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Virus Scan for Drive Cloner Rx

Easily Recover from Catastrophic System Crashes

Drive Cloner Rx creates a duplicate of your hard drive, letting you restore your PC easily, even if it's been hit by catastrophic hardware failure.

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What are people saying about Drive Cloner Rx

Don Pale Hi,

You mention in the blurb "Drive Cloner Rx can recreate your system on a new PC" does this mean that you can recreate the clone on dis-similar hardware or does the new machine have to be of identical spec?
Jan 14 2010 at 7:27pm Copy Link
George H. Speece After trying the program, I was totally impressed, BUT here are just one negative. No help files although the program is simple to use.

However the good far outweighs the bad and I can't wait for the buy date. Questions!!
Will I get all updates free? Can I put this on more than 1 machine, and can I put this on a thumb drive?
Jan 15 2010 at 2:20am Copy Link
Support Don, Yes Drive Cloner Rx can recreate your PC onto a new PC - This means that you would be able to make an exact copy of all your files, folder, system - everything... so to answer your question - Yes you can recreate your clone image onto different hardware; There is not problem, from the perspective of Drive Cloner Rx in doing this for you... However, if you image a new PC that has different hardware from an image of a different PC - you probably would have conflicting files, device drivers, as your hardware would be different... Therefore, this would be a potential recipe for disaster.

The purpose of Drive Cloner Rx and other imaging solutions is to be able to maintain a image for the purposes of your hard drive failing. In this case, the user would simply change the hard drive only on the system and then reload an image made from their previous system.
Horizon DataSys Corporation - Jan 15 2010 at 10:08am Copy Link
Support George, Here is a link to our online help file: http://www.horizondatasys...index.html

This help file is also included within the Drive Cloner Rx application.
Horizon DataSys Corporation - Jan 15 2010 at 10:11am Copy Link
J L Does it work on Dell computers (They have a special MBR, partition system and two power buttons)
Does it backups any kind of partition? (Linux and other operating systems)
I suppose that when it restores a backup, it overwrite the entire disk or partition. Could it be possible to restore only the altered hard drive sectors? (Interesting option for SSD hard drivers)
Jan 16 2010 at 2:32am Copy Link
T A Does it come with lifetime updates?
Jan 18 2010 at 8:24am Copy Link
Tom Colvin I'm about to upgrade from Win XP to Win 7. Can this software backup only my applicates and data, but NOT to OS? I'd like to be able to re-install all my programs/data once I have Win 7 in place. Sure hope your software will do the trick for me.
Jan 19 2010 at 3:58am Copy Link
Support "Does Drive Cloner work on Dell computers (They have a special MBR, partition system and two power buttons)"

Yes Drive Cloner Rx will work on this system. Also, to answer your other questions: Drive Cloner Rx is primarily desgined for the Windows partition. But it does work with Linux partitions, during the restore, you must select "restore by sectors" for a Linux partition backup.

"I suppose that when it restores a backup, it overwrite the entire disk or partition. Could it be possible to restore only the altered hard drive sectors? "

Drive Cloner Rx has to restore the whole disk or partition backup. Because the altered hard disk sectors from a week ago (a backup from a week ago) could be used by something in the current system. If we just restore the altered sectors, it will overwrite the current system and render the system unbootable...

I hope that these answers help.
Horizon DataSys Corporation - Jan 19 2010 at 12:55pm Copy Link
Support Tom,

Drive Cloner Rx is designed to take a complete system image/clone of your system. If you just need a backup of your data only then why don't you just copy the files/folders and rip them only onto a CD. You would not need any additional software to do this. Let me know if I am misunderstanding your question.

Also, Drive Cloner Rx does not come with a lifetime of free updates. However, version updates are available for free to our customers.
Horizon DataSys Corporation - Jan 19 2010 at 12:59pm Copy Link
fran harter Questions:
1. Does this clone drives based on the size of actual data, or on the size of the two disks involved?
Example: Norton Ghost would never let me clone from a large to a slightly smaller drive, despite that fact my data size would have easily fit onto the smaller drive.
Scenario:I had a 40GB drive with only 5GB of data. I tried to clone the 5GB of data to a brand new, empty, 30GB drive and ghost said,"Not enough room" and quit.
-Acronis true image was much more intelligent and looked at the amount of data and easily cloned the data to a new drive that was slightly smaller in total capacity .
-How does this product compare to Shadowprotect or Macrium?
Jan 19 2010 at 3:25pm Copy Link
J L So Drive Cloner Rx, can backup and restore any kind of partition, but it only can explore Windows ones.

What partitions can be restored properly without using the restore by sectors options?

