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Virus Scan for Tenorshare Music Cleanup

Clean and Organize Your iTunes Library

Tenorshare Music Cleanup lets you remove duplicates and automatically populate missing information, including Artist, Album Art, Genre, and Year in your iTunes library.

Our virus scan reports this download is 100% Clean Free Download

Download Virus Scan - Tenorshare Music Cleanup

We've scanned the download using a variety of antivirus software and can bring you the following results.

Virus ProgramResultScan Date
Lionic (v 7.5) Clean 7/20/2023
Elastic (v 4.0.100) Clean 7/13/2023
MicroWorld-eScan (v 14.0.409.0) Clean 7/19/2023
CMC (v 2.4.2022.1) Clean 6/19/2023
Malwarebytes (v Clean 7/19/2023
Sangfor (v Clean 7/13/2023
K7AntiVirus (v 12.98.49006) Clean 7/19/2023
K7GW (v 12.98.49006) Clean 7/19/2023
Cybereason (v 1.2.449) Clean 3/30/2021
VirIT (v 9.5.494) Clean 7/19/2023
Cyren (v Clean 7/19/2023
Symantec (v Clean 7/19/2023
tehtris (v v0.1.4) Clean 7/20/2023
APEX (v 6.434) Clean 7/19/2023
Paloalto (v Clean 7/20/2023
Alibaba (v Clean 5/27/2019
NANO-Antivirus (v Clean 7/19/2023
SUPERAntiSpyware (v Clean 7/13/2023
Emsisoft (v 2022.6.0.32461) Clean 7/19/2023
Zillya (v Clean 7/19/2023
Trapmine (v Clean 7/18/2023
Sophos (v Clean 7/19/2023
Ikarus (v Clean 7/19/2023
Jiangmin (v 16.0.100) Clean 7/19/2023
Webroot (v Clean 7/20/2023
Avira (v Clean 7/19/2023
Antiy-AVL (v 3.0) Clean 7/19/2023
Gridinsoft (v Clean 7/19/2023
ViRobot (v 2014.3.20.0) Clean 7/19/2023
TACHYON (v 2023-07-20.01) Clean 7/20/2023
AhnLab-V3 (v Clean 7/20/2023
Acronis (v Clean 2/19/2023
MAX (v 2023.1.4.1) Clean 7/20/2023
Cylance (v Clean 7/19/2023
Zoner (v Clean 7/20/2023
Tencent (v Clean 7/20/2023
Yandex (v Clean 7/19/2023
SentinelOne (v Clean 7/5/2023
MaxSecure (v Clean 7/19/2023
Fortinet (v None) Clean 7/19/2023
DeepInstinct (v Clean 7/17/2023
CrowdStrike (v 1.0) Clean 8/12/2022

SHA-256 Hash: ef8896b23ab9f68f0fa0c1b2d75094e8412409d2873f4e5dad44e953413eebcd
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Website Malware/Phishing Scan - Tenorshare

We've scanned using a variety of antivirus software and can bring you the following results.

