Virus Scan for MailWasher Pro 2012

Bob Criswell I have used this program for several years and I love being able to see and control what's coming into my inbox BEFORE it gets to my inbox. Allows plenty of control over what email makes it onto your computer.

May 16 2009 at 3:30am Copy Link

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TopDog This is a fantastic price for one of the most valuable utilities you can buy. I have been using this since the beginning and its evolved into an essential tool. You can control, sort and even view e-mail before it ever gets to your computer. This is a must have tool it will even learn spam and mark it for you.

May 17 2009 at 8:07pm Copy Link

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J L Does it have lifetime upgrades for free for ever?
Will the next version works on Windows 2000 machines? (I read something about a beta version that needs Microsoft Frameworks).
Is there going to be a portable version in a near future? Is it going to be free for already upgraded users?

Greetings

May 20 2009 at 5:18am Copy Link

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Nick Bolton Yes, this version of MailWasher Pro does have lifetime upgrades for free. We are re-writing MailWasher at the moment and it should be ready in around 2-3 months time. This is a completely new product and we'll likely charge a nominal $10 upgrade fee, except for users who purchased MailWasher Pro in the last 6 months can have it for free. We've never charged an upgrade fee for 8 years and since this is a new product with a lot of work gone in to it we hope people will understand.
The next version (preview here: http://www.youtube.com/wa...ISSNg&hd=1) does use the .NET 3.5SP1 framework to display it's graphics (using WPF which is standard in Windows 7 and a 10-30 MB upgrade for others) and it enhances the usability a lot. WIndows 2000 and prior versions of WIndows are not be supported by this version of .NET, but in saying that once we've finished with this new rewrite we'll be making a cross platform version for all Windows OS's, Linux and Mac. It shouldn't take too long as the backend is already cross platform and we only need to copy the user interface, although it may not have all the fancy enhancements (like zoom) which you can do with WPF in Windows.

Firetrust Limited - May 20 2009 at 8:30am Copy Link

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J L Does that new product come with lifetime upgrades too? I mean, is the $10 upgrade fee just an exceptional fee due to that extra re-coding work or it will be charged in the next upgrades too?

Is there any info about the USB version? Thanks

May 21 2009 at 1:56am Copy Link

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Nick Bolton Sorry for forgetting the other question. I do believe it will be able to be used on a USB drive as all the settings are local as opposed to being in the registry. Well, it will be simple to adapt anyway.
As for the ongoing upgrade pricing, we haven't really considered it yet. MailWasher is a fairly mature product and we're replicating it all in the rewritten version and adding more which people have asked for, so I'm not sure at this stage what we'd put in a future version - themes perhaps? There's no point in adding unnecessary bloat. If we were to charge for an upgrade, it would be $10 again and only for major version releases, but we haven't made any decisions on this either way.

Firetrust Limited - May 21 2009 at 7:37am Copy Link

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Adrian Williams will you be promoting sitehound in the near future?. I've just bought mailwasher and am looking forward to the new version release.

May 21 2009 at 7:17pm Copy Link

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Nick Bolton Hi Adrian, we're currently rewriting Sitehound too, plus a no-brainer email encryption cross platform encryption program. So, yes we'd like to promote them here when they're finished. Thanks for buying MailWasher, I'm sure you'll like the new version too.

Firetrust Limited - May 21 2009 at 10:58pm Copy Link

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J L Hello,
I have bought MailWasher Pro and I did not get the FirstAlert! Account info.
Does this version come without it?
I have just installed MailWasher and after activated it, the FirstAlert gets deactivated.
I have activated MailWasher in shadow mode by mistake, so I had to reactivate it again later.

May 22 2009 at 5:11am Copy Link

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Nick Bolton Yes it does come with FirstAlert. You can check by going to the 'Settings' button, then spam toolsFirstAlert and check if there is a number and password entered in there. If not, just email me at nick.bolton

firetrust.com and I'll sort it out.

Firetrust Limited - May 22 2009 at 6:41am Copy Link

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J L Email sent.

Thanks for your support.

May 22 2009 at 11:07am Copy Link

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Vijay Nagarajan Q1) Does MailWasher Pro license include lifetime of upgrades/updates ?
Q2) When is the new re-written version of MailWasher Pro expected?
Q3)Can I buy the license now and activate it later ?

Nov 16 2009 at 4:02am Copy Link

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Nick Bolton Yes, this version of MailWasher Pro does have lifetime upgrades for free. We are re-writing MailWasher at the moment and it should be ready soon (public beta end of this month). This is a completely new product and we'll likely charge a nominal $10 upgrade fee, except for users who purchased MailWasher Pro in the last 6 months can have it for free. We've never charged an upgrade fee for 8 years and since this is a new product with a lot of work gone in to it we hope people will understand. You can buy a license now and use it later

Firetrust Limited - Nov 16 2009 at 8:09am Copy Link

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J L I bought MailWasher Pro during the last bitsdujour's offer (22/05/09), because I thought that I would get the new version for free (you could read the old comments). But my 6th month is going to past and the new version is not released yet.

Nov 18 2009 at 2:16am Copy Link

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Nick Bolton Yes apologies for this, it's been a lot more complicated than we imagined. I'm still happy to honour this as we said at the time, so please get in contact nick.bolton

firetrust.com at the time.

Firetrust Limited - Nov 18 2009 at 8:10am Copy Link

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J L OK, thanks very much for your support. I am really happy!

I was a little bit worried because the current version is buggy on my Windows 2000 system. (Usually when bouncing SPAM, they are not bounced and sometimes the program gets like frozen or I have to press the "Process Mail" button again because emails are not processed.)

Greeting and good sales.

Nov 18 2009 at 10:22am Copy Link

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Mike G I've been a fan of Mailwasher for years and running it with no problems on XP. I purchased Mailwasher and Firetrust Benign for my parents too and don't have to worry about email-based malware much anyymore.

I love being able to filter out junk before it ever gets to my computer. If something bad ever did get though--which is unlikely with Mailwasher once it's configured and trained properly--their other tool Benign will detect ALL potentially dangerous code (even if hidden in tiny graphics) and render it, well... benign.

Sorry if I sound like a commercial. I like to support software vendors that produce quality applications AND don't charge frequent and exhorbitant upgrade fees like many others are doing these days--even when "new" versions contain few if any meaningful enhancements. Nick Bolton and Firestrust are at the opposite end of the spectrum--constantly working on improvements and I haven't been charged a single upgrade fee for many years.

You can see above how customer friendly they are. Many developers stopped supporting Windows 2000 a long time ago.

Nov 18 2009 at 11:43pm Copy Link

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Sputnik OK...

We will have free lifetime upgrades if we buy it...

But what about the 1 year subscription to FirstAlert! antispam updates ?

What is the annual fee for this "FirstAlert! antispam updates" when your first year is over ?

If there is a fee for this, what happens if we don't want to pay for it ?

Will the software stop from working ? If it would continue to work, what would be the functionnalities which would become unavailable ?

Thank you for your answers.

Nov 20 2009 at 3:57am Copy Link

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Nick Bolton The 1 year subscription is an optional component but MailWasher won't stop working if you don't renew it. FirstAlert antispam updates is a community spam filter addition - we collect spam reports from users and honey pots and our users interact with it in real-time so it marks spam and helps train your spam filters. Other than that, MailWasher will continue to work forever

Firetrust Limited - Nov 20 2009 at 5:25am Copy Link

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Sputnik Thank you Nick !

But I still don't know what is the annual fee for this "FirstAlert! antispam updates".

Could you please tell me how much it cost ?

Nov 20 2009 at 6:16am Copy Link

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Nick Bolton Sure, it's $29.95 per year

Firetrust Limited - Nov 20 2009 at 6:58am Copy Link

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screeno man I've been using MailWasherPro for almost 3 years now. I am very satisfied (in fact I'd say I was extremely satisfied!) with the program and with the support. I plan to purchase a new license instead of renewing my subscription. I hope that is cool with Nick. Keep up the superb work! :)

Nov 20 2009 at 7:17pm Copy Link

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Brian F Slightly confused with your statement:

"this version of MailWasher Pro does have lifetime upgrades for free. We are re-writing MailWasher at the moment and it should be ready soon (public beta end of this month). This is a completely new product and we'll likely charge a nominal $10 upgrade fee"

If the license includes free upgrades why would there be a $10 UPGRADE fee?

Do you mean even though you state there are free upgrades for life, that this policy can change at any time?

Nov 21 2009 at 4:00pm Copy Link

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Nick Bolton Sure, it's for the lifetime of the product - so the current Pro product as it's stands has always had free updates. We're re-writing it from scratch and it's a different product with probably a different name, but we're offering a $10 upgrade to it.

Firetrust Limited - Nov 21 2009 at 4:22pm Copy Link

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Keith Anderson So, MailWasher Pro is going to have further development and upgrades? Or, has it come to the end of it's life?

Free updates/upgrades mean nothing if it's not being developed anymore.

I think this is what Brian is getting at. I could be wrong.

Thanks.

Nov 21 2009 at 4:58pm Copy Link

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Nick Bolton MailWasher Pro as it stands will mostly get bug fixes from now on. It's pretty old and adding further features can get pretty complex and time consuming as it's had various developers do their own thing with it over the years. This year we've done 4 feature updates to it and many more bug fix builds. It will still be available on the site.
I'll admit the free updates won't mean as much now - if you'd bought it years ago then you would have got a better deal than buying it today, so that's why we're giving anyone who buys the pro version within 6 months of the new MailWasher launch, a free upgrade instead of the $10 charge.

