Virus Scan for Remote Control Software

Peter Dr Can the customer (host) computerr(s) have the program start when windows start in the lite and standard versions, so that the Viewer cansimply log on to those computers without input from the host?

Jan 26 2013 at 8:38am Copy Link

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Antamedia mdoo Yes, a viewer (user that will control remote computer) will simply click the computer and select "View Desktop", "File transfer" with ability to chat with remote user, control remote computer, or simply watch remote desktop without interfering.

Antamedia - Jan 26 2013 at 5:55pm Copy Link

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S. User Hi, a lot of "remote access" software route through the s/w companies servers, which means anyone in that company can also access/monitor the client PC's.
My question is this, does your s/w do the same or does it actually directly access the remote PC without going through your company's servers?
Sometimes I have 3 PC's running at home, could I use your s/w to run remote access over a LAN, without having to go on to the Internet itself?

Jan 27 2013 at 4:52am Copy Link

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Antamedia mdoo Our software includes Gateway component where all computers (hosts or control) connects.

It's an executable that can be installed (optionally as a service) to any computer in your LAN or Internet.

We support our own customers using the same software, and our gateway component is installed on a computer available on a public IP (can be a domain too).

If you install it in a LAN, it will not access the Internet. You can have Gateway installed in your own computer from which you will control all other remote computers in your network.

Antamedia - Jan 27 2013 at 7:04am Copy Link

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Goldenbarstewart Which version of the software is this deal for?

Jan 28 2013 at 6:01am Copy Link

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DiggerP @ Stuart Mallion,

If you just want to access your 3 PCs on a LAN ,you're really talking
about Home Networking and don't need to buy any extra software
at all.
Win7 ,your router software and your ISP's modem software all have
instructions to set up a Home network using native software.

Also see here : http://www.dummies.com/ho...rking.html
(No personal judgment inferred ;)

Jan 28 2013 at 11:54am Copy Link

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Antamedia mdoo Anyone could use Remote Desktop that comes with Windows or even some other free utilities. It's a matter of needs, software flexibility and features included.

Our software features are listed here:
http://www.antamedia.com/remote-control/

Antamedia - Jan 28 2013 at 3:25pm Copy Link

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Rick Truell Peter E.: What you said applies to shared resources on computers connected to a LAN. This software, and other like it, allow a person to take control of a remote computer via the Internet (although the concept works for computers on a LAN as well) and manipulate it: run programs, (un)install programs, (un)share resources, etc. The idea is that instead of driving 30 miles in order to sit in front of a computer and do things on it, you can do those things without leaving the comfort of your home. This concept is completely different from what you were talking about.

Jan 28 2013 at 7:44pm Copy Link

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DiggerP @ Rick Truell,
Thanks for your comment. I fully understand the concept of remote control.I've used it for well over 10 years and have tested and run more than 20 programs in that category.

My comment was neither of a general nature nor to discredit in any way the program offered here today.
It was specifically directed at Stuart Mallion and this comment/question : "Sometimes I have 3 PC's running at home, could I use your s/w to run remote access over a LAN, without having to go on to the Internet itself? "

My failure - if such - was not to quote the above paragraph in my previous comment.
Sorry for any misunderstanding ,but I thought it was clear to whom I was replying and in what context.

I'm sure that the Remote Control Software from Antamedia will do a good job as well. It all depends on the requirements of the user.

Jan 28 2013 at 10:21pm Copy Link

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DiggerP It's not my intention to dominate this thread ,but as a plug
for the vendor/developer , I have to say that this is one of the most
cost effective solutions I've come across.
Not only that ,but it's very simple to use and has the terrific feature
of using the Gateway ,thereby avoiding having to use the company's
servers ,i.o.w. you control where your "server" is.
You won't get cut-off for using it too often or too long.
Speed and quality of the connections are strictly your own.
To be honest I'm very impressed.
It may not have voice or video ,but that can be achieved in other ways
and they often cause problems with the quality of the connection,
especially if the Host is on a lower speed tier with their ISP.