I do not see any option to backup/restore just the MBR.
Jan 21 2010 at 2:19am Copy Link
Jon Koerner Your claims about "bare metal" retstores and restrores onto a "new PC" are inflated and false. The only thing that this product can restore is onto a system with the exact same hardware as the image was taken from.

If you try to restore onto a "new PC" that is different than the old PC, it will not boot up because the hardware drivers will be all wrong. And someone asked a question about restoring his applications from an XP system onto a Win7 system -- that is just plain magical thinking, never gonna happen.

The only products that can restore an image onto different hardware are things such as Acronis Universal Restore (which is NOT included with Acronis' True Image or "Backup & Restore" software - it is a separate product that allows the replacement of hardware drivers at restore time, availalble for substantial additional cost.

You should stop making these inflated claims for the product. It may do what it does just fine, but be clear about the limitations of what it does.
Jan 21 2010 at 5:42pm Copy Link
Merle One Hi,
Is there a possibility to have a USB key boot media (for Netbooks in particular).
Jan 21 2010 at 8:10pm Copy Link
Bob t I downloaded the trial and used it to do an image backup, but it would only backup my C drive when it showed 2 other hidden areas that I assume was the hidden partition for the restore for the laptop. I clicked all of the drives but the ones that had the ? on them said"Volume Shadow wouldnt start" and then it just went on to the C drive. Is there a way to copy those as well as I would like a complete image if this laptop should crash?

Jan 22 2010 at 12:18am Copy Link
john oconnor if a 100gig hardrive with 35gig of data on it fails and is replaced with a 80gig drive, can the data from the 100gig be restored onto the 80gig and will it be bootable?
Jan 22 2010 at 3:11am Copy Link
Support JL

Only the partitions that can be recoginized by Driver Cloner's drivers can be viewed as default (without the restore by sectors options). This means that only Windows partitions can be restored.

"is there any option to backup/restore just the MBR?"

No. But you can boot from a XP CD and run FIXMBR from the command line, that will reset the MBR (same thing as restoring the MBR).
Horizon DataSys Corporation - Jan 22 2010 at 6:25am Copy Link
Support Here are some more questions/answers for the above:

[1] Is there a possibility to have a USB key boot media (for Netbooks in particular).

Yes. The recovery media builder has an option for creating a bootable USB recovery disk.

[2] I downloaded the trial and used it to do an image backup, but it would only backup my C drive when it showed 2 other hidden areas that I assume was the hidden partition for the restore for the laptop. I clicked all of the drives but the ones that had the ? on them said"Volume Shadow wouldnt start" and then it just went on to the C drive. Is there a way to copy those as well as I would like a complete image if this laptop should crash?

Those drives should be backed up too even though the Volume Shadow service did not start for backing up those drives. (If the Windows VSS does not start, we will backup using the conventional backup method). You can try to open up the backup file as virtual drives and see if it contains the hidden partitions.

[3] if a 100gig hardrive with 35gig of data on it fails and is replaced with a 80gig drive, can the data from the 100gig be restored onto the 80gig and will it be bootable?

Yes, no problem.

[4] Can Drive Cloner Rx's image be restored onto a PC with completely different hardware configuration? Not just a different hard drive, but ethernet card, sound card etc.

Yes but you would have to reload all the drivers after restoring.
Horizon DataSys Corporation - Jan 22 2010 at 8:31am Copy Link
George H. Speece Re-evaluation of this product...The owner of this product never answered my question as to how many owned computers I could put this on, THE ANSWER is ONE. The owner did not bother to answer other questions I had and even when I got on with an operator she declined to answer my questions. The help file is in the start file and doesn't operate WITH the program. The restore is a separate file and functions independently from the main program..It insisted on making an ISO file, OH if I could only get my money back!!! THUMBS DOWN on this product...
Jan 22 2010 at 9:42am Copy Link
Nico Westerdale Due to the overwhelming response Horizon DataSys Corporation has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 22 2010 at 4:00pm Copy Link
Tom Colvin Thanks for your earlier reply. Let me clarify my question.

When upgrade from Windows XP to Win 7, of course I can backup files and folders easily with other programs. But what I need is a program that will also back up all of my installed programs and reinstall all of those programs, with appropriate settings, activation codes and the like onto my upgraded operatin system.

I use a lot of different programs -- and reinstalling each one and its associated data manually will take a couple weeks. UGH!
Jan 22 2010 at 7:45pm Copy Link
J L Tom,
Are you looking for something like "Paragon System Upgrade Utilities 2010"?
Jan 22 2010 at 10:08pm Copy Link
Devon D Tom, use PCMOVER

It actually WORKS.