Firetrust Limited - Nov 21 2009 at 6:17pm Copy Link

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Vijay Nagarajan 1)Is 1 yr of "first alert" bundled with this offer or do I have to buy it separately ?
2)If I understand correctly, people who buy in this offer (on 23 Nov), will be entitled to free upgrade to the soon to be released new MailWasher Pro. Right ?

Nov 22 2009 at 6:58am Copy Link

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Nick Bolton 1. yes 1 yr of FirstAlert is bundled in to this offer.
2. Yes, you will be entitled to a free upgrade to the new version when released.

Firetrust Limited - Nov 22 2009 at 7:34am Copy Link

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D S does it work with Windows Live\Mail in windows 7? . or will it add spport for Windows Live\Mail in windows 7?

Nov 22 2009 at 7:38pm Copy Link

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D S plus if you upgrade to the new program will you get free lifetime updates for the new program?

Nov 22 2009 at 8:03pm Copy Link

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Nick Bolton Yes it works with Windows 7 and Windows Live/Mail. It works with all email programs.
Giving lifetime free updates and paying for continual development is not the best business decision, but we haven't made any decisions around this. If we do charge for updates, it would likely be for major updates and again, only a $10 fee.

Firetrust Limited - Nov 22 2009 at 8:16pm Copy Link

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D J will you ever remove MailWasher Pro from your webpage or stop updateing the MailWasher Pro?

Nov 22 2009 at 8:43pm Copy Link

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D J do yous have a email newsletter i can join so i know when theres updates and get discount on updates?

Nov 22 2009 at 8:50pm Copy Link

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Vijay Nagarajan Thanks, Nick for your patient replies.
I'm off to buy MailWasher Pro then. I'll probably only activate/use it sometime next year. But from your response I am sure I am making a quality investment.

Nov 22 2009 at 9:16pm Copy Link

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Nick Bolton We'll always leave MailWasher Pro on the website and update it from time to time as there will be people who want it for various reasons (older operating systems for example).
We're re-setting up our newsletter system so send me an email nick.bolton

firetrust.com and I'll add you to it.
Thanks Vijay, come back to me if you need anything further.

Firetrust Limited - Nov 23 2009 at 4:17am Copy Link

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John Fasoldt Will Mailwasher run on my windows 08 machine?

Nov 23 2009 at 8:02am Copy Link

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John Fasoldt Sorry, I meant windows 98 machine

Nov 23 2009 at 8:03am Copy Link

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Selena N I bought and downloaded MailWasher Pro, and it has Thunderbird as the mail client. That I had no problem with.

However, it is not importing my email addresses. Do I have to do this manually? If so I will be very disappointed as I have a number of accounts.

Nov 23 2009 at 9:20am Copy Link

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Nick Bolton It will run on Win 98 but its not supported on Win 98 anymore.

Firetrust Limited - Nov 23 2009 at 9:39am Copy Link

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Nick Bolton Hi Selena
It should be importing Thunderbird accounts, but it's not as I've just tested it. We're investigating and we'll post an update soon.

Firetrust Limited - Nov 23 2009 at 9:43am Copy Link

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Nick Bolton Sorry John, there is an issue with Win98 with importing accounts, so you'll need to add them manually.

Firetrust Limited - Nov 23 2009 at 9:45am Copy Link

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Nick Bolton We've fixed the Thunderbird account importing problem, so please re-download the program again.

Firetrust Limited - Nov 23 2009 at 10:16am Copy Link

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screeno man Hi Nick

I purchased a license today. Thanks for the nice offer.

I didn't get a reply to this from a couple of days ago...

"I plan to purchase a new license instead of renewing my subscription. I hope that is cool with Nick."

I suspect that it will all work out fine.

:)

Nov 23 2009 at 3:56pm Copy Link

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Nick Bolton Hi Screeno Man
Yes this will work out just fine. Thanks for buying.
Nick

Firetrust Limited - Nov 23 2009 at 4:09pm Copy Link

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Selena N Nick,
I redownloaded the program. It is still not importing, do you know what could be wrong? Is there a specific link I need to download from?

Nov 24 2009 at 5:21am Copy Link

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Nick Bolton Your browser might be caching your previous download. Can you try and download using a different browser? Here's the link http://firetrust.com/site..._Setup.exe

Firetrust Limited - Nov 24 2009 at 7:26am Copy Link

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Selena N Downloaded it with a different browser, still no email importing.
The accounts are on my C drive under users/username/apps/roaming/....
Thunderbird itself is not installed on that drive though - do you think that is the problem?

Sorry if I'm bothering you in anyway, if I have to manually put them in due to anything above tell me and I will.

Nov 24 2009 at 8:53am Copy Link

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Nick Bolton Ok, I'm not sure what's going on here as it will look in the Registry for the path to the accounts, and well, it could be something like this. I'm afraid you might have to enter in the accounts manually until we come up with a fix

Firetrust Limited - Nov 24 2009 at 1:45pm Copy Link

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Selena N It is fine. Thank you for trying at least.

Nov 24 2009 at 3:06pm Copy Link

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E P Hi,
Is a Mac version available for this promo?
Thanks.

Apr 30 2010 at 1:06am Copy Link

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Joe Bocks 1. Does this work on IncrediMail?

2. If not, could you add support forr IncrediMail?

3. Does it come with lifetime updates?

Apr 30 2010 at 3:02am Copy Link

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Nick Bolton No, sorry we don't have a Mac version

Firetrust Limited - Apr 30 2010 at 10:16am Copy Link

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Nick Bolton Yes it works with Incredimail and comes with lifetime updates

Firetrust Limited - Apr 30 2010 at 10:16am Copy Link

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Gary Elfring I have been using Mailwasher on my PC for a lifetime! I have used it with Eudora, The Bat, Thunderbird, Pegasus, and Opera Mail. It works with all of them. It's the only spam filter I need.

May 1 2010 at 5:10am Copy Link

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Paul V If I purchase the current version now will there be a free upgrade to Mailwasher Pro 2010 when it is released?

May 1 2010 at 3:37pm Copy Link

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Nick Bolton Yes, you'll get a free upgrade when it's out - looking before end of May

Firetrust Limited - May 1 2010 at 7:35pm Copy Link

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Nelson Carvalho I use MailWasher Pro for a long time. It is a product of excellent quality. I recommend.

May 4 2010 at 7:00am Copy Link

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Mike G I've been using MailWasher Pro and a complementary Firetrust product called Benign almost since they were first released. Can't remember the last time a piece of SPAM got through and not a single infection from email-based malware in all that time.

May 4 2010 at 2:48pm Copy Link

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Daniel H What is the renewal price for FirstAlert! antispam updates after expiration of subscription?

May 4 2010 at 8:50pm Copy Link

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Glen Hilton Have used Mailwasher since 2002, and Benign soon after. Mailwasher is just become one of those "must have" installed programs for peace of mind. The user has full control of what comes in and what doesn't. Recommended to all.

May 6 2010 at 6:06pm Copy Link

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Peter D It works very well. But I have a question: Is it possible to hide "good" mails if they already classified? I receive a lot of mails which I have to receive on more than one computer so that I can't delete them immediately. That would be clearer.

May 6 2010 at 8:43pm Copy Link

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Nick Bolton Ok, you can opt to hide friends emails, so its easier to sort through the spam. There's more info here: http://www.firetrust.com/...-email-for
Does this help?

Firetrust Limited - May 7 2010 at 12:16am Copy Link

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Peter D @Nick Bolton:Yes, this helps.. thank you... I should rtfm ;)

May 7 2010 at 3:58am Copy Link

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Ennovy Today the new version 2010 is released and I received my license key by email. Thanks Mr. Bolton

Jul 6 2010 at 11:15pm Copy Link

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J L I received the free license key for MW Pro 2011 by email today, thanks Nick Bolton (Related to the Nov 18 2009 at 4:10pm's message).

May 16 2011 at 3:29am Copy Link

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Adrian Williams Expensive renewal for the latest version - mailwasher pro 2011 has changed my view towards this software - view the forums for the number of unhappy customers.

http://forum.firetrust.co...658#p56658

Originally suggested annual renwal - around $10 - whereas the actual fee is $19.99 and if you choose not to renew - the software stops working.

I uninstalled it when renewal time arrived.

You decide.

Aug 12 2011 at 11:20am Copy Link

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Nick Bolton Thanks for your feedback. We never originally set a renewal price when MailWasher 2010 was first released, but after some time and pressure people wanted us to set a price. This was pretty hard from our point of view as we'd given everyone a $10 upgrade at the time and really had no idea on what the take up would be like or how many people would renew. After some debate in the forums with some more influential users we came to a price of $10 per year. We knew it was a bit risky at this price and we knew after some time we'd have to eventually raise the price, but that reality has come sooner than we expected with increased costs. We do expect to keep this price steady from now on and we've increased each license so it can now be used on 3 computers.

We decided to make people renew otherwise we’d run in to all sorts of issues with people who didn’t renew but wanted bug fixes which were in future versions, or people who ran very old versions and expected it to run on newer versions of Windows etc, so we decided to make it mandatory to renew so everyone would always have access to the latest versions. MailWasher is quite a support intensive product due to the vagaries of email, so it makes sense to always be able to give people access to the latest versions.

