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Virus Scan for Outlook Backup Assistant 7

Backup Your Entire Outlook Program

Outlook Backup Assistant allows you to easily backup all your Outlook messages, data, and settings with just a few clicks, with an easy process to restore.

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What are people saying about Outlook Backup Assistant 7

Bruno Verschraegen Can OBA also automatically make backups of several PST's?
Nov 23 2011 at 3:45am Copy Link
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Dextronet Hi Bruno: Yes.
Dextronet - Nov 23 2011 at 4:01am Copy Link
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Thomas Duntze Hello Jiri,
looked at your website. Found the family deal and the home-user license.
Could you please explain, if there are differences in a Backup Assistant PRO and a Family edition.
IF NOT, is it possible to get the 50% discount on the family edition. In my family, we have some six computers / laptops, all running Outlook.
Thomas
Nov 23 2011 at 10:47pm Copy Link
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Dextronet Hi Thomas,

The deal will be for all 3 editions. Once it is live, when you click Buy Now, you will be able to choose the edition you want. There is no functional difference. The licensing difference is that only the Professional edition is for commercial use.
Dextronet - Nov 23 2011 at 11:37pm Copy Link
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DrTeeth Hi,

Is there a comparison with Outlook Backup (by Wisco) anywhere?

Regards

DrT
Nov 24 2011 at 12:40am Copy Link
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Dextronet Hi DrT,

We do not have a comparison, but from a quick look at Backup Outlook by Wisco (BO), it seems that OBA is far more powerful:

- Outlook Backup Assistant (OBA) back-ups much more data - its backup is complete

- OBA comes with Backup File Viewer which allows you to view and browse your backed up data

- OBA's automatic backup work even if it's not running

- OBA probably uses better encryption - AES. BO probably just passwords protects the ZIP file, which is easy to bypass.

- OBA comes with Outlook Add-In which can start backup automatically after Outlook is shutdown.

- We also offer another add-on (on request) which allows backups even when Outlook is running, BO can't probably do this

- OBA supports backup of Exchange Offline Files, and Business Contact Manager data

- OBA has ability to choose which accounts to backup

- OBA has integrity checks for verification of the backup files

- OBA has more powerful restore options for PST files (Override existing, Insert into Outlook, Insert as StandardFile…). This is important when the backup that is being restored shouldn't delete/overwrite the existing data!

Please note that this is just from a quick glance, and my observations might not be entirely accurate. You can verify my findings yourself though, a free trial of OBA is available.
Dextronet - Nov 24 2011 at 5:56am Copy Link
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Bruno Verschraegen Hi Jiri

Thanks for the comparison. I read that the Wisco product can also put "back" the backup to a different computer. Is that the case for OBA too?

Bruno
Nov 24 2011 at 6:29am Copy Link
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Dextronet Bruno: Yes. But please keep in mind that data of various Outlook versions (eg. Outlook 2000 and Outlook XP) might not be compatible. So you can restore it on other computer, but the only way to guarantee that it will work, it should have the same Outlook version. I suspect that BO works the same.

However, you can always install the same version of Outlook, restore your backup, and then upgrade Outlook.
Dextronet - Nov 24 2011 at 6:36am Copy Link
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DrTeeth BO does do many of the things that it would appear that it cannot. It does have certain usability issues which have annoyed me so I WILL checkout your utility.

Does one have to enter a file name for a backup each time or can the program automatically assign one?

DrT
Nov 24 2011 at 7:25am Copy Link
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Bruno Verschraegen To DrTeeth

Which programme have you tested and deleted? The one on offer here or the other one?

Bruno
Nov 24 2011 at 3:40pm Copy Link
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Hand Cooked Hi

Does this program require activation? Not that it bothers me just is isn't shown anywhere.

Thanks
Nov 25 2011 at 8:17am Copy Link
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Dextronet Hi Hand Cooked:

It doesn't require activation. You will get a full version download.
Dextronet - Nov 25 2011 at 9:44am Copy Link
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Albert C. OMG! It looks astonishing! I thought that Wisco's product was the best one, but OBA's features really kick ass!
I'm already a customer of a 3-pack license of Swift To-Do List Pro and I'm going to take this deal too! ;-)
Congrats Jiri on such great software products! Also noticeable is the non-activation licensing which IMHO is the icing on the cake! ;-)
Nov 26 2011 at 4:17am Copy Link
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VLM Does OBA back up and restore email accounts and including passwords and ALL settings ... name fields, email retention fields, port settings, and the like?
Nov 26 2011 at 4:30am Copy Link
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Mark K What's the difference between the Home and Pro versions? As a test, I went to your purchase page and saw the three versions. However, clicking on More info... under the Pro version takes me back to the Home version info page.
Nov 26 2011 at 6:13am Copy Link
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Dextronet VLM: Yes. The backup is truly complete.

Mark K: There is no difference feature-wise, but the Home edition can be used only on home/personal PC that is not used for any commercial purposes.
Dextronet - Nov 26 2011 at 7:05am Copy Link
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Albert C. Hi again Jiri. I just got my Family License and I see that the download includes an EXE which is different than the trial and a LIC file. I'd like to know if the LIC file can activate the trial or not. My question is because I'd like to know how will I be able to download updates. With Swift To-Do I just reinstall the trial over the licensed version and it's all fine. Is it the same for OBA? Thanks! ^_^
Nov 26 2011 at 8:42am Copy Link
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Dextronet Hi Albert,

Thanks for your support! The .LIC file works only with the full version. When we release an update, you can download it directly from the program - using the Extras - Check For Updates menu.

Cheers (^_^)
Dextronet - Nov 26 2011 at 9:45am Copy Link
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Hazen Hoffpauir Back to VLM question:
Does OBA back up and restore email accounts and including passwords and ALL settings ... name fields, email retention fields, port settings, and the like? Especially email accounts and Passwords.
Nov 26 2011 at 10:49am Copy Link
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Noel Hodda Some Outlook backup programs allow you to include extra folders not related to Outlook to include in the back up if you want. Can OBA do this and if not is it a planned addition?

Thank you
Nov 26 2011 at 10:49am Copy Link
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DrTeeth @ Bruno

I deleted THIS program. Staying with Wisco.

DrT
Nov 26 2011 at 11:09am Copy Link
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F. Edwin Felty Is the 'stores.iconico.com' swamped right now??

When I try to purchase, after selecting the 'family' package, when I click on, I get a 'cannot display page" message.

Using Visual Trace Route, there are problems with almost all the servers between Loveland CO and the store site, with there being no response from 157.55.174.11.
Nov 26 2011 at 11:30am Copy Link
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Dextronet Hazen: OBA backups all possible settings, including email passwords, ports, etc. Here is a screenshot of what is backed up:
http://tinyurl.com/6m4pvpv

I'm not sure what email retention fields are.

Noel: You can include any PST, Exchange (OST) or Business Contact Manager (MDF) files. Adding entirely custom Outlook-unrelated folders is not supported.

Abdul: You need a Pro copy for each computer, or the Family license if you use them for non-commercial use.

