Virus Scan for Copernic Desktop & Cloud Search

kydara Subscription-ware. Pass.

Apr 9 at 4:31pm Copy Link

7

Sputnik Same as kydara.
Also, too expensive for what it is.
Numerous free solutions which do about the same.

Apr 10 at 4:38am Copy Link

4

Peter Gabriel Same as the above posters. Will not touch subscription-ware apart from some security software.

Apr 10 at 5:02am Copy Link

4

Jim Ranson Ouch sorry not going to bother. Far to expensive for 1 year. As other said there are other free or lower cost utils

Apr 10 at 6:20am Copy Link

3

Copernic I appreciate the candid feedback from our users, potential users, and non-user on our product, subscription-based pricing, and even our competitors. Feel free to check out the site for all our products.

Copernic Inc - Apr 10 at 7:23am Copy Link

0

Jim Ranson I would like to know how Copernic got my email address used on BitsDuJour. I went to over the Copernic website via a Google search. I tried to download the 30 day trial of Copernic using a unique email address on your order form. I then received 2 emails from Copernic at the email address I used on BitDuJour. One of these emails were to activate a customer portal account and one was a support request niether of which I requested.

Apr 10 at 7:37am Copy Link

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Copernic @JimRanson. I am not sure if you went ahead and got the free trial on our site. If you did, you would have received the two elements you mentioned. Feel free to contact us at support@copernic.com so we can look at the email in question and see where it came from. Again, as mentioned, those emails follow a purchase (even a free one) of our software.

Copernic Inc - Apr 10 at 8:03am Copy Link

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Stephen Warkentien I always give priority to software with a perpetual license, bonus points for lifetime upgrades and support.

I view one-year licenses as extended trials. I rarely install them, even free licenses.

Apr 10 at 8:39am Copy Link

4

Dierk Have used Copernic Desktop Search for over 10 years, and, indeed, was Not Happy when they moved to a Subscription basis.

OTOH, I have yet to find an application that WORKS as well as Copernic does, let alone one that also Costs Less.

The "obvious" option would be X1 Search - which we used for a while some years ago - but they are running over $200 for 3 years of service ($80 for 1 year) and Dropped the ability to Index Thunderbird Emails (also "some years ago").

The 3-year License is not a terrible deal - I often "upgrade" apps annually, and almost always at least aim for an "every other release" scheme, so tend to judge subscriptions based on Expected Cost Over Time.

To be fair, I use the "Advanced" version, which is considerably less costly than the "Elite" version offered here.

FWIW: Our current 3-year sub is up for "renewal" at the end of 2024, and I am probably going to look at alternatives prior to that time. But based upon past searches, I frankly do NOT expect to find a program that works as well as Copernic DS for anywhere near their price point, and the final decision is likely to fall between Renewing CDS or choosing to try to live without it.

Apr 10 at 11:01am Copy Link

1

Chuck Can this be used to extend an existing license?

Jun 11 at 5:46pm Copy Link

1

BrianS I agree with Dierk. How about a perpetual license for $47.99 with free version upgrades for 1 year??? After that, 50% off full price for upgrade versions. It's a great program but there are cheaper alternatives.

Jun 12 at 12:52am Copy Link

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Copernic Good afternoon, Brian.

Thank you for your suggestion concerning alternative pricing options. We always like to hear from our current and future users. This is something I can bring up to the team in terms of an alternate pricing method. Not necessarily using your values. Do you know of other software that have successfully utilized this format of pricing?

Have a great day and thanks again

Copernic Inc - Jun 13 at 9:33am Copy Link

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Copernic Hi Chuck,

I am sorry to have left your question unanswered.
At this time, this is for new purchases since the promo we are running with BitsDuJour is exclusive and goes through their cart and not our system.

We are planning on running some upgrade campaigns this year so look out for those.

Have a good one.

Copernic Inc - Jun 13 at 9:39am Copy Link

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Dunking "Do you know of other software that have successfully utilized this format of pricing?"