We hope you'll see the value in what we deliver over the year to pay what we think is an inexpensive cost compared to many other services.

Firetrust Limited - Aug 14 2011 at 11:46am Copy Link

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Harald Vogel Hello,

I'm already a registered user. Will you offer with this discount also the lifetime license?

Thanks.

Sep 3 2011 at 1:58am Copy Link

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Nick Bolton Sorry, this is not for the lifetime license which we don't have available at the moment anyway

Firetrust Limited - Sep 3 2011 at 12:10pm Copy Link

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Adrian Williams For any previous owners, this is the cheapest way of upgrading. Just to note, the cost is for 1 years use - that's it. After the 1 year the software STOPS WORKING. Lots of comments on their website about this if you need further info. Usually $19.95 per year to use. I found a lifetime licence for $59 but chose not to renew. I'm using the free Spamihilator after my mailwasher pro licence ran out.
The software is good but can put load on your system, many users have gone back to the earlier version that will run after the 12months have expired. Personally I was disappointed after buying MWP and then upgrading to 2011, then to be ransomed into upgrading or losing functionality of the software. The indication was that the annual renewal would be in the order of $10. When the actual cost was $19.95 it upset a few users. More can be seen here :-
http://forum.firetrust.co...50&t=10397

Sep 3 2011 at 12:47pm Copy Link

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Nick Bolton That's correct, we introduced an annual license cost to it of $20 per year. This helps to pay for support, updates and real-time spam services we offer. It's just a cost of doing business for us which we'd been absorbing for the past 10 years and our customers want us to be around in the future. To compensate we now allow the license to be used on up to 3 computers.

Firetrust Limited - Sep 3 2011 at 2:26pm Copy Link

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Harald Vogel Hello Nick,

thank you. But is it not in your hand to bring the lifetime license back for this offer? ;-)

Regards

Sep 4 2011 at 2:13am Copy Link

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Nick Bolton yes, but we're not doing it at the moment. We'll be bringing some more attractive licensing out in the very near future though.

Firetrust Limited - Sep 4 2011 at 2:26am Copy Link

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WakeUp Neo I am also a devotee and long-time licensee who uses MWP daily (first purchased 2003 via ZoneLabs) and would appreciate a reasonable deal on a lifetime subscription --- What are the chances?

Sep 4 2011 at 2:31am Copy Link

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Nick Bolton Sorry, it's not available at the moment, but we'll bring it back in the future with a more attractive deal.

Firetrust Limited - Sep 4 2011 at 2:37am Copy Link

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_*_ I use Netaddress for my mail server and it uses both Cloudmark and Brightmail for spam filtering.

The spam filtering seems quite good with Netaddress, but how does MWP differ from these and what would be enhanced?

Thanks

Sep 4 2011 at 5:00am Copy Link

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Roberto I use The Bat! and AntispamSniper. Is MailWasher compatible with The Bat? (or it will be suported in a near future?)
Edit: sorry, i was reading from my mobile phone and i asked too much fast. I join to the discussion thread :)

Sep 4 2011 at 5:19am Copy Link

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Nick Bolton Hosted spam filtering with netaddress is probably quite good as you mention, but Mailwasher differs in that it lets you view all your email before it gets to your computer, so you also get to decide on what email you delete or keep. I'm sure there's all sorts of other email you don't want on in your inbox, and Mailwasher will help to get rid of this.

Yes, Mailwasher works with the The Bat!, it works with all email programs.

Firetrust Limited - Sep 4 2011 at 9:15am Copy Link

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Max Murkel @ Nick:

You wrote: "To compensate we now allow the license to be used on up to 3 computers." However, the website still says 2 computers.

Re. usage with The Bat!: This excellent mail client comes with a built-in mail box inspector and the ability to install plugins for programs like yours. Is it possible to install MWP as plugin for The Bat! ?

Sep 5 2011 at 12:47am Copy Link

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Nick Bolton Good spotting, thanks. I've changed this now to 3 computers. Mailwasher is not designed to work as a plugin, although it's something we may look at in the future as we're working on an email encryption product which works with all email clients in a kind of plugin way.

Firetrust Limited - Sep 5 2011 at 2:15am Copy Link

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_*_ Roberto Porcar or Max Murkel, do you know anything about The Bat! Educational Edition? I was hoping that one of might, since to ask a question on the site, I have create an account.

If you know anything that might help me understand the program better (especially the educational version) better, you can make a post in the forum section to leave this area open of product specific questions.

Thanks

Sep 5 2011 at 4:26am Copy Link

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Max Murkel @ M B: OFF TOPIC!

Why do you not post your question(s) in the forum? AFAIR The Bat edu. is nothing but a price-reduced release of the Home Edition.
To see differences HOME vs PRO:

http://www.ritlabs.com/en...ifference/

Sep 5 2011 at 6:11am Copy Link

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Glen Hilton Have been a MWP user since the beginnings and would recommend it to all. It would be nice if a plugin was developed for users of the Bat rather than a more time consuming separate stand alone. For this reason its no longer used though I would happy revert to Mailwasher Pro if a Bat plugin was available.

Sep 5 2011 at 5:50pm Copy Link

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Nick Bolton Ok thanks for letting me know :) It's something we'd consider, it's just finding the time!

Firetrust Limited - Sep 5 2011 at 5:57pm Copy Link

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mikkel ericcson Does this program work with thunderbird?

Sep 6 2011 at 3:17am Copy Link

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E. Douglas Jensen I tried Mail Washer when it was first introduced and it was a disaster! There are zillions of lazy people who subscribe to mailing lists, and then when they decide they don't want to get any more mail from that list, instead of unsubscribing (using the unsubscribe link usually at the bottom of the messages) they just reported it to Mail Washer as spam. That resulted in lots of subscribers to the mailing lists no longer getting these non-spam messages. There were many angry complaints on the web about Mail Washer letting lazy people ruin other peoples' email subscriptions. I suspect that the percentage of lazy inconsiderate people has gone up not down since then. Unless MW verifies that each reported message is in fact actual spam, it will kill emails that many or most people want or even need (e.g., for their jobs).

Sep 6 2011 at 5:20am Copy Link

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Alan I am wondering if this is possible.
I have my Droid which downloads all my emails, along with Outlook on my laptop.
Is it possible to have MWP move the suspected spam emails so my Droid won't download them, and then when I get home I can check my spam to confirm that it's spam using MWP?

I use and want to use IMAP.

I don't want to assume that this can be done.

Alan

Sep 6 2011 at 5:40am Copy Link

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Michael Kenward Beware the "licence" fee.

People who signed up at one price suddenly found themselves facing a large increase to the $20 mentioned here.

There is no guarantee that it will not go up again before the next round of renewals.

As other software houses manage to sustain their businesses without such a high annual rental, I take Nick Bolton's explanation for this large cost increase with a pinch of salt.

Sep 6 2011 at 6:47am Copy Link

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VLM I've been a MWP user for years, and I would like to describe briefly what I believe are some benefits of this program.

First, it is an excellent spam catcher. The program supports extensive filter creation that can catch spoofing (a common spamming technique where the reply-to email address does not match the sender's email address, which can make spam look like it came from your account).

Second, you can create very specific, highly selective filters to catch anything. Supports regular expressions. I use this feature more than the spam catching. For example, if I participate in / subscribe to a discussion group or forum thread, and people take off on an endless discussion about a topic that does not interest me, I can simply create a quick filter and block out that discussion thread ... without blocking out anything else from that discussion group or forum. Or, if there are certain regular messages, such as promotions for FOO that some member sends around every month, I can block those without touching the rest.

To be honest, it is this second capability that makes MWP worth the annual license fee.

I have almost no problems with false negatives, because the program's learning feature is quite excellent. You do have to invest some time in the beginning to teach it, and if you wish to create filters. But it's easy and quick to do, and at least for me, well worth it.

Regarding the licensing fee, I think there was a period where many small software vendors, hungry for clients, made promises they could not keep. Firetrust ,he maker of MWP, certainly stepped into this trap.

The simple reality is that we, the customers want updated software. And we all want excellent and timely support. People comment here frequently about these topics, as we all surely know.

Well, I can attest that MWP is in constant development, and that their support team, both in the forums and via email, is EXCELLENT ... timely and spot-on in their responses.

So the folks at Firetrust did change their policy. So did the folks at RoboForm and at many other companies. If they had not made this change, they might not be in business today. Speaking only for myself, I understand the need to do this, particularly in a product that uses an ongoing service.

Just my experience and opinions.

PS: Nick, still interested in that permanent delete feature, like the one in Outlook and some other mail programs. :):)

Sep 6 2011 at 7:32am Copy Link

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VLM Oh, one m ore thing.

Some people asked whether MWP works with this or that mail client. The answer, as I have used the program, is that it sits IN FRONT OF your mail client.

For example, if you use Outlook or Thunderbird or whatever, you turn OFF automatic mail downloading (like every X minutes). You look in MWP first, delete whatever you don't wish to download, and MWP zaps it from the mail server for you ... BEFORE you ever download it. MWP has a preview pane to help with this.

THEN, in your email client, you only download what you wish to see.

Also, if you have a false negative, where a good message ends up in the MWP recycle bin, you can easily restore the message.

Hope this helps a bit.

Sep 6 2011 at 7:38am Copy Link

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VLM Nick, actually I have a question that may interest others. Is MWP able to establish secure connections over SSL/TLS, where the mail server supports these?