F. Edwin Felty: http://stores.iconico.com works fine for me at this moment.
Dextronet - Nov 26 2011 at 12:40pm Copy Link
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Hazen Hoffpauir When I do a restore to the same backup folder the only thing that shows up is the .pst file. are all the settings for email accounts etc. included in the .pst file?
Nov 26 2011 at 12:51pm Copy Link
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F. Edwin Felty Maybe...but I just ran another trace and the 'store.iconico.com' is still showing 100% packet loss. I've tried going to Dextronet, but can't get the sale price there. I've tried from two different computers on the same network and the problem continues. Is there any other way to purchase the software???
Nov 26 2011 at 1:42pm Copy Link
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Roger Thomasson @ F. Edwin

I'm not having any trouble with the order pages either -- sorry, we can't seem to replicate your issue!

-r
BitsDuJour Admin - Nov 26 2011 at 4:01pm Copy Link
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Pat Weber @ Roger

I got it ... I had to right-click and open the link in another tab, but I got it and I've purchased. Thank you!
Nov 26 2011 at 4:18pm Copy Link
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Roger Thomasson @ P Weber

Glad you got it sorted out :-)

-r
BitsDuJour Admin - Nov 26 2011 at 4:18pm Copy Link
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Pat Weber Gaaaah! I can't get past the "chose your version" screen!
Nov 26 2011 at 4:34pm Copy Link
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AbdulRahiem Dubelaar Hi Jiri,

I actually do have Swift-To-Do-List-7 Professional and I am quite happy with that.

As far as Outlook is concerned, I do not keep the PST in the Microsoft default directory, but rather on a USB hard drive (not a USB stick). I have ensured identical directory structures on my desktop and laptop, so I can connect the drive to either desktop or laptop with impunity and I have full access to my PST files. What is missing are the settings. Can OBA be used to copy the settings between desktop and laptop with only one licence? My USB drive gets backed up anyway, so I always have reserve copies of my PST files already, with the most recent 14 days kept on the servers.

Best regards,
Nov 26 2011 at 4:35pm Copy Link
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VLM Thanks for your reply! Follow-up question: Does it even retain the ORDER of the email accounts? I use a LOT of accounts, so I've got the order carefully tailored to my needs.
Nov 26 2011 at 8:30pm Copy Link
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DrTeeth Does this backup program backup the passwords of the various email accounts?

Unfortunately, I cannot see if the program has improved since I last tried it as my PC says my trial has timed out when I try to run it.
Feb 26 2012 at 7:37am Copy Link
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Dextronet Yes, it backups the passwords. It does a complete backup.

We've improved the language and a lot of other things. On December 16, we've released version 6.0. You can see what's new here:

http://www.dextronet.com/...?since=6.0
Dextronet - Feb 26 2012 at 7:59am Copy Link
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DrTeeth I would like to have a trial before I buy. Unfortunately, I cannot as the last trial (from the last time this was offered here) has expired and I cannot run it again. I am uncomfortable using a return policy as I would not want the software developer to think I was trying to get the program for free

Many thanks for the changlog.
Feb 26 2012 at 8:23am Copy Link
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Bruno Verschraegen Hi, with automated backups, what happens if Outloook is open? Is the backup performed anyway? Completeley?
Feb 26 2012 at 12:07pm Copy Link
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aladdin T How come there is no mention on your site about backing up the email passwords, if it does?

You say above that it does backup email passwords, but your site doesn't mention it.

Please reconfirm if it does backup email passwords and restores them too?
Feb 27 2012 at 1:51am Copy Link
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Dextronet DrTeeth: I will see what I can do about extending your trial.

Bruno: Some files can be locked by Outlook and can't be backed up when Outlook is running. However, we also have "Open File Mangager" add-on which allows this and is sold separately. It is currently not available from our website, but if you contact us, we will be able to provide you with it. We plan to make it available it in the near future.

Aladdin: The program backups the COMPLETE email accounts, so it includes passwords, and it can restore the passwords as well. I will update the descriptions on our website.
Dextronet - Feb 27 2012 at 3:29am Copy Link
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aladdin T I did try this software and it doesn't copy and restore the email passwords.

Are you sure Mr. Jiri Novotny that it doss copy and restore email passwords?

BTW, I am your past customer and bought from you, "Tree Notes".
Feb 27 2012 at 4:33am Copy Link
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DrTeeth I hope you can extend the trial. The things that have been fixed in v6 makes it worth revisiting.

Also interested on the email account passwords issue - if it backed up and restored them it would be a no-brainer to buy. It drives me NUTS to have to reconfigure all my emails accounts when I have to restore using my current software.
Feb 27 2012 at 7:07am Copy Link
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Dextronet Outlook Backup Assistant backups email account passwords and also restores them. However, since the passwords are encrypted by Windows they can only be used on the same system. When restored on a new system, the passwords cannot be decrypted and Outlook will ask for the correct password again.
Dextronet - Feb 28 2012 at 1:05am Copy Link
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Tomas Barth Does it work with Outlook Exchange 2010?
Feb 28 2012 at 5:16am Copy Link
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John Hood I am currently doing a backup - if it works, I will buy today. However, I do not see in the list of things being backed up -and things not being backed up (X) the specific words Outlook Address Book. If this program does not backup my 800+ addresses it is a dealbreaker. Does it or doesn't it? I took a picture of what is being backed up as we speak. If so disposed, send me your email address which will let me append the jpg please.

r/John
Feb 28 2012 at 5:23am Copy Link
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Dextronet John: Yes, the Adress Book contacts are stored within the PST files and backed up together with them.

Tomas: OBA can backup the OST files which are used instead of the regular PST files when Outlook is connected to a Exchange server. However these files can only be restored/used again under the same Exchange profile. Thus restore is not possible on another machine or user.
Dextronet - Feb 28 2012 at 5:56am Copy Link
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VLM I wish to understand very clearly. Suppose I do the following:

1. Shut down Outlook.
2. Back up Outlook.
3. Reinstall my OS ... a completely new system.
4. Install Outlook/Office in the new OS, using same license key (if that matters).
5. Restore from Outlook Backup Assistant.

Will re-entering the passwords be the only manual setup task I face?
Feb 28 2012 at 6:20am Copy Link
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John Hood Jiri, a couple of things.

1. One program out there has become ubiquitous - "Evernote" - a PIM so to speak. It among other things is an add-on to Outlook allowing "Save to Evernote 4" in the menu ribbon (also saves web pages and selected text). I subscribe to it - it is akin to Onenote but is not a Microsoft product (I don't like Onenote). It can be directed to incorporate into Outlook as an addon and thus captures a given email to Evernote. Does your backuip assistant keep or copy the Evernote setting in the backup? Same goes for Program called MessgeSave and finally another called "Export to vCards" from 4team. Any of these 3 mentioned not backed up or put another way are all addons (settings) not backed up?

2. One of your help items ("Open File Manager") is in what appears to be German. Please translate to English for we Yanks.

3. Suggest adding checkboxes in some future version so we can pick those things that we want to backup - I may not want to backup up everything everytime - unless it screws up the entire backup process - then forget it.

I am using Window 7 Home Premium, 64 bit, Outlook 2007.

r/John
Feb 28 2012 at 6:26am Copy Link
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VLM 1. Does the program take the nk2 file, or does that still require manual backup?

2. Does the program successfully transfer ALL rules to a new setup, or does it lose those locked to a particular PC? Or better yet, does it warn during backup, so that I can unlock those rules that somehow (and I assure you not through any conscious act on my part :) became locked to my PC?

3. Is there any kind of selective restore, or is it all or nothing? For example, can I restore individual mail messages, selected messages, all messages in a specified folder?

