Virus Scan for The Bat! Professional Edition

Rustem Faz Will this discount be valuable for the purchasing an update/upgrade?
Thanks.

Aug 21 2012 at 3:58am Copy Link

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Rick Radco I have been using The Bat! Pro Version for around 6 or 7 years and absolutely love it compared to many other email programs I tried thru the years. Although I don't use all the advanced features - just the basics - it is a fantastic program and the support when I needed it (just 2 times) was fast and courteous. Try it - you'll like it!

Aug 21 2012 at 6:30am Copy Link

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Ritlabs, SRL Rustem Faz, not this time. Upgrade Home-Pro is 10 USD and will not be discounted within the framework of this deal.

Rick Radco, thanks a lot for your appreciation!

Ritlabs - Aug 21 2012 at 6:55am Copy Link

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Rustem Faz And how about update Pro-Pro?
Thanks.

Aug 21 2012 at 7:49am Copy Link

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SoftCollector Does the Bat work with www.gmail.com? I installed the trial version, hooked it up with my gmail account, but no connection can be established, no mail is downloaded, the inbox is not synchronized... what could be the problem?

Aug 21 2012 at 7:59am Copy Link

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Rustem Faz SoftCollector, yes it do. I use it whit gmail.com from the gmail com appears. You have to enable this option in your gmail mail box. Read the gmail help :
https://support.google.co...page=ts.cs

Aug 21 2012 at 9:41am Copy Link

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RCG Is anyone able to tell me, would I be able to use this with hotmail.com? Cheers

Aug 21 2012 at 10:06am Copy Link

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Rustem Faz RCG, no, you wouldn't, I think. With hotmail.com work only mail clients from MS.

Aug 21 2012 at 10:21am Copy Link

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Ritlabs, SRL Rustem Faz, normal discount for Pro-Pro upgrade is 10%, while this deal gives you 50% discount. You can't benefit of both of them, choose one ;)

RCG, sure you can.

Ritlabs - Aug 21 2012 at 10:22am Copy Link

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RCG Thank you Grigori. At the risk of sounding lazy and not doing my research, could you please tell me what the main benefits of using the Bat would be for my email management rather than just using the hotmail.com service. I have never used an email client other than hotmail.com. Thanks.

Aug 21 2012 at 10:28am Copy Link

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SoftCollector Rustem, thank you for your answer. Actually, POP is enabled in my gmail account, but still it does not work. Grigory, any suggestions?

Aug 21 2012 at 11:08am Copy Link

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Rustem Faz Grigori Alhazov, in fact it is 30%, but it would be nice, to get 50% discount in additional to those 30, wouldn't it? :)

SoftCollector, you need check the settings of yuor client (The Bat!) and yuor firewall as well.

Aug 21 2012 at 11:19am Copy Link

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Rustem Faz RCG, sorry. I was mistake. The Bat! really do work with live.com.

Aug 21 2012 at 11:25am Copy Link

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RCG Downloaded the trial and it looks good. The Bat syncronises with my hotmail 'inbox' folder easily. The only trouble I'm having is that it does not seem to transfer the additional folders I have created in Hotmail to archive some of my messages. Also, my 'sent' and 'draft' folders are not copied either. I have searched the help pages on the website but they are not the easiest things in the world to follow. Any assistance gratefully received as this shortcoming could be a dealbreaker for me. Thanks.

Aug 21 2012 at 2:57pm Copy Link

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Rustem Faz RCG, as I know, you need IMAP (not POP3) for it. I'm not sure if live.com support it.

Aug 21 2012 at 4:33pm Copy Link

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SoftCollector Is there a way to set the Connection Center pop up not to appear (even in the Taskbar), when the inbox is being checked? I need to be notified in real time of emails and I have set it to check every 10 seconds, but seeing the Connection Center pop up opening up and closing every 10 seconds in the Taskbar is very annoying.

Aug 22 2012 at 2:21am Copy Link

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Rustem Faz SoftCollector, View - Connection Center - Do not show?
10 sec it's too little.This may cause connections troubles. I think, there no reason to set this setting lower than 10-15 min.

Aug 22 2012 at 5:55am Copy Link

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Alex Petrari (RITLabs) SoftCollector wrote "Does the Bat work with www.gmail.com?"

Yes, The Bat! works with Gmail, both via POP3 and IMAP4. Download the latest version of The Bat!, start creating an account, input your @gmail.com e-mail address and The Bat! should automatically insert teh necessary settings.

Alternatively, use the settings from http://support.google.com...swer=13287 and note that SSL is outdated and now it's TLS and in The Bat! it's TLS.

Aug 22 2012 at 6:36am Copy Link

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Alex Petrari (RITLabs) @ SoftCollector, indeed, settings the interval to check for new messages to 10-15 seconds is not a good idea, you might run into trouble. Set to at leat 1 minute, though 5 minutes would be even better.

If you want to get instantly notified of new messages, then use the IMAP4 protocol, instead of POP3.

Aug 22 2012 at 6:42am Copy Link

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SoftCollector Guys,

1. I am a translator and I receive notifications of translation queries that need to be answered in real time, and if another translator answers before me, this affects jobs assigned and ultimately – money made. So receiving notifications in real time (not every 10-30 minutes) is essential to me. But that was not my question. My question was: „Is there a way to set the Connection Center pop up not to appear (even in the Taskbar), when the inbox is being checked?“ I hope someone can provide an answer.

2. Alex, the Bat! does not automatically insert the necessary settings (no automatic security settings, no automatic port, no automatic server, etc.), hence – my question. However, thank you for your note that „SSL is outdated and now it's TLS and in The Bat! it's TLS“ – indeed, Google help mentions SSL, not TLS, so this created part of the problems.

4. It would really be helpful if the developer could automate the process. Probably 90% of the world users of email have gmail, hotmail or yahoo mail, so how difficult could it be to automate the calibration of those settings?

Kind Regards,
SC

Aug 22 2012 at 8:17am Copy Link

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Rustem Faz SoftCollector, Menu View - Connection Center - Do not show did not help you?

Aug 22 2012 at 3:20pm Copy Link

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SoftCollector Rustem, thank you for your comment.

1. Indeed, I have found it in: View / Show Connection Center / Hide.
2. It would be great if the showing the CC could be turned off by default.

Kind Regards,
SC

Aug 22 2012 at 3:50pm Copy Link

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Alex Petrari (RITLabs) @ SoftCollector

1. As you have hidden the Connection Centre window you might be interested in the Mail Ticker to get instant notifications and open messages by clicking on them on the Mail Ticker's bar. There are a lot of settings and you could also set The Bat! to only show specific messages in the Ticker.

2-4. RITLabs had been working on implementing that feature and we will check what is wrong. It will work and the settings of the e-mail services you mention are already there.

I could send you the screen-shots of the settings via e-mail or better you register on www.ritlabs.com and contact me via the support section.

Aug 23 2012 at 12:32am Copy Link

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Gunderic Hagen Can I send encrypted the body of emails (not attachments!) where my recipient only needs to know the password to open it? I am really only interested in an application with this feature.
Thanks

Aug 23 2012 at 4:15am Copy Link

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Gunderic Hagen If the answer to my previous query is yes, would it work with AOL?

Aug 23 2012 at 4:16am Copy Link

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Alex Petrari (RITLabs) There is no such feature. You would need to use the encryption (PGP, GPG) to be really sure no one unauthorized will be able to read your e-mail.

Aug 23 2012 at 4:26am Copy Link

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Alex Petrari (RITLabs) @ Gunderic Hagen

As of AOL, it will work, if AOL supports and offers e-mail access via the POP3, SMPT and/ot IMAP4 protocols. If yes, then there has to be a web-page with the settings for e-mail clients and then you will be able to configure The Bat!

Aug 23 2012 at 4:29am Copy Link

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Gunderic Hagen Why is then the following part of the description:

"First of all, The Bat! Professional Edition supports a wide array of authentication protocols and encryption methods,......":.

Aug 23 2012 at 4:40am Copy Link

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Alex Petrari (RITLabs) Yes, it supports many authentication methods, click on both "Authentication" buttons in The Bat! under the "Account/Properties/Transport" menu and see.

Regarding encryption, The Bat! supports OpenPGP, GnuPG, S/MIME and TLS.

If you use one of the encryption type, then you can be sure no third party will be able to read your mail.

Aug 23 2012 at 4:53am Copy Link

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Graham I love The Bat however, everytime I retrieve my emails (from pophm.sympatico.ca) I get a `Cerificate not found' error. If I close the popup I can get the mail. If I was able to turn this off I would buy The Bat but it's to annoying dealing with this and my ISP say they cant help. So I'm stuck. I hear others have this problem. It seems that your support won't help unless I buy it first !!
I don't have this issue with other POP3 email programs

Aug 23 2012 at 6:40am Copy Link

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Alex Petrari (RITLabs) @ Graham

In your case the server does not provide the certificate during connection and The Bat! can't handle it as a secure connection.

To make the connection secure you need the root certificate in the certificate database. To solve it read the following instructions:

1. Contact the server administrator and ask him/her to provide you with the certificate. Once received, save that file to your local HDD.
2. Open the address book in The Bat! and make sure "View/Certificate Address Books" is enabled.
3. Select the Trusted Root CA address book and create a new contact there.
4. Open the properties of that contact and go to the "Certificates" tab.
5. Import the certificate you had received.

Alternatively you can switch to the Regular connection type as it makes no difference, because anyway without the certificate the connection is not secure.

Other e-mail clients do not strictly follow the security standards and allow security whole, whereas The Bat! is renown for its non-compromise security and invulnerability to malware.

You also wrote: "It seems that your support won't help unless I buy it first !!"

Why do you think so? Did you register at www.ritlabs.com and contacted the support team?

RITLabs helps users who are also in the trial mode, so that they can fully discover the power of The Bat! and be certain they buy what they need.

Aug 23 2012 at 7:03am Copy Link

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SoftCollector When I try sending a reply, I always get:

You cannot leave FROM: field blank

Not sure how FROM: field could be blank anyway – isn't that the field where my email address goes (and therefore it should be the one field that is always clear and complete)?

Kind Regards,
SC

Aug 23 2012 at 7:29am Copy Link

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Aaron Gravvat I'm currently using theBat v. 5.0 home version. Would buying this deal upgrade my home 5.0 to Pro 5.1 or do I need to upgrade to Pro 5.0 first? My purchased version was 4.9 in 2008 I think, so I'm not eligible for the free upgrade to 5.1. Been using theBat since version 2 - it's the most comprehensive email client out there in my opinion.

Aug 23 2012 at 9:00am Copy Link

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Rustem Faz SoftCollector, it seem, the field disabled in the Message Window. Check, if it is, try to enable it.

Sorry, I don't understand, why you ask such questions here. Do you know, that The Bat! has help, official and unofficial sites and forums, where you can find FAQ's and many many topics, where all your questions are asked and answered. At least there is Google.

Aaron Gravvat, read several posts at the beginning. As I understand, this deal don't provide special upgrade/update discounts.

Aug 23 2012 at 3:38pm Copy Link

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Chris Roy Jackson Dear Alex,
I've been a happy user of Outlook Express since its inception until Microsoft (in its infinite wisdom) decided to discontinue it and making it Incompatible with new OSs beginning with "Windows Vista". I have not yet found a way of exporting my "(Mail) Rules", nor do I know of a Mail Client that Imports them. If they were contained in a Registry Key I could export them THAT way, but I haven't yet discovered WHERE the data is held. As I have over 100 Rules with many conditions, it will be a HUGE undertaking for me to "re-create" them Manually. You can see my problem.
So, Can "The Bat! Pro" import the mail rules from the lastest version of Outlook Express?? If not do you, your colleagues at RITLabs, or any other of the helpful people here have any information to help me?? I would appreciate it!!!
I intend to download the program and give it a try on one of my low activity email accounts to see what it looks like. However, I REALLY need to use all of my previous Rules for my Older Email accounts and increasingly for my newer accounts.

Thanks-in-Advance,
Chris Roy Jackson

Aug 23 2012 at 4:08pm Copy Link

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Aaron Gravvat Rustem Faz - . I did read the earlier posts, including yours, and my specific question was not answered. Someone, maybe you, asked if the discount would be applied to an upgrade. The answer was no, the upgrade was 10 dollars and would not be discounted. My question was whether or not purchasing this would work as an upgrade. Please do not chime in on threads if you don't know what you're talking about. Let the vendors answer, that is why they're here. Thank you.

Aug 23 2012 at 7:34pm Copy Link

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Alex Petrari (RITLabs) @ SoftCollector. Of course you can't leave the From: field blank (by RFC), imagine you do the same via the regular post ;) What you need to do is simply fill in the "From information" under the "Account/Properties/General" menu.

@ Chris Roy Jackson. We are sorry, there is no way to import rules from Outlook Express. Re-creating them manually is a pain, but you do not need to do that at once, because The Bat! imports the folder structure with messages from Outlook and you do not need to sort them right away. You know it better, but give The Bat! a try and you will like it.

Aug 23 2012 at 11:43pm Copy Link

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Ritlabs, SRL Aaron, you don't need to upgrade your license before buying this deal. This version gives you the license for 5.1 - 5.9, so there's no need for additional upgrade.

Ritlabs - Aug 24 2012 at 12:02am Copy Link

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Stan I'm using The Bat! since v1.62q and I really like it.

Aug 24 2012 at 12:55am Copy Link

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Amit @ THEBAT, can u tell me why should anyone buy thebat over free browser based gmail and yahoomail, accessed from browser.

And even if to use a email client then why to choose thebat or any email client (paid) over thunderbird ?

Aug 24 2012 at 1:10am Copy Link

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Alex Petrari (RITLabs) @ Amit
It depends on the user and it's up to the user to decide how to handle e-mail. Of course, there are the ones who merely need web-interface to receive 2 e-mail a day and send one in a week. Web-interface is enough and one can't argue with that.