Virus ProgramResult
CMC Threat Intelligence Clean site
CLEAN MX Clean site
DNS8 Clean site
Snort IP sample list Clean site
Web Security Guard Clean site Clean site
VX Vault Clean site
Baidu-International Clean site
Armis Clean site
MalBeacon Clean site
Comodo Valkyrie Verdict Clean site
PhishLabs Unrated site
EmergingThreats Clean site
Sangfor Clean site
K7AntiVirus Clean site
SecureBrain Clean site
Virusdie External Site Scan Clean site
Artists Against 419 Clean site
CINS Army Clean site
Cyren Clean site
Quttera Clean site Clean site
MalwareDomainList Clean site
Lumu Unrated site
Google Safebrowsing Clean site
Kaspersky Clean site
BitDefender Clean site
GreenSnow Clean site
G-Data Clean site
AlienVault Clean site
CyberCrime Clean site
Sucuri SiteCheck Clean site
MalwarePatrol Clean site
Fortinet Clean site
Feodo Tracker Clean site
CyRadar Clean site Clean site
ADMINUSLabs Clean site
Scantitan Clean site
IPsum Clean site
Dr.Web Clean site
Cyan Unrated site
Emsisoft Clean site
Rising Clean site
Spamhaus Clean site URL checker Clean site
Phishtank Clean site
EonScope Clean site
Malwared Clean site
Avira Clean site
NotMining Unrated site
securolytics Clean site
Antiy-AVL Clean site
Forcepoint ThreatSeeker Clean site
Trustwave Clean site
Certego Clean site
Yandex Safebrowsing Clean site
ESET Clean site
Threatsourcing Clean site
URLhaus Clean site
MalSilo Clean site
Nucleon Clean site
PREBYTES Clean site
Sophos Clean site
Blueliv Clean site
BlockList Clean site
Netcraft Unrated site
Hoplite Industries Clean site
AutoShun Unrated site
ThreatHive Clean site
CRDF Clean site
FraudScore Clean site
Quick Heal Clean site
Tencent Clean site
OpenPhish Clean site
StopBadware Unrated site
StopForumSpam Clean site
zvelo Clean site
ZeroCERT Clean site
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Phishing Database Clean site Clean site

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Tenorshare Music Cleanup Virus Scan Report
Tenorshare Music Cleanup Virus Scan Report
Tenorshare Music Cleanup Virus Scan Report
Tenorshare Music Cleanup Virus Scan Report
Tenorshare Music Cleanup Virus Scan Report

What are people saying about Tenorshare Music Cleanup

Carlos Gomez It can't find my iTunes database because it is in another location other than the C: drive (My Music). Can I tell it to look in my external hard drive, since I don't keep my iTunes database in my C: drive?
Apr 24 2014 at 2:18pm Copy Link
amanda tsai Hi, Carlos,

This is Angel Harrison from Tenorshare support team. It is my pleasure to help you here.

Per your case, could you close iTunes and reopen it? and then scan data with Tenorshare Music Cleanup. You can scan iTunes data no matter where it is located.

Any further questions, please feel free to contact us!

Best Wishes!
Angel Harrison
Tenorshare - Apr 24 2014 at 6:32pm Copy Link
Tuan Nguyen I like it.I want to try it.Thanks.
Apr 25 2014 at 4:39am Copy Link
Carlos Gomez Hi Amanda Tsai, unfortunately, what you suggested didn't work. I tried closing and reopening iTunes. I even tried restarting my computer, but Music Cleanup still doesn't see my iTunes database. The error I keep getting is: "No iTunes installed in your computer. Please install the newest iTunes firstly". Please note that I have the latest version of the iTunes software installed. Thanks in advance for any help you can give me.
Apr 25 2014 at 6:16am Copy Link
Larry Miller Doesn't work as advertised for me in Windows 10. Program says "drag files or folders here" but it will NOT accept my Music folder drag. I will uninstall.
Mar 4 2016 at 2:09am Copy Link
Sarah Young Hi, larry,
could you send more detailed information of your operating system to us for reference?
Mar 4 2016 at 2:14am Copy Link
Larry Miller Windows 10 Professional (x64) Version 1511 (build 10586.122); Intel Core2 Quad CPU, Q9400 @2.67GHz; 8 GB Installed memory; 64-bit Operating System;
Mar 4 2016 at 2:25am Copy Link
Mark McConnell-Bailey Will this work with a general music folder. I do not use itunes. I use google play music.
Mar 4 2016 at 6:12am Copy Link
Larry Miller All I know is that it would not work with my installation (I too am lacking itunes).
Mar 4 2016 at 6:15am Copy Link
adrian rightsell I'm not their tech support, but it may not be the program itself, per se. I've used Musicbrainz as my tagger and I used to be able to drag and drop into that, but after upgrading, I can't. Noticed it with a few other programs too. So it could be a windows permission issue they introduced in 10. You know, the notorious "features" . ;) I would keep it for now and see if that is all that is wrong. If it is something on our side, they can point us to where to fix it and it will help us on other programs that do it also. If it is their's, a simple patch or work-a-round could be implemented and it works.
Mar 4 2016 at 6:41am Copy Link
Donald User Having the same issue with the program crashing in Windows 10. Also cannot drag and drop. I have tried ITunes and folders. No luck.
Mar 4 2016 at 9:47am Copy Link
adrian rightsell Did some digging, and it is a 10 issue. The fix is to disable UAC, but then that breaks other things (like Edge and universal apps). So it is a damned if you do and damned if you don't. Now I did find some hope: there is a "bug" in their "feature" that allowed it to work because some reported not having that prob in 8 or 10. But I haven't found if anyone isolated that without disabling the UAC.

