Kingsoft (v 2013.8.14.323) Clean 11/26/2016
Microsoft (v 1.1.13303.0) Clean 11/26/2016
ViRobot (v 2014.3.20.0) Clean 11/26/2016
AhnLab-V3 (v 3.8.1.16042) Clean 11/25/2016
GData (v 25) Clean 11/26/2016
TotalDefense (v 37.1.62.1) Clean 11/25/2016
McAfee (v 6.0.6.653) Clean 11/26/2016
AVware (v 1.5.0.42) Clean 11/26/2016
VBA32 (v 3.12.26.4) Clean 11/25/2016
Zoner (v 1.0) Clean 11/26/2016
Rising (v 28.0.0.1) Clean 11/26/2016
Yandex (v 5.5.1.3) Clean 11/25/2016
Ikarus (v T3.2.1.16.0) Clean 11/25/2016
Fortinet (v 5.4.233.0) Clean 11/26/2016
AVG (v 16.0.0.4664) Clean 11/26/2016
Panda (v 4.6.4.2) Clean 11/25/2016
Qihoo-360 (v 1.0.0.1120) Clean 11/26/2016

SHA-256 Hash: bcdad36ee787ebd1759f20af2eb9a8d39d09d996b540c0103a74f07524866a94
Learn more about Virus Scan SHA-256 Hashes and Virus Scan False Positives

Website Malware/Phishing Scan - CloudBerry Lab

We've scanned cloudberrylab.com using a variety of antivirus software and can bring you the following results.

Virus ProgramResult
CLEAN MX Clean site
MalwarePatrol Clean site
ZDB Zeus Clean site
K7AntiVirus Clean site
Quttera Clean site
Yandex Safebrowsing Clean site
MalwareDomainList Clean site
ZeusTracker Clean site
zvelo Clean site
Google Safebrowsing Clean site
Kaspersky Clean site
BitDefender Clean site
Dr.Web Clean site
G-Data Clean site
C-SIRT Clean site
CyberCrime Unrated site
Sucuri SiteCheck Clean site
VX Vault Clean site
ADMINUSLabs Clean site
SCUMWARE.org Clean site
Opera Clean site
AlienVault Clean site
Sophos Unrated site
Malc0de Database Clean site
SpyEyeTracker Clean site
Phishtank Clean site
Avira Clean site
Antiy-AVL Clean site
Comodo Site Inspector Clean site
Malekal Clean site
ESET Clean site
SecureBrain Unrated site
Websense ThreatSeeker Clean site
Netcraft Unrated site
ParetoLogic Clean site
URLQuery Unrated site
Wepawet Unrated site
Fortinet Unrated site
Minotaur Clean site

Website 100% Clean Badges

Let your website visitors know that they can trust your download is 100% safe by using the following badges on your website.

CloudBerry Backup Virus Scan Report
CloudBerry Backup Virus Scan Report
CloudBerry Backup Virus Scan Report
CloudBerry Backup Virus Scan Report
CloudBerry Backup Virus Scan Report

What are people saying about CloudBerry Backup

Techtoysavvy Cool! I believe I orginally asked for this deal.
Will the deal apply to other versions as well, like the server version?
Jan 19 2012 at 1:12pm Copy Link
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MSP360 No, currently it is only for the desktop version. But you can contact us directly and we will see what we can offer.
CloudBerry Lab - Jan 19 2012 at 10:42pm Copy Link
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Techtoysavvy Sure. I will send email. I was trying to download the offered trial version and I had problems. You may want to check the downloads. I tried on different computers, differe browsers and at work and home. Download was not working.
Jan 19 2012 at 10:50pm Copy Link
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MSP360 Oops.. Download worked perfectly for me.. just tried. We will check out
CloudBerry Lab - Jan 19 2012 at 10:53pm Copy Link
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Andreas N. A really good piece of software!
Jan 22 2012 at 4:48am Copy Link
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Sven Meschinzky Hello, is this the same product as on the homepage or is this a special edition limited to Amazon S3? because the description here is only talking about Amazon S3 while the product on their homepage supports a variety of other solutions.
Sven
Jan 22 2012 at 4:49am Copy Link
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MSP360 Yes, this is exactly the some product as on the home page with all the other cloud options and local backup support. Thanks for asking!
CloudBerry Lab - Jan 22 2012 at 9:03am Copy Link
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Stephane M @Andy Mandy

Hi,

I have 2 questions:

The policy tab here says that upgrades to future versions of the software will be free for the lifetime of the product but in your FAQ we can read that we pay onetime fee of $29.99 (US) to CloudBerry Lab which includes one year free updates and email support.
So are the updates/upgrades just for 1 year or for the lifetime of the product?

And I would like to confirm that we can install it on 2 computers as stated in the policy here because your FAQ states that If we want to run it on two computers we need to buy two licenses.

Thank you!
Jan 22 2012 at 11:17am Copy Link
1
Eike L SInce i already bought multiple licenses earlier today i hope the information on this page is actually accurate. Massive differences between the info on bitsdujour and the homepage would be a quite a bummer.
Eike
Jan 22 2012 at 1:51pm Copy Link
0
Roger Thomasson @ Eike L

Andy has already addressed this, see above.
BitsDuJour Admin - Jan 22 2012 at 1:51pm Copy Link
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gail f Can't get purchase to work, redirects to website showing full price with an error message: !BITSDUJOUR is not a valid coupon. Going through purchase does not seem to make the price go to the Bits price. What am I doing wrong?

thanks
Jan 22 2012 at 6:04pm Copy Link
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MSP360 We have just extended the code by a few hours. Sorry about that.
CloudBerry Lab - Jan 22 2012 at 9:31pm Copy Link
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MSP360 @Stephane M,

1) When you make a purchase at $29,99 (or $14,99 today) you are eligible for 1 year free upgrades, but we have not been able to enforce that for the last three years and our customers benefit from free upgrades. We do plan to make paid upgrades in the future but no firm plans yet.

If you think of it you can't get MS Office 2003 and then get Office 2007 and 2011 for free. Sorry.

2) If you use the software for private purposes you can install it on two computers.

Thanks
Andy
CloudBerry Lab - Jan 22 2012 at 9:35pm Copy Link
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Techtoysavvy Good software. It is working just fine for me so far. Incremental and continuous updates seem to be working. The total data transferred on changed pst files is small. Next I will use it to back up SQL Server databases.
Jan 22 2012 at 10:21pm Copy Link
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Stephane M Thanks Andy!
Jan 23 2012 at 5:01am Copy Link
0
Robert Baker I too get BITSDUJOUR is not a valid coupon.
Please advise.
Jan 23 2012 at 9:21am Copy Link
0
Nico Westerdale Please note that the Buy links have been updated and the new coupon is active.
BitsDuJour Admin - Feb 7 2012 at 6:04am Copy Link
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Thriftslut To evaluate the potential usefulness of this program, BitsDuJour users need to know what is meant by "Amazon S3 cloud storage".