Jan 28 2013 at 11:43pm Copy Link

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Karl M. What are the advantages over TeamViewer, which is free for private use?

Jan 29 2013 at 1:27am Copy Link

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S. User @Peter E. Thanks for your comment & you're quite right regarding Home Networking.
However what I forgot to mention is, ahem, I'm still using Win XP.
I was hoping with the advent of Win 8 that the cost of Win 7 would drop dramatically enough for me to upgrade all my PC's.
As for Win 8, forget it, apart from looking cheap, flat & boring, it is specifically designed for tablets and from other blogs I've read does not work too well on conventional hardware. I must stop here, but suffice it to say there is a program out there that allows you to turn off Win 8 as you would in Win7, Vista or XP.

@Antamedia mdoo. I've always found "Remote Access" to be a bit hit and miss and I like what your prog has to offer,

Jan 29 2013 at 2:17am Copy Link

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Jeff Usher Looks promising for an enterprise licence but how many concurrent connections can there be to a single PC?

Also the terms state

"Free updates included until next major release"

We fell into this trap with Teamviewer. We purchased a corporate licence from them and they released a major version 3 months later which we would then have had to pay for again so we are stuck on the lower version as we could not justify spending the same amount of money on 2 versions in the same year.

Can you clarify how often a "major" release is planned for, and if there is a reduced upgrade price for current owners.

Jan 29 2013 at 2:17am Copy Link

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Antamedia mdoo We offer 3 months major upgrade protection. If order is placed less than 3 months from major release, we provide it free.

Major upgrades are discounted 50%.

For now, we do not have plans to release major version in 2013.

There can be multiple concurrent connections to the same PC. In support sessions to our own customers, we were connecting 2-3 at the same time, but this number can go much much more. Software can be used to stream presentation so I do not think that you can reach limit easily.

Antamedia - Jan 29 2013 at 2:33am Copy Link

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Terry McMorrow If I could see screen shots of the program actually running or a video of it working I might be more interested in program. I gave the program a quick try but found documentation to be severly limited.

Jan 29 2013 at 6:16am Copy Link

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John Terdik Stuart Mallion - there are tweaks you can make to Win8 that make it look and act like Win7 which IMO make it usable on the laptop. The big plus is that it run better than Win7.

Jan 29 2013 at 9:00am Copy Link

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DiggerP @ Antamedia mdoo,

Could you please expand on the usage details?
On your website it says this:
"Number of users / computers
Number of connected users and computers is limited by a license.
A user may connect as a viewer or admin, or may request remote help."

Are we talking about concurrent connections or the total of incidental connections?
As an example let's take the Lite version:
At the one end , 1 admin can view'assist 4 hosts. (Total =5)
At the other end ,4 admins can view 1 Host - as in "collaboration mode". (Also total=5)
I hope it doesn't mean that the Lite version limits the total of unrelated assists to the original 5 even if they are not connected, IOW , if a 6th or 7th contact on my list needs assistance, will the Lite version allow me to connect?

Jan 29 2013 at 3:20pm Copy Link

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Aleksandar Colak @Terry McMorrow. You can see screenshot at http://www.antamedia.com/remote-control/

Jan 29 2013 at 3:20pm Copy Link

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Rick Truell Peter E.: My apologies. I have never used it and thus had forgotten that Windows comes with remote access capabilities built in, via Remote Desktop Connection (RDC). Your reference to "Home Networking" threw me off, since that term is typically used to describe the ability to share resources (files, drives, printers, etc.) between computers, and remotely accessing a computer, even one on the same LAN, doesn't require that capability to be configured. Nevertheless, your comment was quite correct...Windows and the typical router have everything required for remote access of computers on a LAN, with no additional software needed.

That said, most people will probably be better off using software like this for remotely accessing computers. Using the built-in RDC, I was unable to establish a connection between two computers on my LAN...although, to be fair, I allocated a whole whopping 2 minutes to the effort :-) Software like this just makes the whole experience easier and better...plus probably having a lot more options and capabilities than RDC does.

Jan 29 2013 at 8:50pm Copy Link

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Rick Truell Stuart Mallion: "However what I forgot to mention is, ahem, I'm still using Win XP."