I moved all your progs, settings, data from my WINXP machine to my WIN7 machine; and the majority of them ran flawlessly!!
It can also me used to upgrade on the very same machine!
Jan 22 2010 at 10:59pm Copy Link
Tom Colvin JL, I actually bought that Paragon program when it was offered here a couple months ago, though not yet installing it. I've now found that it will NOT do what I need. It will work when migrating from one machine to another -- or it will create a dual boot arrangement on a single machine.

Devon, I'll look into Laplink PC MOVER, didn't realize it might do the job within a single computer.
Jan 23 2010 at 8:07am Copy Link
Albert V Stay away from this program if you want to recoup from a HD crash.
It makes a backup image of your HD but can not be put on a new drive. If you try to activate Driver Cloner with your new drive, it says "You have exceeded the maximum number of authorized activations". After paying for the program you can only activate one HD. As long as your system is up and running, you can use their program to see your uncompressed copy. If you have a crash, you have a dead horse program.
Jan 23 2010 at 11:02am Copy Link
Sem Jones Does it allow restore to different hardware - if not, useless.
Feb 12 2010 at 5:30am Copy Link
William Gorman You told one questioner that all he had to do was copy the applications to a CD to restore them. What about the Dynamic Linking Library Files (DLL) that are stored usually in System 32 on Windows XP and Vista and System in older Windows Operating Systems. Shouldn't you clone those too?

Does this restore the complete Operating System that Exists on the First Hard Drive? Or do you first have to re-install the Operating System and then use the "Cloner" program?

I assume that you first must format a new hard drive in the same style as the original one-----New Technology File System (NTFS) or File Allocation Table (FAT) before using cloner or does cloner autmatically format the drive in the proper format?
Jul 29 2010 at 11:11pm Copy Link
Bob S If you the hard drive on a PC has failed and you need to do a "bare metal restore" to a new PC, will the OS, drivers, etc. work on the new PC?  Or would compatibility issues arise?  I would think the latter... Therefore, I'm assuming a bare metal restore would usually or always need to be carried out on the same (or an identical) PC, correct?
Aug 4 2010 at 5:30pm Copy Link
DrTeeth I use a freeware app for cloning. There are many (clonezilla, copywipe etc); I use CopyWipe. @William  One generally does NOT have to format before cloning @Bob Depends on the OS...the later the version of windows, the less likely there sill be problems. Because of issues with faulty (new) hardware during an upgrade, the same Win 7 partition was used on *5* different motherboards without missing a beat.
Aug 4 2010 at 11:47pm Copy Link
Nico Westerdale Due to the overwhelming response Horizon DataSys Corporation has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Aug 5 2010 at 5:00pm Copy Link
Steven User Is is true that this software is locked to a specific hard drive?

What happens if the hard drive fails or is upgraded?
Aug 5 2010 at 6:51pm Copy Link
JesusInsideMe Hello, is it I know is W7, is it 64b ready?, I tried to o use a cloneimage done with a Acronis True Image Home 2010 Full registered versiononto a brand new laptop unsuccessfully! :(... Do you guarantee thatyour software can do it properly without errors?. Thanks for your asap response (before offer deal expires) God bless you, bye
Aug 6 2010 at 12:54am Copy Link
Truman Roper can I use this to move my entire system to a new laptop once I "wipe" the target drive?
Aug 6 2010 at 5:58am Copy Link
Adrian Williams Just to get the ball rolling on this one.

First, I have to say I've had great support from Horizon datasys and have had a few 'scary moments' when I installed rollback rx onto an accountants Pc and their data partition disappeared when rebooting. Thank goodness for boot-it ng ! from terrabyte.

There's been a lot of discussion on the drive cloner rx forum and I advise anyone to take a look there before asking questions here. There are a couple of questions that may benefit from clarification here however.

1. how drive cloner rx works alongside rollback rx v9
2. When is rollback rx v10 launched ?

Back to question 1 - I've found this and wondered if this is the current situation.

"When performing a Disk Image using Drive Cloner Rx - the image will only have a single snapshot; the snapshot (or system configuration) that your PC was in when you've taken the Image... This image will NOT CONTAIN any of the other RollBack Rx snapshots or the RollBack Rx application.

Why is this?

As with all disk imaging applications; these utilities are designed to copy over Windows files and folders. So basically, whatever Windows can see will be able to be copied onto the image.

However, when RollBack Rx is installed there are two components that get installed:

The Subconsole, which is the mini OS that boots prior to Windows.
The GUI component - which is the Windows component that hooks into the Subconsole

The Subconsole is installed and written directly onto the sectors of the hard drive in its own encrpted form that is invisible to Windows. Since the subconsole can not be seen as a file or folder, it does not get copied over onto the image.

The GUI component is fully visible by Windows and will get copied over onto the image.