Now it is in Tenorshare's court (because we know MS won't budge or "fix" it anytime soon). I'm not at my comp right now to test this, but it has the option to select a music file manually. Problem is, it's just the files, not folders. If you are like me, you have it organized by artist/album/(Disc#/), so that can take a very long while. I'll report back if individual files work.
Mar 4 2016 at 10:08am Copy Link
Donald User Disabling UAC did not work for me.
Mar 4 2016 at 10:50am Copy Link
adrian rightsell I was also reading that wasn't 100%, post was from around last year and 10 has been updated since then. They may have "patched" that "bug". Why so adamant about the drag and drop issue? I don't know. I thought it was more convenient to do the drag and drop into a program. I'm going to try another program to see if it does the same thing and keep looking while until Teno gets back for y'all. But I'm just an every day techy, so I may not find the solution, so no hopes up, okay? This is more than a issue with this software and isn't fully their problem, but they shouldn't have relied on just one solution to input a folder when the old browse method has been around forever. Cross fingers someone can figure something.

Oh, and for the record, assigning admin rights to the program or running it as Windows 7 compatible (where people said method always worked) didn't change it. Disabling UAC, enabling Admin and win 7 compatability? Worth a shot.
Mar 4 2016 at 11:06am Copy Link
Larry Miller RE: MY original comment earlier this morning.

Just maybe to clarify -- I do not have itunes installed. Using Tenorshare's "Add Music" button will NOT add a folder. The Tenorshare software also will NOT permit me to drag & drop my music folder into the program's main window. The "OPEN" button in Tenorshare will only recognize individual music files, NOT a folder. These 3 inabilities make the program totally un-usable for me. UAC permission does not change what I can do.
Mar 4 2016 at 12:01pm Copy Link
Anne Williams It can't recognise that I already have itunes latest installed. Think I will uninstall it if I can't get help with this.
Mar 4 2016 at 2:12pm Copy Link
adrian rightsell Okay. It is a windows issue, but it is also the program's fault. Just tried it on a new version of Musicbrainz Picard and Amazon Cloud Drive app, both do drag and drop, and they worked like they were supposed to. Tried my old version install of Picard and it didn't. Since it worked on Win 7 (don't remember 8 much), something changed. And since the new version works on win 10, it shows there is a fix (or "proper way"), but it will probably be on the vendor side. So, I do like the idea of this program, but for 10 users, it's useless for now for a lot of us (there may be a few it does work somehow). It does say, though, it goes up to 8. So it was at our own risk, so to say. I do hope there is a patch, fix, non-risky work-a-round to get this for us10 users.

btw, manual adding of files does work. Just will be tedious for those like me. I can also confirm iTunes x64 is not recognized.
Mar 4 2016 at 8:19pm Copy Link
david maguire uninstalling tells me I don't have i tunes (I do) & keeps crashing when I drag & drop music file (windows 10 64 bit)
Mar 4 2016 at 11:38pm Copy Link
David Priest Does not work, am uninstalling, tells me that I do not have iTunes and I do, also will not allow me to drag music files to the library.
Mar 5 2016 at 12:38am Copy Link
Larry Miller This is directly from author's website;