Nothing to be embarrassed about; so are hundreds of millions of people around the world. Including me :-) Doesn't matter though, as WinXP also has remote access capabilities built in, so Peter's comment applies equally to WinXP and Win7.

"I was hoping with the advent of Win 8 that the cost of Win 7 would drop dramatically enough for me to upgrade all my PC's."

Probably not gonna happen. I just checked on Amazon and *WinXP* is still selling for pretty much the same as when it first came out...maybe for a little less, but not very much. Plus, as you pointed out, Win8's performance on desktops/laptops is pretty lackluster so, like WinXP before it, Win7 is going to be the preferred version of Windows for some time to come. Given both those things, I doubt you're gonna see Win7 drop "dramatically" in price anytime soon.

Jan 29 2013 at 9:09pm Copy Link

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DiggerP @ Rick Truell,
While I'm waiting for my question to Antamedia ,I may as well reply to you. You are right , XP's RDP is notorious for being
somewhat difficult to configure.
Third party applications do a better job of it and are more user friendly.
For the average person who occasionally helps out a family member or friend , the software featured here is probably overkill and you could use one of the various freeware options.

If you do more than that ,the Antamedia software may be preferred.
However ,as was mentioned previously, documentation is somewhat limited ,although the program is fairly intuitive.
The only thing that bothers me is some ambiguous language.

As for your comments to Stuart Mallion, it's a pity that he didn't take advantage of the special offers for Win 7.
Not long before the official release ,it could've been bought for $40 - $49 .Subsequently ,there have been several offers
for the 3-computer family pack and I have seen prices range from
$99 - $149 ,depending on who was selling it.
Those sales were there not long prior to the release of Win 8.

Jan 30 2013 at 12:04am Copy Link

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Antamedia mdoo Peter E., it's a number of concurrent connections.

Antamedia - Jan 30 2013 at 12:41am Copy Link

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DiggerP @ Antamedia mdoo, Thanks for the clarification.
Personally I wouldn't be able to handle more than 2 ,possibly 3
at a time anyway.
The reason I asked is because of problems I ran into in the past.
You'd be surprised what some companies resort to, making up rules
as they go along.

However, your answer came "after the fact" , iow after the sale closed. so I'm afraid I missed this sale.
I realize that this was because of a difference in time zones,
but unfortunately it also caused me missing the sale.

Thanks for your input anyway.

Jan 30 2013 at 8:20am Copy Link

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Michael User Software does NOT WORK !!!

Attention , the software does not work on the following operating systems , according to Support: Windows 8.1, Windows 10, Server 2012 !!!!

## Hello Michael,

Remote gateway can not be used on Windows 8.1, 10 or win 2012 yet.
We expect that to be fixed from next build.

If you might be having any question, we are at your disposal.

Best regards,

Vladimir
Antamedia Technical Support

Apr 29 2016 at 3:04am Copy Link

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Antamedia mdoo While Gateway part of software can not be used on these OS versions, it can be used on previous operating systems.

It's more important that Remote Host and Remote Control can be used to work on any OS.

Antamedia - Apr 29 2016 at 3:14am Copy Link

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Michael User It does absolutely nothing if the software Host and Remotecontrol works on any other OS, when the Gateway.Component not work under Windows 8.1, Windows 10, and Server 2012.
Because the Gateway is always required for work the host and Remote Control !!
So it is always necessary to set up a Computer ( or virtual machine ) lower then Windows 8 to set up the Gateway !!

What shoud that. You advertise to be COMPATIBLE with up to Windows 10 with all Components at your website !!

Apr 29 2016 at 3:29am Copy Link

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NorkDorf Thats too bad it doesn't work correctly, I was looking forward to getting this for my IT company. I guess I'll just stick with Teamviewer where there are no problems at all. Thanks for saving my money Michael!!!!!