3.1 Can you back up and restore individual PST files?

4. Is this licensed per user, per machine, ...? Activation? For example, if I am moving to a new machine, I may wish to activate the software on a new machine before I permanently remove it from the old machine. Do you allow this to happen?

5. Are the contents of the backup (zip) file meaningfully labeled ... can one get in and look at a subset of what is there by unpacking part of the zip file's contents? Or is it just backup.zip, so to speak?

6. Does the product provide any protection against shutting down the computer during a backup?

Thank you kindly!
Feb 28 2012 at 6:31am Copy Link
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Pat Weber I have the previous version offered by BJD, 5.3.0.1. My version says 6.0.0.1 is a minor revision, which, according to the license / policy information, I should be able to install for free. If I d/l, will it just install over my existing installation and use the registration info from that, or do I have to purchase another copy?
Feb 28 2012 at 7:19am Copy Link
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Dextronet John Hood:

1) No, the data of Evernote and the other add-is you mentioned are not backed up. Although an add-in runs inside of Outlook it is pretty much an independent program with its own file formats and locations. The Outlook Backup Assistant cannot know all these files and formats and thus cannot include them in a backup.

2) We will translate the add-in into English.

3) You can already select what you want to backup! See the Step 3 here: http://www.dextronet.com/...creenshots
Dextronet - Feb 28 2012 at 8:25am Copy Link
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Dextronet VLM: 1. Yes the NK2 is backed up if the option "E-Mail Nicknames" is selected during backup. Please not that Outlook 2010 does not use the NK2 file anymore but stores this data within the PST file.

2. All rules will be included within the backup and restored. The rules locked to a particular PC however will only work if restored on the same PC. If such rules are restored on another system Outlook will not execute them but it is no problem to change the rule to work with the new PC within Outlook.

3. The exact file format of PST files is not documented by Microsoft. Thus only Outlook can access specific items (e.g. an individual e-mail). The Outlook Backup Assistant "sees" only the complete PST file. To restore an individual e-mail you will have to restore the complete PST-File (it will be added to Outlook aside your existing PST files), drag the e-mail to your default PST-File and remove the restored PST-File.

3.1 Yes, this is no problem.

4. You will need one license per user/machine. There is no online activation.

5. You can simply rename the backup file from .oba to .zip and open it with any ZIP tool you like. The files are stored in folders with meaningful names.

6. Windows will automatically prompt if any program is active during shutdown and you will be able to decide whether to cancel the shutdown or the backup.
Dextronet - Feb 28 2012 at 8:27am Copy Link
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Dextronet P Weber: You are eligible for a free upgrade. We've emailed you an upgrade link on 12/16/2011 - please check your mail from that day, or email us so we can resend it to you.
Dextronet - Feb 28 2012 at 8:30am Copy Link
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Dextronet VLM: Regarding your first question -

Will re-entering the passwords be the only manual setup task I face?

Before the restore, Outlook needs to be started once. This will create an Outlook user profile which is necessary to restore the data. It is not necessary to enter any data in Outlook. Starting it and then closing it right away will do it.
Dextronet - Feb 28 2012 at 8:32am Copy Link
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Dextronet VLM: To further clarify, you won't have to re-enter ANYTHING ELSE beside the passwords!
Dextronet - Feb 28 2012 at 8:41am Copy Link
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DrTeeth @ Jiri - you said "The exact file format of PST files is not documented by Microsoft. Thus only Outlook can access specific items (e.g. an individual e-mail)"

This is incorrect as Mailstore Home (freeware) backs up my Outlook mails and allows me to access and search them.
Feb 28 2012 at 9:39am Copy Link
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John Hood Purchased.
Feb 28 2012 at 10:06am Copy Link
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Dextronet DrTeeth: The PST files are more or less a "black box". The only way to read them is to use Outlook InterOp libraries which allow 3rd party software to use Outlook to access Outlook data. The problem is that Outlook exposes only some data present in the PST files, and certainly not everything that is stored there. The functionality also varies based on Outlook version.
Dextronet - Feb 28 2012 at 10:57am Copy Link
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Pat Weber Thank you! Found the email and I'm now current!
Feb 28 2012 at 11:46am Copy Link
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David Peters Can I use this download software package on both my laptop and desktop computers?
Feb 28 2012 at 12:18pm Copy Link
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Dextronet David Peters: You need 2 licenses for that. Or, if you use your computers for non-commercial use, you can get the Family license.
Dextronet - Feb 28 2012 at 12:33pm Copy Link
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Mike User May i use one licence in one PC, then in the future uninstall it in that old PC and install it one other new PC?

Thanks.
Feb 28 2012 at 12:47pm Copy Link
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VLM Just a side question, if you don't mind. You say that "Outlook 2010 does not use the NK2 ". So if I wish to get rid of my nicknames and start over, how do I do this in Outlook 2010?

Will the program support multiple backup schedules, for example, 1 for the main PST and one for the rest?
Feb 28 2012 at 9:44pm Copy Link
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Dextronet Mike: Yes, the licenses are transferable, and will never expire.
Dextronet - Feb 28 2012 at 10:58pm Copy Link
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Dextronet VLM: Yes, you can setup different backups. I don't know the answer to your NK2 question, but I will try to get it for you.
Dextronet - Feb 28 2012 at 10:59pm Copy Link
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DrTeeth @Jiri Novotny - DrTeeth: I will see what I can do about extending your trial.

Still waiting...but if I have to use your return policy, I will. Though as I said before, I really do not like using return policies.
Aug 7 2012 at 12:45pm Copy Link
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Thomas Evans Does your program backup and restore Outlook rules, even the ones that are checked, "on this machine only"? Also does it save email accouts and there passwords?
Aug 8 2012 at 7:38am Copy Link
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Dextronet DrTeeth: I will email you trial reset instructions today.

The Open File Add-On is still not available, we've run into some licensing/negotiation issues with the company providing it, but we will still do our best to make it happen.
Dextronet - Aug 9 2012 at 2:30am Copy Link
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Dextronet Thomas: Yes, it backups and restores Rules (Filters), and as far I know, it should backup/restore them all.

And yes, it definitely saves and restores email accounts with passwords. However, when it comes to passwords, Outlook can only use them when restored on the same system. This is because the passwords are encrypted by Windows and can't thus be transferred to another system.
Dextronet - Aug 9 2012 at 2:33am Copy Link
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Dextronet Also, here are some FAQs: http://www.dextronet.com/...nt/general
Dextronet - Aug 9 2012 at 2:34am Copy Link
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Cheryl Rutherford Does this software back up OUTLOOK EXPRESS files?
Aug 9 2012 at 6:31am Copy Link
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Dextronet Hello Cheryl,
Outlook Express is not supported.
Dextronet - Aug 9 2012 at 7:42am Copy Link
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DrTeeth Thank you for your trust. I have ordered OBA.

With kind regards

DrT

PS I will be registering from a different email address from the one that your used earlier, but the first three letters are the same ;-).
Aug 9 2012 at 11:23am Copy Link
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Eric B Does OBA have a command-line mode so that it can be executed from within a script/batch file?

How does OBA compare with BackRex Outlook Backup (only the Outlook part of BackRex).