However, there are advanced users and big companies receiving hundreds of messages each day and The Bat! offers many useful features.

They prefer The Bat!, because it offers powerful Sorting Office, templates, quick templates, strong encryption, unlimited number of accounts and folders with unlimited message database size, Local network access, postponed sending and many many other features. The Bat! is able to generate automatic messages based on different criteria and send them at the desired time.

We suggest you try it within 30 days and then decide what to do next.

Aug 24 2012 at 4:06am Copy Link

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jboothco Can anyone tell me how this compares to Mozilla Thunderbird? By the features listed, it seems to be quite comparable. In what way is The Bat better?

Aug 24 2012 at 5:05am Copy Link

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SoftCollector I personally prefer buying things (as I generally believe that things sold for money should be better developed), but in this case my humble opinion is that Thunderbird is better. I have been testing The Bat! and Thunderbird side by side for the last couple of days:

1. Thunderbird automatically hooked to my gmail account and started downloading emails. Not so with The Bat! I had to ask multiple questions here, visited gmail help, manually input settings and finally had to ask a friend of mine for help, since I was unable to get it up and running.
2. I have run into several other stability problems with The Bat!, even getting an error message along the lines of "Unspecified error", which sounded quite strange.
3. Thunderbird does not have the ability to minimize to tray (don't ask me why), so I had to download a special extensions to do that (!)
4. I had to research and edit an *.ini file to change the location of my downloaded mail with Thunderbird. With The Bat! this is done easily.
5. Generally, however, I would rate the ease of use for The Bat! lower than that of Thunderbird. This has to do with the logic of UI organization, etc.
6. Thunderbird is free.

I believe that at this point – with regards to user experience and stability – Thunderbird is better. There are rumors that in the future the development of Thunderbird will slow down (whatever that means), so – provided that The Bat! steps up to the plate – I hope they make the best of it.

Kind Regards,
SC

Aug 24 2012 at 5:22am Copy Link

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RCG I ended up buying this. It seems pretty good and constantly developed. Also, I thought a 70% discount on the next major version is pretty generous.

However, my licence says single computer licence, which is different to the policy tab. I presume I won't have any problems there!

Cheers for the deal.

Aug 24 2012 at 5:23am Copy Link

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Peter R. The same question here for Outlook 2010 vs The Bat Pro. Why would I change?

Aug 24 2012 at 6:23am Copy Link

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Emil Kucera Running ver 4.0.38 now (have been for several years). If I just install the new version over the old, will it keep my rules, settings and preferences?
Regards Emil

Aug 24 2012 at 8:12am Copy Link

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Stan @RCG: Their licence says: "You are granted a non-exclusive licence to use the program on one computer at a time". That means that you can install and use it on multiple machines but you can't use more than one at the same time and you have to be the only user of it.

@Emil: I have always upgraded to the newest versions since v1.62 and have never lost my settings.

@Peter R. I prefer a smart tool which have no problems to handle my 50 mail accounts. OL2010 stops at ten accounts and creates very big databases for each one.

Aug 24 2012 at 8:50am Copy Link

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Emil Kucera regarding the info key block - how much of it gets pasted in? both the ==== lines included, excluded, or just the block of funny characters below?
I am sure it will be easy enough by trial and error, but what would it cost you to let us know up front?!?
Regards Emil

Aug 24 2012 at 11:39am Copy Link

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Ritlabs, SRL Both the ==== lines excluded.

Ritlabs - Aug 24 2012 at 11:47am Copy Link

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Aaron Gravvat The only way I can see to stop getting email updates is to post another comment. So forgive my meaningless post.

Aug 24 2012 at 12:01pm Copy Link

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Eddie A bit disappointed given that I just bought The Bat! based on this comment less than a month ago:

Nico Westerdale "Guys we're psyched to have The Bat! here on BitsDuJour, but just to let you know we have no plans to promote the Pro version yet. If you're waiting for that it might be some time (if at all!)"

My comments tend to get deleted here at BdJ, so who knows if this one will be posted.

@Peter R.,
I use Outlook 2010 99% of the time due to The Bat!'s learning curve. I'm sure it is great, but it takes time to learn how to use its feature. Initially I was thinking of implementing this company-wide for approximately 140 people, but most of them barely have time to learn how to use Outlook properly.
I may eventually use The Bat! regularly once I'm done testing it further. Some of the features look great for power users.

Aug 24 2012 at 12:48pm Copy Link

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M D Is there an Import Wizard for Thunderbird?

Aug 24 2012 at 1:00pm Copy Link

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Chris Roy Jackson Alex,
You said, "The Bat! imports the folder structure with messages from Outlook...."
Does The Bat! ALSO import the folder structure with messages from Outlook Express ???

and

If I buy BatPost! Today and ALSO take you up on the special BatPost Server [#513032] (at $35) does that license 100 Accounts??? or how many ???

Thanks-in-Advance,
Chris Roy Jackson

Aug 24 2012 at 2:17pm Copy Link

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Shazza Hi

Functionality seems good so I have installed it to give it a go. It would appear that the Bat does not support large fonts. I have my DPI set at 120 and various dialogs have the bottoms of text missing, etc which makes some parts of the app almost unusable. A quick look in the preferences doesn't seem to provide a fix - is large font support something that is in the roadmap for the Bat?

Cheers
Shane

Aug 24 2012 at 2:50pm Copy Link

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Emil Kucera Horror - the dispatcher window in 5 is in a tiny font, and I cannot find how to make it bigger - anyone knows? Was ok in my ver 4...

Aug 24 2012 at 3:01pm Copy Link

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Eddie, and everyone, based on the great response we had for the first promotion we ran a while back we managed to get the Pro version on here, Again we're psyched!

BitsDuJour Admin - Aug 24 2012 at 5:14pm Copy Link

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Shane User Hi

Is it possible to have the Bat download email from a specific account (one that receives sales notifications from an ecommerce vendor) and then pass that email to another application for parsing and automatically loading into a database?

Ideally the Bat would also be able to extract the purchasers email address from the email (the email will be sent from the vendor, not the purchaser) and automatically send a reponse email to the purchaser.

How feasible is that with the Bat?

Cheers
Shane

Aug 24 2012 at 5:14pm Copy Link

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Steven Avery Hi,

Ok, much as I like Eudora, it is giving me a problem when I put a few inline pics into an email. So time to try the Bat!. Plan to let you know how it goes.

============

Ok. Start-up was quick and light. Options are sensible, and comparable to my Eudora stuff in many ways. Had mail downloaded in five minutes.

The options about changing default file extensions were a little unusual, asking me if I wanted to put back after the fact. Which I did. And TheBat ended up switching .eml files, from Outlook (which I do not use) anyway, which WinPatrol warned me about. Maybe there is something to tweak there in bat land.

Ok, the big question. I tried to paste into an email, (a picture that Abbyy Screenshot Reader had put into the clipboard) and it did not happen. Can this be done ? Special settings ? I really use that a lot, and it is a major determinant for me, if I can paste a pic (.jpg .gif, .jpeg) right from the clipboard into TheBat editor. Your thoughts appreciated.

Thanks.
Steven

Aug 24 2012 at 5:45pm Copy Link

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Louis H Was going to upgrade from previous license and here it is at an even better deal. :-)

Aug 24 2012 at 6:08pm Copy Link

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_*_ Is there a way to control the font size within the program so the text is larger?
Also, is there a way to format text for a new message in this program?
Thank you

Aug 24 2012 at 8:05pm Copy Link

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Steven Avery Hi,

Font size.

Options--Msg Format -- then one of the HTML options.

That also allows my pictures to go in.

The default is plain text, unusual, so you have to change that.

================================

Was able to send out inline pics, four in an email, and receive them through my ISP box. Good. This is where my Eudora was having an unusual glitch on multi-pics.

Two issues so far. Tried two test emails. My one to the gmail account has so far been lost in the ether.

Also when I look at the paper clip column of sent mail, attachments, that one does not show a clip, even though it shows the four individual attachments. Wonder why.

All in all, pleasing. I'll have to compare searching and filtering later, however those are areas where both Eudora and TheBat! are strong.

Checked the filtering. Reasonable.

I like the possibility of a global view. Have to test that.

Also saw the option to view the HTML, opening up a browser window. Now if I can quickly save that new ...message.html file on disk (can be outside of TheBat) or in the cloud, and bookmark it with Linkman, that will be a very good feature

Steven

Aug 24 2012 at 8:14pm Copy Link

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_*_ Steven Avery, thank you very much; that was a huge help.

I do wish I could increase the font size of the program itself though.

Aug 24 2012 at 8:40pm Copy Link

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_*_ I am confused about the upgrade pricing. It states that it will be reduced by 70% which is 31.50 off of the 45.00 equaling 13.50.

The site shows the upgrade is 31.50 final cost; which is 30% off not 70%.

Aug 24 2012 at 8:46pm Copy Link

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Steven Avery Hi,

Welcome. There probably are some default font adjustments in there. They may be separate for reading and for sending.

e.g Try Options--Preferences--Viewer Editor -- Profile Layout and work with the default (you have flexibility of multiple views)

Oh, on my idea about bookmark, the only fly in that ointment is that only the .html goes to the browser, sans pics. I wonder if any Bat! techies have come up with an integrated bookmark method.

===========================

I will point out one aspect of TheBat! that us mini-tech types should be aware of. My Eudora places the actual mailboxes in an .mbx file, (along with a TOC index-reference) which is a text file and more-or-less industry standard. TB uses a proprietary TBB format, and TBN looks similar to TOC. Of course utilities can always export, and you don't have the fragile kludge concepts of huge files like with Outlook (the one they use at work and it crashes occasionally and then you call up the tech guy) or the old Courier..

Now, to be fair, it should be mentioned that Eudora is an expired program whose last development is years back. So, even while still perfectly fine, and the two programs have unique personalities, in the long run Eudora does fall behind. And TB seems to have an edge over the other pseudo-competitiors, like Thunderbird (the last time I looked the filtering and searching were not even remotely comparable to Eudora and TB!) and maybe Becky.

Oh, one other point. When you have a lot of mail, nothing beats the flexibility of having it on your disk, Gmail has a place, but the home-brew classic like TB! and Eudora is still 1000 times better for many functions.

================================

Ok, I set up a "Viewer Profile" with large fonts. There is more than one place to change, like header, text etc. Then you switch view modes. It is really rather nice.

I see the default is the IE (System) viewer but you can change it to TheBat! viewer. My experience is that the proprietary viewer tends to be perfectly satisfactory and less liable to malware. Eudora has a setting for not downloading HTML graphics and not allowing executables in HTML. I wonder how TB! handles those issues.

Also I want to see where TB! puts the .jpgs. Have not found yet. Hmmm.. do they embed it in the TBB ?

Steven

Aug 24 2012 at 9:04pm Copy Link

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Rick Truell Alex Petrari (RITLabs): "Of course you can't leave the From: field blank (by RFC), imagine you do the same via the regular post ;) "

If I did the same (left out the From address) via regular post, the mail would be delivered to its destination as quickly and efficiently as usual, without any additional problems.

And yes, I had my tongue planted firmly in my cheek as I typed "quickly and efficiently" in regards to how the post office (both in
Canada and the US) delivers mail :-)

Aug 24 2012 at 9:33pm Copy Link

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Rick Truell SoftCollector: "There are rumors that in the future the development of Thunderbird will slow down (whatever that means)"

What it means is that Mozilla will no longer be actively developing Thunderbird. As I understand it, they will still be providing bug and security fixes, but that's it. Since Thunderbird is Open Source Software (OSS), any additional features or enhancements will have to come from the user community. Thus, be prepared for TomBird, DickBird and HarryBird, each with their own brand-new, highly-desired features that none of the others have.

Shame, too, as it appears that Thunderbird is the only e-mail client that runs on Windows, Linux and Mac.

Aug 24 2012 at 10:16pm Copy Link

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Steven Avery Hi,

The tests continue.

I am seeing that the way that TheBat! handles inline graphics has some cumbersomeness. They do not necessarily show up inline to the receiver, they can be at bottom. That defeats the purpose if it happens in sending through an HTML forum to 100 reciepients.

Also you can not simply cut and paste them, as a group, like I do in Eudora. That is less important, since it is after the fact.

I think this is all related to the architecture question, Eudora places all the pics separately in a folder on your disk and points to them in the source. The Bat may embed them in the msg, which means that what the readers see will vary more.

===========

When working with two accounts, I ran into some header addy mismatch issues on replies. Again, architecture, maybe I can figger it out. It did not fix by simply changing the TO: addy to the other.

Well, TheBat! is very good, however I may not take the plunge unless the inline pics are strong.

Suggestion.. extend a day (you have 3 good softwares today, I think I own the other two.).

Steven

Aug 24 2012 at 11:11pm Copy Link

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Steven Avery Hi,

The tests continue.

I am seeing that the way that TheBat! handles inline graphics has some cumbersomeness. They do not necessarily show up inline to the receiver, they can be at bottom, with spaces in the actual area. That defeats the purpose if it happens in sending through an HTML forum to 100 recipients. While the Gmail receiver sees them fine, the Eudora receiver does not. Presumably it varies by mailer receiver type, and I have not run into that problem sending inlines from Eudora.

Also you can not simply cut and paste them, as a group, like I do in Eudora. That is less important, since it is after the fact.

So I think this is all related to the architecture question, Eudora places all the pics separately in a folder on your disk and points to them in the source. (Thus the text .mbx files.) The Bat may embed them in the msg, which means that what the readers see will vary more.

===========

When working with two accounts, I ran into some header addy mismatch issues on replies. Again, architecture, maybe I can figger it out. It did not fix by simply changing the TO: addy to the other. Probably minor.