Does this refer to the server space that Amazon rents to developers and others who want to store items on the cloud? Obviously, the software would then be useful only to someone who has or will have such an account.

Or -- Happy Day! -- might it also refer to the free 5GB of storage that every Amazon customer has recently been given? In this case, Cloudberry Online Backup would really be a killer app, given the current, relatively unsophisticated nature of the free Amazon customer cloud space system.

Can you illuminate this for us? Will the software back items up to the Amazon customer free cloud space?
Jun 24 2012 at 10:30am Copy Link
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MSP360 Hi,

Our software is designed for those who have Amazon S3 accounts already and new users who are eligible for their free offer. As you correctly mentioned new users can get up to 5GB of free storage. http://aws.amazon.com/free/

It worth mentioning that in addition to Amazon S3 we support other storage providers such as Windows Azure, Google Cloud Storage, Rackspace cloud files, and a few other S3 and OpenStack compatible storage.

Thanks
Andy
CloudBerry Lab - Jun 24 2012 at 10:52am Copy Link
1
Chintan Karnik I was at the cloud expo in nyc earlier this month and got a chance to compare notes with others re: security and backups. For my vote I would highly recommend the cloudberry server edition for those of you who manage your own windows vps, or dedicated servers online.

@CloudBeery Lab - Please also include a discounted server edition license in this offer.

Looking forward to picking up a desktop license nonetheless.
Jun 24 2012 at 8:08pm Copy Link
1
Lifetime Upgrades Hello Andy.

I was almost ready to purchase this software from your website because you say it offers a lifetime upgrade here. However, I am not going to nock the soon to come free offer through Bitsdujour, but I am somewhat confused about the upgrade policy if purchased later.

You state here, the upgrades will be free for the lifetime of the product. However, your website pages state different.

Please look at this page: http://www.cloudberrylab....backup-faq

Will you let me know which policy is correct, so I can make a better decision?
Jun 24 2012 at 8:16pm Copy Link
1
MSP360 Hi @Lifetime Upgrades,

We have been offering life time upgrades for a long time and we still don't restrict it. However we are going to start charging for upgrades after the first year.

All in all, you should expect paid upgrades, in a first year. Just think of it , you are getting a very sophisticated piece of software for free, you also getting free upgrades for the first year and now you want us to take the obligation to provide you with the free upgrades for the rest of the life??

Thanks
Andy
CloudBerry Lab - Jun 24 2012 at 10:56pm Copy Link
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MSP360 Hi @Chintan Karnik,

we have a policy where the desktop license owner can upgrade to the server version at $50. The full price for the server version is $79,99. All giveaway participants are eligible.

Thanks
Andy
CloudBerry Lab - Jun 24 2012 at 10:59pm Copy Link
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Lifetime Upgrades Hello Andy.

Thank you for the reply.
Jun 24 2012 at 11:10pm Copy Link
0
William Tattors I have been backing up to AWS S3 using Roboform's Goodsync, But this looks like a better solution... Test drive Initiated. Always, looking for the most forward leaning solutions. AWS front ends are the last to be rounded out.
Jun 26 2012 at 7:00am Copy Link
0
Chintan Karnik @Andy Mandy

What will be the procedure for upgrading this bits offer to the server license? Will there be an upgrade purchase link?
Jun 26 2012 at 1:20pm Copy Link
0
anthonyraynor Does this include a discount on the WHS2011 or WHS v1 product too?
Jun 26 2012 at 4:04pm Copy Link
0
MSP360 @Chintan tou will need to contact us directly and we will send you an upgrade coupon for $50 for the server version.
CloudBerry Lab - Jun 26 2012 at 10:40pm Copy Link
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MSP360 @T Raynor we can convert the license to whs 2011 or whs v1 on request
CloudBerry Lab - Jun 26 2012 at 10:41pm Copy Link
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RichU OK, I have downloaded and installed the program, but have not received an activate key code. Checked both my email and spam folders.
Please advise.
Thank you
Jun 27 2012 at 5:17am Copy Link
0
Tom Dane I had a look at the website but can't find any info on how secure the service is, ie how can I be sure that my uploaded files can only be accessed by me?

Also, if I download the program today, is there a specific time frame for me to install and activate it - not sure if I have time to test it immediately.
Jun 27 2012 at 6:39am Copy Link
1
kailey stone This seems like a highly useful software, so thanks for the offer :)

I am a little puzzled about the Amazon free space thing, as it seems to only be the first year free?

If someone could explain to me how to get the 5 GB free space to back up to...........Thanks.
Jun 27 2012 at 6:42am Copy Link
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Chris A Yes, I would like to echo the request for a discounted WHS 2011 license.

"@CloudBeery Lab - Please also include a discounted server edition license in this offer. "
Jun 27 2012 at 6:43am Copy Link
0
anthonyraynor Do we e-mail support, or what method is preferred for the WHS license?
Jun 27 2012 at 7:02am Copy Link
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D J @ kailey stone

Perhaps the answers you seek about Amazon Simple Storage Service (Amazon S3) will be answered by the information provided @ the following:

http://aws.amazon.com/s3/#pricing
Jun 27 2012 at 9:04am Copy Link
1
Charlotte Sinclaire What are WHS2011 or WHS v1 and why might someone need them? I am just looking at this as a backup program (assuming I want to use one of the services it works with). I don't know what the other licenses are for and need to know if they are something I'd have to get later or deal with at some point and for what reason. Thanks.
Jun 27 2012 at 9:07am Copy Link
1
Mike Y @Charlotte WHS2011 or WHS stands for Windows Home Server. Some people use a Server at their home as a centralized file storage/file server device. Using CloudBerry Server edition you can back up that server to the cloud.

However, that's not required to use this. You can just back up a single PC.

@CloudBerry...what is the process for getting the Windows Home Server edition? I've downloaded the desktop version but not sure if I should install or wait for an upgrade coupon?
Jun 27 2012 at 9:22am Copy Link
1
Charlotte Sinclaire Thanks, Mike Y. :)
Jun 27 2012 at 9:33am Copy Link
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Sam Fairchild How do I get to the appropriate page? All I get is this: "In order to get your discount, don't forget to copy and paste the discount code into the appropriate field on the following page:

Discount Coupon Code: BITSDUJOUR100 "

with no "following page"----- where do I go?
Jun 27 2012 at 10:18am Copy Link
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Constantin Florea @Sam, Could you please clear your browser cache and try pressing the Buy Now button again? When you press the Buy Now button there should be an OK button right under the coupon code. Also, you may want to try to use Google Chrome or FireFox to get this deal.
BitsDuJour Admin - Jun 27 2012 at 10:32am Copy Link
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MSP360 @T Raynor if you like the WHS license, please fill our contact form at http://www.cloudberrylab....e=contacts Make sure to request the desktop license before as we will just convert your license to the one you can use on WHS
CloudBerry Lab - Jun 27 2012 at 10:40am Copy Link
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Nico Westerdale We've just added an option to purchase the "CloudBerry Backup Server Edition" at a discount too!