BackRex website: http://www.backsettings.c...ackup.html

Thanks,

Eric
Aug 9 2012 at 1:58pm Copy Link
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Mark R I have many years of email in Outlook Express. Can this software help me convert the email, rules, accounts (+-30), etc. to Outlook? If not, any recommendations?
Aug 9 2012 at 2:25pm Copy Link
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Mina Friedman When you perform the backup, and then try to do a restore, can you restore it to a different machine. Also, I've done restores in Outlook with a PST file, but you have to restore it back to the same location as you originally had it on Outlook. Does BackupRestore let you pick and choose what you want to restore and where to restore it to within Outlook? Hope that makes sense.

Thanks.
Aug 9 2012 at 3:02pm Copy Link
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Dextronet Hello Eric B,
There is yet no command-line interface in OBA.

You can see how OBA compares to Outlook Backup on our FAQ section: http://www.dextronet.com/...ook-backup
Dextronet - Aug 9 2012 at 10:46pm Copy Link
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Dextronet Mark R,
I'm afraid OBA doesn't support Outlook Express. But you can import your Express messages to Outlook without any additional software.

You can follow these instructions by Microsoft: http://office.microsoft.c...79919.aspx
Dextronet - Aug 9 2012 at 10:48pm Copy Link
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Dextronet Hello Mina,

yes, it can restore to a different machine. Just make sure that the Outlook version on the other computers is the same or newer.

You can choose what type of data you want to restore (e.g. only emails and calendar) but more granular selection is not supported (e.g. only some email items).
Dextronet - Aug 9 2012 at 10:54pm Copy Link
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VLM Can you choose, say, mails and rules and accounts but NOT calendar? (A fresh start sounds refreshing! :)

Also, the Policy tab does not state what activation is required for this software ... key, online, hardware footprint, etc. What is used?
Aug 10 2012 at 7:09am Copy Link
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Dextronet @VLM,
- you can choose what to backup, so yes
- there is no special activation, you just receive a full version download you can install and use right away
- on request, we offer another addon which allows backups even when Outlook is running

Thank you for your questions!
Dextronet - Aug 10 2012 at 10:03am Copy Link
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Patricia Hamilton Hamilton I tried this software and liked it until I found a strange thing. I backed up my E Mails, deleted them then restored them. I did this three or four times. However when I restored the E Mails an extra account was added to the account list. Is this normal and you need to delete it after restore?
Aug 10 2012 at 3:38pm Copy Link
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DroidLuvr I'm not sure what happened, but I installed OBA, opened it (it said it was a 21 day trial...) For some reason (not blaming OBA without further investigation!) my computer crashed and rebooted. When I re-opened OBA to test it out after the crash, it said my 21 day trial had expired :(

Since I own a couple of your other software programs, I am relatively confident about wanting this, but now I have no way to even test the trial of the program without having to purchase it... I don't want to have to use your return or "refund" policy if it isn't absolutely necessary...

Any suggestions?

Thanks!
Aug 10 2012 at 8:36pm Copy Link
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VLM Jiri - "on request, we offer another addon which allows backups even when Outlook is running"

Great, thanks!
Aug 10 2012 at 10:23pm Copy Link
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Eric B Jiri, I purchased OBA, where do I request the addon that does a backup of open Outlook?


Thanks,

Eric
Aug 11 2012 at 4:59am Copy Link
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Dextronet VLM, Eric B, I just got a word that this addon is not ready yet. I was so sorry to hear that, I thought it was! I am not sure when it will be.

Please drop me an email at support at dextronet dot com if you wish a refund.
Dextronet - Aug 12 2012 at 11:56pm Copy Link
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DrTeeth What is the latest status of the 'backup when outlook is open' plugin?
Jan 18 2013 at 12:24am Copy Link
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Dextronet DrTeeth: The company providing the add-on agreed to allow us to sell it. They will create a special version for us. I'm waiting to hear back from them.
Dextronet - Jan 18 2013 at 2:12am Copy Link
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Diego SEO Hi,

1) Would you please confirm if send/receive (manual F9/automatic) and email group's settings are included in the backup?

I use a similar tool but, after restoring, Outlook starts downloading emails at start-up (before I can install other add-ins for auto-tagging and rules management).

2) Any additional fee to use the plugins?

All the best,
Diego
Jan 18 2013 at 7:41am Copy Link
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Loco Driver I've heard there are applications to "synch" Outlook between two computers. I have an older, seldom used computer with a TON of emails, data, etc. on Outlook 2003, and this newer system w/ Outlook 2010.

Can Outlook Backup Assistant be used to backup the data from the older system's Outlook and restore it to the newer system, in effect merging the data from both versions of Outlook, without trashing the data in the newer system?

(BTW - I'm not interested in doing the reverse. I'm not looking to "synch" the two Outlooks. I'll probably remove Outlook 2003 from the older system, if I can save the data to my newer system.)

Thanks,
Peter
Jan 18 2013 at 9:11am Copy Link
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THX1024 Is there a functional difference between the OBA Home and OBA Pro versions? The Dextronet site doesn't list a single-user Home version for purchase, and there is no version comparison.
Jan 18 2013 at 9:25am Copy Link
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Loco Driver I probably shouldn't stick my two cents in here, but I believe that in this case, "Professional" means a licence to be used in a commercial (for profit) company as opposed to a computer used in a home environment. I've seen several other companies on BDJ use the same distinction when they don't actually have a "Pro" version of their software.
Jan 18 2013 at 11:10am Copy Link
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Dextronet Loco Driver: Yes, you can create a backup of the older version, then restore it into the newer version.

Thx Thx: As Loco Driver correctly points out, Home and Professional is the same, however, Home can't be used on any computer that is used for work or business.

Diego: To be honest with you, I'm not sure if these specific settings are included in the backup. They likely are, but I can't say that with certainty. However, in your case, if it's a problem that Outlook starts downloading the messages automatically on the first start after restore, you could disconnect the Internet cable before starting it, then change the settings.

Right now, there are no plugins available, but the add-on which allows you to create backup even when Outlook is running will be paid.
Dextronet - Jan 18 2013 at 11:16am Copy Link
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Loco Driver Jiri - Thank you -- I presume you are saying that restoring the data from the older version into the computer with the newer version won't mess up any data already on the newer version, right?

Also, I presume I'll need to buy two licences?
Jan 18 2013 at 12:09pm Copy Link
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Jaydeem I have formerly purchased version 6 of the Home program. Can I freely upgrade to version 7 under my existing licence or must I purchase a new copy of version7?
Jan 18 2013 at 8:52pm Copy Link
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Dextronet Loco: Yes, you need a license for each computer - unless you decide you won't be using the program on the old computer anymore - because the licenses are transferable.

Jaydeem: Version 7 is a paid upgrade. However, if you've purchased version 6 recently before we released it, you might be eligible for a free upgrade. Send me an email with your purchase details.
Dextronet - Jan 18 2013 at 11:08pm Copy Link
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Nico Westerdale Great News! Dextronet has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 19 2013 at 12:11am Copy Link
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William W. Geertsema I downloaded and installed the program on my Windows 7 Pro machine, with Windows Live Mail 2012 properly installed and working normally.

I cannot get the program to work. Each time I try to start it, I get the error message:

=====================================
Anwendungsfehler
=====================================
Exception Exception in Modul OutlookBackupAssistant.exe bei 000E0F3D.
Kein String mit ID 22200 vorhanden!