Are you kidding? Until very recently that was the norm for much of the software. Two great ones to look at would be DOpus - https://www.gpsoft.com.au/ - and Syncback of various flavours - https://www.2brightsparks.com/ - both of which I automatically renew just because. Another would be Macrium Reflect, which similarly gets renewed without a thought. Many, many more if you'd care to look.

On the other hand, I had Copernic license back when it was a perpetual. When it changed to subscription you lost me. Zero chance I'm going to even look to see if there's a trial or what new features there are.

A subscription to cloud services provided by Copernic would be OK (someone has to pay for the hosting after all), but if I'm using a desktop product I don't want to use any cloud service (indeed, if that's not optional it's another reason not to use this software).

Jul 11 at 2:43am Copy Link

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Copernic Hi @Dunking.

Thank you for following up on BrianS' comment.
I took the time to look at the companies you listed which don't do exactly the same as us but I don't think that was the point, though. You were referring to their pricing structure.

Some of them have limited service and minor updates with yearly costs while others seem unclear as to the pricing. Our goal is not to compare our pricing but to learn from users their needs and thank you for the comparatives.

Our new(ish) pricing structure ensures that we can work on growing the product. Over the past few years, we have included cloud storage services in all our packages, have integrated with Sharepoint (which is my personal most uesed feature at work) and are working on the foundation to go on a online-based product.

As always, keep the feedback coming as it is invaluable.

Copernic Inc - Jul 11 at 7:00am Copy Link

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Charles Beauchamp My gosh it appears that medical schools should purchase the server version with a unified index and market access to that server to alumni for donations. Are any of the following medical schools/universities where I have been in my career as a learner and/or provider of care on the list of universities that subscribe to your server version:

Stanford
Duke
U. of Rochester
U. of Michigan
U. of South Dakota
UNC
North Carolina State U.
East Carolina University
Wake Forest University?

Sep 10 at 1:56am Copy Link

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Charles Beauchamp I forgot two others:

U. of Washington
U. of Houston

Sep 10 at 2:02am Copy Link

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Copernic Hi Charles.

Thank you for your comment. We have had many individuals purchase desktop & cloud search from universities using their university email address, but not entire schools or school departments using Server Search. By all means, spread the word!!

Copernic Inc - Sep 10 at 7:13am Copy Link

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bvssunnydale Hi, oldster law office guy here. Can Copernic search Wordperfect (*.WPD) files? I'm asking here in case anyone else is interested too. Thanks!

Sep 11 at 9:52am Copy Link

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bvssunnydale Hi, another question. Can Copernic index multiple attached drives? And can it search PDF-A PDF files only (I use PDF-XChange and it's great - I don't want to switch to another PDF app, especially an Adobe one). I'm thinking of buying a single year's license and then down-grading to the Advanced tier [as I use none of the additional "Elite' tier apps]. I assume that's permitted?

Sep 11 at 9:57am Copy Link

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bvssunnydale Hi, me again. I've been rummaging around your site. Wordperfect Question: IF I purchased the Advanced Tier is the Wordperfect add-on an ADDITIONAL $30/year? Same question for MS Outlook. OR Does the $35/month include all the apps listed on the comparison page [ https://copernic.com/en/desktop/pricing/ ] . It's confusing a little. Thanks very much.

Sep 11 at 10:05am Copy Link

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Copernic Hi bvssunnydale,

We hope you are doing well and thank you for your questions.
As you saw, yes we do index and preview Wordperfect files.
PDF-A was added this January.
Here are the notes from the development team from that release which can be found here: https://copernic.com/en/desktop/release/

• PDF archives containing a root PDF file can now preview the root document instead of showing the list of attached files.

• Improved opening of PDF files outside Copernic. The opened on the selected page feature now work only with Adobe Reader and Acrobat, Foxit PDF Reader, PDF-XChange, Sumatra PDF and SwifDoo PDF. Other PDF tools will use the default opening method.

As for your question, all extensions featured on the pricing page table are included in their respective packages. Advanced does include MS Outlook and Wordperfect at $34.99.

You can contact us directly at support

copernic.com for your specific purchase needs.

Copernic Inc - Sep 11 at 10:57am Copy Link

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HJ B I do not see questions here concerning the functioning of the program. That is why this is list of questions.