===========

Well, TheBat! is very good, however I may not take the plunge unless the inline pics are strong. That is a big part of my composing. On receiving and viewing Eudora and TB! are both excellent, both have dual viewing options and nice stuff.

Suggestion.. extend a day (you have 3 very good softwares today, I think I own the other two.).

Steven

Aug 24 2012 at 11:31pm Copy Link

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capn bligh I have downloaded the trial several times. When try to run setup I get the same error each time.
"This installation package could not be opened. Verify that the pkg exists and that you can access it, or contact the application vendor
to verify that this is a valid Windows Installer package."

Aug 25 2012 at 1:35am Copy Link

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Stan @capn bligh: You should repair the windows installer. Try the following:
1.On the "Start" menu, click "Run.
2.In the "Open" box, type "msiexec /unreg", and then press ENTER.
3.On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

If it doesn't help download and install the following: http://www.microsoft.com/...px?id=8483

Aug 25 2012 at 2:48am Copy Link

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_*_ Well, I was hoping this would have run a second day in order to have my question about upgrade pricing answered.

Perhaps next time I can get the program.

Aug 25 2012 at 3:57am Copy Link

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Steven Avery Hi,

Yes, I was a little disappointed that Grigori's last contribution was about 10 AM, probably about 4PM his time. And the lack of discussion from the Bat fans.

For more discussion, I think I will go back to the Donationcoder forum
http://www.donationcoder....board=35.0

Where TheBat! did very well in the overall comparison
http://www.donationcoder....index.html

Plus I placed a post on one of the active Eudora yahoogrups email forums :) .

Probably I should look at TheBat! forum a bit about the pics and architecture and stability discussions. They do have a webforum:
http://www.ritlabs.com/en/forum/

User run elists are here.
http://www.silverstones.c...LInfo.html

Steven

Aug 25 2012 at 5:12am Copy Link

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Lupke Brother @ M B,

You can still get it. On the vendor's website put the bat pro in your basket. Go to checkout and enter the code Bitsdujourpromo and press enter. Go back to the basket page and refresh it. The discount will be visible :-)

Aug 25 2012 at 6:41am Copy Link

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_*_ Lupke Brother, thank you for the info.

Do you know if the upgrades is truly 70% off as stated here or 30% off as it appears on the Bat website?

Aug 25 2012 at 8:24am Copy Link

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_*_ Steven Avery, I checked out the forum posts, nice; I am tryign out Becky now.

Aug 25 2012 at 8:38am Copy Link

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Steven Avery Hi,

About trying to get embedded graphics functioning excellently.

Ok, I am researching with the MIME issues to see why TB! embedded graphics show up poorly in Eudora, at the bottom, with blank spaces where the pic should be. Is the problem simply TB!, Eudora, or some quirk.

Ironically, we are, with help on a Eudora forum, using the techie info from the Gmail post to troubleshoot, as Eudora strips too much on receiving. So far, the problem is more likely Eudora, but we may know soon. If it is, then I could go to TB! comfortably.

And Nico, deleting a post simply because a person says they are trying out Becky (in the midst of a respectful conversation that is appreciating TB!) is a good way to lose interest in the Bits group as a resource. Your track record is good, but please try not to be heavy-handed.

Steven

Aug 25 2012 at 5:29pm Copy Link

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_*_ Purchased The Bat! and am trying to figure more of it out as a new user.

Aug 25 2012 at 5:55pm Copy Link

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Steven Avery Hi,

The issue with embedded graphics is still being studied. Turns out that gmail and eudora received those pictures as attachments, based at looking at the MIME header detail which had (stripped down to the basics) :

Content-Type: IMAGE/JPEG; name="int_1.jpg"
Content-ID: 4C67E43C.01CD8270.49246F31.44A035FC_csseditor
Content-transfer-encoding: base64
Content-Disposition: attachment; filename="int_1.jpg"

Which is an attachment, while what the MIME header should say is:

Content-Disposition: inline; filename="file name.jpg"

So I am asking on the TB! forum, and I will see how to ask at Ritlabs. This little issue is, for me, basic as to whether TB! can start getting into my email mix. For many others, it will be inconsequential (since most do not send embedded graphics, I do with snippets of books and articles for Bible research projects).

Steven

Aug 26 2012 at 4:31pm Copy Link

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SoftCollector Dear All,

1. I also ended up buying this, although in my humble opinion gmail + gmail notifier + voice notification of arriving email beats the Bat! hands down, if you just need to regularly check one account. And I do not just refer to the fact that gmail is free, but also that the interface works better, there is no learning curve, and there are no bugs to fix.

2. I have also placed three questions regarding different malfunctions / bugs on the Bat!'s forum – almost 2 weeks ago. Of those three, just one has been answered (and the solution did not solve the problem), the rest have just been sitting around. So, regretfully, support is not that great. Response times should be shorter and company reaction as a whole should be more robust.

3. All things considered, I am hard pressed to find a valid reason to buy, learn and use a separate email client in the Bat!

Google has simply ruined the business for developers in this software niche by introducing, maintaining and improving the free and awesome gmail service with its simple interface, super tight spam filtering, etc.

I hope I am wrong.

Kind Regards,
SC

Sep 16 2012 at 3:15am Copy Link

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Ritlabs, SRL SC,

if you want to address The Bat! support, forum is not the right place for it. Forum regulations (http://www.ritlabs.com/ru...NAME=rules) clearly state that it's designed for communication between users, not user - support. If you want your questions to be answered by our tech support, please use the following section of our site: http://www.ritlabs.com/ru.../index.php.

I also hope you're wrong.

Ritlabs - Sep 16 2012 at 3:30am Copy Link

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Steven Avery Hi,

I just want to say that for many Gmail is only acceptable as an auxiliary and travel/portable mail holder. In my case, I get a ton of forum mail, filtered very nicely, permanently on my system, using a double filter system and sophisticated search functions.

With a program like TheBat! or Eudora you get tons of user power and security and flexibility that simply is not in a cloud mail.

In my experience, there is no cloud editor that is close to a home editor for composing. For speed, security, etc.

For some people, Gmail may be a full solution, but for many .. nahhh.

Steven

Sep 16 2012 at 6:35am Copy Link

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_*_ SoftCollector, I bought TheBat! when on sale and I have a few thoughts as well. First, this is the first email client I have used beyond the one my provider affords online (netaddress).
Second, I would never personally use Google anything if I could avoid it. They seem to track everything one does and I would in no way want my email to flow through their server; free or not.
Third, I will say the UI for TheBat! leaves a lot to be desired. It is way too complex to try to figure some things out. It should simply be easier, ad more logically setup.
Overall, I like it, but there are things I would dearly like to see changed as well. I cannot say I care for the support as I had one major issue that took about 5 days to resolve regarding personal information. This was wholly unacceptable.

Sep 16 2012 at 11:32am Copy Link

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Roberto A must have guys. Solid as a rock, safe backups. I use it with AntispamSnipper and does the job.

Jan 29 2015 at 1:49am Copy Link

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Roderick Nicolson Can it import rules from Outlook?

Thank you.

Jan 29 2015 at 2:58am Copy Link

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Susan Epstein I am currently (still) using Eudora. I've tried several other email clients and have always switched back. Two questions:
1. How fast is the search engine? I have a huge amount of mail going back about 20 years and Eudora is incredibly fast. I need to be able to search mail quickly.
2. When composing an email, how easy is it to ad-hoc specify where the outbound email should be filed? In Eudora, I can right click, Fcc, and then pick a mailbox where I want to file the email. I know that rules can be setup, but I often decide "on the fly" where I want the mail filed.
Thanks much...Susan

Jan 29 2015 at 3:56am Copy Link

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Mario Demi On the Ritlabs website it cost 39,90 ! 50% is not 29,99

Jan 29 2015 at 3:56am Copy Link

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Stephen Kreyling Since we are getting close to the version 7, will buying this version give us the free version 7 complete, or will a repurchase have to happen to get the full 7 series. Free updates are for 6-7 but not the full 7 series, just the first release.

Jan 29 2015 at 4:11am Copy Link

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_*_ All I can say is this is a late-cycle sale since the software is already at version 6.7.7. Also, moving from version 5 to 6 at the end went very fast; version numbers change by large amounts.

It was at this point I stopped using The Bat; as the developer offers a 30% off for upgrades. A person could actually buy it here on Bits (before the sale) for about the same price as a person who supported and used The Bat for some time.

For me while the software is good, the overall customer relation is very poor.

I think purchases will be buying and in short order version 7 will be here and you will then have to pony-up (if you want to upgrade) another $41.95.

I will pass.

Jan 29 2015 at 4:14am Copy Link

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Greg Newell Can it import PST files. I don't want to lose my outlook history. I just want to lose outlook : )

Jan 29 2015 at 4:40am Copy Link

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Ulrich Current version in 6.7.5.1, license valid until 6.9.
I am not sure I like this.

Jan 29 2015 at 5:32am Copy Link

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Leo (Ritlabs) Roberto, thank you for your comment.

Roderick, The Bat! can import messages and the address book. As for the filters, The Bat! uses it's own floxible filtering systems which you can adjust to your needs. So, answering your question, The Bat! would not import the rules from Outlook.

Susan, The Bat! takes care of the large databases quickly. Even if you have a really big number of accounts and folders, The Bat! would do the job quite fast. It can search through tens of thousands of messages in 2-3 seconds. Everything depends on the complexity of search conditions and the size of the database. You can test it yourself to see if it suits your needs.

You can easily select the desired account when composing an email by pressing one button. Additionally, you can move messages between accounts by highlighting the message, pressing Ctrl+V combination and pointing to the needed folder.

Mario, you've looked at the prices in EUR not USD.

Stephen, we do not know the release date of the The Bat! v7. Currently we are still improving The Bat! v6

Jan 29 2015 at 6:05am Copy Link

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Leo (Ritlabs) @ _*_
Sorry to hear about you not using The Bat! As you correctly stated, the 50% off offer is available exclusively to BitsDuJour members for a limited time and is not directly offered on the Ritlabs website.

@ _*_, Ulrich
As for the "late-cycle sale", we are still improving v6 and do not know the date of v7 release.

@ Greg
The Bat! can import messages and contacts. It can't import calendar events and tasks.

Jan 29 2015 at 6:05am Copy Link

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Karol Kaminski Is VAT included in this price?

If yes, it would be real 50% deal to consider.
If not… not worth much for Polish person with 4.x* already on board.

*) Nothing important changed or even improved since 3.x for me.

Jan 29 2015 at 6:14am Copy Link

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Susan Epstein Can I import all my current email from Eudora?
Thanks again...Susan

Jan 29 2015 at 6:16am Copy Link

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Susan Epstein Can I read the instruction manual without installing the software?
Thanks..

Jan 29 2015 at 6:18am Copy Link

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Leo (Ritlabs) Susan, you sure can. Install The Bat! before you buy it and try.
To import email from Eudora, use Tools > Import messages > Mailbox Import Wizard > select Eudora and continue following instructions.

Here is a link to some tips and tricks on The Bat! https://www.ritlabs.com/e...tricks.php

The English instructions manual will be released soon.

Jan 29 2015 at 6:36am Copy Link

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Leo (Ritlabs) Karol, prices do not include taxes, which will vary by country.

Jan 29 2015 at 6:36am Copy Link

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Metta Zetty For what version of TheBat were the current help files written, and how recently were these help files updated? Thanks ~ Metta

Jan 29 2015 at 6:37am Copy Link

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Susan Epstein Does that mean there is currently no instruction manual in English? Is there an instruction manual at all?
Thanks again..Susan

Jan 29 2015 at 6:44am Copy Link

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Leo (Ritlabs) Metta, English help files were written for some of the earlier versions. Some of the information may be missing. We are in the process of updating the info.

Jan 29 2015 at 6:46am Copy Link

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Metta Zetty Thanks, Leo, for your prompt feedback. Any idea on the timeline for releasing the updated English help files?

Also, how many of my customized settings in Eudora will NOT be imported? For example:
-- Filter rules
-- Signatures
-- Reply Templates
-- Personalities, etc.

Jan 29 2015 at 6:52am Copy Link

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Ritlabs, SRL Susan, Sure there is one. It is full of information. Some of the instructions on the newer features may be missing. We are working on updating it at the moment.

Metta, You are welcome. I am not able to give you the exact dates for the English online help release. However, the help files that are currently available include all the needed info when starting with The Bat!

The Bat! will only import messages and contacts. It has its own flexible filtering system, a very powerful set of templates including quick templates and other handy options and features.

Ritlabs - Jan 29 2015 at 7:04am Copy Link

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Susan Epstein Thanks for the reply about the Help. Still wondering - can I view the Help file without doing an install?

Jan 29 2015 at 7:11am Copy Link

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Ritlabs, SRL Susan, you would need to install The Bat! to see the English help files.

Ritlabs - Jan 29 2015 at 7:16am Copy Link

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Marshall Brown You mention Netscape emails can be imported but how about Internet Explorer and Firefox?

Jan 29 2015 at 8:05am Copy Link

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BDfan Could someone explain the thought process behind this upgrade policy?

Usually the upgrade policy would be exactly opposite with other software companies.

The Bat! v6 license purchased September 26, 2013 - November 25, 2013 will be valid for a The Bat! v7.0 upgrade only.

The Bat! v6 license purchased after November 25, 2013 is valid for all sub-versions of The Bat! v6. For The Bat! v7.0 and higher these licenses will no longer be valid.

Source: https://www.ritlabs.com/e...policy.php

Jan 29 2015 at 10:10am Copy Link

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Edward Smith Maybe I am just being dense, but I have set up 100's of email accounts using many different programs and apps on many different devices, but I just can't get Office365 to work with The Bat. I can find no help or support files that address this, and the one user question similar to mine appears to have gone unanswered:
https://www.ritlabs.com/e...opic10490/

Unless there is some help files somewhere on getting this program to work specifically with office365, I can't invest any more time in this. I am not exactly a novice with email clients, so maybe this program just has too steep a learning curve; more than I am willing to invest right now.