0.
=====================================

What causes this? Can I solve it? Can you solve it for me?
Please enable me to run the program -- it appears to be very worthwhile.

William W. Geertsema
w.w.geertsemaplanet.nl
Jan 19 2013 at 8:24am Copy Link
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Loco Driver Jiri, Thanks for your reply. I'll go for the "Family (non commercial use, unlimited PCs in 1 household)" version of the license. The price is very reasonable. Thank you for extyending the offer.
Jan 19 2013 at 8:45am Copy Link
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M G I downloaded and installed the german version before the offer came to bitsdujour from chip.de.

Now I bought a license, but it does not convert the free-version to a full version. Why not?

As both - the download you're pointing to as well as the license-file are coming from priotecs.com - are from the same origin I don't understand why this doesn't work.

What am I doing wrong?

Edit: Of course I copied the license file to the directory.
Jan 19 2013 at 4:42pm Copy Link
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Dextronet M G: If you purchase the English version from us, you will receive a download link. If you install using that download link, it will work. And that's all there is to it.
Dextronet - Jan 19 2013 at 11:10pm Copy Link
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Dextronet William: I am sorry for the trouble. I don't know what's wrong, but I've forwarded it to the developer, and will contact you when I know more.
Dextronet - Jan 19 2013 at 11:12pm Copy Link
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M G @Jiri,

thanks for the response - but does mean that this a different application?

Sorry, but I don't really understand it.
Jan 20 2013 at 1:32am Copy Link
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Dextronet M G: Yes, they are different products. Internally, they are essentially the same, but they are sold as different products.
Dextronet - Jan 20 2013 at 3:38am Copy Link
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Gr3gw Difficult decision. Outlook Backup Assistant (2013 compatible and on special now) or ABF Outlook Backup (not 2013 compatible yet and not on special).
Jul 21 2013 at 6:45am Copy Link
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Merle One Hi, does it support differential backup, I mean saving just the new e-mails received since last change ?
Jul 24 2013 at 12:16am Copy Link
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DrTeeth What is the latest status of the plugin that allows the backup when Outlook is open?

Is there a v6 > v7 changelog ?
Jul 24 2013 at 1:21am Copy Link
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Dextronet Hi Merle One: No, differential backup is currently not possible.

DrTeeth: Bruno: The Open File Manager add-on still isn't publicly available, however we provide it to our customers on request.

You can take a look at the v7 changelog here - http://tinyurl.com/k85hj83
Dextronet - Jul 24 2013 at 2:12am Copy Link
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Scott Van Leeuwen ABF Outlook Backup was on here a few months ago so I purchased it then as I am only using Outlook 2010 in its basic format for sending/receiving e-mail.
Jul 24 2013 at 2:49am Copy Link
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Merle One Hi Jiri, thanks for the clarification !
Jul 24 2013 at 3:00am Copy Link
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Sam I had a question regarding the restore process and I hope I am able to explain it clearly.

When I try to restore the outlook files and settings to a new machine, the default path shown for pst files is in the backup folder in My Documents. Should one keep this path or change it while restoring and how does it affect the restored data? I tried changing it to where outlook actually saves the pst files, but when outlook started it created another set of pst files with the same name with tmp added in the end. I am inclined on buying the software but the restore process is really not intuitive, which is currently holding me back.

Thanks,
Sam
Jul 24 2013 at 5:15am Copy Link
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VLM Jiri Novotny - Also, I'm trying to remember ... Does Outlook Backup Assistant use a hardware footprint, or require an online connection to activate? Or does it just rely upon a software key? Or ... ? Thanks!
Jul 24 2013 at 5:41am Copy Link
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Dextronet Sam: the Target Folder field shown in Outlook Backup Assistant when restoring is there simply to be pointed to the folder where is the backup file you wish to restore. It does not affect the backup in any way

VLM:

1) It doesn't use a hardware footprint or an on-line activation. Each customer gets a personalized download link, it has the customer's license included.

2) Yes, the Open File Manager enables you to back-up while the pst file is still in use. It's fairly reliable.

The password restoration is still the same as it was in version 6. Passwords are stored in the backup but they can only be decrypted on the same system.

3) You have a keen eye, thank you for your observations. I'll be sure to edit it when I get a free moment.
Dextronet - Jul 24 2013 at 6:54am Copy Link
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dylan c I use a program called Backup Outlook from Wisco. Can't recall if I purchased it from Bits but I may have. Works with Win 8 and Outlook 2013.
http://www.backupoutlook....rce=topbar
Jul 24 2013 at 7:12am Copy Link
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VLM Thanks Jiri. From your response about activation, I take it that if I needed to install on 2 systems for a brief transitioning time, I could. Likewise if I have multiple OSs on a single system. Correct? This is not really addressed in the "fine print", above. :)

Regarding accounts, are account groups also saved and restored?

Thanks!
Jul 24 2013 at 12:23pm Copy Link
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Dextronet VLM - 1) Yes, you should be able to install it on multiple OSs.

Yes as well to account groups.

2) The Target Folder field Sam was asking about just enables you to select a folder, from which you can then select the backup file to restore (if you have multiple backups).

You can also tell the software where to save backup files. When you're restoring the backups, you don't have the option to select where it should put the restored files.
Dextronet - Jul 24 2013 at 12:54pm Copy Link
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VLM Thanks Jiri. Regarding that last point, I never ever put the files in the default location, always on another drive altogether. Are you saying that the software cannot accommodate this in some way? What if I create the blank PST files first, so that Outlook "knows" where they are supposed to be. A bit kludgy, but not too bad really.

I suppose I could just move them after your software places them, but with an SSD for my C: drive, that means I can never really properly erase them, if I understand correctly.
Jul 24 2013 at 2:44pm Copy Link
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Sam Jiri, thanks for your reply however I think you misunderstood my question.

I think it may help if I refer to the screenshot on your website ("Restore- Step 2"), in section "PST Data files" - where you choose "Insert into Outlook", what do the folders next to it signify - does it mean that the pst files will be restored there?


Also when I try to select "Insert into Outlook" for one pst file (I am restoring 5), I am not able to select that same option for the other files?

Thanks,
Sam
Jul 24 2013 at 4:29pm Copy Link
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adamsdaddy I don't see any mention of MS Essentials aka Live Mail? Is it supported?
Jul 24 2013 at 6:39pm Copy Link
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Dextronet Sam - I apologize, I totally misunderstood the question.

Yes, if you select Insert into Outlook instead of Overwrite Outlook files, you can select the location and the files will be restored there.

You should be able to select the Insert into Outlook option for all your files.

I believe this is also the answer to VLM's question.

adamsdaddy - No, Outlook Backup Assistant doesn't support Live Mail. For Live Mail you need another software, WinMail Backup is very similar to OBA.
Dextronet - Jul 24 2013 at 11:47pm Copy Link
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VLM Jiri - Yes, I believe so. If I understand correctly, this feature does indeed allow one to specify a location in which the PST files are to be placed, say, in a new Outlook installation built from a prior, backed-up installation. Yes?
Jul 25 2013 at 1:40am Copy Link
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Dextronet VLM - Yes, it does.
Dextronet - Jul 25 2013 at 2:11am Copy Link
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VLM Jiri - Excellent! Many thanks, have set up order. Now, my only question is whether to get 1 (home) license or 3 (family). :)
Jul 25 2013 at 7:58am Copy Link
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Dextronet Outlook Backup Assistant is only compatible with Outlook 2000, XP, 2001, 2003, 2007, 2010, 2013.