Apr 29 2016 at 7:17am Copy Link

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KimY Somehow, Remote.exe is NOT as described "Remote is an application you should start on a computer which you want to control remotely. It is suitable for customer support as it allows any user to quickly connect to your system, and to get help from the Control user (you and any user with a control priviledge). You can view desktop, copy files, and chat with remote user."
Remote.exe behaved similar to RemoteControl.exe
Can Support, please download & test Remote.exe to proof me wrong? Thank you in advance.

Apr 29 2016 at 9:22am Copy Link

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Antamedia mdoo UPDATE: REMOTE CONTROL IS WIN10 COMPATIBLE

Remote Control files has been updated and issue with running on Win10 and other systems is resolved. Currently tested on Win10, but it's expected to run on any OS.

KimY, please download this update, remote.exe is replaced with correct version.

This software is probably not a good fit for all purposes, just like any other software can do everything. But this should not be a place to promote other software or write about competition.

We are using it to support our large customer base for years, and it's a perfect fit for us. A double click to open any connected computer, saves us significant time on remote connection. If you find your self supporting many computers and wasting time on connecting, test the software if it fits your needs.

Antamedia - Apr 29 2016 at 11:43am Copy Link

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Michael User Hallo Antamedia mdoo,

it works !! Great !!

The version information in the 3 ( gateway, remotehost and remote ) files are the same - but it works now perfectly under Windows 10.

Now i will test it and post my result here.

Best regards - Michael

Apr 29 2016 at 12:49pm Copy Link

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NorkDorf Can you connect to unlimited computers or is there a limit to how many computers you can connect to? I am not talking about simultaneously but say for example I have 20 clients in one day I need to connect to, can I do so unrestricted? 1 user...

Apr 29 2016 at 1:03pm Copy Link

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Antamedia mdoo Software works with users (or computers) that connects through the gateway.
A user means
- End user that connects using RemoteHost or Remote
- Admin or SuperAdmin that connects using Remote Control

Each of these users connects with username and password.

There are no limits on the number of connections for a user throughout the day.
You can connect to those 20 clients as many times as you want.

Antamedia - Apr 29 2016 at 1:28pm Copy Link

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NorkDorf So my one time client has to create a user name and password? Or what are the steps to it all?

Apr 29 2016 at 1:41pm Copy Link

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Antamedia mdoo You can create username and password in the gateway and provide it to the client to login. One time clients can't simultaneously connect with a single username and passwords, but you can have multiple user accounts. This is easy to test. Run a gateway, create users and login from multiple machines.

Antamedia - Apr 29 2016 at 1:51pm Copy Link

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CFGuy Hi - I don't see any chart that show the differences between the different versions - Lite, standard, premium enterprise. I looked at vendor website, but could not find such a chart. How can I find out what the differences between the packages are? Can the Antamedia rep post a url with the differences listed, or perhaps a graphical chart highlighting the differences (which is very typical in the software industry today for programs with different levels). Thanks.

Apr 29 2016 at 3:11pm Copy Link

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KimY Thank you for resolving remote.exe issue.
1) Any support for Encryption?
2) "Number of Users / Computers" Do you mean number of simultaneous Host connections? http://www.antamedia.com/buy/remote/

Apr 29 2016 at 3:47pm Copy Link

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Antamedia mdoo "Number of Users / Computers" is a number of different (not simultaneous) users or computers that can connect to the system, either as a host or as a control (administrator). To support 4 remote users, you will create 4 username-passwords for those users + one for you as an admin. No encryption in current release. Chart is available on the Buy page.

Antamedia - Apr 30 2016 at 5:41am Copy Link

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Dan Amiel Took a closer look at their website. The version offered here is the LITE version, which comes with a maximum number of 5 Users / Computers, whatever that means.You'll have to upgrade to $199 for 20 and even $299 for 100 and even $399 for unlimited. Then, $1200 just to remove branding (!) and they claim so called big shot "customers" like Intel, NASA or Hilton use their software, but strangely not one of them has left a positive feedback in the comment list. Instead, only no name micro businesses scattered around in third world countries. All in all, this kind of offer make me feel like a fish hooked on line for a few months before i get caught. I'll pass.

Apr 30 2016 at 9:49am Copy Link

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