I want to get away from Outlook but this does not appear to be the answer for me.

Jan 29 2015 at 10:28am Copy Link

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Susan Epstein I asked this earlier:
When composing an email, how easy is it to ad-hoc specify where the outbound email should be filed? In Eudora, I can right click, Fcc, and then pick a mailbox where I want to file the email. I know that rules can be setup, but I often decide "on the fly" where I want the mail filed.

The response was:
You can easily select the desired account when composing an email by pressing one button. Additionally, you can move messages between accounts by highlighting the message, pressing Ctrl+V combination and pointing to the needed folder.

I have downloaded The Bat! and am composing a new message. How do I control where this message will be filed? I have a custom folder that I created where I want to file it.

Thanks...Susan

Jan 29 2015 at 12:07pm Copy Link

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Bertie Brummel @ Susan:

When you write a new message or reply to a post, the Bat! shows the active mail account in the mail editor's bottom line. A lLeft-click lets you chose another account where the written / sent mails will be saved.Furthermore, The Bat! has an excellent filter management where you can specify target folders based on a lot of conditions.

My Bat! includes far more than 200,000 posts in > 1,000 accounts / subfolders and it finds everything very quick. Of course, the more complex your query is designed, the longer it lasts.

Jan 29 2015 at 2:52pm Copy Link

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Susan Epstein I am fairly experienced with software, and I have looked and hovered, and clicked all over the new message window, and I don't see the active mail account in the mail editor bottom line. Is there some setting that will make it show up? I took a screen capture,but don't know how to attach it here. If we can make this work, I would like to purchase the software while it is on sale today.
Thanks again...Susan

Jan 29 2015 at 5:05pm Copy Link

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FinanceGuy Susan, not sure if this link will work here, but here is a screenshot of the bottom of the message window:
http://snap.ashampoo.com/u1TP6DGL

See the word "Domain" in the middle of it? That is the active account name, you can click on it and a drop-down will show up with you other accounts and let you change it, if needed.

Jan 29 2015 at 5:23pm Copy Link

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Susan Epstein On my New Message window, in that spot, it shows my email address. I am not trying to control which email address to send from. I am trying to control which folder the message gets filed in. Say I have folders for Work Client #1, Work Client #2, Family, and Recreation. When I am composing the message, I want the outbound message filed in "Work Client #2". I can't always setup rules in advance - so, as I am composing the message, I want to decide where it should be filed. Can I do this "on the fly"? And if so, how? It is very easy to do this in Eudora, but I have not seen it so easy in other email clients. Since I have about 10 clients active at any one time, and internal emails about these clients, this feature is very important.
Thanks again for the quick reply.
Susan

Jan 29 2015 at 5:37pm Copy Link

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FinanceGuy You can surely do this with filters upfront. Since you know who your clients are, you can just filter your outgoing emails based on this criteria (their email address, their name, or anything else you wish). I do not believe you can do this "on the fly" in the message composition window, though.

Jan 29 2015 at 5:46pm Copy Link

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Brenda Gann I am interested in the answer to BDfan's question about the upgrade policy. This seems to be saying if I bought this version today, and a new version came out tomorrow, I would not be upgraded to v7 for free. But users who bought The Bat! from September 26, 2013 - November 25, 2013 WOULD be upgraded to v7. That makes no sense.

Also in my personal situation, I have v5.x... The licence for The Bat! Professional v5 valid until the version The Bat! Professional v6.0.12. So that means I am able to get v6 but no bug fixes for it?

Jan 29 2015 at 7:59pm Copy Link

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Ritlabs, SRL Susan, I see now what you were asking. As Flo stated, you will not be able to do this "on the fly" in the message composition window. However setting up a filter is not as hard as you might think. Just select the needed message, right click Create Filter (Shift+Ctrl+F) and set up the filter parameters.

Ritlabs - Jan 29 2015 at 11:36pm Copy Link

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Ritlabs, SRL Additionally, you can move the emails manually by dragging and dropping messages in the desired folders.

Ritlabs - Jan 29 2015 at 11:38pm Copy Link

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Ritlabs, SRL BDfan, Brenda

The Bat! v6 license purchased September 26, 2013 - November 25, 2013 will be valid for a The Bat! v7.0 upgrade only. In this case, the license would be valid until 7.0 only, not 7.1.

The Bat! v6 license purchased after November 25, 2013 is valid for all sub-versions of The Bat! v6. For The Bat! v7.0 and higher these licenses will no longer be valid. That's when we've changed the upgrade policy since a lot of users were getting confused. The v6 license would be valid until 6.9.

Ritlabs - Jan 29 2015 at 11:51pm Copy Link

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Susan Epstein Unfortunately, setting up filters does not always work. If I am sending messages to the client directly, the filter is easy. However, if I am sending messages to my colleagues, I could be emailing them about any of 50 clients - and there is nothing I can guarantee will be in the email to filter on. It would be great if you could consider this feature in the future - and let me know!
Thanks for the replies...Susan

Jan 30 2015 at 3:39am Copy Link

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Brenda Gann So I was right.. if v7 comes out tomorrow, people who buy today will not be eligible for an upgrade to v7. I know its not coming out tomorrow. You are going to have some very angry customers when they buy v6.9 and v7 comes out the next day, and they can't upgrade. We have no idea when v7 will be out so we cannot make an informed purchase.

This makes me reconsider even being a user of this software when the license is handled this way. This is even worse than the yearly subscription software. At least with that, you know you are getting a full year.

Jan 30 2015 at 6:27am Copy Link

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Bertie Brummel @ Brenda: Being a user only, I don't intend to defend RITLABS' policy ( though it doesn't harm me as I'm in the boat since version 1.xx). IMHO in the vast majority of cases a license is valid until the next major version is released. Often, but not always, you're in for a free upgrade if you bought the software in the last 1-3 months before.
Previously licenses for The Bat! allowed to use the initial build of the next major version. This policy was dropped by RITLABS and nowadays your license is valid as usual up to the last build of the version ypu purchased.

However, I can't share your point of view "This is even worse than the yearly subscription software". Nobody forces you to upgrade, so you can use the software as long as it is supported by your OS. I know a bunch of users in my country still working with versions 1.xx, 2 or 3 which are up to 10 years old .now. Compare this to subscription software please.

Jan 30 2015 at 7:02am Copy Link

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Winfried User I am using the-bat since V 1.0 and it works fine.
But this is NO deal, you just feed the owner of this webside. The price is equal to ritalbs direct webpage. 59,99$ is the price without VAT.

The upgrade policy is very strange. People, who bought the license in 2013 get V6 AND V7.0 (but not V7.1 and V7.X), if we buy a license NOW and a V7.0 will be released soon we get only everything until V6.9.

@ritlabs: why did you change this. It would be fair to honor at least those who buy NOW a license to grant upgrade up to V7.0 so we get the first new release and if we want to participate into further features, we have to pay an upgrade fee. That would be fair.

Feb 1 2015 at 4:59am Copy Link

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Brenda Gann Bertie, the reason it is worse than a yearly subscription is because you at least get a full year with that. If someone bought v6 today, and v7 came out tomorrow.. they can't upgrade to v7. Yes you could still use v6 for years but you will be getting no bug fixes. (Why would they fix v6 bugs if v7 is out?) Going by the new license policy..

From Leo of Ritlabs.. "The Bat! v6 license purchased after November 25, 2013 is valid for all sub-versions of The Bat! v6. For The Bat! v7.0 and higher these licenses will no longer be valid. That's when we've changed the upgrade policy since a lot of users were getting confused. The v6 license would be valid until 6.9."

This does not say that I can get upgrades for free if I bought the software 1-3 months before. it is saying buy v6 tonight, we put out v7 tomorrow.. and you will be paying full price for v7... even though you bought v6 yesterday.

Feb 14 2015 at 9:56pm Copy Link

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Bertie Brummel Brenda,

IMHO you missunderstood. As soon as a new version is available, Ritlabs does not offer patches for the old (here: V. 6) release any longer. The Bat! is not an OS. I don't know any shareware vendors which release patches for the last but one version.

And of course as a registered user you can upgrade to V. 7 or later for a discounted price, even from versions prior V. 5. See:

https://www.ritlabs.com/e.../order.php

I really can't see why you think "t is worse than a yearly subscription"

Feb 15 2015 at 2:42am Copy Link

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Winfried User @Bertie: If you buy TODAY V6.X and ritlabs will release V7.0 tomorrow, then you do NOT get a free update. What is so complicated to understand this? It is very common that you get free update until the next major release OR all new upgrades within ONE year. I am using thebat since V 1.X but i still wait for an upgrade as it is very likely that ritlabs will release V7 within the next few months (< 12 months). So buying an upgrade now will result in another upgrade within the next year, so you get less than a one year subscription. Purchasing thebat through bitsdujour doesnt give any discount, even it is rank1 at google, when you search for ritlabs deal :-)

Feb 15 2015 at 5:18am Copy Link

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Bertie Brummel @ Winfried: " If you buy TODAY V6.X and ritlabs will release V7.0 tomorrow, then you do NOT get a free update. What is so complicated to understand this?"

Nothing. However, that Isn't the topic in my discussion with Brenda :-)
She said, the recent TB! offer at BDJ was worse than a 1 Year subscription. I'm still waiting for her arguments.

"It is very common that you get free..... OR all new upgrades within ONE year"

You mean updates (not upgrades) I gues? If not: Free upgrades are sometimes available, when one purchased the software within the last few weeks or months. I haven't seen a free _upgrades_ for one year, except for lifetime licenses.

.At the point of TB1 6.7.xx the BDJ offer was not really tempting for registered users indeed 'cause they can get discounts from the vendor's site directly. But IMHO BDJ offers address NEW users in the first line.

Feb 15 2015 at 6:27am Copy Link

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Winfried User @Bertie:
It not difficult to understand this fact but it is hard to accept this policy. I can accept, that you get updades only within the major release, but if you buy a software close to the release of a new major version your have to buy again. This is not very nice and a reason for me to leave thebat. Was a good programm, but not fair update policy now.
As is wrote, as nobody knows how long a major release is sold it would be fair to offer updates within a major release but at least for ONE year after purchase.
Well Ritlabs is free to define their policy but everybody is free to change the email client:-)

Feb 16 2015 at 5:03am Copy Link

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Roberto dont keep this long.
I updated full price last month from previous version. This deal is cheaper.
This is one of the best pieces of software that you can install on your computer, and it will be used everyday. You can live without upgrade, this will work and is solid like a rock. Dont like the policy? go with another crap-email client. So easy.

Feb 16 2015 at 6:12am Copy Link

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:o) I stopped using The Bat as a result of the upgrade policy. I too think selling late cycle software should give more than a short window of late-cycle bug fixes that will be fewer and fewer as version 7 approaches.

Also, you have to be careful about what to expect here on Bits regarding upgrades. Zoner sold late cycle software here and then wanted users to pay for an upgrade less than 60 days after the sale.

Here is how that went down in the Bits forums. http://www.bitsdujour.com...e-policy-o

By-the-way, Mailbird,and eMClient are alternatives while not as many features both offer lifetime upgrades..

Feb 16 2015 at 10:27am Copy Link

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Ricky Rick @ Ritlabs

What version is being offered?

I am currently using Version 5.8.8 Pro. I had upgraded to newer versions but they did not work correctly in my Win 7 Pro 64 bit SP1. The other newer versions I bought/upgraded to (via Ritlabs website) were VERY, VERY slow when loading and a waste of money.

When I went back from V6.x Pro to the V5.8.8 Pro --- v5.8.8 Pro is fast as lightening!

I'll likely buy this UPGRADE to my v5.8.8 on BDJ because I want to be up to date on the program - BUT - I sure hope I don't have the SLOW as molasses syndrome again.

Don't get me wrong. The Bat! is a FANTASTIC email client - I'm just afraid of having the latest version to be another slooooooooow loader which is highly frustrating and stressful for a busy person.

Thanks,
Ricky

Feb 24 2016 at 8:13am Copy Link

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Ritlabs, SRL @ Ricky Rick

Hello,

We are about to release a new version 7.1.xx. If you have another PC or laptop we suggest you install the latest v7.1 there and see how it performs.

It's hard to tell what exactly is causing the slowdowns in your case. Please contact us via Support at https://www.ritlabs.com and we'll do our best to help you out.

Ritlabs - Feb 24 2016 at 11:41pm Copy Link

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_*_ With this offer, what is the last version that will be able to be downloaded (i.e. 7.xx)

Will it go all the way to the last update before version 8?

Feb 25 2016 at 5:31am Copy Link

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FinanceGuy What is the status of your company's legal dispute with your former director? I read that your accounts were frozen by the Moldovan government and the future of your company was in question. Could you please provide a status update? I hope this issue was rectified and Ritlabs' future operation is secure.

Feb 25 2016 at 8:22am Copy Link

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Louis H Flo,

Ritlabs can perhaps give even more current info, but you might want to read this article from the end of Jan of this year.

https://www.morningstar.c...-back.html

As to The Bat! I love this program. I have not moved up to V7 yet and was hoping such a deal would come along.

Feb 25 2016 at 11:58am Copy Link

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Ritlabs, SRL If you purchase a license for The Bat! v7, then you'll get free updates all the way up to the last v7.9.xx. That license won't be valid for The Bat! v8.

As of today Ritlabs, SRL is working as usual, it looks like we've overcome the main threats.

You can follow us on facebook https://www.facebook.com/ritlabs and twitter https://www.twitter.com/ritlabs

Ritlabs - Feb 25 2016 at 11:47pm Copy Link

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Ricky Rick @Ritlabs

Downloaded the Trial version and it works GREAT. As I mentioned in another post I was forced to use V5.8.8 (32 bit) because V6.x loaded so very slowly.