Sep 6 2011 at 7:50am Copy Link

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Kim User I have used mailwasher for Years. I DESPISE the latest incarnation. Looking for anything better.

Sep 6 2011 at 8:21am Copy Link

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Nelson Carvalho I have used mailwasher Pro for a log time.
This is an excellent product. I highly recommend.

Sep 6 2011 at 10:17am Copy Link

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Nick Bolton Hi everyone, sorry for the late reply - I just got notified of all these comments just now.

@ E. Douglas Jensen: We pretty much use 100% honeypots now instead of user submitted spam, due to false positives in the past.
@ Michael Kenward: We have no plans to increase the price and in terms of a renewal fee, $20 is not high compared to many software products. We're also looking at licensing all future products under a single $20 annual fee, so you get all for one payment of $20 a year.
@Presiding Emissary....: Thanks for the kind comments. Yes MW will work with SSL/TLS
@Wally Walters: If you'd care to elaborate? User interface I imagine. We're actually in the process of re-doing the user interface. The current one is built on .NET and some people on older pc's have found it a bit slow in places, so we're replacing it with something faster and which works on Macs as well. We'll have a new release in a few weeks which addresses some UI issues and adds long awaited features.

Firetrust Limited - Sep 6 2011 at 10:20am Copy Link

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Roger Thomasson @ Wally

Do you have something constructive to contribute? I'm sure we'd all greatly appreciate it.

BitsDuJour Admin - Sep 6 2011 at 10:28am Copy Link

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Kim User Yes- I am still an XP user (on NEW PC's). I am No fan of .NET.
anything. Iinstalled the new version and Instantly Hated it (just like the new version of the roboforms). I reinstalled the older version. I Love the ancient hoops one has to hop through to transfer the info to a new PC, too. Now- Lately... MWP seems to Forget who my "friends" are.
I DO like the feature of having to go through Spam Cop to report Real Spam. I can see the earlier post about the lazy class reporting anything they don't care for being relavent, here... and I DO report legit spam.
What's wrong with being comfortable with something that Works right? All this net and cloud crap looks like sparkly crap from a fairy tale book

Sep 6 2011 at 10:48am Copy Link

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Alan Nick,
Did you see my comment above?
It might be a basic question, but it's one I need to know if it will work for me.

I am assuming that MWP could put what it thinks is spam in a folder that my phone won't download, assuming that it's running all the time on my laptop??? Not sure, but it would be important for me, so if you have time to answer, I would appreciate it.

Alan

Sep 6 2011 at 11:01am Copy Link

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Nick Bolton @ Wally Walters. Thanks for letting me know. Yes, we've had a few users who don't like .NET and fair enough. It just allowed us to do quite a few things at the time, but technology has moved on and we'll be able to do some better things without .NET in the future. Some people prefer the grey look of older applications, so it's a matter of taste

@Alan Sawyer, sorry for missing your comment. Mailwasher won't be able to move spam to a different IMAP folder (but it's a good idea!), but an alternative is to have Mailwasher auto-delete spam messages when it checks, say every 5 or 10 minutes. They are then sent to the Mailwasher recycle bin where you can review and rescue any if you like. There's a few options to either auto delete senders who are on a blacklist, everyone but people on your friends list, or spam which reaches a certain level of spamyness.

Firetrust Limited - Sep 6 2011 at 11:15am Copy Link

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Bennet Immanuel Hi Nick Bolton,
Do you sell Lifetime license without this discount. Eager to purchase that. Please let me know.

Sep 6 2011 at 11:22am Copy Link

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Nick Bolton Sorry Bennet, we don't have it available at the moment but we might bring it back in the future with some other licensing changes.

Firetrust Limited - Sep 6 2011 at 11:40am Copy Link

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Harald Vogel Why is the price for European 14,95 Euro or 21,22 US Dollar? With the current exchange rate it must be around 10,70 Euro?

Sep 6 2011 at 11:47am Copy Link

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Nick Bolton You're right. I've fixed this now.

Firetrust Limited - Sep 6 2011 at 11:59am Copy Link

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Cheryl Rutherford I have to say that I had this SW over a year and a half ago, and it just didn't do the job that Norton does, so I did not renew my subscription. Sorry. BUT, if you have Norton 360 (AV/Firewall), then it automatically does this for you. It checks your email for Spam, JunkMail and anything else that should not be there.

This is probably for people who use the freebie A/V programs that do not have email add-ons.

Sep 6 2011 at 12:04pm Copy Link

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Nick Bolton Hi Sherry, I guess the difference in something like Nortons to Mailwasher is that Mailwasher lets you view all your email before it gets to your computer and remove anything else you don't want, instead of the automated approach of Nortons. Just depends how you want to manage your email.

Firetrust Limited - Sep 6 2011 at 12:24pm Copy Link

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E. Douglas Jensen Since my Exchange host filters about 200-300 emails a day into my Spam folder, I need all the automation I can get.

Sep 6 2011 at 6:11pm Copy Link

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Nick Bolton You can setup Mailwasher to auto delete email for you based on filters, blacklists or some other criteria. Or you can tell it to only accept email from people on your friends list, it's quite flexible.

Firetrust Limited - Sep 6 2011 at 6:20pm Copy Link

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VLM Just for clarification, Nick, when you say "auto delete email", you mean to the MWP recycle bin, not right off the server, correct? (That would be the permanent delete function I've requested and about which you've expressed some reservations, yes?

Sep 6 2011 at 6:42pm Copy Link

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Nick Bolton Well, it does delete it from the server, and leaves a copy in the recycle bin.

Firetrust Limited - Sep 6 2011 at 6:58pm Copy Link

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VLM Ohhhhh ... then that explains why MWP can only partially restore a message longer than the # of characters downloaded. I never did understand that, until now. Thanks!

Here is where the permanent delete feature would be nice. If it's already gone from the server, and if I, as user, am quite certain that everything filter X will ever catch is something I never, ever wish to see, then why make me look at it? I understand that it would be my risk ... and I understand that this is no different than going for a walk on a public road, which always has some element of risk. The risk should be mine to take ... if you see what I mean.

Enough on that point. :)

Sep 6 2011 at 7:40pm Copy Link

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Brian F To Firetrust: Admittedly my PC is not new (running an Intel Dual Core 2.4GHz T8300 chip with 3GB Ram), but I found this version infuriatingly slow - think snails in a glacier. I ended up switching back to the previous version and it works fine.

Sep 6 2011 at 8:33pm Copy Link

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Nick Bolton well, it shouldn't be that slow an a machine like that, but we do know people are used to a faster startup etc, hence the reason we're swapping out the .NET user interface for something else.

Firetrust Limited - Sep 6 2011 at 8:42pm Copy Link

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Adrian Williams I have to say, having uninstalled mailwasher pro 2011 4 weeks ago. I do miss it. So much so that I started searching for a good deal. I've already mentioned the lifetime deal that's still out there if you look hard enough. In doing so, you can stumble across some really good discounts for MWP2011. To get the price down, I've just bought a 3 year licence for £22.
Minutes later, my smile changed to a frown - I found MWP2011 at £6.53 or $10 for a 1yr licence..... Well gutted :(

Sep 18 2011 at 5:33am Copy Link

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Robert Bull I leave a lot of mail on the server, as a precaution against aborted runs and in case I want to test other email clients. My regular e-mail client is set to delete old messages, as and when I see fit. Last time I tried Mailwasher (some years back) it didn't keep note of what messages I'd downloaded so far, and insisted on starting from the first message in each account. I had to repeatedly go through each account and train it anew. Then, one day, for no reason that I could understand, it started deleting old messages. I abandoned it at that point. Have these problems been overcome, please?

Jan 30 2012 at 7:00am Copy Link

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Nick Bolton Hi Robert

I can't say we've had any issues like this where it would delete old messages. It does have auto-delete spam functionality but this has to be turned on. If you're leaving messages on the server, then there's also usually a setting to only leave it on the server for X days, after which the old messages drop off, so if I'm not mistaken, it could have been this.
But I'm pleased to say, Mailwasher now downloads the most recent emails first when checking, so you won't have to go through the old emails first to get to your most recent messages.

Firetrust Limited - Jan 30 2012 at 9:11am Copy Link

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BENNET User @Vendor,

Is this offer includes lifetime upgrades? Please confirm.

Jan 30 2012 at 10:05am Copy Link

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Nick Bolton No, the price doesn't include lifetime upgrades. There's an annual, 2 or 3 year license.

Firetrust Limited - Jan 30 2012 at 10:11am Copy Link

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Brian Westerman If I already own Mailwasher pro, can I extend my license with this discount for another 3 years?

Jan 30 2012 at 6:46pm Copy Link

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Nick Bolton Yes, you sure can. It will just get appended on to your existing license.

Firetrust Limited - Jan 30 2012 at 6:55pm Copy Link

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Brian Westerman That's great.

Jan 30 2012 at 9:49pm Copy Link

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Joe M How many computer can I run your program on?
I have two desktops and a laptop in my home.

Jan 31 2012 at 9:14am Copy Link

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Nick Bolton Each license allows you to run it on 3 computers, so in your situation you'll only need 1 license.

Firetrust Limited - Jan 31 2012 at 10:54am Copy Link

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Joe M I have been trying the trial version for the last few hours. It installed OK and and found 4 of my email accounts. It would download some of the emails buy not all. I kept getting "Check Mail" requests or "Failed to log in to POP3 server.