The net effect is that you will have an image/clone of a single snapshot. The image will not contain any other snaphots, or the RollBack Rx subconsole (therefore no RollBack Rx). The GUI component will be copied over and you will see a "greyed-out" RollBack Rx Icon on the task bar. This is because it Windows drivers can not communicate with it Subconsole (because it not longer exists in the new image).

You will get this same result with ANY disk imaging application such as Ghost, Acronis etc. even our Drive Cloner Rx. " end quote

As far as the interface is concerned - I've installed it on my main system alongside rollback rx and to put it plainly - the interface is clear, simple to use, the backups take just as long as any other imaging software, the ability to create a virtual drive from the backup is very useful when you just need to recover a few files. The features are very similar to the latest version of paragons backup & recovery software.

It has it's place alongside rollback rx , it fills in the gap by allowing you to create backups and store them elsewhere - an external drive for example so, I use rollback rx for the day to day safety net and Drive cloner rx for that hard drive failure. All bases covered. And, at the discounted price it's a great deal.

The clone drive is also a useful tool. If you've not yet decided on a drive imaging utility, you can't go far wrong with drive cloner for it's ease of use and range of features.

The boot disk works fine and allows imaging and recovery. The only glitch here was when I made the image the software only found my first DVD drive which was a read-only drive. I had to re-assign the drive letters for the writer to be picked up. Small problem, easily overcome.

Personally, I'm looking forward to rollback rx v10 when, (if the forum is correct) you get both utilities in one package and the ability to backup snapshots too :)

I'll be buying this software on the day as it keeps my backup strategy in place and for a fair price as well.
May 29 2011 at 11:48pm Copy Link
Software Guy @Adrian - great comments. Thanks!

Bottom line - this utility enables one to restore their complete computer should disaster strike. Can't emphasize enough how important this is - this deal will be a great bargain if disaster does ever strike.
Another note - Win 7 does have an image (clone) utility built in. The advantage to drive cloner Rx is that it makes the process easier than the utility in the Win OS.

Can't emphasize enough: BACKUP then IMAGE - just do it.
May 30 2011 at 1:37am Copy Link
Support @Adrian & Software Guy -- thanks for the comments guys!
Let us know if you have any other questions regarding Drive Cloner and we'd be happy to assist you.
Horizon DataSys Corporation - Jun 1 2011 at 6:32am Copy Link
Barnet Thanks Adrian - can we get this clarified: My understanding is the Rollback RX 10 will NOT include Drive Cloner RX. They will be separate standalone applications?

Also I assume this version of Drive Cloner RX will be compatible with Rollback RX 10.
Jun 1 2011 at 11:33pm Copy Link
RM @ Barnet Rawitch and Adrian Williams

Hi guys, from what I understood in this thread according to the Horizon Staff response,


"Since RollBack Rx V8.x we separated the Drive Imaging module (Drive Cloner Rx) so that both products could be developed independantly. As such RollBack Rx no longer includes the Drive Cloner Rx product. We have no plans to combine the two solutions again either. Both products are independant and serve different markets."

"We will be releasing a new version of RollBack Rx V10 around June 2011. This new version of RollBack Rx will be designed to work tightly with Drive Cloner Rx."


"Note: This version of Drive Cloner Rx will be fully compatible with our future RollBack Rx V10 - this includes the disk image of a PC with all RollBack Rx snapshots intact. This is the direction that we are heading. Once again for your contibutions and support."