QUESTION: the trial version which I downloaded from here (the BDJ link above) and successfully installed and tested -- in the "About" it shows: "Version 7.1.12 (Christmas Edition) (64-bit)" -- it does not show it as being the PRO Version.

So - when I buy from BDJ when the deal is live - will I have to download from another source after I go thru the order process -- or can I leave the current Trial Version on my PC and then just add the Activation Code after purchase?

And once the Activation Code is registered - will it show up as the "Pro" Version in the "About"?
-------
EDIT: I went back to the 32 bit v5.8.8 and see in the "About" it says:

The Bat! Professional Edition Version 5.8.8

So - since my question was not answered above - I can only assume that the Version 7.1.12 (Christmas Edition) (64-bit) that I downloaded from BDJ link and tested today is actually not the Professional Version of The Bat!

Thanks,
Ricky

Feb 26 2016 at 7:56am Copy Link

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Bertie Brummel @Ricky Rick: Visit the vendor's website. The download section shows 32- and 64-bit versions only. If your serial is valid for the Pro edition Pro is shown in the "About" dialogue of V. 7.xx

Works fine here on multiple computers under Win 7 SP1 64x btw.

Feb 27 2016 at 1:06am Copy Link

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Dunking I am on 5.8.8, mostly because it more or less does what I want and I don't want an upgrade 'fixing' it! However, what would make me upgrade is if there is a facility to show images in an email one time only. That is, currently you can turn images on or off globally but not allow some specific message to show them this one time.

I run with images off, of course, but now and then I get an email which I'd in which I'd like to see the images. My choice is to globally allow them (then remember to globally disallow afterwards) or use webmail. I mostly go to webmail because it's so much less hassle....

Is that fixed in the new version, or on a wishlist or anything?

Feb 27 2016 at 6:50am Copy Link

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John Paradiso Windows 10 64 bit is not listed under the supporting OS's so it it truly not supported or was this just never updates since the last time this deal was posted?

Feb 27 2016 at 6:50am Copy Link

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John User It doesn't mention it, but can you import messages, filters, etc. from Thunderbird? Thank you.

Feb 27 2016 at 8:32am Copy Link

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Ricky Rick @ Bertie Brummel

Bertie,

you are right. After I ordered the 64 Bit Version today and entered the Product Key/Activation Code -- it showed up as the Professional in the "About".

Kind of weird that it wouldn't show up as the Pro version in the 64 bit TRIAL version.

I am very happy to be able to UPGRADE to a 64 bit version from the 32 bit V5.8.8 -- although V5.8.8 worked fine and was very fast at loading and shutting down - but - it would not let me right-click and paste a password when I would do backups ...

... I had to use Ctrl+V on the computer keyboard to paste. The new version - V7.1.12 solved that copy & paste problem as I'm sure this newer version also corrected other minor bugs that I was unaware of.

Also - this 64 bit V7.1.12 is very fast at loading and shutting down - just as fast as V5.8.8 Pro 32 bit was for me.

Ricky

Feb 27 2016 at 8:32am Copy Link

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Dierk (Without having done additional research...) - Will second 'John User's" query about Importing from Thunderbird.

At the same time, however: What at the SEARCH capabilities within The Bat?

And - Dreaming Now - any odds on getting COPERNIC to Index & Search messages held by The Bat?!?!

Feb 27 2016 at 12:11pm Copy Link

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Robert Reese I about choked when I saw TB Pro for sale at 50% off! It's almost *never* on sale, and *never* at this big of a discount. (Ahh, the most recent domestic legal issues explain a lot.) The price, by the way, is more than 25% less than I paid recently for my upgrade. Although I already own a license, I'm getting one for my wife.

I've been using TB for a long time, since Calypso/Courier died and after trying a horrendously awful Pocomail.

I read email exclusively in plain-text, need to support multiple email accounts, and need to be able to change the "from" address. (No, I don't do "marketing") Very few email clients do this, but TB does it all, and a LOT more.

The only real downside is that it has a steep learning curve. I mean really steep. But it's incredibly powerful. Granted, it isn't perfect (Calypso was), but it's as perfect as exists today.

Feb 27 2016 at 12:13pm Copy Link

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Robert Reese @Dierk I can tell you that the search capabilities are excellent. They aren't indexed, though, which I prefer, so I can't answer anything about Copernic (I didn't know they still existed).

Feb 27 2016 at 12:57pm Copy Link

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Robert Reese @John Paradiso
I'm using the latest edition on Windows 10 Pro x64, and have it on Windows 7 Pro x64. Works flawlessly on both.

Feb 27 2016 at 12:59pm Copy Link

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Great News! Ritlabs has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 28 2016 at 12:11am Copy Link

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Bertie Brummel @ Robert Reese:

" It's almost *never* on sale, and *never* at this big of a discount"

Not quite correct. Ritlabs used to offer "Christmas Editions" in the last decade. It's a good idea to check their website around Christmas, the discount may vary of course.

Feb 28 2016 at 1:31am Copy Link

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Bertie Brummel @ Ricky:

"Kind of weird that it wouldn't show up as the Pro version in the 64 bit TRIAL version. "

Well, Ritlabs offered separate Standard and Pro versions in the past but then decided to restrict to 1 download version and the serial made the difference thereafter. I'm not sure if the trial offers all the pro features but think it should.

Feb 28 2016 at 1:31am Copy Link

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Bertie Brummel @ John and Dierk:

My Pro versions offer import of messages from Thunderbird, the standard version likely will do too. Look at the "tools" menu, / Import Messages. There's an Import
Assistant too. I'm not sure about the correct dialogue terms because I don't use the English GUI.

Feb 28 2016 at 1:32am Copy Link

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Dwayne Reid Can I use my license on both my desktop and laptop computers? Or is the license restricted to only a single computer?

Feb 28 2016 at 1:32am Copy Link

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Bertie Brummel @ Dierk, Ricky and all:

I replied to some of the questions last night, obviously BDJ has eaten my answers.

The BAT! has good import functions for Thunderbird and other mailers as well as for the standard mail formats.
There's an excellent search function too. I have more than. 200.000 mails in my archive and I find everything I need quickly. You can search in selected or all mail accounts.

If you look for rebates when upgrading to a new version: Check the vendors website close to Christmas time :-)

Feb 28 2016 at 1:34am Copy Link

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Bertie Brummel @ Dwayne Reid: The "Fine Print" section above gives the answer to your question pretty clear :-)

Feb 28 2016 at 4:28am Copy Link

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Sven Åke Carlsson if I forward BDJ mail. It strip the mail on on all image and formating and and attach it as an eml file
is any way to handle forward mail in same look as I receive it ?

Feb 28 2016 at 4:28am Copy Link

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Edward Smith Does it work with exchange servers?

Feb 28 2016 at 5:57am Copy Link

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Jorma Nahkola I had problems before with the Bat! in showing html and images containing e-mails. It was really a nuisance. Other than that, it was a great program. Now years has passed by, does it currently in this new version show those emails correctly?

Feb 28 2016 at 5:57am Copy Link

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Thomas K What is the support for Win10 - looked at the site and no info on this, it seems the version 8 will be the one with full compatibility ?

If so what is the plan for BDJ customers getting the Version 8 after finalization ?

Also I still have - from my "childhood" days - mails stored in incredimail v2, is any import supported to get these into The Bat ?

Feb 28 2016 at 9:25am Copy Link

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Robert Reese @Thomas K

It is already fully compatible with Windows 10; no need to wait for v8.

You'll probably need to export from that wretched program to something TB can import. That email client, incredibly, was the only one I've ever seen that didn't support basic email standards. Good thing it is gone.

Feb 28 2016 at 2:49pm Copy Link

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Neostar @Jorma Nahkola

Just tried it as I was going to buy it too but it seems that displaying images is very slow, so I will wait and see what the next version brings before buying

Feb 28 2016 at 4:52pm Copy Link

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Ritlabs, SRL @Ricky Rick

You do not need to install another version (from another source, etc.) of The Bat! unless it goes about 32-bit instead of the 64-bit version and vice versa. Currently the latest The Bat! version is 7.1.12 Christmas Edition, we will replace it with an updated version in a while.

Once you input the registration code the program will turn into the registered Professional Edition.

Ritlabs - Feb 29 2016 at 12:05am Copy Link

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Ritlabs, SRL @Dunking

There is no setting to show images once only, however you can allow images to be downloaded if they are from a certain host or come from a trusted sender.

Alternatively, you can hold down Shift and double click on the Message.html file to open it in a separate browser window.

Ritlabs - Feb 29 2016 at 12:09am Copy Link

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Ritlabs, SRL @John Paradiso

Windows 10 is simply not listed here. The Bat! works fine on Windows 10 as well.

Ritlabs - Feb 29 2016 at 12:12am Copy Link

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Ritlabs, SRL @John User

You can import only messages from Thunderbird into The Bat!, make use of the "Tools\Import Messages\Mailbox Import Wizard" option in the main window of The Bat!

Ritlabs - Feb 29 2016 at 12:14am Copy Link

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J S QUESTiON 1: When do you believe the next major version is going to be released?

According to the "The Fine Print" tab: Upgrades to future versions of the software will be free up to the next major version.

QUESTiON 2: Do you offer a refund service, I'm curious but have never used or seen TheBat in use in the past, so buying the program is a big gamble if I do not like using it then I have DONE my money?????

Feb 29 2016 at 12:53am Copy Link

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Ritlabs, SRL @J S

1. We release major versions of The Bat! once in 2-3 years. There is no plan or scheduled date for the release of v8, we're just working on v7 and release new versions with new features and other improvements.

2. We do offer a refund service, however we advise users to run The Bat! within the 30 day trial period and then decide whether to purchase a license.

If users have any questions they can contact us via Support on our web-site: https://www.ritlabs.com/en/support

Ritlabs - Feb 29 2016 at 1:15am Copy Link

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Ricky Rick @ All Considering The Bat! Pro

The Bat! Pro is an EXCELLENT Program. Been using it a long time.

Support has always been fantastic the few times I needed a question answered or a problem solved.

The Bat! Pro has tons of features but I stick to the basics.

Ah - it is so much better IMHO than using Yahoo or Gmail or?

I like feel so safe and secure knowing ALL my emails are right where I can get at them anytime I want - right on my own computer. Don't let Google or Yahoo control your important emails.

I also make regular Encrypted Email Backups onto a few thumb drives so I always have my Bat! Pro emails available no matter what.

Not paid to say good things here. Just love the program! The Bat! Pro ...

Ricky Rick

Sep 11 2016 at 1:58am Copy Link

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Ulrich According to my email archive, I am using TheBat! since version 1.17, a pre-release from 1998. The product has been enhanced continuously since then, and worked very well for all my needs.

Sep 11 2016 at 8:54am Copy Link

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franp User This is the best desktop email client.
I have been using it since the 90's.
However it lack the ability to edit received mail, which would make it a killer app ; I have been partially switching to Postbox for that reason.
Take it without hesitation if you don't need received mail manipulation.

Sep 13 2016 at 4:10am Copy Link

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na I have just found out that it is not possible to remove the password freom Voyager - so I will not be taking advantage of thios offer, unfortunately.

Ritlabs - you just lost a customer.

Sep 13 2016 at 4:10am Copy Link

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Ritlabs, SRL @franp, you can always move the message to "Outbox", open it in editor, edit, then save and move to the needed folder. This has one drawback, however, as the created time will be set to the time you put/save the message back to "Outbox". Another way out is to drag the message to Windows Explorer or export it into an .eml/.msg file, open it with a text editor, alter it, then save and get it back into The Bat! The creation date will be preserved.

Ritlabs - Sep 13 2016 at 4:33am Copy Link

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Ritlabs, SRL @Fad, you are right, Voyager does not have an option to remove the master password needed to launch the program, because it always uses encryption to protect the user data (emails, address books, etc). We know you could be using a third party solution to encrypt the volume you carry Voyager on, however at present we do not intend to release a Voyager version without the on-the-fly message base encryption.

Ritlabs - Sep 13 2016 at 4:38am Copy Link

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na Thanks for the clarification.

I`ve been using TB v2.0.0.24 since it appeared and was ready to move on to something else that was light and portable on the local hard drive but little things like that annoy me immensely, so I am the one losing out :)

Sep 13 2016 at 6:11am Copy Link

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PatrickB No price for update last version?
Patrick

Sep 13 2016 at 6:11am Copy Link

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Ritlabs, SRL @PatrickB, no, sorry, only this one as the current promotion at BitsDuJour offers a lower price compared to the regular upgrade price for The Bat! Professional Edition. So, it's cheaper getting the Pro license here anyway.

Ritlabs - Sep 13 2016 at 7:15am Copy Link

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Reg Rygus Would this work with Mozilla Thunderbird?

Sep 13 2016 at 9:14am Copy Link

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David User I am currently running TheBat v4.0.28.3, will this installation import all my current settings and filters from my older version?

Dave

Sep 13 2016 at 10:17am Copy Link

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Garry Camps does this include the bat voyager ?

Sep 13 2016 at 10:19am Copy Link

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franp User @Ritlabs, SRL : Thanks for the answer. Yes I know the trick but the time reset is breaking the purpose for me (job tracking and anotation ; pruning of articles in newsletters). A general option in the next update to keep the original time when moving to/from outbox would make it for me, but still a general possibility to edit received mail without that double extra steps to the Outbox would be the best.

Sep 13 2016 at 10:19am Copy Link

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Christian User Is the UI customizable with different colors or skins ?

Sep 13 2016 at 10:20am Copy Link

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Ritlabs, SRL @Reg Rygus, yes, you can import folders with emails from the default Thunderbird message store into The Bat! via the "Tools\Import Messages\Mailbox Import Wizard" menu in the main window of the program. As Thunderbird keeps its emails in UNIX files you can also import emails from such files via "Tools\Import Messages\From UNIX-mailboxes".