Click the big green button guys!
BitsDuJour Admin - Jun 27 2012 at 5:04pm Copy Link
0
Watcher1924 The on-line license activation has to be done during the promotion period?
Jun 27 2012 at 6:03pm Copy Link
0
R Patel Hi, I cannot download the software at all. Please help. Thank You!
Jun 27 2012 at 11:17pm Copy Link
0
Phred E Why the 'Berry' in your product's name? Can I assume that it works best with BlackBerry devices and is fudged and shoved into shape to work with everything else? That's the first impression I got.
If not, why in the blue blazes would you append a major tech ecosystem's name to your product.
Are you aiming for extra cred by pwning off BlackBerry's past global success?
Phred_E
Jun 27 2012 at 11:20pm Copy Link
0
Richard Holler I also took advantage of the BitsDuJour deal yesterday (Friday 29-Jun), but also didn't receive a registration code via email. (?)
Jun 30 2012 at 3:38am Copy Link
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Constantin Florea @Richard, I am sorry but I cannot find your registration information for the CloudBerry Backup promotion. I have searched by your email, first name and last name separately (from your BitsDuJour profile). Were you perhaps using another email, different from the one on your BitsDuJour profile? If so please send it to us through http://www.bitsdujour.com/contact so we may find it and send your registration information.
BitsDuJour Admin - Jun 30 2012 at 8:42am Copy Link
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Richard Holler Never mind -- I managed to find the missing license email (it had gotten placed in the wrong inbound email folder, and marked as "read" at the same time... so it wasn't showing up as "unread" in any of my incoming folders).

Sorry for the bother!

-Richard
Jul 1 2012 at 1:12pm Copy Link
0
delphi kit Is this promotion still valid?

"BITSDUJOUR30P is not a valid coupon" is shown when ordering.
Jan 18 2013 at 2:25am Copy Link
0
Constantin Florea @SK Yeo. I am sorry for the issue. We have just contacted the vendor to activate the coupon code again.
BitsDuJour Admin - Jan 18 2013 at 2:26am Copy Link
0
delphi kit The coupon code still has not been activated :(
Jan 19 2013 at 7:03am Copy Link
0
Constantin Florea @SK Yeo I am sorry for the delay. The promotion is no longer available.
BitsDuJour Admin - Jan 19 2013 at 7:05am Copy Link
0
Michael R.
Can I backup my files encrpyted to my own ftp-server?
Can I do incremental backups?
Mar 12 2013 at 12:42am Copy Link
0
Spratts Pride 1. Does it come with lifetime updates?

A. It says in the The Fine Print :

Upgrades to future versions of the software will be free for the lifetime of the product.

B. It says this on your web site:

CloudBerry Lab is rapidly updating their products. First year upgrades are included in the initial price.
For the subsequent years you have to pay 20% of the initial price. Note, that you can use the previous version indefinitely if you don't like to upgrade.


2. What size is the online storage or is it unlimited storage online ?

3. If its not unlimited online storage - How much space do i have online in GB ?

4. If its not unlimited online storage - Do i have to pay a monthly fee for extra GB space on my online storage account ?
Mar 12 2013 at 2:00am Copy Link
1
MSP360 @Michael R. FTP support is on our short term roadmap. I don't think we will have it buy the time of the promo, but certainly shortly thereafter. you will be able to upgrade to take advantage of the new feature.

@Spratts Pride currently it does come with lifetime upgrades but we can cancel it at any time. it works with your own storage account. you have to sign up for a storage account yourself, if you use Amazon S3 it is $0.095 /gb/month, if you use Amazon Glacier it is $0.01GB/month
CloudBerry Lab - Mar 12 2013 at 1:07pm Copy Link
1
Mike B I think the fine print tab should be updated to reflect the correct upgrade policy. There's nothing wrong with charging for upgrades, but it's not right (or wise) to advertise free lifetime upgrades but state elsewhere that the lifetime upgrades are planned to stop at some point (unless you're planning to grandfather the lifetime upgrades for people who purchased under that policy - the forum post doesn't give me that impression, though).

You might lose some sales to people who insist on lifetime upgrades, but I think the vast majority of potential customers are fine with an up-front, fair upgrade policy.

However, no one is happy with a misleading upgrade policy.
Mar 13 2013 at 12:51am Copy Link
1
MSP360 @Mike B consider that with the today deal you will get 1 year for free upgrades.
CloudBerry Lab - Mar 15 2013 at 12:58am Copy Link
0
Techtoysavvy Are you extending a discount to your SBS Essentials server version?
Mar 15 2013 at 9:29am Copy Link
0
MSP360 @Techtoysavvy if you purchase the desktop version today, you will be able to upgrade to the SBS Essentials version at $40
CloudBerry Lab - Mar 15 2013 at 11:18am Copy Link
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Techtoysavvy Thanks, just bought desktop.
Mar 15 2013 at 10:25pm Copy Link
0
MSP360 @Prasad I send you an email, but your spam filter rejects it.
CloudBerry Lab - Mar 16 2013 at 1:50am Copy Link
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Techtoysavvy I have problems with my email on Thu/Fri. I just switched email providers. Try again.
Mar 17 2013 at 9:05am Copy Link
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Danny On Tab "The fine print": Upgrades to future versions of the software will be free for the lifetime of the product.

Yes or not?
Aug 30 2013 at 2:35pm Copy Link
1
MSP360 @Danny we have had free upgrades for the last 4 yrs, but this may change at any time without prior notice.
CloudBerry Lab - Aug 30 2013 at 9:58pm Copy Link
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John H I have been waiting on an interface for Amazon Glacier.

If my computers disappear and Cloud Berry company and my copy of the program disappears, Is my data on Glacier still retrievable if I have passwords?

Companies going out of business and computers breaking or changing is one of the reasons we back up. Is the retrieval and decryption of my data dependent on your online activation of this program?

Don't say that it is highly unlikely that your company will go out of business. You are a backup company and we are playing a risk benefit probability game here.

Thanks
Aug 31 2013 at 10:14am Copy Link
1
MSP360 @John If/when CloudBerry Lab disappears we will have a legal obligation to publish the source code so that everyone can restore. Also, we are planning on making the restore functionality free
CloudBerry Lab - Sep 1 2013 at 1:30am Copy Link
1
Thomas Barber It appears the video shows the Server version of the software. Do you have a discount for the Server version?