What I gather from this an other information in their forum is that Driver Cloner Rx will likely be able to fully backup RollBack Rx along with any saved snapshots. The 2 products will therefore not be combined into one single product but will remain separate products but with better integration as stated. Unless there is further news about this I believe this is how it stands so far. I am excited and eagerly awaiting as well to see their new implementations.
Jun 2 2011 at 6:31am Copy Link
Adrian Williams According to HDC website the next promotion for this is 5th September 2011. Not sure whether it's on BDJ or somewhere else. Keep watching. My order for more licences is waiting.
Jul 20 2011 at 4:33pm Copy Link
Support Hi Adrian. The one-day sale dates listed on the HDS sites are normally done in our Facebook page. These sales are for all of our featured products (Rollback Rx, Drive Vaccine & Drive Cloner)
Horizon DataSys Corporation - Jul 21 2011 at 9:58am Copy Link
Adrian Williams This piece of software, together with rollback rx is the only backup solution you'll need. From simple file backup to full system backup. I've used it on a PC where Paragon's equivalent system locked up on a dodgy sector on the hard drive - and yes, the backup did work.
Try the download for yourself. It's very similar to terabytes image for windows but has a much cleaner and less confusing interface when you need to restore an image while using a boot disk, thereby giving you less change of overwriting the wrong partition ! I use it in preference to the likes of tkbackup and others. All my backups are then in one format and can be opened as virtual drives if you only need to restore a few files for example.
Nov 1 2011 at 8:53am Copy Link
Brian H Hi Adrian- Sounds like you have a great backup system in place using these 2 systems (Rollback RX and Drive Cloner RX). Question- if one used Rollback RX and ever ran into issued with MBR corruption/destruction (resulting from Rollback RX), could Drive Cloner RX then be used to restore the system? I ask this because I have been tempted to try Rollback RX, but I am a previous "GoBack" user who experienced MBR corruption (as a result of GoBack) not once, but on two different occasions, and I nearly lost a lot of data. How often do you backup with Drive Cloner, while using Rollback, to ensure you are covered if any MBR problems occur? With GoBack now defunct, currently I am using Acronis True Image for backups, and I use "try & decide" mode when I want to test anything out. I don't think using this method poses any possible risks to my MBR, but then again I could be mistaken; and I must say I miss the ability to instantly revert my system anytime by using a Rollback/GoBack-type program. I really appreciate your input. Thanks :-)
Nov 2 2011 at 12:14am Copy Link
Adrian Williams Hi Brian
I use rollback rx daily to take snapshots and run a manual snapshot immediately prior to installing any new software. If the new software isn't what I expected I rollback to the snapshot taken earlier. I don't bother uninstalling, rollback rx guarantees there are no residual files or stray registry entries. All that done in the time it takes to reboot your PC. I manage the number of snapshots depending on the spare room on the drive. Rollback has approx 25GB of room to play with on my system. I lock key snapshots and delete/defrag snapshots weekly. A typical snapshot of my C drive is 300MB, of course depending on what I installed. Most of this procedure can be set up to run automatically. I regularly use rollback to move backwards and forwards between snapshots with no reservations. I know that drive cloner will come to my rescue if something goes wrong. Just remember that if you have to recover your system from an image - the snaphots are no longer available. If the new release of DCRx could back up snapshots, that would be great.
Drive cloner automatically backs up the entire partition weekly. Differential backups occasionally , but mainly I use full backups with verification. It takes approx 20 minutes for the 80GB partition, 80%full.
I've had an occasion when the MBR got corrupted on my laptop. I was able to use drive cloner the get me up and running. You can't beat Boot-It NG for partition work, even recovery of damaged or deleted partitions. It's the best tool to look at and modify the MBR in my opinion. I also have Paragons hard drive manager suite 2011 in case boot-it can't help me. I rarely have to use them though. You can schedule drive cloner to take regular backups so you could leave that to backup your system overnight for example.
I like the ability to backup selected files and/or folders and the latest release of drive cloner can schedule backups of folders as well as full partitions. This feature, linked with a dropbox account (or spideroak - preferred due to the tighter security) can give you full 'offline' backups of your key documents (or even partitions) in a compressed format.
I've recommended several clients buy rollback rx, purely as a safety net in the event of something going wrong. It avoids me having to try to determine what actually caused a major problem and loads of my time trying to find it. I simply pick an earlier snapshot and roll back. Often the problem is due to someone clicking on a link on a website promising to increase the speed of their PC 200% whereas the link downloads malware instead. Rollback comes to the rescue by me simply rolling back to an earlier snapshot. Drive cloner's part in that scenario would be to take regular images of the hard drive to cover the 'hardware failure' situation. The image is saved to an external drive for safe keeping.

I seem to have written more about rollback rx than drive cloner, Apologies for that. Drive cloner is just as important to me as rollback. It provides me with offline 'full' backups of my operating system I can recover an image that's many months old whereas I tend to use rollback for up to 6 weeks, although some users take snapshots going back over a year, even more.

Well, that's how I use the 2 products from Horizon Datasys. I've found them to be quick to respond and welcome suggestions to improve their software. My views are my own and I'm not tied in any way to Horizon datasys. They've produced a comprehensive and, above all, user friendly way of backing up your PC. Download the trial to see for yourself.
Nov 2 2011 at 1:12am Copy Link
Graham I have 3 questions.
1. If I take an image on my existing computer can I restore the image to a new computer, boot up and everything work as it did on the initial computer without and additional action.
2. Does this integrate with Rollback Rx
3. Is the boot CD a WinPE or something else
Nov 2 2011 at 6:03am Copy Link
Support @Adrian - Thanks as always for your wonderful insight regarding using Rollback Rx and Drive Cloner.