I have an Earthlink account that already has a Spam and Suspect folders that your program does not seem to recognize. Is there a setting I am missing the it will read them? The normal inbox it read with no problems.

Jan 31 2012 at 3:51pm Copy Link

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Nick Bolton Hi Joe, it should import all the settings correctly unless you're using an unsupported email client (for importing accounts) like Eudora or Pegasus Mail.

Probably best if you can email me directly at nick.bolton

firetrust.com and include the logs (Go to HelpUser Files, send me the Accounts.xml file then go to the logs directory and send me the log files in there from today. Then it will tell me exactly what is going on and I should be able to tell you how to fix it.

Firetrust Limited - Jan 31 2012 at 4:03pm Copy Link

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Joe M Nick, I replied to your email.

Feb 1 2012 at 11:11am Copy Link

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J Scott Nick, I've loved Mailwasher a long time and bought back in the 3.x-6.x era (before Firetrust). The move to annual (2010, 2011, 2012) releases has me confused about the licensing, though -- I bought MW 2010 on a promo back when it was current but something made me think it was a "timebomb" and would stop actually looking up spam after the 1-year license was up. I actually never ended up installing it due to this (didn't want to lose training, etc) and stuck with my trusty 6.54. I'm curious if I totally misunderstood that-- does 1 year just mean you only get 1 year of upgrades, or does the software lose functionality after the 1 year (or whatever the license term is) is up?

I will say the 3 year pricing looks very attractive. Thanks for offering this here!

Feb 2 2012 at 12:15am Copy Link

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Nick Bolton Hi there,

With the 20XX versions onwards we have moved to a software as a service/rental model which is $20 a year to pay for upgrades, support and real-time spam blocking (which we used to do for free for the past 10 years), so currently if don't renew the sub, then the 'Wash Mail' functionality ceases to work. You won't lose any settings etc, so as soon as you pay the subscription, you'll be able to 'wash mail' again.
We're also moving to a cloud based Mailwasher, so you get browser, desktop, tablet, mobile versions all included for the annual cost. We'll be releasing test versions of these very soon.

Firetrust Limited - Feb 2 2012 at 1:00am Copy Link

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Nick Bolton I forgot to mention, each license can be used on 3 computers.

Firetrust Limited - Feb 2 2012 at 2:12am Copy Link

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David H (Seattle) Can MailWasher un-bury a spam-bombed account on HostMonster? I use only the web interface, so I guess I'm asking if MW will tag and delete spam on their server. I have other accounts I'd tie in, but the HostMonster one is the cause for looking into user-controlled spam filters. Thanks.

Feb 2 2012 at 7:14am Copy Link

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Bjondc DEE-lighted that this came along -- my license is expiring soon & I'm happy to be able to add on another 3 years at a reduced rate. Will it be clear & easy how to do it as an "extension" rather than a "new license"?

Feb 2 2012 at 8:58am Copy Link

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Fantyparts After seeing Nick Bolton's reply which assured us that a purchase from here would simply extend the expiry of an existing licence of MWP, I now find that my licence which was due to expire on 20-Aug-13, now expires on 3-Feb-13.

@Nick: Please assure me that this blunder will be swiftly rectified.

Feb 2 2012 at 10:24am Copy Link

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Nick Bolton Mikkel: Yes you will need to turn off automatic send/receive in your email program. Usually you just leave Mailwasher to sit there and auto check every few minutes, then after you've 'washed the mail', your email program will open and do an automatic send/receive.

David: I see Hostmonster supports POP3, so yes you can enter these POP3 settings in to Mailwasher and remove all the spam from it. See https://my.hostmonster.com/cgi/help/393

Blair: Yes it will be an extension, but as Rod found out below it wasn't working correctly. I'll manually go through anyone who's renewed like this and adjust this and get our developers to fix it.

Rod: I've changed your license to reflect the 1 year renewal, apologies about this as it should extend. I'm getting the developers to look at this today

Firetrust Limited - Feb 2 2012 at 11:14am Copy Link

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Mikkel ericcson I am interested in this product, but as I understand it I have to turn off the automatically check for new messages in my email client, resulting in having to click "send/receive" every time I want to read my email, is this correct?

Feb 2 2012 at 11:25am Copy Link

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Bjondc Glad to hear the "extension" problem will be taken care of, though my expiration date is pretty close anyway -- but now you won't have to remind me to renew. :-)

Feb 2 2012 at 1:34pm Copy Link

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Nick Bolton Hi Mikkel: See answer above in reply to your first comment.

Sarah: Sorry you received a bad response from our support, I wasn't able to track down an existing email from you so I'm unsure what was relayed to you. The sub starts from the date of purchase. So if you installed it, then you can run it for 30 days for free, then buy it and you'll get 1 year from that purchase date.

Blair: Actually there was no issue, except you had bought a new license key instead of renewing the existing license key you had.

Firetrust Limited - Feb 2 2012 at 2:12pm Copy Link

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Bjondc I guess I just don't understand how it's supposed to work, then -- will my new extension (or new license, or whatever) expire 3yrs from today or 3yrs from when my current license expires (in a few weeks.) Should I delay activating the new license? Still a good deal, I just want to know what I'm supposed to do or what to look for on the exp. date (after you have a chance to go through things.) Thank you.

Feb 2 2012 at 2:39pm Copy Link

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Nick Bolton Blair: Since it was a new license key it would normally be from today, but I've adjusted it now to from when you previous license expires. Just make sure you're using the new license key which you purchased today.

Firetrust Limited - Feb 2 2012 at 2:48pm Copy Link

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Nick Bolton Hi Fredrick, thanks for the feedback. I guess we didn't really think people would buy a bunch of license keys and use them year after year, but I'll be happy to honor your intentions by extending your existing license key. Can you please send me an email to nick.bolton

firetrust.com and I'll do that, plus also please forward me the support email correspondence you received. Thanks!

Firetrust Limited - Feb 2 2012 at 3:08pm Copy Link

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Bjondc Thanks very much. New license key plugged in & showing new exp. date just fine, 2012 version installed w/o a hitch.

Feb 2 2012 at 3:31pm Copy Link

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Ralph Bressler I may be missing something here but I don't understand the need for the program. I use Thunderbird and seldom get any spam at all. If I want I can set up filters on the program itself without adding another level of complexity...and another cost. Would anybody like to tell me why I would need this program.

Feb 2 2012 at 4:42pm Copy Link

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Nick Bolton Sure Ralph, lots of people like to preview their email before it gets to their computer and remove the spam, viruses, newsletters etc so they never get to their inbox and clutter everything up. Mailwasher allows you to quickly do this so you don't have to wade through it the unwanted stuff and therefore allow you to keep a tidy inbox. Plus if you're removing junk before it gets to your computer then you've got less chance of getting infected with email laden malware.
Mailwasher also allows you to inspect details of suspect email more than a lot of email clients allow you.

Firetrust Limited - Feb 2 2012 at 4:52pm Copy Link

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J S Dear Nick Bolton,

I have mainly used Gmail's own webmail access over the last few years but I'm sick of the changes ans want to go back to an "on computer" email solution which also means (happily) going back to using Mailwasher.

As an original version (v6.x.x) Licensed owner as well as having bought the 2010 upgrade that Firetrust offered to the original owners:

Q1. What's the difference between 2012 and 2010?

Q2. better yet is there a comparison (spreasheet or tick list) page showing all 3 versions and their features (or what they lack by comparison) on the Firetrust site?

I may be incorrect but I thought I could use 2010 forever, however it looks as though Pro 2012 only has a limited '12 months of use' license (forgive me if i'm wrong as I haven't been able to read all of the above comments as time was limited).

One final question: If I update to 2012 version do I definitely lose the lifetime use that I had with the previous 2 licensed versions.

I'm happy to accept a private email if you don't wish to (or dont have the time too) post the answers on Bitsdujour-com.

Feb 2 2012 at 10:31pm Copy Link

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Nick Bolton Hi JS, nice to see you back.

In reply to your questions.
1. Essentially the 2012, is a follow on from the 2011 version, which is a follow on from the 2010 version. So, more features, bug fixes etc. If you have a paid up license, then you'll always have access to the latest version.

2. We've really only got the old 6.54 version and the 20XX versions. There's definite benefits to the 2012 version, but some people like the old version with it's grey look and it's faster loading with older computers. The only thing the 20XX version doesn't have at the moment is stats, but they will come soon. But it has many other features. We're also working on a browser, mobile and tablet version so you'll get all those with your subscription.

3. We decided to make people renew otherwise we’d run in to all sorts of issues with people who didn’t renew but wanted bug fixes which were in future versions, or people who ran very old versions and expected it to run on newer versions of Windows etc, so we decided to make it mandatory to renew so everyone would always have access to the latest versions. MailWasher is quite a support intensive product due to the vagaries of email, so it makes sense to always be able to give people access to the latest versions. If you don't renew then the 'Wash Mail' functionality stops.

4. You can always use the old 6.54 version forever if you have an existing license key and it won't expire. We're still supporting it but ultimately we'd like people to update to a later version and give people a clear upgrade path.

Firetrust Limited - Feb 2 2012 at 11:35pm Copy Link

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Dana McIntyre I use MailwasherPro consistently for 4 email accounts - one of which used to get upwards of 300 spams/day! It is very simple to check MWP, wash, then click the refresh on Outlook. Love the clean inbox! Convinced a friend to buy and he loves it too.