The video also shows an email notifications system, but indicates this is for the Server version only. I would like to get a notification when a backup completes or fails for the Desktop version. Does the desktop version have this capability?
Sep 2 2013 at 3:35am Copy Link
0
Dennis Burns Can I buy multiple copies for later redistribution / resale to clients?
Does the license have to be activated online within a certain time frame from purchase date/time?
And finally, can this purchase be upgraded to a server version?
d.b
Sep 2 2013 at 7:01am Copy Link
1
MSP360 @Thomas we don't have a discount for the server version. The only thing I can suggest is that we can upgrade later if you pay the difference between the price of the server version and the full price of the desktop version

in the latest desktop version we have all the same notification options
CloudBerry Lab - Sep 2 2013 at 7:48am Copy Link
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MSP360 @Dennis you can do with your licenses whatever you like. The license can be activated at any time. yes, it can be upgraded to the server version, see my comment above
CloudBerry Lab - Sep 2 2013 at 7:49am Copy Link
1
Dennis Burns OK that is OK. What about buying for later redistribution and/or resale? Will the licenses have to be activated immediately or when installed. . . .
Sep 2 2013 at 7:50am Copy Link
0
MSP360 @Denis you can resell the license and you can activate at a later date
CloudBerry Lab - Sep 2 2013 at 7:53am Copy Link
1
Dennis Burns thanks
Sep 2 2013 at 8:27am Copy Link
0
Danny My language there is unfortunately not between, there will be more languages interface capabilities as Dutch?
Sep 2 2013 at 12:29pm Copy Link
0
John Dinga What is the cost of conversion for this desktop license to one for WHS2011 and how would I proceed to do this? Thanks.
Sep 2 2013 at 1:39pm Copy Link
0
MSP360 @Danny i am sorry there is no Dutch support yet
CloudBerry Lab - Sep 2 2013 at 9:02pm Copy Link
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MSP360 @John we will convert to whs2011 for free as the full price is the same. Fill the contacty form on our web site.
CloudBerry Lab - Sep 2 2013 at 9:04pm Copy Link
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John Amrein Error installing Paragon Drive Copy 12 Compact today.

Installer requires a SERIAL. Email from Paragon says SERIAL not necessary.

What gives or why the problem? Does any one have the same Problem?
Sep 3 2013 at 4:27pm Copy Link
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D Rogers I bought this several months ago and have been using Cloudberry online backup to Amazon S3, which I pay 10 cents a gig for storage for.

The thing I love about this software is that it backs up my business files in real time to the cloud. Easy to set up. Intuitive. Lovely program. At the bitsdejour price, I consider this a steal.

If I did not have this, backing up to amazon would be a bit of a pain. But now that I have it set up using cloudberry, I never have to worry. It does it in the background. And it does not use much resources either, so I don't feel guilty having it run in the background.
Sep 3 2013 at 4:55pm Copy Link
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Stephen Edgar Done, order placed, if you are have any discounts for CloudBerry Drive I will buy that also :)
(http://www.bitsdujour.com...erry-drive)
Sep 4 2013 at 5:16am Copy Link
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atariguy I really, really wanted to buy this yesterday. Unfortunately, I could never get this website to come up. :(
Sep 4 2013 at 7:36am Copy Link
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Michael R. Nice, to see, that you have implemented FTP-support to CloudBerry Backup.

Unfortunately I am still waiting for the promised ftp (and encryption) to your other product CloudBerry Drive.

But now, when you have FTP implemented in CB-Backup, it surely wouldn't take long to include this in CB Drive too, would it?
Jan 30 2014 at 4:05am Copy Link
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MSP360 @Michael, while this feature is on the roadmap there is no firm release date . I suggest that you check out our website every so often to stay up to date
CloudBerry Lab - Jan 31 2014 at 8:27am Copy Link
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John H You want me to purchase your product to store my valuable engineering and business data.

Can you explain the details of:

1- how my data is encrypted. The whole security process, not the meaningless sales phrase "Enjoy strong data encryption" used in your feature list.
2- Who holds the keys
3- Is there any backdoor in this system?
4- Is the encryption open source to guarantee no back doors from the Government?

Everyone is offering to put my stuff in the cloud but no one is addressing these key security issues.

Thank You
Feb 1 2014 at 8:08am Copy Link
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MSP360 @John,

1 - We are using the industry standard encryption algorithms such as AES 256.
2 - The end user holds the keys, we neither have have access to the keys no to the data.
3 - Do you think if someone had a backdoor, they would tell you?
4 - We are using the industry standard encryption algorithms such as AES 256. But I am not sure we want to deal with the customer who have something to hide from the federal government.
CloudBerry Lab - Feb 1 2014 at 11:25am Copy Link
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John H Hi Andy
I have nothing to hide from the government we have now in the US.

My actual fear is the unreadable terms of service for cloud providers and the very real legal capability they have to own and use my data. Many terms of service are open ended contracts that can be changed at any time.

Open source guarantees that the software can be inspected for back doors.

I do industrial research and design. I need to take the ownership of my work very seriously. Dropbox is a very bad joke when it comes to security and ownership of ones work. I am currently setting up my network for syncing files but still need an off site backup system I can trust.
Feb 1 2014 at 12:28pm Copy Link
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MSP360 @John

1. As I said, you own the encryption key and storage provider can't decrypt your data.

2. yes, it works perfectly with Glacier
Sign up and get started with Glacier Backup
http://blog.cloudberrylab...r-and.html

Thanks
Andy
CloudBerry Lab - Feb 2 2014 at 12:43am Copy Link
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Lifetime Upgrades Hello Andy.

I am somewhat confused by your Fine Print here:

Yesterday in an email from you, you told me:
"there is no such thing as a lifetime upgrades"

I also informed you of this BitsDuJour deal. I then email you back with no reply. I am only trying to find out what you mean be the "Fine Print" here.

What do you mean by: "Upgrades to future versions of the software will be free for the lifetime of the product." in this fine print if in fact lifetime upgrades does not exist.

Thank you for any explanation.
Feb 2 2014 at 2:51am Copy Link
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Stephen Hines Andy,

Thanks for clarifying CloudBerry's position regarding user data. As someone who is not American, I am definitely keen to hide my private and my work-related data from your government - and am extremely puzzled that CloudBerry thinks secrecy must be a bad thing.

It is clear from your comment that this product is not for the international community.

Regards,


Stephen
Feb 2 2014 at 6:08am Copy Link
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Tony Jacobson I share the security concerns expressed above. I think this is a great cloud backup program, but I can't bring myself to use it. Cloudberry's Contact Us page has no address, just a feedback form and some phone numbers.

Their downloads are digitally signed by a company called Trichilia Consultants Limited, which appears to be a UK company. The postcode for Trichilia Consultants is used by 31,471 other companies, so it’s just a mail forwarding service. Sorry, but I'm not giving my password and encryption key to a company that tries so hide from its customers.

I don't have anything to hide from the government, but I do have important trade secrets to protect. If you do want to use this product, I suggest that you backup to a local disk first, and then use a different program to encrypt and upload the files to the cloud. Not ideal, but it allows you to use some of the great features in this program without giving it your passwords.