@Graham - To answer your questions
1. If you are restoring an image to a new computer with the same configuration/specs as the initial machine there shouldn't be an issue..
2. If you're referring to the ability to be able to backup Rollback snapshot, then not yet. There may be more integration on the upcoming release
3. The bootable media is based on WinPE
Horizon DataSys Corporation - Nov 2 2011 at 12:51pm Copy Link
Brian H Hi Adrian,

Thanks so much for your excellent repsonse to my questions regarding the integration of "Rollback" and "Cloner" programs! I learn so much good stuff here on BDJ from other users willing to share info. Question about this program, "Cloner" (and maybe "Support" wants to jump in and adress this) can a previous backup be "mounted" on a current hard drive, and individual file(s) be recovered, without having to do a complete, full recovery of the current hard drive? I belive the most recent version of Acronis has the ability to do this, and I was wondering if "Cloner" can, as well? Thanks. :-)
Nov 2 2011 at 10:34pm Copy Link
Support @Brian - Yes, the backup images created by Drive Cloner are mountable on a virtual drive. The virtual drive will be created in My Computer. You can explore the virtual drive as if it's a local hard drive to copy files from virtual drive to other drives
Horizon DataSys Corporation - Nov 3 2011 at 11:28am Copy Link
Adrian Williams Brian, If you're considering going for the the full arsenal of software - rollback rx can also mount a snapshot as a virtual drive.
Nov 3 2011 at 4:55pm Copy Link
Terry Whitford Hi, Does the following bit from the "Policy" mean I can't reinstall the OS on my PC regularly (I tend to reinstall several times a year as I test quite a lot of software and eventually something screws up the OS) and be able to reinstall and activate your software even thought the hardware hasn't changed ?

"Online license activation is required with a hardware footprint, and 1 installation per footprint."

Also what happens when I do a hardware upgrade and want to reinstall the OS and this software ? Restrictions like the above is why I really hate online software activation, if I buy software I should be able to rebuild my system and reinstall the software I've purchased whenever I want without having to contact the vendors support every time (I'm assuming that is what needs to happen with this software).

Nov 4 2011 at 1:33am Copy Link
SoftCollector How soon before the 'upcoming version' is released? If it is soon enough, will today's buyers at BDJ get a free upgrade?
Nov 4 2011 at 4:29am Copy Link
Michel Levesque I'm a previous owner with expired annual maintenance. How long is it this time?
Nov 4 2011 at 7:28am Copy Link
William D Hello, It's my understanding from what I have read on cloning is that cloning a PC's hard drive to another external hard drive will erase ALL data on the external hard drive...all partition(s) if you created any, other files such as backed up docs, pics, music, etc., that you may have on the external drive.. You state Drive Cloner Rx creates a complete clone of your hard drive, giving you the ability to restore your PC to its original self, no matter how hard it's been hit by a virus or catastrophic hardware failure. Question then is how is it a clone? Or is it really a imaging backup program? Or am I wrong about something?

I just purchased Rollback RX and so far it is working great but now I would like to be able to truly clone my PC's hard drive to a external drive that I have that I use for backups. It 2TB and has more than enough space to store the clone, but I need to know just how I would restore the clone contents to a NEW hard drive in my PC if what I have read about cloning vs. imaging is correct.

Can you explain and clarify?

Thank you,
Nov 4 2011 at 7:28am Copy Link
Support @Terry - If you have to reformat and reinstall your OS and/or change your hardware and move the software to another machine, you would have to contact support to have your product key reset. If you do a lot of software testing you may want to consider having Rollback Rx on your system as its perfect for this task and reverting to a saved system state is as quick as a restart.

@SoftCollector - The next version for Drive Cloner may be released next year. You would be eligible for a free upgrade only if you have purchased Gold Support together with the license.

@Michel - Not sure what you mean by how long? Are you referring to the Drive Cloner annual maintenance?
Horizon DataSys Corporation - Nov 4 2011 at 12:04pm Copy Link
SoftCollector I own the latest Norton Ghost - is your software better than Ghost? Please, do not be modest about it - if there is indeed an exclusive function, please, mention it.

Also, I bought Rollback RX, when it was sold here. Will Drive Cloner be better compatible with it than Ghost?

Kind Regards,
Nov 4 2011 at 12:36pm Copy Link
Michel Levesque I,m refering to annual maintenance fee of course. Is it cheaper to renew or buy this offer?
Nov 4 2011 at 12:41pm Copy Link
Support @SoftCollector - Aside from the simpler interface and faster backup and recovery speed, Drive Cloner is still your standard backup imaging solution as Norton Ghost or Acronis True Image. Images created from backup are mountable to a virtual drive for easy recovery without having to restore the whole backup.

It can be installed together will Rollback Rx and should be able to backup the current system state even with Rollback installed. Of course, like other imaging software it still cant copy Rollback snapshots.
Horizon DataSys Corporation - Nov 4 2011 at 3:27pm Copy Link
Mike McNew The website license says drive cloner can be used on up to 5 computers in a home? Is that the same with the Bits version?