I purchased a 2 year license last August. Can I get this deal and extend my current license 1 year?
Thanks!!
Dana

Apr 4 2012 at 5:29am Copy Link

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Nick Bolton Hi Dana, thanks for the comments. As to your question, sorry but this is a separate license key so it's not able to be added on to your existing license.
Nick

Firetrust Limited - Apr 4 2012 at 10:45am Copy Link

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Jeff Wilson This is just what I'm in need of, and recall that a number of years ago a friend of mine raved about MailWasher Pro all the time. When does this promotion begin? Thanks.

Apr 4 2012 at 5:18pm Copy Link

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Nick Bolton I think you'll get an email when it begins, Friday in a US time zone.

Firetrust Limited - Apr 4 2012 at 5:27pm Copy Link

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Jeff Wilson Very cool. Much thanks Nick.

Apr 4 2012 at 9:51pm Copy Link

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Vicki Sprowles I downloaded and installed it but it's only a trial. Isn't the licence code being emailed to me?

Apr 5 2012 at 3:44am Copy Link

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Glen Perrish Ooohh! my god! It's very useful program. I like it! I need it! Thanks!

Apr 5 2012 at 7:53am Copy Link

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Trung Vu Thanks for share! I Like It

Apr 5 2012 at 7:55am Copy Link

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Tim John Hi Nick
Is the "free" version any different to the "paid for" version? How long will the "free" version operate before an "upgrade" is required? Thanks.

Apr 5 2012 at 7:56am Copy Link

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naveen User its good programe to clean inbox

Apr 5 2012 at 7:56am Copy Link

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Peter Forester I downloaded setup via "Download" Button below "Want this".
Installed it, but I can not find any license key!

Is this promo actual, outdated or is it a upcoming promo?
Please help!

Apr 5 2012 at 7:57am Copy Link

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Roger Thomasson @ Peter

The promotion is upcoming :)

BitsDuJour Admin - Apr 5 2012 at 7:57am Copy Link

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Nick Bolton Hi all. The download it a trial. Then once the promotion starts, you get your free license key and press 'Register' in the software, enter the license key and it turns in to the full version.

Firetrust Limited - Apr 5 2012 at 10:18am Copy Link

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A S Thanks for the offer.

Apr 5 2012 at 11:20am Copy Link

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Jailton San MailWasher is a great anti-spam software that allows you review your email before downloading.
The ability to delete unwanted email before you download to your computer.

Apr 5 2012 at 5:18pm Copy Link

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Jeff Wilson Downloaded and installed the trial. It's working beautifully. Couldn't be easier. I'm looking forward to the key. I have noticed that after running a batch of new mail thru Mailwasher, and then opening Outlook Express to read/view the good mail, if I leave my Outlook Express Email opened or running, any new email bypasses Mailwasher and goes straight to my Outlook Express Inbox. Does anyone know how to get around this without closing Outlook Express. I mean, new mail might arrive while I'm reading my email or on the internet after having clicked a link in an email.

Apr 5 2012 at 7:30pm Copy Link

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donot crack Wait................ :)

Thanks Bit

Apr 5 2012 at 7:30pm Copy Link

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Nick Bolton @Jeff,

You'll need to turn off automatic checking in Outlook Express first, although MailWasher should have turned this off for you.
See here for instructions.
http://www.firetrust.com/...il-program

Firetrust Limited - Apr 5 2012 at 9:57pm Copy Link

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Jorma Nahkola If i will order a license now, will the 12 month subscription begin at today or at the time of activation of the license? (I have a couple of weeks my current license left.) Thanks!

Apr 5 2012 at 11:38pm Copy Link

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J Scott Is it possible to add this to a current subscription? (I bought back during January's promotion, but I did the 3 computer license)

Apr 6 2012 at 12:10am Copy Link

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Nick Bolton @ Jorma - the 12 month license will start from activation, but since it's a free promotion you have to activate the license key during the 24 hour promotion period.

@J Scott - Sorry, it's a separate key so it's a new license.

Firetrust Limited - Apr 6 2012 at 12:30am Copy Link

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Brian H Hi- this looks like a great program! But I am confused on 1 issue. In "Policy' tab here on BDJ it says "Upgrades to future versions of the software will be free for current subscriptions"; however when I look in product FAQ on Firetrust's website, instructions for paid renewals are given under topic "How can I renew MailWasher Pro?". However, under another FAQ topic I read "occasionally we offer a lifetime license option as a special promotion"- so I am wondering, is this giveaway today here on BDJ one of those occasions, or will we have to pay to renew subscription every year after first year expires. Thanks, in advance, for clarification on this issue, and a special thanks for your generosity of this offer here on BDJ- subscription-based or lifetime! :-) -Brian

Apr 6 2012 at 12:48am Copy Link

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Harald Vogel Hello Nick,

thanks for the free year but I hope you will come up with a Bitsdujour Promotion for the lifetime license someday as said in the comments. This would be great!

Apr 6 2012 at 1:56am Copy Link

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Nick Bolton @ Brian - This is a 12 month license renewable sub, so you're getting 12 months free.
@ Harald - Perhaps one day!

Getting late here - so if you don't get any answers for a while, it's because I'm asleep.

Firetrust Limited - Apr 6 2012 at 3:14am Copy Link

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Scott Slayton Any chance this will work with Linux, specifically Ubuntu?

I am moving to Linux from Windows by the end of the month. Since I do not have Linux installed, yet, I am unable to test it.

Apr 6 2012 at 5:44am Copy Link

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Tom Billings I've been using Mailwasher since around the beginning of it.... has to be around late 90's or 2000. I can't say enough about how good this program is! There are a number of tools in it (spam lists, First Alert, the learning system, etc) that are very helpful but even the basic functions are more than enough for my needs. The" blacklist" and "friends" list categorizing work very well and "pre-sort" spam for me when I've flagged certain domains and so on. One of the cool things has always been the ability to skim thru part of a message to see what's in it if it's not obvious at first and mark it OK or "blacklist". Very rarely does anything I don't want make it into my final downloaded email, and that's because I wasn't paying attention to Mailwasher before getting mail! I already have 2 licenses (one for personal and one for home business LAN) so probably won't bother with the promotion but the rest of you... go for it! You won't find a better one out there IMO.

Apr 6 2012 at 6:47am Copy Link

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Royce Englehart This is the best email filtering program I ever used. I bought MailWasher years ago (I'd hate to think how many years it's been) when it first came out, and it was the easiest to use and did the best job @ filtering my email of anything out there. If I remember correctly there use to be a feature called "blacklist" with which you could mark senders and/or domains as known spammers (not real sure but I think the hosting companies of the spammers/domains were also sent some kind of notice). Love this program. Unfortunately, when I realized MicroShaft wasn't a necessary evil (just Evil) I started using Linux (about 7 years ago). I haven't used MailWasher in @ least that many years and more because even before I got rid of Windows I started getting rid of MS programs (Outlook, Word, etc.) where I could. Bottom line, if you are still using Evil MS Windows and it's accompanying Evil programs you shouldn't be without MailWasher Pro.

Apr 6 2012 at 6:55am Copy Link

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John S. So if i understand correctly, I must install and activate this in the next 24 hours or the license will become invalid ?

Apr 6 2012 at 8:09am Copy Link

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Terese Marie Hi, Nick -- I received the License Code in an email, copied/pasted it into the program and I get an error message: "Invalid Key."

Thanks a lot for this great opportunity.

Apr 6 2012 at 8:41am Copy Link

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Little Bear Alright, my comment may come acorss as spam (hopefully not!) But the developer of the software has something REALLY REALLY good here. I never expected a program like Mail Washer to be so easy to use and configure with no glitches or bugs in the importing process, plus I love that Outlook email chime when a new message comes in! Hopefully my readers on my blog will think this program is easy too. If anyone wants to see the program in action, you can see today's write up of this program with a little humor involved.

http://freebiebear.blogsp...ts-du.html

Apr 6 2012 at 8:45am Copy Link

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Nick Bolton @ Scott - We're working on a Linux version, plus Mac and mobile versions for all mobile operating systems. Mobile will come soon.
@ Tom - Thanks for the nice comments, they are appreciated!
@ Royce - Thank you! See my comment to Scott about Linux version.
@ John - yes you have activate it during the promotion period - ok, we'll give everyone some easter time leeway :)
@ Terese - can you please email me at nick.bolton@firetrust.com with the license key and I'll sort it out.
@ Banie - Yes, it works with every email program including Thunderbird
@ Little Bear - thanks for the review! That's great.

Firetrust Limited - Apr 6 2012 at 10:39am Copy Link

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David Nelson Any chance you have web-based version to filter our emails? We have several mailboxes, but we do also use forward email feature (without using mailbox). Reason I asked because we have some email accounts forwarded to our board members.

Thanks.
Dave

Apr 6 2012 at 10:51am Copy Link

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Remb Randt Mailwasher is a good programm, but today, while every newer mail client and the providers offer junk mail filtering, it seems a bit outdated to me.
The trial version is time limited, that´s OK, but the registered version should be full and unrestricted forever. It is usual that only a new version stepup will cost. I do not need any autofiltering cababilities, I might use it only for prefiltering mails and bouncing them back. So I do not understand why it is time limited. In my eyes this is more a 12 month trial than a full version.