I believe it won't work with other software.
Dextronet - Jul 25 2013 at 10:26am Copy Link
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DrTeeth Managed to find why I had to get a refund last time. Can OBA yet close Outlook, run a scheduled backup and then load Outlook again? My current backup software does this. I am also concerned that the 'backup files when open' plugin is not generally available. It would not be needed if OBA could do the suto closing and auto loading.
Jul 25 2013 at 1:46pm Copy Link
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Dextronet You're correct. OBA doesn't load Outlook again after the backup is done.
Dextronet - Jul 25 2013 at 1:49pm Copy Link
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Sam Jiri - thanks for the reply, I am glad I was able to explain it more clearly.

Now my next question is related to the restoration in specific folders. I will try and clarify what I am trying to do here. I have 2 machines - an old one and another which was recently upgraded with hard drive and ram so almost like a new one. I backed up my outlook files (5 email accounts) from the old machine so I got the .oba file. I then take this file to the new machine and restore it to a brand new outlook installation.

Now during the second step of this process as we discussed above where we could choose the directory for restoration, if I choose the directory where outlook stores all pst files (user\AppData\local\Microsoft\Outlook) as my restoration folder, it becomes messy since when outlook starts it creates 5 additional pst files with similar names to the ones restored with "tmp" added to the end. I thus end up with 10 pst files in that folder. So I think we are not supposed to restore them in this folder, but I am still not sure where else to restore them to, any help would be appreciated?

Thanks,
Sam
Jul 25 2013 at 5:12pm Copy Link
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Dextronet Sam - If you do not want additional files, select Overwrite Outlook files in the step 2 (or check Remove existing Outlook PST files).

Do not hesitate to contact me on our support mail (or my personal mail) if you require further assistance.
Dextronet - Jul 26 2013 at 12:32am Copy Link
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DrTeeth @ Jiri
"You're correct. OBA doesn't load Outlook again after the backup is done"
Big shame. TBH, this is the only thing that is stopping me from buying. My current software does a full backup* and does this too.
*I have had to restore a few times and have not lost anything.
Jul 26 2013 at 1:15pm Copy Link
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VLM Dr. Teeth - If I may ask, what's your current software?
Jul 26 2013 at 7:56pm Copy Link
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DrTeeth Backup Outlook by Wisco.
Jul 27 2013 at 4:45am Copy Link
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VLM Dr. Teeth - Thank you. If I may ask, since you appear to be happy with Backup Outlook, why your potential interest in Outlook Backup Assistant? Do you find something lacking in Backup Outlook? Or are you just a curious collector of software? :) Or ... ?
Jul 27 2013 at 9:40am Copy Link
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DrTeeth Curious collector and the interface of your program is nicer and easier to use.
Jul 27 2013 at 10:10am Copy Link
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VLM Dr. Teeth - Thank you. You write "Curious collector and the interface of your program is nicer and easier to use." I assume that by "your program", you mean Outlook Backup Asst (offered here) seems like a nicer interface than Backup Outlook (Wisco). Yes?

And now I am thoroughly confused about this restart after backup question. Backup Outlook does not ... and OBA does, but only with the not-released add-on, correct? Sorry for the confusion. I don't know what you mean by saying that I asked the wrong question. It's not a question of anyone's word and experience, but of clarity in our communication, that's all. :)

To summarize, you believe you may prefer OBA because 1) nicer interface and 2) restart after backup (with the add-on) ... do I have it right now? Thanks!

So ... Backup Outlook does not
Jul 27 2013 at 3:28pm Copy Link
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DrTeeth Hi, AIUI, OBA does not have to close Outlook with the plugin to make a backup so restarting is not an issue. This plugin has been promised for a long time and is still not officially available - it has to be requested. This is unsettling.
Backup Outlook will close Outlook, run a backup and restart it automatically. I have Outlook running continuously checking for emails every few minutes.

Another thing I would have to check before buying OBA, is if it keeps a set number of backups. With Backup Outlook, I supply a filename and each backup is automatically renamed filenamenumber. The process require absolutely no intervention from me at all.

I will try and be more clear in the future :-).
Jul 28 2013 at 7:14am Copy Link
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VLM DrTeeth - Thank you!! I really appreciate the time you have devoted to this conversation. I feel quite clear now about how to proceed.

BTW, I have been looking at one other product, called MOBackup: http://www.mobackup.com/. Looks interesting, and I've written off to them with a couple of questions. So far, no response on the weekend. I'll share whatever I learn.

I have noticed that both Wisco (Backup Outlook) and OBA (Jiri Novotny, here) both DO respond on weekends! :)
Jul 28 2013 at 3:48pm Copy Link
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DrTeeth Do you have the facility to close Outlook (if open) and reload it again when the backup is complete? Is the plugin for backing up with Outlook loaded freely available or only on request?
Dec 30 2013 at 9:31am Copy Link
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Dextronet The plug-in isn't available, because the provider of the needed component stopped communicating.

The backup can run automatically directly (or with a set delay) after you close Outlook (you either set a number of days, or how many times Outlook must be opened before the automatic backup runs).

It doesn't reload Outlook after the backup is done.
Dextronet - Dec 31 2013 at 2:17am Copy Link
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DrTeeth That is a shame. My current software can do that, which is very convenient as I have Outlook loaded continually. At 21:00 hrs every day, Outlook is shut down, backed up and then reloaded.

I shall keep a lookout to see if you ever implement this.
Jan 1 2014 at 1:00am Copy Link
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Richard P Can the program backup outlook 2010 and restore to outlook 2013?
Jan 2 2014 at 1:20am Copy Link
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Dextronet Yes, making a backup in Outlook 2010 and restoring it in Outlook 2013 is possible.

It's not possible the other way around though!
Dextronet - Jan 2 2014 at 2:47am Copy Link
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Johno Can this program backup Outlook Express ? and then allow you to import standard e-mail/file formats into other e-mail programs ?

Thankyou,
John.
Jan 2 2014 at 2:48am Copy Link
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Dextronet No, Outlook Backup Assistant can't backup Outlook Express. However you could import your data into Outlook first: http://office.microsoft.c...79919.aspx

Outlook Backup Assistant is compatible with Outlook 2000, XP, 2001, 2003, 2007, 2010, 2013.

I'm sure there are quite a few other tools for Outlook Express backups.
Dextronet - Jan 2 2014 at 3:11am Copy Link
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Jon Spain Does the license cover a laptop AND a PC, please? I can't see it.
Jan 2 2014 at 3:48am Copy Link
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Mikael Grande Can Outlook Backup Assistant make use of microsofts Volume Shadow Copy Service (VSS)?
Jan 2 2014 at 3:51am Copy Link
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Dextronet Jon, one license is for one computer. It should be on the bottom of the order form.

Mikael, VSS is not officially supported by Outlook Backup Assistant.