Nov 4 2011 at 3:28pm Copy Link
Support @Michel - I checked your account and it might be best if you just buy the offer here since its been around 2+ years since you last paid for maintenance for Drive Cloner v4.
Horizon DataSys Corporation - Nov 4 2011 at 3:30pm Copy Link
Support @md - its still going to 1 license per PC. Our website was just describing the type of licenses available for types of users (home/commercial/educational). Sorry about the confusion
Horizon DataSys Corporation - Nov 4 2011 at 4:25pm Copy Link
joe lee OS windows 7.My windows 7 just got corupted and had to reformat my drive and restore to factory conditon.My Rollback Rx snapshots are all gone as well as my RollbackRX program.Is there anyway to recover my Rollback Rx snapshots ?
Nov 25 2011 at 7:52am Copy Link
Support @joe, Please kindly submit a support ticket at or email regarding recovering your snapshots.
Horizon DataSys Corporation - Nov 25 2011 at 9:13am Copy Link
Merle One Very nice and reliable, but still missing encryption.
Apr 21 2012 at 12:32am Copy Link
Royce Englehart Does it do virtual drives/systems (VB, VMware, etc.)?
Apr 21 2012 at 4:40am Copy Link
Rick Edwards I've used several tools of this sort (Acronis, Ghost, Paragon, Storagecraft) for really just one purpose - to keep a 'duplicate' boot drive available so that I can quickly recover if a boot drive fails.

All (so far) have had critical shortcomings in that many applicaitons can detect that this isn't the 'install' drive so it requires re-authentication (or in Adobe's case, it simply refused to work at all) even when no other changes were made to the system. Tech support for each of those products made excuses.

I'm still searching for a tool for the above purpose that makes a sufficiently good copy that you can rely on the applications work as well as the OS.

Does this tool do that job?
Apr 21 2012 at 9:06am Copy Link
Jerry Ruggiero Very interested in a technical, detailed answer to Rick Edwards questions above.
Apr 21 2012 at 12:06pm Copy Link
Royce Englehart Doesn't look like these people (Drive Cloner Rx/Horizon Datasys Corporation) think it's worth their time to reply to anybody so I'm not going to waste my time or money on them. BDJ really picked a loser this time.
Apr 21 2012 at 4:31pm Copy Link
Al Prescott Can Drive Cloner Rx boot up outside of Windows and do its cloning?
Oct 1 2012 at 3:33am Copy Link
Support @Al Prescott. Yes You can create the recovery media in Drive Cloner and boot from it to perform a backup, restore and clone of your hard drive.
Horizon DataSys Corporation - Oct 1 2012 at 8:36am Copy Link
Amit 1) Is this software a cloning software as well as a complete image backup creator as well. These 2 things are different, but the name 'cloner' is pointing only cloning.

2) Also, I already have macrium pro and paragon hd suite, what can set this one apart in terms of any more or distinct features ?

3) And I guess if it can in the created image or clone - PRESERVE rollback rx snapshots too then it can be really useful. Does it do that ?

4) Can it clone as well as create image / clone of linux as well ?
Oct 2 2012 at 6:54pm Copy Link
umike I often restore my windows once every 3-4 months. When I do so and reinstall Drive Cloner Rx, do I have to contact your support to reset my product key?
Oct 3 2012 at 3:00am Copy Link
Support @Amit.
- Yes, Drive Cloner is also a complete image backup creator, aside from the clone disk function
- No it does not preserve Rollback Rx snapshots yet. If an image is created in Windows, it only copies the current system state (current snapshot)
- It only supports Windows OS at the moment

- Yes you would have to contact us to have the key reset. The process is done fairly quickly either through our live chat or emailing
Horizon DataSys Corporation - Oct 3 2012 at 9:41am Copy Link
Software Guy At $15 per computer this looks like a nice step up from windows built in (yes that means FREE as part of the OS) drive imager. So I check 3 computers on Buy Now and the price pops up with a whopping $116.19 which includes media and gold support. So let us compare this to FSS Development's Casper V7- 3 pc license with support and media is $69.95 everyday. So this is quite an expensive program if you want support even with the BitsduJour discount. Hmmmm....
Oct 4 2012 at 5:07am Copy Link
DiggerP @ Support Horizon DataSys

In the write-up above it says : " Even if your hard drive is completely toasted, Drive Cloner Rx can recreate your system on a new PC or hard drive, quickly and easily."
But I can't find anything on your website that Drive Cloner RX uses
a component called Adaptive Restore .
Simply "depositing' your clone on a new PC with different hardware
will not work unless Adaptive Restore technology is employed.

Please explain.
Oct 4 2012 at 11:49am Copy Link
Support @Software Guy
- If you're purchasing the license keys only it is still cheaper. Basic Support through our ticket system and live chat is still provided even if no Gold Support was purchased and the CD Media is optional and the software is readily available for download on our website.