Also, don't just assume that using "industry standard encryption algorithms such as AES 256" is some guarantee of security. The key derivation algorithm and chaining mode have a massive impact on security. If implemented badly, your data could still be at risk. If the security of your data is important to you, then you should use a dedicated encryption product, preferably open source for the encryption.
Feb 2 2014 at 7:54am Copy Link
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Takster Tony, I tend to err on the side of caution like yourself and others, but instead of assuming the worst, why not investigate? The encryption implementation details are here: http://www.cloudberrylab....berry.aspx Those who have asked about the implementation, I presume you have the necessary skills to check it - can you let us all know if the implementation is good? FWIW, Steve Gibson has "vetted" it - http://www.cloudberrylab....ibson.aspx
Feb 2 2014 at 8:17am Copy Link
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John H I see that I am not alone in my security paranoia. My sincere best wishes go out to all those living under oppressive governments.

Cloudberry needs to consider these other scenarios.

I watched the Steve Gibson Videos. At some point, one has to find a credible third party. Read his Wikipedia article and the talk page on his Wikipedia article.
I could find no technical reason to disqualify him as a credible source.

One can only trust themselves and even then we have a great capability to BS ourselves.

Sigh!
It is only proprietary design work I need to protect, nothing life and death. I need to stop using Dropbox for offsite storage. Cloudberry will work.

9 bucks for a license, I'll take 2. A fantastic deal!

Thanks BDJ and Cloudberry!
Feb 2 2014 at 12:09pm Copy Link
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Norm Sash Hide information from the government? Absolutely I want to hide my information from privacy abuse and invasion by an overstepping government. I want to hide everything possible from a government that holds all the power and is subject to abusing that power. The government has no business snooping on my personal information and invading my privacy.

If they have good cause for being suspicious that something is wrong, then have them get a valid search warrant. Otherwise, stay out of my business.

By the comment from Cloudberry "But I am not sure we want to deal with the customer who have something to hide from the federal government." leads me to believe that Coudberry is in bed with the National SPY Agency and complicit with government abuse and invasion of privacy. Or at the very least is ambivalent about such abuses.
Feb 2 2014 at 12:55pm Copy Link
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GoodNPlenty Andy Mandy "But I am not sure we want to deal with the customer who have something to hide from the federal government."

@Andy Mandy
I don't want to deal with any company that doesn't put my expectation of privacy first and foremost. You seem to side with the government trend of wanting to collect all possible data on everyone without any probable cause or reason. Caveat emptor

The phrase caveat emptor arises from the fact that buyers often have less information about the good or service they are purchasing, while the seller has more information. Defects in the good or service may be hidden from the buyer, and only known to the seller. Thus, the buyer should beware.

The purpose of the Fourth Amendment to the US constitution is to uphold the privacy and security of individual persons against subjective invasions by the government and its officials. When the government violates an individual’s “expectation of privacy”, then an unlawful search has occurred. I have no problem if the government can show that there was “probable cause” for a search and obtain a warrant.
Feb 2 2014 at 2:47pm Copy Link
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Danny HELLO @Andy Mandy,

here yet and @Lifetime Upgrades answer to Get???

THANKS!
Feb 2 2014 at 9:14pm Copy Link
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Nico Westerdale Great News! CloudBerry Lab has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 3 2014 at 12:11am Copy Link
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Mike B @Danny and @Lifetime Upgrades:

The FAQ page for this software (http://www.cloudberrylab....backup-faq) says:

========================
Should I pay for upgrades?

CloudBerry Lab is rapidly updating their products. First year upgrades are included in the initial price For the subsequent years you have to pay 20% of the initial price. Note, that you can use the previos version indefinetely if you don't like to upgrade.
========================

I would assume that what's indicated in the BDJ "Fine Print" is a mistake. However, I'm not connected with the vendor (or BDJ); it would be nice for the policy to be clarified and corrected in whichever place is a mistake.
Feb 3 2014 at 12:59am Copy Link
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Takster Tip:
For personal use, one license is valid for installation on two machines.

"For personal use however we allow to run the product on two machines and you have to write us directly about it ."
Source:
http://www.cloudberrylab....hines.aspx
Feb 3 2014 at 7:18am Copy Link
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Frank Z Not wanting to deal with a customer that wants to protect itself from government intrusion is going to put you out of business. You do know that rogue agents have been stealing trade secret data and reselling it to the highest bidder, don't you? At least say you would protect the client to the extent you legally can!
Feb 3 2014 at 9:15am Copy Link
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MSP360 @Frank, we don't want to deal with terrorists and criminals, but our product designed in such a way that the data is only available to the end users, neither us, nor the cloud vendor can decrypt your data.
CloudBerry Lab - Feb 3 2014 at 10:05am Copy Link
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Norm Sash @Andy... why are you calling me -- or anyone else who feels like the government spying on us and our personal information is wrong -- a criminal or terrorist?

Government spying is very susceptible to abuse by government; it has been that way throughout history and continues today. Just look at the many examples that exist even now, in this "modern" age.

Calling someone a criminal or terrorist just because they want to hide their information from unwarranted government spying is insulting and simply wrong. I'm not a criminal nor a terrorist -- and yes I DO want to hide my information from the government.
Feb 3 2014 at 10:31am Copy Link
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Frank Z I don't remember saying anything about terrorists....
Feb 3 2014 at 10:58am Copy Link
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Roger Thomasson Ok folks, points taken. Questions about the software from here on out - the NSA debate can be continued elsewhere.
BitsDuJour Admin - Feb 3 2014 at 12:10pm Copy Link
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John H I would like to offer a logical and rational way to examine the security issue that brought up so much annoying emotional dumping on Cloudberry. It is based on my experience with security issues and chains of custody from when I was in the military.

I offer the following Axioms for security software:

1- Unless a program is open source and peer reviewed by a large community, then it must be assumed that it is not totally secure. Without being open, there are unknown links in the chain of security. The flaws could be intentional or unintentional. This is not meant to be a criticism against Cloudberry.

2- Open Source Code is no guarantee of security. It only offers a degree of security that is defined by the trust one has of the peer review community.

Axiom 1 automatically negates any opinion or sales pitch by a software developer. Andy Mandy could have told you all exactly what you wanted to hear but it would not alter the actual chain of security.

Axiom 2 demands that you understand the software you are using and make a weighted decision based on your needs. One must even be skeptical of Open Source True Crypt, the peer community and even where you download the source code. There are no simple prepackaged 100 percent solutions.

I purchased two licenses. I evaluated the risk vs benefit of the Security Chain that Cloudberry offers. It is a superior piece of software for backup purposes and until someone develops the same quality software with open code I will stay with it. Even then, it would need time to be vetted by peers in the security community.
Feb 4 2014 at 2:48pm Copy Link
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Albert Jester Dear Screener,

Can you delete the line "Upgrades to future versions of the software will be free for the lifetime of the product." in the The Fine Print section since it is not true. As the company said last time "currently it does come with lifetime upgrades but we can cancel it at any time." How does this make sense to anyone. The product is good and there is no need to mislead anyone.
Oct 23 2014 at 1:15pm Copy Link
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John H Replace Dropbox with CloudBerry and AeroFS (or BitTorrent Sync).

I see that you got an endorsement from Steve Gibson posted on your website.