As Microsoft's own Outlook Specialist said: "Backing up Outlook pst files when Outlook is still open, regardless of program being used, is an invitation for problems especially if it's also going to an external drive. You may never find out about any existing problems until you try and use the backed up file at which point - will be too late.
Might suggest that you shut down Outlook at the end of your day and configure an automated backup during the most likely downtime."
Dextronet - Jan 2 2014 at 5:51am Copy Link
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DrTeeth Jiri, I would IMPLORE you to implement what I mentioned above; viz shutting down and restarting Outlook automatically. There are some rough edges to the solution that I currently use and am always on the look out for something better. That is why I am always here.
Jan 2 2014 at 10:02am Copy Link
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jaroskill This is probably a question that most folks will already know the answer to, but will this backup emails from IMAP accounts? I have had a hard time doing backups/archives of IMAP emails in a manner that will retain the emails even when they have been deleted from the server by any of the devices I use to access the account.
Jan 2 2014 at 11:06am Copy Link
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Dextronet Yes, Outlook Backup Assistant will backup emails from IMAP accounts.
Dextronet - Jan 2 2014 at 12:31pm Copy Link
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Richard P If I wanted to transfer outlook from laptop to desktop computer I would have to get the Outlook Backup Assistant Family that correct?
Is it a one of payment and get updates or have to purchase newer version later?
Jan 2 2014 at 4:02pm Copy Link
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Dextronet Yes, the Family edition allows you to install Outlook Backup Assistant on multiple computers within a single household. It's a one time payment, all minor 7.xx updates are free. Major upgrades (version 7 to version 8) are usually paid, but are optional.
Dextronet - Jan 2 2014 at 4:17pm Copy Link
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Nico Westerdale Great News! Dextronet has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 3 2014 at 12:11am Copy Link
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dylan c jiri:

i have 8 different email accounts thru outlook. i currently use a similar product. Does your program also back up all the passwords for the email accounts? The program i am using now does not.
Jan 3 2014 at 7:07am Copy Link
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Dextronet Outlook Backup Assistant backups email account passwords and also restores them. However, since the passwords are encrypted by Windows they can only be used on the same system. When restored on a new system, the passwords cannot be decrypted and Outlook will ask for the correct password again.
Dextronet - Jan 3 2014 at 7:37am Copy Link
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Retired Engineer Will Outlook-2010 Backups execute properly with "Microsoft Office Outlook Connector v14.0.6123.5001" installed?
Jan 3 2014 at 10:19am Copy Link
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cindy spain this may be a stupid question..will it back up all my folders etc? So i'm able to back up my PC and move everything to my laptop and back again? So when I travel I can have the same access to everything I have on my Pc?
Jan 3 2014 at 11:55am Copy Link
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Dextronet OBA should be able to backup your Outlook properly with Microsoft Office Outlook Connector. If you decide to try it and run into any issues, please do not hesitate to contact our support.
Dextronet - Jan 3 2014 at 12:53pm Copy Link
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Dextronet Cindy, Outlook Backup Assistant is used only for backing up your Outlook data. You might need to look for a different solution if you want to backup your entire system. Perhaps this link can point you in the right direction: http://support.microsoft.com/kb/971759
Dextronet - Jan 3 2014 at 12:57pm Copy Link
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cindy spain actually I think i said it wrong..I just need my folders (for clients) in my outlook to be backed up...so all my info just in Outlook...so that if i back it up..then reinstall it on my laptop..it has all my same client folders etc on it.
Jan 3 2014 at 1:42pm Copy Link
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Dextronet I see. Yes, that should be possible if you're using the same or newer Outlook on your laptop. You'll most likely have to re-enter your passwords after you restore the backup on your laptop.
Dextronet - Jan 3 2014 at 2:10pm Copy Link
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Eric Linser Does the product work with the Office 365 Home Premium edition?
Jan 5 2014 at 12:51am Copy Link
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Dextronet If you have Outlook 2013 desktop installation, it will work with OBA. If you have Outlook 365 which is in the cloud, I wouldn't recommend OBA.

I apologize about the late reply, if you've missed the promotion because of that, you can write an email to johndextronet.com
Dextronet - Jan 6 2014 at 9:08am Copy Link
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peter schleifer Jiri, you should switch to a payment processor, even if it's 5c more expensive per payment, where they do NOT need 48 hours for deciding if they deign to accept your 15 bucks or not.

BMT Micro Orders are not serious business and harm yours.
Sep 22 2014 at 4:40am Copy Link
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Gr3gw Hi, I was wondering how I can purchase WITHOUT paying the UK VAT tax. I live in Australia and I thought I would be VAT exempt.

Thanks,
Sep 22 2014 at 6:55am Copy Link
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Roderick Nicolson I have to agree with Peter. This is the most awkward process to buy a small program. Other companies do the whole thing quite easily and in minutes.

'Please note that this process can take longer due to circumstances beyond our control.'

That is simply not true. If it was other companies would be saying the same, and they're not.

Also it took several hours and tries before I was able to actually buy the program.
Sometimes I wander if it's worth all this effort and struggle to just buy a program.
It feels like we are the ones that should be getting paid after being dragged over these financial assault courses.
Sep 22 2014 at 8:29am Copy Link
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Dextronet Gr3gw, non-EU countries are VAT exempt. Make sure you have Australia selected in the order form, if you have it and VAT is still there, hitting recalculate should help.
Dextronet - Sep 22 2014 at 9:09am Copy Link
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Dextronet Any order that looks suspicious can automatically be flagged for manual review and screening, it's because of fraud protection. The manual review usually happens fast, the 48 hours are the upper limit.

Maybe other payment processors don't tell you this but that doesn't mean the payment is always instant.
Dextronet - Sep 22 2014 at 9:14am Copy Link
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Roderick Nicolson After paying through PayPal, as it says below, the seller cancelled the payment. There was no problem on the PayPal side. They don't say why other than cancelled. As far as I can see BMT Micro have just lost Dextronet another sale through a faulty screening protection. When will you people stop turning us all in to criminals..

Date:
22 Sep 2014
Time:
16:11:04 BST
Status:
Cancelled

The seller cancelled this payment, and the money has been returned to your account.
Sep 22 2014 at 4:22pm Copy Link
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Gr3gw BMT are certainly having problems:


Dear Greg,

We are unable to complete your order for:

Qty Product Description Price Discount Subtotal
1 18300068 Outlook Backup Assistant Home USD 29.95 USD 14.98 USD 14.97

During processing your order was queued for manual review by a customer service
representative and was declined. Reasons for declining an order most commonly
involve credit card and address issues that do not allow us to completely verify the order. You may contact us via at ordersbmtmicro.com for more information.

Please note that your order was declined prior to the credit card charge being
completed. If an authorization was obtained during order processing the authorization
has been released by BMT Micro and the charge will automatically be removed by your credit card issuer.

If you attempted to pay by Paypal no funds will be taken from your account.

Sincerely,
BMT Micro, Inc. Customer Support


What now?? I don't think BMT are deliberately doing this, they clearly have a bug in their system at the moment.

Perhaps BMT will gives us complimentary product for pointing out the errors and the inconvenience caused. :-) :-) :-)
Sep 23 2014 at 12:21am Copy Link
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Dextronet I've contacted BMT Micro regarding your orders. I'm sorry about your negative experience. I believe that contacting them would help, they don't read comments here.

Nevertheless your orders are getting flagged for manual review because one of you has an Korean IP but is selecting UK as his country and one of you is in UK but is selecting Australia.
Dextronet - Sep 23 2014 at 12:58am Copy Link
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Gr3gw So there is only two of us having the problem. Gosh, we are making the noise of hundreds. :-)

I'm the Australian. I live in Australia. I had to had to type in my address to cancel the VAT charge.