Some of my questions assume that the program creates an index that is stored locally.

1. Can the index be stored on a drive, other than C drive?
2. Can it be stored on an external HD?
3. If an external hard drive has been indexed, but at the time of the search is offline, will a search nevertheless show results related to that offline drive?
4. Is it possible to estimate what the approximate size of an index will be, based upon the combined file sizes of the data that is indexed?
5. Is performance degraded in any way as the amount of data increases?

Best wishes,
HJB
6. Can searches be limited by date, drive, format, etc?
7. Can a search query be saved, so that I can have a list of queries that I regularly make, and a click on one will perform that search.
8. Can the results of a search be exported to a PDF or Word, etc.?
9. Can the user control how many words before and after the search term are displayed?
10. If a subscription expires, is all functionality lost? If so, what happens to the existing index and can it be used for any search purpose?
11. Is the program able to search websites (overall or designated webpages)?
12. Can a search be conducted for two words or phrases that are within a designated distance from each other?
13. Can the search term be a partial word, so that it will return results with all words that have that root?
14. Can the program search icloud (where icloud access has been installed on an MS PC?
15. Does the program send any information to the developer, etc.?
16. Is the index secured in any way, i.e., if someone copies the index and owns a copy of the program, would they be able to conduct a search of the index and if so, will it give them access to the underlying data?
17. If I have several computers in a LAN, so that the computer on which the program is installed can access the data on the other computers, can the program be used to search the data on the other computers?

Nov 12 at 9:44am Copy Link

1

Copernic Good afternoon, HJ B

We hope you are doing well.
Please feel free to contact us with technical questions at support

copernic.com

Here are some answers that would pertain to the masses.
You can save an index somewhere else but it needs to be connected to your device or else copernic is not able to refence it.

The size of your index will depend on your settings, your extensions and the complexity of your files. 1M tiny text files will not require a large index but 1000-page PDFs with images will have an impact for sure.

Indexing time varies on the amount and weight of the documents to index but not the performance once indexed.

We have many filters to narrow down results such as date, source, author, title, file types, file size, etc.

Queries can be saved to reuse at a later date.

Results can be exported.

We have operators such as AND, OR, NEAR, and NOT that allows you to build more complex queries should you need.

Our product is on-premise. We do collect data 100% anonymously and this option can be turned off by the user at any time. The data is to understand what file types we should look at working on nex and user behaviour.

Our index is also stored locally and is safe. If you have access to someone's index its because you already have full access to their device. I doubt (but could always check) that you would have access to anything through the index. It has to be linked ot your license key.

We have a Server Search that multiple people can connect to.

I hope these answers helped you and other potential users.
You can also check out our knowledge base and our forum.

https://copernicsearch.fr.../solutions
https://copernicsearch.fr...iscussions

Copernic Inc - Nov 12 at 12:47pm Copy Link

1

Nico Westerdale Great News! Copernic Inc has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 13 at 12:11am Copy Link

1

HJ B The terms upon which this software is offered are contrary to the terms of software that is usually offered at the BDG website.

1. If subscription is not renewed, the existing database becomes unusual.

2. No assurance as to what the future subscription charges will be.

3. No clear information as to how large the database is likely to be, correlating to the type and size of files.

4. For some reason, a pdf with graphics is said to make the data base larger than the same pdf without graphics. The reason for that is unclear, since this appears to be a text search application.

5. No opportunity to test the software before buying. (Although there is a 30 day return policy)

6. As to upgrades. "Upgrades to future versions of the software will require additional payment. Installing a new version may overwrite the existing version and invalidate your license key." This appears to state that any upgrade requires additional payment and that any upgrade may require a total rebuilding of the database. No distinction between minor and major upgrades. Perhaps there are no minor fixes for the program.

7. Apparently no entitlement to support if an upgrade is offered during the period of your present subscription. "Support is provided up to when the next major version is released."

A number of functions of this software are provided by other, more consumer friendly software, at least one of which does everything for free.

Nov 13 at 8:22am Copy Link

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Copernic Good morning, HJ B and Copernic enthusiasts.

Please keep the comments, questions, and feedback coming!
HJ B, I am unsure where you are getting some of these claims from.