- I believe Adaptive Restore is proprietary to Paragon, so no we don't carry that technology with Drive Cloner. Restoring if only the hard drive was changed is of course the ideal scenario,

Restoring to a completely different machine does produce varied results (incompatible drivers,etc) but Windows most often would detect/install the native drivers to make the machine functional
Horizon DataSys Corporation - Oct 4 2012 at 1:07pm Copy Link
DiggerP @ Support,
-Thanks very much for your prompt response.
If a direct restore to a new PC or one with different hardware isn't possible ,any claims to that effect shouldn't really be in the description of Drive Cloner RX.
In most cases Windows will just not boot from the restored drive,
so the point of Windows "finding" the required drivers is mute .
All references in the clone will point to the "old" controllers and drivers and hence booting into Windows will fail.
Only "injecting' the drivers into the clone beforehand or while the restoration takes place might ensure a possible "normal" boot up.
Oct 4 2012 at 5:40pm Copy Link
Paul Eaves I recently had to restore a bog standard Win 7 setup to a new PC using Drive Cloner. I cannot say it was painless. The restore completed successfully according to Drive Cloner. A couple of days and a lot of blue screens and the use of the Windows Recovery disks later, and I got my system up . I wrongly assumed from the "bare metal" description that Drive Cloner would make windows re-evaluate its hardware abstraction layer and load the drivers (which were all on a CD in the drive) on power up. It's possible that I missed something with this software but it doesn't seem to be as painless as you might think.
Oct 4 2012 at 9:01pm Copy Link
P C @Peter E.
Agree. Windows will not boot if we are restoring a backup image of one PC to another with different configuration. I tested that before (with several image backup software).
Oct 4 2012 at 9:05pm Copy Link
J S I have a few questions I'd like to ask as both an existing Horizon DataSys Corp. client, and also a prospective customer for this product:

Q1. Why is GOLD Support & Maintenance only available Monday to Friday even though Horizon DataSys Corp has offices all over the world?

Q2. If a buyer happens to buy the GOLD Support & Maintenance in say US Dollars can that subscription be changed to their local currency at a later date or are then forever tied to the US Dollar subscription model? [For example the buyer may be a world traveller and always buys their software in US Dollars, but at some point they may settle down in a country that's not the US of A.]

Q3. If previous Drive Cloner RX or RollBack RX purchases were purchased with "GOLD Support & Maintenance" but the program has not yet been installed and online activated: can a buyer obtain refunds FOR THE YEARLY SUBSCRiPTiONs they have since paid?

Q4. What is the current version and model number of Drive Cloner RX, AND when is the next version planned to be released (and what - if any, changes are planned to be implemented)?

Q5. How much slower is the Support for a buyers purchase if they decided to NOT initially buy Gold Support & Maintenance? (for example does their problem always get put to the bottom of the list thus months may go buy before they get assistance ...)

Q6. Is it possible to buy either Drive Cloner RX or RollBack RX initially without "GOLD Support & Maintenance" and ask at a later date outside the initial 12 months to go onto "GOLD Support & Maintenance" or is such a possibility only possible, as long as no major upgrade (eg, v2.x to v3.x) has been released?

I thank you in advance and look forward to Your answers to all my questions. J S
Oct 4 2012 at 9:38pm Copy Link
P C @ J S
Restoring the image to a totally different PC, it won't boot into Windows at all. Just a black screen. May be Windows can't find an active partition, or else.
Oct 5 2012 at 2:47am Copy Link
Support @JS
- Our live chat and phone numbers are only active during weekdays but support tickets are still being handled by tech support over the weekend and callbacks are done when necessary. Eventually we may expand to those days. As of now we have already expanded our live chat support hours to support regular UK business hours

- This is more of a question for our e-commerce provider (Cleverbridge). If there is a need to change the payment method, I believe they can accommodate it.

- No, Gold Support is rendered used after purchase even though the license hasn't been activated.

- Current version is v5. We may be planning a new release when Windows 8 comes out. New features list to come soon.

- Basic Support is still answered fairly quickly, specially when customers go to our live chat.. The mean time on response to support tickets is normally between 24-48 hours

- We normally recommend purchasing Gold Support at the same time for the process to be seemless. This can be done, but its a case-by-case basis. Please contact support if you have a scenario like this.

@To All

Thanks for participating on this sale. It might be a while before we have our next sale here on BDJ.

Our next sale would be on our website and would be this Thanksgiving (November 23). Please stay tuned as we will having some major releases soon for our major products and also some new utilities. Enjoy the weekend :-)
Horizon DataSys Corporation - Oct 5 2012 at 10:19am Copy Link
Paul Eaves It's a shame that "support" never commented on the problems people have restoring from bare metal.
Oct 5 2012 at 12:12pm Copy Link

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