For fully automatic mail-filtering I recommend "Spamihilator", it is doing a great job and is free forever.

Apr 6 2012 at 10:54am Copy Link

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Paul Young This comment has been deleted due to a violation of the rules

Apr 6 2012 at 10:55am Copy Link

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Boiler Bob How can MailWasher Pro 2012 be setup for use with Exchange Server? It's not either IMAP or POP3.

Apr 6 2012 at 10:57am Copy Link

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Nick Bolton @ bob - Sorry, it doesn't work with MS Exchange unless you have Exchange setup with a POP3 or IMAP connector. We have a business antispam product which works with MS Exchange/SMTP and it works very well, plus it's only $97/year for unlimited users.
See http://www.firetrust.com/...ise-server
@David - No, we don't have a web-based version although its coming.

Firetrust Limited - Apr 6 2012 at 10:58am Copy Link

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Nick Bolton @ Remb - Lots of people use it in different ways, but most of them use it as an email checker as it allows you to view every aspect of your email before you download it. Sure everyone likes something for free, but ultimately we offer support, updates and real-time spam blocking services with it, so its helpful from our point of view to get something back. This year people will also get mobile and browser based versions included with it for free.

Firetrust Limited - Apr 6 2012 at 11:08am Copy Link

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Banie Vinluan Is this compatible with Thunderbird? Cheers.

Apr 6 2012 at 11:08am Copy Link

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Jeff Wilson Nick, Thanks for answering my question and resolving my issue regarding auto email djownloads. I should know to check the FAQ's. MailWasher is working perfectly, and I am most grateful.

Apr 6 2012 at 11:19am Copy Link

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Mike Murphy Trying to register and all I am getting is:

Registration information has been submitted for this key, but it is still processing.

What's up with this?

Mike

Apr 6 2012 at 6:35pm Copy Link

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Nick Bolton Hi Mike, we've got some heavy load going on but don't worry as it will get processed and it won't interrupt you using the software

Firetrust Limited - Apr 6 2012 at 6:55pm Copy Link

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Thanks for staying up 24 hours with us Nick, we did get a lot of traffic today and you've done a sterling job keeping up with all the questions and requests. We actually had to ask Nick for more registration codes it's been so popular!

BitsDuJour Admin - Apr 6 2012 at 7:46pm Copy Link

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Nick Bolton Thanks Nico, it's been busy and good to get all the feedback

Firetrust Limited - Apr 6 2012 at 8:17pm Copy Link

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Mike Murphy OK, still won\t activatge and shows it will expire in 30 days. Maybe tomorrow.

Mike

Apr 6 2012 at 8:45pm Copy Link

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Carol Elkins Hi Nick,

I'm a long-time MW user (10 years, I think). I'm running 2011 1.2.0 because I've had such horrible experience with the upgrades. So if I download this new version, will I lose all of my filters and black/white lists? Or will the upgrade be seamless?

Do you happen to know if I have a lifetime license? I can't remember if you offered one. If you did, I'm sure I bought it.

Caro

Apr 6 2012 at 10:54pm Copy Link

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Mark Anton Got my license immediately, but after registration it says:
"expiry date: still checking, please try again..."
Is this normal behaviour?

Apr 6 2012 at 10:55pm Copy Link

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Mark, We've flooded Nick's registration server today with all the activations! Keep trying, it'll come through in time.

BitsDuJour Admin - Apr 6 2012 at 10:56pm Copy Link

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Nick Bolton @ Carol, The upgrade will be seamless. I'm surprised you've had issues with upgrades as they should go without a hitch - but I guess there's always exceptions! I'll email you with details.

@ Mark, yes, things are running a bit behind but don't worry it does this by design so it will come through probably overnight. Anyway, it won't affect you running the software

Firetrust Limited - Apr 6 2012 at 11:05pm Copy Link

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Mike Murphy It is day 2, and I am still getting:

Registration information has been submitted for this key, but it is still processing.

when trying to register. Do I have to keep hitting the activation button because if I close this window and reopen it, the reg number is not there.

Apr 7 2012 at 7:26am Copy Link

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fab ba Mailwasher is a best email filtering program. Thanks for share.

Apr 7 2012 at 8:38am Copy Link

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Ramananda NG Thanks for this offer, i got registration key and i downloaded software but it asked me to upgrade my .net frame work version2 to version 4 while installing, then it asked me to install wic_x86 and completed everything at the end of offer closing time.

Now i'm keep on receiving an error message "unknown error occured during activation, please try again in 5 minutes "

Help me resolve this issue

Apr 7 2012 at 8:39am Copy Link

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Carol Elkins Nick, while I was waiting for my message to be approved, I finally found my registration key and verified that I had a lifetime license.
And I downloaded the upgrade and it INSTALLED ABSOLUTELY PERFECTLY! I'm excited that I can easily back up my user files and export them. As you well know, I'm a die-hard MW fan. If I wasn't already a lifetime license holder, you can bet I would be. Thanks for making this opportunity available to other soon-to-be Mailwasher fans.

Carol

Apr 7 2012 at 8:40am Copy Link

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ebony L where is the link to get this SW

Apr 7 2012 at 8:40am Copy Link

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rob mckay I downloaded the trial version after getting the info from CNET,I do not see how to get the registration code.
What should I do?

Apr 7 2012 at 8:40am Copy Link

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The 100% off coupon code that was featured on CNet has now expired. Here at BitsDuJour we run deep discounts on software for 24 hours, and they change every night at midnight Pascific We do have a lower coupon code available now which will last longer, but (before you ask) the 100% off coupon won't be extended or be back for this product anytime soon. We do have other deals running, and the current coupon is still the lowest price out there.

BitsDuJour Admin - Apr 7 2012 at 8:45am Copy Link

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Nick Bolton @ Mike, yes I've noticed this too. I'll get our system administrator to give it a kick along. It's just 5:30am Sunday here at the moment, so give us a few hours.

Firetrust Limited - Apr 7 2012 at 10:35am Copy Link

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Nick Bolton @ Ramananda - I've emailed you and we'll get this sorted out.
@ Fab - thanks!
@ Carol - Thanks again!

Firetrust Limited - Apr 7 2012 at 10:36am Copy Link

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Belagavi Vinaya can you mail me the key...

Apr 7 2012 at 11:16am Copy Link

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Suzzann Braggs how do I use this one more than one email site I have 4 e-mail different accounts

Apr 7 2012 at 11:16am Copy Link

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Nick Bolton @ Belagavi - I've asked the site owners to send you your key

Firetrust Limited - Apr 7 2012 at 12:02pm Copy Link

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Nick Bolton @Suzzann - Just go to the Settings tab, then the Accounts button, and click the 'Add Email Account' button for each email account.

Firetrust Limited - Apr 7 2012 at 12:03pm Copy Link

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Lee G Hello Nick.

I am still waiting for my serial.

Green____[at]hotmail.co.uk

Could you help me get it as I see you helped others.

Lee

Apr 7 2012 at 3:15pm Copy Link

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Scott Slayton Using Linux Ubruntu, MailWasher Pro (not 2012) did install and appeared to function properly using the Wine program. MailWasher Pro 2012 did install, but wouldn't open or run. When I make the switch to Linux, I may purchase the older version.

Apr 7 2012 at 3:15pm Copy Link

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Nick Bolton @ Lee, it should be coming soon, I think they had some technical issues with the last lot of keys delivery

@ Scott, I don't think the graphics part is compatible with WINE, but we'll have a Linux version out this year.

Firetrust Limited - Apr 7 2012 at 9:43pm Copy Link

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Constantin Florea @Lee G, Could you please get back to us using this URL:
http://www.bitsdujour.com/contact
and send us the email you've used to purchase the title? We couldn't locate your order based on the email from your profile which means you must have used another email when ordering.

BitsDuJour Admin - Apr 8 2012 at 1:49am Copy Link

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Lee G Hello Nick, seems there is an issue, still not received a key yet.

Thanks for your help.

Apr 8 2012 at 11:19am Copy Link

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asefv GFRT THANKSS

Apr 8 2012 at 6:28pm Copy Link

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Lois Miltre This Giveaway is ended?
Or is coming up soon?

Apr 13 2012 at 10:43am Copy Link

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Roger Thomasson @ Lois

The 100% discount is no longer available.

-r

BitsDuJour Admin - Apr 13 2012 at 10:43am Copy Link

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Clarence Wood Hey Nick, I'm very sorry about this and you may not be able to help, but....
I'm not very computer savy when it comes to these things so I usually wait on my son to come in from the road (he's an OTR truck driver) to handle them.
He won't be in for a while still, so trying to download everything myself.
I have the trial downloaded, and I have the registration key. But when I enter the key it tells me there's some kind of error and to try again in 5 minutes.
Can you help me with this???

thanks,
Clarence

Apr 14 2012 at 8:22am Copy Link

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sam sheperd I'm having HORRIBLE spam issues and after much research, I discovered MailWasher Pro 2012. From what I read, this is the best software out there to address my issues. Like many folks, my financial state is poor and I rely on my computer to look for work, submit, check, and update applications, etc., and I am terribly worried about protecting my personal information. I would greatly appreciate ANY promo that is available at this time. Thanks so much for your consideration and making a product that appears to be one of the best around!

Kindest Regards,
ssheperd

Apr 23 2012 at 7:11am Copy Link

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Judy Pettersen My MailWasher program is frozen and will not wash the existing mail.