Music Cleanup for Mac System Requirements:
Supported OS Windows 10/Windows 8.1/8/7/Vista/XP (32-bit/64-bit)
CPU 1GHz (32 bit or 64 bit) and above
Hard Disk Space 200MB free space and above
Supported iTunes iTunes 10.7 and above (including iTunes 12 and iTunes 11)
Supported Music Format MP3 (*.mp3), M4A (*. M4a), WAV, AAC, OGG, APE, FLAC
Mar 5 2016 at 7:52am Copy Link
adrian rightsell Yep, defiantly does, you are right, Larry. Above goes up to 8, but the site does clearly say 10. Same versions posted here and main site. even says iTunes 12.3 and that is what I tested on and it didn't recognize like Anne and David said. Every problem can be duplicated and verified not working. So the main functions of this program doesn't work, at least for 10 users.

So Tenor, you have your info:
Windows 10 x64 (possibly x32)
iTunes 12.3.2 does not get recognized by the program (at least that version)
Drag and Drop does not work.
Turning off UAC does not solve
Running with Admin Rights does not solve
Running in compatibility mode up to 7 does not solve
Combining the two above does not solve
Uninstalling/reinstalling does not solve
Windows version in range. iTunes version in range. So both are compatible as stated
SFC shows no errors. DISM just in case does fine. Does not solve.

Balls in your court Tenor. I tried a lot of "Well maybe..." for ya and these guys shot them down and I have nuttin'.

For y'all looking for a tagger, I normally don't do this but Musicbrainz Picard is very good, fast, and free. The database is huge and community updated, so if an album is not listed or wrong, you can add it and correct it (did a few myself). It is also peer reviewed so joe shmo doesn't add an AC/DC album with Frozen songs. (Although it would be interesting to hear their version of "Let it Go")

For a duplicate finder, I haven't found a good one yet that is accurate enough to handle large libraries without double checking it. Trying similarity (Paid, but has trial. Using paid), but it may be more in depth for the average user (I'm still learning to read and tweak it).

To add a problem I had to the list:

Did not find the tag for a list of songs in an album that the tags were completely missing. The files had the title in the name and were in folders listed artist/album. So I know it doesn't use those for clues to find the tags. Firewall forwarded and later disabled completely to eliminate firewall issues.
Mar 5 2016 at 9:08am Copy Link
Sarah Young Dear Customer,

We feel sorry for any trouble caused.
It seems there is some compatible issue for Windows 10 computer. We are fixing it now. Please keep an eye on the our official website:

We will release a new version soon.

Mar 6 2016 at 5:53pm Copy Link
Elhadje Abdallahi des menteurs vos code ne son pas vallables
Jun 11 2017 at 11:55am Copy Link
amanda tsai @Elhadje Abdallahi Hi. This is Tenorshare Support Center. Please make sure you use the license email we offered but not your own email to register. Thank you.
Tenorshare - Jun 11 2017 at 7:39pm Copy Link
Que La @Elhadje Abdallahi, Please make sure you use the correct registration email address from the receipt email
BitsDuJour Admin - Jun 11 2017 at 8:00pm Copy Link
MBe Hi, is this true?

"Upgrades to future versions of the software will be free for the lifetime of the product"
Jan 18 2018 at 1:25pm Copy Link
dino User Yeah, upgrades are free but click "About" - build made in 2014
Jan 18 2018 at 2:12pm Copy Link
Al User I have iTunes installed and Tenorshare claimed 'no iTunes installed in your computer.'

Windows 10 anniversary 64-bit.
Latest version of iTunes is installed and working fine.
Jan 18 2018 at 2:46pm Copy Link
Nico Westerdale Great News! Tenorshare has agreed to extend this deal for another day - Enjoy!
BitsDuJour Admin - Jan 19 2018 at 12:11am Copy Link
amanda tsai Yes, the upgrades are free
Tenorshare - Jan 19 2018 at 2:13am Copy Link
Ray Cooklis I also have the latest version of ITunes installed, but this software keeps saying 'no itunes installed in your computer.' What's going on?
Jan 19 2018 at 11:32am Copy Link

Our virus scan reports this download is 100% Clean Free Download

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