The email from BMT just said my purchase was refused. No opportunity or invitation to discuss the issue - bit rude but there you are. Glad to hear all the other transactions went through.

Given BMT doesn't want to discuss the issue, what next, Jiri?
Sep 23 2014 at 1:16am Copy Link
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Roderick Nicolson Gr3gw: Maybe only two of us have tried to buy it.

Jiri. Yes I have the Korean IP address. Is it a crime for me to work in Korea but have a bank account in the UK with visa card and a UK PayPal account? Surely this is a common enough event. They seem to be relying too much on suspicion.

It is very difficult for Westerners to buy anything online using a Korean visa card, thus the reason for my 2nd and 3rd attempt being with the UK card and PayPal.
Some of the process for the Korean transaction with BMT Micro was in Korean and it was not possible to translate into English. This has not been the case with other vendors because with them there were no complications with their transactions.

All in all this has been a very disappointing and frustrating period of time - a complete failure in fact.
Sep 23 2014 at 2:07am Copy Link
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Gr3gw Jiri,

I could send you USD14.95 from my PayPal account to your PayPal account. You'd have to provide me with your account email address.
Sep 23 2014 at 3:28am Copy Link
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Leo Levosky Does this program support the latest versions of Windows (8/8.1) and Outlook 2013 as these are not listed as supported?
Sep 23 2014 at 7:29am Copy Link
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Dextronet Leo, yes it does.

---

Also I got the reply from BMT Micro:

"I've sent a PayPal money request to Greg, and am working on processing the
credit card order for Roderick.

My apologies for the trouble.
Barb
BMT"
Dextronet - Sep 23 2014 at 9:38am Copy Link
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Gr3gw Thanks, Barb (at BMT Micro). It was quite correct that my payment was flagged as suspicious. I fell into the trap of thinking lots of people were having the same problem. I'm glad it was flagged, it shows BMT Micro are being very careful. Thanks.
Sep 23 2014 at 10:07am Copy Link
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Roderick Nicolson Wow! Thanks Jiri. Looks like BMT Micro have put my order through. Thank you very much for all your efforts.

I'm hoping businesses will one day realise that many people who work abroad do have the ability to use their home country's bank cards and PayPal.

Just one slight puzzle still. Is there not a serial number for this program?
Sep 23 2014 at 3:43pm Copy Link
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Dextronet Roderick, there is no serial number - there is a personalized download link instead that has your license included.
Dextronet - Sep 23 2014 at 4:28pm Copy Link
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Roderick Nicolson Ah! Okay. Thanks Jiri.

Again, thanks for your efforts to solve our problems. Very well done. I am grateful to you for bringing this to a successful conclusion.

Looking forward now to a fuller peace of mind with Outlook.
Sep 23 2014 at 4:37pm Copy Link
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David User Would I be able to (1) take a backup of an Outlook 2013 installation and then (2) be able to restore that to an Outlook 2010 installation on my laptop for when I travel? and then (3) be able to backup that 2010 and restore to 2013 when I return?
Mar 15 2015 at 4:29am Copy Link
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Dextronet David, you can only restore backups in the same or newer version of Outlook.

Therefore you won't be able to restore an Outlook 2013 backup in Outlook 2010. Only the other way around.
Dextronet - Mar 15 2015 at 4:35am Copy Link
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Paul Moon In the screen shots I don't see anything about compression. Since .pst files can get really huge I am wondering if the backups will be compressed to save space.
Mar 15 2015 at 4:59am Copy Link
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Dextronet Paul, the backup is saved in a single backup file, which is verified, compressed, and optionally encrypted.
Dextronet - Mar 15 2015 at 5:52am Copy Link
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Mark Vontsolos I would like to copy my Outlook files from my PC to my new laptop to use when traveling. Can I use this for that purpose? Would it create the same folders in the new laptop? Will I need two licenses?
Mar 15 2015 at 7:47am Copy Link
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John Wilson HI Jiri, is there a version of this app that I could acquire and use to backup my clients Outlook when I do various tech support routines? I would be the only one using the product and it would not remain on their computer after the end of the session I was in at the time I needed to cover my self.
Thanks!
Mar 15 2015 at 8:38am Copy Link
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Roger Kothawala Will this work for OST also? (Outside of the Account setup)
Mar 15 2015 at 9:00am Copy Link
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Dextronet Mark, if you have exactly the same Outlook version on both of your computers then you can use OBA that way. If you want to use OBA to transfer the files only when travelling (once in a while) you will be fine with a single license. Otherwise 2 licenses would be in order.

John, if you always remove OBA from the client's computer then a Professional license should be fine. Nevertheless Outlook Backup Assistant isn't portable, so you would always need to install it first - using your personalized setup file, which has your license code included.

Roger, Exchange offline files (*.OST) are also backed up. See a list here: http://www.dextronet.com/...-assistant
Dextronet - Mar 15 2015 at 10:24am Copy Link
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John User Using MS Outlook from the Office 365 subscription. The trial I downloaded only backed up things I don't consider important such a bookmarks and stationery. The actual emails and account settings have nice big red x's during the backup.

Is this due to the trial version being crippled, or is the 365 being an issue? I previously had another well known backup-email and it stopped working with the new pgrade from outlook 2010 to the 365 subscription.

Please advise if purchasing will allow for complete backup.

Thank you.
Mar 15 2015 at 12:13pm Copy Link
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Dextronet John, as far as I know Office 365 is an online service, so it doesn't store data locally, therefore OBA can't backup them.
Dextronet - Mar 15 2015 at 12:48pm Copy Link
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Sweet Soft Can this backup Outlook when it's running? My machine and Outlook run 24/7 so if it can do this, I'll definitely buy a copy.

Thanks.
Oct 31 2015 at 3:01am Copy Link
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Dextronet Sweet Soft, no, you can't backup Outlook while it's running.
Dextronet - Oct 31 2015 at 5:06am Copy Link
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Sweet Soft Hello Jiri,

Thanks for the fast reply. I also own your Swift To-Do Like and like it and the frequent updates.

It would be great if Outlook Backup could one day backup outlook while it's in use.
Oct 31 2015 at 6:01am Copy Link
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John Hood I have a license dated 2-21-13 Version 7.1.0.17. How much to update the software to the latest?
Nov 1 2015 at 2:23pm Copy Link
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Dextronet Nothing, you already have the latest version.
Dextronet - Nov 2 2015 at 6:04am Copy Link
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John Hood One question. Why is OneNote X'd out?
Nov 2 2015 at 8:47am Copy Link
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DrTeeth Has development stopped? It looks as if the last update was 22nd Feb 2013.
Mar 14 2016 at 8:35am Copy Link
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Dextronet Yes, OBA isn't updated anymore.
Dextronet - Mar 14 2016 at 9:07am Copy Link
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DrTeeth Hi Jiri,

Thanks for your honesty. I have been keeping an eye on OBA as it showed great promise and it was maturing nicely.

Sorry to hear the bad news.

Cheers

Guy
Mar 14 2016 at 10:59am Copy Link
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Sweet Soft That's a shame development has stopped, it's a great little program.

If only it could either backup outlook while it's running or shut down outlook, back it up and restart outlook it would be perfect.
Mar 16 2016 at 6:22am Copy Link
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