What is the current version? I have ver 3.7.1.23

I purchased 2 licensees the last time this was offered. I found it to be a very good and easy to understand program. I was trying to get rid of Dropbox but gave up due to the overly complex syncing software. Went back to idiot proof Dropbox.

I have recently found AeroFS to be just as moron proof as Dropbox except the data does not go into the cloud. I am very happy with it except I still do not have secure offsite backup.

I think I will give my CloudBerry purchase another try to implement the cloud backup.

Downloading data from Amazon Glacier can be expensive if done carelessly. Does Cloudberry allow me to manage the download rate?

Can I backup in use files to S3 and archive file to Glacier at the same time? This is asking too much I think.

Thanks!
Oct 23 2014 at 1:15pm Copy Link
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Mike B Is it possible to get a clarification on the upgrade policy? The "Fine Print" on BDJ indicates lifetime upgrades are included. The policy in the help for Cloudberry Backup indicates 1 year of free upgrades with subsequent upgrades charged at 20% of the software's price (ie., an 80% discount).

I'd assume that BDJ's fine print is incorrect, but it would be nice if that weren't the case.
Oct 23 2014 at 1:41pm Copy Link
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Constantin Florea @Mike B - I am sorry for the confusion. I have just contacted the vendor to help clear this out.
BitsDuJour Admin - Oct 23 2014 at 1:45pm Copy Link
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MSP360 Our official policy states: The annual maintenance fee covers the free upgrades and priority support. It is 20% per year of the original purchase and it is included for the first year. While we do exception let's adhere to the policy.
CloudBerry Lab - Oct 23 2014 at 10:41pm Copy Link
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Daniel Kamman If the vendor says lifetime upgrades are included, I hope you will extend the deal for a day, so we can get the deal.
Oct 24 2014 at 12:08am Copy Link
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Michael R. Since you have implemented the possibility to store files on ftp in one of your products, may I ask, what's the problem, to insert this implementation to your other products, like this one or CloudBerry Drive?

Does that perhaps have strategical or security-related reasons?

It has been promised (for CloudBerry Drive) a few years ago and I haven't give up waiting for it...
Oct 24 2014 at 12:08am Copy Link
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John H It would be really nice if BDJ would take the time to make the fine print absolutely accurate. I hate reading through posts with policy questions when I would rather be reading about the technical aspects of the product.
Oct 24 2014 at 12:09am Copy Link
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Chris Roy Jackson @Andy Mandy
Just to CLARIFY Your Statement (above):
Immediately above (regarding "Annual Maintenance") you said"...It is 20% per year of the original purchase ..."
So my Question to you is: Will that be $1.80 per year ??? or $6.00 per year ???
(you DID say "...of the original purchase ..." which is to US $9.00 of which 20% is $1.80...
Of COURSE Even at $6.00 this is more than reasonable if support is needed and/or There are significant upgrades in the Software (RE: New Security Vulnerabilities or Functionality).
Other "Users" NOTE that according to "the Fine Print" (above) the program will continue to function even after the one year is up... it just will NOT be eligible for "Free" upgrades (or Support) !!!
Oct 24 2014 at 12:32am Copy Link
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MSP360 @Michael R. it is sole business decision. We don't make money on $29.99 products thus the update for these products is rather slow. We invest in the areas with the best potential for our SMB customers.
CloudBerry Lab - Oct 24 2014 at 12:34am Copy Link
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MSP360 @Chris Roy Jackson it will be $6 per year. On $1.80 we will actually owe the money to the payment processor...
But I'd like to tell you guys that ever since 2010 when we first introduced the product we have never rejected any support request and we have never stopped the customers from free upgrades. As I said before this may change at any time. I said the same thing in 2010 )))
CloudBerry Lab - Oct 24 2014 at 12:37am Copy Link
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Chris Roy Jackson @Andy Mandy
So is the "Annual Maintenance Fee" Billed Annually, or is there a subscription involved ???
Oct 24 2014 at 12:59am Copy Link
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MSP360 @Chris Roy Jackson in one year you will get an email about the maintenance and if you like you can pay.
CloudBerry Lab - Oct 24 2014 at 1:01am Copy Link
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Chris Roy Jackson @Andy Mandy

Thank You very much for the Prompt Responses !
May I suggest (if you are not already doing so) that you should probably follow up that initial email with a second one (around one week later) to those whom have NOT responded to the first email, as I believe that MOST of us receive a large volume of SP@M and "One Lone Email" may be accidentally deleted as SP@M. I don't think that any reasonable person would complain about that.
Again, Thank you for the good service that it appears you have been providing to your customers over the past few years (I haven't been your customer before so I can't state from experience; ONLY from what I have read here.).
Oct 24 2014 at 4:08am Copy Link
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Danny Is it possible to skip annual maintenance payment, and this year, for example, on other resume?
Apr 28 2015 at 3:11pm Copy Link
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Gonzo Hi,

I'm really interested and was about to purchase, however I found the following confusing:
On this page:
http://www.cloudberrylab....ackup.aspx
You mention the Desktop Pro version (which if I understand correctly is what's being offered here) is limited to 1TB storage limit.

Is this a limit on your software? Or is it a limit imposed by Amazon or other storage providers?
Is it a total storage limit? Or monthly transfer limit?
How should I go about if I want to backup 10TB which I have at home?

Thanks.
Nov 13 2016 at 2:49pm Copy Link
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MSP360 Hi Gonzo,

With CloudBerry Backup Desktop you can manage 1 TB of cloud storage. If you want to back up more than 1TB of data you will need CloudBerry Backup Ultimate. It comes with 15 day trial license. http://www.cloudberrylab....orage.aspx
CloudBerry Lab - Nov 14 2016 at 12:31am Copy Link
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Petr Hi, I'm interested in the Linux version. It's the same price as the Windows and Mac versions. Is the Linux version available here at BitsDuJour on this deal?

I have a few Linux servers (Ubuntu 14) without a GUI so I'm keen on your command line feature for Linux. Can I install your Linux version on my Ubuntu machines? Thank you.
Nov 14 2016 at 4:27am Copy Link
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Gonzo Well, that's disappointing. I still bought a license, but I guess I have no use for this if I can only backup 1TB. I mean, honestly, I'm sure many home users have lots more than 1TB to backup, and you're only option for them is to spend USD 300 for an Enterprise solution.
Nov 14 2016 at 12:05pm Copy Link
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MSP360 Petr,

Unfortunately Linux version is not available as part of the deal. You can learn more about CLI here - http://www.cloudberrylab....d_nix.aspx
CloudBerry Lab - Nov 15 2016 at 5:10am Copy Link
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Petr Hi I'm confirming again. Previously I purchase your CloudBerry Backup software for Windows, when I wanted your Linux version. You instructed to contact support to get the license changed to Linux (from my Windows purchase). Today, I purchased again the Windows version. Please confirm that I can swap for the Linux license via support. Thank you.
Jan 15 2017 at 11:44am Copy Link
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Richard On your sales page the desktop pro version which I am assuming is what the deal is for since that is the one with the $29.99 price point has a linux version. Is that included in the special as well?
Jan 15 2017 at 11:50am Copy Link
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John H Can I make this work with my sync.com account. I have 2TB of HIPA quality storage available and need to get my own backup software.