Not sure if it's the program or the internet connection being slow.

Please email back at judypettersen53

gmail.com for answers.

Judy

May 16 2012 at 12:30pm Copy Link

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Nick Bolton ok, I've asked support to help you with this.

Firetrust Limited - May 16 2012 at 12:37pm Copy Link

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Nozavi 1. Will the discount apply to the lifetime license?
2. The lifetime license covers version 2012 alone or ALL future versions?

May 19 2012 at 2:48am Copy Link

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Nick Bolton Hi Nozavi,
1. No, just the annual licenses.
2. It covers all future versions.

Firetrust Limited - May 19 2012 at 12:05pm Copy Link

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_*_ I use a paid email at netaddress.com and wondered how MW Pro would operate since I have to go out online for my mail and it is already in my inbox, or junk folder?

May 20 2012 at 3:47am Copy Link

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Nick Bolton You'd have to setup MW Pro with the netaddress pop3 settings. This would let you check your mail without needing to login via the browser, so you could remove the spam quickly. Then you can login to your netaddress email and you'll only have the good email remaining

Firetrust Limited - May 20 2012 at 4:01am Copy Link

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DrTeeth I cannot buy this for the stated dollar price in the UK. Our USD price is 23.80, which is more than the BdJ price plus our 20% tax included. So I'll have to pass.

May 20 2012 at 5:04am Copy Link

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MC I picked this up during the free license offer here and am having great success with the program running on Win 7 x64. I had used the subscription version of Cloudmark Desktop One and this is hand s down a much better program. After a year of "learning" along with marking emails as "good" and "SPAM", the Cloudmark program continued to misidentify emails from the same sources. MW "remembers" my classifications and doesn't misidentify any sources that I have marked myself. I added more "black list" servers to the list under the Origin of Spam module (most notably Barracuda Networks reputation based server) and the identification rate is close to 100% accuracy. I have not had any problems with good emails being misidentified as SPAM. I set up an account with Knujon to report SPAM directly from the program without the need to go to another website and confirm those reports. I have subscribed to SPAMCOP in the past and you must go to the website to check and report SPAM; I have also used Checkpoints hardware firewall with spam filtering, it wasn't cheap and there were multiple technical issues with the SPAM filtering module. Mailwasher Pro is the best desktop solution that I have come across and even at a $29.95 price I won't have any problems with paying for upgrades. I hope that this helps.

May 20 2012 at 5:33am Copy Link

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RichV Hi. Will MWP allow me to bounce back emails that have more than the sender's and my email address in the To/CC areas? If so, will it also scan the email body for any forwarded instances of that? Thanks for your help.

May 20 2012 at 6:04am Copy Link

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Royce Englehart Bought this many years ago when I was still using Windows and my internet connection was (gasp) dialup! Great program, best there is out there (IMHO). Love the part where spam gets bounced back so it thinks the address is no good. If I remember right, you use to be able to blacklist the sender and domain. Great stuff Nick, keep up the good work.

May 20 2012 at 6:29am Copy Link

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DrTeeth @ Mike

Very tempting. Luckily, I do not get much spam, I dislike DRM intensely and I do not like to buy (a licence to use) software that has to be unlocked within a very short window.

May 20 2012 at 6:42am Copy Link

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MC @ DrTeeth

I have had the same email addy for about 15 years and receive a pretty fair amount of SPAM. My license was free this year and I don't know if I would have bought it at the time as I was pretty much fed up with the solutions that I had tried. If the program continues to perform as well as it has, I'll gladly remain a customer and pay for the upgrades. I like MWPs reporting capability through Knujon and I know that spammers don't like to be reported, so it makes me happy to make them unhappy : ) .

May 20 2012 at 7:39am Copy Link

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Robert Bull I gave up on Bayesian "solutions" :( I had a license for Mailwasher a few years ago, and found it not only rated large amounts of legitimate Yahoo! Groups messages spam, but it kept doing on each run. I leave quite a lot of mail on the server. Mailwasher didn't check just the new mail, but went back to the start each time and had to be told yet again that the same mail was ham not spam. Then it started deleting messages off its own bat, for no reason I ever discovered, so I abandoned it and went to Magic Mail Monitor (MMM), a freeware filter-based system, backed up by AntiSpamSniper in TheBat!, my e-mail client. That system works quite well. I also tried the freeware G-Lock SpamCombat, which did the same sort of false positives with Yahoo! Groups. Writing new filters into MMM is tedious, but not as tedious as training a Bayesian system. Bah, humbug to Bayesian. I hope and expect they've improved Mailwasher, but no, thanks, especially noting Dr.Teeth's comments on UK pricing.

May 20 2012 at 8:57am Copy Link

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MC @ Robert Bull

Totally agree on the process of creating filters....extremely tedious and I'm not doing it. I focused on adding BL servers to the query list in the Spam ToolsOrigin of SPAM module and have 8 of them installed. The Barracuda Networks RBL gets most of the matches and I rarely see false positives. I'm assuming that the program queries those servers first before it performs it's own analysis?
Either way, it's working very well and I'm getting free access to the same BL that corporations pay good money for by purchasing their firewall appliances or hosted services. I only needed to register with BRBL and give them the IP address (mine) of the mail server making the queries then plug the address into MWP.
Sorry to hear about the UK pricing, I guess that could be a show stopper.

May 20 2012 at 10:05am Copy Link

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_*_ Will there be a consideration of a deal which includes your lifetime license in the future?

May 20 2012 at 1:46pm Copy Link

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Nick Bolton @ Dr Teeth, we don't collect the 20% VAT or any European VAT, so you'll still get the real 40% off. Ok, just checked the price and see it's higher than it should be for GBP, changed it now.

Firetrust Limited - May 20 2012 at 2:30pm Copy Link

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Nick Bolton @ Mike, thanks for the kind comments. They are appreciated.

Firetrust Limited - May 20 2012 at 2:31pm Copy Link

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Nick Bolton @RichV, sorry no, you can't bounce back to all the other To/CC's and it won't scan the mail body for instances of this. If you want some excellent filters for MW, then have a look at http://www.wizcrafts.net/...lters.html

Firetrust Limited - May 20 2012 at 2:33pm Copy Link

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Nick Bolton @Royce, yes you can still blacklist the sender/domain or a wild card of it, plus much more.

Firetrust Limited - May 20 2012 at 2:34pm Copy Link

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Nick Bolton @Robert, Have fixed the UK pricing, sorry all for that. I think you'll find the bayesian filtering in MW pretty easy to use. Give about 20 - 30 emails the thumbs up or thumbs down and it's going to be pretty accurate from then on, with only the very occasional email to classified from then on.

Firetrust Limited - May 20 2012 at 2:37pm Copy Link

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Nick Bolton @ MB, I'd say not at this time.

Firetrust Limited - May 20 2012 at 2:38pm Copy Link

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Stella Frump it states:
"Please notice that the application has to be unlocked on the day the offer is running on BitsDuJour."

how does that work with it being able to be installed on 3 different computers ?? IF its the exact same program purchased from FireTrust they state the license can be installed onto 3 different computers.

i understand the hardware footprint, and being allowed to re-install 3 times, like after a crash, BUT is UNLOCKING limiting me to a 1 day install ???

THANKS

May 20 2012 at 3:10pm Copy Link

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Nick Bolton @Stella, Sorry, that's from our previous promotion where we were giving away the license keys for 24 hours. It's not relevant to this promotion and you can use the license key when you want. I'll get BitsduJour to remove the note on this.

Firetrust Limited - May 20 2012 at 3:16pm Copy Link

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RichV Nick - on the first point, I was only wanting to bounce back to the person who sent it to me; I'll take a look at the filters.

May 20 2012 at 5:02pm Copy Link

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Nick Bolton Oh sure, you can bounce back to the person who sent it to you

Firetrust Limited - May 20 2012 at 6:14pm Copy Link

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Tom Chatterton Bouncing back spam to the spammers is a complete waste of time. Spammers quit using real email addresses ages ago - they use infected computers to spam and the emails are fake or hijacked. However that option would be great to bounce back those idiotic "forwards" that so many people think that I'd be interested in. And then there's a certain brother-in-law who keeps sending me junk about how we need to be getting ready for 2012 - and his tea-bagger malarkey about Obama. Mailwasher just became much more attractive just for its bouncing ability. Thanks!

May 20 2012 at 9:12pm Copy Link

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Nick Bolton Agreed Tom, since spammers almost always forge the return address, bouncing spam is a waste of time and can annoy ISP's. But if you want to bounce back emails to legit people you don't like so they think you no longer exist, then it's perfect.

Firetrust Limited - May 20 2012 at 10:11pm Copy Link

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Tom Chatterton Nick - the bouncing ability sold me - so I bought a copy and I found out that Mailwasher works really well for anti-spam abilities as well. It's easy to set up and uncomplicated. I like that. Thanks!

May 21 2012 at 9:55pm Copy Link

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Nick Bolton Great, thanks Tom. Feel free to contact us if you need help with anything.

Firetrust Limited - May 22 2012 at 2:17am Copy Link

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Daniel Why did the give away turn out to be a trial for a year?
Had it activated. Now it says demo is over.

Jul 3 2012 at 1:27am Copy Link

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Nick Bolton HI Daniel, your key is still valid. Please try and activate it again

Firetrust Limited - Jul 3 2012 at 3:18am Copy Link

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