We have a subscription based software. Like any other such software, you need to renew to keep using its functionalities. We believe that the time saved for clients more that covers the cost of the software on a yearly basis.

There are price changes that can happen. We never invoice you, even if you have auto-renew set up, without an email being sent.

The index file can be a few GB based on what you are indexing. Every user will have different indexes based on their files and settings.

A PDF with graphis can take more time if you have our OCR extension that is indexing Image to Text. If that is not included or turned off, then it will simply index the text of the pdf. People love the function if they work with scanned invoices, for example. All the scanned text is like an image which Copernic will index in text and can be searched.

We have a free 30-day trial on our site for all of our products which does not include the need for a credit card to make it easy and stress free for anyone to try our software.

We provide free software updates regularly and there is no cost to the client. you can see our release notes on our website. Nothing to hide here. In terms of upgrades, if we come out with many new features and you want to upgrade to that new version, it is possible that there could be costs. This is standard practice.

We offer free email support to all of our customers. With the new way are licensing works, support will be available. This "fine print" refers to an older version that can no longer be supported. For example, Windows 95 might still work on your PC but is not supported by Windows. Same principle. But we will answer your emails and guide you to our newest versions.

We thank you for your concerns. If people are looking for the ability to search their desktop, their Sharepoint, Teams, OneDrive, Google Drive, Dropbox as well as preview files from programs they might not even have like Photoshop, Illustrator, etc. Then Copernic might be the solution they are looking for.

If they are looking for a browser plugin, perhaps what your company offers is what they are looking for. That is okay. Different products meet different needs.

Have a good day everyone! Feel free to write to us support

copernic.com

Copernic Inc - Nov 13 at 8:43am Copy Link

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HJ B @Copernic

Thank you for your reply.

Most of what I said in my last post was based upon the "fine print" description on this site. If the fine print is incorrect, I suggest you correct it. I will not here go back over those items.

At the end of your reply, you say: "If they are looking for a browser plugin, perhaps what your company offers is what they are looking for. That is okay. Different products meet different needs. " I am not connected to any software company and I do not offer any software.

You have clarified the issues with regard to graphics. Your prior email did not discuss the capture of text from graphics.

I do see that your website offers a 30 day trial. None is explicitly offered in your offer in BDJ. Such an offer is generally a part of software listed on BDJ. Can the 30 day trial be combined with the BDJ discounted price?

I should note that I have now taken the 30 day trial from your website. That will give me the opportunity to better evaluate the software. I am assuming that it is the same as the produce being offered on BDJ. Is that so?

I think you are saying that, at the discretion of your company, major upgrades that are offered during a subscription, may or may not be charged to the subscriber. I think most users would like a more firm statement of policy.

Best wishes,
HJB

Nov 13 at 11:17am Copy Link

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Copernic Glad to hear you downloaded the free version for trial.
We will circle back with our friends at BDJ on your point of offering the 30-day trial as part of the software listed.

The free trial is equivalent to the Elite so yes, same product as what is advertized here.

When a major update happens creating an altogether new version, customers are not obliged to go to that version. They can keep their subscription until the end of the term (whether 1 or 3 years). If they decide that they do want to have the new version, presumably because it contains a feature or extension that they want, then it is like upgrading your product and they would have to cover the cost of the new upgrade. Our upgrade process credits and unused monetary value from the previous subscription and applies it to the upgrade.

Our apologies for incorrectly linking you to a software company that has browser extensions. The main point was more to say that not every product suits the needs of every customer.

Hopefully, anyone who has been brave enough to read through our entire comments feels as though have learned something useful about our product offering.

As always, have a good one!
The Copernic Team

Copernic Inc - Nov 13 at 11:53am Copy Link

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Nico Westerdale Great News! Copernic Inc has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 14 at 12:11am Copy Link

0

Nico Westerdale Great News! Copernic Inc has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 15 at 12:11am Copy Link

0

Nico Westerdale Great News! Copernic Inc has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 17 at 12:11am Copy Link

0

Nico Westerdale Great News! Copernic Inc has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Nov 18 at 12:11am Copy Link

0

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