The Steve Gibson approval speaks well of your security.

Thanks
Jan 15 2017 at 11:50am Copy Link
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MSP360 @John H, sorry we don't support sync.com
CloudBerry Lab - Jan 15 2017 at 9:42pm Copy Link
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MSP360 @Petr, @Richard just contact our support and we will convert your licenses to Linux version.
CloudBerry Lab - Jan 15 2017 at 9:43pm Copy Link
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Adolphe Hi, I have a few questions.

- Is this usable on a standalone Windows 7 computer, without Windows Server, SQL Server or Exchange Server ?

- The FAQ mentions an Amazon S3 account is required, full stop. Is that the case even if one elects another cloud provider ?

- Could you please point me to your web page listing all the cloud services this is compatible with, Back Blaze B2 and Google Drive included ?

- Do the file names get encrypted as well ? Is a key stored someplace else than the local PC ? Can you (or anyone else) provide help if the password is lost ?

- Do you have a whitepaper, or something similar, on your encryption and privacy methods ?

Thank you.
Jan 16 2017 at 10:08am Copy Link
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MSP360 Hi Adolphe,

- yes. CloudBerry Backup is fully compatible with Win 7

- you can choose any cloud storage provider you like or backup locally. S3 account is not required.

- http://www.cloudberrylab....tners.aspx . Also when you setup a storage account in the app, you will see the list of all storage options, including B2 and GDrive .

- You can setup file/folder name encryption in the backup wizard. You own the key, unless you share it with someone else, no one will help to recover it.

- here you go - http://www.cloudberrylab....ations.pdf
CloudBerry Lab - Jan 16 2017 at 11:42pm Copy Link
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MSP360 I need to add that file name encryption is not available for B2 and Gdrive.
CloudBerry Lab - Jan 16 2017 at 11:57pm Copy Link
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Adolphe Thank you, Andy. I'm taking note of this and will keep it in my watch list.

Funny thing though that a complete list of compatible clouds is not available, given that each service has to be certified separately (if my understanding is correct). Google Drive is only shown in your update history, where I discovered that Microsoft One Drive was available as well. I knew about that web page, but it only has Google Cloud and Microsoft Azure.

Also, such information as file name encryption not being available for certain cloud services is very important, and it would be helpful to have it on your site (where I did not find it).

The 1 TB limit on all editions of the software except the most expensive is a disappointment.
Jan 17 2017 at 11:08am Copy Link
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John H I currently use sync dot com because it is the only known HIPA certified backup system that I know of. But its "Vault" archive system does not offer incremental backup. Well, because it is an archive.

Can Cloudberry help with this problem?
Apr 15 2017 at 4:32am Copy Link
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Cary Adams Does this backup tool offer client-side file and file name encryption? What ciphers? Can encrypted files be decrypted outside the program itself?
Apr 16 2017 at 11:01am Copy Link
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Emoh User Hi, one question.

The "Storage Limits 1TB" is for a single backup operation or for the total amount of storage you are able to manage in your account?

For instance. I have Amazon Cloud Drive with unlimited storage, if I store there 2TB I won't be able to use Cloudberry Backup? Or the limits works in case I want to upload 1TB on a single operation?

Thank you.


Edit: Knock, knock! Is someone there? Here, in Europe, time is running out before night time and we have no answer...
Apr 16 2017 at 11:02am Copy Link
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MSP360 @Cary Adams, yes, it does offer the client side encryption for files and file names. It uses AES256.
CloudBerry Lab - Apr 17 2017 at 12:33am Copy Link
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MSP360 @John H we consider our product to be HIPAA compliant as we encrypt data on transmit and at rest. We also as a company don't have access to your customer data. All the transfer occurs between you and Amazon S3. AWS claims HIPAA compliance too. check out their compliance center http://aws.amazon.com/compliance/#hipaa
CloudBerry Lab - Apr 17 2017 at 12:34am Copy Link
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peter anon Can it backup across multiple (say google 15GB) accounts, or does each job need to fit in a single destination space?

Is dropbox one of the destinations?
Aug 31 2018 at 11:53am Copy Link
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MSP360 @peter anon, each backup plan can back up to one storage account only , exception is a hybrid mode. local and cloud in the same plan
Pleae give us more info about your use case, why do you need multiple storage in one plan? how do you see it?

Check out the link below on how we support Google Drive in CloudBerry Backup
http://www.cloudberrylab....e-storage/

however check out here why we don't recommend consumer oriented storage such as gdrive, onedrive and amazon cloud drive.
https://www.cloudberrylab...ces-flaws/
CloudBerry Lab - Sep 1 2018 at 3:39am Copy Link
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peter anon Thanks. Unfortunately that FAQ dates back to 2014 and is no longer current for your software,

Although the method still works in another place, it still revolves around creating a "billable" storage account with google.

The other gdrive solutions I have, simply pair with the account, or get a token live, by logging in (vaguely like oauth).

So I was hoping that as a mature players in the field, that you would let people just connect easily to their existing google drive, even though it is a small scale consumer account.

Naturally I was hoping to do it on the cheap. I have multiple 15GB gdrives doing nothing, and most documents needing backing up, are quite small anyway.

Anyway, I'd imagine it would be quite popular to EASILY use a couple of gdrives, as they are free (for now).

In other software, you can link multiple gdrives and dropboxes together as a virtual drive, so I was hoping you would do that too, by now.
Again I imagine that would be quite a popular feature for you.

I realise on the small scale, this may seem a pony user case to you.
But the scaled reality is I have 10TB of data to backup, and I don't have the budget of $200~$300 per month the industry seems to demand right now, to back that up.
So I'm limited to "local" 10TB backup drives, which could obviously fail or get stolen. So I'm always looking to backup what I can, remotely, as economically as possible.
The reality is the daily important stuff is pretty small, so 15GB is actually relevant, especially IF I could use them combined, manged by an intelligent file list software.

As a multi destination, multi job, intelligent spacing software, I was hoping cloudberry would come to my rescue?
Sep 1 2018 at 6:32am Copy Link
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thezen Linux?
Sep 1 2018 at 11:36am Copy Link
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Daniel User Well FAQs of 14 are really well done ... Sad to hear that not only the FAQs but the software itselg got of age.
Personally I thin a well implememted SW for backing up to the cloud would be really interesting. Unfortunately this SW is old and might not rellay work as modern GUI client. An remember: The best backup SW is omly as good as it's backup.
So I think I have to skip here, sorry Andy.
PS: But please not, that I also skip the cheap Zoolz-SW since I learned that you can backup to hot zone only /50%) - if you wanna backup to the cold zone, there is NO client support, you must upload the prepared backup files of x GBs in your browser ...
Sep 1 2018 at 11:38am Copy Link
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Cary Adams I'm confused. Is this for the Pro version? If so, please explain the 1TB limit. Are you offering 1TB of cloud storage to each Pro account, or are you saying I can only upload 1TB into my own S3 account. If so is that 1TB per s3 bucket? Or 1TB for all S3, or 1TB cumulative for all cloud services I use?