Ritlabs - Sep 13 2016 at 11:27pm Copy Link

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Ritlabs, SRL @David, yes, it will. All you need to do is simply install the latest The Bat! v7 over v4.0.28.3. We suggest you create a backup of your data under the "Tools\Backup" menu before updating.

Ritlabs - Sep 13 2016 at 11:54pm Copy Link

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Peter C1 I originally used to use EUDORA PRO for many years, but because my iSP only provided 50MB of space I began using google's GMAiL service, which provides an enormous amount of space but the trade off is that they know read my emails and collect other Data to.

QUESTiON 1 for Ritlabs: If I buy TB!P but can't get my head nearly extinct brain around how "The Bat! Pro" works, is there any sort of refund available? for example 30 days or leass (I am on an OLD AGE PENSiON so money is always tight) There is no mention in Bits du Jour "The Fine Print tab.

I did have a look on your website and saw that you offered a 30 day Trial, If I install and undertake the 30 day trial can I still use the Bits du Jour 50% Discount once I have made my decision?

QUESTiON 2: the statement / paragraph above the comments section says " ... If you have a license for The Bat! Pro, you can also take advantage of The Bat! Voyager, the portable version of The Bat! You can download The Bat! Voyager at the Ritlabs website. ... "

DO YOU MEAN that using Voyager is NO EXTRA COST?

QUESTiON 3: is it possible to use The BAT! Pro or Voyager in conjunction with GMAiL.

QUESTiON 4: I would ideally like to wait until I get replies to my questions before I make a purchase, so will the offer be open for a few extra hours until I receive your reply

QUESTiON 5: Is version 8 to be released 'just around the corner' or is it probably a few years away (at least)?

Many Thanks (I am looking forward to your favourable replies)

Sep 14 2016 at 12:39am Copy Link

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Ritlabs, SRL @Garry Camps, yes, the license for The Bat! Professional Edition includes Voyager.

Ritlabs - Sep 14 2016 at 1:58am Copy Link

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Ritlabs, SRL @Christian, there are no themes or skins, unfortunately, but you can customize the interface by adding/removing icons and changing their location within The Bat!'s window.

Ritlabs - Sep 14 2016 at 2:01am Copy Link

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Ritlabs, SRL @Peter C1, here are the replies to your questions:

1. There should be a refund option available. When the offer at BitsDuJur expires you won't be able to purchase a license for The Bat! with a 50% discount.

2. Yes, if you have a license for The Bat! Professional, then you can use Voyager as well at no extra cost.

3. Yes. And you can run both The Bat! and Voyager on the same computer at the same time. There is no trial mode for Voyager, so you would need to get the license for The Bat! Professional to be able to use Voyager (activate it using the key for The Bat! Professional).

5. We are still working on The Bat! v7 and we've just released v7.3. Currently we do not have any time frame on releasing v8.

Remember you can press F1 anywhere in The Bat! to get relevant help topics or access the Help section at https://www.ritlabs.com/e...t/help.php

Ritlabs - Sep 14 2016 at 2:12am Copy Link

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Christian User When i create an account there is no choice to keep mails on the server ????

Sep 14 2016 at 7:45am Copy Link

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Ulrich @Christian - See Account - Properties - Mail management - Message management. You have the option to leave messages on the server there, with additional settings.

Sep 14 2016 at 4:27pm Copy Link

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Ritlabs, SRL @Christian, if you create a POP3 account, then the option to keep messages on the server is set by default. Ulrich has pointed the correct menu with these settings. If you created an IMAP4 account, then you will find no such option, because IMAP4 is different and allows you manage email directly on the mail server.

Ritlabs - Sep 14 2016 at 11:14pm Copy Link

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Nigel Blumenthal Hi there:

I'm currently using emClient and I'd like to try out The Bat! because there are some shortcomings in emC that I'd like to know if you address. I've downloaded a trial but I'm having trouble connecting to my email server; I connect in EMC via a protocol called "Use SLS/TLS on Special port(Legacy)", which doesn't appear in The Bat! Is there any way I can set this up?

And when I do get connected, is there any way to import my existing emails from emC? This would be very important.

Thanks,

Nigel

Sep 15 2016 at 1:10am Copy Link

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Ritlabs, SRL @Nigel Blumenthal, you can check the settings for sending/receiving mail in The Bat! under the "Account\Properties\Transport" menu. We support several connection types: Regular (no encryption), STARTTLS and TLS (includes SSL). You can try all three options and make sure you input the correct port number. Or you can provide us with a test account with the settings you use in another email client and we will check this for you. Send us an email to office@ritlabs.com

There is no direct option to import messages from eM CLient, however it should be possible to import emails from the respective message base files via the "Tools\Import Messages\From UNIX-mailboxes" menu in The Bat!

If you use IMAP4 accounts in eM Client, then all you need is simply create IMAP4 accounts in The Bat! and let it download mail from the mail server.

Ritlabs - Sep 15 2016 at 1:27am Copy Link

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Ennovy IMHO the best desktop email client available. Get it while you can!
Use it for 8 years now, since version 4.
Feature rich, low on resources, a portable version available.
It takes some time to get to know The Bat! Pro and configure it, because there are so many options. But it's time well spent.

Sep 15 2016 at 2:47am Copy Link

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Bertie Brummel The trial V. 7.2 offered here is not the latest version. Go to www.ritlabs.com and get V. 7.4. You'll not regret if you have more than a few e-mails daily.

I have > 200.000 mails in 15 accounts in my local message archive and The Bat! works great, even on an aged Win 7 system.

Jan 31 2017 at 1:44am Copy Link

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Constantin Florea @Bertie Brummel, We do point to the download page on the product site:
https://www.ritlabs.com/e...wnload.php
so the trials are the latest version.

The product version is also updated to: 7.4.4

BitsDuJour Admin - Jan 31 2017 at 1:47am Copy Link

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twm Is 2FA login to gmail still not supported?

Jan 31 2017 at 8:09am Copy Link

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Bart User Is this a license for version 7 or a lifetime license?

Jan 31 2017 at 8:23am Copy Link

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John User Just thought I would mention that I purchased a license for The Bat the last time it was offered here and have been using it since. I was a longtime user of Thunderbird and I have to tell you the learning curve has been significant and there are things daily that confuse me. However, IMO, it is worth the work and the learning as I think The Bat is much better in many ways. I am learning new ways to use it each day.

I think BDJ is nice to offer this again so you can give it a trial run. For me, since I installed The Bat, I haven't missed Thunderbird very much at all.

Jan 31 2017 at 8:23am Copy Link

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Bertie Brummel @ Bart User: quoted from the fine print section

"Upgrades to future versions of the software will be free up to the next major version."

Jan 31 2017 at 10:31am Copy Link

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Jeffrey Krzysztow Do you offer an life-time licence?

Jan 31 2017 at 2:29pm Copy Link

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wts When I buy sw from BDJ I create a directory for the sw, place the downloads there, and save a copy of the .eml file containing the info and key from my win live mail. When I need the key later I double click the .eml and it opens in live mail. Can I do this save and view from TB! assuming I change .eml extension to default to TB! ? Thanks.

Jan 31 2017 at 6:11pm Copy Link

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Ritlabs, SRL @ twm, The Bat! supports OAuth Authentication to send/receive mail and synchronize contacts. Please see https://www.ritlabs.com/e...NT_ID=6777

This means The Bat! doesn't store your Google account password anymore and if somebody gets a hand on you computer he/she won't be able to retrieve the password and seize your Google account.

Ritlabs - Jan 31 2017 at 11:20pm Copy Link

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Ritlabs, SRL @ Bart, there is no lifetime license for The Bat! If you purchase a license now, it will be valid until v7.9.

Ritlabs - Jan 31 2017 at 11:21pm Copy Link

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Ritlabs, SRL @ John, remember you can always press F1 anywhere in the program to get relevant help topics or access them online at "SUPPORT -> THE BAT! HELP" https://www.ritlabs.com/e...t/help.php

Ritlabs - Jan 31 2017 at 11:23pm Copy Link

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Ritlabs, SRL @ Jeffrey Krzysztow, we do not offer lifetime licenses for The Bat!, however a license for the purchased version of the program, for instance for all versions 7.xx, will never expire and you can use any The Bat! version 7.xx as long as you need.

Ritlabs - Jan 31 2017 at 11:25pm Copy Link

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Ritlabs, SRL @ wts, you can do that as well. You don't need to change the extension of the .eml file as The Bat! handles that file type too. Once you receive an email in The Bat! you can either export it to .eml or .msg via the "Tools" menu or simply drag emails to a folder in Windows Explorer to get them exported as .eml files. Then associate The Bat! with .eml or .msg file types in Windows and The Bat! will be used to view those files when you open them.

Ritlabs - Jan 31 2017 at 11:31pm Copy Link

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Great News! Ritlabs has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 1 2017 at 12:11am Copy Link

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FinanceGuy @wts Sure, works perfectly. I do it all the time.

Feb 1 2017 at 2:40am Copy Link

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Sally Marciniak Has anyone tried this version of The Bat! Pro on a Mac using Crossover? I have yet to find an email client I love on Mac, though I love most other things about OS X. Thanks.

Feb 1 2017 at 10:29am Copy Link

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John User One question I have not been able to resolve on the HELP section I thought I would ask here as others may wonder too:

I have been unable to import my address book/contacts from Thunderbird. The HELP section does not include Thunderbird as one of the programs import is possible. I tried to save as an LDIF file as well and it didn't work.

So, I have been manually recreating my address book in The Bat. Is there a better way to move my contacts from Thunderbird to The Bat?

Thank you

Feb 1 2017 at 10:31am Copy Link

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SoftCollector Not for the casual user. I bought v5 here and invested quite some time into mastering it, but realized that the free gmail service worked much better for my purposes. Better spam filtering, quicker notifications, etc.

Feb 1 2017 at 10:33am Copy Link

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George Butel I'm perfectly happy with Thunderbird, especially for accessing hotmail/Windows Live Mail after Microsoft destroyed the interface last year. However, there is no Thunderbird for Android. Is this program as good as or better than Thunderbird?

Feb 1 2017 at 12:03pm Copy Link

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Ritlabs, SRL @ John, we just tried that and it worked. What we did is select contacts in Thunderbird's address book and export them into a .ldif file via "Tools\Export". Then in The Bat!'s address book we selected an address book and successfully imported contacts from the .ldif file via the "File\Import from\LDIF file" menu.

Ritlabs - Feb 1 2017 at 11:34pm Copy Link

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Ritlabs, SRL @ George Butel, you can install The Bat! and give a try within the free 30 day trial. You can set up both POP3 and IMAP4 accounts for all of your email addresses and use them at the same time to see which protocol suits you best. Each account is handled separately, thus you will have a clear overview of all your accounts/folders/messages.

See the available help topics at https://www.ritlabs.com/e...t/help.php or press F1 anywhere in The Bat!

Ritlabs - Feb 1 2017 at 11:39pm Copy Link

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Great News! Ritlabs has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 2 2017 at 12:11am Copy Link

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Steven Avery I did buy TheBat! on the last special. To get used to it, and to have it ready if I ever feel I have to leave Eudora (which is the 5,000 year old email program). Also to see some of the techie stuff. It is definitely a fine email program and comparing the two programs each has many advantages.

One of the things that is a hindrance in really wanting to switch, or go full dual live, is that you can not simply paste a picture from the keyboard into the text you are writing. (I use Abbyy Screenshot Reader to have the pic ready.) If I remember, you do some sort of import, and have less control and simplicity.

Is there an architectural/programming reason why this is limited? Does TheBat! code their editor or is it a choice you made? And can we use another editor and is that a sensible thing to do?

Thanks!

Feb 2 2017 at 1:29am Copy Link

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Ritlabs, SRL @ Steven Avery, in The Bat! you can paste images from the clipboard directly into the message text via Ctrl+V. Just make sure you have switched to the HTML editor (see the "Options\Message Format\...\" menu in the editor window). Or set the HTML editor as the default editor under "Options\Preferences\Viewer/Editor" in the main window of The Bat!

If you use a plain text editor, then you can select any files in Windows Explorer, press Ctrl+C to copy them, then in The Bat!'s editor window place the cursor in the message text and press Ctrl+V to get those files attached to that message.

You can start using The Bat! alongside Eudora, just make sure your POP3 accounts leave the downloaded messages on the mail server.

Ritlabs - Feb 2 2017 at 2:28am Copy Link

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Richard Andersen Been using this for years and love it. Rock stable, haven't lost a single email ever, and tons of nice features. Even at full price it's a bargain IMO. Highly recommended!

Feb 2 2017 at 10:18am Copy Link

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_*_ Two things make me hesitant to purchase.

First, I purchased a version here a long time ago, and when it was nearing the next version (like the one here at version 7.4) it rapidly jumped version numbers to the next version.
Second, when it did move the next version, current owners only receive a 30% discount for the next version. I have voiced this concern before that supporters of the software should receive at least the same deal (50% off) as people who buy for the first time like those on bits.

With this in mind version 7.4 is too close to the next version for me to purchase and I will wait until version 8 arrives here on Bits at 50% off.

Feb 2 2017 at 10:19am Copy Link

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Sally Marciniak Following up on my own post, for Mac users. I downloaded the trial. I tried to run both the 32-bit and the 64-bit versions with Crossover for Mac. Unfortunately, Crossover wasn't able to install either. I'm sad, as I would have purchased The Bat! if it had worked. According to Codeweavers (maker of Crossover for Mac), the last version of The Bat! that was working with Crossover was Version 5. Crossover kept looking for an .exe to run, but wasn't able to find it.

Feb 2 2017 at 1:06pm Copy Link

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Bertie Brummel @ _*_:

I think it is _your_ decision to purchase at a point, when the next major version is
to expect within a few months.