Also... why the pricing disparity between Windows and Mac? Is the Mac version more limited in capability? If so, how?

Thanks for your answers.
Feb 1 2019 at 1:57pm Copy Link
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Mustang How does one purchase an upgrade license?
Feb 1 2019 at 1:59pm Copy Link
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Albert Jester Hello, Does CloudBerry Backup and the encryption process handle long filenames and long directory name? Some programs just skip these files.
Feb 1 2019 at 2:16pm Copy Link
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MSP360 @Cary Adams 1TB limit means that you can at any time have at most 1TB of data on the cloud account managed by CloudBerry Backup. E.g. you can upload 800 GB, then another 200GB, then delete 300GB but you can't exceed the limit of 1TB. Consider this way we are making our product affordable for users with lower storage requirements.

in fact in the Desktop Edition we silently offer a 5TB limit. Mac version is not limited, b/c it is a new product and we want many people to use it
CloudBerry Lab - Feb 1 2019 at 11:12pm Copy Link
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MSP360 @Mustang what exactly do you mean? how to get a new version? The annual maintenance fee covers the free upgrades and priority support. It is 20% per year of the original purchase.
since our product is very low cost, we don't include the maintenance for the first year.
CloudBerry Lab - Feb 1 2019 at 11:13pm Copy Link
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MSP360 @Albert Jester yes, it does support long files. I suggest that you download the trial, you can test it before the offer expires.
CloudBerry Lab - Feb 1 2019 at 11:14pm Copy Link
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Nico Westerdale Great News! CloudBerry Lab has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Feb 2 2019 at 12:11am Copy Link
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Mustang The fine print reads "Upgrades to future versions of the software will be free for 12 months. For versions after that, upgrades will require additional payment, which will be discounted by 80%." If I have a license and want to upgrade I find no link on your website that spells out how to do it.
Feb 2 2019 at 9:25am Copy Link
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thezen No Linux version??
Feb 2 2019 at 11:18am Copy Link
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MSP360 @thezen, buy mac version and reach out to our support, they will convert it to Linux.
CloudBerry Lab - Feb 2 2019 at 1:22pm Copy Link
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MSP360 @Mustang fine print is incorrect. we don't include the free updates any more. as long as you have the current maintenance you can download the new version on our website and upgrade
CloudBerry Lab - Feb 2 2019 at 1:23pm Copy Link
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Mustang Upgrade how???? Have asked the same question twice and still no clear instruction. I give up!
Feb 2 2019 at 2:59pm Copy Link
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MSP360 @Mustang, I am sorry we have 200K users, I am not sure what else I can explain. How do you upgrade other software, for instance MS Office? We upgrade in a similar fashion
CloudBerry Lab - Feb 2 2019 at 11:51pm Copy Link
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Mustang Your product information page states "**The license is per computer, one time fee." There is no mention anywhere on that page that a maintenance subscription would need to be purchased after 1 year for continued updates. I do not understand why developers cant be more upfront with consumers about the true cost of using their software. If an existing license holder wanted to purchase just the subscription there is no link on that page. There is no tab on your homepage that discusses your subscription service; ie cost, renewal gaps or cancellation process. There is no store or pricing tabs on your homepage that again should address these basic questions. There is no link in the program;s help or about sections that takes a license holder to a purchase maintenance renewal page. And to answer your question, MS Office has a link on their home page labeled "Renew your subscription." I have 2 licenses that I purchased back in 2012, but over the years I have found other programs that served my needs better, When I saw the promotion, I took another look and liked some of the improvements so I thought I would update my licenses and purchase the maintenance. But after three posts, I still have no idea where to go on your website to do that. You sure don't make it easy.
Feb 3 2019 at 1:13pm Copy Link
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MSP360 @mustang please reach out to our support, we will check what licenses you own and give you the options.
CloudBerry Lab - Feb 3 2019 at 10:47pm Copy Link
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David O'Neill A number of months ago, I had a serious look at using Amazon's Glacier for my (personal) disaster backup. In the end, after reading many cases of people getting nasty surprises, I gave up on the idea of using Amazon as I simply wasn't confident that I was correctly calculating their charges.

(1) Does CloudBerry Backup provide any support for calculating storage (and recovery) charges?
(2) Not directly related to your product (apologies!), but can you recommend a link on determining Amazon charges?

Many Thanks,
David.
Jul 20 2019 at 11:48am Copy Link
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JW Might I enquire as to exactly what is being sold here?
Is it just the CloudBerry Backup program? Or does it also include some storage? If so, how much storage is being purchased here with the CloudBerry Backup for Windows ($15) offering?
Would this be an annual charge for the storage or a 'perpetual' account?
Would I need to sign up for an Amazon S3 account?
Jul 20 2019 at 11:49am Copy Link
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Mario Demi Hello is this the Pro Version (on your Homepage 49,99) with 5 Terrabyte limit
or only 1 Terrabyte limit to backup?
Jul 20 2019 at 11:49am Copy Link
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MSP360 @Mario in fact in the Desktop Edition we offer a 5TB limit.
CloudBerry Lab - Jul 21 2019 at 10:06am Copy Link
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MSP360 @JW We don't sell storage, We work with multiple storage providers such as Amazon S3, Google Storage, MS Azure. You will to sign up for storage account directly. also need to pay the storage fee. Amazon S3 $0.03/GB/month. Amazon Glacier $0.004/GB/month. Azure ~$0.03 GB/month, , Google Cloud Storage $0.024
How to sign up and get started with Amazon S3 Backup
http://blog.cloudberrylab...3-and.html
CloudBerry Lab - Jul 21 2019 at 10:07am Copy Link
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MSP360 @David I would recommend that you use a lower-cost Amazon Standard IA storage class instead of Glacier . Amazon S3 Standard - Infrequent Access (Standard - IA) prices starting at $0.0125 per GB per month, $0.01 per GB retrieval fee, and a 30-day storage minimum. This combination of low cost and high performance makes Standard - IA ideal for long-term file storage, backups, and disaster recovery.
CloudBerry Lab - Jul 21 2019 at 10:07am Copy Link
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David O'Neill Thanks, Andy, but it's a bit more than I want to spend.

Does Cloudberry Backup support Amazon's Glacier Deep Archive?

Regards,
David.
Jul 22 2019 at 2:03am Copy Link
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MSP360 @David, we support all Amazon storage classes. But Glacier is not a backup storage. it is archive storage. Data is not available immediately .and in Deep Archive it takes even longer to get it. We don't advise this storage for consumers.
CloudBerry Lab - Jul 22 2019 at 3:22am Copy Link
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