And you're a bit unfair too. Look at

https://en.wikipedia.org/...t!#History

and you'll recognise that RITLABS usually releases _upgrades_ every 2 years.

Feb 2 2017 at 1:07pm Copy Link

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Ritlabs, SRL @ Sally Marciniak, The Bat! installs from a .msi package, however, if you need the EXE-file, then here you have the links to the latest v7.4.4 both 32 and 64-bit:

32-bit https://www.ritlabs.com/d....4.4.0.exe
64-bit https://www.ritlabs.com/d....4.4.0.exe

You feedback on running it with Crossover for Mac is much appreciated.

Ritlabs - Feb 2 2017 at 11:45pm Copy Link

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Steven Avery Thanks on the pasting of images. Works great. There was a thread some years ago, and it was not made clear, either

1) the feature is newish
2) TheBat! forum techs are not HTML - RTF typs.

Yes, I have been using them alongside, and I respect both as craftsmanship works, although eventually Eudora will have to be retired (updates ended 10 years ago, and attempts to emulate with fresh codebase or Thunderbird codebase have been failures.)

For now TheBat! leaves on server, Eudora then deletes.. It seems funny though, sometimes I download, say 25 emails to TheBat! from one of the POP accounts. I do it again, even after closing and reopening, and it gives the same 25, but I am not getting duplicate mail. The second time I would expect to get 0, or 1 or 2 newbies.

Another funny thing I put on the TheBat! forum, can you move a Mailbox to another area, e.g. Common?
https://www.ritlabs.com/e...opic12906/

That one is a bit of a biggie.

Thanks!

Steven

Feb 3 2017 at 1:55am Copy Link

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Mario Demi When will there be a special sale please?

Jan 22 2018 at 12:56pm Copy Link

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Ritlabs, SRL @Mario Demi, at this point we have not set a possible time frame for a special promotion on BitsDuJour.

Ritlabs - Jan 23 2018 at 4:04am Copy Link

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Steven Avery And I have 7 from the BIts of 2016. I did not use it for a year, but then was glad it was there when I realized my Eudora-Verizon-AOL problems were not worth the hassle. If I had realized the power of the virtual folders, and a few other things like email groups, I might have come earlier.

It looks like the sale price is actually less than the upgrade price. I am reluctant to upgrade to 8, as you generally have close to an 18-month cycle.

You have any suggestions? Any hints on 9.

My 7.4.2 does have some glitches, e.g. in the tagging area and the occasional access violation, so I was thinking of doing the 8 as a trial and then likely upgrade in a month.

Steven

Nov 4 2018 at 11:57am Copy Link

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Ricky Rick A most EXCELLENT Email Client. Been using it for around 12 years now. Probably way more than 12 - lost count!

And in all that time I still haven't even scratched the surface of all it's capabilities. I'm more of a basics user but there's power (bells & whistles) under the hood if I need it!

The Pro version is the ONLY way to go - because - with the Pro version you also get (FREE from their website) The Bat! Voyager -- it's a Portable version for that USB you carry around.

Voyager uses a strong encryption mechanism to encrypt the whole message base, address books, configuration files, etc. on-the-fly.

If you lose your flash drive, you don't lose your privacy, because all of your information is encrypted.

Plus -- Voyager includes all of the features of The Bat! Professional. Plus -- Transferring data from The Bat! to The Bat! Voyager and vice versa is simple.

And no ... I'm NOT a salesman for The Bat! Pro version-- just a VERY satisfied customer for 12+ years.

And the couple times in those 12+ years I ran into a snag - Support from RitLabs (the Developer) was excellent.

Also - this is a DeskTop Application so you're not tied to "the Cloud" and/or stuck depending on Gmail or etc.

The Bat! Pro is definitely a keeper in my book.

Ricky Rick

May 11 2019 at 12:18pm Copy Link

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Dunking Can this discount be applied to an existing license upgrade? This offer, for a new license, and a normal upgrade work out at about the same price.

May 11 2019 at 12:18pm Copy Link

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juvp455 I noticed that the current version is - 8.8.2.

Am I eligible for free update when version 9 releases if I'd purchase this deal?

May 11 2019 at 3:37pm Copy Link

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J S To USER's: Dunking & juvp455

The LATEST RELEASE is 8.8.2

Currently the Upgrade POLiCY [https://www.ritlabs.com/e...php#policy] states:

"...The Bat! license purchased from August 22, 2017 is valid for all The Bat! versions 7 and all The Bat! versions 8. For The Bat! v9.0 and higher these licenses will no longer be valid."

Currently the PRO UPGRADE PRiCE is USD$46.15, EURO's €29.95, etc

SO unless the COUPON works with UPGRADES TOO, then it may well be cheaper to buy a new version license
...
BUT ONLY ONCE we know whether the soon to be offered BdJ DEAL includes v9.x UPGRADE or not.

Hmmmm time will tell

Cheers

J S

May 12 2019 at 2:13am Copy Link

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Metta Zetty (1) Is this the most current version of TheBat! Pro?
(2) Is it possible to edit the subject lines of incoming messages in this version of TheBat?

May 12 2019 at 5:50am Copy Link

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Neostar I bought this a while ago and it's good but I find that it's slow with gmail

May 12 2019 at 5:50am Copy Link

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Louis H Direct question for the vendor....

Will the license purchased for this offer include upgrading to all versions of V9 and then require a new license for V10?

Thank you.

May 12 2019 at 6:15pm Copy Link

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Ritlabs, SRL @Dunking, this 50% discount cannot be applied to license upgrades. With this offer you can still get The Bat! v8 at a lower price compared to the upgrade price for the Professional Edition.

Ritlabs - May 13 2019 at 12:17am Copy Link

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Ritlabs, SRL @juvp455 & Louis H, if you take this offer you will get a license for The Bat! v8, it does not include a free update to v9. This license will only be valid for The Bat! and The Bat! Voyager v8.xx.

Ritlabs - May 13 2019 at 12:22am Copy Link

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Ritlabs, SRL @Metta Zetty, the most current version of The Bat! Professional is 8.8.2. There is no way to edit the subject line of the received messages.

Ritlabs - May 13 2019 at 12:23am Copy Link

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Dunking @Ritlabs - thanks for the info. It doesn't seem compelling for existing users, to me. I would imagine that if one were happy with the upgrade price one would be on the current version anyway, but this deal being limited to V8 only would make an existing user worse off - why not just wait until V9 and pay the same to get a better upgrade?

On the other hand, if we got 50% off the upgrade price I'd probably jump at that even though it's limited to V8.

May 13 2019 at 3:14am Copy Link

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Louis H Thank you @Ritlabs for the clarification.

May 13 2019 at 5:23am Copy Link

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Louis H This is a great deal, but since I am already a user, and by past standards it will not be long before V9 gets released, I think I will wait and upgrade then at full upgrade price. ( Sometime between now and August, if the past schedule of a new V every two years continues the pattern. )

May 13 2019 at 5:23am Copy Link

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Neo Alive The product only costs 39,90 regular. So where is this 59,90 coming from?

https://www.ritlabs.com/e.../order.php

May 14 2019 at 2:28am Copy Link

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Constantin Florea @Neo Alive, The order page:
https://www.ritlabs.com/e.../order.php
shows a price of 39.95 euros if you are from an European country.

However if you look at the order page from USA (or using a USA web proxy) you will see the price of $59.99.

BitsDuJour Admin - May 14 2019 at 2:31am Copy Link

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PatrickB I love thebat! I have been using for over 8 years now. I wrote a great article on my blog, except that the latest versions do not bring much since version 6. I expected much more from Ritlabs and that for several years. It would be time to evolve with its time, when an integrated agenda, a contact program synchronized with Gmail, forced to go through another program (outlook, vueminder ..), or why not an integrated task manager.
My customers are starting to leave theBat to return to outlook by the lack of features. It's a shame, but that Ritlabs do not notice it is incomprehensible!
Sorry for my English!
TheBat: http://www.leblogdepeexel...unication/
PatrickB - leblogdepeexel

May 14 2019 at 2:33am Copy Link

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John User I used the Bat for several years and it was very good. However, through sites like BDJ I am always trying new/other programs. I was introduced to Mailbird and was able to purchase a lifetime license including updates that can be used on multiple machines from them for the same price being offer here today for the Bat.

IMO it is at least as good as the Bat. the Bat Professional may have a few more features, bells and whistles, but for me the fit with Mailbird made a lot more sense.

May 14 2019 at 5:54am Copy Link

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Scot Gerardi Hi Constantin,

Cleverbridge is down. You can't purchase the software. I even went directly to their web site and it is down for some reason. I hope it is not down for a long period. I will keep my eye on this and hopefully you will too.

May 14 2019 at 3:03pm Copy Link

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Constantin Florea @Scot Gerardi, I just checked it from my side and I see it is working, both the purchase URL for this promo and the www.cleverbridge.com main page. It has probably recovered since you tried it.

BitsDuJour Admin - May 14 2019 at 3:05pm Copy Link

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Scot Gerardi Thanks Constantin. I was able to purchase it. Yes it took a while fro Cleverbridge to come back online. Could have been overwhelmed by the sale?

May 15 2019 at 3:45am Copy Link

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J S Scot Geradi, ... Your Father wouldn't happen to be 'Mike Geradi' who does Overnights Finance Reports for the ABC in OZ?

May 15 2019 at 3:45am Copy Link

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Robert User I have been around since the earliest days of personal computers, and as e-mail became available to us, I got to experience it from the very start, even back in the ARPANET days, and when universities got to send messages across the country before the rest of us could.

I have used just about every e-mail client program ever produced, including all of the early e-mail clients, such as Eudora, Pegasus, and so on, including things like Squirrel Mail, and setting up e-mail servers. Some clients I got experienced with at a job I worked at, but mostly for my own personal e-mail. I have used the free e-mail clients, but I never quarrel on paying for a decent e-mail client I can use for my own. Most older users have some similar experiences, at least to the degree of using Outlook Express, Outlook, Thunderbird, or some browser infused e-mail clients (e.g., Opera, Mozilla). A lot has changed from the days of configuring those early e-mail clients to the ones today, that can nearly guess everything except for your username and password.

I buy a lot of programs at BdJ, so when The Bat became available a few times, I finally decided to give it a try, especially since there were some other users that liked it. After trying the program out, I found that there were things that did not work as other e-mail clients did. For example, if I got a valid e-mail that ended up in the spam folder, there was no simple way to just tell the program that it was not spam, and then have it jump back into the Inbox. The program did not handle that by default.

Next, I found that the program crashed under certain circumstances, and the dialog that was displayed announced the crash, and requested I click OK to terminate the program. But that was a problem in itself. Every click of OK created another crash. The intermediate crashes would take over the entire screen. There was no way to keep up. One attempt to terminate the program caused 20 to 30 other crashes in succession. Here was a cycle that you could not get out of. The only solution was to reboot, and too bad if you were in the process of working on other things that now could not be accessed to close them before rebooting. In the end, I had to press the Reset button, and deal with everything mangled in that process when the PC was back and running. Soon, I learned to never run The Bat when I had anything going on, just in case it was one of those times. Tech Support was not able to solve the problem after several individual releases. I would have to wait for the next release, hoping the problem was finally resolved, but alas, the problem still happened. For whatever reason, the program did not have enough debug logging going on to help the developers solve the problem. There is no excuse why a program should continue to crash over and over, yet the user is expected to purchase upgrades to hopefully fix it. Like one other commenter pointed out, when you start noticing other users stop using the program, that product has an issue. My money is not the solution for fixing that issue.

From that point on, I started wondering how there were users that were immune to this issue, or why some liked the program so much. I started noticing a pattern, that the users that liked the program the most were the ones that barely cracked the surface of what the program claimed to be able to so. If you are planning on not going beyond opening The Bat, read an e-mail, respond to an e-mail, then exit, your experience may be similar to the ones that really enjoy and love the program. If you are the type of person that goes beyond the surface and want to take advantage of everything you have paid for, you may end up like me.

I now avoid programs that are very close to the next major version number, especially when you realize you are gambling on whether the developer has the same interest in solving your problems as you have. At least I get to vote with my own money. Regardless, my experience is not an indication that any of the issues I experienced still exist. You will need to make your own decisions regarding a purchase.

May 15 2019 at 5:17am Copy Link

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Sven Åke Carlsson What about html mail
is it still not possible to handle this ?

Sven Åke

May 15 2019 at 5:17am Copy Link

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Scot Gerardi JS, I am sorry but he is not. My father has been dead for 30 years.

May 15 2019 at 5:17am Copy Link

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Ricky Rick @Robert User

You said:

"..... if I got a valid e-mail that ended up in the spam folder, there was no simple way to just tell the program that it was not spam, and then have it jump back into the Inbox. The program did not handle that by default ..... "

That's why I use Mail Washer along with The Bat! I get my email via Mail Washer "first" BEFORE it comes into The Bat! so I can can decide what is spam and what is not.

I personally wouldn't use ANY email client without my email first going thru Mail Washer.

NOTE: I have an older FREE version of Mail Washer (V6.3) ... so I can't vouch for the newest/later paid versions after the older version I have.

You can check out Mail Washer here if you're interested:

https://www.firetrust.com...washer-pro

Ricky Rick

May 15 2019 at 12:03pm Copy Link

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HJ B 1. I would like to see the developer respond to the comments made by Robert User. Does he describe known issues with regard to the program?

2. It may be that the computer environment that Robert User has presents an unusual challenge to The Bat. He refers to the problems occurring when certain advanced features of The Bat are being used. His comments would be more helpful if he were to describe what those apparently vulnerable features are.

3. If it turns out that some features The Bat do not function properly in my computer environment, how long do I have to discover that, remove the program and get a refund?

4. Does The Bat have any particular facilities for managing the creation and sending of newsletters and the management of newsletter subscriptions and mailing lists?

5. Is The Bat capable of personalizing emails that are sent to a list?

Thank you.

May 15 2019 at 12:05pm Copy Link

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Sid B This is at version 8.8.2 which means it is VERY close to a new major version. If the next major version was included I would probably buy but I can't see spending money on something that will probably need an upgrade in just a few months.

May 15 2019 at 12:08pm Copy Link

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Scot Gerardi I bought this program yesterday. I migrated my mail and contacts and am very disappointed. I agree with Robert user. I got access violations when using HTML. I submitted a support ticket and was disappointed with the answer I got. I tried to export a couple of contact groups I created and it did not work. I got all of my contacts instead of the groups that I wanted. I also had trouble getting my email. They weren't coming in. I tried numerous times. The lack of response from the developer speaks volumes. I have purchased many programs from Bits Dujour but this is the most disappointing purchase. I have been around personal computers since their existence. Customers should not have to pay for developers mistakes.

May 15 2019 at 4:01pm Copy Link

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Ritlabs, SRL @Scot Gerardi, we have replied to your support ticket. If mail doesn't come in, there must be a reason for that and we will try to find it out.

Ritlabs - May 15 2019 at 11:38pm Copy Link

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Ritlabs, SRL @HJ B, 1. In any any complex software a user might stumble on an issue. We are doing our best in identifying and resolving them as quickly as we can.

2. In certain cases issues are environment specific and that makes it harder to replicate and apply a fix, but it's doable though it requires more time and efforts.

3. When a user installs The Bat! he gets a free 30 day trial period to get acquainted with the software, learn the advanced features and decide whether to continue using the program after the trial period expires.

4. The Bat! is not a newsletter managing software it is primarily an email client. However it allows carrying out mass mailing: https://www.ritlabs.com/e...82528#6638

5. Yes, you would need to use the address book macros to personalize emails: https://www.ritlabs.com/e...p/73/#6675

Ritlabs - May 15 2019 at 11:49pm Copy Link

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Roberto Well... I'm on v7. No issues at all. My clients use the bat too, some came from Outlook and complained a bit at first but now they work with the bat.

I use antispamfilter and works fine. I have configured around 10 email accounts, pop3 and IMAP.

I'm surprised about reading many issues here, my only nag with this software is when the backup process interrupts me. (Well, that time I have to wait).

Before thebat I used Thunderbird, bad I prefer thebat by far.

May 16 2019 at 4:31am Copy Link

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Robert User @Ricky Rick:

>"I personally wouldn't use ANY email client without my email first going thru Mail Washer. "

I agree with you totally. That is what Mail Washer is made for. I'm glad you made that point; hopefully others will take heed and do the same.

In my particular case, I did not want any other programs to be involved with the e-mail process while trying to diagnose a problem with the Bat. Very often, a developer will not consider a customer's issue if that customer is using any additional programs that might interfere with the process. By not having Mail Washer running, RitLabs could not deny the issue was anything other than with their program.

May 16 2019 at 4:32am Copy Link

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Bertie Brummel I use the The Bat Pro since many years on several PCs under, Win 7, 8, 10 (and XP before). There were long periods with a daily mail traffic between 1.500 and 2.000. My current installations of The Bat! handle mail archives of > 200.000 posts
in approx. 1.500 folders w/o any problems.
Of course over the years there were a few problems, some caused by AV soft like Kaspersky or by providers changing settings etc. . But I never experienced any problems similar to Robert's description.

B.T.W. Antispam Fighter for the Bat! works fine for me.

May 16 2019 at 4:32am Copy Link

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Sven Åke Carlsson Tested to receive a HTML mail but stll can NOT display it
Sven Åke

May 16 2019 at 6:16am Copy Link

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HJ B I know you have on-line help.
Is there also a pdf manual that incorporates all of the help information?

May 16 2019 at 7:49am Copy Link

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Bertie Brummel Experienced supporters know: In many cases problems are caused by the person in front of the keyboard.

May 16 2019 at 7:58am Copy Link

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Ritlabs, SRL @HJ B, there is no such PDF file.

Ritlabs - May 16 2019 at 11:11pm Copy Link

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Robert User >"It may be that the computer environment that Robert User has presents an unusual challenge to The Bat."
That is very true, and that is essentially what RitLabs is saying in their statement: "In certain cases issues are environment specific and that makes it harder to replicate and apply a fix, but it's doable though it requires more time and efforts."

As a software developer myself, I know that a program that appears to be working fine in all intended environments can encounter situations that the developer did not expect for just a few users, so my issues are not an indication that everyone else will have similar issues. A lot of users will not have any errors at all.

In the case of having Invalid memory access, that should not happen regardless; that is more an issue with mis-managing memory. Software developers have logging, tracing, and debugging aids to help them determine where in their code they are blatantly breaking memory management rules.

>"He refers to the problems occurring when certain advanced features of The Bat are being used. His comments would be more helpful if he were to describe what those apparently vulnerable features are."
Due to the great length it would have taken (and my comment was already larger than a quick comment), I did not go into every issue to the degree that I had with RitLabs on the issues. For this program, I did not get to go into it as deep as I intended on going. The only advanced features I got into was having multiple accounts, and playing around with the plugins. I played around with the plugins, but most were old, and the documentation was so poor that I never made any progress. The problem I mentioned before of having an e-mail end up in SPAM, requires a plugin be installed for the The Bat! to handle that situation.

Ricky Ric mentioned that he uses Mail Washer with The Bat to ensure he does not get SPAM into The Bat.

In the specific case I mentioned, it was a software purchase registration and activation details e-mail, which is very important of course, but it ended up in the SPAM folder as decided by The Bat! Mail Washer could have also saw it as SPAM, blocked it from ever reaching The Bat!, and I may have never known that I did not receive the e-mail (depending on my monitoring). Alternatively, Mail Washer could have determined that it was not SPAM, and sent it directly to The Bat! In that case, The Bat would have then saw it as it had before (as SPAM), putting it back exactly where it would have arrived if Mail Washer were not involved. I would end up in the same predicament, having an important e-mail in my SPAM folder and I would have no simple way of moving it to the standard Inbox.

In this scenario, Mail Washer could have made things worse.

Regardless, The Bat! solution is to download an extra Plugin to handle these cases, but I ask, "Why should I have to install a plugin for something that even the simplest of mail clients handle just fine?"

How I Track and Test

When I purchase a program, I track every single step of the purchase, and I do the same with the install, and initial testing. If later on a program has significant errors, I make every effort to capture those as well. These help the developer, and it allows me to keep a record of what I went through because as time passes, each issue is not as fresh on the mind. I have all of the data I captured still. My problems happened starting in January 2017, so without that information, I would not do as a great a job of recalling what I encountered.

RitLabs does not handle the full technical support via e-mail; everything is through the website, so you receive only a link to go check the updated status.

When I first experienced a problem with The Bat!, I had to create a trouble ticket on their website, but for some unknown reason that process did not complete correctly (the part where I am given a password or to activate the login). That is obviously needed in order to check the status of tickets. When I attempted to contact RitLabs via e-mail to let them know of this calamity, I would be sent a response that the status of my trouble ticket had been updated, and I could log in to view the status. Of course, that was not possible. Back and forth we went. It took several days and e-mails to have RitLabs understand that I cannot log in to see the response they had given.

The crashes continued. They had started with version 7.3.12, and continued for versions 7.4, 7.4.4, 7.48, 7.4.10, 7.10.12, 7.10.14, and 7.10.16. For each new version RitLabs released, they suggested that the new version "might" solve the problems I was having. There was no indication that any effort had been made to specifically investigate the problem or solve it, but merely, the new version number might be the solution. I was just a number on a list of users that had a problem, and had experienced one that was left unsolved. If the program is still having memory access errors, then RitLab's statement "We are doing our best in identifying and resolving them as quickly as we can" does not seem to apply to the errors I recorded.

Starting April 1, 2017, The Bat no long showed new e-mails. Again, I opened a trouble ticket. That problem had temporary intermediate bouts of getting the new e-mails, but would return to the state of not showing new e-mails.

RitLabs has the trouble tickets I created, and I still have the e-mails that lead to them, although I can not log in, and I did not receive a response for "Forgot Password."

There are times when I do not capture screens of a program, because I think it is a momentary glitch. Here are some that I do not have details on:
I had problems with the display not placing html e-mail parts in the place where they were intended on displaying (I create a lot of HTML e-mails that look like live webpages, and I expect the rendering engine of the e-mail client to display them properly). I also had trouble with e-mails for an account showing up that were for a different account (I should not have been able to see them).

The program was not as easy as most e-mails clients to set up, but at least having worked with a lot of other e-mail clients, it wasn't a problem. If someone was new to setting up a client, it might have been more difficult.

At the time I was dealing with these issues, I was working around other programmers, and technical people that were half-laughing and half-feeling sorry for me, but all concurred that sooner of later, it was time to move on, and so I did.

May 17 2019 at 5:43am Copy Link

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J S Wll i for one would appreciate a PDF HELP Manual and that makes at least 2 user's who bother to comment here

May 17 2019 at 5:47am Copy Link

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Ricky Rick @Robert User

You said "in part" in your latest post: " Mail Washer could have also saw it as SPAM, blocked it from ever reaching The Bat!, and I may have never known that I did not receive the e-mail (depending on my monitoring)."

Robert, Mail Washer would not block any email from ever reaching The Bat, provided you didn't have Mail Washer set to "automatically blacklist an email without notification".

Mail Washer allows you to see ALL emails that come in but at the "server level" before they are downloaded by the user's permission into their regular Email Client.

Like I mentioned in another post I use an older version (V6.3) of Mail Washer Pro so I don't know how the latest Mail Washer versions operate.

I see every email that comes to me via Mail Washer ... good or bad ... spam or virus ridden ... with attachments or without attachments ... etc. I then make a decision as to what is allowed into The Bat and what is not.

Besides ... via Mail Washer, you are able to see what's in the Subject Line, who it's from ... and read the email message without ever downloading it to an Email Client. The only thing you can't see are any pictures. Just the Text part of the message.

And yes ... Mail Washer does automatically mark some emails as spam -- but if you are sure they are not spam you would simply click on the G (Good Button to put it in your Friend's List) or S (Spam Button and it will be blacklisted).

I don't possibly see how Mail Washer could make things worse. But anyway I hope you can get your issues with The Bat sorted out.

All the best,
Ricky Rick

May 17 2019 at 7:54am Copy Link

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Louis H I knew a license for V9 was coming soon. They have announced that as of June 3rd, any purchase will not only include V8, but V9 as well. The discount was very nice, but I am glad I passed on this and waited to update when V9 was included. The announcement I received does not say when V9 will actually be released, but at least it is included. Wish Ritlabs had included V9 with this deal being so close to June 3rd, but at least they were very clear that it was NOT included in this offer.

Jun 5 2019 at 12:04pm Copy Link

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Steven Avery True, Louis. Nonetheless, these deals are good. Look forward to the next one, which might be with actual 9 release.

Aug 14 2019 at 5:17am Copy Link

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Javier Gil So, when I connect Thebat yo my gmail account, will I be able to fetch all my gmail messages from the last 10 years, including attachments?
Also, why is it that you don't mention gmail when you say "Thanks to its ability to import messages from a huge roster of email clients, including Outlook, Outlook Express, Pegasus Mail, Eudora, and Netscape" (Gmail can act as an email client also, fetching email from any pop account).

Feb 16 2021 at 5:11am Copy Link

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DH007 Will the purchase also cover the next release?
When last purchased from here those who bought through Bdj were essentially byuing a dead horse with the new version round the corner and were excluded by a few days from the grace period of free upgrade.

Feb 16 2021 at 5:11am Copy Link

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Ritlabs, SRL @Javier Gil, yes, you will be able to download all the mail from Gmail into The Bat!, where you can create accounts using the POP3 and/or the IMAP4 protocol depending on your needs.
Gmail is not mentioned there because essentially it's not an email client which stores messages in a local database. Therefore, The Bat! cannot import emails from locally stored database files.

Ritlabs - Feb 16 2021 at 5:23am Copy Link

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Ritlabs, SRL @DH007, this purchase does not cover The Bat! v10. We are now developing The Bat! v9 and do not have an ETA for v10, therefore the currently sold licenses are valid for v9 only. Anyway, we start selling licenses for the next major version of the program sometime before it gets released and post news on that on our web-site and in the social media.

Ritlabs - Feb 16 2021 at 5:28am Copy Link

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Chris . Could you offer the discount to upgrades, too?

Feb 16 2021 at 7:39am Copy Link

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L. D. User In the screenshots for the program it mentions only being compatible with Windows up to Windows XP and Server 2003... so the screenshots of the program are obviously at least 15 years out of date.

So how much has the look and functionality of the interface changed since the fifteen year old or more screenshots were taken?

Drew.

Feb 16 2021 at 11:56pm Copy Link

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Great News! Ritlabs has agreed to extend this deal for another day - Enjoy!

BitsDuJour Admin - Feb 17 2021 at 12:11am Copy Link

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Ritlabs, SRL @Chris, this promotion includes a 50% discount off the full price of the Professional Edition which in the end is significantly cheaper than upgrade price.

Ritlabs - Feb 17 2021 at 12:34am Copy Link

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Ritlabs, SRL @Drew User, the screenshots over here are outdated and need to be replaced with new ones. Please take a look at the newer screenshots taken with the dark theme on: https://www.ritlabs.com/e...erface.php

What's more, since The Bat! v9.2 the Windows XP is no longer supported, that needs to be corrected too.

Ritlabs - Feb 17 2021 at 12:37am Copy Link

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Dunking @Drew: Heavily W10 influenced - everything spaced out more, preference flat edge-less widgets and a lot of subtle interface hints vanished.